Copying this manual ...................................................... 40
Index ...............................................................................41
ii
S
AAFFEETTYY AANNDD
S
M
AAIINNTTEENNAANNCCEE
M
SAFETY INSTRUCTIONS
Please read this section carefully and follow all the instructions
given. This will help ensure reliable operation and extend the service life for your appliance.
Keep the packaging and the user instructions for future reference
or inquiries at a later date. If you pass the article on to another
person, you must pass on these instructions.
¾Never open up the housing of the appliance or the power
adapter. These contain no user-serviceable parts. If the housing is opened there is a danger to life from electric shock.
¾ Do not place any objects on the appliance and do not exert
any pressure on the display. Otherwise there is a danger that
the screen will break.
¾ To avoid damage, do not touch the screen with sharp objects.
¾ There is a risk of injury if the display breaks. If this should
occur, use protective gloves to pack the broken parts and
contact customer support to arrange for disposal. Then wash
your hands with soap, since there is a possibility that chemicals may have escaped.
¾Never allow children to play with electrical equipment un-
supervised. Children may not always correctly recognize possible danger.
AFETY AND MAINTENANCE
S
1
Remove the power adapter from the outlet, switch the appliance
off immediately, or do not actually switch it on, and contact
Customer Service...
... if the power adapter or the attached plug become
scorched or damaged.
... if the housing of the appliance or the Power Pack becomes
damaged or fluids leak into it. Components must be checked
by Customer Service in order to avoid damage!
DATA SECURITY
¾ Every time you update your data make backup copies on an
external storage medium. The supplier does not assume liability for data loss or damage to data storage units, and no
claims can be accepted for damages resulting from the loss of
data or for consequential damages.
REPAIR
¾ Please contact our Service Center if you encounter technical
problems with your appliance.
¾ In the event repair becomes necessary, please use only our
authorized Service Partners. You will find the address on
the back of your guarantee card.
OPERATING ENVIRONMENT
¾ Keep your navigation System and all connected devices
away from moisture and avoid dust, heat and direct sunlight,
especially in the car.
¾ Make sure you protect your appliance from getting wet,
e.g. from rain and hail, at all times. Please pay attention
that moisture can even build up in a protective pouch because of condensation.
¾ Avoid heavy vibrations and shaking, such as can arise,
for example, in the case of transverse field intrusions.
¾ Avoid the device from releasing itself from its holder, for
example when braking. Install the device as vertically as
possible.
Failure to follow these instructions may lead to damage to your appliance. The guarantee will be excluded in such cases.
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AMBIENT TEMPERATURE
¾ The appliance is most reliably operated at an ambient tem-
perature of between 41°F and 104°F (5°C and 40°C) and at a
relative humidity of between 10% and 90% (noncondensing).
¾ In the powered down state the appliance can be stored at
between 32°F and 140°F (0°C and 60°C).
¾ Store the appliance in a safe location to avoid high tempera-
tures (e.g. when parking or from direct sunlight).
ELECTROMAGNETIC COMPATIBILITY
¾ When connecting additional or other components the “Elec-
tromagnetic Compatibility Directive” (EMC) must be adhered
to. Please also note that only screened cable (maximum 10ft)
should be used with this appliance.
¾ For optimal performance, maintain a distance of at least 10 ft.
from sources of high-frequency and magnetic interference
(televisions, loudspeaker systems, mobile telephones and so
on. This will help avoid malfunctions and loss of data.
¾Electronic devices emit electromagnetic waves during opera-
tion.
These emissions are harmless, but can interfere with other
devices operated in close proximity.
While our devices are tested and optimized for electromagnetic compliance in our laboratories, interference during operation may still occur in the device itself and with other devices in its proximity.
Should such interference occur, try to eliminate it by adjusting the positions of and the distances between the devices.
Before driving a car, please ensure that the electronic systems of the car are working properly.
AFETY AND MAINTENANCE
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3
CONNECTION
When connecting your appliance be sure to correctly observe the
following instructions:
POWER THROUGH CAR ADAPTER
¾ The car adapter should only be connected to the lighter
socket of a car (car battery = DC 12V, no trucks!). If you
are in any doubt about the power source in your car, contact
your car manufacturer.
POWER SUPPLY
¾ The outlet must be in the vicinity of the appliance and must
be easily accessible.
¾ Remove the network adapter from the socket to interrupt
the power supply (through the network adapter) to your
device.
¾ Only use the mains adapter on grounded sockets at
100 – 240 V~ AC, 50/60 Hz. If you are unsure about the
power supply to the place of use, ask the relevant energy
supplier.
¾ Use only the power adapter provided with your appliance.
¾ For additional safety, we recommend the use of a surge pro-
tector in order to protect your appliance from damage from
spikes or lighting strikes on the power network.
CABLING
¾ Arrange cables so that no-one can tread on them or trip
over them.
¾ Do not place any items on the cable.
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BATTERY OPERATION
Your appliance is operated with a removable battery. In order to prolong the life and efficiency of your battery and to ensure safe operation, follow the instructions below:
¾ Batteries cannot withstand heat. Avoid the appliance and the
integrated battery becoming overheated. Failure to comply
with this instruction may lead to damage to and even explosion of the battery.
¾ Use only the original power pack to charge the battery or the
car adapter from the optional navigation kit.
¾
The batteriesare special category waste. When disposing of the appliance ensure that this is done correctly.
Contact Customer Service for more details.
RECYCLING AND DISPOSAL
This appliance and its packaging was produced mostly from materials which can be disposed of in an environmentally friendly manner and be professionally recycled.
After its use the computer will be taken back and recycled or use
will be made of its useful material, if it is returned in a condition
corresponding to its intended use.
Parts not usable will be properly disposed of.
Should you have any questions concerning the disposal please
contact your dealer or our service.
AFETY AND MAINTENANCE
S
5
MAINTENANCE
 Warning: There are no user-serviceable or cleanable
parts inside the housing of the appliance.
You can prolong the life of the appliance by taking the following
simple steps:
¾ Always remove the power plug and all connecting cables
before cleaning.
¾ Clean the appliance only with a damp, lint-free cloth.
¾ Do not use solvents, caustic or gaseous cleaners .
CARE OF THE DISPLAY
¾ Avoid scratching the display surface as this is easily dam-
aged. It is strongly recommended to use a display protection
mylar to avoid scratches. Please ask your nearest dealer for
this accessorie.
The foil on the display at delivery is purely for protection
during transportation!
¾ Ensure that no traces of water remain on the screen. Water
can cause irreversible discoloration.
¾ Use only a soft, lint-free cloth to clean the screen.
¾ Do not expose the screen to either strong sunlight or ultra-
violetradiation.
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TRANSPORT
If you wish to transport the appliance follow the instructions below:
¾ Following transport of the appliance wait until the unit has
acclimatized before using it.
¾ In the case of wide fluctuations in temperature or humid-
ity condensation or moisture may form inside the appliance
and this can cause an electrical short-circuit.
¾ In order to protect the appliance from dirt, knocks and
scratching, use either the protective case.
¾ Before traveling ensure that you are aware of the power and
communications provision at your destination. Before traveling obtain any power or communications adapters (modem,
LAN, etc.) that may be needed.
¾ When shipping your appliance use only the original packaging
and advise the carrier accordingly.
¾ When passing through the hand luggage control at airports, it
is recommended that you pass the appliance and all magnetic
storage media (external hard drives) through the X-ray system (the machine on which you place your bags). Avoid the
magnetic detector (the structure through which you yourself
pass) or the magnetic wand (the hand device that the security staff use), since this may corrupt your data.
AFETY AND MAINTENANCE
S
7
NOTES ON THESE OPERATING INSTRUCTIONS
We have structured these Operating Instructions for the installation so that you will be able to look up the necessary subjectrelated information by means of the Contents List at any time.
ÂNote: You will find comprehensive Operating In-
structions for navigation on the relevant CDs and at
the online help of the device.
Read the section "Frequently Asked Questions" to obtain answers
to questions that are often addressed to our customer service.
The purpose of this manual is to help you with installing your
appliance using instruction that are easy to understand.
QUALITY
In selecting the components we have aimed for a high level of
functionality, simple handling, safety and reliability. A wellbalanced hardware and software design allows us to offer you a
technologically advanced navigation system that will give great
satisfaction in both work and leisure use.
SERVICE
Our individual customer care is there to support you when you
have questions or problems. Please get in touch – we look forward
to helping you. This manual contains a special section on Customer Service starting on page 36.
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SUPPLIED ITEMS
Please check the integrity and completeness of the supplied items
and, in the case this is not complete, forward us any possible
claims within 14 days from the purchase date. The purchase package includes:
Navigation system
Car holder
Power cable for 12V cigarette lighter*
ActiveSync®-cable
Pre-installed memory card (SD/MMC or CF)
CDs with navigation software (see page 32)
Support CD
Instruction manual and warranty card
Optional
AC adaptor
Protective case
External aerial connection
AFETY AND MAINTENANCE
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G
EETTTTIINNGG
G
This chapter introduces you to the external components of your
navigation system and guides you through the process of setting
up your navigation system for use.
S
TTAARRTTEEDD
S
ETTING STARTED
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11
VIEWS
FRONT COMPONENTS
Ref Component Description
X
Y
n
On-/Off
button
Turns the device on or off.
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BACK COMPONENTS
Ref Component Description
n
GPS
Antenne
o
p
n
n
Loudspeaker
Attachment
o
External
p
aerial connection
The installed GPS aerial is located in the centre of the upper side
of the device.
Plays back music, language statements and
warnings.
Device for attaching the
navigation system to the car support
Connection for an optional second aerial.
ETTING STARTED
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13
LEFT COMPONENTS
Ref Component Description
n
o
p
q
SD/MMC Slot
n
Mini-USB-
o
Connector
AC adaptor
p
port
Reset
q
Opening
Accepts an optional SD (Secure Digital) or
MMC (MultiMediaCard) card for removable
storage.
Connection for connecting to a PC by
means of the ActiveSync
matching).
Connection to external power supply.
Restarts your appliance. (Reset),
see page 21)
®
Cable (for data
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RIGHT COMPONENTS
Ref Component Description
Slot for CF
n
memory card
Accepts an optional CF (Compact Flash)
card for removable storage
.
ETTING STARTED
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15
INITIAL SET-UP
The following guides you step by step through the initial set up of
the navigation system.
Firstly, remove the foil for protecting the device during transportation from the display (if available).
STEP 1:CONNECTINGTHE POWER SUPPLY
p
(similar picture)
1. Insert the jack plug (n) of the power supply cable into the
connection provided for it on the left side of your device
(see page 14, p).
2. Now insert the power supply connector (o) into the cigarette
lighter and make sure that it will not lose contact while
driving. Otherwise, it can lead to malfunctions.
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¾ Remove the power supply connector from the cigarette lighter
after the journey or if you are parking the vehicle for a longer
period. Otherwise, the car battery can become low.
¾ The battery is charged when the external power supply has been
connected. This process can last up to 8 hours. Avoid operation
without an external power supply during this period. You will find
further information about handling the battery on Page 5.
¾ The car adapter is only provided for use with this naviga-
tion system. Its output voltage is 9 V. Any connection to other
devices can lead to a defect in the device connected!
STEP 2:PUTTING IN A MEMORY CARD
Insert the memory card provided with the device into the
SD/MMC-slot on the left side (see Page 14) or the CF card into the
slot provided on the right side of the navigation system
.
STEP 3:SWITCHING ON THE DEVICE
By pressing the on-/off button at the front, the device will be switched
on or off.
The Navigation System will start the initial installation automatically. The brand logo will appear and your device will display the
application screen after a few seconds. Follow the onscreen instructions. The navigation software will automatically be installed
and then started if the memory card has been inserted.
NOTES
¾ The memory card must always be inserted into the device
during the use of the navigation system. A reset will have to
be carried out to restart the navigation system if the memory
card has been removed when it is being used, even for a short
time.
¾ Carry out a reset to the factory setting, if you wish to reinstall
the navigation software.
STEP 4:SWITCHING OFF THE DEVICE
The device is switched off by pressing the on/off switch again.
ETTING STARTED
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17
HOW TO USE AN OPTIONAL NETWORK
Adaptor plug
p
(similar picture)
Push the adapter connector into the guide on the back of the network adapter. Push the Network Adapter (o) into a power point
that is easily accessible.
Push the cable of the Network Adapter (n) into the connection at
the left side of your navigation system (see page 14, p).
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WORKING WITH MEMORY CARDS
Your navigation system supports MMC, SD and CF memory cards.
INSERTING MEMORY CARDS
1. Carefully take the memory card out of its packing (if included). Take care not to touch or dirty the contacts.
2. Push the memory card carefully into the card bay. The side
of the memory card wearing the label must point forwards,
the contats backwards. The memory card should slightly
lock in place.
REMOVING MEMORY CARDS
¾ Do not remove the memory card while it is accessed. This
could result in loss of data. Switch the navigation system off
before removing the memory card for this reason.
1. Press the upper edge gently, until the catch is released, to
remove the SD/MMC card. Remove the CF card from the
slot carefully without tilting it.
2. Pull the card out without touching the contacts.
3. Store the memory card in the packing or in another safe
location.
¾ Memory cards are very fragile. Take care not to dirty the
contacts and not to force the card.
ETTING STARTED
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19
ACCESSING MEMORY CARDS
¾ The appliance only supports memory cards in the FAT16/32 file
format. If you insert a card prepared with a different format
(e.g. in cameras, MP3 players), your navigation system may not
recognize it and will ask you to format it again.
Warning: Formatting the memory card irretrievably wipes out
all data.
DATA EXCHANGE VIA CARD READER
You can transfer or synchronise data via ActiveSync®. This is also
the correct method, in particular, if files are to be transferred that
must be converted into a navigation system-readable format.
However, if you wish to copy large quantities of data (MP3 files,
navigation maps) to the memory card, these can also be stored
directly to the memory card.
Many computers already have memory card devices. Insert the
card in this and copy the data directly to the card.
Because of the direct access significantly faster transfer will be
achieved.
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RESETTING THE NAVIGATION SYSTEM
There are two options for resetting the navigation system.
RESET
This option restarts the navigation system, without reinstallation
being necessary. A reset is often used in order to reorganize the
memory. In doing so all programs that are running are interrupted and the working memory is reinitialized.
Choose this option if your navigation system is not responding or
working properly.
Perform the reset as follows:
Push a pointed object (e.g. a bent paper clip) into the reset opening with slight pressure.
RESETTING TO THE FACTORY SETTING
Warning: Resetting to the factory will delete the navigation software installed on your device.
The device will carry out a reset when navigation software has
been installed but no memory card was inserted when it was
switched on.
• Remove all memory cards before switching on the device.
• Confirm the uninstallation by pressing the corresponding
control button. Attention: This option will appear on the
screen only for a very short time!
ETTING STARTED
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21
•Confirm the security enquiry.
Then it will be necessary to reinstall the navigation system, as at
the initial setting up (see P. 16).
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N
AAVVIIGGAATTIIOON
N
N
SAFETY INSTRUCTIONS FOR NAVIGATION
The bundled product CD contains a comprehensive instruction
manual.
TIPS FOR NAVIGATION
¾Do not manipulate the navigation system while driving
to protect yourself and others from accidents!
¾ In the event that you do not understand the voice instruc-
tion or if you are in any doubt about what to do at the next
intersection, then the map or arrow display will provide you
with a quick orientation. Only look at the display when you
are in a safe driving situation!
¾ Attention: The road layout and driving rules take prece-
dence over the instructions of the navigation system. Only
follow the instructions when circumstances and driving rules
permit it! The navigation system will guide you to your destination even when you have to deviate from your planned
route.
¾ The direction statements of the navigation system given do
not release the driver of the vehicle from his or her duty of
care or personal responsibility.
¾ Plan routes before you leave. If you want to plan a new
route whilst on the road stop driving.
¾ In order to receive the GPS signal correctly, metal objects
may not hinder reception. Attach the navigation system
onto the inside of the windscreen or near the windscreen
with the sucker. Try out different positions in your vehicle
in order to find the best reception.
AVIGATION
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23
NOTES FOR USE IN A VEHICLE
¾ Take care that the holder does not present any risk to
safety, even in the case of an accident, when installing it.
¾ Take care that the cable does not impede any safety com-
ponents.
¾ The display of your navigation system may show “light
reflexions”. Please take care of not being “blinded” during
operation.
¾ Take care that the cable does not impede any safety com-
ponents.
¾
Do not mount the components within the operating range
of any airbags.
¾
Check the secure adherence of the suction cup at regular
intervals.
¾
The power plug will consume power, even if no device is
connected. Remove it when not in use to avoid draining the
battery.
¾
Check all safety equipment in your car after installation.
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GPS(GLOBAL POSITIONING SYSTEM)
GPS is a satellite-backed system for determining your position.
With the help of 24 satellites revolving around the earth, it is possible to determine your position on earth with the accuracy of a
few meters. The satellite signals are received by the antenna of
the built-in GPS receiver, which must have a "line of sight" to at
least 4 of these.
¾Note: By limited line of sight (e.g. in tunnels, between
houses, in woods or also in vehicles with metal-coated windows) it is not possible to determine the position. The satellite
reception however automatically picks up again as soon as the
obstacle has been passed and there line of sight is reestablished again. Use the external GPS aerial available optionally,
if necessary.
¾ Moving slowly also limits the accuracy of the navigation.
However, you can also switch the device off by means of the
On/Off switch in the case of a shorter interruption to your journey. Pressing the same switch again will activate a restart. Here,
it can take a short time for the position to be updated again, according to the reception situation.
¾ If the GPS receiver has not been active for some hours, it
must orientate itself again. This process may take a while.
AVIGATION
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25
MOUNTING THE NAVIGATION SET IN A CAR
¾Attention! Only fix the holder for the navigation system to
the windscreen, if it does not impede the view. Should this not
be possible, then mount the holder with the enclosed suction
plate in any way that will allow peril-free and safe operation.
INSTALLATION OF THE HOLDER OF THE NAVIGATION SYSTEM
¾Hint: If you want to fix the holder to the wind screen, then
you can skip steps 1 and 2.
1. Remove the protective foil from the sticky side of the suction
plate.
2. Fix the suction plate to a suitable location on the dashboard. Take
care, that the surface of the dashboard is clean and press the suction plate strongly onto the surface.
¾ To obtain a strong and secure hold the suction plate should
not be used for 24 hours.
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OVERVIEW OF THE CAR HOLDER
Snap-in lever
AVIGATION
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27
ATTACHING THE NAVIGATION SYSTEM TO THE SUPPORT
1. Connect the car adapter (see Page 16) and, if necessary, the
external GPS aerial, to your navigation system and insert
the memory card.
2. Position the support on the attachment holes on the back of
the device. You must pay attention to the orientation of the
device during this: The narrower part (n) must be aligned in the direction of the upper edge of the device.
n
o
(similar picture)
3. Push the support upwards until it locks into place audibly,
after you have put the device on the support.
4. Now you will be able to place the complete unit on the
cleaned windscreen or the suction plate.
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THE CORRECT HANDLING OF THE SUCTION ATTACHMENT
1. Clean the disk thoroughly with a glass cleaner. Warm the
disk and the nipple slightly at temperatures below 15° C.
2. Then, press the unit firmly to the required position.
(similar picture)
3. Push the snap-in lever forwards in the direction of the disk.
(similar picture)
AVIGATION
N
29
ADDITIONAL CARD MATERIAL
There is an already digitalized card for your country on the memory card supplied. Depending on the configuration, additional
maps may be included on your navigation CDs. You will be able to
transfer these cards to a memory card immediately. Here, it is
recommended to use an external card reader (see also page 20).
Depending on the amount of map data on the CDs, memory cards
with capacities of 256 MB or 512 MB may be required.
You will obtain additional memory cards (MMC or SD cards) in
specialist stores.
TRANSFER OF CARD MATERIAL TO A MEMORY CARD
The transfer of additional card material to a memory card will
preferably take place through the Explorer of your PCs. Proceed
as follows:
1. Insert the CD with the card material required.
2. Start your workstation and select your CD Drive.
3. Select the required Directory with the right mouse button and
send it to the corresponding alternative data carrier.
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4. The Directory marked will be copied to the memory card:
If you have copied digitized maps of several countries or country
groups onto your memory card, you will be required to select the
desired map in the navigation application of your device.
There must be sufficient space on your memory card.
AVIGATION
N
31
STARTING NAVIGATION
1. Switch on your navigation system.
2. The navigation software will start after the device has initialized.
3. Press on the button for entering the destination and enter
the address of your navigation destination. Then start the
navigation by clicking on “Start navigation”. You will receive the route information on the screen, augmented by
language statements, after a short time, if the satellite reception is adequate.
Please take information about the further operation of the Navigation software from the comprehensive User Handbook on the
Navigation CD.
¾Note: The GPS-receiver will require some minutes for ini-
tialization when deployed for the first time. Even when GPS
signal reception is indicated the navigation could be imprecise.
In all future instances it will take about 30-60 seconds until a
correct GPS-signal is available, sufficient “sight” of the satellite is
a prerequisite.
CONTENTS OF THE NAVIGATION CDS
Depending on the configuration one or more CD's may be included
in the package.
These contain digital maps, data for rapidly resetting the contents
of the memory card, manuals and, if applicable, PC applications.
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INSTALLING MICROSOFT
In order to transfer your data between your PC and your navigation system you need the Microsoft
®
ACTIVESYNC®
®
ActiveSync® program.
The cost of the navigation system includes a license for this program which can be found on the Support CD.
¾Attention: Important files can be overwritten or changed
during the installation of software. You should create a hard disk backup, in order to be able to have access to the original files in the case of possible problems following the installation.
¾ You must have administrator rights to install the software un-
der Windows® 2000 or XP.
¾Attention: You should not connect the navigation system to
your computer yet.
¾ Insert the Support CD ein and wait until the program
starts automatically.
¾Note: The Auto Run function is probably deactivated if it does
not function. The Setup program on the CD must be started, to
start installation manually.
¾ Choose the language, click then InstallActiveSync® and
follows the instructions on the screen.
¾ Connect the navigation system to your computer with the
assistance of the ActiveSync
®
Cable, while the connection
options are checked. To do this, push the USB connector
into a free USB port on your computer.
¾ The hardware installation assistant recognizes now a new ap-
pliance and installs a suitable driver which can take some
minutes. Repeat the die connection search if it fails the first time.
¾ Follow the instructions on the screen. The program will now
set up a partnership between your PC and the device.
AVIGATION
N
33
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Q
FFAAQ
Where can I find more informationen on the navigation
system?
Detailed operating instructions for navigation can be
found on the corresponding CDs, which accompnay your
navigation system.
Also use the additional Help functions that are available
with a single touch of a button (usually F1 on the PC), or
by selecting the Help option, as additional assistance.
These aids will be provided to you while you are using the
computer or the device.
What do I need the accompanied CDs for?
The Support-CD contains:
-
the ActiveSync® program for balancing data be-
tween the navigation system and the PC.
-
additional programs (optional).
-
This User manual in digital form.
Contents of the navigation-CD(s):
It is possible for several CDs to be contained in the scope
of the delivery according to the version. Content of the CDs:
Depending on the configuration one or more CD's may
be included in the package.
These contain digital maps, data for rapidly resetting
the contents of the memory card, manuals and, if
applicable, PC applications.
The navigation system is no longer responding. What should I do?
Carry out a reset (see page 21).
How can I adjust the lighting?
The lightning can be changed under Settings.
FAQ
35
C
UUSSTTOOMMEERR
C
S
EERRVVIICCEE
S
FIRST-AID IN THE EVENT OF MALFUNCTION
Error functions can sometimes have trivial causes; however, they
can also sometimes be complex in nature and require costly
analysis.
GENERAL GUIDANCE
¾ The regular running of the Windows® programs “Defrag” and
“Scandisk” on the PC can remove sources of error and raise
system performance.
CHECK CONNECTIONS AND CABLES
Start with a careful visual check of all cable links. If the LCD’s are
not working, make sure that the power is reaching the computer
and all peripherals.
¾ Switch off the computer and check all cable links. If the com-
puter is connected to peripherals, check also the plug connections of all cables. Do not arbitrarily swap the cables between
various units, even if they appear to be precisely the same.
The pin assignments of the cables are likely to be different.
Once you have ascertained that the power supply is not at
fault and all connections are intact, switch on the computer again.
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FAULTS AND POSSIBLE CAUSES
The navigation system no longer reacts or is behaving atypically.
¾ Press the reset button or switch the device off and on again
(see P. 21). It will be necessary to reinstall the navigation
software, after previously resetting to the factory setting,
under certain circumstances.
Sufficient satellite reception is not possible.
¾ Change the position of your navigation system and ensure
that unrestricted “sight” of the aerial is not impaired. An
external GPS aerial will be necessary under certain circumstances.
No language statements can be heard.
¾ Check the volume setting.
The navigation system is recognized only as a guest by ActiveSync®.
¾ See information on page 33.
I am receiving error messages from a maintenance program after
installing ActiveSync®.
¾ The program places the WCESCOMM.LOG file in a tempo-
rary directory defined by the system, which cannot be deleted. A respective error message will appear, if another
program attempts to do so.
USTOMER SERVICE
C
37
ADDITIONAL SUPPORT
If the suggestions in the above section have not solved your problem, please contact our customer service hotline. However, before
you contact your Technology Center, please have the following information available:
However, before you contact your Technology Center, please have
the following information available:
- How is your computer configured?
- What additional peripherals do you use?
- What messages, if any, appear on your screen?
- What software were you using when the error occurred?
- What steps have you already undertaken to solve the prob-
lem?
- Have you upgraded or removed drivers or hardware?
- Can you manually repeat the problem?
- If you have been given a customer number previously, please
give this number to the technician.
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WARRANTY
The receipt serves as proof of first purchase and should be kept in
a safe place. Your legal rights are not limited
ditions. It is required should you need to make use of the guarantee.
We guarantee that this equipment is in perfect working order.
Upon production of the receipt, the remaining period of guarantee
shall pass on from the original parts to the respective replacement
parts. If you hand in this equipment to make use of the guarantee, you must remove all programs, data and removable storage
media. Products which are sent without accessories will be replaced without accessories. The warranty obligation does not apply in the case of the problem being caused by an accident, a catastrophe, vandalism, misuse, incorrect use, ignoring the safety
and maintenance regulations, changes by software, viruses or
another piece of equipment or accessories or by other modifications not approved by ourselves. This limited guarantee declaration replaces all other guarantees of express or implied nature.
This includes the guarantee of saleability or the suitability for a
certain purpose but is not limited to this. In some countries the
exclusion of implied guarantees is not permissible upon principle.
In this case the validity of all express and implied guarantees is
limited to the guarantee period. Once this period has expired, all
guarantees become invalid. In some countries limiting the period
of validity for implied guarantees is not permitted, so that the
above limitation does not come into force. If you have any questions with regard to these guarantee conditions, please contact us.
by these warranty con-
USTOMER SERVICE
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LIABILITY LIMITATIONS
The contents of this manual are subject to unannounced changes
caused by technical progress. Manufacturer and sales shall not be
responsible for any damages which have been caused as a result
of omissions or errors in the information provided in this manual.
Under no circumstances shall we be liable for any of the following:
1. Claims made against you by third parties based on loss or damage.
2. Loss or damage to your blanks, recordings or data.
3. Economic follow-on damage (including lost profit or savings) or associ-
ated damage even in the case that we have been informed of the possibilities of this type of damage.
In some countries the exclusion or limitation of accompanying or followon damage is not legally accepted so that the above limitations do not
come into force.
COPYING THIS MANUAL
This document contains legally protected information. All rights
reserved. Copying in mechanical, electronic and any other form
without the written approval of the manufacturer is prohibited.