27
EN
Troubleshooting
Problem Possible Cause Solution
Cannot turn on
the camcorder�
The battery is not
inserted correctly�
The batteries have
no power�
Insert the battery
correctly�
Charge the
battery�
The camcorder
suddenly turns
o�
The auto power
o function is
enabled�
The camcorder
is running out of
battery power�
Turn the power on
again�
Replace the battery�
The captured
image is not
stored in
memory�
Before the image
is saved the
power has been
cut o�
When the battery
indicator turns red,
replace the battery
immediately�
The camcorder
turns o while
taking a picture�
The camera is
running out of
battery power�
Replace the
battery�
The image is out
of focus�
The subject is
beyond focus
range�
Please take a picture
within the available
focus range
A black screen
appears on the
screen�
The EV setting
may be set too
high�
Adjust the EV
setting on the
camcorder�
Problem Possible Cause Solution
Memory card
cannot be used�
The memory card
is protected�
The memory card
contains non-DCF
images taken by
other camcorders�
Unlock the memory
card�
Format the memory
card� Before
formatting the card,
ensure you back up
the les�
All buttons are
inactive�
Short circuit
occurred when
connecting the
camera with other
devices�
Remove the
batteries from the
camera and insert
again�