5
Trouble Shooting PR Models
Problem Probable Cause Correction
Pilot won’t light No gas to the pilot Clean or replace pilot
Pilot will not stay lit • Pilot and thermo
coupling not aligned
properly
• Thermo coupling
defective
• Safety control defective
• Bend either, and or
both so that pilot flame
is directly under the
thermo coupling.
• Replace
• Replace
Pilot lights but burners
will not
• Tank OPD valve locked
up because valve was
opened too quickly
• Obstruction in burner or
burner orifice
• Insect in air mixture
control
• Close valve, release
pressure, open slowly
• With gas supply off,
remove obstruction and
restart
• Remove and restart
Cooker reaches 200°–
250° and then shuts off
Unit not vented properly,
air not circulating completely
Open all vents, top and
bottom---these must
remain open, temperature
adjustment is done with
gas supply control.
Burner lights but flame
is lazy or stutters.
• Obstructions in gas line
• Vents not open fully—
see above
• Clear obstruction
• See above
Temperature will not
exceed 350° in gas PR
models
This is not a problem—
Gas cookers are designed
to operate at 325°–350°
Check thermometer—
adjust or replace if needed
Problem Probable Cause Correction
Will not get hot enough Charcoal not started
properly before closing lid
Allow charcoal to burn
for approximately 30–45
minutes or until coals
are white across the top
before closing lid.
Gas Models
Charcoal Models