Me clear User Manual

Instructions for use Mode d’emploi
clear
Thank You…
For purchasing the clear. No need to head to the dermatologist when you now have
the same blemish fighting technology at home, in the palm of your hand. The clear delivers a unique combination of blue light, sonic vibration, and gentle warming that has been clinically proven to clear or fade a blemish within 24 hours without dryness or irritation. Rechargeable and portable, clear is safe and easy to use anywhere, anytime to clear blemishes fast. For important safety and how to use information, read this User Manual.
Contact the experts at mē to help you get started and set up your treatment routine. Our goal is to help you get the best results possible.
Customer care contact:
Toll free (NA): 1.877.651.1177 Email: info@mepower.com
Hours of operation: Mon-Fri, 9am-5pm EST
Manufacturer:
Tanda Beauty Canada Inc. 11-380 Jamieson Parkway, Cambridge ON, N3C 4N4
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Contents
About the clear device 2 Device features
3
Acne and blue light technology
4
Contraindications
5
Warnings
6
Precautions
8
Risks
9
Benefits
11
How to know that the clear device is right for you
12
Charging the battery
13
Battery life indicator
14
Light sensitivity test
14
Treatment with clear device
15
Device maintenance
16
Troubleshooting
17
Specifications
18
Device servicing
20
Customer care
20
Warranty
20
Satisfaction Guarantee
22
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About the clear device
What does it do?
The clear anti-blemish device is for the treatment of individual or small clusters of acne blemishes. It is rechargeable so it is always ready to treat. The device is indicated for the treatment of mild to moderate inflammatory acne.
Package Contents
clear device
Protective Cap
USB Cable
Quick Reference Guide
Instructions for Use
Device components
Protective cap
Treatment head
surface
Power button
Battery life indication lights
clear device cordless
rechargeable unit
Plastic battery tab
USB cable
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Device features
Single on/off power button will activate clear device.
Battery life indicator lights will turn white and a short audible beep will let you know that the device is ready for use.
Skin contact sensor on the treatment surface will activate
the device only when it is touching your skin.
Continuous mode allows you to treat multiple blemishes
at one time. Simply move the device to the next blemish every time you hear a short audible beep (2 minutes) without having to press the gray on/off button.
One short audible beep will indicate that 2 minutes
have passed and you have completed 1 treatment. You can move and treat another blemish or simply put your device down to terminate the treatment. For best results, treat your blemish 3 times a day with the clear device.
Built in temperature sensor monitors the temperature
of the treatment surface. The device can be used for 10 minutes continuously before two short audible beeps sound and the device shuts off automatically.
Smart device shut off by simply removing the device
from your treatment area. The LED indicator lights will glow for 20 seconds before complete shut off occurs.
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Acne and Blue Light Technology
Blue light technology offers an effective solution for the treatment and prevention of mild to moderate inflammatory acne. Once only available at the dermatologist’s office, this advanced technology is proven to work better than Benzoyl Peroxide* without any of the negative side effects like dryness, irritation or flakiness. The specific wavelength of professional strength blue light delivered by the clear device has a phototoxic effect on the acne-causing bacteria, causing it to self destruct, breaking the acne cycle simply and cleanly. New sonic vibration and gentle warming features improve results by opening pores, exposing even more of the P. acnes bacteria to the powerful blue light.
* Papageorgiou P., Katsambas, A. Chu, A. (2000). Phototherapy with blue (415nm) and red (660 nm) light in the treatment of acne vulgoris. British Journal of Dermatology.
Sonic vibration
and gentle warming
opens pores
Blue light destroys
acne-causing
bacteria
Blemish disappears in
just 24 hours
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Contraindications
Never use this device over any suspicious or cancerous
lesion. Failure to do so can result in delaying the best medical treatment. Consult your healthcare provider before using this device on any skin growth or lesion that appears abnormal.
Do not use this device on severe acne or on non
­inflammatory acne. Failure to do so can result in delaying the best medical treatment.
Do not allow children to use the device unsupervised.
Do not use if you are pregnant or breastfeeding. clear
has not been tested on pregnant or breast-feeding women. Hormonal changes occur during pregnancy or breast-feeding could increase the risk of skin sensitivity.
Do not use if you are exposed to other non-drug “sensitizers”
known to cause photosensitive reactions. Doing so can result in skin discoloration, discomfort or pain.
Common examples of non-drugs that may have made you sensitive to light are: deodorants, antibacterial soaps, artificial sweeteners, fluorescent brightening agents for cellulose, nylon and wool fibers such as in laundry detergent, naphthalene (mothballs), petroleum products, and in cadmium sulfide, a chemical injected into the skin during tattooing.
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Do not use over or near a steroid injection received within the last six months. May result in photosensitive reaction which can result in skin discoloration, discomfort or pain.
Do not use if you have a history of light triggered seizures.
Do not use if you are sensitive to light. Doing so can result in skin discoloration, discomfort or pain. It is recommended that you conduct the light sensitivity test (page 14).
Do not use if you have experienced chronic migraines in the last two years.
Do not use over the thyroid gland (neck area). This may result in stimulation of the gland.
Warnings
If you experience any adverse effects, or have a concern regarding use, stop immediately. Contact your health care provider. You may be having a photosensitive reaction.
To reduce the risk of electric shock that may cause injury or death:
Always attach the AC/DC power adapter to device first, then into the outlet.
Always use a USB certified port when charging clear.
Do not place or store the device where it can fall or be pulled into a tub or sink. Do not place in or drop into water or other liquid.
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Keep clear away from water (including bath and shower). If the unit accidentally falls in water unplug immediately.
Keep the cord away from heated surfaces.
Never drop or insert any object into any openings on the device.
Never operate this device if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or submerged in water. Return the device to Tanda Beauty Canada Inc. for replacement.
Do not use the device when the USB cable is plugged into the device when its battery is charging.
Do not disassemble or modify the device as this may cause unit damage, malfunction, electrical shock, fire or personal injury. There are no user-serviceable parts inside the unit.
To prevent fire or serious burns:
Turn clear off immediately if it begins to overheat.
Keep away from where flammable aerosol products are being used or where oxygen is being administered.
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Precautions
Discontinue use if you experience any discomfort. You
may have sensitivity to light or other condition which can result in skin discoloration, discomfort or pain. Consult with your health care provider.
Use this device only for its intended use as described in this manual. Failure to do so may result in injury to yourself or others.
Dispose of the device in accordance with local and national regulations and codes. Failure to do so may result in violation of the law.
Do not look directly at the light source of the treatment head of this device while it is in operation. Failure to do so may result in headache.
Do not operate this device in an environment where other devices, which intentionally radiate electromagnetic energy in an unshielded manner, are being used. Portable or mobile Radio Frequency communication equipment can affect the clear device. Doing so may result in the device not functioning properly.
Do not scratch, mark or otherwise damage the light emitting surface. To do so may diminish the effectiveness of the light.
Do not shine the light source into someone else’s eyes. Doing so may result in giving the person a headache.
Failure to use and maintain the device in accordance with the instructions outlined in this manual will invalidate the warranty.
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Read all instructions before using your clear device. Failure to do so may result in failure to understand safety information or how the device is used.
Prolonged or excessive use beyond the recommended treatment time may cause the treatment surface of the device to become warm. Failure to follow the recommended treatment time may cause you to experience adverse effects such as discomfort, or prolonged redness in the area or an ineffective treatment due to the automatic shut down of the device
Inspect this device prior to each use. Check for possible damage. Make sure that the outer shell of the device isn’t cracked. Failure to do so may result in improper delivery of the light.
Operate, transport and store clear as specified in this manual. Failure to do so may result in damage to the unit.
Adjustments or performance of procedures other than those specified herein may result in injury.
Risks
Hazard
Likelihood of hazardous event
Effects to User
Possible electrical problems
Not likely to happen
Shock
Overheating May occur from
time to time
Discomfort, interrupted treatment
Inadequate power to the unit
Not likely to happen
Unit will not function
Operation outside prescribed environmental conditions
Not likely to happen
Damage to unit
User fails to follow maintenance instructions
Not likely to happen
Lack of product effectiveness
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Hazard
Likelihood of hazardous event
Effects to User
Battery overheating Not likely to
happen
Handle can overheat resulting in discomfort
Battery explodes Not likely to
happen
Can cause serious burns or injuries
Battery leaking Not likely to
happen
Can cause serious burns
Short circuit wiring Not likely to
happen
Can cause overheating of handle, which may result in user discomfort
User may inadvertently shine light in eyes
May occur from time to time
Discomfort and possibly headache
User may attempt to shine light in eyes
Not likely to happen
Discomfort and possibly headache
User may have a photosensitive skin condition
Not likely to happen
May cause skin to temporarily turn red/ darken.
Hazard
Likelihood of hazardous event
Effects to User
User may be taking
a photosensitizing medication or herb
Not likely to
happen
May cause skin to
temporarily turn red/ darken.
User attempts to
use product past recommended maximum exposure
per site per day
May occur from
time to time
Ineffective treatment Person with thyroid
disease may attempt to use
around neck area
Not likely to
happen
Possible stimulation of
disease growth
Person may
attempt to use over recent steroid
injection site
Not likely to
happen
Unanticipated
reactions
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Hazard
Likelihood of hazardous event
Effects to User
Incorrect
identification of “mild to moderate inflammatory acne”
Likely to happen
User may attempt to
use on more severe forms of acne or on other forms that normally would require other forms of treatment or even physician care. The attempt would delay
getting best treatment
Only the known risks of the device are listed. Users of the device can control the risks of the device only if they read and understand all parts of the user manual and follow all the instructions, contraindications, warnings and precautions in it exactly.
Benefits
Benefit
Likeli­hood of Benefit
Effects to User
Reduction in mild to moderate inflammatory acne
Frequent Improved skin condition because of
the reduction of mild to moderate inflammatory acne
Users of this device can obtain benefit from using it only if they read and understand all information in the user manual and follow exactly all the instructions in the user manual.
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How to know that the clear device is right for you
There are different forms of acne. Some forms are best treated by a doctor. Others may be suited for clear. You can use clear for red pimples and pimples with white or yellow matter in them known as pustules.
The following chart provides descriptions of the different types of acne and indicates whether the clear device can be used to treat the condition.
Acne type Description of condition
Is clear device right for yo u?
Mild Acne Several inflamed pimples – red in color
Less than 20 whiteheads, or less than 15 inflammatory red pimples or less than 30 total pimples, not all inflamed
Yes
Moderate Acne
Any inflamed pimples (red in color) and pustules (visible accumulation of pus in skin) 20 to 100 whiteheads, or 15 to 50 inflammatory pimples, or 30 to 125 total pimples, not all inflamed
Yes
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Acne type Description of condition
Is clear device right for yo u?
Severe Nodular Acne
Inflamed pimples and pustules (visible accumulation of pus in skin) with a few deep nodular lesions (solid mass can be felt under skin – can sometimes be raised)
Greater than 5 cysts (solid mass of skin like a knot, can be raised or felt under the skin), or total whitehead count greater than 100, or total inflammatory count greater than 50, or greater than 125 total lesions
No, consult your der­matologist for the best prescribed treatment
Severe Cystic Acne
Many nodular cystic lesions (with signs of scarring)
No, consult your der­matologist for the best prescribed treatment
Comedonal Acne
Several whiteheads and blackheads No
Charging the battery
1. Plug the DC input directly into the bottom of the device
and plug the other end into any certified USB charging source. Keep plugged in and charge for 4 hours.
2. The indicator lights will flash one by one from left to
right while the device is charging (see illustration); they will turn off when charging is complete.
3. The device is now ready for use. Unplug and begin
treating.
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Battery life indicator
Battery capacity:
Indicator lights illuminate to show 100%-25% battery capacity when device is turned on.
Battery charging:
Each indicator light flashes one by one from left to right when charging.
Light sensitivity test
Follow these instructions to see if you are sensitive to light:
1. Press the gray power button.
2. Place the device near the area that you intend to
treat that is free from a blemish. Hold the device in place for one 2-minute treatment cycle or until you hear a beep.
3. Wait 24 hours. You should NOT experience any
adverse reaction during the next 24 hours.
4. An adverse reaction is pain or discomfort in the
treatment area or any prolonged skin redness.
Device Set-up
If this is your first time using the device, be sure to conduct the Light Sensitivity Test described below.
1. Unpack the device and all the
accessories.
2. Remove the plastic battery tab at the bottom of the
unit near the DC input receptacle prior to charging the unit.
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