MDS opera User Manual
A
nalogue Telephone User Guide
IP COMMUNICATIONS PLATFORM
FOR THE SMALL BUSINESS
Opera system Analogue Phone user guide
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Specifications subject to change without notice. Facilities described may or may not be supported
by your network. This documentation refers to software version 58.409, Applications card 5.13.
Opera system Analogue Phone user guide
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Table of Contents
6. Opera system analogue phone user guide.............6
Using analogue phones with the Opera system..............................................6
6.1.1 To Make an External Call on any Available Line ......................................................6
6.1.2 To Make an External Call on a Specific Line or Group of Lines...............................6
6.1.3 To Make an External Call using Last Number Redial...............................................6
6.1.4 To Make an Internal Call to an Extension.................................................................7
6.1.5 To Make an Internal Call to a Group of Extensions ..................................................7
6.1.6 To Make a Call using the Phone Book......................................................................7
6.1.7 To Dial a number from the System wide Common Address Book............................7
6.1.8 To Dial a number from Your Personal Address Book...............................................7
6.1.9 To Program an entry in your Personal Address Book ..............................................8
6.1.10 Call Hold Operation...................................................................................................8
6.1.11 To place a call on hold..............................................................................................8
6.1.12 To retrieve a held call................................................................................................8
6.1.13 To Make an Enquiry call............................................................................................9
6.1.14 To Transfer a Call .....................................................................................................9
6.1.15 To Make a Paging Call............................................................................................10
6.1.16 To answer a Paging Call.........................................................................................10
6.1.17 To Pick-Up a Call ringing at another Extension ......................................................11
6.1.18 To Pick-Off a Call which has been answered by another Extension ......................11
6.1.19 To Park a Call .........................................................................................................11
6.1.20 To Unpark a Call .....................................................................................................12
6.1.21 To Set-up a Conference Call...................................................................................12
6.1.22 To intrude on an established call ............................................................................12
6.1.23 To Enter the Voice Mail Menu.................................................................................13
6.1.24 To Divert All Calls....................................................................................................14
6.1.25 To Divert On No Answer .........................................................................................15
6.1.26 To Divert On Busy...................................................................................................16
6.1.27 To Open the Door when the Door Phone Rings .....................................................16
6.1.28 To Set Do Not Disturb.............................................................................................17
6.1.29 To Manually Switch between Day / Night Modes....................................................17
6.1.30 To Control your CLI when making External Calls...................................................18
6.1.31 To Control your PIN Code.......................................................................................19
6.1.32 To Use Roaming Pins ............................................................................................. 20
6.1.33 To set an Alarm Call................................................................................................20
6.1.34 Meet-Me Conference Room....................................................................................21
6.1.35 Account Codes .......................................................................................................21
6.1.36 Dialling on PRI lines (USA Only) ............................................................................. 22
6.1.37 Hot Keying (USA Only) ...........................................................................................22
6.1.38 Dialling Code Table.................................................................................................23
Opera system Analogue Phone user guide
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Opera system Analogue Phone user guide
5
Specifications subject to change without notice. Facilities described may or may not be supported
by your network. DM 854
Opera system Analogue Phone user guide
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6. Opera system analogue phone user guide
In addition to the Opera system standard and executive system phones, the user can also
connect a normal analogue telephone to the system. This phone can be used to make and
receive calls on the system and also access features that are offered by the Opera system
systems by simply dialling the pre-programmed feature codes.
Using analogue phones with the Opera system
The wide range of features and options offered by the Opera system can be accessed from a
standard analogue telephone, by dialling the appropriate codes as listed in this guide, and
summarised in section 6.1.33 (the dialling code table) . Some of the features listed require the
user to press a Recall (R) key that is included on most analogue phones. The Opera system
phones are programmed to recognise the Recall functions of most commercially available
telephones.
6.1.1 To Make an External Call on any Available Line
• Lift handset
• Internal dial tone heard
• Dial digit 0
• External dial tone heard
• Dial external number
6.1.2 To Make an External Call on a Specific Line or
Group of Lines
• Lift handset
• Internal dial tone heard
• Press * key
• Dial digit 9
• Dial line Group number (1 – 8)
• External dial tone heard
• Dial external number
6.1.3 To Make an External Call using Last Number
Redial
The Opera system allows you to make a call to the last external number dialled from the
extension, a Line will be selected automatically for you.
• Lift handset
• Internal dial tone is heard
• Press * key
• Dial digit 5
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6.1.4 To Make an Internal Call to a n Extension
• Lift handset
• Internal dial tone heard
• Dial extension number
6.1.5 To Make an Internal Call to a Group of
Extensions
• Lift handset
• Internal dial tone is heard
• Dial group number (80 – 89)
6.1.6 To Make a Call using the Phone Book
Each extension on the Opera system has access to a Phone Book, This is made up of two
parts. The Common address Book, which is a system wide pool of 200 speed numbers
that may be dialled from any extension, and the Personal Address Book, which is your
private store of 50 speed numbers that can only be dialled from your extension.
6.1.7 To Dial a number from the System wide
Common Address Book
• Lift handset
• Internal dial tone heard
• Press * key
• Dial speed code (4000 – 4199)
6.1.8 To Dial a number from Your Personal Address
Book
• Lift handset
• Internal dial tone heard
• Press * Key
• Dial speed code (800 – 849)
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6.1.9 To Program an entry in your Personal Address
Book
Each extension on the Opera system has its own Personal Address Book which can hold
50 telephone numbers, add and delete entries in this book as follows:
Note: The line access digit is automatically inserted.
To Add an entry –
• Lift handset
• Internal dial tone heard
• Press * key twice
• Dial speed code you wish to store the external number under (800 – 849)
• Press * key
• Dial the external number (maximum of 20 digits)
• Press # key
To Delete an entry –
• Lift handset
• Internal dial tone heard
• Press # key
• Dial speed code that you wish to clear the external number from (800 – 849)
• Press # key
6.1.10 Call Hold Operation
While on a call you may wish to place the caller on hold, so that you can carry out some
other action while they hear hold tones.
Note: If you replace your handset while you have a caller on Hold, the call will begin to
ring back at your extension automatically, lifting your handset will reconnect you.
6.1.11 To place a call on hold
• While on a connected call
• Press R (Recall) key
• Internal dial tone heard
6.1.12 To retrieve a held call
• At internal dial tone
• Press R (Recall) key
• Held call retrieved
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