McLean Cooling Technology ProAir CR29 Instruction Manual

Protecting Electronics.
Exceeding Expectations.™
INSTRUCTION MANUAL
PROAIR Air Conditioner
CR29
Rev. D
© 2011 Pentair Technical Products
P/N 10-1008-121
89055732
TABLE OF CONTENTS
RECEIVING THE AIR CONDITIONER .............................................................................................................................................................. 3
HANDLING AND TESTING THE AIR CONDITIONER ................................................................................................................................. 3
INSTALLATION INSTRUCTIONS ..................................................................................................................................................................... 4
SYSTEM CONTROLS .......................................................................................................................................................................................... 4
Level I Temperature Controller ............................................................................................................................................................. 4
Level II and III Temperature Controller ............................................................................................................................................... 4
TECHNICAL INFORMATION ............................................................................................................................................................................ 5
DESIGN DATA...............................................................................................................................................................................................5
DIMENSION DRAWING ............................................................................................................................................................................. 5
CR29 Models 2200-4000 BTU/Hr. (645-1172 Watt) ................................................................................................................ 5
Mounting Gasket Kit ................................................................................................................................................................................. 6
Design Notes ....................................................................................................................................................................................... 6
Mounting Cutout Dimensions .............................................................................................................................................................. 6
Components List ........................................................................................................................................................................................ 7
Parts List ........................................................................................................................................................................................................ 7
Wire Diagrams and schematics ............................................................................................................................................................ 8
Wire Diagram, Level 1, 2000 BTU .................................................................................................................................................8
Wire Diagram, Level 1, 4000 BTU .................................................................................................................................................9
Wire Diagram, Level II and III, 2000 BTU ..................................................................................................................................10
Wire Diagram, Level II and III, 4000 BTU ..................................................................................................................................12
TEMPERATURE CONTROL .............................................................................................................................................................................14
PRINCIPLES OF OPERATION .........................................................................................................................................................................14
MAINTENANCE .................................................................................................................................................................................................14
Compressor ...............................................................................................................................................................................................14
Inlet Air Filter .............................................................................................................................................................................................14
How To Remove, Clean or Install a New Inlet Air Filter ..............................................................................................................15
Condenser and Evaporator Air Movers ............................................................................................................................................15
Refrigerant Loss........................................................................................................................................................................................15
TROUBLE SHOOTING ......................................................................................................................................................................................16
Basic Air Conditioning Trouble Shooting Check List ..................................................................................................................16
Symptoms and Possible Causes: ........................................................................................................................................................17
WARRANTY ........................................................................................................................................................................................................18
RETURN AND REPAIR POLICY ......................................................................................................................................................................18
LIMITATION OF LIABILITY ..............................................................................................................................................................................19
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© 2011 Pentair Technical Products
89055732
RECEIVING THE AIR CONDITIONER
Inspect the air conditioner. Check for concealed damage that may have occurred during shipment. Look for dents, scratches, loose assemblies, evidence of oil, etc. Damage evident upon receipt should be noted on the freight bill. Damage should be brought to the attention of the delivering carrier -- NOT to McLean Cooling Technology -- within 15 days of delivery. Save the carton and packing material and request an inspection. Then le a claim with the delivering carrier.
Pentair Technical Products cannot accept responsibility for freight damages; however, we will assist you in any way possible.
HANDLING AND TESTING THE AIR CONDITIONER
If the air conditioner has been in a horizontal position, be certain it is placed in an upright, vertical or mounting position for a minimum of ve (5) minutes before operating.
CAUTION
Do not attempt to operate the air conditioner while it is horizontal or on its side, back or front. The refrigeration compressor is lled with lubricating oil. This will cause permanent damage to the air conditioner and also voids the warranty.
TEST FOR FUNCTIONALITY BEFORE MOUNTING THE AIR CONDITIONER TO THE ENCLOSURE.
Refer to the nameplate for proper electrical current requirements, and then connect the power cord to a properly grounded power supply. Minimum circuit ampacity should be at least 125% of the amperage shown in the design data section for the appropriate model. No other equipment should be connected to this circuit to prevent overloading.
Operate the air conditioner for ve (5) to ten (10) minutes. No excessive noise or vibration should be evident during this run period. The condenser blower (ambient air), the evaporator blower (enclosure air), and the compressor should be running.
Condenser air temperatures should be warmer than normal room temperatures within a few minutes.
The compressor is provided with automatic reset thermal overload protection. This thermo-switch is located and mounted inside the plastic enclosure clipped to the compressor. The switch operates when the compressor overheats due to clogged or dirty inlet air lter or if ambient air temperatures exceed nameplate rating or if enclosure dissipated heat loads exceed the rated capacity of the air conditioner. The thermal overload switch will actuate and stop compressor operation. The blowers will continue to operate and the compressor will restart after it has cooled to within the thermal overload cut-in temperature setting.
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INSTALLATION INSTRUCTIONS
1. Inspect air conditioner and verify functionality before mounting the air conditioner, see HANDLING AND TESTING THE AIR CONDITIONER on page 3.
2. Using the cutout dimensions shown in this manual, prepare the air “IN” and air “OUT” openings, and mounting bolt hole pattern for the enclosure.
3. Using the gasket kit provided, install gaskets to air conditioner. See Mounting Gasket Kit on page 6 for proper location.
4. Mount air conditioner on enclosure using mounting bolts and washers provided to secure unit to enclosure. Allow unit to remain upright for a minimum of ve (5) minutes before starting. Caution! Air conditioner must be in upright position during operation.
5. Refer to the top of the nameplate for electrical requirements. Connect the power cord to a properly grounded power supply. Use of an extension cord is not recommended. Electrical circuit should be fused with slow blow or HACR circuit breaker.
6. When the unit is equipped with an automatic temperature controller, the controller is preset at the factory for your convenience and should not require adjustment.
SYSTEM CONTROLS
Level I Temperature Controller
The Level I controller is located inside the air conditioner. To adjust, disconnect power to the air conditioner and open the front panel by loosening the front panel screw. Refer to Figure 2 on page 7 to locate the controller. Turn the controller adjustment screw slot counter-clockwise to increase and clockwise to decrease the temperature set point, see Figure 1. The thermostat cooling set point is indicated by the alignment of the adjustment screw slot with the dial decal. After completing adjustment, close the front panel and tighten the front panel screw. Restore power to the air conditioner for operation.
Level II and III Temperature Controller
The Level II and III controller mounted on the air conditioner front panel is factory set for standard operation. All operating parameters are programmable for custom applications. Refer to the Level II and III programming and Operating Instruction Manual, 10-1008-161.
CONTROLS COMPRESSOR
OFF
Figure 1
Level I control
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© 2011 Pentair Technical Products
89055732
TECHNICAL INFORMATION
DESIGN DATA
Max
Model Voltage Hz Phase
BTU/Hr @
131 F/131 F
Amps @ 131
F/131 F
BTU/Hr @
95 F/95 F
Amps @
95 F/95 F
Amb
Temp
°F/°C
CR290216GXXX 115 50/60 1 2000/2200 7.4/7.4 1700/2000 7.0/6.0 131/55 98/44
CR290226GXXX 230 50/60 1 2500/2700 4.6/3.9 1900/2300 4.4/3.3 131/55 98/44
CR290416GXXX 115 50/60 1 3500/4000 13.5/13.5 2400/2800 10.7/9.6 131/55 118/54
CR290426GXXX 230 50/60 1 3500/4000 6.7/6.6 2400/2800 5.9/5.3 131/55 118/54
-XXX will be replaced with a three-digit number designating all desired options. Consult the factory for specic model numbers.
DIMENSION DRAWING
CR29 Models 2200-4000 BTU/Hr. (645-1172 Watt)
CLEANABLE, REUSABLE
ALUMINUM INLET FILTER
Shipping
Weight
lb./kg
TOP VIEW
FRONT VIEW
BOTTOM VIEW
AMBIENT
AIR OUT
STANDARD
CONDENSATE
DRAIN LOCATION
SIDE VIEW
ENCLOSURE
AIR IN
AMBIENT
AIR IN
COOL
AIR
OUT
BACK VIEW
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Mounting Gasket Kit
Design Notes
1. Gasket kit included. Apply gasket to rear of air conditioner before mounting on enclosure.
2. Service cord terminated with appropriate plug cap.
3. Millimeter dimensions [ ] are for reference only; do not convert to inch dimensions.
4. Allow at least 4 inch inlet and 6 inch outlet clearance for proper ambient air ow. Allow 20 inch above lter for removal.
Mounting gasket kit part no. 29-4100-02 as applied to rear of CR29.
Mounting Cutout Dimensions
Cutout Instructions
NOTE:
1. DASHED LINES REPRESENT OUTSIDE OF AIR CONDITIONER
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© 2011 Pentair Technical Products
89055732
Components List
Part Description
Blower, Condenser 29-4121-10 29-4121-10 29-4120-10 29-4120-10
Blower, Evaporator 29-4121-10 29-4121-10 29-4120-10 29-4120-10
Capacitor, Compressor N/A 10-1032-13 10-1032-09 10-1032-14
Compressor 10-1016-23 SP 10-1016-26 SP 10-1026-74 SP 10-1026-77 SP
Thermal Overload, Compressor 10-1007-19 10-1007-45 10-1007-57 10-1007-51
Filter, Air, Reusable 10-1000-32 10-1000-32 10-1000-32 10-1000-32
Thermostat, SPST, 55-100F 10-1061-16 10-1061-16 10-1061-16 10-1061-16
Mounting Gasket Kit 29-4100-02 29-4100-02 29-4100-02 29-4100-02
Relay, Compressor 10-1028-20 10-1028-14 10-1028-07 10-1028-15
Power Cord Consult factory Consult factory Consult factory Consult factory
115 Volt
2200
115 Volt
4000
230 Volt
2700
230 Volt
4000
Parts List
Part Description Part No.
1 Condenser Coil 29-4101-00
2 Filter, drier, refrigerant 52-6028-00
3 Compressor See Components List
Hot Gas bypass valve
4
(CR29-04xx units only)
5 Evaporator coil 29-4102-00
Inlet air lter,
6
reusable aluminum
Blower (115V)
7
Blower (230V)
Compressor thermal
8
overload switch
Capacitor, compressor
9
(CR29-04xx units only)
Capacitor, compressor
10
(CR29-0226 units only)
11 Terminal block 086912
12 Power cord Consult Factory
13 Temperature controller Consult Factory
Relay, compressor
14
(CR29-04xx units only)
Relay, compressor
15
(CR29-02xx units only)
16 Mounting gasket kit 29-4100-02
52-6027-11
10-1000-32
29-4121-10 29-4120-10
See Components List
See Components List
See Components List
See Components List
Figure 2
See Components List
© 2011 Pentair Technical Products89055732 - 7 -
Wire Diagrams and schematics
Wire Diagram, Level 1, 2000 BTU
MALFUNCTION
SWITCH
(OPTIONAL)
SERVICE CORD
THERMOSTAT
SUPPRESSOR
DOOR STUD
COMPRESSOR
HEATER
(OPTIONAL)
COMPRESSOR
LINE
SUPPRESSOR
BLOWER
COMPRESSOR HEATER (OPTIONAL)
THERMOSTAT
START RELAY,
COMPRESSOR AND
OVERLOAD
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ELECTRICAL SCHEMATIC
© 2011 Pentair Technical Products
89055732
Wire Diagram, Level 1, 4000 BTU
START
CAPACITOR
RELAY
THERMOSTAT
SUPPRESSOR
SERVICE CORD
DOOR STUD
COMPRESSOR
HEATER
(OPTIONAL)
COMPRESSOR
LINE
SUPPRESSOR
BLOWER
COMPRESSOR HEATER (OPTIONAL)
THERMOSTAT
NOTE: For voltage, hertz, and options not shown in this manual, refer to the wiring diagram attached to the unit.
START CAPACITOR
START RELAY
COMPRESSOR AND
OVERLOAD
ELECTRICAL SCHEMATIC
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Wire Diagram, Level II and III, 2000 BTU
MODEL
DATE CODE
CONTROLLER
FIELD WIRED BY
CUSTOMER
ALARM OUTPUT NORMALLY
CLOSED
ALARM INPUT NORMALLY CLOSED
BLOWER
WIRING DIAGRAM
FILTER
EMI
POWER
ALARM
IN
TEMPERATURE SENSOR
AMBIENT AIR INLET
ALARM
OUT
TEMPERATURE SENSOR
ENCLOSURE
HEAT HEATCOOL
COMPRESSOR
RELAY
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© 2011 Pentair Technical Products
TRANSFORMER
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COOLING
RELAY
LINE
EMI FILTER
ENCLOSURE
TEMPERATURE SENSOR #1
CONTROLLER
ALARM OUTPUT NORMALLY CLOSED
ALARM INPUT NORMALLY CLOSED
ELECTRICAL SCHEMATIC
CONTROL
TRANSFORMER
TEMPERATURE SENSOR #2
AMBIENT AIR INLET
OVERLOAD
BLOWER
COMPRESSOR
RELAY
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Wire Diagram, Level II and III, 4000 BTU
FIELD WIRED BY
CUSTOMER
ALARM OUTPUT NORMALLY
CLOSED
ALARM INPUT NORMALLY CLOSED
BLOWER
FILTER
EMI
DATE CODE
POWER
MODEL
ALARM
IN
CONTROLLER
TEMPERATURE SENSOR
AMBIENT AIR INLET
ENCLOSURE
ALARM
OUT
HEAT
TEMPERATURE SENSOR
COOL
COMPRESSOR
WIRING DIAGRAM
TRANSFORMER
NOTE: For voltage, hertz, and options not shown in this manual, refer to the wiring diagram attached to the unit.
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© 2011 Pentair Technical Products
RELAY
CAPACITOR
START
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COOLING
RELAY
ENCLOSURE
TEMPERATURE SENSOR #1
LINE
EMI FILTER (OPTIONAL)
CONTROLLER
ALARM OUTPUT NORMALLY CLOSED
ALARM INPUT NORMALLY CLOSED
CONTROL
TRANSFORMER
TEMPERATURE SENSOR #2
AMBIENT AIR INLET
(LEVEL III ONLY)
BLOWER
START CAPACITOR AND
RELAY
OVERLOAD
ELECTRICAL SCHEMATIC
COMPRESSOR
© 2011 Pentair Technical Products89055732 - 13 -
TEMPERATURE CONTROL
The electromechanical thermostat is factory preset to 75 F/23 C. To change the temperature setting, refer to SYSTEM CONTROLS on page 4.
PRINCIPLES OF OPERATION
If electrical power to the air conditioner is interrupted and reapplied immediately (within 3 to 5 seconds), the compressor may not restart due to the high back pressure of the compressor. It takes a minimum of one (1) minute after shut-down for the compressor suction and discharge pressures to equalize in order for the air conditioner to restart.
Operating the air conditioner below the minimum ambient temperature or above the maximum ambient temperatures indicated on the nameplate voids all warranties.
It is recommended that the warranty section of this manual be read in order to familiarize yourself with parameters of restricted operation.
The moisture that the enclosure air can contain is limited. If moisture ows from the drain tube continuously this can only mean that ambient air is entering the enclosure. Be aware that frequent opening of the enclosure’s door admits humid air which the air conditioner must then dehumidify.
MAINTENANCE
Compressor
The compressor requires no maintenance. It is hermetically sealed, properly lubricated at the factory and should provide years of satisfactory operating service.
Should the refrigerant charge be lost, recharging ports (access ttings) on the suction and discharge sides of the compressor are provided for recharging and/or checking suction and discharge pressures.
Under no circumstances should the access tting covers be loosened, removed or tampered with.
Breaking of seals on compressor access ttings during warranty period will void warranty on hermetic system.
Recharging ports are provided for the ease and convenience of reputable refrigeration repair service personnel for recharging the air conditioner.
Inlet Air Filter
Proper maintenance of the inlet air lter, located behind the front cover, will assure normal operation of the air conditioner. If lter maintenance is delayed or ignored, the maximum ambient temperatures under which the unit is designed to operate will be decreased.
If the compressor’s operating temperature increases above designed conditions due to a dirty or clogged lter (or plugged condenser coil), the air conditioner’s compressor will stop operating due to actuation of the thermal overload cut-out switch located on the compressor housing. As soon as the compressor temperature has dropped to within the switch’s cut-in setting, the compressor will restart automatically. However the above condition will continue to take place until the lter or coil has been cleaned. It is recommended that power to the air conditioner be interrupted intentionally when abnormally high compressor operating temperature causes automatic shut-down of the unit.
The above described shut-down is symptomatic of a clogged or dirty lter, thus causing a reduction in cooling air ow across the surface of the compressor and condenser coil.
Do not run the air conditioner for extended periods of time with the lter removed. Particles of dust, lint, etc., can plug the ns of the condenser coil which will give the same reaction as a plugged lter. The condenser coil is not visible through the lter opening, so protect it with a lter.
Continued operation under the above conditions can and will damage and shorten compressor life. The air conditioner is available with an easily removable inlet lter to facilitate necessary cleaning. There should be no reason to neglect this necessary maintenance.
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© 2011 Pentair Technical Products
89055732
How To Remove, Clean or Install a New Inlet Air Filter
RP aluminum washable air lters are designed to provide excellent ltering eciency with a high dust holding capacity and a minimum amount of resistance to air ow. Since they are constructed entirely of aluminum, they are lightweight and easy to service. Optimum lter performance is maintained by recoating the lters after washing with RP Super Filter Coat adhesive. To achieve maximum performance from your air handling equipment, air lters should be cleaned on a regular basis.
The inlet air lter is located behind the right side panel. To access the lter, pull from slot on top cover. The lter may now be cleaned or a new lter installed.
Cleaning Instructions:
1. Flush the lter with warm water from the exhaust side to the intake side. DO NOT USE CAUSTICS.
2. After ushing, allow lter to drain. Placing it with a corner down will assure complete drainage.
3. Recoat the lters with RP Super Filter Coat adhesive. When spraying lter do so from both sides for maximum concentration of adhesive.
Condenser and Evaporator Air Movers
Blower motor requires no maintenance. All bearings, shafts, etc. are lubricated for the life of the motor during manufacturing.
If one of the condenser impeller motors (ambient impellers) should fail, it is not necessary to remove the air conditioner from the cabinet or enclosure to replace the blower. The condenser blower is mounted on its own bulkhead and is easily accessible by removing the front cover.
CAUTION
Operation of the air conditioner in areas containing airborne caustics or chemicals can rapidly deteriorate lters, condenser coils, blowers and motors, etc. Contact Pentair Technical Products for special recommendations.
Refrigerant Loss
Each air conditioner is thoroughly tested prior to leaving the factory to insure against refrigeration leaks. Shipping damage or microscopic leaks not found with sensitive electronic refrigerant leak detection equipment during manufacture may require repair or recharging of the system. This work should only be performed by qualied professionals, generally available through a local, reputable air conditioning repair or service company.
Refer to the data on the nameplate which species the type of refrigerant and the charge size in ounces.
Before recharging, make sure there are no leaks and that the system has been properly evacuated into a deep vacuum.
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TROUBLE SHOOTING
Basic Air Conditioning Trouble Shooting Check List
1. Check manufacturer’s nameplate located on the unit for correct power supply.
2. Turn on power to the unit. The evaporator (Enclosure or “COLD” air) blower should come on. Is there airow?
YES, proceed to step 3.
NO, possible problem:
Open motor winding
Stuck blower motor
Obstructed wheels/blades
Repair or Replace
defective part
3. Check thermostat setting and adjust thermostat to the lowest setting. This should turn on the condenser blower and compressor. Did condenser blower and compressor come on when the thermostat was turned on?
YES, proceed to step 4.
NO, possible problem:
Defective thermostat Replace part
4. Are both blowers and the compressor running? If not, the unit will not cool properly.
5. Check condenser (Ambient or “HOT” air) blower for airow. Is there airow?
YES, proceed to step 6.
NO, possible problem:
Defective thermostat
Open motor winding
Stuck blower motor
Obstructed wheels/blades
Repair or Replace
defective part
6. Carefully check the compressor for operation - motor should cause slight vibration, and the outer case of the compressor should be warm. Is the compressor showing signs of this?
YES, wait 5 minutes, then proceed to step 7.
NO, possible problem:
Defective thermostat
Defective capacitor
Defective overload
Defective relay
7. Make sure the coils are clean. Then check evaporator “air in” and “air out” temperatures. If the temperatures are the same:
Possible loss of refrigerant
Possible bad valves in the compressor
8. To check for a bad thermostat, turn power o to the unit. Remove control box cover and place both thermostat wires onto one terminal (replace control box cover for safety). This will bypass the switch in the thermostat. Turn on the power. If both blowers and the compressor come on, the thermostat needs to be replaced.
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© 2011 Pentair Technical Products
Repair or Replace
defective part
Repair or Replace
defective part
89055732
Symptoms and Possible Causes:
SYMPTOM POSSIBLE CAUSE
Unit won’t cool
Compressor tries to start but won’t run
Blower not running
Compressor not running
Compressor runs, but has bad valves
Loss of refrigerant
Low line voltage at start. Should be +/-10% rated voltage.
Compressor motor stuck
Bad relay
Bad overload switch
Bad run/start capacitor
Unit blows breakers
Getting water in enclosure
Undersized breaker/fuse or not time delayed
Short in system
Drain plugged
Drain tube kinked
Enclosure not sealed (allowing humidity in)
© 2011 Pentair Technical Products89055732 - 17 -
WARRANTY
Pentair Technical Products warrants that the Goods manufactured by Pentair Technical Products will be free from defects in material and workmanship for a period of one (1) year from the date of shipment by Pentair Technical Products, subject to the following conditions and exclusions:
A. Conditions. All Goods must be installed and operated according to the following specications:
1. Maximum voltage variation no greater than plus or minus 10% of nameplate nominal rating;
2. Maximum frequency variation no greater than plus or minus 3 Hz. of nameplate nominal rating;
3. Must not exceed minimum and maximum stated temperatures on the nameplate;
4. Must not exceed (BTU/Hr) rating, including any heat sink as indicated on the nameplate;
5. Refrigerant bearing Goods must not be restarted for a period of one (1) minute after intentional or accidental shut-o;
6. The lters (if applicable) must be cleaned regularly;
7. The Goods and any parts thereof must not be modied, unless prior written authorization is received from Pentair Technical Products; and
8. All Goods must be installed and grounded in accordance with all relevant electrical and safety codes, as well as the National Electric Code and OSHA rules and regulations.
9. All Goods must be installed in a stationery application, free of vibration.
A violation of any one of these conditions shall render the warranty hereunder void and of no eect.
B. Exclusions. This warranty shall be void if product is misapplied in any way or:
1. Buyer specied product is inappropriate for system or environment in which it is operating.
2. Pentair Technical Products product modied in any way without prior written authorization from Pentair Technical Products.
3. Removal or modication of Pentair Technical Products label axed to product without written Pentair Technical Products approval.
Pentair Technical Products must be notied of a claim in writing not later than fourteen (14) days from the date when Buyer has become aware of such occurrence, or where the defect is such that it may cause damage, immediately, such notice containing a description of how the defect manifests itself. Failure to provide such prompt notice to Pentair Technical Products shall result in forfeiture of Buyer’s rights under this warranty.
In the event of a warranty claim, Buyer is to return defective goods to Pentair Technical Products in accordance with Pentair Technical Products Return Policy. Warranty period for repaired goods remains at 1 year from shipment of original goods. Pentair Technical Products sole obligation to Buyer under this warranty will be, at Pentair Technical Products option:
A. Repair or replace Pentair Technical Products products or parts found to be defective in material or
workmanship.
B. Issue credit for the purchase price paid by Buyer relating to such defective Goods or part.
THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE GOODS AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
RETURN AND REPAIR POLICY
Pentair Technical Products products that: (i) are made to order, (ii) have been modied by Buyer, (ii) have special nishes, or (iv) are determined by Pentair Technical Products to constitute “custom” products that cannot be returned to stock or resold to other Buyers, will not be accepted for return by Pentair Technical Products.
All returns require a Return Material Authorization number (RMA #), regardless of reason for return, whether it be for warranty or out of warranty repair. Returns without an RMA # will be refused by our Receiving Department. An RMA # is valid for 60 days.
A. An RMA # will be issued by our Repair Department in Anoka, MN at 866-545-5252. Buyer should have
following information available at time of RMA request:
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© 2011 Pentair Technical Products
89055732
1. Complete Model Number, Serial Number and description of damaged unit being returned.
2. Original Buyer Purchase Order number and date product was received by Buyer.
3. Quantity to be returned and a brief description of failure for each unit, if dierent.
4. Contact information of Buyer that must include: name of company, billing and shipping address, phone, number, fax number, freight carrier and the name and phone number of a Buyer contact who can elaborate on the claimed defect in detail.
5. Buyer must provide a Repair Purchase Order number for both warranty and out of warranty repairs. The PO will not exceed 50% of a new unit. Buyer will be notied of repair charges that exceed approved PO amount.
B. All returns to Pentair Technical Products must be securely packed, using original cartons if possible. All
returns must have the RMA number visible on the outside of the carton. Pentair Technical Products is not responsible for material damaged in transit. Any refrigerant-bearing Goods must be shipped upright for return.
C. Shipping cost for all non-warranty repairs is the responsibility of the sender and must be shipped prepaid.
Shipping costs for all warranty related repairs will be covered by Pentair Technical Products provided the goods are returned using a Pentair Technical Products approved carrier. If after diagnoses the product is determined by Pentair Technical Products not be covered under warranty, Buyer will be responsible for all shipping charges and will be billed accordingly.
D. Non-warranty repairs are subject to a $75 minimum analysis fee. Analysis fee will be waived if Buyer
approves repair work. If approval is not received within 30 days, material will be scrapped and all shipping expenses and corresponding analysis fees will be billed to Buyer.
E. At Buyer’s request, Failure Analysis can be provided by Pentair Technical Products for warrantable goods at
no charge. Failure analysis for non-warranty repairs are subject to a $100 per hour Engineering charge plus any other incurred testing costs.
F. All returned merchandise must be sent to the following address: Pentair Technical Products, 2100 Homan
Way, Anoka, MN 55303-1745.
G. Credit for accepted returns shall be at the original selling price or the current selling price, whichever is
lower, less the restocking charge indicated as follows:
1. Within 60 days of invoice date - 20% of applicable selling price.
2. Within 61-120 days of invoice date - 30% of applicable selling price.
3. Within 121-180 days of invoice date - 40% of applicable selling price.
4. Beyond 180 days - subject to individual review by Pentair Technical Products.
If product being returned for credit requires repair or modication, the cost of any labor or material necessary to bring product into saleable condition will be deducted from credit. Buyer may not take credit against returns without prior written Pentair Technical Products approval.
LIMITATION OF LIABILITY
PENTAIR TECHNICAL PRODUCTS WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS OR LABOR COSTS, ARISING FROM THE SALE, USE OR INSTALLATION OF THE GOODS, FROM THE GOODS BEING INCORPORATED INTO OR BECOMING A COMPONENT OF ANOTHER PRODUCT, FROM ANY BREACH OF THIS AGREEMENT OR FROM ANY OTHER CAUSE WHATSOEVER, WHETHER BASED ON WARRANTY (EXPRESSED OR IMPLIED) OR OTHERWISE BASED ON CONTRACT, OR ON TORT OR OTHER THEORY OF LIABILITY, AND REGARDLESS OF ANY ADVICE OR REPRESENTATIONS THAT MAY HAVE BEEN RENDERED BY PENTAIR TECHNICAL PRODUCTS CONCERNING THE SALE, USE OR INSTALLATION OF THE GOODS
© 2011 Pentair Technical Products89055732 - 19 -
Protecting Electronics.
Exceeding Expectations.™
Rev. D
© 2011 Pentair Technical Products
P/N 10-1008-121
89055732
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