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EXTender 6000 Quick Installation Guide2
Table of Contents
Table of Contents.......................................................................................................................................3
Purpose of this Document ........................................................................................................................5
Set Up Wizard...........................................................................................................................................31
Standard Console User Interface vs. the Setup Wizard.....................................................................31
How to access the Setup Wizard through the MI ...............................................................................31
Placing a Call............................................................................................................................................32
Using the digital telephones connected to the PBX............................................................................32
Fax Support on the Second B (Ch 2) Channel......................................................................................42
Using an MCA Adapter with a Meridian Telephone...............................................................................42
HTML Interface .........................................................................................................................................43
This document provides the step-by-step process for the complete installation, basic configuration, and
troubleshooting of the EXTender 6000 for Branch Offices.
Naming Convention
The EXTender 6000 is also referred to as the EXTender or the Remote Unit within this document.
Safety Considerations
IMPORTANT SAFETY INSTRUCTIONS
• Do not install this product near water.
Example
• Do not overload wall outlets, as this can result in the risk of fire or electrical shock.
• Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power
cord. Do not place this product where anyone can step on the cord.
• Do not operate the system if chemical gas leakage is suspected in the area. Use a telephone located
in another, safe area to report the trouble.
: In a wet basement location.
Support Telephone Numbers
For Customer Support please contact MCK technical assistance at 1-888 454-5828 between 8:30am 8:00pm (EST). If you are outside North America please dial 1-617-454-6192.
NOTE: RemoteConneX is not available in Europe.
EXTender 6000 Quick Installation Guide5
Specifications
Regulatory Approvals
FCC Parts 15 & 68, Subpart B, Class B
NRTL/C CSA Standard C22.2 No.0-M91, 225-M90
CE Mark EN50081-1, EN50082-1, EN60950
Industry Canada CS-03
UL Standard 950
System Architecture
CPU Motorola 68 MH360, 33MHz
DSP 5 Analog Devices 2187, 52 MIPS
Memory
DRAM 4MB
Flash Memory 4MB
Boot ROM 512KB
WAN Ports
Protocol Synchronous-serial; Asynchronous-serial
Interface RS-232, V.35, or RS-530
Encapsulation High-level Data Link Control (HDLC)
Interfaces
Ethernet Single 10Base-T, RJ-45
Serial/WAN EIA/TIA-232, EIA/TIA-530, EIA/TIA-V35
Management Serial RS-232, DB9
PBX/KSU Up to 12 digital line interfaces over a 25 pair RJ-21 cable
Voice
Voice compression G.729a, G.711, G.726 (ADPCM 32 and ADPCM 24
Protocols and Services
LAN RVP over Internet Protocol (IP)
WAN Remote Voice Protocol (RVP™) (proprietary) over HDLC
Electrical
Line Voltage 100-240 VAC
Frequency 50-60 Hz
Max Power
0.8 Amps
Consumption
Power Input Filter IEC (with 2A fuse)
Environment
Temperature
32° - 130° F (0° - 55° C)
Relative Humidity 5 to 95%
Dimensions
17 in x 8 in 1 3/4 in (432 mm x 203 mm x 44 mm)
Weight
6 lbs 7 oz (3 kg)
EXTender 6000 Quick Installation Guide6
Prerequisites for Installation
You must meet the following requirements before installing the EXTender 6000:
Network Requirements
• You must install and configure appropriate network terminating devices at both the corporate facility
and the branch office. Both network-terminating devices must be fully functional and both must
support an RS-232, V.35, or RS-530 synchronous, asynchronous or Voice over IP (VOIP) interface.
• If you use an asynchronous connection, you must install the appropriate ISDN Terminal Adapters
(TAs), from the list below. The TAs must be operational at both the corporate facility and the Branch
Office. This list is complete as of the release date of this document. Refer to the MCK’s Web site:
http://www.mck.com/
connection please see page 19 for more information.
Table 1: ISDN TAs
for the most recent list of recommended ISDN TAs. If using a synchronous
Manufacturer
3Com 3Com U.S. Robotics
Adtran ISU 2X64
Motorola Bitsurfr Pro (rev 1M)
-- <MANUAL_SETUP_1>
* Connect IQ 400 Series
* Multitech IWAY Hopper (Async only)
* European Use
Note: For the Async-RS 232 Dial feature to work properly for these devices, you must set up each device
to accept incoming “AT Commands”. Consult the documentation provided with each device for
proper instructions.
Provide proper wiring with adequate punchdown blocks to connect the Remote Unit to the telephones.
Follow the details in Pin Out Assignments on page 14, and provide an RJ-21 female conne ctor.
Model
ISU 128
Express NTU
Express 3000
Bitsurfr Pro EZ
Bitsurfr Pro for Europe
<MANUAL_SETUP_2>
EXTender 6000 Quick Installation Guide7
ISDN Requirements (for asynchronous connections)
Before you install your units, order an ISDN BRI line at both the local site and the remote branch office.
This ISDN line should be capable of the following:
• The ability to make two “data” calls, one on each B Channel of the ISDN line.
• If long distance, both “data” calls must be set up as “data”.
Note: Confirm this with your long distance provider when you order your ISDN Line. A call is defined
as “voice” or “data” in the setup message.
Information for the System Administrator
When your ISDN BRI line is installed, you receive two Service Profile Identifiers (SPIDs) and two
Directory Numbers (DNs). Provide these numbers to the System Administrator. Record the SPID and DN
information and keep it in a safe place for reference when installing the ISDN TAs. If you do not have the
SPIDs or DNs, you cannot program the ISDN TAs.
EXTender 6000 Quick Installation Guide8
Compatible Telephones
Alcatel Avaya Ericsson
Reflexes 4023
Reflexes 4034
Reflexes 4035
6402+ *
6408+
6416D+
6424D+
8403
8410D
8410DR
8434DX
CallMaster III
CallMaster IV
CallMaster V
CallMaster VI
Gray Market
9031DCP
* This digital display telephone is NOT
recommended for administrative purposes.
Panasonic DBS Digital Telephones
VB-41200 DSLT Digital Single Line Telephone
VB-44210 16 key standard phone
VB-44220 22 key standard phone
VB-44223 22 key small-display speakerphone
VB-44224 22 key small-display speakerphone (voice
The EXTender will support many of the
ADIX digital telephones. It is
recommended that each telephone
connected to the EXTender have a
display. The use of display telephones
provides important status information
regarding the connection to the
PBXgateway.
Note: A minimum of one display
telephone is required on each EXTender.
IX-8KTD and IX-8KTS
IX-12KTD-2 and IX-12KTS-2
IX-24KTD and IX-24KTS
IX-MKT
IX-VTA