MCK EXTender 6000 Installation Manual

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EXTender
6000
Quick Installation Guide
G-6000-RXM Rev AI May 20, 2005
Copyright © Copyright 2005 Citel Technologies All rights reserved.
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Trademarks © 2004 Citel Technologies All rights reserved.
MCK, the MCK logo, PBXgateway I, PBXgateway II, MCK EXTender 1000, MCK EXTender 3000, MCK EXTender 4000, MCK EXTender 6000 and MCK EXTender 7000 are trademarks or registere d trademarks of Citel Technologies or its wholly-owned subsidiaries in the United States and other jurisdictions. All other trademarks, registered trademarks and service marks are the property of their respective owners.
EXTender 6000 Quick Installation Guide 2
Table of Contents
Table of Contents.......................................................................................................................................3
Purpose of this Document ........................................................................................................................5
Naming Convention..................................................................................................................................5
Safety Considerations ..............................................................................................................................5
Support Telephone Numbers...................................................................................................................5
Specifications.............................................................................................................................................6
Regulatory Approvals............................................................................................................................6
System Architecture..............................................................................................................................6
WAN Ports............................................................................................................................................6
Interfaces..............................................................................................................................................6
Voice.....................................................................................................................................................6
Protocols and Services.........................................................................................................................6
Electrical ...............................................................................................................................................6
Environment..........................................................................................................................................6
Dimensions...........................................................................................................................................6
Weight...................................................................................................................................................6
Prerequisites for Installation.....................................................................................................................7
Network Requirements.............................................................................................................................7
ISDN Requirements (for asynchronous connections)..............................................................................8
Information for the System Administrator.................................................................................................8
Compatible Telephones.............................................................................................................................9
Parts provided with the EXTender .........................................................................................................11
Parts not provided with the EXTender....................................................................................................11
Installation Considerations .....................................................................................................................11
Typical Installation...................................................................................................................................12
Mounting the EXTender 6000 ................................................................................................................12
Connections to the EXTender 6000.......................................................................................................13
Telephony Wiring (RJ-21) ......................................................................................................................14
VT-100 Setup ............................................................................................................................................15
Power-Up................................................................................................................................................16
LED States:.........................................................................................................................................16
Basic Configuration.................................................................................................................................17
Installation Environment....................................................................................................... ..................18
Synchronous-Serial (RVP_Direct)..........................................................................................................19
Prerequisites for Configuration ...........................................................................................................19
Connect Parameters...............................................................................................................................20
Procedure ...........................................................................................................................................20
WAN Port Set up....................................................................................................................................21
Settings...............................................................................................................................................21
Procedure ...........................................................................................................................................21
Setting the Sync Rate.............................................................................................................................22
Procedure ...........................................................................................................................................22
Setting the Mode (signaling protocol).................................................................................................23
Asynchronous-Serial (RVP_Direct)........................................................................................................24
Prerequisites for Configuration ...........................................................................................................24
Primary Dial Numbers.........................................................................................................................25
Procedure ...........................................................................................................................................25
WAN Mode..........................................................................................................................................26
Procedure ...........................................................................................................................................26
Setting the Async Parameters............................................................................................................26
Procedure ...........................................................................................................................................26
IP Network (RVP_IP) ................................................................................................................................28
Prerequisites for Configuration ...........................................................................................................28
TCP/UDP Requirements.....................................................................................................................28
Basic Configuration.............................................................................................................................28
RVP_Over_IP Connect Parameters.......................................................................................................29
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Procedure ...........................................................................................................................................29
IP Parameters.....................................................................................................................................30
Procedure ...........................................................................................................................................30
Set Up Wizard...........................................................................................................................................31
Standard Console User Interface vs. the Setup Wizard.....................................................................31
How to access the Setup Wizard through the MI ...............................................................................31
Placing a Call............................................................................................................................................32
Using the digital telephones connected to the PBX............................................................................32
Procedure ...........................................................................................................................................32
Using the analog line connected to the EXTender.............................................................................32
Procedure ...........................................................................................................................................32
Lifeline or 911 Phone Notice ..................................................................................................................33
Remote Telephone Messages ...............................................................................................................34
Optional Configuration............................................................................................................................35
2 to 1 Configuration (RVP_Direct)..........................................................................................................36
Procedure ...........................................................................................................................................36
Setting up the Analog Port......................................................................................................................38
Procedure ...........................................................................................................................................38
Setting the Make Set Busy Key (Meridian Only)..................................................................................39
Procedure ...........................................................................................................................................39
Setting up Call-Suspend.........................................................................................................................39
Procedure ...........................................................................................................................................40
Fax Support on the Second B (Ch 2) Channel......................................................................................42
Using an MCA Adapter with a Meridian Telephone...............................................................................42
HTML Interface .........................................................................................................................................43
Procedure ...........................................................................................................................................43
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Purpose of this Document
This document provides the step-by-step process for the complete installation, basic configuration, and troubleshooting of the EXTender 6000 for Branch Offices.
Naming Convention
The EXTender 6000 is also referred to as the EXTender or the Remote Unit within this document.
Safety Considerations
IMPORTANT SAFETY INSTRUCTIONS
Do not install this product near water. Example
Do not overload wall outlets, as this can result in the risk of fire or electrical shock.
Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power
cord. Do not place this product where anyone can step on the cord.
Do not operate the system if chemical gas leakage is suspected in the area. Use a telephone located in another, safe area to report the trouble.
: In a wet basement location.
Support Telephone Numbers
For Customer Support please contact MCK technical assistance at 1-888 454-5828 between 8:30am ­8:00pm (EST). If you are outside North America please dial 1-617-454-6192.
NOTE: RemoteConneX is not available in Europe.
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Specifications
Regulatory Approvals
FCC Parts 15 & 68, Subpart B, Class B NRTL/C CSA Standard C22.2 No.0-M91, 225-M90 CE Mark EN50081-1, EN50082-1, EN60950 Industry Canada CS-03 UL Standard 950
System Architecture
CPU Motorola 68 MH360, 33MHz DSP 5 Analog Devices 2187, 52 MIPS Memory DRAM 4MB Flash Memory 4MB Boot ROM 512KB
WAN Ports
Protocol Synchronous-serial; Asynchronous-serial Interface RS-232, V.35, or RS-530 Encapsulation High-level Data Link Control (HDLC)
Interfaces
Ethernet Single 10Base-T, RJ-45 Serial/WAN EIA/TIA-232, EIA/TIA-530, EIA/TIA-V35 Management Serial RS-232, DB9 PBX/KSU Up to 12 digital line interfaces over a 25 pair RJ-21 cable
Voice
Voice compression G.729a, G.711, G.726 (ADPCM 32 and ADPCM 24
Protocols and Services
LAN RVP over Internet Protocol (IP) WAN Remote Voice Protocol (RVP™) (proprietary) over HDLC
Electrical
Line Voltage 100-240 VAC Frequency 50-60 Hz Max Power
0.8 Amps Consumption Power Input Filter IEC (with 2A fuse)
Environment
Temperature
3- 13F (- 5C)
Relative Humidity 5 to 95%
Dimensions
17 in x 8 in 1 3/4 in (432 mm x 203 mm x 44 mm)
Weight
6 lbs 7 oz (3 kg)
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Prerequisites for Installation
You must meet the following requirements before installing the EXTender 6000:
Network Requirements
You must install and configure appropriate network terminating devices at both the corporate facility
and the branch office. Both network-terminating devices must be fully functional and both must support an RS-232, V.35, or RS-530 synchronous, asynchronous or Voice over IP (VOIP) interface.
If you use an asynchronous connection, you must install the appropriate ISDN Terminal Adapters
(TAs), from the list below. The TAs must be operational at both the corporate facility and the Branch Office. This list is complete as of the release date of this document. Refer to the MCK’s Web site:
http://www.mck.com/
connection please see page 19 for more information.
Table 1: ISDN TAs
for the most recent list of recommended ISDN TAs. If using a synchronous
Manufacturer
3Com 3Com U.S. Robotics Adtran ISU 2X64
Motorola Bitsurfr Pro (rev 1M)
-- <MANUAL_SETUP_1> * Connect IQ 400 Series
* Multitech IWAY Hopper (Async only)
* European Use Note: For the Async-RS 232 Dial feature to work properly for these devices, you must set up each device
to accept incoming “AT Commands”. Consult the documentation provided with each device for proper instructions.
Provide proper wiring with adequate punchdown blocks to connect the Remote Unit to the telephones. Follow the details in Pin Out Assignments on page 14, and provide an RJ-21 female conne ctor.
Model
ISU 128 Express NTU Express 3000
Bitsurfr Pro EZ Bitsurfr Pro for Europe
<MANUAL_SETUP_2>
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ISDN Requirements (for asynchronous connections)
Before you install your units, order an ISDN BRI line at both the local site and the remote branch office. This ISDN line should be capable of the following:
The ability to make two “data” calls, one on each B Channel of the ISDN line.
If long distance, both “data” calls must be set up as “data”.
Note: Confirm this with your long distance provider when you order your ISDN Line. A call is defined as “voice” or “data” in the setup message.
Information for the System Administrator
When your ISDN BRI line is installed, you receive two Service Profile Identifiers (SPIDs) and two Directory Numbers (DNs). Provide these numbers to the System Administrator. Record the SPID and DN information and keep it in a safe place for reference when installing the ISDN TAs. If you do not have the SPIDs or DNs, you cannot program the ISDN TAs.
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Compatible Telephones
Alcatel Avaya Ericsson
Reflexes 4023 Reflexes 4034 Reflexes 4035
6402+ * 6408+ 6416D+ 6424D+ 8403 8410D 8410DR 8434DX CallMaster III CallMaster IV CallMaster V CallMaster VI Gray Market 9031DCP
* This digital display telephone is NOT recommended for administrative purposes.
Panasonic DBS Digital Telephones
VB-41200 DSLT Digital Single Line Telephone VB-44210 16 key standard phone VB-44220 22 key standard phone VB-44223 22 key small-display speakerphone VB-44224 22 key small-display speakerphone (voice
recognition) VB-44225 22 key large-display speakerphone VB-44230 34 key standard phone
VB-44233 34 key small-display speakerphone
Iwatsu ADIX Digital Telephones Magix Digital
Telephones
The EXTender will support many of the ADIX digital telephones. It is recommended that each telephone connected to the EXTender have a display. The use of display telephones provides important status information regarding the connection to the PBXgateway.
Note: A minimum of one display telephone is required on each EXTender.
IX-8KTD and IX-8KTS IX-12KTD-2 and IX-12KTS-2 IX-24KTD and IX-24KTS IX-MKT IX-VTA
4424LD+ 4424D+ 4412D+ 4406D+ 4400D+ 4400+
Panasonic DBS Supported Add-on Modules
VB-44310 EM24 - 24 Button Expansion Module VB-44320 DSS72 - 72 Button DSS/BLF Module
Nitsuko i-Series Digital Telephones
92550 - Digital Single Line 92753 - 12 Line, 22 Button, with Display 92750 - 12 Line, 22 Button, no Display 92783 - 24 Line, 34 Button, with Display 92760 - 18 Line, 28 Button, no Display 92763 - 18 Line, 28 Button, with Display 92773 - 24 Line, 34 Button, Super Display
Dialog 3200 Dialog 3201 Dialog 3202 Dialog 3203 Dialog 3210 Dialog 3211 Dialog 3212 Dialog 3213 AOM Ericsson headset
EXTender 6000 Quick Installation Guide 9
Nitsuko i-Series Digital Telephones
92550 - Digital Single Line 92753 - 12 Line, 22 Button, with Display 92750 - 12 Line, 22 Button, no Display 92783 - 24 Line, 34 Button, with Display 92760 - 18 Line, 28 Button, no Display 92763 - 18 Line, 28 Button, with Display 92773 - 24 Line, 34 Button, Super Display
Nortel Toshiba
Meridian
M2006 * M2008 * M2216 M2317 M2616 M2616CT M3903 M3904 M3905
Norstar
M7100 * M7208 M7310 M7324 M7410 ATA2 T7208 T7316 T7316E
* This digital display telephone is NOT recommended for administrative purposes
DKT 2004 DKT 2010-SD DKT 2020-SD
EXTender 6000 Quick Installation Guide 10
Parts provided with the EXTender
Table 2: Part Provided with the EXTender
Quantity Description
1 EXTender 6000 1 Power Cord 1 DB-25, RS-530 cable 1 DB-9 RS-232 cable 1 Cat 5 Ethernet Cable
- Mounting Hardware 2 Mounting Brackets 1 Quick Install Guide
Parts not provided with the EXTender
Digital telephones and communication line cords are NOT supplied with this sy stem.
Note: Use two-wire digital telephones only.
Punchdown blocks necessary to interface between the RJ-21 connector and the remote teleph ones.
50 pin cable with male RJ-21 connectors to interface between the punchdown block and the
EXTender. (See Pin Out Assignments on page 14)
Analog telephone line for local use, if you purchased an analog line card.
Note: The analog line card is not available outside North America.
Installation Considerations
The system operates from 100-240 VAC, 50-60 Hz. Do not apply power to the unit until instructed to
in the installation procedures.
Install the power supply and cabling away from high power/high RF noise devices such as computers,
fans, fluorescent ballast, or power supplies.
Use good wiring practices. Do not run wires over fluorescent lights, computers, air conditioners, etc.,
as this can introduce noise to the modems.
The distance from the telephones to the EXTender should NOT exceed 500 feet.
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Typical Installation
The figure below shows a typical installation of the EXTender.
PBXgateway
Punch Block
Corporate Office
PBX
DSU/CSU
EXTender 6000
Public
DSU/CSU
Analog Phone Line
Punch Block
Branch Office
Figure 1: Typical 6000 Installation
Mounting the EXTender 6000
You can mount the EXTender in a standard 19-inch communication rack using the brackets provided or simply place it on a shelf within the rack.
EXTender 6000 Quick Installation Guide 12
Figure 2: Securing the Unit to a Rack
Connections to the EXTender 6000
The following figures show the required EXTender connections, A throu gh C.
Note: Connection “D” is for synchronous or asynchronous-serial only; “E” is for connection to an analog line; and connection “F” is for VOIP.
Figure 3: Front and Back of EXTender 6000 Table 3: EXTender Connections Letter Label Cable Type Description
Console DB-9 Connect to a PC COM port
A
- Power Connect to a 120 VAC outlet
B
Telephony Interface RJ-21 Wire to a punchdown block and then to the
C
WAN1 DB-25, serial.
D
Analog (if purchased)
E
Note: Not available outside of North America.
LAN RJ-45 Ethernet Connects the EXTender to the LAN for
F
straight-through
RJ-11 Connects to an analog line for local dialing.
Note: Set the COM port as follows: Baud rate: 9600, Databits: 8, Parity: none, Stopbits: 1, Software flow control: Xon/Xoff.
PBX. (See Pin Out Assignments on page 14) Connects the EXTender to a synchronous or asynchronous- serial device (CSU/DSU or other network device).
Note: Use an RS-530 type cable or DB-25 to M34 cable should for high-speed links to V.35 equipment.
Note: This port does not provide PBX functionality or features.
use in VOIP applications.
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