Mcafee VIRUSSCAN HOME EDITION 7.0 User Manual

PRODUCT GUIDE
McAfee VirusScan Home Edition
VERSION 7.0
COPYRIGHT © 2002 Networks Associates Technology, Inc. and its Affiliated Companies. All Rights Reserved. No
part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Network Associates, Inc.
ANTIVIRUS ANYWARE AND DESIGN, BOMB SHELTER, CERTIFIED NETWORK EXPERT, CLEAN-UP, CLEANUP WIZARD, CNX, CNX CERTIFICATION CERTIFIED NETWORK EXPERT AND DESIGN, CYBERCOP, CYBERCOP (IN KATAKANA), CYBERMEDIA, CYBERMEDIA UNINSTALLER, DESIGN (STYLIZED N), DISK MINDER, DISTRIBUTED SNIFFER SYSTEM, DISTRIBUTED SNIFFER SYSTEM (IN KATAKANA), DR SOLOMON’S, DR SOLOMON’S LABEL, ENTERPRISE SECURECAST, ENTERPRISE SECURECAST (IN KATAKANA), EZ SETUP, FIRST AID, FORCEFIELD, GMT, GROUPSHIELD, GROUPSHIELD (IN KATAKANA), GUARD DOG, HELPDESK, HOMEGUARD, HUNTER, ISDN TEL/SCOPE, LANGURU, LANGURU (IN KATAKANA), M AND DESIGN, MAGIC SOLUTIONS, MAGIC SOLUTIONS (IN KATAKANA), MAGIC UNIVERSITY, MA GICSPY, MAGICTREE, MCAF EE, MCAFEE (IN KATAKANA), MCAFEE AND DESIGN, MULTIMEDIA CLOAKING, NET TOOLS, NET TOOLS (IN KATAKANA), NETCRYPTO, NETOCTUPUS, NETSCAN, NETSHIELD, NETSTALKER, NETWORK ASSOCIATES, NETXRAY, NOTESGUARD, NUTS & BOLTS, OIL CHANGE, PC MEDIC, PC MEDIC 97, PCNOTARY, PGP, PGP (PRETTY GOOD PRIVACY), PRETTY GOOD PRIVACY, PRIMESUPPORT, RECOVERKEY, RECOVERKEY - INTERNATIONAL, REGISTRY WIZARD, REPORTMAGIC, RINGFENCE, ROUTER P M, SALESMAGIC, SECURECAST , SERVICE LEVEL MANAGER, SERVICEMAGIC, SMARTDESK, SNIFFER, SNIFFER (IN HANGUL), SNIFFMASTER, SNIFFMASTER (IN HANGUL), SNIFFMASTER (IN KATAKANA), SNIFFNET, STALKER, SUPPORTMAGIC, TIS, TMEG, TNV, TVD, TNS, TOTAL NETWORK SECURITY, TOTAL NETWORK VISI BILITY, TOTAL NETWORK VISIBILITY (IN KATAKAN A), TOTAL SERVICE DESK, TOTA L VIRUS DEFENSE, TRUSTED M AIL, UNINSTALLER, VIREX, VIRUS FORUM, VIRUSCAN, VIRU SSCAN, WEBSCAN, WEBSHI ELD, WEBSHIELD (IN KATAKA NA), WEBSNIFFER, WEBSTALK ER, WEBWALL, WHO’S WATCHING YOUR NETWORK, WINGAUGE, YOUR E-BUSINESS DEFENDER, ZAC 2000, ZIP MANAGER are registered
trademarks of Net work As socia tes, Inc. and/or its affi liates i n the US an d/or ot her coun tries . All other registered and unregistered trademarks in this document are the sole property of their respective owners. © 2002 Networks Associates Technology, Inc. All Rights Reserved.
Issued August 2002 / Product Guide v7.0
McAfee Perpetual End User License Agr eement – United States of America
NOTICE TO ALL USERS: CA REFULLY READ THE FOLLOWING LEGAL AGREEMENT ("AGREEMENT"), FOR THE LICENSE OF SPECIFIED SOFTWARE ("SOFTWARE") PRODUCED BY NETWORK ASSOCIATES, INC. ("McAfee"). BY CLICKING THE ACCEPT BUTTON OR INSTALLING THE SOFTWARE, YOU (EITHER AN I NDIVIDUAL OR A SINGLE ENTITY) CONSENT TO BE BOUND BY AND BECOME A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TER MS OF THIS AGREEMENT, CLICK THE BUTTON THAT INDICATES THAT YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT AND DO NOT INSTALL THE SO FTWARE. (IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND.)
1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of
this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying docume ntation (the "Documenta tion"). You may instal l one copy of t he S oftwar e on one co mpute r, w orkst atio n, pe rsona l di gita l ass istan t, pa ger, "sma rt ph one" or ot her electronic device for which the Software was designed (each, a "Client Device"). If the Software is licensed as a suite or bundle with more than one specified Software product, this license applies to all such specified Software produ ct s, subject to any restri ct ions or usage terms specified on the applicable price list or product packaging that apply to any of such Software products individually.
a. Use
b. Server-Mo de U se
c. Volume License Use
. The Software is licensed as a single product; it may not be used on more than one Client Device or by more than one user at a time, except as set for th in th is Section 1. The Software is "in use" on a Client Device when it is l oaded into th e temporary memory (i.e. , random-a ccess memory or RAM) or installed into the permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that Client Device. This license authorizes you to make one copy of th e Software solely for backup or archiv al purposes, p rovided t hat th e copy yo u make co ntains all of the Sof tware' s propri etar y notice s unalt ered and unobstructed.
. You may use the Software on a Client Device as a server ("Se rver") within a multi-user or n et wor ke d en vi ronm ent (" Se rver -Mo de" ) on ly if s uch use is pe rmit te d i n the a p pl icab le price list or product packaging for the Software. A separate license is required for each Client Device or "seat" that may connect to the Server at any time, regardless of whether such licensed Client Devices or seats are concurrently connected to, accessing or using the Sof t w ar e. Use of software or hardware that reduces the numbe r of Client Devic es or seats directly accessing or utilizing th e Software (e.g ., " m ultiplexing" or "pooling" software or hardware) d oes not reduce the number of licenses required (i.e., the required number of licenses would equal the number of distinct inputs to the multiple xing or pooling software or hardware " front end "). If the number of Client Devices or seats that can conn ect to th e Soft war e can exce ed th e numbe r of li censes you ha ve obt aine d, the n you mus t have a reasonable mechanism in place to ensure that your use of the Software does not exceed the use limits specified for the licenses you have obtained. This l icen se au th or iz es you t o make o r d ownlo ad one copy of the Documentation for each Client Device or seat that is licensed, provided that each such copy contains all of th e D ocumentation's proprietary notices una lter ed and unobstructed.
. If the Software is licens ed with volume license terms s pecified in the applic able product invoicing or product packaging for the Software, you may make, use and install as many additional copies of the Software on the number of Client Devices as the volume license te rms specify. You must have a reasona ble mechanism in place to ensure that the number of Client Devices on which the Software has be en installed does no t ex ceed the number of licenses you have obtain ed. This license authorizes you to make or download one copy of the Documentation for each additional copy authorized by the volume license, provided that each su ch copy contains all o f t he D ocumentation' s proprietary noti ce s unaltered and unobst ructed.
Product Guide iii
2. Term. This Agreement is effective for an unlimited duration unless and until earlier terminated as set forth
herein. This Agreement will terminate automatically if you fail to comply with any of the limitations or other requirements described herein. Upon any termination or expiration of this Agreement, you must cease use of the Software and destroy all copies of t he Software and th e D ocumentation.
3. Updates. For the time period specified in the applicabl e pr oduct invoicing or pr oduct packaging fo r t he
Software, you are entitled to download revisions or updates to the Softwa re when and as McAfee pub lishes them via its electronic bulletin board system, website or through other online services. For a period of ninety (90) days from the date of the of origin al purchase of the Softwa re, you are entitled to download one (1) revi sion or upgrade to the Software w hen and as McAfee publishes it via its elec tr onic bulletin board system, website o r t hr ough other online ser vi ces. After the specified time period, you have no further rights to receive any revisions or upgrades without purchase of a new license to the Software.
4. Ownership Right s. The Software is protected by United States copyright laws and international treaty
provisions. McAfee and its supplier s own and reta in all ri ght, title and inte rest in and to the Software , includi ng all copyrights , pat ents, trade secret ri ghts, trademark s an d other intellectu al property rights the re in. Your possession, installatio n, or use of the Sof tware does n ot trans fer to you a ny title to the in tellectual p roperty in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement. All copies of the Software and Documentation made hereunder must contain the same proprietary notices that appear on and in the Software and Docum entation.
5. Restrictions. You may not sell, lease , license, rent, loan or otherwise tra nsfer, with or wit hout considerat ion, the
Software. McA f ee updates its Software frequently and performance data for it s Software change. Before conducting be nchmark tests regarding this Softw are, contact Mc A f ee to verify that You possess the correct Software for the tes t a nd the then current ve rs io n and edition of the S of twar e. You agree not to p er mit any third party (other than third parties unde r c ontract with You whi ch contains nondiscl osure obligations no l ess restrictive than those set forth herein) to use the Licensed Program in any form and shall use all reasonable efforts to ensure that no improper or unauthorized use of the Licensed Program is made. You may not permit third parties to benefit from the use or functionality of the Software via a timesharing, service bureau or other arrangement, except to the extent such use is specified in the applicable list price or product packaging for the Software. You m ay not transfer any of th e rights granted to yo u under this Agreem ent. You may not re verse engineer, decompile, or disassem ble the Software, except to the extent the foregoing restrict io n is expressly prohibited by ap plicabl e law. You ma y not m odify, or cre ate de rivat ive wor ks bas ed upon , the Softwa re in w hole or in part. You may not copy the Software or Documentation except as expressly permitted in Section 1 above. You may not remove any proprietary notices or labels on the Software. All rights not expressl y s et forth hereunder are re se rved by McAfee.
6. Warranty and Disclaimer.
a. Limited Warranty
. McAfee warrants that for sixty (60) days from the date of original purchase the media (e.g., diskettes) on which the Software is contained will be free fro m defects in materials and workmanship.
b. Customer Remedies
. McAfee's and its suppliers' entire liability and your exclusive remedy for any breach of the fo regoing warran ty shall be, at McAfee's option, eith er (i ) return of the purc hase price paid for the license, if any, or (ii) replacement of the defective media in which the Software is contained. You m ust return the defective media to McAfee a t yo ur expense with a copy of your receipt. This limited warranty is void if the defect has resulted from accident, abuse, or misappl ication. Any replacement media will be warranted for the remainder of the original warranty period. Outside the United States, this remedy is not available to the extent McAfee is subject to restrictions under United States export control laws and regulations.
iv McAfee VirusScan Home Edition
c. Warranty Disclaimer. Except for the limited warranty set forth herein, THE SOFTWARE IS
PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MCAFEE DISCLAIMS ALL WARRANTIES, EI THER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION. YOU ASSUME RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, MCAFEE MAKES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law.
7. Limitation of Liability. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER
IN TORT, CONTRACT, OR OTHERWISE, SHALL MCAFEE OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES. IN NO EVENT WILL MCAFEE BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LIST PRICE MCAFEE CHAR GES FOR A LICENSE TO THE SOFTWARE, EVEN IF MCAFEE SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT THAT APPLICABLE LAW PROHI BITS SUCH LIMITATION. FURTHERMORE, SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. The foregoing provisions shall be enforceable to the maximum extent permitted by applica ble law.
8. United States Government. Th e Software and accompanying Documentation are deemed to be "commercial
computer software" and "commercial computer software documentation," respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, modification, reproduction, release, performance, di splay or disclosure of the Software an d accompanying Documentation by th e U n i t ed States Government shall be govern ed solely b y the ter ms of this Agreement and shall b e prohibite d except t o the ex tent expressly permitted by the terms of this Agreement.
9. Export Controls. You are advised that the Software is subject to the U.S. Export Administration Regulations.
You shall not exp ort, import or transfer Software cont rary to U.S. or other applicable laws, w hether directly or indirectly, and will not cause, app ro ve or otherwise facilitate others such as agen ts o r any th ird parties in doing so. You represen t and agrees that neit her the United States Bureau of Export Administration nor any other federal agency has suspended, revoked or denied your export privileges. You agree not to use or transfer the Software for end use relating to an y nuclear, chemical or biological weapons, or missile technology unle ss authorized by the U.S. Government by regulation or specific license. Additionally, you acknowledge that the Software is sub j ect to export control re gulations in the Eu r opean Union and you h ereby declare and ag ree that the Software will not be used for any other purpose than civil (non-military) purposes. The parties agree to cooperate w ith eac h ot he r with re spec t to any app lic at io n f or a ny req ui re d li cen ses an d ap pr ova ls, ho wev er, yo u acknowledge it is your ultimate responsibility to comply with any and all export and import laws and that McAfee has no further responsibility after the initial sale to you within the original country of sale.
Product Guide v
10. High Risk Activities. The Software is not fault-tolera nt and is not designed or i nt ended for use in hazardous
environments requiring fai l-safe performa nce, including wit hout limitation, in the operation of nuclear facili ties, aircraft navigation or communication systems, air traffic control, weapons systems, direct life-support machines, or any other application in which the failure of the Software could lead directly to death, personal injury, or severe physical or p ro perty damage (collectively, "High Risk A ct iv i ties"). McAfee expre ss l y di sclaims any express or implied warranty of fitness for High Risk Activities.
11. Miscellaneous. This Agreement is governed by the laws of the United States and the State of California,
without reference to conflict of laws principles. The application of the United Nations Convention of Contracts for the International Sal e of Goods is ex press ly excl uded. This Agreement s ets f orth all r ights fo r th e user of the Software and is the entire agre ement bet ween the par ties. McAfee res erves th e right to peri odical ly audit you to ensure that you are not using any Software in violation of this Agreement. During your standard business hours and upon prior written notice, McAfee may visit you and you will make available to McAfee or its representa tives any rec ords per tai ning t o the Soft war e to McAfee . The co st of an y requ este d audit will be solely borne by McAfee, unless such audit discloses an underpayment or amount due to McAfee in excess of five percent (5%) of the initial lice ns e fe e for th e Sof twar e o r you are using the Software in an unauthorized mano r, in which case you shall pay the cost of the audit. This Agreement supersedes any other communications with respect to the Software and Docume ntation. This Agreement may not be modified e xcept by a written ad dendum issued by a duly authorized representative of McAfee. No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by McAfee or a duly authorized representative of McAfee. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The parties confirm that it is their wish that this Agreement has been written in the English language only.
12. MCAFEE CUSTOMER CONTACT. If you hav e any questions conc er ni ng these terms an d conditions, or if
you would like to contact McAfee for any other reason, please call (408) 988-3832, fax (408) 970-9727, or write: Network Asso ci at es, Inc., McAfee Soft w are Division, 3965 Fr eedom Circle, Santa C l ara, California 95054. http://www.nai.com.
vi McAfee VirusScan Home Edition
McAfee Perpetual End User License Agr eement – Canada
NOTICE TO ALL USERS: CA REFULLY READ THE FOLLOWING LEGAL AGREEMENT ("AGREEMENT"), FOR THE LICENSE OF SPECIFIED SOFTWARE ("SOFTWARE") BY NETWORK ASSOCIATES INTERNATIONAL B.V. ("McAfee"). BY CLICKING THE ACCEPT BUTTON OR INSTALLING THE SOFTWARE, YOU (EITHER AN I NDIVIDUAL OR A SINGLE ENTITY) CONSENT TO BE BOUND BY AND BECOME A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TER MS OF THIS AGREEMENT, CLICK THE BUTTON THAT INDICATES THAT YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT AND DO NOT INSTALL THE SO FTWARE. (IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND.)
1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of
this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying docume ntation (the "Documenta tion"). You may instal l one copy of t he S oftwar e on one co mpute r, w orkst atio n, pe rsona l di gita l ass istan t, pa ger, "sma rt ph one" or ot her electronic device for which the Software was designed (each, a "Client Device"). If the Software is licensed as a suite or bundle with more than one specified Software product, this license applies to all such specified Software produ ct s, subject to any restri ct ions or usage terms specified on the applicable price list or product packaging that apply to any of such Software products individually which you acknowledge you have received and read.
a. Use
b. Server-Mo de U se
. The Software is licensed as a single product; it may not be used on more than one Client Device or by more than one user at a time, except as set for th in th is Section 1. The Software is "in use" on a Client Device when it is l oaded into th e temporary memory (i.e. , random-a ccess memory or RAM) or installed into the permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that Client Device. This license authorizes you to make one copy of th e Software solely for backup or archiv al purposes, p rovided t hat th e copy yo u make co ntains all of the Sof tware' s propri etar y notice s unalt ered and unobstructed.
. You may use the Software on a Client Device as a server ("Se rver") within a multi-user or n et wor ke d en vi ronm ent (" Se rver -Mo de" ) on ly if s uch use is pe rmit te d i n the a p pl icab le price list or prod uc t p ack ag in g f or t he S of twar e w hic h y ou a ck now le dge y o u hav e r ec eive d and r ea d. A separate licens e is required for each Client Device or "seat" that may conne ct to the Server at any time, regardless of whether such licensed Client Devices or seats are concurrently connected to, accessing or using t he Software. Use of software or hardware th at reduces the number of Client Devices or seats directly accessing or utilizing the Software (e.g., "multiplexing" or "pooling" software or hardware) does not reduce the number of licens es required (i.e., the required number of licenses would equal the number of distinct inputs to the multiplexing or pooling software or hardware "front end"). If the number of Client Devices or seats that can connect to the Software can exceed the number of lice nses yo u have obt ained, then you m ust have a reasona ble mecha nism in pl ace to ensure that your use of the Software does not exceed the use limits specified for the licenses you have obtained. This license authorizes you to make or download one copy of the Documentation for each Client Devi ce or sea t that i s licensed , provi ded that each such c opy cont ains all of the Doc umentati on's proprietary noti ce s unaltered and unobst ructed.
Product Guide vii
c. Volume License Use. If t he Software is license d with volume license t erms specified in the applicable
price list or prod uct packaging for the S o f tware, you may mak e, us e and install as many additional copies of the Software on the number of Client Devices as the volume license authorizes. You must have a reasonable mechanism in place to ensure that the number of Client Devices on which the Software has been installed does not exceed the number of licenses you have obta in ed. This license authorizes you to make or download one copy of the Documentation for each additional copy authorized by th e volume license, pro v i ded that each such copy contains all of the Do cumentation's proprietary notices unaltered and unobstructed.
2. Term. This Agreement is effective for an unlimited duration unless and until earlier terminated as set forth
herein. This Agreement will terminate automatically if you fail to comply with any of the limitations or other requirements described herein. Upon any termination or expiration of this Agreement, you must cease use of the Software and destroy all copies of t he Software and th e D ocumentation.
3. Updates. For the time period specified in the applicable pr ice list or product packagin g for the Software, you are
entitled t o down lo ad re v isi ons o r u pda te s t o the So ft war e when an d as McAf ee pub lis he s t hem vi a i ts el ec tro ni c bulletin board system, websi t e or through other online services. For a period of ninety (90) days from the date of the of original purchase of the Soft w are, you are entitled t o download one (1) r evision or upgrade to th e Software when and as McAfee pub li s hes it via its electronic bulletin board syst em, website or thro ugh other online services. After the specifie d time pe rio d , yo u have no fur th er rights to receive any revisions or upgrades without purchase of a new license to the Software.
4. Ownership Right s. The Software is protected by United States copyright laws and international treaty
provisions. McAfee and its supplier s own and reta in all ri ght, title and inte rest in and to the Software , includi ng all copyrights , pat ents, trade secret ri ghts, trademark s an d other intellectu al property rights the re in. Your possession, installatio n, or use of the Sof tware does n ot trans fer to you a ny title to the in tellectual p roperty in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement. All copies of the Software and Documentation made hereunder must contain the same proprietary notices that appear on and in the Software and Docum entation.
5. Restrictions. You may not sell, lease, li cense, rent, loan or otherwise transfe r, with or withou t consideration, t he
Software. McA f ee updates its Software frequently and performance data for it s Software change. Before conducting be nchmark tests regarding this Softw are, contact Mc A f ee to verify that You possess the correct Software for the test and the then current version and edition of the Software. Benchmark tests of former, outdated or inap pr opriate versions or editions of the Software may yield results that are not reflective of the performance of the current versio n or edition of the Soft ware. You agree not to permit a ny third party (other than third parties under contract with you which contract contains nondisclosure obligations no less restrictive than those set forth he re in) to use the Softwa re in any form and shall use all reasonable efforts to ensure that t he re is no improper or un authorized use of the Software. You may no t permit third partie s t o benefit from the use or functionality of the Software via a timesharing, service bureau or other arrangement, except to the extent such use is specified in the applicable list price or product packaging for the Software. You may not transfer any of the rights grante d to you under this Agreement. You may not reverse engineer, de compile, or disassem ble the Software, exc ept to the extent the foregoing restrict ion is expressly proh ib it ed by applicable law . T he i nt erface information necessary to achieve intero perability of the Software with independent ly created computer programs will be supplie d by McAfee on reque st and on payment of such reasonable cost s and expenses of Mc A fee in supplying that in forma tio n . You may not modi fy, or cre at e de ri vati ve w orks ba sed up on, the So ft war e in whole or in part. You may not copy the Software or Documentation except as expressly permitted in Section 1 above. You may not remove or alter any proprietary notices or labels on the Software or Documentation. All rights not expressly set forth hereunder are reserved by McAfee.
6. Warranty and Disclaimer.
viii McAfee VirusScan Home Edition
a. Limi ted Warranty. McAfee warrants that for sixty (60) days from the date of original purchase the
media (e.g., diskettes) on which the Software is contained will be free from defects in materials and workmanship.
b. Customer Remedies
. McAfee's and its suppliers' entire liability and your exclusive remedy for any breach of the fo regoing warranty s hall be, at McAfee' s option, either (i) re t urn of the purchase pri ce paid for the license, if any, or (ii) replacement of the defective media in which the Software is contained. You m us t r et ur n the defective media to M cAfee at your expense w i th a copy of your receipt. This limited war ranty is void if the defect has resu lted from acciden t, abuse, or misapp lication. Any replacement media will be warran te d for the remainder of the original warranty period. Outside the United States, this remedy is not available to the extent McAfee is subject to restrictions under United States export control laws and regulations.
c. Warranty Disclaimer
. Except for the limited warranty set forth herein, THE SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MCAFEE DISCLAIMS ALL WARRANTIES, REPRESENATIONS AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LI M ITED TO IMP LI ED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION. YOU ASSUME RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, MCAFEE MAKES NO WARRANTY, REPRESENTATION OR CONDITION THAT THE SOFTWARE WILL BE ERROR-FRE E OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
7. Limitation of Liability. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER
IN TORT, CONTRACT, OR OTHERWISE, SHALL MCAFEE OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES. IN NO EVENT WILL MCAFEE BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LIST PRICE MCAFEE CHAR GES FOR A LICENSE TO THE SOFTWARE, EVEN IF MCAFEE SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT THAT APPLICABLE LAW PROHI BITS SUCH LIMITATION. FURTHERMORE, SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. The foregoing provisions shall be enforceable to the maximum extent permitted by applica ble law.
8. United States Government. The Software and accompanying Documentation are deemed to be "commercial
computer software" and "commercial computer software documentation," respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, modification, reproduction, release, performance, di splay or disclosure of the Software an d accompanying Documentation by th e U n i t ed States Government shall be govern ed solely b y the ter ms of this Agreement and shall b e prohibite d except t o the ex tent expressly permitted by the terms of this Agreement.
Product Guide ix
9. Export Controls. You have been advised that the Software is subject to the U.S. Export Administration
Regulations and applicable local export control laws. You sh all not e xport, i mport or tr ansf er Produc ts cont rary to U.S. or other ap pl ic able local laws, whet her directly or indir ectly, and will not caus e, approve or otherwi se facilitate others such as agents or any third parties in doing so. If applicable to you, you represent and agree that neither the United States Bureau of Export Administration nor any other federal agency has suspended, revoked or denied your export privileges. You agree not to use or transfer the Software for end use relating to any nuclear, chemical or bi ol ogi cal wea p ons, o r mi ssi le te c hnol og y un le ss a ut hor i zed by t he U. S. Gov er nme nt a nd an y oth er applicable local authority by regulatio n or specific license . Additionally, you acknow ledge that the Software is subject to export con tr ol regula ti on s in the E ur opea n Uni on and you he reby decl are an d agre e th at th e Soft ware will not be used for any other purpose than civil (non-military) purposes. The parties agree to cooperate with each other wit h res pect to an y appl icati on fo r any re quir ed li cens es an d appr oval s, howe ver, you ac knowl edge it is your ultimate responsibility to comp ly with any and all export and import la ws and that McAfee has no further responsibility after the initial sale to you within the original country of sale.
10. High Risk Activities. The Software is not fault-tolerant and is not designed or intended for us e in hazardous
environments requiring fai l-safe performa nce, including wit hout limitation, in the operation of nuclear facili ties, aircraft navigation or communication systems, air traffic control, weapons systems, direct life-support machines, or any other application in which the failure of the Software could lead directly to death, personal injury, or severe physical or p ro perty damage (collectively, "High Risk A ct iv i ties"). McAfee expre ss l y di sclaims any express or implied warranty or condition of fitness for High Risk Activities.
11. Miscellaneous. This Agreement is governed by the laws of the Netherlands. The application of the United
Nations Convention of Contracts for the International Sale of Goods is expressly excluded. Disputes with respect to this Agreement, as well as with respect to its conclusion and execution, will be submitted exclusively to the competent court in Amst erdam . This A greemen t sets forth al l rig hts for t he us er of t he Softwa re and is the en tire agreement between the parties. McAfee reserves the right to periodically audit you to ensure that you are not using any Software in vio l ation of th is A greement. During your sta ndard busine ss hours and u pon prior wri t ten notice, McAfee may visit you and you will make available to McAfee or its representatives any records pertaining to the Software to McAfee. The cost of any requested audit will be solely borne by McAfee, unless such audit discl oses an underpay ment or amount due to McAfee in excess of five percent (5%) of the initial license fee for the Software or you are using the Software in an unauthorized manor, in which case you shall pay the cost of the audit. This Agreement supersedes any other communications with respect to the Software and Documentation. This Agreement may not be modified except b y a written addendum i ssued by a duly authorized representative of McAfee. No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by McAfee or a duly a uthorized representa tive of Mc Afee. I f any prov ision of this Agreemen t is h eld invalid, the remainder of this Agreement shall continue in full force and effect. The parties have required that this Agreement and all documents relating thereto be drawn up in English. Les parties ont demandé que cette convention ainsi que tous les docum ents que s'y attachent soient rédigé s en anglais.
12. MCAFEE CUSTOMER CONTACT. If you hav e any questions conc er ni ng these terms an d conditions, or if
you would like to contact McAfee for any other reason, please call +31 20 586 61 00 or write: McAfee, Gatwickstraat 25, 1043 GL Amsterdam, Netherlands. You will find our Inter net web-site at http://www.nai.c om.
x McAfee VirusScan Home Edition
Contents
1
Welcome to McAfee VirusScan Home Edition . . . . . . . . . . . . . . 13
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What’s new in this release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What comes with McAfee VirusScan Home Edition? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2
Installing McAfee VirusScan Home Edition . . . . . . . . . . . . . . . . . 17
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3
Getting Started with McAfee VirusScan Home Edition . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The Title bar and Tool bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Status information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The Task pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Other McAfee VirusScan Home Edition features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About VShield Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
VShield automatic protection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
How to Start and St op VS hie ld Scan ne r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Quarantine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
How to managing quarantined files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Safe & Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Safe & Sound configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Emergency disk creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using VirusScan With a Wireless Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
How VirusScan protects your wireless device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Product Guide xi
Contents
4
5
A
Updating McAfee VirusScan Home Edition . . . . . . . . . . . . . . . . . 39
About Instant Updater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Instant Updater features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
About McAfee Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
How to contact McAfee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
www.McAfee-at-Home.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Virus definition renewal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
xii McAfee VirusScan Home Edition

Welcome to McAfee VirusScan Home Edition

Introduction

Stop viruses and keep your PC safe with McAfee VirusScan! When you're surfing the Internet, there's more to worry about than just viruses. You need to be able to control the communications into and out of your PC to ensure that your computer is safe. VirusScan destroys threats at all entry points to your PC including email and synchronization with your PDA. It constantly monitors and stops virus-like activi ty on your computer to prevent any new threats from spreading. If you've got an Internet connection, you need more than just anti-virus protec tion, you need VirusS can!

What’s new in this release?

n Hostile Activity Watch Kern el (HAWK) constantly monitors your
computer for virus-like activity providing even more protection from Internet-based threats. It looks for events that may indicate new mass-mailers are present, or attachments with double file extensions.
HAWK has been enhanced to include email clients other than just Microsoft Outlook - it now supports Outlook Express, Eudora, and other email that uses SMTP (Simple Mail Transfer Protocol) - this includes many popular email clients however does not include Internet-based email (like Hotmail, for example).
1
n Script Stopper: Many of the fastest spreading viruses, like I Love You,
use scripts to infect your PC. VirusScan 7 stops new malicious threats from infecting your system with Script Stopper constant monitoring to detect actions that are often included in script-based viruses, Script Stopper activity and will stop the actions that are initiated on your computer without your knowl edge. Script Stopper malicious script actions to keep your computer safe from script -initiated threats.
n Integrated with Windows Ex plorer: VirusScan 7 includes a Windows
Explorer plug-in that lets you quickly scan files and access other VirusScan features directly from Windows Explorer making it easier than ever to use award-winning VirusScan technology.
alerts you of the attempted
. Using HAWK's
detects, alerts, and blocks
Product Guide 13
Welcome to McAfee VirusScan Home Edition
n Microsoft Office Integration: VirusScan 7 scans Microsoft Office 2000+
documents to provide extra protection to users of Microsoft Word, Excel, and PowerPoint (2000+) in the event that VShield background scanning must be disabled.
n Usability enhancements: McAfee VirusScan Home Edition includes
many user interface enhancements to make it easier than ever to keep your computer and electronic files virus free.

What comes with McAfee VirusScan Home Edition?

McAfee VirusScan Home Edition consists of several components that combine one or more related programs, each of which play a part in defending your computer against viruses and other malicious software. These components are:
n The VirusScan Home page. This is your central entry point in using all
of tasks and components. The Home page provides relevant information such as your computers current Automatic Protection Settings status and version information about your virus definitions. The Home page also informs you if an update to McAfee VirusScan Home Edition is available for download and the total number of scan operations performed.
n On-Demand Scanning (ODS). On-demand scanning enables you to
scan at any time. For example, if you suspect you have come in contact with an infected file, but have not accessed the file, you may manually scan the suspect file, folder, drive, etc.
To perform an on-demand scan, simp ly sel ect th e Scan for vi ru ses now task from the McAfee VirusScan Home Edition Home page.
n The VShield Scanner. This is an On-access Scanning (OAS) component
that gives you continuous anti-virus pro tectio n fro m vir us es tha t arriv e on floppy disks, from your network, or from various sources on the Internet. The VShield scanner starts when you sta rt your compu ter, and stays in memory until you shut down. A flexible set of property pages lets you tell the scanner which parts of your system to examine, what to look for, which parts to leave alone, and how to respond to any infected files it finds. In addition, the scanner can alert you when it finds a virus, and can summarize each of its actions.
14 McAfee VirusScan Home Edition
Welcome to McAfee VirusScan Home Edition
n Hostile Activity Watch Kern el. HAWK monitors your computer for
suspicious activity that may indicate a virus is present on your system. As opposed to VirusScan, which cleans the virus, HAWK prevents viruses, worms, and trojans from spreading furt her. HAWK moni tors e-mail clients such as Outlook, Outlook Express, Eudora, and any other client that supports SMTP (Simple Mail Transfer Protocol), but does not support Internet-based e-mail such as MSNs Hotmail.
HAWK incorporates McAfees Script Stopper
to detect, alert, and
block malicious script actions to keep your computer safe from script-initiated threats.
n Safe & Sound. This component allows you to create backup sets in
protected volume files, which is the safest and preferred type of backup. A protected volume file is a sectioned-off area of the drive, sometimes called a logical drive.
NOTE
Safe & Sound is a VirusScan utility that is only functional when McAfee VirusScan Home Edition is installed in conjunction with a Windows 98, Windows 98 SE, or Windows Me operating system.
n Quarantine. This component allows you to move infected files to a
quarantine folder. This moves infected files from areas where they can be accessed and enables you to clean or delete them at your convenience.
n The E-mail Scan extension. This component allows you to scan your
Microsoft Exchange or Outlook mailbox, or public folders to which you have access, directly on the server. This invaluable “x-ray peek into your mailbox means that VirusScan software can find potential infections before they make their way to your desktop, which can stop a Melissa-like virus in its tracks.
n The Emergency Disk creation utility. This essential utility helps you to
create a floppy disk that you can use to boot your computer into a virus-free environment, then scan essential system areas to remove any viruses tha t could load at startup.
n Bootable CD. The VirusScan Installation CD includes a CD version of
the emergency startup disk. If your computer is configured to start using its CD drive, then you can use the CD to boot your computer in to a virus-free environment th en scan for viruses that load during startup.
n McAfee Instant Update r. Enables your computer to automatically
communicate with McAfee while you are connected to the internet and inquire of the availability of product updates, updates to anti-virus signature files, and updates to the VirusScan scan engine. You will also use this feature to register your McAfee product.
Product Guide 15
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