Mcafee UTILITIES 4.0 User Manual

McAfee Utilities

User’s Guide
Version 4.0
COPYRIGHT
Copyright (c) 2 001 Netwo rks Ass ociate s Techno logy, In c. Al l Rights Reserved . No par t of th is public ation may be reproduced, trans mitted, tr anscribed, stored i n a retr ieval system, or translat ed into an y language in any form or by any means without the written permis sion of Networks Associa tes Technolog y, Inc., or its suppliers or affiliate companies. To obtain this permission, write to the attention of the Network Associates legal department at: 3965 Freedom Circle, Santa Clara, California 95054, or call (972) 308-9960.
TRADEMARK ATTRIBUTI ONS
ActiveSecurity, ActiveHelp, ActiveShield, Antivirus Anyware (and design), Bomb Shelter, Building a World of Trust, Certified Network Expert, CipherLink, Clean-Up , Cleanup Wizard , Cloaking , CNX, CNX Certif ication Cer tifie d Network Expert (and d esign), Compa ss 7, C yber Cop, Cyb erMed ia, Cyb erMed ia Un install er, Dat a Secu rity L etter (and de sign), N Design (logo), Design (rabbit with hat), Discover (and design), Disk Minder, Distributed Sniffer System, Distributed Sniffer System (i n Katakana ), Dr Solomo n’s, Dr Solomon’s (label), Ente rprise Se cure Cast, EZ Setu p, First Aid, ForceFi eld, Gauntlet, GMT, GroupShield, Guard Dog, HelpDesk, Homeguard, Hunter, IC Expert, ISDN Tel/Scope, LAN Administration Architecture (and design), LANGuru, LANGuru (in Katakana), LANWords, Leading Help Desk Technology, L M 1, M (and design), Magic Solutions, Magic University, MagicS py, MagicTree, Magic Win, MagicWord, McAfee, McAfee (in Katakana), McAfee (and design), McAfee Associates, MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom, NetScan, Net Shield, NetShield, NetStalker, Net Tools, Net Tools (in Katakana), Network Associates, Network General, Network Uptime!, NetXRay, Notesguard, Nuts & Bolts, Oil Change, PC Medic, PC Medic 97, PCNotary, PGP, PGP (Pretty Good Privacy), PocketScope, Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey, RecoverKey-International, ReportMagic, Registry Wizard, RingFence, Router PM, Safe & Sound, SalesMagic, SecureCast, Service Level Manager, ServiceMagic, Site Meter, Smart Desk, Sniffer, Sniffer (in Hang ul), SniffMaster, Sn iffMaster (in Hangul), Sniffmaster (in Kataka na), SniffNet, Stal ke r, Stalker (styliz ed), Statistical Information Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg, Total Network Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD, T-POD (stylized), Trusted Mach, Trusted Mail, UnInstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan, VShield, WebScan, WebShield, WebSniffer, WebStalker, WebWall, Who’s Watching your Network, Wingauge, ZAC 2000, and Zip Manager are registered trademarks of Network Associates, Inc. and/or its affiliates in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners.
LICENSE AGREEMENT
NOTICE TO ALL USERS: CARE FULL Y READ THE FOLLO WING LEGAL AGREEM ENT ("AG REEME NT"), FOR THE LICENSE OF SPECIFIED SOFTWARE ("SOFTWARE") BY NETWORK ASSOCIATES, INC. ("McAfee"). BY CLICKING TH E ACCEPT BUT TON OR INSTALL ING THE SOFTW ARE, YO U (EIT HER AN INDIVIDUAL OR A SINGLE ENTITY) CONSENT TO BE BOUND BY AND BECOME A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TE RMS OF THIS AGREEMENT, CLICK THE BUTTON THAT IN DICA TES TH AT Y OU DO N OT A CC EPT T HE TER MS O F T HIS AG REE MENT A ND DO NOT INSTALL THE SOFTWA RE. (I F APPLICAB LE, YOU MAY R ETURN THE P RODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND .)
1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of
this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right to use one copy of the specified ve rsio n of t he So ftwar e and t he ac compa nying docume ntati on ( the " Documen tat ion") . You may in stal l one copy of the Software on one computer, workstation, personal digital assistant, pager, "smart phone" or other electronic device for which the Software was designed (each, a "Client Device"). If the Software is licensed as a suite or bundle with more than one specified Software product, this license applies to all such specified Software products, subject to any restricti ons or usage term s specified on the applicab le price lis t or product pack aging that apply to any of such Software products individually.
a. Use. The Software is licensed as a single product; it may not be used on more than one Client Device
or by more than one user at a time, except as set forth in this Section 1. The Software is "in use" on a Client Device when it is loaded into the temporary memory (i.e., random-access memory or RAM) or installed into the permanent memory (e.g., hard disk, C D-ROM, or other
Issued January 2001/ McAfee Utilities
storage device) of th at Clien t
Device. This license authorizes you to make one copy of the Software solely for backup or archival purposes, provided that the copy you make contains all of the Software’s proprietary notices.
b. Server-Mode. You may use the Software on a Client Device as a server ("Server") within a
multi-user or networked environment ("Server-Mode") only if such use is permitted in the applicable price list or pr oduct packaging for the Software. A s eparate license i s required for each Client Device or "seat" that may connect to the Server at any time, regardless of whether such licensed Client Devices or seats are concurrently connected to, accessing or using the Software. Use of software or hardware t hat reduces t he number of Cli ent Devices or seats directly accessing or utilizing the Software (e.g., "multiplexing " or "pooling" softw are or hardware) does n ot reduce the number of licenses required (i .e., the requir ed n umber of licenses would equal the number of distinct inputs to the multiplexing or pooling software or hardware "front end"). If the number of Client Devices or seats that can connect to t he Softw are can exceed the numb er of licenses you have obtained, then you must have a reasonable mechanism in place to ensure that your use of the Software does not exceed the use limits specified for the licenses you have obtained. This license authorizes you to make or download one copy of the Documentation for each Client Device or seat that is licensed, provided that each such copy contains all of the Documentation’s proprietary notices.(i.e., the required number of licenses would equal the number of distinct inputs to the multiplexing or pooling software or hardware "front end"). If the number of Client Devices or seats that can connect to the Software can exceed the number of licenses you have obtained, then you must have a reasonable mechanism in place to ensure that your use of the Software does not exceed the use limits specified for the licens es you ha ve obtained. This license authorizes you to make or download one copy of the Documentation for each Client Device or seat that is l icensed, p rovided th at each such copy contai ns all of the Doc umentation’s proprietary notices.
c. Volume Licenses. If the Software is licensed wi th volume license terms specified in the applicable
price list or product packaging for the Software, you may make, use and install as many additional copies of the Software on the number of Client Devices as the volume license authorizes. You must have a reasonable mechanism in place to ensure that the number of Client Devices on which the Software has been installed does not exceed the number of licenses you have obtained. This license authorizes you to make or download one copy of the Documentat ion for each additional copy authorized by the volume license, provided tha t each such copy contains all of the Documentation’s proprietary notices.
2. Term. This Agreement is effective for an unlimited duration unless and until earlier terminated as
set forth herein. This Agreement will terminate automatically if you fail to comply with any of the limitations or other requirements described herein. Upon any termination or expiration of this Agreement, you must destroy all copies of the S oftware and the Documentation. You may terminate this Agreement at any point by destroying all copies of the Software and the Documentation.
3. Updates. For the time period specified in the applicable price list or product packaging for the
Software you are entitled to download revisions or updates to the Software when and as McAfee publishes them via its electronic bulletin board system, website or through other online services. For a period of ninety (90) days from the date of the original purchase of the Software, you are entitled to download one (1) revision or upgrade to the Software when and as McAfee publishes it via its electronic bulletin bo ard system, websit e or thro ugh other online services. A fter the specified time period, you have no further rights to receive any revisions or upgrades without purchase of a new license or annu al up g rade plan to the Software.
4. Ownership Rights. The Software is protected by United States copyright laws and international
treaty provisions. McAfee and its suppliers own and retain all right, title and interest in and to the Software, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights therein. Your possess ion, installation , or use of the Software does not transfer to y ou any title to the intellec tual property in the Software, and you will not acquire any rights to the Software except as expressly set forth in this Agreement. All copies of the Software and Documentation made hereunder must contain the same proprietary notices that appear on and in the Software and Docu m ent at io n .
User’s Guide iii
5. Restrictions. You may not rent, lease, loan or resell the Software. You may not permit
third parties to benefit from the use or functionality of the Software via a timesharing, service bureau or other arrangement, except to the extent such use is specified in the applicable list price or product packaging for the Software. You may not transfer any of the rights granted to you under this Agreement. You may not reverse engineer, decompile, or disassemble the Software, except to the extent the foregoing restriction is expressly prohibited by applicable law. You may not modify, or create derivative works based upon, the Software in whole or in part. You may not copy the Software or Documentation except as expressly permitted in Section 1 above. You may not remove any proprietary notices or labels on the Software. All rights not expressly set forth hereunder are reserved by McAfee. McAfee reserves the right to periodically conduct audits upon advance written notice to verify compliance with the terms of this Agreement.
6. Warranty and Disclaimer a. Limited Warranty. McAfee warrants that for sixty (60) days from the date of original
purchase the media (e.g., diskettes) on which the Software is contained will be free from defects in materials and workmanship.
b. Customer Remedies. McAfee’s and its suppliers’ entire liability and your exclusive
remedy for any breach of the foregoing warranty shall be, at McA fee’s option, either (i) return of the purchase price paid for the license, if any, or (ii) replacement of the defective media in which the Software is contained. You must return the defective media to McAfee at your expense with a copy of your receipt. Th is limited warra nty is void if the defect has resulted from accident, abuse, or misapplication. Any replacement media will be warranted for the remainder of the original warranty period. Outside the United States, this remedy is not available to the extent McAfee is subject to restrictions under United States export control laws and regulations.
c. Warranty Disclaimer. Except for the limited warranty set forth herein, THE
SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MCAFEE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION. YOU ASSUME RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, MCAFEE MAKES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE W ILL MEET YOUR REQUIREMENTS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law.
iv McAfee Utilities
7. Limitation of Liability. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, SHALL MCAFEE OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES. IN NO EVENT WILL MCAFEE BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LIST PRICE MCAFEE CHARGES FOR A LICENSE TO THE SOFTWARE, EVEN IF MCAFEE SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT THAT APPLICABLE LAW PROHIBITS SUCH LIMITATION. FURTHERMORE, SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law.
8. United States Government. The Software and accompanying Documentation are deemed to be "commercial computer software" and "commercial computer software documentation," respectively, pursuant to DFAR Section 227.7202 and FAR Section
12.212, as applicable. Any use, modification, reproduction, release, performance, display or disclosure of the Software and accompanying Documentation by the United States Government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement.
9. Export Controls. Neither the Software nor the Documentation and underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of ) Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any other country to which the United States has embargoed goods; or (ii) to anyone on the United States Treasury Department’s list of Specially Designated Nations or the United States Commerce Department’s Table of Denial Orders. By downloading or using the Software you are agreeing to the foregoing and you are certifying that you are not located in, under the control of, or a national or resident of any such country or on any such list.
IN ADDITION, YOU SHOULD BE AWARE OF THE FOLLOWING: EXPORT OF THE SOFTWARE MAY BE SUBJECT TO COMPLIANCE WITH THE RULES AND REGULATIONS PROMULGATED FROM TIME TO TIME BY THE BUREAU OF EXPORT ADMINISTRATION, UNITED STATES DEPARTMENT OF COMMERCE, WHICH RESTRICT THE EXPORT AND RE-EXPORT OF CERTAIN PRODUCTS AND TECHNICAL DATA. IF THE EXPORT OF THE SOFTWARE IS CONTROLLED UNDER SUCH RULES AND REGULATIONS, THEN THE SOFTWARE SHALL NOT BE EXPORTED OR RE-EXPORTED, DIRECTLY OR INDIRECTLY, (A) WITHOUT ALL EXPORT OR RE-EXPORT LICENSES AND UNITED STATES OR OTHER GOVERNMENTAL APPROVALS REQUIRED BY ANY APPLICABLE LAWS, OR (B) IN VIOLATION OF ANY APPLICABLE PROHIBITION AGAINST THE EXPORT OR RE-EXPORT OF ANY PART OF THE SOFTWARE.
User’s Guide v
SOME COUNTRIES HAVE RESTRICTIONS ON THE USE OF ENCRYPTION WITHIN THEIR BORDERS, OR THE IMPORT OR EXPORT OF ENCRYPTION EVEN IF FOR ONLY TEMPORARY PERSONAL OR BUSINESS USE. YOU ACKNOWLEDGE THAT THE IMPLEMENTATION AND ENFORCEMENT OF THESE LAWS IS NOT ALWAYS CONSISTENT AS TO SPECIFIC COUNTRIES. ALTHOUGH THE FOLLOWING COUNTRIES ARE NOT AN EXHAUSTIVE LIST THERE MAY EXIST RESTRICTIONS ON THE EXPORTATION TO, OR IMPORTATION OF, ENCRYPTION BY: BELGIUM, CHINA (INCLUDING HONG KONG), FRANCE, INDIA, INDONESIA, ISRAEL, RUSSIA, SAUDI ARABIA, SINGAPORE, AND SOUTH KOREA. YOU ACKNOWLEDGE IT IS YOUR ULTIMATE RESPONSIBILITY TO COMPLY WITH ANY AND ALL GOVERNMENT EXPORT AND OTHER APPLICABLE LAWS AND THAT MCAFEE HAS NO FURTHER RESPONSIBILITY AFTER THE INITIAL SALE TO YOU WITHIN THE ORIGINAL COUNTRY OF SALE.
10.High Risk Activities. The Software is not fault-tolerant and is not designed or intended for use in hazardous environments requiring fail-safe performance, including without limitation, in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, weapons systems, direct life-support machines, or any other application in which the failure of the Software could lead directly to death, personal injury, or severe physical or property damage (collectively, "High Risk Activities"). McAfee expressly disclaims any express or implied warranty of fitness for High Risk Activities.
11. Miscellaneous. This Agreement is governed by the laws of the United States and the State of California, without reference to conflict of laws principles. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. This Agreement sets forth all rights for the user of the Software and is the entire agreement between the parties. This Agreement supersedes any other communications with respect to the Software and Documentation. This Agreement may not be modified except by a written addendum issued by a duly authorized representative of McAfee. No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by McAfee or a duly authorized representative of McAfee. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The parties confirm that it is their wish that this Agreement has been written in the English language only.
12.McAfee Customer Contact. If you have any questions concerning these terms and conditions, or if you would like to contact McAfee for any other reason, please call (972) 308-9960, or write: Mcafee Software, 4099 McEwen Road, Suite 600, Dallas, TX 75244 http://www.mcafeehelp.com.
Statements made to you in the course of this sale are subject to the Year 2000 Information and Readiness Disclosure Act (Public Law 105-271). In the case of a dispute, this Act may reduce your legal rights regarding the use of any statements regarding Year 2000 readiness, unless otherwise specified in your contract or tariff.
vi McAfee Utilities

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
McAfee Utilities Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
What You Need Before Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5
McAfee Utilities Quick Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
McAfee Utilities Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
McAfee Utilities Configuration Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
McAfee Utilities Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 2. Repair and Recover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Disk Minder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Creating and Reverting to an Undo File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using Disk Minder to Auto Fix Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using Disk Minder to Report Errors Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Disk Minder Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Interactively Fixing Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
McAfee Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Creating an Image of Your Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Setting Image Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Restoring Drives From an Image File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Rescue Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Using a Rescue Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Disk Minder in DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Image/Restore in DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
SysRecover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Recover Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Unformat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Undelete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using CheckUp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 8
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Using Universal Undo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using Ask Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Discover Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
The Discover Pro Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Undelete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Chapter 3. Clean and Optimize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
QuickClean Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
DiskTune . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Using DiskTune to Defragment or Consolidate a Disk . . . . . . . . . . . . . . . . . . . .34
Active Tune . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Registry Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Chapter 4. Prevent and Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Crash Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Recovering from an Application Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Recovering a crashed, locked-up, or hung application . . . . . . . . . . . . . . . . . . . .40
WinGauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Working With Gauges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Trash Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Specifying Trash Guard Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Safe & Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Protected Volume Files (The Ultimate Backup Protection) . . . . . . . . . . . . . . . .43
How Safe & Sound Creates Automatic Backups . . . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 5. Secure and Manage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
EZ Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
PGP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
McAfee Shredder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Shredding Selected Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
McAfee Zip Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
McAfee Zip Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Advanced McAfee Zip Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using Zip Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using Advanced McAfee Zip Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Registry Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
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McAfee Task Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Appendix A. Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Support via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
McAfee Utilities ix
Table of Contents
x McAfee Utilities

Preface

About This Manual

Thank you for purchasing McAfee Utilities, a suite of very powerful yet
easy-to-use Windows software utilities. McAfee Utilities helps you keep your
PC working at optimum efficiency and speed. You can diagnose and repair
your system and application software; create a recovery disk and image
snapshots of critical sectors of your hard drives; avoid lost data during
application crashes; automatically or interactively create backup sets; back up
protected volume file which makes your data recoverable when it otherwise
would not be.
From the moment you install McAfee Utilities, it begins protecting your PC.
First, by guiding you to create a recovery disk that you can u se later if
problems arise; Second, by activating Crash Protector, which immediately
protects you against losing unsaved information in the event that an
application crashes; Next, you’ll want to use Safe & Sound to create a backup
set of your drives’ valuable data that you can restore in case any unrecoverable
problems arise.
After repairing and protecting your system, you’re ready to use other McA fee
utilities to clean and optimize, prevent and protect, as wel l as secure and
manage your information.
NOTE: This User’s Guide contains general information on the components of McAfee Utilities and how it works. For more complete step-by-step instructions on how to perform particular tasks on any of the utilities, refer to the available online Help files. You can also refer to the Readme.txt file for any additional information that may not have been included in this manual.

McAfee Utilities Overview

McAfee Utilities is made up of these suites of utility programs:
Repair and Recover
Disk Minder safely, easily, and quickly diagnoses and repairs existing or
potential disk problems.
McAfee Image saves an “image” copy of critical dis k information in a
file, and restores the image later if your disk is corrupted.
User’s Guide 11
Preface
Rescue Disk creates a custom rescue disk that you can use to boot up the
PC and begin recovery if you can’t start from the system hard drive.
•First Aid quickly examines areas of your computer for any problems that
can be automatically fixed at the click of a butto n.
Discover Pro shows a wealth of information about your hardware and
software. It also lets you run diagnostics and benchmark tests.
Undelete lets you undelete files that you have recently deleted from your
hard drive.
Clean and Optimize
QuickClean Lite enables you to get rid of unused files and invalid
shortcuts.
Disk Tune improves your PC’s performance by defragmenting, or
rearranging, files or consolidating free disk space on the hard disk for maximum efficiency.
Registry Wizard guides you through easily maintaining,
troubleshooting or repairing the Registry database.
Active Tune reduces drive fragmentation in real-time. It ensures your
drives are automatically defragmented.
Prevent and Protect
Secure and Manage
12 McAfee Utilities
Crash Protector protects your Windows system from application failure
and crashes.
WinGauge graphically tracks system memory, resources, drives, and
performance in real time, providing advance alerts and warnings.
Trash Guard protects all the files you delete, even files deleted in DOS or
in 16-bit Windows applicatio ns, by sending them to the Recycle Bin.
Safe & Sound lets you create automatic or interactive backups of
selected drives, directories, files or file types. You can back up to a protected volume file (a separate area on the drive). A pro tected volume file contains information about each file in every sector to ensure that files can be recovered even if the hard drive’s directories and data are severely damaged or lost. You can also create mirror backups that instantly back up data as you save it, make backups after a time delay when the PC is idle, or create manual backups.
EZ Setup lets you customize the Windows desktop, startup programs,
icons, startup and close screens, and so on.
Preface
PGP encrypts sensitive files so unauthorized people cannot access them.
McAfee Shredder permanently deletes files so they cannot be restored or
rebuilt, and “security wipes” free disk space.
McAfee Zip Manager easily creates compressed ZIP files, or unzips
existing ZIP files.
Registry Pro lets you manually troubleshoot, edit, and repair the
Registry database.
McAfee Task Master allows you to monitor and handle programs and
processes that are running on your computer as well as keeping track of your PC’s performance. It also allows you to customized your PC’s startup configurations.
User’s Guide 13
Preface
14 McAfee Utilities

1Getting Started

What You Need Before Starting

To use McAfee Utilities, you need:
CD-ROM drive
32 MB (megabytes) of RAM (random access memory)
100 MB of available hard drive space
Microsoft Windows 95, Windows 98 or Windo ws ME
Pentium or a higher CPU (Central Processing Unit)
TIP: This guide assumes you know the basics of us ing Microsoft
Ð
Windows. Yo u sh oul d k now h ow t o po in t, c lic k, d ou ble- c lick , an d dr ag. You should also know how to choose commands from menus, select options in dialog boxes, and enter, select, and edit text. See your Microsoft
Windows User’s Guide for details
1

McAfee Utilities Quick Install

To install McAfee Utilities:

1. Insert the McAfee Utilities CD into the CD-ROM drive. The McAfee Utilities installer should autoplay (go to step 3), but if it
doesn’t go to step 2.
2. Double-click the My Computer icon, the McAfee Utilities icon and the Setup.exe or Setup icon.
3. Follow the on-screen instructions to supply the requested information.

McAfee Utilities Quick Start

You can start any of the McAfee utilities from the McAfee Utilities Central.
User’s Guide 15
Getting Started

To start McAfee Utilities Central:

Click the Start button on the taskbar; select Pro gra ms >McAfee Office >McAfee Utilities.
The McAfee Utilities Central window appears.
NOTE: During the setup installation, you can create a McAfee Utilities icon on your desktop. This will also enable you to quickly start McAfee Utilities by double-clicking the icon.

McAfee Utilities Configuration Assistant

When using McAfee Utilities for the first time, you will be ask a series of questions via the Configuration Assistant interview wizard. This will assist you in customizing how you w an t some of its components to work on your computer. Follow through the succeeding screens and indicate your preference.
If at a later time, you would want to change settings that you have indicated via this interview wizard, you can rerun Configuration Assistant again. Click Options from McAfee Utilities Central and select Configuration Assistant to launch the interview wizard again.
16 McAfee Utilities

McAfee Utilities Central

Getting Started
Figure 1-1. McAfee Utilities central
The McAfee Utilies Central is your entry point to the various components of McAfee Utilities.
The following features/buttons are displayed:
•Click Help to launch the McAfee Utilities online Help file from the
drop-down menu, or select About to display product information such as version number.
•Click Update to do a one-step process of searching for software updates.
•Click McAfee on the Web to visit the McAfee Web site at
www.mcafee-at-home.com
•Click Options and from the drop-down menu: select Settings to display the
McAfee Utilities Properties window customize how you want McAfee Utilities components to work on your computer; or Configuration Assistant to run the interview wizard.
User’s Guide 17
Getting Started
•Click Repair and Recover to work on the different utilities you can use to
protect PC’s system software and data.
•Click Clean and Opti mize to work on th e d ifferent utilities you can use to
optimize and maintain your PC to ensure you always get the maximum performance.
•Click Prevent and Protect to work on the different utilities you can use to
monitor programs running on your PC as well as create backups of selected drives, directories, files or file types.
•Click Secure and Manage to access the different utilities you can use to
customize the appearance and behavior of Windows; and how to quickly and effectively archive information or exchange it with others.
18 McAfee Utilities
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