McAfee TSA00M005PAA, Total Protection Service User Manual

McAfee® Total Protection Service

for Microsoft Windows Home Server

User Guide

COPYRIGHT

Copyright © 2008 McAfee, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form

or by any means without the written permission of McAfee, Inc., or its suppliers or affiliate companies.

TRADEMARK ATTRIBUTIONS

AVERT, EPO, EPOLICY ORCHESTRATOR, FLASHBOX, FOUNDSTONE, GROUPSHIELD, HERCULES, INTRUSHIELD, INTRUSION INTELLIGENCE,
LINUXSHIELD, MANAGED MAIL PROTECTION, MAX (MCAFEE SECURITYALLIANCE EXCHANGE), MCAFEE, MCAFEE.COM, NETSHIELD,
PORTALSHIELD, PREVENTSYS, PROTECTION-IN-DEPTH STRATEGY, PROTECTIONPILOT, SECURE MESSAGING SERVICE, SECURITYALLIANCE,
SITEADVISOR, THREATSCAN, TOTAL PROTECTION, VIREX, VIRUSSCAN, WEBSHIELD are registered trademarks or trademarks of McAfee, Inc.
and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other
registered and unregistered trademarks herein are the sole property of their respective owners.

LICENSE INFORMATION
License Agreement

NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE
GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE
CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU
HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU
DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF
APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND.

License Attributions

Refer to the product Release Notes.

Issued February 2008 / Total Protection Service for WHS

Contents

Total Protection Service User Guide 5

What is Total Protection Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Activating your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Purchasing or renewing a full subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Total Protection Service console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessing the features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Checking notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Checking the status of Total Protection Service . . . . . . . . . . . . . . . . . . . . . . . 9

Configuring settings for Total Protection Service . . . . . . . . . . . . . . . . . . . . . . .10

Launching the SecurityCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Updating Total Protection Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Scanning for threats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Scanning manually (on-demand scans) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Scheduling scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Managing potentially unwanted program detections . . . . . . . . . . . . . . . . . . . . . . .13

Managing quarantined files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Testing your virus protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Uninstalling and reinstalling Total Protection Service . . . . . . . . . . . . . . . . . . .17

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Error messages and notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Index 21

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Total Protection Service User Guide Contents

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Total Protection Service User Guide

This guide provides basic instructions for using McAfee® Total Protection Service for
WHS to safeguard your Microsoft Windows Home Server against a variety of threats.

 What is Total Protection Service?

 Installing your software

 Using the Total Protection Service console

 Launching the SecurityCenter

 Updating Total Protection Service

 Scanning for threats

 Managing potentially unwanted program detections

 Managing quarantined files

 Troubleshooting

What is Total Protection Service?

Total Protection Service is a comprehensive security management solution that:

 Checks for viruses, spyware, unwanted programs, and other potential threats.

Every time a file is accessed on your server, Total Protection Service scans the file
to make sure it is free of viruses and spyware.

 Sends security status information for your server to an administrative website that

is unique to your account, known as the McAfee SecurityCenter. You can visit the
SecurityCenter to check detection reports or set up security rules.

 Updates itself automatically at regular intervals with the latest versions of

components and detection definition (
Service is always able to protect you against the latest threats.

Typically, Total Protection Service operates in the background without any interaction
on your part. Occasionally, however, you might need to interact with it. For example,
you might want to schedule a weekly scan of all the files on your server. This guide
explains how to use your basic security features and troubleshoot problems.

DAT) files. This ensures that Total Protection

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Total Protection Service User Guide Total Protection Service User Guide

Installing your software

Optimized for WHS

Total Protection Service is optimized for your WHS multimedia environment. It
continually monitors activity on the server to ensure that scanning operations do not
interfere. When another activity places high demand on the server’s processing
capabilities, Total Protection Service pauses its scan, then resumes it when greater
processing capability becomes available. This means that, for example, a scheduled
scan might take longer than you anticipate, but will never degrade the performance of
another activity, such as viewing a movie.

Installing your software

Total Protection Service is delivered to your server as an add-in.

To install Total Protection Service:

1 Click

2 In the dialog box, click McAfee Total Protection Service.

3 Click Add-ins.

Settings in the upper right corner of the WHS console.

4 Click the

Available tab.

5 Click Install.

6 When uninstallation is complete, you are notified that you need to close the WHS

console, then restart it.

After installation, a trial period begins. Your copy of Total Protection Service updates
the detection definition (
feature is activated to check all files automatically as you access them, and you can
perform on-demand scans to check all the files on your server for threats. To continue
receiving updates that protect you against new threats or to schedule scans, you need
to activate your copy of Total Protection Service. On or before the end of the trial
period, you must purchase a full subscription to extend protection beyond the trial
period.

 Activating your software

 Purchasing or renewing a full subscription

Activating your software

Activate your copy of Total Protection Service to continue receiving DAT file updates
that protect against the latest threats. An activated copy checks for updates
automatically at regular intervals and allows you to schedule scans. After activating a
trial version, you will also have an option to purchase a full subscription that extends
protection beyond the trial period.

DAT) files used to detect threats. Then the on-access scanning

To activate your software:

1 In the

2 Follow the instructions in the Activation wizard to enter information that identifies

your account.

Common Tasks area of the Total Protection Service console, select Activate Now.

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Total Protection Service User Guide Total Protection Service User Guide

Using the Total Protection Service console

Purchasing or renewing a full subscription

Once you have activated a trial of Total Protection Service, you can extend protection
by purchasing a full subscription during the trial period. A full subscription ensures you
continue to receive updates and retain access to features such as on-demand scans
and scheduled scans.

When a full subscription nears expiration, you can renew it to ensure uninterrupted
protection.

To purchase or renew a subscription:

1 In the

2 Enter your contact and payment information when prompted.

Note

Common Tasks area of the Total Protection Service console, select Buy Now.

If your trial or full subscription has expired, Total Protection Service is no longer
protecting your computer against new threats with updated
attempt to access a feature, a dialog box notifies you that your copy has expired and
offers you the opportunity to purchase or renew a full subscription.

DAT files. When you

Using the Total Protection Service console

Total Protection Service provides a centralized interface for accessing and managing
security for your Windows Home Server.

 Accessing the features

 Checking notifications

 Checking the status of Total Protection Service

 Configuring settings for Total Protection Service

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