Mcafee MANAGEMENT EDITION 2.5 User Manual
Management Edition
Getting Started Guide
Version 2.5
COPYRIGHT
Copyright © 1998–1999 Networks Associates Technology, Inc. All Rights Reserved. No part of
this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means without the written permission of
Networks Associates Technology, Inc., or its suppliers or affiliate companies.
TRADEMARK ATTRIBUTIONS
* ActiveHelp, Bomb Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX,
Compass 7, CyberCop, CyberMedia, Data Security Letter, Discover, Distributed Sniffer System, Dr
Solomon’s, Enterprise Secure Cast, First Aid, ForceField, Gauntlet, GMT, GroupShield, HelpDesk,
Hunter, ISDN Tel/Scope, LM 1, LANGuru, Leading Help Desk Technology, Magic Solutions,
MagicSpy, MagicTree, Magic University, MagicWin, MagicWord, McAfee, McAfee Associates,
MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom,
NetScan, Net Shield, NetShield, NetStalker, Net Tools, Network Associates, Network General, Network
Uptime!, NetXRay, Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good Privacy),
PocketScope, Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey,
RecoverKey-International, ReportMagic, RingFence, Router PM, Safe & Sound, SalesMagic,
SecureCast, Service Level Manager, ServiceMagic, Site Meter, Sniffer, SniffMaster, SniffNet, Stalker,
Statistical Information Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg,
Total Network Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD,
Trusted Mach, Trusted Mail, Uninstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan,
VShield, WebScan, WebShield, WebSniffer, WebStalker WebWall, and ZAC 2000 are registered
trademarks of Network Associates and/or its affiliates in the US and/or other countries. All
other registered and unregistered trademarks in this document are the sole property of their
respective owners.
LICENSE AGREEMENT
NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE TO USE THE
SOFTWARE THAT THIS DOCUMENTATION DESCRIBES, CONSULT THE README.1ST,
LICENSE.TXT, OR OTHER LICENSE DOCUMENT THAT ACCOMPANIES YOUR
SOFTWARE, EITHER AS A TEXT FILE OR AS PART OF THE SOFTWARE PACKAGING. IF
YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL
THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF
PURCHASE FOR A FULL REFUND.
Issued September 1999/Management Edition v2.5.0
Table of Contents
Chapter 1. Introducing the Management Edition Program . . . . . . . . . . . 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
What is the Management Edition program? . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
How does the Management Edition program work? . . . . . . . . . . . . . . . . . . . . .5
Management Edition program features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
New functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Seamlessly interactive management tools . . . . . . . . . . . . . . . . . . . . . . . .7
Automated software distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Real-time virus detection and notification . . . . . . . . . . . . . . . . . . . . . . . . .8
Conventions used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
How to contact Network Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Network Associates training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Comments and feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Reporting new items for anti-virus data file updates . . . . . . . . . . . . . . .11
International contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 2. Installing the Management Edition Program . . . . . . . . . . . .15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hardware recommended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Software supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Defining anti-virus domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installing the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installation scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Option 1: Local machine/server – one anti-virus domain manager . . . . . 17
Option 2: Server/server – more than one anti-virus domain manager . . .18
Option 3: Local machine/local machine – ten machines or fewer . . . . . . 18
Option 4: Local machine/server – ten machines or fewer . . . . . . . . . . . . . 19
Installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Getting Started Guide iii
Table of Contents
Running the Management Console (initial use) . . . . . . . . . . . . . . . . . . . . . . . .26
Installing the master repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Installing anti-virus components in the Repository . . . . . . . . . . . . . . . .32
Understanding the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Font bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Left pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Right pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Upgrading the Management Edition program . . . . . . . . . . . . . . . . . . . . . . . . .44
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
iv Management Edition
1
Introducing the Management
Edition Program
Introduction
As a network administrator, your time is valuable. You’re responsible for
maintaining your corporate network at its optimum. The Management Edition
program solves your need for timely, efficient, and cost-effective
enterprise-wide anti-virus software distribution. With it, you can seamlessly
install, configure, and manage anti-virus software for remote networked
machines within anti-virus domains that you create.
What is the Management Edition program?
The Management Edition program is Network Associates* real-time software
distribution system, which installs, configures, upgrades, and removes
anti-virus software for remote machines on a network. The Management
Edition software helps protect your network from attacks by enabling
centralized upgrading of your network’s anti-virus software, as well as
centralized alerting of detected attacks. It reduces the time you must spend
installing and managing anti-virus software, particularly on large networks,
ensuring uninterrupted network security.
1
The Management Edition software helps you safeguard one of your most
important assets—your data—by delivering timely upgrades of VirusScan*
(for Windows95, Windows98, WindowsNT, and Windows3.1x) and
NetShield* for Windows NT. Anti-virus software distribution is an important
element in a comprehensive security program that includes a variety of safety
measures, such as regular use of encryption and intrusion detection software,
backups, meaningful password protection, training, and security awareness.
Network Associates urges you to set up and comply with such a security
program.
How does the Management Edition program work?
The Management Edition program installs software to member machines in
the anti-virus domains that you create, from software repositories (master,
mirror, and linked) that you create. You control these activities from the
Management Console, a drag-and-drop application that runs on Microsoft
Windows NT.
Getting Started Guide 5
Introducing the Management Edition Program
You can install the Management Edition program on the local hard disk drive
of the administrator’s workstation. You will need a Microsoft Windows NT
Domain Administrator account.
NOTE: You must install the Management Console and the Management
Server only on a Windows NT system. (The Management Console runs
only on Wind ows NT 4.0 , and the Mana gement Server runs on Windows
NT 3.51 or later.) Both applications, however, handle all tasks in the same
way across all Management Agent workstation platforms (Windows NT,
Windows 95, Windows 98, Windows 3.x, and Novell NetWare 3.12 or
later), which means less time spent learning new systems.
Most of the program’s functionality is built into these integrated services:
• Management Console. Use the Management Console to configure and
install anti-virus software on any machines in the anti-virus domain. For
details, see Chapter 3, “Creating Anti-virus Domains” and Chapter 5,
“Updating Your Anti-virus Software,” in your online Administrator’s
Guide.
• Management Server. Use the Management Server to coordinate the
scheduling of scans, receive alerts, and generate reports for the entire
anti-virus domain. For details, see Chapter 4, “Creating Schedules,” in
your online Administrator’s Guide.
• Management Agent. Use the Management Agent to initiate on-demand
• Alert Manager. Use the Alert Manager to configure alert notification
These services work together to provide easy management of machines in
your anti-virus domain. Each service is configurable through a console. To
access the Alert Manager settings from the Management Console, click
Anti-Virus Domain(s)
individual machine, and then click the
toolbar button.
6 Management Edition
scans via the Scheduler, and to send virus alerts from on-demand and
on-access scans back to the Management Server. For details, see Chapter
4, “Creating Schedules,” in your online Administrator’s Guide.
settings. When the anti-virus software managed by the Management
Edition program detects malicious activity on your servers, you can be
notified immediately by one or more of a wide variety of notification
methods. For details, see Chapter 6, “Using the Alert Manager,” in your
online Administrator’s Guide.
, an individual domain, a members group, or an
Component Configuration
Introducing the Management Edition Program
Management Edition program features
This version of the Management Edition program builds on the strengths of
previous versions, extending the established functionality and providing new
features to help you manage your network anti-virus solutions. See the
WHA TSNEW .TXT file inclu ded w ith the sof twar e for a full list of ne w feat ures
and information on the latest changes.
New functionality
• The Management Edition program now supports NetShield for NetWare
v4.1.1 anti-virus software.
• Forced updates of invalid external mirrors give you more control over how
and when mirror repositories are updated.
• This release includes the ability to configure custom tools—such as the
additional console required to configure remote NetShield for NetWare
servers—that can be launched from the
Console.
• You can now use the Repository’s Products page to update product files
such as SETUP.EXE or SETUP.ISS in addition to script (MCSCRIPT.INI)
and extension .DLL files.
Tools
menu in the Management
• You can now define custom messages that can be appear immediately
before or after a client update.
• This release features enhanced control over Name Provider-installed
machines.
Seamlessly interactive management tools
• The Management Console lets you configure and install anti-virus
software on any machines in the anti-virus domain from any Windows NT
machine on which it is installed.
• The Management Server coordinates the scheduling of scans, receives
alerts, and generates reports for the entire anti-virus domain from the
Windows NT machine on which it is installed.
• The Management Agent provides client installers for Windows 95 and
Windows NT machines that have peer networking disabled or removed, so
that you can add them to the network without need for file sharing.
• The diagnostics wizard gathers information in an e-mailable format and
helps our technical support staff solve your problems faster.
Getting Started Guide 7
Introducing the Management Edition Program
Automated software distribution
• The Management Console enables enhanced distribution speeds to a large
number of machines and efficiently stores domain and machine
information as registry entries (not .INI files).
• An enhanced Batch Install method lets desktop and laptop users initiate an
update upon login for fast installation of anti-virus software and updates.
• Linked repositories reduce WAN traffic by allowing you to distribute
software between repositories without having to install software from
separate CD-ROM discs.
• Different language versions of the same anti-virus software can co-exist in
a single repository. You specify the language version to be distributed for
each machine, group, or domain.
• Software installation reports show which anti-virus software is installed on
which machines, which machines are in which anti-virus domain, and
which machines have a non-standard configuration.
Real-time virus detection and notification
• On-access (inbound and outbound) anti-virus scanning provides real-time
identification of both known and unknown viruses upon file access, create,
copy, rename, and run; disk access; system startup; and system shutdown.
• On-demand anti-virus scanning offers user-initiated detection of known
boot, file, macro, multi-partite, stealth, encrypted, and polymorphic
viruses located within files, drives (local and network), and diskettes.
• The Alert Manager offers centralized virus notification via alphanumeric
pager, SMTP e-mail, SNMP messaging, DMI alerting, audible alerting,
network broadcast, program execution, and Windows NT event logging.
(For details, see Chapter 6, “Using the Alert Manager,” in your online
Administrator’s Guide.)
• At-a-glance scan status via the anti-virus domain view reveals whether a
machine is all clear, infected, or overdue for a scan.
• Scans can be scheduled for entire member groups, as well as individual
machines or the whole domain.
• Virus-scan reports display how many virus alerts have occurred over a
specified period of time on specified machines.
8 Management Edition
Introducing the Management Edition Program
Conventions used in this guide
The following describes the typeface conventions used in this guide:
Bold
Sans-serif font
Keystrokes
Variables
Menu names, commands, buttons, and dialog box options
are shown in a bold sans-serif font.
Folder, icon, and computer key names, as well as screen text
on the software, are shown in a sans-serif font.
Text that the user must type in as a command or as a text
box entry (e.g., a pathname) is shown in a monospaced font.
Command-line text for which you must supply a value is
shown in an italic sans-serif font.
How to contact Network Associates
Customer service
To order products or obtain product information, contact the Network
Associates Customer Care department at (408) 988-3832 or write to the
following address:
Network Associates, Inc.
McCandless Towers
3965 Freedom Circle
Santa Clara, CA 95054-1203
U.S.A.
Technical support
Network Associates is famous for its dedication to customer satisfaction. We
have continued this tradition by making our site on the World Wide Web a
valuable resource for answers to technical support issues. We encourage you
to make this your first stop for answers to frequently asked questions, for
updates to Network Associates software, and for access to Network Associates
news and virus information
World Wide Web http://support.nai.com
If you do not find what you need or do not have web access, try one of our
automated services.
Internet support@nai.com
CompuServe GO NAI
America Online keyword MCAFEE
.
Getting Started Guide 9
Introducing the Management Edition Program
If the automated services do not have the answers you need, contact Network
Associates at one of the following numbers Monday through Friday between
6:00
For corporate-licensed customers:
For retail-licensed customers:
To provide the answers you need quickly and efficiently, the Network
Associates technical support staff needs some information about your
computer and your software. Please have this information ready before you
call:
• Product name and version number
• Computer brand and model
. and 6:00 P.M. Pacific time.
A.M
Phone (408) 988-3832
Fax (408) 970-9727
Phone (972) 855-7044
Fax (408) 970-9727
• Any additional hardware or peripherals connected to your computer
• Operating system type and version numbers
• Network type and version, if applicable
• Contents of your AUTOEXEC.BAT, CONFIG.SYS, and system LOGIN
script
• Specific steps to reproduce the problem
Network Associates training
For information about scheduling on-site training for any Network Associates
product, call (800) 338-8754.
Comments and feedback
Network Associates appreciates your comments and reserves the right to use
any information you supply in any way it believes appropriate without
incurring any obligation whatsoever. Please address your comments about
Network Associates anti-virus product documentation to: Network
Associates, Inc., 15220 NW Greenbrier Parkway, Suite 100, Beaverton, OR
97006-5762, U.S.A. You can also send faxed comments to (503) 531-7655 or
e-mail to tvd_documentation@nai.com.
10 Management Edition
Introducing the Management Edition Program
Reporting new items for anti-virus data file updates
Network Associates anti-virus software offers you the best available detection
and removal capabilities, including advanced heuristic scanning that can
detect new and unnamed viruses as they emerge. Occasionally, however, an
entirely new type of virus that is not a variation on an older type can appear
on your system and escape detection.
Because Network Associates researchers are committed to providing you with
effective and up-to-date tools you can use to protect your system, please tell
them about any new Java classes, ActiveX controls, dangerous websites, or
viruses that your software does not now detect. Note that Network Associates
reserves the right to use any information you supply as it deems appropriate,
without incurring any obligations whatsoever. Send your questions or virus
samples to:
virus_research@nai.com Use this address to send questions or
virus samples to our North America
and South America offices
vsample@nai.com Use this address to send questions or
virus samples gathered with Dr
Solomon’s Anti-Virus Toolkit* software
to our offices in the United Kingdom
To report items to our European research office, use these e-mail addresses:
virus_research_europe@nai.com Use this address to send questions or
virus samples to our offices in Western
Europe
virus_research_de@nai.com Use this address to send questions or
virus samples gathered with Dr
Solomon’s Anti-Virus Toolkit software
to our offices in Germany
To report items to our Asia-Pacific research office, or our office in Japan, use
one of these e-mail addresses:
virus_research_japan@nai.com Use this address to send questions or
virus samples to our offices in Japan
and East Asia
virus_research_apac@nai.com Use this address to send questions or
virus samples to our offices in Australia
and South East Asia
Getting Started Guide 11
Introducing the Management Edition Program
International contact information
To contact Network Associates outside the United States, use the addresses,
phone numbers and fax numbers below.
Network Associates
Australia
Level 1, 500 Pacific Highway
St. Leonards, NSW
Sydney, Australia 2065
Phone: 61-2-8425-4200
Fax: 61-2-9439-5166
Network Associates
Belgique
BDC Heyzel Esplanade, boîte 43
1020 Bruxelles
Belgique
Phone: 0032-2 478.10.29
Fax: 0032-2 478.66.21
Network Associates
Canada
139 Main Street, Suite 201
Unionville, Ontario
Canada L3R 2G6
Phone: (905) 479-4189
Fax: (905) 479-4540
Network Associates
Austria
Pulvermuehlstrasse 17
Linz, Austria
Postal Code A-4040
Phone: 43-732-757-244
Fax: 43-732-757-244-20
Network Associates
do Brasil
Rua Geraldo Flausino Gomez 78
Cj. - 51 Brooklin Novo - São Paulo
SP - 04575-060 - Brasil
Phone: (55 11) 5505 1009
Fax: (55 11) 5505 1006
Network Associates
People’s Republic of China
New Century Office Tower, Room 1557
No. 6 Southern Road Capitol Gym
Beijing
People’s Republic of China 100044
Phone: 8610-6849-2650
Fax: 8610-6849-2069
Network Associates Denmark
Lautruphoej 1-3
2750 Ballerup
Danmark
Phone: 45 70 277 277
Fax: 45 44 209 910
12 Management Edition
NA Network Associates Oy
Sinikalliontie 9, 3rd Floor
02630 Espoo
Finland
Phone: 358 9 5270 70
Fax: 358 9 5270 7100
Introducing the Management Edition Program
Network Associates
France S.A.
50 Rue de Londres
75008 Paris
France
Phone: 33 1 44 908 737
Fax: 33 1 45 227 554
Network Associates Hong Kong
19th Floor, Matheson Centre
3 Matheson Way
Causeway Bay
Hong Kong 63225
Phone: 852-2832-9525
Fax: 852-2832-9530
Network Associates Japan, Inc.
Toranomon 33 Mori Bldg.
3-8-21 Toranomon Minato-Ku
Tokyo 105-0001 Japan
Phone: 81 3 5408 0700
Fax: 81 3 5408 0780
Network Associates
Deutschland GmbH
Ohmstraße 1
D-85716 Unterschleißheim
Deutschland
Phone: 49 (0)89/3707-0
Fax: 49 (0)89/3707-1199
Network Associates Srl
Centro Direzionale Summit
Palazzo D/1
Via Brescia, 28
20063 - Cernusco sul Naviglio (MI)
Italy
Phone: 39 02 92 65 01
Fax: 39 02 92 14 16 44
Network Associates Latin America
1200 S. Pine Island Road, Suite 375
Plantation, Florida 33324
United States
Phone: (954) 452-1731
Fax: (954) 236-8031
Network Associates
de Mexico
Andres Bello No. 10, 4 Piso
4th Floor
Col. Polanco
Mexico City, Mexico D.F. 11560
Phone: (525) 282-9180
Fax: (525) 282-9183
Network Associates
International B.V.
Gatwickstraat 25
1043 GL Amsterdam
The Netherlands
Phone: 31 20 586 6100
Fax: 31 20 586 6101
Getting Started Guide 13
Introducing the Management Edition Program
Network Associates
Portugal
Av. da Liberdade, 114
1269-046 Lisboa
Portugal
Phone: 351 1 340 4543
Fax: 351 1 340 4575
Network Associates
South East Asia
78 Shenton Way
#29-02
Singapore 079120
Phone: 65-222-7555
Fax: 65-220-7255
Network Associates Sweden
Datavägen 3A
Box 596
S-175 26 Järfälla
Sweden
Phone: 46 (0) 8 580 88 400
Fax: 46 (0) 8 580 88 405
Net Tools Network Associates
South Africa
Bardev House, St. Andrews
Meadowbrook Lane
Epson Downs, P.O. Box 7062
Bryanston, Johannesburg
South Africa 2021
Phone: 27 11 706-1629
Fax: 27 11 706-1569
Network Associates
Spain
a
Orense 4, 4
Planta.
Edificio Trieste
28020 Madrid, Spain
Phone: 34 9141 88 500
Fax: 34 9155 61 404
Network Associates AG
Baeulerwisenstrasse 3
8152 Glattbrugg
Switzerland
Phone: 0041 1 808 99 66
Fax: 0041 1 808 99 77
Network Associates
Taiwan
Suite 6, 11F, No. 188, Sec. 5
Nan King E. Rd.
Taipei, Taiwan, Republic of China
Phone: 886-2-27-474-8800
Fax: 886-2-27-635-5864
14 Management Edition
Network Associates
International Ltd.
Minton Place, Victoria Street
Windsor, Berkshire
SL4 1EG
United Kingdom
Phone: 44 (0)1753 827 500
Fax: 44 (0)1753 827 520
2
Installing the Management
Edition Program
System requirements
Before installing the Management Edition program, verify that your system
has the features shown below, then consider the installation scenarios on
page 16.
Hardware recommended
The Management Edition program will install and run on any IBM PC or
PC-compatible computer equipped with:
• A Pentium processor-class CPU (central processing unit)
• At least 17
Management Console; at least 1
• At least 15
• At least 15
you add more anti-virus software
NOTE: In order to optimize performance, Network Associates
recommends that you not install the Management Console and the
Repository on the same machine; however, you may prefer to do this for
simplicity.
MB of RAM:
MB
of free hard disk space for the Management Console
MB
of free hard disk space for the Repository, which increases as
16MB of RAM (random-access memory) for the
MB
of RAM for the anti-virus components
2
• A NIC (network interface card) suitable for your network speed
Software supported
È
IMPORTANT: Neither the Management Server nor the Management
Console has been tested with Windows 2000 Professional or Server.
Network Associates does not currently certify or support running on
these platforms.
• For the Management Console: Windows NT Server or Workstation, v4.0
(with domain administrator rights)
• For the Management Server: Windows NT Server or Workstation, v3.51
and v4.0 (with domain administrator rights), running one or more TCP/IP,
Novell IPX, and NetBIOS protocols
Getting Started Guide 15
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