Management Edition
Getting Started Guide
Version 2.5
COPYRIGHT
Copyright © 1998–1999 Networks Associates Technology, Inc. All Rights Reserved. No part of
this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means without the written permission of
Networks Associates Technology, Inc., or its suppliers or affiliate companies.
TRADEMARK ATTRIBUTIONS
* ActiveHelp, Bomb Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX,
Compass 7, CyberCop, CyberMedia, Data Security Letter, Discover, Distributed Sniffer System, Dr
Solomon’s, Enterprise Secure Cast, First Aid, ForceField, Gauntlet, GMT, GroupShield, HelpDesk,
Hunter, ISDN Tel/Scope, LM 1, LANGuru, Leading Help Desk Technology, Magic Solutions,
MagicSpy, MagicTree, Magic University, MagicWin, MagicWord, McAfee, McAfee Associates,
MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom,
NetScan, Net Shield, NetShield, NetStalker, Net Tools, Network Associates, Network General, Network
Uptime!, NetXRay, Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good Privacy),
PocketScope, Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey,
RecoverKey-International, ReportMagic, RingFence, Router PM, Safe & Sound, SalesMagic,
SecureCast, Service Level Manager, ServiceMagic, Site Meter, Sniffer, SniffMaster, SniffNet, Stalker,
Statistical Information Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg,
Total Network Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD,
Trusted Mach, Trusted Mail, Uninstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan,
VShield, WebScan, WebShield, WebSniffer, WebStalker WebWall, and ZAC 2000 are registered
trademarks of Network Associates and/or its affiliates in the US and/or other countries. All
other registered and unregistered trademarks in this document are the sole property of their
respective owners.
LICENSE AGREEMENT
NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE TO USE THE
SOFTWARE THAT THIS DOCUMENTATION DESCRIBES, CONSULT THE README.1ST,
LICENSE.TXT, OR OTHER LICENSE DOCUMENT THAT ACCOMPANIES YOUR
SOFTWARE, EITHER AS A TEXT FILE OR AS PART OF THE SOFTWARE PACKAGING. IF
YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL
THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF
PURCHASE FOR A FULL REFUND.
Issued September 1999/Management Edition v2.5.0
Table of Contents
Chapter 1. Introducing the Management Edition Program . . . . . . . . . . . 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
What is the Management Edition program? . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
How does the Management Edition program work? . . . . . . . . . . . . . . . . . . . . .5
Management Edition program features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
New functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Seamlessly interactive management tools . . . . . . . . . . . . . . . . . . . . . . . .7
Automated software distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Real-time virus detection and notification . . . . . . . . . . . . . . . . . . . . . . . . .8
Conventions used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
How to contact Network Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Network Associates training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Comments and feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Reporting new items for anti-virus data file updates . . . . . . . . . . . . . . .11
International contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 2. Installing the Management Edition Program . . . . . . . . . . . .15
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hardware recommended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Software supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Defining anti-virus domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installing the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installation scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Option 1: Local machine/server – one anti-virus domain manager . . . . . 17
Option 2: Server/server – more than one anti-virus domain manager . . .18
Option 3: Local machine/local machine – ten machines or fewer . . . . . . 18
Option 4: Local machine/server – ten machines or fewer . . . . . . . . . . . . . 19
Installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Getting Started Guide iii
Table of Contents
Running the Management Console (initial use) . . . . . . . . . . . . . . . . . . . . . . . .26
Installing the master repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Installing anti-virus components in the Repository . . . . . . . . . . . . . . . .32
Understanding the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Font bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Left pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Right pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Upgrading the Management Edition program . . . . . . . . . . . . . . . . . . . . . . . . .44
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
iv Management Edition
1
Introducing the Management
Edition Program
Introduction
As a network administrator, your time is valuable. You’re responsible for
maintaining your corporate network at its optimum. The Management Edition
program solves your need for timely, efficient, and cost-effective
enterprise-wide anti-virus software distribution. With it, you can seamlessly
install, configure, and manage anti-virus software for remote networked
machines within anti-virus domains that you create.
What is the Management Edition program?
The Management Edition program is Network Associates* real-time software
distribution system, which installs, configures, upgrades, and removes
anti-virus software for remote machines on a network. The Management
Edition software helps protect your network from attacks by enabling
centralized upgrading of your network’s anti-virus software, as well as
centralized alerting of detected attacks. It reduces the time you must spend
installing and managing anti-virus software, particularly on large networks,
ensuring uninterrupted network security.
1
The Management Edition software helps you safeguard one of your most
important assets—your data—by delivering timely upgrades of VirusScan*
(for Windows95, Windows98, WindowsNT, and Windows3.1x) and
NetShield* for Windows NT. Anti-virus software distribution is an important
element in a comprehensive security program that includes a variety of safety
measures, such as regular use of encryption and intrusion detection software,
backups, meaningful password protection, training, and security awareness.
Network Associates urges you to set up and comply with such a security
program.
How does the Management Edition program work?
The Management Edition program installs software to member machines in
the anti-virus domains that you create, from software repositories (master,
mirror, and linked) that you create. You control these activities from the
Management Console, a drag-and-drop application that runs on Microsoft
Windows NT.
Getting Started Guide 5
Introducing the Management Edition Program
You can install the Management Edition program on the local hard disk drive
of the administrator’s workstation. You will need a Microsoft Windows NT
Domain Administrator account.
NOTE: You must install the Management Console and the Management
Server only on a Windows NT system. (The Management Console runs
only on Wind ows NT 4.0 , and the Mana gement Server runs on Windows
NT 3.51 or later.) Both applications, however, handle all tasks in the same
way across all Management Agent workstation platforms (Windows NT,
Windows 95, Windows 98, Windows 3.x, and Novell NetWare 3.12 or
later), which means less time spent learning new systems.
Most of the program’s functionality is built into these integrated services:
• Management Console. Use the Management Console to configure and
install anti-virus software on any machines in the anti-virus domain. For
details, see Chapter 3, “Creating Anti-virus Domains” and Chapter 5,
“Updating Your Anti-virus Software,” in your online Administrator’s
Guide.
• Management Server. Use the Management Server to coordinate the
scheduling of scans, receive alerts, and generate reports for the entire
anti-virus domain. For details, see Chapter 4, “Creating Schedules,” in
your online Administrator’s Guide.
• Management Agent. Use the Management Agent to initiate on-demand
• Alert Manager. Use the Alert Manager to configure alert notification
These services work together to provide easy management of machines in
your anti-virus domain. Each service is configurable through a console. To
access the Alert Manager settings from the Management Console, click
Anti-Virus Domain(s)
individual machine, and then click the
toolbar button.
6 Management Edition
scans via the Scheduler, and to send virus alerts from on-demand and
on-access scans back to the Management Server. For details, see Chapter
4, “Creating Schedules,” in your online Administrator’s Guide.
settings. When the anti-virus software managed by the Management
Edition program detects malicious activity on your servers, you can be
notified immediately by one or more of a wide variety of notification
methods. For details, see Chapter 6, “Using the Alert Manager,” in your
online Administrator’s Guide.
, an individual domain, a members group, or an
Component Configuration
Introducing the Management Edition Program
Management Edition program features
This version of the Management Edition program builds on the strengths of
previous versions, extending the established functionality and providing new
features to help you manage your network anti-virus solutions. See the
WHA TSNEW .TXT file inclu ded w ith the sof twar e for a full list of ne w feat ures
and information on the latest changes.
New functionality
• The Management Edition program now supports NetShield for NetWare
v4.1.1 anti-virus software.
• Forced updates of invalid external mirrors give you more control over how
and when mirror repositories are updated.
• This release includes the ability to configure custom tools—such as the
additional console required to configure remote NetShield for NetWare
servers—that can be launched from the
Console.
• You can now use the Repository’s Products page to update product files
such as SETUP.EXE or SETUP.ISS in addition to script (MCSCRIPT.INI)
and extension .DLL files.
Tools
menu in the Management
• You can now define custom messages that can be appear immediately
before or after a client update.
• This release features enhanced control over Name Provider-installed
machines.
Seamlessly interactive management tools
• The Management Console lets you configure and install anti-virus
software on any machines in the anti-virus domain from any Windows NT
machine on which it is installed.
• The Management Server coordinates the scheduling of scans, receives
alerts, and generates reports for the entire anti-virus domain from the
Windows NT machine on which it is installed.
• The Management Agent provides client installers for Windows 95 and
Windows NT machines that have peer networking disabled or removed, so
that you can add them to the network without need for file sharing.
• The diagnostics wizard gathers information in an e-mailable format and
helps our technical support staff solve your problems faster.
Getting Started Guide 7
Introducing the Management Edition Program
Automated software distribution
• The Management Console enables enhanced distribution speeds to a large
number of machines and efficiently stores domain and machine
information as registry entries (not .INI files).
• An enhanced Batch Install method lets desktop and laptop users initiate an
update upon login for fast installation of anti-virus software and updates.
• Linked repositories reduce WAN traffic by allowing you to distribute
software between repositories without having to install software from
separate CD-ROM discs.
• Different language versions of the same anti-virus software can co-exist in
a single repository. You specify the language version to be distributed for
each machine, group, or domain.
• Software installation reports show which anti-virus software is installed on
which machines, which machines are in which anti-virus domain, and
which machines have a non-standard configuration.
Real-time virus detection and notification
• On-access (inbound and outbound) anti-virus scanning provides real-time
identification of both known and unknown viruses upon file access, create,
copy, rename, and run; disk access; system startup; and system shutdown.
• On-demand anti-virus scanning offers user-initiated detection of known
boot, file, macro, multi-partite, stealth, encrypted, and polymorphic
viruses located within files, drives (local and network), and diskettes.
• The Alert Manager offers centralized virus notification via alphanumeric
pager, SMTP e-mail, SNMP messaging, DMI alerting, audible alerting,
network broadcast, program execution, and Windows NT event logging.
(For details, see Chapter 6, “Using the Alert Manager,” in your online
Administrator’s Guide.)
• At-a-glance scan status via the anti-virus domain view reveals whether a
machine is all clear, infected, or overdue for a scan.
• Scans can be scheduled for entire member groups, as well as individual
machines or the whole domain.
• Virus-scan reports display how many virus alerts have occurred over a
specified period of time on specified machines.
8 Management Edition
Introducing the Management Edition Program
Conventions used in this guide
The following describes the typeface conventions used in this guide:
Bold
Sans-serif font
Keystrokes
Variables
Menu names, commands, buttons, and dialog box options
are shown in a bold sans-serif font.
Folder, icon, and computer key names, as well as screen text
on the software, are shown in a sans-serif font.
Text that the user must type in as a command or as a text
box entry (e.g., a pathname) is shown in a monospaced font.
Command-line text for which you must supply a value is
shown in an italic sans-serif font.
How to contact Network Associates
Customer service
To order products or obtain product information, contact the Network
Associates Customer Care department at (408) 988-3832 or write to the
following address:
Network Associates, Inc.
McCandless Towers
3965 Freedom Circle
Santa Clara, CA 95054-1203
U.S.A.
Technical support
Network Associates is famous for its dedication to customer satisfaction. We
have continued this tradition by making our site on the World Wide Web a
valuable resource for answers to technical support issues. We encourage you
to make this your first stop for answers to frequently asked questions, for
updates to Network Associates software, and for access to Network Associates
news and virus information
World Wide Web http://support.nai.com
If you do not find what you need or do not have web access, try one of our
automated services.
Internet support@nai.com
CompuServe GO NAI
America Online keyword MCAFEE
.
Getting Started Guide 9
Introducing the Management Edition Program
If the automated services do not have the answers you need, contact Network
Associates at one of the following numbers Monday through Friday between
6:00
For corporate-licensed customers:
For retail-licensed customers:
To provide the answers you need quickly and efficiently, the Network
Associates technical support staff needs some information about your
computer and your software. Please have this information ready before you
call:
• Product name and version number
• Computer brand and model
. and 6:00 P.M. Pacific time.
A.M
Phone (408) 988-3832
Fax (408) 970-9727
Phone (972) 855-7044
Fax (408) 970-9727
• Any additional hardware or peripherals connected to your computer
• Operating system type and version numbers
• Network type and version, if applicable
• Contents of your AUTOEXEC.BAT, CONFIG.SYS, and system LOGIN
script
• Specific steps to reproduce the problem
Network Associates training
For information about scheduling on-site training for any Network Associates
product, call (800) 338-8754.
Comments and feedback
Network Associates appreciates your comments and reserves the right to use
any information you supply in any way it believes appropriate without
incurring any obligation whatsoever. Please address your comments about
Network Associates anti-virus product documentation to: Network
Associates, Inc., 15220 NW Greenbrier Parkway, Suite 100, Beaverton, OR
97006-5762, U.S.A. You can also send faxed comments to (503) 531-7655 or
e-mail to tvd_documentation@nai.com.
10 Management Edition
Introducing the Management Edition Program
Reporting new items for anti-virus data file updates
Network Associates anti-virus software offers you the best available detection
and removal capabilities, including advanced heuristic scanning that can
detect new and unnamed viruses as they emerge. Occasionally, however, an
entirely new type of virus that is not a variation on an older type can appear
on your system and escape detection.
Because Network Associates researchers are committed to providing you with
effective and up-to-date tools you can use to protect your system, please tell
them about any new Java classes, ActiveX controls, dangerous websites, or
viruses that your software does not now detect. Note that Network Associates
reserves the right to use any information you supply as it deems appropriate,
without incurring any obligations whatsoever. Send your questions or virus
samples to:
virus_research@nai.com Use this address to send questions or
virus samples to our North America
and South America offices
vsample@nai.com Use this address to send questions or
virus samples gathered with Dr
Solomon’s Anti-Virus Toolkit* software
to our offices in the United Kingdom
To report items to our European research office, use these e-mail addresses:
virus_research_europe@nai.com Use this address to send questions or
virus samples to our offices in Western
Europe
virus_research_de@nai.com Use this address to send questions or
virus samples gathered with Dr
Solomon’s Anti-Virus Toolkit software
to our offices in Germany
To report items to our Asia-Pacific research office, or our office in Japan, use
one of these e-mail addresses:
virus_research_japan@nai.com Use this address to send questions or
virus samples to our offices in Japan
and East Asia
virus_research_apac@nai.com Use this address to send questions or
virus samples to our offices in Australia
and South East Asia
Getting Started Guide 11
Introducing the Management Edition Program
International contact information
To contact Network Associates outside the United States, use the addresses,
phone numbers and fax numbers below.
Network Associates
Australia
Level 1, 500 Pacific Highway
St. Leonards, NSW
Sydney, Australia 2065
Phone: 61-2-8425-4200
Fax: 61-2-9439-5166
Network Associates
Belgique
BDC Heyzel Esplanade, boîte 43
1020 Bruxelles
Belgique
Phone: 0032-2 478.10.29
Fax: 0032-2 478.66.21
Network Associates
Canada
139 Main Street, Suite 201
Unionville, Ontario
Canada L3R 2G6
Phone: (905) 479-4189
Fax: (905) 479-4540
Network Associates
Austria
Pulvermuehlstrasse 17
Linz, Austria
Postal Code A-4040
Phone: 43-732-757-244
Fax: 43-732-757-244-20
Network Associates
do Brasil
Rua Geraldo Flausino Gomez 78
Cj. - 51 Brooklin Novo - São Paulo
SP - 04575-060 - Brasil
Phone: (55 11) 5505 1009
Fax: (55 11) 5505 1006
Network Associates
People’s Republic of China
New Century Office Tower, Room 1557
No. 6 Southern Road Capitol Gym
Beijing
People’s Republic of China 100044
Phone: 8610-6849-2650
Fax: 8610-6849-2069
Network Associates Denmark
Lautruphoej 1-3
2750 Ballerup
Danmark
Phone: 45 70 277 277
Fax: 45 44 209 910
12 Management Edition
NA Network Associates Oy
Sinikalliontie 9, 3rd Floor
02630 Espoo
Finland
Phone: 358 9 5270 70
Fax: 358 9 5270 7100
Introducing the Management Edition Program
Network Associates
France S.A.
50 Rue de Londres
75008 Paris
France
Phone: 33 1 44 908 737
Fax: 33 1 45 227 554
Network Associates Hong Kong
19th Floor, Matheson Centre
3 Matheson Way
Causeway Bay
Hong Kong 63225
Phone: 852-2832-9525
Fax: 852-2832-9530
Network Associates Japan, Inc.
Toranomon 33 Mori Bldg.
3-8-21 Toranomon Minato-Ku
Tokyo 105-0001 Japan
Phone: 81 3 5408 0700
Fax: 81 3 5408 0780
Network Associates
Deutschland GmbH
Ohmstraße 1
D-85716 Unterschleißheim
Deutschland
Phone: 49 (0)89/3707-0
Fax: 49 (0)89/3707-1199
Network Associates Srl
Centro Direzionale Summit
Palazzo D/1
Via Brescia, 28
20063 - Cernusco sul Naviglio (MI)
Italy
Phone: 39 02 92 65 01
Fax: 39 02 92 14 16 44
Network Associates Latin America
1200 S. Pine Island Road, Suite 375
Plantation, Florida 33324
United States
Phone: (954) 452-1731
Fax: (954) 236-8031
Network Associates
de Mexico
Andres Bello No. 10, 4 Piso
4th Floor
Col. Polanco
Mexico City, Mexico D.F. 11560
Phone: (525) 282-9180
Fax: (525) 282-9183
Network Associates
International B.V.
Gatwickstraat 25
1043 GL Amsterdam
The Netherlands
Phone: 31 20 586 6100
Fax: 31 20 586 6101
Getting Started Guide 13
Introducing the Management Edition Program
Network Associates
Portugal
Av. da Liberdade, 114
1269-046 Lisboa
Portugal
Phone: 351 1 340 4543
Fax: 351 1 340 4575
Network Associates
South East Asia
78 Shenton Way
#29-02
Singapore 079120
Phone: 65-222-7555
Fax: 65-220-7255
Network Associates Sweden
Datavägen 3A
Box 596
S-175 26 Järfälla
Sweden
Phone: 46 (0) 8 580 88 400
Fax: 46 (0) 8 580 88 405
Net Tools Network Associates
South Africa
Bardev House, St. Andrews
Meadowbrook Lane
Epson Downs, P.O. Box 7062
Bryanston, Johannesburg
South Africa 2021
Phone: 27 11 706-1629
Fax: 27 11 706-1569
Network Associates
Spain
a
Orense 4, 4
Planta.
Edificio Trieste
28020 Madrid, Spain
Phone: 34 9141 88 500
Fax: 34 9155 61 404
Network Associates AG
Baeulerwisenstrasse 3
8152 Glattbrugg
Switzerland
Phone: 0041 1 808 99 66
Fax: 0041 1 808 99 77
Network Associates
Taiwan
Suite 6, 11F, No. 188, Sec. 5
Nan King E. Rd.
Taipei, Taiwan, Republic of China
Phone: 886-2-27-474-8800
Fax: 886-2-27-635-5864
14 Management Edition
Network Associates
International Ltd.
Minton Place, Victoria Street
Windsor, Berkshire
SL4 1EG
United Kingdom
Phone: 44 (0)1753 827 500
Fax: 44 (0)1753 827 520
2
Installing the Management
Edition Program
System requirements
Before installing the Management Edition program, verify that your system
has the features shown below, then consider the installation scenarios on
page 16.
Hardware recommended
The Management Edition program will install and run on any IBM PC or
PC-compatible computer equipped with:
• A Pentium processor-class CPU (central processing unit)
• At least 17
Management Console; at least 1
• At least 15
• At least 15
you add more anti-virus software
NOTE: In order to optimize performance, Network Associates
recommends that you not install the Management Console and the
Repository on the same machine; however, you may prefer to do this for
simplicity.
MB of RAM:
MB
of free hard disk space for the Management Console
MB
of free hard disk space for the Repository, which increases as
16MB of RAM (random-access memory) for the
MB
of RAM for the anti-virus components
2
• A NIC (network interface card) suitable for your network speed
Software supported
È
IMPORTANT: Neither the Management Server nor the Management
Console has been tested with Windows 2000 Professional or Server.
Network Associates does not currently certify or support running on
these platforms.
• For the Management Console: Windows NT Server or Workstation, v4.0
(with domain administrator rights)
• For the Management Server: Windows NT Server or Workstation, v3.51
and v4.0 (with domain administrator rights), running one or more TCP/IP,
Novell IPX, and NetBIOS protocols
Getting Started Guide 15
Installing the Management Edition Program
• For anti-virus domain member machines: Windows NT Server or
Workstation, v3.51 or later; Windows 95; Windows 98; Windows for
Workgroups 3.11; Windows 3.1; and Novell NetWare v3.12 or later
• For most machines: a Microsoft peer networking client (except Windows
3.1 or Windows 95 machines with a NetWare client and Name Provider
service, and NetWare servers that do not require a network client)
Defining anti-virus domains
An anti-virus domain is a collection of machines that are running Windows NT,
Windows 95, Windows 98, Windows 3.1, Windows for Workgroups 3.11, or
NetWare. It allows you to manage your anti-virus strategy, by grouping large
numbers of machines logically.
Any number of machines are allowed in an anti-virus domain. Before
installing the Management Console software, consider how you want to
divide your organization into management units, or anti-virus domains. You
can manage your whole network as one anti-virus domain, divide it into
several anti-virus domains, or follow the structure of the Microsoft network
domains you've already set up.
The Management Console allows you to create one or more anti-virus
domains, based on how you want to group machines on the network. You can
then install, update, and configure the anti-virus software for all anti-virus
domains, a single anti-virus domain, or a single machine.
Each anti-virus domain must contain a Management Server to provide central
communications, and this must be a Windows NT machine. All other
members of the anti-virus domain will have a Management Agent installed
automatically, with one or more anti-virus components.
Installing the Management Console
The Management Console is the program that controls the configuration and
installation of anti-virus software on machines in the anti-virus domain.
È
IMPORTANT: The Management Console for version 2.5 of the
Management Edition program runs only on Windows NT 4.0.
The Management Console does not have to run on the Management Server,
and it does not have to run continuously. You use it to install and configure
anti-virus software for Windows NT Workstation, Windows 95, Windows 98,
Windows for Workgroups 3.11, Windows 3.1, and for NetWare. We
recommend that you run the Management Console from the network
administrator’s machine.
16 Management Edition
Installing the Management Edition Program
You can install the Management Console program on a machine’s local hard
disk drive, or on a shared directory on a file server. Installing it to a file server
allows you to run it from different machines that have access to the shared
directory. However, only one machine may run the software at any one time.
Installation scenarios
When you are installing the Management Edition program, consider these
three key items:
• the location of the program files for the Management Console,
• the location of the Repository,
• and the selection of the Management Server.
You can specify each of these as a user’s Windows NT Workstation (referred
to as “local machine”) or a Windows NT Server (referred to as “server”).
Some installation options are more viable than others. We discuss them in the
next section.
Option 1: Local machine/server – one anti-virus domain manager
This is the first of the two main recommended installation options. If a single
person is responsible for the maintenance of your anti-virus solution, we
recommend this configuration.
Program Files location: Local machine
Repository location: Server
Management Server location: Server
Installing the program files to a local machine provides the best performance
for the Management Console user on the same machine.
As long as the Windows NT Server is left powered on, this arrangement
allows member machines to update at any time, send on-access alerts back to
the Management Server and scheduled scans can always be initiated by the
Management Server, regardless of when they are set to start.
Getting Started Guide 17
Installing the Management Edition Program
Option 2: Server/server – more than one anti-virus domain manager
We recommend this configuration for sites that have more than one person
administering the anti-virus solution.
Program Files location: Server
Repository location: Server
Management Server location: Server
The program files in this option are stored on a server rather than a local
machine. This allows easy access to the Management Console from any
machine/user that has sufficient access rights to the share/directory on the
server containing the files. However, the performance is slower than Option 1,
because the program and its configuration files are being accessed across the
network.
Option 3: Local machine/local machine – ten machines or fewer
We do not recommend this configuration, but it is usable in small locations
consisting of ten machines or fewer.
Program Files location: Local machine
Storing the program files on the local machine provides optimal performance
for the Management Console user on the same machine, but restricts its usage
to a single machine unless the local installation directory is shared by that user.
This may be useful when one person has primary responsibility for use of the
Management Console and wants the best performance. Other users who use it
occasionally will have slower access across the network.
È
18 Management Edition
Repository location: Local machine
Management Server location: Local machine
IMPORTANT: A Windows NT Workstation has a limit of ten concurrent
connections with other machines; if the Repository is installed on a local
machine, simultaneous updates are limited to no more than ten
machines. With this configuration, sites with more than ten machines
using the Batch Install method will experience poor performance or
possible update failures. To avoid this, such sites can place a repository
on a NetWare server (with sufficient spare connections) and configure
their anti-virus domain members to update from this repository.
Installing the Management Edition Program
The local machine serving as the Management Server should not be powered
off. If it is, it may miss on-access virus alerts that are generated by other
machines and the scheduler may miss sending scheduled events to member
machines while the machine is powered off.
Option 4: Local machine/server – ten machines or fewer
This option, although similar to the previous one, does not rely on the local
workstation being continuously powered on.
Program Files location: Local machine
Repository location: Local machine
Management Server location: Server
As long as the server is continuously powered on, on-access alerts and
scheduled events will not be missed.
However, when the local machine holding the repository is powered off, Batch
installations will fail. Because of the connection restriction for Windows NT
workstations, the limit of ten concurrent updates still applies.
Getting Started Guide 19
Installing the Management Edition Program
Installation steps
È
IMPORTANT: If you are upgrading from version 2.0 to version 2.5 of the
Management Edition program, you must install your new version to the
same folder as your previous version to preserve your anti-virus domain
configuration.
If you are upgrading from version 1.5 to version 2.0 or later, you must
install the new version to a different folder than the previous version;
otherwise, you cannot proceed with the installation until you remove
previous versions of the Management Edition program from your hard
drive. However, before you remove previous versions of the
Management Edition program, be sure to preserve your anti-virus
domain structure by using the
menu.
The Management Console for version 2.5 of the Management Edition
program runs only on Windows NT 4.0.
Once you have selected one of the four installation options discussed above,
complete the following installation procedure.
Import Domain
command on the
File
Follow these steps to install the Management Console:
1. Before installation, make sure that the machine you are running is
2. Start your PC and log on with a user name in the Domain Administrator
3. Insert the Management Edition CD-ROM into the drive.
4. Click
5. Enter
20 Management Edition
virus-free. Refer to the relevant anti-virus product manual.
group.
Start
on your Windows taskbar, and then click
SETUP.EXE
in the text box, and then click OK.
Run
.
Installing the Management Edition Program
The Setup program prepares the InstallShield Wizard, which guides you
through the installation process, and then the first Welcome dialog box
appears (Figure 2-1).
Figure 2-1. Welcome dialog box
6. Click
Next.
A second Welcome dialog box appears (Figure 2-2).
Figure 2-2. Welcome (#2) dialog box
7. Close any programs you may have running, and click
the installation.
The Software License Agreement appears.
Next
to continue
Getting Started Guide 21
Installing the Management Edition Program
8. Read the license carefully. Click
Yes
to accept the terms of the software
license and continue the installation.
The User Information dialog box appears (Figure 2-3).
Figure 2-3. User Information dialog box
9. Enter your name and company (both details are required) in the text
boxes, and then click
Next
to continue the installation.
10. By default, the wizard installs program files in directory
22 Management Edition
The Choose Destination Location dialog box appears (Figure 2-4).
Figure 2-4. Choose Destination Location dialog box
C:\Program Files\Network Associates\Management Console.
Installing the Management Edition Program
• You can accept the default directory.
or
• You can select a different folder, by clicking
Browse
The Browse for Folder dialog box appears (Figure 2-5).
Figure 2-5. Browse for Folder dialog box
Select a folder, and click OK.
NOTE: If the Management Edition program is installed on a
server, you can run the Management Console on other
machines that have access to its program folder.
.
11. Click
Next
to continue the installation.
Getting Started Guide 23
Installing the Management Edition Program
Setup checks that there is enough hard disk space for the installation, and
then the Select Program Folder dialog box appears (Figure 2-6).
Figure 2-6. Select Program Folder dialog box
12. To add program icons to a folder, you can accept the default, or you can
specify a different program folder than the one shown in the
Folder
the
text box, either by typing its name in the text box or selecting it in
Existing Folders
Program
list box.
13. Click
24 Management Edition
Next
to continue the installation.
Setup now has all the information needed for the installation. The Start
Copying Files dialog box appears (Figure 2-7).
Figure 2-7. Start Copying Files dialog box
Installing the Management Edition Program
14. To review or change the information, click
installation, click
If you click
Next
.
Next
, the Setup Complete dialog box appears (Figure 2-8).
Back
. To begin the
Figure 2-8. Setup Complete dialog box
15. Once the installation is complete, you can do one of the following:
• Select
Yes, launch the program file
, and then click
Finish
to start
the Management Console.
or
• Select
Yes, I want to view the README file
to display the file.
, and then click
Getting Started Guide 25
Finish
Installing the Management Edition Program
Running the Management Console (initial use)
The first time you run the Management Console, it prompts for a location to
install the master repository (also known as “the Repository,” as distinguished
from mirror repositories, which occur in multiples).
Installing the master repository
The master repository (i.e., the Repository) is a set of sub-directories that contain
all the Management and anti-virus software for distribution around the
network. Member machines have read-only access to it. Updates to member
machines can be scheduled to occur at any time.
NOTE: The master repository must be permanently available to allow
software updates to occur and must be located on a Windows NT server
or workstation. This may be the Management Server or a different
machine.
You must install your master repository on a Windows NT server that is
permanently available.
Installing the master repository on a Windows NT server means that the
necessary directories and shares are set up automatically as a part of the
installation process. This is the default option. It is the only available option for
installing the master repository.
Follow these steps to install the master repository:
1. First, launch the Management Edition program.
26 Management Edition
Installing the Management Edition Program
The Repository Setup dialog box appears (Figure 2-9).
Figure 2-9. Repository Setup dialog box
2. Enter the server name in the
Machine
box.
or
Click the browse (
...
) button next to the
Machine
server in the Network Browser dialog box (Figure 2-10).
Figure 2-10. Network Browser dialog box
box to select a different
Getting Started Guide 27
Installing the Management Edition Program
Select a suitable server, and click OK. Your selection appears in the
Repository Setup dialog box (Figure 2-11).
3. Accept the default location for the master repository, C:\Program Files\
Network Associates\Management Console\Disks on the local machine,
Repository Path
in the
or
Figure 2-11. Repository Setup dialog box
box.
28 Management Edition
Click the browse (
...
) button to select a different path in the Browse for
Folder dialog box (Figure 2-12).
Figure 2-12. Browse for Folder dialog box
NOTE: You must use the machine name and the full path—not the
UNC path or share name. For example, Machine:
Repository Path:
E:\APPS\PROGRAMS
.
ADMIN_MACHINE
Installing the Management Edition Program
Select a suitable path, and click OK. Your selection appears in the
Repository Setup dialog box.
4. If the share directory is to be hidden, select the
Hide Shares
checkbox.
5. Click OK to begin installing the master repository.
The master repository initially needs about 15MB of disk space.
However, it will need more space as you upgrade your version of the
Management Edition program and add more Management Edition
components, and if you want to keep more than one version of anti-virus
software in the Repository. Use Windows Explorer or File Manager to
check that you have enough disk space.
A confirmation dialog box appears.
6. Click
Yes
to confirm that you are installing the master repository on a
server that is always running.
The Management Console copies the Management components into the
master repository, as shown in the Repository dialog box on the
Maintenance page (Figure 2-13).
Figure 2-13. Repository dialog box
(Maintenance page)
Getting Started Guide 29
Installing the Management Edition Program
Refer also to the Repository diagram (Figure 2-14).
The following table lists the Management components:
Figure 2-14. Repository diagram
Management Agent
Lets you manage each member machine in the anti-virus
domain. (It is automatically installed on every Management
Edition machine.)
30 Management Edition
Scheduler
Helps you schedule on-demand scans for specific times.
(no icon)
(no icon)
Update Manager
Runs on the Management Server and provides one of the
three methods for updating member machines.
Update Agent
Processes changes to the configuration of installed
components. (It is part of the Management Agent.)
Name Provider
Automatically generates a unique machine name for each
Windows 3.1 machine. Provides a list of names of Windows
95 and Windows 98 machines that have no peer
networking.
You can now install the anti-virus components into the Repository, or
choose to finish installing the Repository and Management components.
Installing the Management Edition Program
• To install anti-virus components after completing the installation of
the Management Console, click
Cancel
when the Browse for Folder
dialog box appears. See “Installing anti-virus components in the
Repository” on page 32.
or
• To install the anti-virus components now, follow these steps when
the Browse for Folder dialog box appears:
a. Click the drive letter where the anti-virus components are
located; this is usually the CD-ROM drive or the A:\ drive.
b. To install from CD-ROM, select the relevant folder and click
OK
. To install from diskette, select the relevant drive letter and
click OK. The anti-virus components are installed.
The New Anti-Virus Domain dialog box appears (Figure 2-15).
Figure 2-15. New Anti-Virus Domain dialog box
7. Enter a name for the anti-virus domain, such as the name of the office,
city, or country. Click OK.
The Management Console main screen is updated. Items in bold type in
the anti-virus domain view are configured and installed. Items in plain
type are configured but not installed; you can configure them locally,
before installing them on the target machine.
Getting Started Guide 31
Installing the Management Edition Program
Installing anti-virus components in the Repository
You have now installed the management components into the master
repository. You must now install the anti-virus software into the Repository.
Follow these steps to install anti-virus components in the Repository:
1. In the Management Console’s main menu, click
Repository
The Repository dialog box appears, with the Products page showing the
management components that are currently in the Repository (Figure
2-16).
.
Tools
, and then click
2. Click
32 Management Edition
Install
Figure 2-16. Repository dialog box
(Products page)
.
Installing the Management Edition Program
The Install New Software dialog box appears (Figure 2-17).
Figure 2-17. Install New Software dialog box
3. Click
Product
to install a new version of the software.
The other types of software that you can install via this dialog box are as
follows:
Extra Dat.
Click this to install emergency detection driver files
(EXTRA.DAT or EXTRA.DRV) that are sent to you by an AVERT lab.
Dat Update.
Click this to install the periodic .DAT updates that are
posted to the Network Associates FTP site.
Zipped.
Click this to install a .ZIP file containing a complete product, a
downloaded .DAT update that hasn’t been unzipped yet, or a Repository
or a portion of one that has been zipped. If you are adding a portion of
someone else’s Repository to your own as a .ZIP file, click
Filters
to select
which platforms and languages from the .ZIP to add.
4. Insert your anti-virus software CD into your CD-ROM drive or Disk 1
into your diskette drive.
Getting Started Guide 33
Installing the Management Edition Program
The Browse for Folder dialog box appears (Figure 2-18).
Figure 2-18. Browse for Folder dialog box
5. Click the appropriate drive letter, and click OK.
The anti-virus software files are copied into the Repository, as shown in
the Repository dialog box on the Maintenance page (Figure 2-19).
6. If you are using diskettes, repeat step 4 for each disk in the set. Repeat for
34 Management Edition
Figure 2-19. Repository dialog box
(Maintenance page)
each Windows platform or version for the software that you want to
store in the Repository.
Installing the Management Edition Program
Once the files are copied, the anti-virus components you installed are
added to the list, as shown in the Repository dialog box on the Products
page (Figure 2-20).
Figure 2-20. Repository dialog box
(Products page)
7. If you have member machines running Windows for Workgroups 3.11,
Windows 95, Windows 98, and Windows NT, you must install anti-virus
software into the Repository for each operating system. Repeat steps 4
through 6 until you have installed all the necessary versions.
8. Click
Close
to complete the installation.
For full details about the contents of the Repository, see “Listing the
Repository contents” in your online Administrator’s Guide.
Getting Started Guide 35
Installing the Management Edition Program
Understanding the Management Console
You can consult the following sections for details about the main areas of the
Management Console (Figure 2-21):
• “Menu bar” on page 37,
• “Toolbar” on page 39,
• “Font bar” on page 40,
• “Left pane” on page 40,
• “Right pane” on page 41, and
• “Status bar” on page 43.
36 Management Edition
Figure 2-21. Management Console
(Installation Log)
Menu bar
Installing the Management Edition Program
Consult the following table for explanations of Management Console’s main
menu commands:
Menu name Menu commands
File
Edit
New Domain / Machine / Members Group / Scheduler Event.
Click this to add one of these types to the anti-virus domain.
Click this to print reports and logs currently displayed in the
Print.
right-hand pane.
Import Domain(s).
structure from a previous version of the Management Edition
program.
Click this to exit the Management Edition Console.
Exit.
Find Machine.
Click this to add the anti-virus domain
Click this to locate machines in a large network.
View Large Toolbar.
containing both icons and text names.
Small Toolbar.
containing only icons.
Hide Toolbar.
from view.
Status Bar.
default is to show.
Machine Comments
machines.
Non-Standard Objects.
machines with non-standard configurations.
Refresh.
in the right-hand pane.
Click this to remove the status bar from view. The
Click this to refresh the information currently displayed
Click this to view the toolbar with large buttons
Click this to view the toolbar with small buttons
Click this to remove the toolbar and the font bar
. Click this to display comments about the
Click this to show [N/S] next to
Getting Started Guide 37
Installing the Management Edition Program
Menu name Menu commands
Tools
Repository.
Click this to view the Repository and install software
to it.
Push On Install.
Click this to enable a first-time or upgrade
installation of selected Management and anti-virus components
from the Repository. (Recommended for upgrading only small
numbers of member machines simultaneously, after the initial
installation has been performed.)
Push Off Install.
Click this to enable a first-time or upgrade
installation of selected Management and anti-virus components
from the Repository. (Recommended for simultaneous upgrading
of 100 or fewer member machines, after the initial installation has
been performed.)
Batch Install.
Click this to enable background installation of
software. (Recommended for simultaneous upgrading of 100 or
more member machines. However, Batch Install cannot be used
to perform the initial installation; the Management Console will
default to Pull Off installation for machines requiring an initial
installation.)
Collect Diagnostics.
Click this to launch the data-collection
utility, which creates an e-mailable file for enhanced technical
support.
Customize Tools.
Click this to configure a custom tool to be
launched from this menu.
Options.
Click this to configure additional installation and
virus-scanning options.
Help Contents.
38 Management Edition
Click this to view the online help topics using a table of
contents or searchable index.
Click this to view version and copyright information about
About.
the Management Edition program.
Toolbar
Installing the Management Edition Program
The toolbar is displayed across the top of the application window, below the
menu bar. The toolbar provides quick mouse access to many functions used in
the Management Console.
Follow these steps to display or hide the toolbar:
1. Click
View
on the Management Console’s main menu.
2. Do one of the following:
• To display the default small toolbar, choose
The small toolbar appears (Figure 2-22).
Figure 2-22. Small toolbar
• To display the large toolbar, choose
The large toolbar appears (Figure 2-23).
Figure 2-23. Large toolbar
or
• To hide the toolbar, choose
Hide Toolbar
Small Toolbar
Large Toolbar
.
.
.
Getting Started Guide 39
Installing the Management Edition Program
Consult the following table for an explanation of the toolbar icons.
Click... Command To...
Font bar
New
Apply
Configuration
Print
Add/Remove
Components
Change
Component
Configuration
About
Create a new anti-virus domain.
Apply the configuration to all machines in the
current domain, automatically repeating failed
updates until they succeed.
Print the report currently displayed in the
right-hand pane.
Add or remove components, specifying languages
and versions.
Change the configuration of the components to be
distributed.
View the
and version information about the Management
Edition program.
dialog box containing copyright
About
The font bar (Figure 2-24) is below the toolbar. You can use it to change the
appearance of the report in the right pane by modifying the font style and size.
Left pane
The left pane shows the view of the entire anti-virus domain. Symbols to the
left of the machines show the status of the latest virus scan, or the status of the
updates to the anti-virus software.
40 Management Edition
Figure 2-24. Font bar
Right pane
Installing the Management Edition Program
The right pane provides information about your entire Microsoft network, and
more specific information about the machines, group of machines, or whole
anti-virus domains shown in the left pane. The tabs that appear at the bottom
of the right-hand pane will vary depending on your selection of items in the
left-hand pane. You can click on each tab to view its corresponding page and
options:
Left-pane
selection
Anti-Virus
Domain(s)
Individual domain
Right-pane view options
Network.
network.
Properties.
information for the selected domain.
Scan Results.
previous virus scans for the whole anti-virus domain.
Repository.
version and licensing information.
Network.
network.
Properties.
information for the selected domain.
Scan Results.
previous virus scans for the selected domain you’ve
created within the main Anti-Virus Domain(s).
Domain Log.
in the selected domain.
Click this tab to view a list of machines in your
Click this tab to view platform and domain
Click this tab to view historical results of
Click this tab to view anti-virus product
Click this tab to view a list of machines in your
Click this tab to view platform and domain
Click this tab to view historical results of
Click this tab to view the status of machines
Getting Started Guide 41
Installing the Management Edition Program
Left-pane
selection
Management
Server
Scheduler
Right-pane view options
Network.
Click this tab to view a list of machines in your
network.
Properties.
Click this tab to view platform and domain
information for the selected domain.
Scan Results.
Click this tab to view historical results of
previous virus scans for the selected domain you’ve
created within the main Anti-Virus Domain(s).
Domain Log.
Click this tab to view the status of machines
in the selected domain.
Installation Log.
Click this tab to view the history and
status of component installation on the selected machine.
Scan Report.
Click this tab to view historical results of
previous virus scans for the selected machine.
Pending Updates.
Click this tab to view a list of
outstanding Batch Install updates.
Completed Updates.
Click this tab to view a list of
completed, cancelled, and failed Batch Install updates.
Network.
Click this tab to view a list of machines in your
network.
Scheduler Events.
Click this tab to view a list of pending
virus scans.
Scheduler Log.
Click this tab to view a list of successful
and failed virus scans.
42 Management Edition
Installing the Management Edition Program
Left-pane
selection
Members group
Individual member
machine
Right-pane view options
Network.
network.
Properties.
information for machines in the selected Members group.
Scan Results.
previous virus scans for machines in the selected
Members group within an anti-virus domain.
Domain Log.
in the selected Members group.
Network.
network.
Properties.
information for the selected machine.
Scan Results.
previous virus scans for the selected machine you’ve
added to a Member group within an anti-virus domain.
Domain Log.
selected machine.
Installation Log.
status of component installation on the selected machine.
Scan Report.
previous virus scans for the selected machine.
Click this tab to view a list of machines in your
Click this tab to view platform and domain
Click this tab to view historical results of
Click this tab to view the status of machines
Click this tab to view a list of machines in your
Click this tab to view platform and domain
Click this tab to view historical results of
Click this tab to view the status of the
Click this tab to view the history and
Click this tab to view historical results of
Status bar
The status bar (Figure 2-25) is at the bottom of the Management Console
window.
To hide or display the status bar, click
main menu, and then click
Status Bar
View
on the Management Console’s
.
Figure 2-25. Status bar
The status bar describes the following:
• The action of a specified menu command or toolbar button. As you pass
the mouse pointer over menu options, toolbar buttons and icons, messages
appear on the left side of the status bar to describe them.
Getting Started Guide 43
Installing the Management Edition Program
• The keyboard latch state. When the following keys are latched down, they
are indicated on the right side of the status bar:
– NUM. The
– CAP. The
– SCRL. The
• The spinning gold coin indicates that a network access is in progress.
Num Lock
Caps Lock
Scroll Lock
key is latched down.
key is latched down.
key is latched down.
Upgrading the Management Edition program
When upgraded versions of the Management Edition program are released
with new features, you can change your current version for the newly released
version. Upgrading to a new version does not affect your current anti-virus
domain configuration, the schedules for the anti-virus scans, or the responses
to any virus alerts.
To upgrade your Management Edition software to a newer version:
1. Exit from the Management Console, if it is running.
2. Insert your new Management Edition CD into your CD-ROM drive.
3. Run
SETUP.EXE
instructions. For detailed information, see “Installing the Management
Console” on page 16.
from your CD-ROM drive and follow the on-screen
4. Click
5. For the updates of the outstanding changes on your Management Servers
44 Management Edition
È
.
IMPORTANT: If you are upgrading from version 2.0 to version 2.5
of the Management Edition program, you must install your new
version to the same folder as your previous version to preserve your
anti-virus domain configuration.
If you are upgrading from version 1.5 to versions 2.0 or later, you
must install the new version to a different folder than the previous
version; otherwise, you cannot proceed with the installation until
you remove previous versions of the Management Edition program
from your hard drive. However, before you remove previous
versions of the Management Edition program, be sure to preserve
your anti-virus domain structure by using the
command on the
The Management Console for Management Edition version 2.5 runs
only on Windows NT 4.0. When you launch the program file, the
Management Console checks that your files are up-to-date. A dialog
box prompts you if the files need updating.
Yes
. The Management Console checks and updates all domain
Management Servers.
to take effect, right-click the Management Server, and choose
Configuration
.
File
menu.
Import Domain(s)
Apply
Index
A
About button,40
access
in progress
,
44
account
NT domain administrator
Add/Remove Components button
,
6
,
adding
components
,
32
Alert Manager
as integrated service
configuring
,
,
6
6
America Online
technical support via
,
9
anti-virus components
installation
,
32
anti-virus domains
See also domains
bold type
defining
definition
size limit
viewing
,
31
,
16
,
16
,
16
,
31
anti-virus software
components
,
32
distributed by the Management Edition
program
,
5
reporting new viruses not detected by to
Network Associates
Apply Configuration button
,
11
,
40
B
bold type
anti-virus domains
,
31
40
C
Change Component Configuration
,
button
40
commands
in toolbar
,
40
components
See also anti-virus components
Management components
CompuServe, technical support via
,
30
,
configuring
custom update message options
NetWare servers
remote servers
,
7
,
7
Create a New Domain button
,
,
40
Customer Care
contacting
,
9
customizing
tools, automatically adding NetShield
Console to Tools menu
,
7
D
.DAT file updates
reporting new items for
,
11
DLLs
updating via the Repository
domain administrator account
,
7
,
6
domains
See also anti-virus domains
E
e-mail
addresses for reporting new viruses to
Network Associates
extension .DLL files, updating via the
Repository
,
7
externally updated mirrors
,
11
,
7
9
7
Getting Started Guide 45
Index
F
features, latest in release notes,7
files
extension .DLLs
MCSCRIPT.INI
SETUP.EXE
SETUP.ISS
WHATSNEW.*
font bar
,
40
,
7
,
7
,
7
,
7
,
7
G
gold coin icon,44
H
hard disk requirements,15
,
hardware requirements
15
hiding
toolbar
,
39
I
icons
gold coin, spinning
,
in toolbar
40
Management components
,
44
,
30
installation
scenarios
,
17
installing
44
,26,
,
26
,
32
32
,
16
anti-virus components
anti-virus software
Management Console
master repository
new versions
,
introducing the Management Edition
program
,
5
M
machines
,
number in each domain
Management Agent
as integrated service
functions
,
30
16
,
6
Management components
Alert Manager
description
Management Agent
Management Console
Management Server
,
6
,
30
,
6
,
,
6
Management Console
30
,
6
,
16
as integrated service
components
,
creating domains
explanation of tabbed pages
hard disk requirements
,
initial use
installing
platforms
Repository
26
,
16
,16, 20,
,
26
,
44
understanding the left pane
understanding the right pane
Management Edition program
anti-virus software supported
,
description
5
features
administrative ease
,
automated distribution
Batch Install update upon login
centralized virus notification
client installers for peer
networking
,
7
diagnostics wizard for
troubleshooting
,
7
enhanced distribution
installation reports
,
linked (mirror) repositories reduce
,
WAN traffic
8
multiple language versions in one
,
repository
8
on-access anti-virus scanning
on-demand anti-virus scanning
timely detection and notification
,
virus-scan reports
introduction
,
5
platforms supported
8
,
5
upgrading to new version
6
,
41
15
,
40
,
41
,
5
7
,
7
,
8
,
8
,
8
8
,
8
,
8
,
7
,
44
46 Management Edition
Index
Management Server
as integrated service
one per domain
,
6
,
16
master repository
See also repositories
See also mirror repositories
MCSCRIPT.INI
updating script files via the Repository
messages, configuring custom options
mirror repositories
externally updated
,
7
N
Name Provider
,
functions
NetBIOS
,
30
15
NetShield program
NetWare support
,
7
NetWare
configuring remote servers
network access, spinning gold coin
,
7
,
Network Associates
contacting
Customer Care
outside the United States
via America Online
via CompuServe
within the United States
training
,
10
,
9
,
12
,
9
,
9
,
10
new
versions
,
44
new viruses, reporting to Network
Associates
NIC requirements
Novell IPX
,
11
,
15
,
15
O
options
configuring custom update messages
44
P
peer networking
requirements
,
16
platforms
Management Console
,16, 20,
44
supported by the Management Edition
program
Print button
,
7
,
7
protocols supported
NetBIOS
Novell IPX
TCP/IP
,
5
,
40
,
15
,
15
,
15
R
RAM requirements,15
release notes
,
7
reporting viruses not detected to Network
Associates
,
11
reports
changing appearance
,
40
repositories
adding components
,
,15,
29
26
disk space
Repository
updating extension .DLL files
updating MCSCRIPT.INI files
updating SETUP.EXE files
updating SETUP.ISS files
,
32
,
7
,
7
,
7
,
7
S
Scheduler
functions
scripts
updating via the Repository
server. See also Management Server
setup files, updating via the Repository
SETUP.EXE, updating setup files via the
Repository
SETUP.ISS, updating setup files via the
,
7
Repository
,
30
,
7
,
7
,
7
,
7
Getting Started Guide 47
Index
size
domain
master repository
software requirements
status bar, viewing activity status
,
16
,
29
,
15
,
43
system requirements
hard disk space
hardware
,
NIC
15
peer networking
,
RAM
15
Repository
server/workstation
software
,
,
15
,
15
,
16
,
15
,
16
15
T
TCP/IP,15
technical support
,
40
10
,
9
,
10
,
10
39
,
40
e-mail address for
information needed from user
,
online
9
phone numbers for
toolbar
changing size
commands
hiding
,
,
39
icons explained
training for Network Associates products
scheduling
,
updating
extension .DLL files via the Repository
external mirrors
,
MCSCRIPT.INI files via the
Repository
,
7
SETUP.EXE files via the Repository
SETUP.ISS files via the Repository
upgrading the Management Edition
program
,
44
V
viewing
anti-virus domains
copyright and version information
large toolbar
small toolbar
tabbed pages
the left pane
the right pane
,
39
,
39
,
41
,
40
,
41
viruses
reporting new strains to Network
Associates
,
11
W
WHATSNEW.*,7
Windows NT
domain administrator account
,
10
,
7
7
,
7
,
7
,
31
,
40
,
6
U
Update Agent
functions
Update Manager
functions
updates
configuring custom message options
forcing, of invalid external mirrors
48 Management Edition
,
30
,
30
,
7
,
7
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