McAfee EBCACE-AA-HA Product Manual

PRODUCT GUIDE

E-Business Client Administration

VERSION 7.1.1

COPYRIGHT

© 2002 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the written permission of Networks Associates Technology, Inc.,
or its suppliers or affiliate companies. To obtain this permission, write to the attention of the Network
Associates legal department at: 3965 Freedom Circle, Santa Clara, California 95054, or call
[phone].

TRADEMARK ATTRIBUTIONS

Active Security, ActiveHelp, ActiveShield, AntiVirus Anyware and design, Bomb Shelter, Building a World of
Trust, Certified Network Expert, Clean-Up, CleanUp Wizard, Cloaking, CNX, CNX Certification Certified
Network Expert and design, CyberCop, CyberMedia, CyberMedia UnInstaller, Data Security Letter and design,
Design (logo), Design (Rabbit with hat), design (stylized N), Disk Minder, Distributed Sniffer System, Distributed
Sniffer System (in Katakana), Dr Solomon’s, Dr Solomon’s label, Enterprise SecureCast, EZ SetUp, First Aid,
ForceField, Gauntlet, GMT, GroupShield, Guard Dog, HelpDesk, HomeGuard, Hunter, I C Expert, ISDN TEL/
SCOPE, LAN Administration Architecture and design, LANGuru, LANGuru (in Katakana), LANWords, Leading
Help Desk Technology, LM1, M and design, Magic Solutions, Magic University, MagicSpy, MagicTree,
MagicWord, McAfee Associates, McAfee, McAfee (in Katakana), McAfee and design, NetStalker, MoneyMagic,
More Power To You, MultiMedia Cloaking, myCIO.com, myCIO.com design (CIO design), myCIO.com Your
Chief Internet Officer & design, NAI & design, Net Tools, Net Tools (in Katakana), NetCrypto, NetOctopus,
NetRoom, NetScan, NetShield, NetStalker, Network Associates, Network General, Network Uptime!, NetXray,
NotesGuard, Nuts & Bolts, Oil Change, PC Medic, PC Medic 97, PCNotary, PGP, PGP (Pretty Good Privacy),
PocketScope, PowerLogin, PowerTelNet, Pretty Good Privacy, PrimeSupport, Recoverkey, Recoverkey –
International, Registry Wizard, ReportMagic, RingFence, Router PM, SalesMagic, SecureCast, Service Level
Manager, ServiceMagic, SmartDesk, Sniffer, Sniffer (in Hangul), SniffMaster, SniffMaster (in Hangul),
SniffMaster (in Katakana), SniffNet, Stalker, Stalker (stylized), Statistical Information Retrieval (SIR),
SupportMagic, TeleSniffer, TIS, TMACH, TMEG, TNV, TVD, TNS, TSD, Total Network Security, Total
Network Visibility, Total Service Desk, Total Virus Defense, Trusted MACH, Trusted Mail, UnInstaller, Virex,
Virus Forum, ViruScan, VirusScan, VShield, WebScan, WebShield, WebSniffer, WebStalker, WebWall, Who’s
Watching Your Network, WinGauge, Your E-Business Defender, ZAC 2000, Zip Manager are registered

trademarks of Network Associates, Inc. and/or its affiliates in the US and/or other countries. All other
registered and unregistered trademarks in this document are the sole property of their respective owners.

LICENSE AGREEMENT

NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE
LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE
LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT
THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR
SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET,
A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE
SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT
INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO NAI OR THE PLACE OF PURCHASE
FOR A FULL REFUND.

Issued February 2002 / McAfee E-Business Client Administration software version 7.1.1

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contacting McAfee and Network Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 1 Introducing E-Business Client Administration . . . . . . . . . . . 9

Chapter 2 Installing E-Business Client Administration . . . . . . . . . . . . 11

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing E-Business Client Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Uninstalling E-Business Client Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 3 Installing E-Business Client . . . . . . . . . . . . . . . . . . . . . . . . . 15

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing E-Business Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Uninstalling E-Business Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 4 Working with E-Business Client Administration . . . . . . . . . 17

Starting E-Business Client Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Exporting E-Business Server public keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Creating client packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Defining client profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Selecting company logos (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Specifying the use of client keys (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Specifying the file transfer method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating client packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Sending packages to clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Validating keys in E-Business Client Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 5 Working with E-Business Client . . . . . . . . . . . . . . . . . . . . . . 23

Starting E-Business Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Generating keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Product Guide iii

Contents

Encrypting and sending sensitive data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Decrypting data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Validating keys in E-Business Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Changing passphrases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing the log file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Closing E-Business Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

iv McAfee E-Business Client Administration software version 7.1.1

Preface

Purpose

Audience

This Product Guide introduces McAfee E-Business Client Administration
software version 7.1.1. This guide provides the following information: system
requirements, detailed instructions for installing the software, descriptions of
all product features, detailed instructions for creating and distributing client
packages, and procedures for encrypting and sending data. It also provides a
roadmap for getting additional information or help.

This guide is intended for administrators of McAfee E-Business Server who
are responsible for the company’s security program.

Product Guide 5

Preface

Getting more information

Product Guide System requirements, instructions for installing and

starting the software, product introduction and features,
detailed instructions for creating and distributing client
packages, and procedures for encrypting and sending
data.

Available in an Adobe Acrobat .PDF file from either the
product CD or the McAfee download site.

Help Product information in the Help system that is accessed

from within the application. Access from either a Help
menu option in the application or by pressing the F1 key.

Release Notes README file. Product information, resolved issues, any

known issues, and last-minute additions or changes to
the product or this guide.

Availab le as a .TXT fil e from either the pr oduct C D or t he
McAfee download site.

Contact A list of phone numbers, street addresses, web

addresses, and fax numbers for Network Associates
offices in the United States and around the world. Also
includes contact information for services and resources,
including:

n

Technical Support.

n

Customer Service.

n

Download Support.

n

AVERT Anti-Virus Research Site.

n

McAfee Beta Site.

n

On-Site Training.

n

Network Associates Offices Worldwide.

6 McAfee E-Business Client Administration software version 7.1.1

Contacting McAfee and Network Associates

Technical Support http://knowledge.nai.com

McAfee Beta Site www.mcafeeb2b.com/beta/

Preface

AVERT Anti-Virus
Research Site

Download Site

DAT File Updates

Product Upgrades

On-Site Training www.mcafeeb2b.com/services/mcafee-training/default.asp

Network Associates Customer Service:

E-mail [e-mail]

Web www.nai.com

US, Canada, and Latin America toll-free:

Phone +1-888-VIRUS NO or [phone]

www.mcafeeb2b.com/avert

www.mcafeeb2b.com/naicommon/download/

www.mcafeeb2b.com/naicommon/download/dats/find.asp

www.mcafeeb2b.com/naicommon/download/upgrade/login.asp

Valid grant number required.
Contact Network Associates Customer Service.

www.mcafeeb2b.com

Monday – Friday, 8 a.m. – 8 p.m., Central Time

For additional information on contacting Network Associates and McAfee — including toll-free
numbers for other geographic areas — see the Contact file that accompanied this product release.

Product Guide 7

Preface

8 McAfee E-Business Client Administration software version 7.1.1

Introducing E-Business Client
Administration

McAfee E-Business Client Administration 7.1.1 has a counterpart: McAfee
E-Business Client 7.1.1. E-Business Client Administration allows you to create
custom, self-extracting packages that your clients use to install E-Business
Client. E-Business Client provides a simple drag and drop interface that
allows each client that you exchange data with to transparently encrypt and
sign sensitive data files, then send them to you by simply selecting the desired
files. In addition, you use E-Business Client Administration in conjunction
with McAfee E-Business Server 7.1.1 to generate keys and decrypt client data.

Use E-Business Client Administration to create custom packages for multiple
client groups. For each client profile, you specify whether or not you want
clients to generate keys or sign data, the file transfer method (e-mail or FTP) to
use, and the corresponding file transfer settings. You can even include your
company logo. After you send each custom package to clients and they
perform the one-click installation, clients select the appropriate profile and the
desired files. E-Business Client automatically encrypts, signs, and sends the
files to you using your predefined key generation and file transfer settings.

1

Product Guide 9