MBTelehealth SX20 User Manual

SX20 with

TRC5 Remote Control

User Guide

Rev 15Oct2015

MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide

Table of Contents

OVERVIEW ...................................................................................................................................... 3

BASIC NAVIGATION ........................................................................................................................ 4

GENERAL USE ................................................................................................................................ 6

Setup ............................................................................................................................................. 6

Camera Controls ........................................................................................................................... 6

Microphone ................................................................................................................................... 8

Volume .......................................................................................................................................... 9

Site to Site Calls ............................................................................................................................ 9

Connecting to a MBT Site ...................................................................................................................... 9

Connecting to a site outside the MBT Network ..................................................................................... 9

Far End Control: Site to Site .................................................................................................................10

Screen Layout: Site to Site - No presentation .......................................................................................10

Sharing Content: Laptop - Site to Site ..................................................................................................11

Sharing Content: Patient Camera - Site to Site .....................................................................................11

Screen Layout: Site to Site - Presentation mode ...................................................................................12

Using My Contacts or Recent Calls ............................................................................................ 13

Multi-Site Event Calls (MCU) ...................................................................................................... 14

Connecting to a Multi Site (MCU) Call ................................................................................................14

Screen Layout/Far End: Multi-Site – No Presentation ........................................................................14

Sharing Content: Laptop – Multi Site ...................................................................................................14

Sharing Content – Patient Camera Multi Site ........................................................................................15

Screen Layout: Multi Site – Presentation Mode ...................................................................................16

Receiving and Ending Video Calls .............................................................................................. 17

DUAL VIDEO ENABLED EQUIPMENT ......................................................................................... 18

TROUBLESHOOTING ................................................................................................................... 19

ADDITIONAL TRAINING INFORMATION ..................................................................................... 20

VIDEOCONFERENCING ETIQUETTE .......................................................................................... 20

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MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide

Screen/Monitor: built-in screen/monitor

displays the far end or the near end
image and content as selected by the
user. In most cases, it’s also the audio
source.

Camera: high quality imaging device which

transmits images to the screen/monitor. The
camera movements are controlled by a
wireless infra-red (IR) remote control that
controls a variety of functions, both on the
near and far end.

Codec: central part of the videoconferencing

equipment. The main task of the codec is the
compression of outgoing video, audio and data,
the decompression of the incoming information
and the transmission of this information
between endpoints. The name codec comes
from a combination of the two words
compression and decompression.

Microphone: will automatically equalize sound levels so that loud

and soft voices are picked up and transmitted to the far end at
approximately the same level.

Remote Control: used to place

calls, adjust the volume, navigate
screens and select options. It
controls all functions of the
videoconferencing equipment,
including moving the camera.

Main Components

The main components included with the SX20 Quick Set are the Camera, Codec,
Ethernet Cable, Microphone, Screen/Monitor and Remote Control. In some instances
there may also be a router.

OVERVIEW

This user guide will provide you with an overview and the knowledge to setup and use
the SX20 Quick Set videoconference solution and the TRC5 remote.

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MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide

Use this key change the layout on
your screen (includes selfview).

These function keys on the top of the
remote correspond to the five context

sensitive softkeys that are found along the

bottom of the screen.

Microphone On/Off.
Adjust volume.

Use the Arrow keys to navigate in
the Menus and the centre OK
key to confirm your selection.
When no menu is open, Arrow
keys are used to move the camera
around.

Use this Home key to display the
Home/Main menu on the screen
– or to exit sub menus.

Use this key to display the Phone
Book on the screen.

Use this key to end a call.
Outside a call, press and hold to
enter standby mode.

Use this key to remove
characters in a text field.

Place a call.

Press to share your
presentation.
Press again to go back to main
camera.

Zoom the camera in and out.

Press and hold this key to toggle
between characters and numbers
when typing in a search field.

Use the back arrow to collapse or
exit a menu.

Use this key to select or accept an
entry

The remote control is used to operate your video equipment and the system will not work
without it. Here are some commonly used keys on the remote:

Use the keypad to enter
letters and numbers as with a
mobile phone.

Press a key repeatedly to
access the characters
displayed on each key.

Waking up the system

Pick up the remote control, point it towards the
system and press any key on the remote to activate
the system.

Cisco TRC5 Remote

BASIC NAVIGATION

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MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide

Example showing a sub menu displayed

by pressing the right arrow key.

The little
triangle
indicates
that a
submenu is
available.

The element
currently selected
is indicated by
an orange
rectangle.

Use the up/down
arrow keys to
Navigate in a
menu.

1

2

3

Press the C key on the remote to backspace or remove characters.

TIP

Virtual Keyboard

Navigating the Menus

and Softkeys

Press Home to display the
Home/Main menu on the screen.

 Softkeys will auto hide at the bottom of the screen after approximately 5 seconds of

inactivity. Pick up the remote and press an Arrow or Zoom key to unhide.

 Press an Arrow key or the Zoom +/- key to access the Camera Control softkey

options (Far End, Camera Presets, Camera Settings, Main source, Exit.)
You can move your camera using the arrows and zoom +/- at this point. (note: the
camera control screen can also be selected from the home menu.

In addition to using the keypad on the remote control you can also use the virtual
keyboard. Whenever there is a field that requires entry there will be a Turn Keyboard

On softkey at the bottom of the screen.

1. Press the Turn Keyboard On soft key and use the Up arrow to move the cursor

inside the keyboard.

2. Use all 4 arrow keys to move about the keyboard. Select a letter using the enter

key. The list will keep filtering as you type. Highlight the site and press enter.

3. Press the Turn Off Keyboard soft key when finished.

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MBTelehealth – SX20 Quick Set with TRC5 Remote User Guide

TIP

Adjust Camera Manually

Setup and use the equipment

Alternately you can Press the Home key on the remote
and select Camera Control. Use the arrows and the zoom +/-
on the remote to move the camera to the desired position.

GENERAL USE

The following sections will provide instructions for using your SX20 to place and receive
videoconference calls.

Setup

1. Turn on the screen/monitor if required.

2. Wake the codec by picking up the remote control, point it

towards the system and press any key. After approximately
15-20 seconds you will see the home screen.

3. Place the microphone on the table in front of the participants.

Camera Controls

The camera can be controlled manually or by using Camera Presets.

On the Home screen press the back arrow to exit the
menu and then control the camera using the arrow +/-
key and the zoom +/- keys on the remote.

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