MBIT TECHNOLOGIES bb100 User Manual

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Wireless Big Button IP Phone (bb100)

The Intelligent Communication Device for Next Generation Network

User Manual

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Table of Contents

1 INTRODUCTION 5

1.1 Thanks for Purchasing bb100 5

1.2

Package Contents 5

2 INSTALLING 6

2.1 Assembling the Phone and Connecting to the Network 6

2.2

Mounting the Phone to the Wall 6

2.3

Turning on the Phone 6

2.4

Connect to the Internet 6

2.4.1

Via Wired 6

2.4.2

Via Wireless 7

3 GET FAMILIAR WITH BB100 9

3.1 Front Panel 9

3.2

Rear Panel 10

3.3

LEDs Indicator 10

3.4

Get Familiar with LCD 10

4 MENU 11

4.1 Items 11

4.2 How to conﬁguration from Menu 13

5 USING BASIC PHONE FUNCTION 14

5.1 Using the Handset/ Speakerphone/ Headset 14

5.1.1

Using the Handset 14

5.1.2

Using the Speakerphone 14

5.2 Making Telephone Call 14

5.2.1

Place a Call 14

5.2.2

Using Redial Button 14

5.2.3

Dialing from Phonebook 14

5.2.4

Dialing from Call History 15

5.2.5

Using Speed Dial 15

5.2.6

Using Dial Plan 15

5.2.7

Using Delayed Hotline 15

5.2.8

Answering a Telephone Call 15

5.3

Adjusting Call Volume 16

5.4

Black List 16

5.5

Placing a Call on Hold 17

5.6

Three Way Conference Calls 17

5.7

Attended Transfer 17

5.8

Unattended Transfer 17

5.9

Forwarding Calls 18

5.10

Call Waiting 18

5.11

Ending a Call 18

5.12

Viewing and Returning Missed Calls 18

5.13

Text Message 19

5.13.1

Sending Message 19

5.13.2

Reading Message 20

5.14

DND (Do Not Disturb) 20

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6 USING ADVANCED PHONE FUNCTIONS 21

6.1 Speed Dials 21

6.2

BLF (Busy Lamp Field) 21

6.3

Shortcut Key 22

6.4

Pickup 23

6.5

Call Park 23

6.6

MSG 24

6.6.1

Enable and conﬁguration MSG 24

6.6.2

Using MSG 25

6.7

Changing the LCD Screen Contrast 25

6.8

Changing Your Ring Tone 25

6.9

Setting Your Phone’s Date and Time 25

6.10

Rebooting Your Phone 25

6.11

Factory Default 26

7 CONFIGURATION 27

7.1 Web-based Conﬁguration 27

7.2

7.3

Webpage 27

7.4

Status 28

7.4.1

Basic 28

7.4.2

LAN Host 29

7.4.3

Syslog 29

7.5

Network 29

7.5.1

WAN 29

7.5.1.1

Internet Port (WAN) 30

7.5.2

LAN 31

7.5.3

MAC Clone 32

7.5.4

VPN 33

7.5.5

DMZ 33

7.5.6

Wireless 34

7.5.6.1

Wireless Settings 34

7.5.6.2

Wireless Connection 35

7.5.7

DDNS Setting 35

7.5.8

Routing 36

7.6

SIP Account 36

7.6.1

Line 1 36

7.6.1.1 Basic 36

7.6.1.2 Audio Conﬁguration 37

7.6.1.3 Supplementary Services Subscription 38

7.6.1.4 Advanced 38

7.6.2

Line 2 39

7.6.3

SIP Settings 39

7.6.3.1 SIP Parameters 39

7.6.3.2 NAT Traversal 39

7.6.4

VoIP QoS 40

7.7

Phone 40

7.7.1

Preference 40

7.7.1.1

Preference 40

7.7.1.2 Regional 40

7.7.1.3 Call Forward 41

7.7.1.4 Miscellaneous 41

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7.7.2 Multi-Functional Key 41

7.7.3

Dial Plan 43

7.7.3.1

Parameters and Settings 43

7.7.3.2

Dial Plan Syntactic 45

7.7.3.3

Example 46

7.7.4

Phone Book 46

7.7.4.1

Black List 48

7.7.5

Call Log 49

7.7.5.1

Redial List 49

7.7.5.2

Answered Calls 49

7.7.5.3

Missed Call 49

7.8

Administration 50

7.8.1

Management 50

7.8.1.1

Time/Date 50

7.8.1.2

Password Reset 51

7.8.1.3

Web Access 52

7.8.1.4

System Log Setting 52

7.8.1.5

Factory Defaults 53

7.8.2

Firmware Upgrade 53

7.8.3

Provision 54

7.8.4

SNMP 55

7.8.5

TR069 56

7.8.6

Diagnoisis 56

7.8.7

Operation Mode 57

8 TROUBLE SHOOTING 58

8.1 No Operation after Power On 58

8.2

Long Time Stop at “Initialising Network” 58

8.3

No Dial Tone 58

8.4

Can not Make a Call 58

8.5

Can not Receive Any Phone Call 58

8.6

No Voice During an Active Call 58

8.7

Can not Connect to the Conﬁguration Website 59

8.8

Forget the Password 59

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1 INTRODUCTION

1.1 Thanks for Purchasing bb100

Thank you for purchasing bb100. The bb100 which has 4 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network.

This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone has, but also it own many data services which you could not expect from traditional telephone.

This guide will help you easily use the various features and services available on your phone.

The bb100 which has a 3dB internal antenna for 802.11n 1T1R, supports wireless.

1.2 Package Contents

Your package includes the following:

• One bb100 IP Phone Unit

• Handset and handset cord

• Headset

• One universal power adapter

• One Ethernet cable

• Wall-mounting screw pack

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2 INSTALLING

2.1 Assembling the Phone and Connecting to the Network

1) Plug one end of the coiled phone cord into the left side of the phone base.

2) Plug the other end of the handset cord into the jack at the bottom of the handset.

3) If you are using an external power source, push the power cord into the power supply, and plug the power supply into the phone base unit. Note: Use only the power supply that came with the phone.

4) Plug the Ethernet cable into Internet port in the rear side of the base station. Plug the other end of the Ethernet cable into your already prepared network connection.

2.2 Mounting the Phone to the Wall

1) Complete the assembly instructions.

2) Attach two appropriate screws to the wall. Leave 1/4 distance from the wall. This allows you to slide the mounting brackets on to the screws. Push down slightly to lock the phone in place.

2.3 Turning on the Phone

This section assumes that the correct connections have been made.

1) Check whether the Internet port is well connected.

2) Plug the AC power adapter into the electrical outlet.

Note: Use only the adapter that came with the phone.

3) The LCD will ﬁrstly display “Welcome” and all of the lights on the phone will ﬂash.

4) Next, the LCD display “Initialising Network”.

5) After the sequence, the phone will display date & time, lines status for the phone, and bb100 is started normally.

Note: If the phone does not provide this screen, re-conﬁrm installation and connections. If these are incorrect, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your Phone Administrator or service provider.

2.4 Connect to the Internet

You can connect the bb100 to the Internet via wired and via wireless.

2.4.1 Via Wired

Step 1: Check bb100 have powered on correctly.

Step 2: Plug the Ethernet cable into Internet port in the rear side of the base station. Plug the other end of

the Ethernet cable into your already prepared network connection.

Step 3: After the sequence, the IP Address of Internet port will appear at the bottom of the LCD.

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2.4.2 Via Wireless

You can conﬁguration wireless from LCD menu and from webpage

From LCD menu:

Step 1: Press the button , and then select 13 Wireless using the UP and DOWN button.

Step 2: Choose 2 Wireless Connection and you can view the wireless then bb100 can connect to.

Step 3: Highlight one network using the UP and DOWN button, and press the softkey button under

link to connect.

Note: If the Wi-Fi need authentication, choose the authentication and ﬁll in the password.

Step 4: Press the softkey button under ok to conﬁrm connecting.

Step 5: If the AP has connected, the wireless icon in LCD will display linked.

From webpage:

Step 1: Login the web and then open Network/Wireless webpage.

Step 2: Highlight one Wi-Fi and the words will get larger, following is one example:

Step 3: Press the Connect button to connect to the E3CALL_SZ.

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Step 4: If the Wi-Fi need authentication, choose the authentication and ﬁll in the password, then choose

the OK button to connection

Step 5: If the AP have connected, then connection status will change like following picture and the icon

of wireless will display linked.

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3 GET FAMILIAR WITH BB100

3.1 Front Panel

No. Part Name Description of Function

1 Handset top

cradle

For the placement of handset (Receiver end)

Hook switch For hang-up and hang-off of

handset

Cradle latch To prevent the handset from

dropping when it is wall-mounted.

Handset bottom cradle

For the placement of handset (Transmitter end)

Handset cord port

RJ-11 jack on the left side of the IP phone

Headset wire port

RJ-11 jack on the bottom of the handset

Headset To mount mouthpiece and earpiece

on the single handle.

2 LCD screen The LCD screen is for displaying

your settings, such as phone number, line status and so on.

3 Line keys In standby: These keys are used

as line keys; you can press the line button to select the corresponding line, and then user can make call or do other functions. The LEDs under the keys used to display the status of each extension, please refer to 3.3 LCD indicator

No. Part Name Description of Function

4 Soft keys These keys are used as soft keys.

These can be used for item selection or control on the LCD screen. The softkey’ function depends on their corresponding content displayed on the LCD at that time.

5 Menu Press it to access to menu items:

such as phonebook, multifunctional key, and call history and so on.

6 UP To scroll up or turn up the volume

7 DOWN To scroll down or turn down the

volume

8 Hold The Hold key is used to hold the

current call, press it again to release the hold function.

9 Redial The Redial key is used to redial the

last dialed number automatically.

10 Volume Add or reduce the volume

11 Handsfree Press it to use Handsfree

12 Numeric

Keypad

Enters numeric digits for initiating a call or for entering conﬁguration information.

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3.2 Rear Panel

Part Name Description of Function

Line Connect to PSTN

USB Use the USB for storage

DC 5V Power port

PC Connects to a PC

Internet Connects to the Ethernet

switch, router or Internet

3.3 LEDs Indicator

LED Colour Status Description

OFF Power off or Phone is standby

Red In use

Blink Red Have a new call or Voice MSG or is updating

3.4 Get Familiar with LCD

Name Description of Function

Date To display the current date.

Date format is mm/dd

Time To display the current time.

Time format is mm:ss (A or P)

Phone Numbers To display the phone number of lines.

Lines To display the status of lines.

The icon means unregistered. The icon mean registered.

Softkey Function To display the current softkey function.

Softkey Buttons You can use the softkey button to highlight the item displayed on the LCD

screen and then conﬁguration. One button directs to one softkey function, the blue line in the left picture displays the corresponding relationship.

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4 MENU

User can use MENU, soft key and button to browse, modify and conﬁguration the phonebook, multi-functional keys, network, accounts, factory default and so on.

4.1 Items

The table below lists Menu items which bb100 included:

Main menu (LCD display)

Menu Items (LCD display)

Submenu Items (LCD display)

Explanation

1 Phonebook 1.1 NewEntry User can view, add, edit, and delete phonebook using

the ﬁve softkey. User can also make call, and send text message directly using the ﬁve softkey. The Max records are 100.

3 Call History

3.1 RedialList To list the latest 100 records of called call, answered call and missed calls.

3.2 Answered Calls

3.3 Missed Calls

4 Text Message

4.1 SEND User can send message according to prompt.

4.2 Received Box To list the latest 100 records of received message and sent message.

4.3 SentBox

5 BlackList 5.1 NewEntry To conﬁguration the blacklist, max record is 100. 6 Preferences 6.1 Call Waiting To enable or disable call waiting

6.2 Auto Answer To enable or disable auto answer.

7 Ring Tone 7.1 Bell Type 1 Choose the ring tone from Bell Type1- Bell Type15.

7.2 Bell Type 2

7.3 Bell Type 3

7.4 Bell Type 4

7.5 Bell Type 5

7.6 Bell Type 6

7.7 Bell Type 7

7.8 Bell Type 8

7.9 Bell Type 9

7.10 Bell Type 10

8 Volume Setting To turn up or turn down volume.

9 Accounts (need password)

9.1Line 1

9.1. 1 Account Enable To enable/disable line1.

9.1.2 Password To set password of line1.

9.1.3 Account To set account of line1.

9.1.4 Display Name To set display name of line1.

9.1.5 Phone Number To set the phone number of line1.

9.1.6 SIP Domain Name To set the SIP domain name or domain name of line1.

9.1.7 SIP Server To set the SIP server IP address of line1.

9.1.8 SIP Server Port To set the SIP server port of line1.

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Main menu (LCD display)

Menu Items (LCD display)

Submenu Items (LCD display)

Explanation

9.1.9 Outbound Proxy To set the outbound proxy IP address or domain name of line1.

9.1.10 Outbound Proxy

Port

To set the outbound proxy port of line1.

9.2 Line 2 Same to 9.1

10 Call Forward 10.1 CFWD

AllNumber

To set the destination phone number of CFWD AllNumber

10.2 CFWD Busy Number

To set the destination phone number of CFWD Busy Number

10.3 CFWD No AnsNumber

To set the destination phone number of CFWD No AnsNumber

10.4 CFWD No AnsDelay

To set the destination phone number of CFWD No AnsDelay

11 Time/Date

11.1 Time(H:m:s)

11.2 Date(m/d/y)

12 Voice Mail 12.1 Line 1 12.1.1 MWI Enable To enable or disable voice mail of line1

12.1.2 Voice Mail

Number

To set the voice mail number of line1.

12.1 Line 2 Same to 12.1

13 Network 13.1 WAN Connection

Type

To view the current Internet port’s connection type, or to change the Internet port connection type from Static, DHCP and PPPoE.

13.2 Current IP To view the current Internet port IP address, or to change the Internet port IP address.

13.3 Current Netmask To view the Current Netmask, or to change the Current Netmask.

13.4 Current Gateway To view the Current Gateway, or to change the Current Gateway.

13.5 DNS1 To view the DNS1, or to change the DNS1.

13.6 DNS2 To view the DNS2, or to change the DNS2.

13.7 Enable WAN

To enable or disable user login webpage from Internet port.

13.8 Web Port To view the Web Port, or to change the Web Port.

13.9 SIP QoS To view the SIP QoS, or to change the SIP QoS.

13.10 RTP QoS To view the RTP QoS, or to change the RTP QoS.

13.11 Data QoS To view the Data QoS, or to change the Data QoS.

13.12 VLANID To view the VLANID, or to change the VLANID.

13.13802.1p Priority To view the802.1p Priority, or to change the802.1p Priority.

14 Wireless 14.1 Wireless Settings 14.1.1 WiFi Connection

Type

Choose the connection type from Static and DHCP

14.1.2 Current IP To view the current Internet port IP address, or to change the Internet port IP address.

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Main menu (LCD display)

Menu Items (LCD display)

Submenu Items (LCD display)

Explanation

14.1.3 Current Netmask To view the Current Netmask, or to change the Current Netmask.

14.1.4 Current Gateway To view the Current Gateway, or to change the Current Gateway.

14.1.5 DNS1 To view the DNS1, or to change the DNS1.

14.1.6 DNS2 To view the DNS2, or to change the DNS2.

14.2 Wireless Connection

AP To display the name of all APs.

15 Product INFO 15.1 Product Name To view the current information of Product Name,

Software Version, Hardware Version and MAC Address.

15.2 Software Version

15.3 Hardware Version

15.4 MAC Address

16 Status 16.1 Account1 Status To view the current information about the status of

account1/2/3/4/5.

16.2 Account2 Status

17 Reboot To reboot bb100.

18 Factory Default To set bb100 factory default.

19 Set Password To reset password.

The password of LCD is same as the one of Webpage. Default is null.

20 LCD Contrast To view and change the contrast of LCD.

21Login/Logout Press it to logout LCD.

bb100 will memory the password if user has input the password when access to 9Accounts and bb100 will not request the password if user access to it again. Press 20 Login/Logout to erase memory, and then user should input password when user access to 9Accounts again.

4.2 How to conﬁguration from Menu

1) When the phone is on-hook, press the button to enter Main menu.

2) Use the Numeric Keypad to input the digit or character

3) Press the en softkey button to change the input method between digit, capital letter and small letter.

4) Use the up and down softkey button to scroll up and scroll down. Conﬁguration the item or sub-item according to the prompt.

5) Press the ok softkey button to conﬁrm.

6) Press the save softkey button to save changes.

7) Press button or delChr softkey button to delete one digit or a character.

8) Press the cancel softkey button to cancel changes and back to the up level.

9) The password which need when access to Accounts item is the same as the one of admin mode when login Web, default is null.

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5 USING BASIC PHONE FUNCTION

5.1 Using the Handset/ Speakerphone/ Headset

5.1.1 Using the Handset

To place and answer calls using the handset, simply lift the handset.

5.1.2 Using the Speakerphone

To place and answer calls using the speaker, press the speaker button. The green light behind the button will illuminate.

5.2 Making Telephone Call

5.2.1 Place a Call

You can place a call by:

Step 1: Lifting the handset and dialing phone number, followed by the # or wait 5 seconds, bb100 will

dial out the phone number

Step 2: Connect the headset, press the headset button and dial phone number, followed by the # or

wait 5 seconds, bb100 will dial out the phone number

Step 3: Press the speaker button and dial phone number, followed by the # or wait 5 seconds, bb100

will dial out the phone number

5.2.2 Using Redial Button

To redial the last number called:

Lift the handset or press speakerphone or press headset, and then press the redial button; the number will be automatically dialed.

5.2.3 Dialing from Phonebook

Adding a phonebook:

Below are the steps to add a phonebook in menu, User can also add phonebooks from you PC using bb100 Web Interface:

Step 1: Press button access to the menu items, and use the softkey button to choose

1. Phonebook

Step 2: Add one phonebook according to the prompt, press the en softkey button to change the input

method between digit, capital letter and small letter.

Using phonebook:

Press button to access to the menu items, and use the softkey button to choose 1. Phonebook, and then highlight the phonebook you want to call, press the dial softkey button to make call immediately.

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5.2.4 Dialing from Call History

Press button access to the menu items, and use the up and down button to choose 3. Call History, and then highlight the phone number you want to call, press the dial softkey button to dial

immediately.

5.2.5 Using Speed Dial

Adding a speed dial:

Below are the steps to add a speed dial from menu, User can also set speed dial from you PC using bb100 Web Interface.

Step 1: Press button access to the menu items, and use the up and down button to choose

2. Multi-Function Key

Step 2: Conﬁguration one Multi-Function Key to speed dial according to the prompt.

Making speed dial:

Press the Multi-Function Key corresponding to speed dial to make call immediately.

5.2.6 Using Dial Plan

Adding one dial plan:

Step 1: Open Phone/Dial Plan webpage

Step 2: Add one dial plan, user can refer to 7.7.3 Dial Plan

Using dial plan to make call:

Dial the phone number according to one dial plan.

5.2.7 Using Delayed Hotline

Add the delayed hotline from SIP Account/Account1/2 webpage, User column, below is one example:

Step 1: Open SIP Account/Account1/2 webpage, User column

Step 2: Fill in the delayed hotline number, user can also add the delayed time.

Example 1: set the delayed hotline number is 111.

Example 2: set the delayed hotline number is 111 & delayed time is 4 seconds.

5.2.8 Answering a Telephone Call

When a call is incoming, the associated line button will ﬂash and the phone will ring.

You can receive the call by:

Step 1: Pressing the corresponding line button or

Step 2: Pressing the speakerphone, or

Step 3: Lifting the handset, or

Step 4: Auto-answer: if auto-answer is enabling, bb100 will answer the phone automatically when

there is a call incoming

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Enable auto-answer:

Press button to access to the menu items, then use the up and down button to choose 6 Reference, set auto-answer enable according to the prompt.

Note: user can also enable auto-answer in Phone/Preference webpage, miscellaneous column.

5.3 Adjusting Call Volume

From menu:

Step 1: Press button, and then choose volume.

Step 2: Press up and down button to turn up or turn down volume.

Using multi-functional key:

Step 1: Choose two multi-functional key (assuming the two multi-functional keys are Exp Key 1 and Exp

Key 2), and conﬁguration as follows:

Step 2: Press Save Settings to save changes and user can see the corresponding LED is solid green.

Step 3: Press the Exp Key1 button to turn up volume, press the Exp Key 2 button to turn down volume.

5.4 Black List

If user added a black list, bb100 will forbid the phone number incoming.

Adding a black list:

There are two ways to add black list, one is from menu, and the other is from your PC to use bb100’s webpage.

From menu:

Step 1: Press button, and then choose 5 black list.

Step 2: Choose New Entry, and then add one black list according to the prompt.

From Webpage:

Step 1: Log on the web, open Phone/Phonebook webpage, Black List column.

Step 2: Refer to the 7.7.4.1 Black List to add blacklist.

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5.5 Placing a Call on Hold

When bb100 is during one active call:

Step 1: Pressing the button to put the active call on hold, then you will hear a dial tone, the

remote party will hear the hold music

Step 2: User can input the phone number to make call

Step 3: Pressing the button again to release the previously Hold state and resume the

bi-directional media.

5.6 Three Way Conference Calls

Step 1: To initiate a conference call, press the button during an active call and the ﬁrst call is

placed on hold, and you will hear a dial tone.

Step 2: Dial the second person’s telephone number

Step 3: After the second person answers the call, press CONF softkey button to start the conference

call; all three parties will be participating in a conference call.

Note: If you hang up ﬁrstly, the other two parties will be disconnected; if one party hangs up ﬁrstly, you can go on talking with the other party.

5.7 Attended Transfer

You call the person to whom you are transferring the call and speak to them before transferring the call:

Step 1: To initiate a transfer; press the button during an active call. This places the ﬁrst call on

hold and you will hear a dial tone.

Step 2: Dial the second person’s telephone number.

Step 3: When the second person answers, you can have a private conversation with the second person

without the ﬁrst person hearing it.

Step 4: To connect the call to the second person, press the XFER softkey button to complete the

transfer. You will be disconnected from the call.

Step 5: If you hang up during the call with the second person before pressing XFER softkey button,

the transfer is not completed; this only ends the call with the second person, and you can press the button to continue the ﬁrst call.

5.8 Unattended Transfer

You can transfer an active call to a third party without announcement.

Step 1: To initiate an unattended (blind) transfer; press the XFER softkey button during an active call.

The ﬁrst call is placed on hold and you will hear a dial tone.

Step 2: Now dial the second person’s telephone number with immediately ending char “#”, bb100 will

transfer phone automatically and you will be disconnected from the call.

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5.9 Forwarding Calls

You can forward all calls, forward calls when the phone is busy or forward calls when there is no answer.

Below are the steps to conﬁguration call forward from menu. You can also set call forwarding options from your PC using the IP Phone Web Interface.

From menu:

Step 1: Press the button.

Step 2: Select 10 Call Forward and choose one type of call forwarding.

• CFWD All Number - Forwards all calls to a single number immediately when there is an incoming call.

• CFWD Busy Number - Forwards all calls to another number when the phone is busy.

• CFWD No Ans Number - Forwards calls to another number if there’s no answer at your phone.

• CFWD No Ans Delay - the seconds to delay forwarding calls, if there is no answer at your phone.

Step 3: Fill in the call forwarding number.

Step 4: Press the save softkey button to save changes.

5.10 Call Waiting

Before using call waiting, you should enable it ﬁrstly, and default is enabling.

During an active call:

Step 1: If call waiting is enabled, call waiting alerts you with ringing if there is another call is incoming,

and the associate line button will change to red blinking, press the line key of the second call to answer the second call with the ﬁrst call holding, pressing the line button of the ﬁrst call to back to the ﬁrst call with the second call holding.

Step 2: If the call waiting is off, new calls would be rejecting and the new caller will hear busy tone

when you are on another call.

Enable Call Waiting:

You can turn call waiting on or off from menu in Menu/6References item.

And user can also enable call waiting by using your PC to open SIP Account/Account X (1/2) webpage,

User column.

5.11 Ending a Call

To end a handset call, hang up the handset.

To end a speakerphone call, press the speaker button.

To end a headset call, press the headset button.

5.12 Viewing and Returning Missed Calls

The LCD screen on your IP phone will notify you like the following picture if a call came in that was unanswered.

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To return a missed call:

• If the LCD screens shows a missed call:

Step 1: Press the softkey button under miss to view the call.

Step 2: Press the softkey button under dial to return the missed call.

• If the LCD screen does not show a missed call, you can return a call from the Missed Call list:

Step 1: Press the button.

Step 2: Then selects 3 Call History.

Step 3: Then selects Missed Calls.

Step 4: Choose the call you want to return and press Dial.

To view a list of all missed calls:

• If the LCD screen shows a missed call, press the softkey button under miss to view a list of missed calls.

• If the LCD screen does not show a missed call:

Step 1: Press the button.

Step 2: Then selects 3 Call History.

Step 3: Then selects Missed Calls.

5.13 Text Message

5.13.1 Sending Message

Step 1: Press button, and then choose 4 Text Message by using the up button or the down

button.

Step 2: Press the select softkey button to enter to 1 SEND item.

Step 3: Press the select softkey button to edit message.

Note: When inputting text, use the en softkey button to change the input method among numbers, capital and lowercase English letters, en stands lower case, EN stands capital letter, and num stands digit

Step 4: Press the ok softkey button to input receivers’ phone number.

Note: bb100 support group mails, user can send one message to 10 friends or family one a time;

Press the ok softkey button to access to conﬁguration the next receiver’s phone number;

You can select one number in phonebook by pressing the pbook softkey button.

If user has conﬁguration the phone numbers which you want to send, press the ok softkey button twice to access to the next item (Sender number).

Step 5: Set Sender phone number, default is line1’s phone number.

Step 6: Press the select softkey button to start sending message.

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5.13.2 Reading Message

Step 1: Press button, and then choose 4 Text Message by using the up button or the down

button.

Step 2: Press the select softkey button to enter to 2 Recived Box item or Sent Box item.

Note: In Received Box are messages have received from others including new messages and old messages. The ones in Sent Box are messages have sent out.

Step 3: Press the select softkey button to access to the next item. Choose the message you want to read

by using the up button or the down button.

5.14 DND (Do Not Disturb)

Use the Do Not Disturb feature to prevent incoming calls from ringing your phone.

To enable Do Not Disturb, use the softkey under the Not disturb.

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6 USING ADVANCED PHONE FUNCTIONS

6.1 Speed Dials

Creating Speed Dials:

Following are the steps to creating speed dials in webpage; you can also creating it from LCD Menu.

Step 1: Access to web, and then open Phone/Multi-Functional Key webpage

Step 2: Then conﬁgures one Exp key to speed dial, and then choose the line and ﬁll in the phone

number. The following picture is a setting example:

Step 3: Press Save Settings button to save changes and then press Reboot button to make changes

effective.

Using Speed Dials:

Step 1: Press the conﬁgured Exp Key 1 to call 111 or press Exp Key 2 to call 112 immediately.

6.2 BLF (Busy Lamp Field)

Your system administrator may conﬁgure your phone so that you can monitor other user’s phones from your phone. User can create BLF from Menu/Multi-functional key or from your PC in Phone/Multi- Functional Key webpage.

If this feature is conﬁgured, some multi-functional key buttons on your phone are assigned to display the status of another user’s phone. For example, if your one multi-functional key is conﬁgured to display Bob’s phone line, the associate multi-functional key shows you the status of his phone line:

• Green: Line is idle.

• Red (steady): Line is active or in use.

• Red (blinking): Line is ringing.

In addition, if you have conﬁgured the pickup code in BLF, you can press the same multi-functional button to pick up a ringing call at his extension.

The example below describes the steps to conﬁguration the pickup in BLF from Webpage, user can also conﬁguration from MENU.

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Conﬁgure the pickup code in BLF:

Step 1: Access to web, and then open Phone/Multi-Functional Key webpage

Step 2: Then conﬁgures one Exp key to BLF, and set Pickup Code (you can get the pickup code from

your administrator). The following picture is a setting example based on Asterisk

Step 3: Press Save Settings button to save changes and then press Reboot button to make changes

effective.

To pick up a ringing call:

Step 1: Assuming a ringing call at 003 and the associate LED is blinking.

Step 2: Press line2 button, and then press the Exp key 1 button to pickup the call.

6.3 Shortcut Key

The steps below described how to conﬁguration the shortcut key from Webpage, user can also conﬁguration from MENU.

Creating Shortcut Key:

Step 1: Access to web, and then open Phone/Multi-Functional Key webpage

Step 2: Then conﬁgures the Exp keys to shortcut key, and set as you need. The following picture is a

setting example:

Step 3: Press Save Settings button to save changes and then press Reboot button to make changes

effective.

Using shortcut Key:

Press the Exp Key 1, then the LCD will display the phonebook item immediately, and user can conﬁguration it, the steps are same as conﬁguration from menu.

Press the next Exp Keys, and the LCD will display the corresponding item immediately, and user can also conﬁguration it.

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6.4 Pickup

The function of pickup is similar to the speed dial.

The example below describes the steps to conﬁguration the pickup from Webpage, user can also conﬁguration from MENU.

Adding pickup:

Step 1: Log in the web, open Phone/Multi-functional Key webpage.

Step 2: Choose one Exp key (assuming is Exp Key 3), and conﬁguration as follows, user can refer to 7.6.2

Multi-functional Key:

Step 3: Press Save Settings button to save changes and then press Reboot button to make changes

effective.

Using pickup:

Press the Exp Key 3 button (the conﬁgured multi-functional key) to ring 010235689 quickly.

6.5 Call Park

Call Park is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set.

During an active call, pressing one preprogrammed multi-functional key button to transfer the current telephone conversation to an unused extension number and immediately puts the conversation on hold. The telephone system will then display the extension number of the parked call so that the call can later be retrieved.

If no one picks up the parked call within the set time, the telephone system may ring back the parked call. This transfers the parked call back to the person who originally parked the call.

The example below describes the steps to conﬁguration the call park from Webpage, user can also conﬁguration from MENU.

Adding Call Park:

Step 1: View the parking settings in server, below is an example in TrixBox

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Step 2: Log in the web, open Phone/Multi-functional Key webpage.

Step 3: Choose one Exp key (assuming is Exp Key 6), and conﬁguration as follows, user can refer to

7.7.2 Multi-functional Key:

Step 4: Press Save Settings button to save changes and then press Reboot button to make changes

effective.

Using Call Park:

Step 1: During an active call (assuming party 1(bb100)’s phone number is 6221, party 2’s phone

number is 111)

Step 2: Party 1 press the Exp Key 6 button (the conﬁgured multi-functional key) to park the current

conversation and listen the voice prompt patiently,

Step 3: Party 3 dialing 71 using another phone to retrieve the call with party 2.

6.6 MSG

Voice Mail service must be available on your network to use this feature.

6.6.1 Enable and conﬁguration MSG

There are two ways to enable MSG, one is from menu, and the other is from your PC to use bb100’s webpage.

From Menu:

Step 1: Press Menu button to enter menu items and then choose 12 Voice Mail

Step 2: Highlight the line you want to conﬁguration, and then select it

Step 3: And then use the softkey buttons to conﬁguration it according to the prompt

Step 4: Press the save softkey button to save the changes

From Webpage:

Step 1: Log into Web, open Account X(1/2)/User webpage.

Step 2: Enable MWI Enable and ﬁll in the Voice Mailbox Numbers (get the number from your phone

administrator), below is a settings example based on Asterisk.

Step 3: Press Saev Settings button to save changes, then the Please REBOOT to make the changes

effective! notice will appear, press Reboot button to make changes effective.

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6.6.2 Using MSG

To access you voice mail box, press the MSG button.

Then user can listen to the new voice mail or old voice mail or reply voice mail according to the voice prompt.

6.7 Changing the LCD Screen Contrast

Step 1: Press the button, scroll to 19 LCD Contrast, and press the Select softkey button to

access.

Step 2: Use the up and down buttons to adjust the screen contrast. Press the Up button to increase the

contrast. Press the Down button to decrease the contrast.

Step 3: Press the save softkey button to save.

6.8 Changing Your Ring Tone

To change a ring tone:

Step 1: Press the button.

Step 2: Select 7 Ring Tone.

Step 3: Use the up and down buttons to highlight the ring tone. Press the select softkey button to

choose the highlighted ringtone.

6.9 Setting Your Phone’s Date and Time

The date and time for your phone normally come from the phone server. However, if you need to change some date and time parameters, you can follow these steps:

Step 1: Press the button, select Time/Date.

Step 2: Choose date to adjust date; enter the date in the following format: mm/dd/yy.

Step 3: Choose time to adjust time; enter the time in the following format: hh/mm/ss.

Step 4: Press the ok softkey button to save the changes.

6.10 Rebooting Your Phone

This setting is to conﬁgure and troubleshoot the network. You should not change these settings unless directed to by your Administrator as this can negatively affect your phone’s function.

To reboot your phone:

Step 1: Press the button.

Step 2: Scroll to 16 Reboot; press the select softkey button to access to reboot item.

Step 3: Then a notice “Conﬁrm System Reboot” will appear, press the ok softkey button to conﬁrm

rebooting.

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6.11 Factory Default

There two ways to make factory default: in menu and using website.

In menu:

Press button and choose 17 factory Default, then a notice will appear, press the ok softkey button to continue.

Using Website:

Step 1: Access to website, open Administration/Management webpage;

Step 2: Press the factory default button at the bottom of the webpage;

Step 3: Waiting about 5 seconds, the red notice Please REBOOT to make the changes effective! will

appear, and then press Reboot button to reboot bb100.

Note: If you choose factory default, you will return the phone to the original factory settings and will erase all current settings, including the directory and call logs.

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7 CONFIGURATION

7.1 Web-based Conﬁguration

This section will show you how to conﬁgure your bb100 using the web-based conﬁguration interface. The default network settings are the following:

Default Internet Connection Type: DHCP

Default PC Port Connection Type: Bridge

Default user name of admin mode: admin

Default user name of user mode: user

Default password of Web: (null)

Default Web login port: 8080

Web Idle Timeout: 5 min

7.2 Login

To access the phone through a web browser

Step 1: Setup bb100 correctly

Step 2: Lookup the Internet IP Address in the left side of LCD

Step 3: Enter “http://Internet IP Address:8080” in the address ﬁeld of the browser.

Step 4: Type “admin” or “user” for the User Name, click on the Login button to access the

conﬁguration page

There are two levels of web conﬁguration: one “user” ID level that can view just some portion in the web, and the other “admin” ID level that can view and conﬁgure all settings in the web-based conﬁguration interface. To use “admin” ID for login, please contact your administrator, supplier or service provider.

7.3 Webpage

No. Name Description

1 Main information Display the ﬁrmware version,

DSP version, Current Time, and administration mode. Press Logout button to logout.

2 Navigation bar Click navigation bar, many sub-

navigation bar will appear in the place 4.

3 Help Display the main information

for conﬁguration; user can get help from it directly.

4 Sub-navigation bar Click sub-navigation bar to

enter to conﬁguration webpage

5 Conﬁguration title The conﬁguration title

6 Conﬁguration bars The conﬁguration bars

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• Every time making some changes, user

should press the button to conﬁrm and save the changes.

• After pressing the button, the red Please

REBOOT to make the changes effective!

will appear to notice user to reboot.

To cancel the changes

Press it to reboot bb100

7.4 Status

7.4.1 Basic

This webpage displays the basic status of your bb100, including the information about product information, SIP account status, network status, VPN status, PC port status and system status.

Click Refresh button to refresh the status.

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7.4.2 LAN Host

This page displays the status about the cliend which connected to the bb100’s LAN port

7.4.3 Syslog

This page displays the log of system.

User can press Clear button to clear all information,

Click Refresh button to refresh syslog.

Click Save button to save syslog.

7.5 Network

7.5.1 WAN

User can conﬁguration the parameters of Internet Port, PC port and Network Address Server Settings (DHCP). The details are as follows:

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7.5.1.1 Internet Port (WAN)

Static:

In static mode, user should ﬁll in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from your administration.

Field Name Description

Internet Connection Type

Choose Static IP

IP Address The IP address of

Internet port

Subnet Mask The subnet mask of

Internet port

Default Gateway The default gateway of

Internet port

Primary DNS The primary DNS of

Internet port

Second DNS The second DNS of

Internet port

DHCP:

In DHCP mode, IP phone is a DHCP client.

IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server.

Field Name Description

Internet Connection Type

Choose Automatic Conﬁguration-DHCP

DNS type Choose DNS type from

Manual and Automatic

• In Manual: user should

set the Primary DNS and Second DNS manually

• In Automatic: IP Phone

will get the Primary DNS and Second DNS from DHCP Server automatically

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PPPoE:

Field Name Description

Internet Connection Type

Choose PPPoE

PPPoE Account Fill in the PPPoE account

which get from Internet Service Provider

PPPoE Password Fill in the PPPoE account

get from Internet Service Provider

PPPoE Auto-Dial If or not enable PPPoE

Auto-Dial.

DNS Type Choose DNS type from

Manual and Automatic

• In Manual: user should

set the Primary DNS and Second DNS manually.

• In Automatic: IP Phone

will get the Primary DNS and Second DNS from DHCP Server automatically.

Primary DNS The primary DNS of

Internet port.

Second DNS The primary DNS of

Internet port.

7.5.2 LAN

Field Name Description

Local IP Address

Enter the IP address of the router on the local area network, all the IP addresses of the computers which are in the router’s LAN must be in the same network segment with this address, and the default gateway of the computers must be this IP address. (The default is

192.168.1.1)

Local Subnet Mask

Enter the subnet mask to determine the size of the network (default is 255.255.255.0/24)

Local DHCP Server

If or not enable Local DHCP Server

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DHCP Start Address

Enter a valid IP address as a starting IP address of the DHCP server, and if the router’s LAN IP address is 192.168.1.1, starting IP address can be 192.168.1.2 or greater, but should be less than the ending IP address

DHCP End Address

Enter a valid IP address as an end IP address of the DHCP server

DNS Mode Select DNS mode, options are Auto

and Manual:

1. When DNS mode is Auto, the device under LAN port will automatically obtains the preferred DNS and alternate DNS

2. When DNS mode is Manual, the user should manually conﬁgure the preferred DNS and alternate DNS

Primary DNS Enter the preferred DNS address

Secondary DNS Enter the secondary DNS address

Client Lease Time

This option deﬁnes how long the address will be assigned to the computer within the network. In that period, the server does not assign the IP address to the other computer

DNS Proxy Enable or disable; If enabled,

the device will forward the DNS request of LAN-side network to the WAN side network

7.5.3 MAC Clone

Description

MAC is the hardware address of network equipment. Sometimes, network providers may bind network account with the network equipment’s MAC address. So you may not pass the provider’s authentication when you use a new bb100. In this case, you can use MAC Clone to copy your PC’s MAC address to bb100’s Internet port.

MAC is an important parameter for network equipments, so you should make sure that the MAC is right, in order to prevent to make bb100 unusable.

You can login bb100’s Web via PC port if you are incautious to make it wrong. And then cloning the right MAC or resume the default settings.

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Step 1: Press Get Current PC MAC Address button to get the PC’s MAC address

Step 2: Press Save button to save the changes

Step 3: Press Cancel button to cancel MAC address clone.

Step 4: Press Reboot button to reboot bb100.

7.5.4 VPN

A Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link.

7.5.5 DMZ

bb100 provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN. Regular web surﬁng and other such Internet activities from other clients will continue to work without inappropriate interruption. DMZ Host allows a deﬁned internal user to be totally exposed to the Internet, which usually helps some special applications such as Netmeeting or Internet Games etc.

Field Name Description

VPN Enable If or not enable VPN.

And user can choose the VPN mode from PPTP and L2TP.

Initial Service IP VPN server IP address

User Name The user name for

authentication

Password Password for authentication

VPN As Default Route

Set the VPN as default route

Field Name Description

DMZ Enable If or not enable DMZ

DMZ Host IP

Address

Set the IP address of DMZ host

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7.5.6 Wireless

7.5.6.1 Wireless Settings

Static:

In static mode, user should ﬁll in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from your administration.

DHCP:

In DHCP mode, IP phone is a DHCP client.

IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server from AP.

Field Name Description

Internet Connection Type

Choose Static IP

IP Address The IP address of Internet

port

Subnet Mask The subnet mask of Internet

port

Default Gateway The default gateway of

Internet port

Primary DNS The primary DNS of Internet

port

Second DNS The second DNS of Internet

port

Field Name Description

Internet Connection Type

Choose Automatic Conﬁguration-DHCP.

DNS type Choose DNS type from

Manual and Automatic

• In Manual: user should set

the Primary DNS and Second DNS manually.

• In Automatic: IP Phone will

get the Primary DNS and Second DNS from DHCP Server automatically.

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7.5.6.2 Wireless Connection

7.5.7 DDNS Setting

Field Name Description

Connection Status

Display the current connection status, and the name of connected AP appear in the brackets if the wireless is connected.

SSID The SSID name of all searched

A P.

Authentication Display the authentication

type of the AP.

Encryption Display the encryption type

of the AP.

Status Display the status of the AP.

The icon stands for the IP542N have connected to the AP.

The icon stands for the signal strength of the AP.

Field Name Description

Dynamic DNS Provider

DDNS is enabled and select a DDNS service provider

Account Enter the DDNS service

account

Password Enter the DDNS service

account password

DDNS URL Enter the DDNS domain

name or IP address

Status See if DDNS is successfully

upgraded

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7.5.8 Routing

7.6 SIP Account

7.6.1 Line 1

In this webpage, users can conﬁguration the information about SIP account1, including the following 4 parts: Basic, Audio Conﬁguration, Supplementary Service Subscription and Advanced.

Following is the description about that.

7.6.1.1 Basic

Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on.

Field Name Description

Destination Destination address

Host/Net Both Host and Net selection

Gateway Gateway IP address

Interface LAN/WAN/Custom three

options, and add the corresponding address

Comment Comment

Field Name Description

Line Enable If or not enable Line 1

Peer to Peer If or not enable PEER to PEER

If enable, SIP-1 will not send register request to SIP server;

In System Status, SIP-1 Status is Registered;

SIP-1 can make call out, but others can not call SIP-1.

Proxy DNS Type Choose DNS type from A Type

and DNS SRV.

Use VPN If or not enable VPN

Domain Name The domain of SIP Server

SIP Server The IP address of SIP Server

SIP Port The port which SIP Server

supports for VOIP service, default is 5060

Outbound Proxy Outbound Proxy IP or domain

name

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7.6.1.2 Audio Conﬁguration

Select the audio Codec you want to use.

Outbound Port Outbound Proxy’s Service

port

Display Name The number will display in

callee

Phone Number Number of telephone

provided by SIP Proxy

Account SIP account provided by SIP

Proxy

Password SIP password provided by SIP

Proxy

Field Name Description

Audio Codec Type 1

Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723

Audio Codec Type 2

Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723

Audio Codec Type 3

Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723

Audio Codec Type 4

Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723

Audio Codec Type 5

Choose the audio codec type from G.711U, G.711A, G.722, G.729, G.723

G.723 Coding Speed

Choose the speed of G.723 from 5.3kbps and 6.3kbps

Packet Cycle The RTP packet cycle time

Silence Supp If or not enable silence

Echo Cancel If or not enable echo cancel

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7.6.1.3 Supplementary Services Subscription

7.6.1.4 Advanced

Field Name Description

Call Waiting If or not enable Call waiting.

Hot Line Fill in the hotline number.

Pickup handset or press speaker/headset button, bb 100100 will dial out the hotline number automatically.

MWI Enable If or not enable MWI

(message waiting indicate).

Voice Mailbox Numbers

Fill in the voice mailbox phone number

MWI Subscribe Enable

If or not enable MWI subscribe

Field Name Description

Domain name Mode

If or not use domain name in the SIP URI

Carry Port Information

If or not carry Port information in the SIP URI.

Signal Port The local port of SIP protocol,

default is 5060

DTMF Type Choose the DTMF type from

IN_band, RFC2833 and SIP INFO.

RFC2833 Payload (>=96)

User can use the default setting

The interval between two normal Register messages. You can use the default setting.

RTP Port Set the port to send RTP.

IP Phone will select one idle port for RTP if you set “0”, otherwise use the value user set.

Cancel Message Enable

When you set enable, an unregistered message will be sent before registration, while you set disable, unregistered message will not be sent before registration. You should set the option for different Proxy.

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7.6.2 Line 2

The parameters of Line2 is same as Line1 except the value of Line 0.

7.6.3 SIP Settings

7.6.3.1 SIP Parameters

7.6.3.2 NAT Traversal

Prack Enable If or not enable prack.

SIP Ping Enable If this option enable, IP

Phone will send SIP-PING to Server periodically instead of sending hello packet. The send interval is Keep-alive interval.

Keep-alive interval (10-60s)

The interval that IP Phone will send an empty packet to Proxy.

Field Name Description

NAT Traversal If or not enable NAT.

bb100 supports STUN traversal, choose “STUN” in the “NAT Traversal Mode” if you want traverse NAT/Firewall.

STUN Server IP STUN server IP address,

default is stun.fwdnet.net

NAT Refresh Interval (sec)

the interval to refresh

Port STUN port

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7.6.4 VoIP QoS

7.7 Phone

User can conﬁguration volume, call forward, multi-functional key, dial plan, phonebook and call log

7.7.1 Preference

User can conﬁguration the value of ring volume, speakerphone volume, handset volume and so on.

7.7.1.1 Preference

7.7.1.2 Regional

Field Name Description

SIP /RTP QoS The default value is 0,you can

set a range of values is 0~63

Field Name Description

Handset Input Gain

Adjust the handset input gain from 0-7

Handset Volume Gain

Adjust the output gain from 0-7

Speakerphone Input Gain

Adjust the speakerphone input gain from 0-7

Speaker Volume Adjust the speaker volume

form 0-7

Ringer Volume Adjust the ringer volume

form 0-7

Field Name Description

Tone Type Choose tone type form China,

US, Hong Kong and KR.

Min Jitter Delay (ms)

The Min value of bb100’s jitter delay, bb100’s jitter is an adaptive jitter mechanism.

Max Jitter Delay (ms)

The Max value of bb100’s jitter delay, bb100’s jitter is an adaptive jitter mechanism.

Hook-On Tone Delay (sec)

How long bb100 will delay to sound hook-on tone when call party end call.

Ringing Time(Sec)

How long bb100 will ring

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7.7.1.3 Call Forward

7.7.1.4 Miscellaneous

7.7.2 Multi-Functional Key

Step 1: Choose one Exp Key from the Exp Key 1…4.

Step 2: Choose one function type from speed dial, BLF, shortcut key, call pickup and call park.

Step 3: Set the other corresponding parameters.

Step 4: Press Save Settings button to save changes, press Cancel Changes button to cancel changes.

An example is on page 42.

Field Name Description

Cfwd All Dest The phone number which will

be forwarded to.

IP Phone will forward all calls to the phone number immediately when there is an incoming call.

Cfwd Busy Dest The phone number which will

be forwarded to when line is busy.

Cfwd No Ans Dest

The phone number which will be forwarded to when there’s no answer at your phone.

Cfwd No Ans Delay

The seconds to delay forwarding calls, if there is no answer at your phone.

Field Name Description

Auto Answer If or not enable auto answer.

If enable, bb100 will auto answer all incoming call immediately.

Dial Time Out How long bb100 to sound

dial out tone when bb100 dialing number.

Call Immediately Key

Choose call immediately key form * or #.

ICMP Ping If or not enable ICMP Ping.

If enable this option, bb100 will ping the SIP Server every interval time, otherwise, It will send “hello” empty packet to the SIP Server.

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Adding speed dial:

Step 1: Choose one Exp Key to conﬁguration

Step 2: Select the speed dial from the drop down list

Step 3: Choose the Line from auto (the ﬁrst line registered), line1, line2

Step 4: Fill the phone number in Expansion

Step 5: Press the Save button to save changes and you can see the status of corresponding LED is solid

green.

Step 6: Press the Reboot button to make changes effective.

If set properly, press the corresponding key to make call immediately, and the status of LED is solid red.

Adding BLF:

Step 1: Choose one Exp Key to conﬁguration

Step 2: Select the BLF from the drop down list

Step 3: Choose the Line from line1, line2.

Step 4: Fill the monitored phone number in Expansion

Step 5: Fill the pickup code in Pickup Code if user wants to pickup the call when there is a new call

coming in monitored phone.

Step 6: Press the Save button to save changes.

Step 7: Press the Reboot button to make changes effective.

Adding shortcut key:

Step 1: Choose one Exp Key to conﬁguration

Step 2: Select the shortcut key from the drop down list

Step 3: Select the mode from the phonebook, call history, text message, volume+, volume- and login/

logout in the drop down list.

Step 4: Press the Save to save changes and you can see the status of corresponding LED is solid green.

Step 5: Press the Reboot button to make changes effective.

If set properly, press the corresponding button to access to phonebook, call history, text message, volume+, volume- and login/logout menu directly.

Adding Call Pickup:

Step 1: Choose one Exp Key to conﬁguration

Step 2: Select the call pickup from the drop down list

Step 3: Choose the Line from line1, line2.

Step 4: Fill the phone number in Expansion

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Step 5: Press the Save button to save changes and you can see the status of corresponding LED is solid

green.

Step 6: Press the Reboot button to make changes effective.

In idle, press the corresponding button to make call immediately.

Adding call park:

Step 1: Choose one Exp Key to conﬁguration

Step 2: Select the Call Park from the drop down list in type

Step 3: Choose the Line from line1, line2.

Step 4: Fill the pickup extension code in Expansion

Step 5: Press the Save button to save changes and you can see the status of corresponding LED is solid

green.

Step 6: Press the Reboot button to make changes effective.

7.7.3 Dial Plan

7.7.3.1 Parameters and Settings

Field Name Description

Dial Plan If or not enable dial rule.

Line Choose the call mode from

line1, line2.

Digit Map Fill in the sequence used to

match input number

The syntactic, please refer to the following Dial Plan

Syntactic

Action Choose the dial plan mode

from Deny and Dial Out.

Deny means bb100 will reject the matched number, while Dial Out means bb100 allow dial out the matched number.

Move Up Press it to move up.

Move Down Press it to move down.

Picture 1

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Steps:

Adding one dial plan:

Step 1: Enable Dial Plan

Step 2: Click Add button, and the conﬁguration table like Picture 1 will appear

Step 3: Fill in the value of parameters.

Step 4: Press OK button to end conﬁguration.

Step 5: Press Save Settings button to save changes.

Editing one dial plan:

Step 1: Enable Dial plan

Step 2: Choose one dial plan

Step 3: Click Edit button, and the conﬁguration table like Picture 2 will appear

Step 4: Change the value of parameters.

Step 5:Press OK button to end conﬁguration.

Step 6: Press Save Settings button to save changes.

Deleting one dial plan:

Step 1: Enable Dial plan

Step 2: Choose one dial plan

Step 3: Click Delete button to delete the dial plan

Picture 2

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7.7.3.2 Dial Plan Syntactic

No. String Description

1 0 1 2 3 4 5 6 7 8 9 * # Legal characters

2 X Lowercase letter x stands for one legal character

3 [sequence] To match one character form sequence.

For example:

[0-9]: match one digit form 0 to 9

[23-5*]: match one character from 2 or 3 or 4 or 5 or *

4 x. Match to,,, …...

For example:

“01.”: can match ”0”, “01”, “011”, ”0111”, …….., ”01111…”

5 <dialed: substituted> Replace dialed with substituted.

For example：

<8:1650>123456：input is “85551212”, output is“16505551212”

6 x,y Make outside dial tone after dialing “x”, stop until

dialing character “y”

For example：

“9,1xxxxxxxxxx”:bb100 make outside dial tone after inputting “9”, stop tone until inputting “1”

“9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0”

7 T Set the delayed time.

For example:

“<9:111>T2”: bb100 will dial out the matched number “111” after 2 seconds.

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7.7.3.3 Example

1. Example 1

Using line 1, if user dials #12#2, bb100 will call 010#12%232 immediately.

2. Example 2

Using line 2, if user dials 5,8101, bb100 will call 2413338101 immediately,

And bb100 will make outside dial tone after inputting “5”, stop tone until inputting “8”.

3. Example 3

Using line 1, if user dials 422xxxx or 522xxxx, bb100 will call 22xxxx333 immediately.

4. Example 4

Using line 2, if user dials 2622 or 26222 or 262222 or 2622222 or 2622222,

bb100 will call 5622 or 56222 or 562222 or 5622222 or 56222222 immediately.

And bb100 will make outside dial tone after inputting “2” or “3”, stop tone until inputting “6”.

5. Example 5

Using line 1, if user dials 777x8, bb100 will reject the phone number out.

7.7.4 Phone Book

Field Name Description

Name Input the name

Number Input the phone number

Picture 1

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Steps :

Adding one phone book:

Step 1: Click Add button, and the conﬁguration

table like Picture 1 will appear

Step 2: Fill in the value of parameters.

Step 3: Press OK button to end conﬁguration.

Step 4: Press Save Settings button to save

changes.

Editing one phone book:

Step 1: Choose one phone book

Step 2: Click Edit button, and the conﬁguration

table like Picture 3 will appear

Step 3: Change the value of parameters.

Step 4: Press OK button to end conﬁguration.

Step 5: Press Save Settings button to save

changes.

Deleting one phone book:

Step 1: Choose one phone book

Step 2: Click Delete button to delete the phone

book

Move one phone book to Black list:

Step 1: Choose one phone book

Step 2: Click Move to blacklist button to delete

the phone book

Picture 2

Picture 3

Picture 4

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7.7.4.1 Black List

Steps :

Adding one Black List:

Step 1: Click Add button, then the conﬁguration

table like Picture 1 will appear

Step 2: Fill in the value of parameters.

Step 3: Press OK button to end conﬁguration.

Step 4: Press Save Settings button to save

changes.

Editing one Black List:

Step 1: Choose one black list

Step 2: Click Edit button, and the conﬁguration

table like Picture 2 will appear

Step 3: Change the value of parameters.

Step 4: Press OK button to end conﬁguration.

Step 5: Press Save Settings button to save

changes.

Deleting one Black List:

Step 1: Choose one black list

Step 2: Click Delete button to delete the black list

Moving one Black List to phonebook:

Step 1: Choose one black list

Step 2: Click Move to Phonebook button to

move the black list to the phonebook

Field Name Description

Name Input the name

Number Input the phone number

Picture 1

Picture 2

Picture 3

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7.7.5 Call Log

To view the call log information such as redial list (incoming call), answered call and missed call.

7.7.5.1 Redial List

7.7.5.2 Answered Calls

7.7.5.3 Missed Call

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7.8 Administration

Use can manage the bb100 in these six webpage; you can conﬁguration the Time/Date, password, web access, system log and so on.

7.8.1 Management

You can conﬁguration the value of Time/Date, password, web access, and system log and so on.

7.8.1.1 Time/Date

Field Name Description

NTP Server Fill in the NTP server IP

address or Domain name

Time Zone Choose the time zone

Manual Time Adjust time by manual

Alarm Enable If or not enable alarm

Alarm Time Set alarm time

Daylight Saving Time

If or not enable daylight saving time.

Offset Offset time, “-60” means

advancing 60miniter, “60” means delaying 60minite

Start Month Choose starting month

Start Day of Week

Choose starting day

Start Day of Week Last in Month

Choose starting week

Start Hour of Day Choose starting hour

Stop Month Choose stopping month

Stop Day of Week Choose stopping day

Stop Day of Week Last in Month

Choose stopping week

Stop Hour of Day Choose stopping the function

hour

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Steps:

Alarm:

Step 1: Enable alarm

Step 2: Set alarm time, like Picture 1.

Step 3.: Press Save Settings button to save

changes and then press Reboot button to active changes.

Daylight Saving Time:

Step 1: Enable Daylight Saving Time.

Step 2: Set value of offset, like Picture 2

Step 3: Set staring Month/Week/Day/Hour in

Start Month/Start Day of Week Last in Month/Start Day of Week/Start Hour of Day, analogously set stopping Month/ Week/Day/Hour in Stop Month/Stop Day of Week Last in Month/Stop Day of Week/Stop Hour of Day.

Step 4: Press Saving Settings button to save and

press Reboot button to active changes.

7.8.1.2 Password Reset

Change the password of admin mode:

Steps:

Step 1: Choose the admin from the drop-down

list.

Step 2: Input original password, default setting is

null.

Step 3: Input a new password twice time in New

Password and Conﬁrm Password.

Field Name Description

User Type Choose the user type from

admin and user.

Original Password

Input original password

New Password Input the new password

Password Conﬁrm

Input the new password again

Picture 1

Picture 2

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Change the password of user mode:

Step 1: Choose the user from the drop-down list.

Step 2: Input original password, default setting is

null.

Note: In admin mode, you can change the user

password directly without the password of user mode.

Step 3: Input a new password twice time in New

Password and Conﬁrm Password.

7.8.1.3 Web Access

7.8.1.4 System Log Setting

Field Name Description

WAN Interface Login

If or not enable user login WEB via Internet port.

If enable, user can access Web to administration.

Web Login Port Set the port which used to

8080.

Web Idle Timeout Set the web idle timeout time.

The web page can be logged out after Web Idle Timeout without any operation.

Field Name Description

SysLog Server Set the SysLog Server IP

address or domain name for bb100.

Log Level Choose log level from None/

Error/Warn/INFO/Debug.

The priority changes from left to right, left is the lowest, right is the highest; the higher priority, the more information in syslog.

Picture 1

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bb100 support local and remote Syslog.

In local:

Step 1. Set syslog server null and choose one

kind of Log Level, like Picture 1.

Step 2. Press Saving Settings button to save and

press Reboot button to active changes.

Step 3. User can view syslog in Status/Syslog

webpage.

In remote:

Step 1. Fill in syslog server IP address or domain

name

Step 2. Choose one kind of Log Level, like Picture

Step 3. Press Saving Settings button to save and

press Reboot button to active changes.

Step 4. User can view syslog in syslog server, and

you can also view the syslog in Status/

Syslog webpage.

7.8.1.5 Factory Defaults

7.8.2 Firmware Upgrade

Description

Press Factory Default button to set bb100 default.

Description

Steps:

Step 1: Choose a upgrade ﬁle type from Upgrade

Software, Upgrade Ring Voice, Upgrade Dial Plan and Upgrade Conﬁg File

Step 2: Press Browser to browser the upgrade

ﬁle.

Step 3: Press Update to start upgrading, LCD will

display the notice when upgrading.

Step 4: Login web and then check the ﬁrmware

whether well upgraded by viewing the ﬁrmware version in Status/Basic webpage.

Picture 2

Picture 3

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7.8.3 Provision

1) Provisioning allow bb100 auto-upgrading or auto-conﬁguring

2) bb100 supports 3 ways to provision: TFTP, HTTP and HTTPS.

• Before testing or using TFTP, user should have tftp server and upgrading le and conguring le.

• Before testing or using HTTP, user should have http server and upgrading le and conguring le.

• Before testing or using HTTPS, user should have https server and upgrading le and conguring le

and CA Certiﬁcate ﬁle(should same as https server’s) and Client Certiﬁcate ﬁle and Private key ﬁle

3) User can uploading CA Certiﬁcate ﬁle and Client Certiﬁcate ﬁle and Private Key ﬁle in Equipment Manage/Cert Manage page.

4) Details please refer to document Provision_User Manual_en_v1.1.doc

Field Name Description

Provision Enable If or not enable provision.

Resync on Reset If or not enable resync after

restart

Resync Random Delay(sec)

Set the maximum delay for request the synchronization ﬁle, default is 40.

Resync Periodic(sec)

If the last resync was failure, bb100 will retry resync after the “Resync Error Retry Delay ” time, default is 3600s.

Resync Error Retry Delay(rec)

Set the periodic time for resync, default is 3600s.

Forced Resync Delay(sec)

If it’s time to resync, but bb100 is busy now, in this case, bb100 will wait for a period time, the longest is “Forced Resync Delay”, default is 14400s, when the time over, bb100 will forced to resync.

Resync After Upgrade

If or not enable ﬁrmware upgrade after resync, by default it is enabled.

Resync From SIP If or not enable resync from SIP.

Option 66 It is used for In-house provision

mode only. When use TFTP with option 66 to realize provisioning, user must input right conﬁguration ﬁle name in IP542N’s webpage. When disable Option 66, this parameter has no effect.

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7.8.4 SNMP

Conﬁg File Name It is used for In-house provision

mode only. When use TFTP with option 66 to realize provisioning, user must input right conﬁguration ﬁle name in the webpage. When disable Option 66, this parameter has no effect.

Proﬁle Rule URL of proﬁle provision ﬁle

Note: that the speciﬁed ﬁle path is relative to the TFTP server’s virtual root directory.

Field Name Description

Upgrade Enable If or not enable ﬁrmware

upgrade via provision.

Upgrade Error Retry Delay(sec)

If the last upgrade fails, bb100 will try upgrading again after “Upgrade Error Retry Delay” period, default is 3600s.

Upgrade Rule URL of upgrade ﬁle

Field Name Description

SNMP Service If or not enable SNMP.

Trap Server Address

Enter the trap server address.

Read Community Name

String, as an express password between management progress and agent progress.

Write Community Name

String, as an express password between management progress and agent progress.

Trap Community The community ﬁeld in trap.

Trap period interval(sec)

The interval of sending trap.

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7.8.5 TR069

7.8.6 Diagnoisis

In this page, user can do ping test and traceroute test to diagnose the device’s connection status.

Field Name Description

TR069 Enable If or not enable TR069

CWMP If or not enable TR069

ACS URL The URL of TR069 server

User Name The bb100’s user name for

connecting to TR069 server

Password The bb100’s password for

connecting to TR069 server

Periodic Inform Enable

If or not enable periodic information

Periodic Inform Interval

The interval to send information to TR069 server

User Name The TR069 server’s user name

for connecting to bb100

Password The TR069 server’s password for

connecting to bb100

SSL Key Fill in SSL key.

1. Ping Test

Enter the destination IP or host name, and then click Apply, device will perform ping test.

2. Traceroute Test

Enter the destination IP or host name, and then click Apply, device will perform traceroute test.

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7.8.7 Operation Mode

Choose the Operation Mode as Basic Mode or Advance Mode.

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8 TROUBLE SHOOTING

This section provides solutions to problems that can occur during the installation and operation of the IP phone. Read the following descriptions if you are having problems.

8.1 No Operation after Power On

Solution:

Check if the power adapter is properly connected.

If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly.

8.2 Long Time Stop at “Initialising Network”

Solution:

Check if the Ethernet cable is properly connected.

Check if the DHCP server is working normally.

Check if the connection between the DHCP Server and bb100 is properly connected.

8.3 No Dial Tone

Solution:

Check if the handset cord is properly connected.

8.4 Can not Make a Call

Solution:

Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.

8.5 Can not Receive Any Phone Call

Solution:

Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance.

8.6 No Voice During an Active Call

Solution:

Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or assistance.

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8.7 Can not Connect to the Conﬁguration Website

Solution:

Check if the Ethernet cable is properly connected.

Check if the URL is right wrote, the format of URL is: http:// the Internet port IP address: 8080, 8080 must be added.

Check if your ﬁrewall/NAT settings are correct.

Check if the version of IE is IE8, or use other browser such as Firefox or Mozilla, or contact your administrator, supplier, or ITSP for more information or assistance.

8.8 Forget the Password

Default password of website and menu is null.

If user changed the password and then forgot, you can not access to the conﬁguration website or the menu items which need password.

Solution:

Factory default: press button and choose 16Factory Default, then a notice will appear, choose OK by using the corresponding softkey button.

If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs.