Maytag W10338688B, W10338687B User Manual

TOP-LOADING
GUIDE D’UTILISATION
HIGH EFFICIENCY
USE AND CARE GUIDE
ET D’ENTRETIEN DE LA LAVEUSE HAUTE
EFFICACITÉ À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table of Contents Table des matiéres
WASHER SAFETY ......................................................................2
WHAT’S NEW UNDER THE LID? ..........................................3
CONTROL PANEL AND FEATURES .....................................4
CYCLE GUIDE..............................................................................6
USING YOUR WASHER ...........................................................7
WASHER MAINTENANCE ...........................................................11
TROUBLESHOOTING ...................................................................13
WARRANTY ......................................................................................... 17
ASSISTANCE OR SERVICE ....................................... Back Cover
Para una version de estas instrucciones en español, visite www.maytag.com
SÉCURITÉ DE LA LAVEUSE .................................................18
QUOI DE NEUF SOUS LE COUVERCLE? ..................... 19
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES .....................................................20
GUIDE DES PROGRAMMES .............................................. 21
UTILISATION DE LA LAVEUSE ............................................23
ENTRETIEN DE LA LAVEUSE .................................................... 26
DÉPANNAGE ......................................................................................29
GARANTIE ............................................................................................ 35
ASSISTANCE OU SERVICE ...........................Couverture arrière
W10338687B W10338688B - SP
Designed to use only HE High Efficiency detergents. Conçue pour l’utilisation d’un détergent haute efficacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.
Low-water washer
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle Status Lights” section.
You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.
Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible.
As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.
Use only High Efficiency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.
3
CONTROL PANEL AND FEATURES
6
POWER/CANCEL
1
Press to turn the washer on and off, or to cancel a cycle.
2
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.
LID LOCK
3
To allow for proper load sensing and spinning, the lid will lock and the Lid Lock light will turn on. This light indicates that the lid is locked and cannot be opened.
If you need to open the lid, press START/PAUSE/ UNLOCK. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/ PAUSE/ UNLOCK again to resume the cycle.
START/PAUSE/UNLOCK
4
Press to start the selected cycle; press again to pause the cycle and unlock the lid. Press and hold 3 sec to cancel a cycle.
NOTE: If the washer is spinning, it may take several minutes to unlock the lid.
5
CYCLE MODIFIERS
When you select a cycle, its default modifiers will light up. Not all cycles, options, and modifiers are available on all models.
TEMP LEVEL
Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.
•Warmandhotwatermaybecoolerthanwhatyour
previous washer provided.
•EveninaCoolwaterwash,somewarmwatermaybe
added to the washer to maintain a minimum temperature.
21 4
7
6
CYCLE OPTIONS
When you select a cycle, its default options will light up. NOTE: Not all cycles, options, and modifiers are available
on all models.
You may also add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.
7
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights shows the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.
3
5
6
SPIN SPEED
This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.
•Fasterspinspeedsmeanshorterdrytimes,butmay
increase wrinkling in your load.
•Slowerspinspeedsmeanlesswrinkling,butwillleave
your load more damp.
EXTRA RINSE
This option can be used to automatically add a second rinse to most cycles.
NOTE: Press and hold EXTRA RINSE button for 6 seconds to turn the button sounds on or off.
FABRIC SOFTENER
This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.
NOTE: Press and hold FABRIC SOFTENER button for 6 seconds to turn the cycle signal on or off.
5
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle. For most loads, use the Soil Level that is preset with
the cycle you have chosen. For heavily soiled and sturdy fabrics, press SOIL LEVEL to select more wash time, if needed. For lightly soiled and delicate fabrics, press SOIL LEVEL to select less wash time, if needed. Lower Soil Level setting will help reduce tangling and wrinkling.
4
SENSING When the Start/Pause/Unlock button is pressed, the washer will
first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again.
Once the lid has locked the second time, the washer will
use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted. The sensing light may also come on during the Wash portions of the cycle. This is normal.
WASH
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.
RINSE
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles use spray rinsing.
SPIN
The washer spins the load at increasing speeds for proper water
removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
5
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
Items to
wash:
Sturdy fabrics, colorfast items, towels, jeans
Heavily soiled white fabrics
Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs
Cottons, linens, and mixed garment loads
No-iron fabrics, cottons, perm press, linens, synthetics
Machine-wash silks, hand-wash fabrics
Swimsuits and items requiring rinsing without detergent
Hand-wash items or dripping wet items
No clothes in washer
Cycle:
Power
Wash
Whites
Bulky
Normal
Wrinkle Control
Hand Wash
Rinse
& Spin
Drain
& Spin
Clean
Washer
with
®
affresh
Wash/Rinse
Temperature:
Hot/Cold
Warm/Cold
Cool/Cold Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Cold/Cold
Hot/Cold
Spin
Speed:
High
No Spin
High
Low
No Spin
High
Low
No Spin
High
No Spin
High
Low
No Spin
High
Low
No Spin
High
Low
No Spin
High
Low
No Spin
High
Soil
Level:
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Available
Options:
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Cycle Details:
Use this cycle for extremely soiled garments. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.
Extra Rinse is a default option, but may be turned off. For maximum soil removal use liquid chlorine bleach.
Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.
Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.
Use this cycle to wash loads of no-iron fabrics such as sport shirts,blouses, casual business clothes, permanent press, and blends.
Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.
Combines a rinse and spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Spin speed is selectable; default is high. This cycle uses a higher, preset water level. Also use for loads that require rinsing only.
This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.
Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.
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USING YOUR WASHER
1. Sort and prepare your laundry
• Emptypockets.Loosechange,buttons,oranysmall object can pass under the washplate and become trapped, causing unexpected sounds.
•Sortgarmentsbyrecommendedcycle,watertemperature, and colorfastness.
• Separateheavilysoiledgarmentsfromlightlysoiled.
• Separatedelicategarmentsfromsturdyfabrics.
• Donotdrygarmentsifstainsremainafterwashing,
because heat can set stains into fabric.
• Treatstainspromptly.
• Closezippers,fastenhooks,tiestringsandsashes,
and remove non-washable trim and ornaments.
• Mendripsandtearstoavoidfurtherdamageto garments during washing.
2. Add single-dose laundry packet, Oxi,
color-safe bleach, or fabric softener crystals (if desired)
Single-dose laundry packet, color-safe bleach, Oxi-type boosters, or fabric softener crystals can be added to the basket prior to adding laundry. NOTE: Do not add clothes to washer basket prior to adding laundry products. Always follow manufacturer’s instructions.
3. Load laundry into washer
Helpful Tips:
• Whenwashingwater-prooforwater-resistantitems,load
evenly. See “Cycle Guide” for tips and more information on using the Bulky cycle.
• Usemeshgarmentbagstohelpavoidtanglingwhen washing delicate or small items.
• Turnknitsinsideouttoavoidpilling.Separatelint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.
Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible. Try mixing different sized garments to reduce tangling.
IMPORTANT: Garments need to move freely for best cleaning and to reduce wrinkling and tangling.
7
Using Laundry Product Dispensers
NOTE: Do not add single-dose laundry packets, color-safe
bleach, Oxi-type boosters, or fabric softener crystals to dispensers. They will not dispense correctly.
4. Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz. (89 mL). Do not overfill tray - adding too much detergent may cause detergent to be dispensed into the washer too early.
IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information on recommended method of cleaning washer dispenser trays.
6. Add fabric softener to dispenser
Fabric softener tray
Pour a measured amount of liquid fabric softener into tray, always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Close dispenser drawer, then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.
It is normal for a small amount of water to remain in the dispenser at the end of a cycle.
7. Press POWER to turn on washer
5. Add liquid chlorine bleach
to dispenser
Liquid
Chlorine Bleach
Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.
Make sure the dispenser drawer is closed completely, then press POWER/CANCEL to turn on the washer.
8. Select cycle
Turn cycle knob to choose your wash cycle. For more information, see “Control Panel”.
8
9. Select cycle modifiers
11. Press START/PAUSE/UNLOCK
to begin wash cycle
Once you select a cycle, the default settings for that cycle will be lit. Press the cycle modifiers buttons to change the Temperature (Temp Level), Soil Level, and Spin Speed, if desired.
NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save energy. This may be cooler than your hot water heater setting.
Warm Some cold water may be added, so this will be cooler than what your previous washer provided.
Cool - brights/darks Warm water is added to assist in soil removal and to help dissolve detergents.
Cold Warm water may be added to assist in soil removal and to help dissolve detergents.
Suggested Fabrics
Whites and pastels Durable garments Heavy soils
Bright colors Moderate to light soils
Colors that bleed or fade
Light soils
Dark colors that bleed or fade
Light soils
Press the START/PAUSE/UNLOCK button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has finished, the DONE indicator will light up. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments: Press START/PAUSE/UNLOCK; the lid will unlock once
the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/PAUSE/UNLOCK again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump out.
Delay in water fill
Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to filling. This is normal operation.
10. Select cycle options
Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Extra Rinse. These can be turned off, if desired.
NOTE: Not all options are available with all cycles.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom of
the washer basket.
c. Do not place an affresh® Washer Cleaner tablet
in the detergent dispenser.
d. Do not add any detergent or other chemical to the washer
when following this procedure.
e. Close the washer lid. f. Select the CLEAN WASHER cycle. g. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/Pause/ Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
c. Close the washer lid. d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the CLEAN WASHER cycle. f. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/Pause/ Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.
Description of Clean Washer Cycle Operation:
1. This cycle will fill to a water level higher than in normal wash
cycles to provide rinsing at a level above the water line for normal wash cycle.
2. During this cycle, there will be some agitation and spinning to
increase the removal of soils.
After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.
10
CLEANING YOUR DISPENSER TRAY
You may find laundry product residue leftover in your dispenser trays. To remove residue, follow this recommended cleaning procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
IMPORTANT: Dispenser trays are dishwasher safe.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to
water pressure surge.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any remaining
water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside
washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage, or moving:
1. Refer to “Installation Instructions” to locate, level, and connect
washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
2. Plug in washer or reconnect power.
3. Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount for a medium-size load.
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