Maytag W10280467C, W10280468C - SP User Manual
TOP-LOADING
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
GUIDE D’UTILISATION
ET D’ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITÉ À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table of Contents Table des matiéres
WASHER SAFETY .........................................................2
WHAT’S NEW UNDER THE LID? .................................3
CONTROL PANEL AND FEATURES ............................4
CYCLE GUIDE ...............................................................5
USING YOUR WASHER ................................................6
Using Laundry Product Dispensers ...............................7
Starting Your Washer ......................................................7
WASHER MAINTENANCE .................................................8
TROUBLESHOOTING ...................................................... 10
WARRANTY........................................................................ 14
ASSISTANCE OR SERVICE ............................. Back Cover
Para una version de estas instrucciones en español, visite www.maytag.com
SÉCURITÉ DE LA LAVEUSE ......................................15
QUOI DE NEUF SOUS LE COUVERCLE? ................16
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ..........................................17
GUIDE DES PROGRAMMES ......................................19
UTILISATION DE LA LAVEUSE ..................................21
Utilisation des distributeurs de produits de lessive ...22
Mise en marche de la laveuse ......................................22
ENTRETIEN DE LA LAVEUSE ........................................ 24
DÉPANNAGE ...................................................................... 26
GARANTIE .......................................................................... 31
ASSISTANCE OU SERVICE ................. Couverture arrière
W10280467C
W10280468C - SP
Designed to use only HE High
Efciency detergents.
Conçue pour l’utilisation d’un
détergent haute efcacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
When loading the washer with dirty laundry, ll it evenly
around the basket wall.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
As the washer dampens and moves the load, the level of the
clothes will settle in the basket. This is normal, and does not
indicate that more clothes should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Use only High Efciency (HE) detergent.
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will nd a step-by-step description in the “Cycle
Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.
3
CONTROL PANEL AND FEATURES
4
WASH CYCLE KNOB
1
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
LID LOCK
2
To allow for proper load sensing and spinning,
the lid will lock and the Lid Lock light will turn on.
This light indicates that the lid is locked and cannot
be opened.
If you need to open the lid, press START/Pause/
Unlock. The lid will unlock once the washer
movement has stopped. This may take several
minutes if the load was spinning at high speed.
Press START/Pause/ Unlock again to resume
the cycle.
CYCLE MODIFIERS
3
When you select a cycle, its default modiers will light up.
Not all cycles, options, and modiers are available on all
models.
TEMP LEVEL
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water
safe for your fabric.
•Warmandhotwatermaybecoolerthanwhatyour
previous washer provided.
•EveninaCoolwaterwash,somewarmwatermay
be added to the washer to maintain a minimum
temperature.
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle.
For most loads, use the Soil Level that is preset with
the cycle you have chosen. For heavily soiled and sturdy
fabrics, press SOIL LEVEL to select more wash time,
if needed. For lightly soiled and delicate fabrics, press
SOIL LEVEL to select less wash time, if needed. Lower
Soil Level setting will help reduce tangling and wrinkling.
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can be
changed. Not all spin speeds are available with all cycles.
•Fasterspinspeedsmeanshorterdrytimes,butmay
increase wrinkling in your load.
•Slowerspinspeedsmeanlesswrinkling,butwillleave
your load more damp.
1
5
CYCLE OPTIONS
4
When you select a cycle, its default options will light up.
NOTE: Not all cycles, options, and modiers are available
on all models.
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
5
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights shows the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
SENSING
Once the lid has locked the second time, the washer will
2
3
4
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
Button Sounds:
Press and hold EXTRA RINSE for 3 seconds to turn the
button sounds on or off.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
When the Start/Pause/Unlock button is pressed,
the washer will rst perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make
a slight turn, and the lid will unlock briey before locking
again.
use short, slow spins to estimate the load size. These
sensing spins may take 2 to 3 minutes before water is
added to the load and you may hear the hum of these
spins. If the sensing light is on, the washer is working
properly. You will hear the motor turn the basket in short
pulses to thoroughly wet the load. The washer will then
move the load briey, pause to allow water to soak in to
the load, and resume adding water. This process may
repeat until the correct amount of water has been added
3
4
for the load. You may also hear water owing through the
dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted. The
sensing light may also come on during the Wash portions
of the cycle. This is normal.
RINSE
You will hear sounds similar to the wash cycle as the washer rinses and
moves the load. You may hear the motor turning on briey (short hum)
to move the basket while lling. Fabric softener will be added if the
Fabric Softener option was selected. Some cycles use spray rinsing.
WASH
You will hear the motor and washplate moving the load. Unlike
traditional washers, the load is not covered with water. Low-water
cleaning means concentrated cleaning. Rather than diluting detergent
as done in an agitator-style washer, this washer delivers the detergent
directly to the soils. The motor sounds may change at different stages
in the cycle. The wash time is determined by the selected soil level.
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load
being washed.
Not all cycles and options are available on all models.
SPIN
The washer spins the load at increasing speeds for proper water
removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on. Remove the load
promptly for best results.
Items to
wash:
Sturdy fabrics,
colorfast items,
towels, jeans
Heavily soiled
white fabrics
Large items
such as sheets,
sleeping bags,
small comforters,
jackets, small
washable rugs
Cottons, linens,
and mixed
garment loads
No-iron fabrics,
cottons, perm
press, linens,
synthetics
Machine-wash
silks, handwash fabrics
Swimsuits and
items requiring
rinsing without
detergent
Hand-wash
items or
dripping wet
items
No clothes in
washer
Cycle:
Power
Wash
Whites
Bulky
Normal
Wrinkle
Control
Hand
Wash
Rinse &
Spin
Drain &
Spin
Clean
Washer
with
Affresh
Wash/Rinse
Temperature:
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Cold/Cold
Hot/Cold
™
Spin
Speed:
High
No Spin
High
Low
No Spin
High
Low
No Spin
High
No Spin
High
Low
No Spin
High
Low
No Spin
High
Low
No Spin
High
Low
No Spin
High
Soil
Level:
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Available
Options:
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Cycle Details:
Use this cycle for heavily soiled or
sturdy items. Water-level sensing
process may take longer for some items
than for others because they will absorb
more water than other fabric types.
Extra Rinse is a default option, but may
be turned off. For maximum soil
removal use liquid chlorine bleach.
Use this cycle to wash large items such
as jackets and small comforters. The
washer will ll with enough water to wet
down the load before the wash portion
of the cycle begins, and uses a higher
water level than other cycles.
Use this cycle for normally soiled
cottons and mixed fabric loads. This
cycle features a spray rinse. Low speed
spin is not available.
Use this cycle to wash loads of no-iron
fabrics such as sport shirts, blouses,
casual business clothes, permanent
press, and blends.
Use this cycle to wash lightly soiled
garments indicating “Machine Washable
Silks” or “Gentle” cycle on the care label.
Place small items in mesh garment bags
before washing. This cycle uses a higher,
preset water level.
Combines a rinse and spin for loads
requiring an additional rinse cycle
or to complete a load after power
interruption. Spin speed is selectable;
default is high. This cycle uses a higher,
preset water level. Also use for loads
that require rinsing only.
This cycle uses a spin to shorten drying
times for heavy fabrics or special-care
items washed by hand. Use this cycle
to drain washer after cancelling a cycle
or completing a cycle after a power
failure.
Use once a month to keep the inside
of the washer fresh and clean. Higher
water levels and Affresh® work together
to thoroughly clean the washer interior.
5
USING YOUR WASHER
1. Sort and prepare your laundry
• Emptypockets.Loosechange,buttons,oranysmallobject
can pass under the washplate and become trapped, causing
unexpected sounds.
•Sortitemsbyrecommendedcycle,watertemperature,
and colorfastness.
• Separateheavilysoileditemsfromlightlysoiled.
• Separatedelicateitemsfromsturdyfabrics.
• Donotdrygarmentsifstainsremainafterwashing,because
heat can set stains into fabric.
• Treatstainspromptly.
• Closezippers,fastenhooks,tiestringsandsashes,and
remove non-washable trim and ornaments.
• Mendripsandtearstoavoidfurtherdamagetoitems
during washing.
2. Load laundry into washer
Load garments in loose heaps evenly around basket wall.
Do not wrap large items such as sheets around the washplate;
load them in loose piles around the sides of the basket.
Try mixing different sized items to reduce tangling.
IMPORTANT: Items need to move freely for best cleaning and
to reduce wrinkling and tangling.
Helpful Tips:
• Whenwashingwater-prooforwater-resistantitems,load
evenly. See “Cycle Guide” for tips and more information
on using the Bulky cycle.
• Usemeshgarmentbagstohelpavoidtanglingwhenwashing
delicate or small items.
• Turnknitsinsideouttoavoidpilling.Separatelint-takersfrom
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care labels instructions to
avoid damage to your garments.
6
Liquid
Chlorine Bleach
Using Laundry Product Dispensers
3. Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE detergent
into detergent tray. This tray holds 3 oz. (89 mL). Do not overll
tray - adding too much detergent may cause detergent to be
dispensed into the washer too early.
IMPORTANT: Use only High Efciency detergents. The package
will be marked “HE” or “High Efciency.” Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Using Oxi or color-safe bleach:
If using an Oxi or color-safe bleach laundry boost product, add
to the bottom of the washer basket before adding clothes.
HELPFUL TIP: See “Washer Maintenance” for information
on recommended method of cleaning washer dispenser trays.
5. Add fabric softener to dispenser
Fabric softener tray
Pour a measured amount of liquid fabric
softener into tray, always follow manufacturer’s directions for
correct amount of fabric softener based on your load size. Close
dispenser drawer, then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected to ensure
proper distribution at correct time in cycle. Do not overll or
dilute. Overlling dispenser will cause fabric softener to
immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be dispensed
into the last rinse.
It is normal for a small amount of water to remain in the dispenser
at the end of a cycle.
Starting Your Washer
6. Press POWER to turn on washer
4. Add liquid chlorine bleach
to dispenser
Liquid Chlorine
Bleach
Do not overll, dilute, or use more than 1 cup (250 mL). Do not
use color-safe bleach or Oxi products in the same cycle with
liquid chlorine bleach.
Make sure the dispenser drawer is closed completely, then
press POWER/cancel to turn on the washer.
7. Select cycle
Turn cycle knob to choose your wash cycle. For more
information, see “Control Panel”.
7
8. Select cycle modiers
10. Select Start/Pause/Unlock
to begin wash cycle
Once you select a cycle, the default settings for that cycle will be
lit. Press the cycle modiers buttons to change the Temperature,
Soil Level, and Spin Speed, if desired.
NOTE: Always read and follow fabric care labels instructions to
avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save
energy. This may be cooler than
your hot water heater setting.
Warm
Some cold water may be added,
so this will be cooler than what
your previous washer provided.
Cool - brights/darks
Warm water is added to assist
in soil removal and to help
dissolve detergents.
Cold
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Suggested Fabrics
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Press the START/Pause/Unlock button to start the wash cycle.
Filling is delayed for several minutes while load balance is
sensed. When the cycle has nished, the DONE indicator will
light up. Promptly remove garments after cycle has completed
to avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the
load was spinning at high speed. Then close lid and press
START/Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will
pump out.
Delay in water ll
Filling is delayed for 2 to 3 minutes to check for load unbalance.
You will hear the hum of the spin prior to lling. This is normal
operation.
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
9. Select cycle options
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Extra Rinse. These can be turned off,
if desired.
NOTE: Not all options are available with all cycles.
8
CLEANING YOUR DISPENSER TRAY
You may nd laundry product residue leftover in your
dispenser trays. To remove residue, follow this recommended
cleaning procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
IMPORTANT: Dispenser trays are not dishwasher safe.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes. To keep
washer interior odor-free, follow this recommended monthly
cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH® washer cleaner, add one
tablet to washer drum
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to liquid
chlorine bleach dispenser.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
IMPORTANT: Do not add detergent to CLEAN WASHER
with AFFRESH™ cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer lid.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH™ cycle.
6. Press START/PAUSE/UNLOCK. Water will pour into
washer for a moment and pause, lid will lock, then cycle
will continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press POWER/CANCEL and run a Rinse
and Spin cycle to ensure cleaner or bleach have been rinsed
from washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding due to
water pressure surge.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
2. Plug in washer or reconnect power.
3. Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE High Efciency
detergent. Use half the manufacturer’s recommended
amount for a medium-size load.
9
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Vibration or Off-Balance
Check the following for
proper installation or
see “Using Your
Washer” section.
Noises- For normal operating sounds, go to www.maytag.com/help
Clicking or metallic
noises
Gurgling or humming
Humming
Water Leaks
Check the following for
proper installation:
Possible Causes
Feet may not be in contact with the
oor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
The sensing light is on.
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly.
Fill hose washers
Drain hose connection
Front and rear feet must be in rm contact with oor, and
washer must be level to operate properly. Jam nuts must be
tight against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Use Bulky cycle for oversized, non-absorbent items such as
comforters or poly-lled jackets.
See “Cycle Guide” and “Using Your Washer” in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as nal amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have
started the washer. This is normal. Sensing spins will take several
minutes before water is added to the washer.
Tighten ll-hose connection.
Make sure all four ll hose at washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Solution
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded properly.
Washer not performing as expected
Not enough water
in washer
Washer won’t run
or ll, washer stops
working or wash light
remains on (indicating
the washer was unable
to ll appropriately)
Load not completely covered
in water.
Check for proper water supply.
10
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See “What’s
New under the Lid.”
IMPORTANT: Do not add more water to washer. The added water
lifts the load off the washplate, resulting in less cleaning.
Both hoses must be attached and have water owing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
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