Maytag W10280465C, W10280469C - SP User Manual
TOP-LOADING
GUIDE D’UTILISATION ET
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
D’ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITE À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table of Contents Table des matiéres
WASHER SAFETY .........................................................2
WHAT’S NEW UNDER THE LID? .................................3
CONTROL PANEL AND FEATURES ............................4
CYCLE GUIDE ...............................................................6
USING YOUR WASHER ................................................7
Using Laundry Product Dispensers ...............................9
Starting Your Washer ......................................................9
WASHER MAINTENANCE .............................................. 10
TROUBLESHOOTING ...................................................... 11
WARRANTY........................................................................ 16
ASSISTANCE OR SERVICE ............................. Back Cover
SÉCURITÉ DE LA LAVEUSE ......................................17
QUOI DE NEUF SOUS LE COUVERCLE? ................18
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ..........................................19
GUIDE DES PROGRAMMES ......................................21
UTILISATION DE LA LAVEUSE ..................................23
Utilisation de distributeurs de produits de lessive .....24
Mise en marche de la laveuse ...................................... 24
ENTRETIEN DE LA LAVEUSE ........................................ 26
DÉPANNAGE ...................................................................... 28
GARANTIE .......................................................................... 34
ASSISTANCE OU SERVICE ................. Couverture arrière
W10280465C
W10280469C - SP
Para una version en espanol, visite www.maytag.com
Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent
haute efcacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
When loading the washer with dirty laundry, ll it evenly
around the basket wall.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will nd a step-by-step description in the “Cycle
Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.
As the washer dampens and moves the load, the level of the
clothes will settle in the basket. This is normal, and does not
indicate that more clothes should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Use only High Efciency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.
3
CONTROL PANEL AND FEATURES
1
6
EST TIME REMAINING DISPLAY
1
The Estimated Time Remaining display shows the time
required for the cycle to complete. Factors such as load size
and water pressure may affect the time shown in the display.
Overloading, unbalanced loads, or excessive suds may
cause the washer to adjust the cycle time, as well.
WASH CYCLE KNOB
2
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
LID LOCK
3
To allow for proper load sensing and spinning,
the lid will lock and the Lid Lock light will turn on.
This light indicates that the lid is locked and cannot
be opened.
If you need to open the lid, press Start/Pause/
Unlock. The lid will unlock once the washer
movement has stopped. This may take several
minutes if the load was spinning at high speed.
Press Start/Pause/Unlock again to resume
the cycle.
CYCLE MODIFIERS
4
When you select a cycle, its default modiers will light up.
Not all cycles, options, and modiers are available on all
models.
TEMP LEVEL
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
•Warmandhotwatermaybecoolerthanwhatyour
previous washer provided.
•EveninaCoolwaterwash,somewarmwatermay
be added to the washer to maintain a minimum
temperature.
SOIL LEVEL
Soil level (wash time) is preset for each wash cycle. As
you press Soil Level, the cycle time (minutes) will increase
or decrease in the Estimated Time Remaining display and
a different wash time will appear.
For most loads, use the soil level that is preset with the
cycle you have chosen. For heavily soiled and sturdy
fabrics, press Soil Level to select more wash time, if
needed. For lightly soiled and delicate fabrics, press
Soil Level to select less wash time, if needed. Lower
soil level setting will help reduce tangling and wrinkling.
4
2
CYCLE OPTIONS
5
When you select a cycle, its default options will light up. Not
all cycles, options, and modiers are available on all models.
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
3
4
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can
be changed. Not all spin speeds are available with
all cycles.
•Fasterspinspeedsmeanshorterdrytimes,but
may increase wrinkling in your load.
•Slowerspinspeedsmeanlesswrinkling,butwill
leave your load more damp.
PREWASH
Use this option to add an extra agitation and soak time
to the beginning of any cycle to break up tough stains.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
DEEP CLEAN
This option provides enhanced cleaning action for tough
stains. It will add additional agitation and soak time to
the cycle.
END SIGNAL
Use this option to adjust volume of the signal that sounds
at end of cycle. You may select Hi, Low, or Off (no
indicator lit). A louder signal is helpful in removing items
as soon as cycle is complete.
5
CYCLE STATUS LIGHTS INDICATOR
6
The Cycle Status Lights shows the progress of a cycle.
At each stage of the process, you may notice sounds
or pauses that are different from traditional washers.
SENSING
When the Start/Pause/Unlock button is pressed,
the washer will rst perform a self-test on the lid
lock mechanism. You will hear a click, the basket
will make a slight turn, and the lid will unlock briey
before locking again.
Once the lid has locked the second time, the washer
will use short, slow spins to estimate the load size.
These sensing spins may take 2 to 3 minutes before
water is added to the load and you may hear the hum
of these spins. If the sensing light is on, the washer
is working properly. You will hear the motor turn the
basket in short pulses to thoroughly wet the load. The
washer will then move the load briey, pause to allow
water to soak in to the load, and resume adding water.
This process may repeat until the correct amount of
water has been added for the load. You may also hear
water owing through the dispenser, adding detergent
to the load.
NOTE: Avoid opening the lid during sensing. The
sensing process will start over when the washer
is restarted. The sensing light may also come
on during the Prewash and Wash portions of the
cycle. This is normal.
PREWASH
Use this option to add an extra agitation and soak time
to the beginning of any cycle to break up tough stains.
WASH
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with water.
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. The
motor sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
RINSE
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning
on briey (short hum) to move the basket while lling. Fabric
softener will be added if the Fabric Softener option was
selected. Some cycles use spray rinsing.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
5
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load
being washed.
Not all cycles and options are available on all models.
Items to
wash:
Sturdy fabrics,
colorfast items,
towels, jeans
Heavily soiled
white fabrics
Large items
such as sheets,
sleeping bags,
small comforters,
jackets, small
washable rugs
Cottons, linens,
and mixed
garment loads
No-iron fabrics,
cottons, perm
press, linens,
synthetics
Cottons,
linens exposed
to possible
allergens.
Cycle:
Power
Wash
Whites
Bulky
Normal
Wrinkle
Control
Allergen
Wash/Rinse
Temperature:
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Hot/Cold
Spin
Speed:
High
Low
No Spin
High
Low
No Spin
High
Low
No Spin
High
No Spin
High
Low
No Spin
High
Soil
Level:
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Available
Options:
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Extra Rinse
Deep Clean
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Cycle Details:
Use this cycle for heavily soiled or sturdy
items. Water-level sensing process may
take longer for some items than for others
because they will absorb more water than
other fabric types.
Deep Clean and Extra Rinse are default
options, but may be turned off. For
maximum soil removal use liquid chlorine
bleach.
Use this cycle to wash large items such as
jackets and small comforters. The washer
will ll with enough water to wet down the
load before the wash portion of the cycle
begins, and uses a higher water level than
other cycles.
Use this cycle for normally soiled
cottons and mixed fabric loads. This
cycle uses spray rinses. Low Speed Spin
is not available.
Use this cycle to wash loads of no-iron
fabrics such as sport shirts, blouses,
casual business clothes, permanent
press, and blends.
Uses more water to ush out allergens
such as dust mites and pet dander from
normally-soiled items.
Machine-wash
silks, handwash fabrics
Heavily soiled
fabrics
Swimsuits and
items requiring
rinsing without
detergent
Hand-wash
items or
dripping wet
items
No clothes in
washer
Hand
Wash
Soak Hot/Cold
Rinse &
Spin
Drain &
Spin
Clean
Washer
with
Affresh
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Tap Cold/Cold
Tap Cold/Cold
Hot/Cold
™
High
Low
No Spin
No Spin
High
Low
No Spin
High
Low
No Spin
High
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Deep Clean
Extra Rinse
Prewash
Use this cycle to wash lightly soiled
garments indicating “Machine Washable
Silks” or “Gentle” cycle on the care label.
Place small items in mesh garment bags
before washing. This cycle uses a higher,
preset water level.
Use this cycle to soak small spots of
set-in stains on fabrics. After time has
expired, water will drain, but washer will
not spin. To set a follow-up cycle, select
Drain & Spin, add additional detergent
and select a cycle based on fabric type.
Combines a rinse and spin for loads
requiring an additional rinse cycle or to
complete a load after power interruption.
Spin speed is selectable; default is high.
This cycle uses a higher, preset water
level. Also use for loads that require
rinsing only.
This cycle uses a spin to shorten drying
times for heavy fabrics or special-care
items washed by hand. Use this cycle to
drain washer after cancelling a cycle or
completing a cycle after a power failure.
Use once a month to keep the inside
of the washer fresh and clean. Higher
water levels and Affresh® work together
to thoroughly clean the washer interior.
6
USING YOUR WASHER
1. Sort and prepare your laundry
• Emptypockets.Loosechange,buttons,oranysmall
object can pass under the washplate and become trapped,
causing unexpected sounds.
•Sortitemsbyrecommendedcycle,watertemperature,
and colorfastness.
• Separateheavilysoileditemsfromlightlysoiled.
• Separatedelicateitemsfromsturdyfabrics.
• Donotdrygarmentsifstainsremainafterwashing,
because heat can set stains into fabric.
• Treatstainspromptly.
• Closezippers,fastenhooks,tiestringsandsashes,
and remove non-washable trim and ornaments.
• Mendripsandtearstoavoidfurtherdamagetoitems
during washing.
2. Load laundry into washer
Load garments in loose heaps evenly around basket wall.
Do not wrap large items such as sheets around the washplate;
load them in loose piles around the sides of the basket. Try
mixing different sized items to reduce tangling.
IMPORTANT: Items need to move freely for best cleaning
and to reduce wrinkling and tangling.
Helpful Tips:
• Whenwashingwater-prooforwater-resistantitems,load
evenly. See “Cycle Guide” for tips and more information
on using the Bulky cycle.
• Usemeshgarmentbagstohelpavoidtanglingwhen
washing delicate or small items.
• Turnknitsinsideouttoavoidpilling.Separatelint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your garments.
7
Liquid
Chlorine Bleach
Using Laundry Product Dispensers
3. Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE detergent
into detergent tray. This tray holds 3 oz. (89 mL). Do not overll
tray - adding too much detergent may cause detergent to be
dispensed into the washer too early.
IMPORTANT: Use only High Efciency detergents. The package
will be marked “HE” or “High Efciency.” Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Using Oxi or color-safe bleach:
If using an Oxi or color-safe bleach laundry boost product,
add to the bottom of the washer basket before adding clothes.
HELPFUL TIP: See “Washer Maintenance” for information
on recommended method of cleaning washer dispenser trays.
5. Add fabric softener to dispenser
Fabric softener tray
Pour a measured amount of liquid fabric
softener into tray, always follow manufacturer’s directions for
correct amount of fabric softener based on your load size. Close
dispenser drawer, then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected to ensure
proper distribution at correct time in cycle. Do not overll or
dilute. Overlling dispenser will cause fabric softener to
immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be dispensed
into the last rinse.
It is normal for a small amount of water to remain in the dispenser
at the end of a cycle.
Starting Your Washer
6. Press POWER to turn on washer
4. Add liquid chlorine bleach
to dispenser
Liquid Chlorine
Bleach
Do not overll, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
Make sure the dispenser drawer is closed completely, then press
POWER/Cancel to turn on the washer.
8
7. Select cycle
Turn cycle knob to choose your wash
cycle. The indicator for Estimated Time Remaining will light up
with a cycle time. For more information, see “Control Panel”.
8. Select cycle modiers
9. Select cycle options
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Prewash or Extra Rinse. These can be turned
off, if desired.
NOTE: Not all options are available with all cycles.
10. Select Start/Pause/Unlock to
begin wash cycle
Once you select a cycle, the default settings for that cycle will be
lit. Press the cycle modiers buttons to change the Temperature,
Soil Level, and Spin Speed, if desired.
NOTE: Always read and follow fabric care labels instructions to
avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save
energy. This may be cooler than
your hot water heater setting.
Warm
Some cold water will be added,
so this may be cooler than what
your previous washer provided.
Cool - brights/darks
Warm water is added to assist
in soil removal and to help
dissolve detergents.
Cold
Warm water may be added
to assist in soil removal
and to help dissolve detergents.
Tap Cold
This is the temperature from
your faucet.
Suggested Fabrics
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Dark colors that
bleed or fade
Light soils
Press the Start/Pause/Unlock button to start the wash cycle.
Filling is delayed for several minutes while load balance
is sensed. When the cycle has nished, the DONE indicator
will light and the end of cycle signal will sound (if set). Promptly
remove garments after cycle has completed to avoid odor,
reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the
load was spinning at high speed. Then close lid and press
START/Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water
will pump out.
Delay in water ll
Fillling is delayed for 2 to 3 minutes to check for load
unbalance. You will hear the hum of the spin prior to lling.
This is normal operation.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes. To keep
washer interior odor-free, follow this recommended monthly
cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH® washer cleaner, add one
tablet to washer drum
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to liquid
chlorine bleach dispenser.
IMPORTANT: Do not add detergent to CLEAN WASHER
with AFFRESH™ cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer lid.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH™ cycle.
6. Press START/PAUSE/UNLOCK. Water will pour into washer
for a moment and pause, lid will lock, then cycle will
continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press POWER and run a RINSE AND SPIN
cycle to ensure cleaner or bleach have been rinsed from
washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
CLEANING YOUR DISPENSER TRAY
You may nd laundry product residue leftover in your
dispenser trays. To remove residue, follow this recommended
cleaning procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
IMPORTANT: Dispenser trays are not dishwasher safe.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding due to
water pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay
in hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
10
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
2. Plug in washer or reconnect power.
3. Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE High Efciency
detergent. Use half the manufacturer’s recommended
amount for a medium-size load.
If you experience
Vibration or Off-Balance
Check the following for
proper installation or
see “Using Your
Washer” section.
Noises- For normal operating sounds, go to www.maytag.com/help.
Clicking or metallic
noises
Gurgling or humming
Humming
Possible Causes
Feet may not be in contact with the
oor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
The sensing light is on.
Front and rear feet must be in rm contact with oor, and
washer must be level to operate properly. Jam nuts must be
tight against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Use Bulky cycle for oversized, non-absorbent items such as
comforters or poly-lled jackets.
See “Cycle Guide” and “Using Your Washer” in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as nal amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal. Sensing spins will take several minutes
before water is added to the washer.
Solution
11
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