Maytag W10117754A User Manual

WASHER/DRYER USER INSTRUCTIONS
INSTRUCCIONES PARA EL USUARIO
LA LAVADORA/SECADORA
INSTRUCTIONS POUR L’UTILISATEUR
DE LA LAVEUSE/SÉCHEUSE
Table of Contents / Índice / Table des matières
ASSISTANCE OR SERVICE ............................ 1
WASHER/DRYER SAFETY ............................. 2
WASHER USE .................................................. 4
DRYER USE...................................................... 5
WASHER/DRYER CARE ................................. 6
TROUBLESHOOTING WASHER .................... 8
TROUBLESHOOTING DRYER...................... 10
WARRANTY.................................................... 12
AYUDA O SERVICIO TÉCNICO.................... 13
SEGURIDAD DE LA
LAVADORA/SECADORA............................... 13
USO DE LA LAVADORA................................ 16
USO DE LA SECADORA ............................... 17
CUIDADO DE LA
LAVADORA/SECADORA............................... 18
SOLUCIÓN DE PROBLEMAS DE LA
LAVADORA..................................................... 20
SOLUCIÓN DE PROBLEMAS DE LA
SECADORA .................................................... 22
GARANTÍA...................................................... 24
ASSISTANCE OU SERVICE .......................... 25
SÉCURITÉ DE LA
LAVEUSE/SÉCHEUSE................................... 25
UTILISATION DE LA LAVEUSE .................... 28
UTILISATION DE LA SÉCHEUSE................. 29
ENTRETIEN DE LA
LAVEUSE/SÉCHEUSE................................... 30
DÉPANNAGE DE LA LAVEUSE.................... 32
DÉPANNAGE DE LA SÉCHEUSE................. 34
GARANTIE...................................................... 36
Assistance or Service
If you need assistance or service, first see the “Troubleshooting” section. Additional help is available by calling the Maytag Services, LLC Customer Assistance at 1-800-688-9900 from anywhere in the U.S.A., or write:
Maytag Services, LLC
ATTN: CAIR
P.O. Box 2370
Cleveland, TN 37320-2370
Information may also be obtained by visiting our website at www.maytag.com.
In Canada, for assistance, installation or service, call us at
1-800-807-6777, or write:
Maytag Services, LLC
ATTN: CAIR
P.O. Box 2370
Cleveland, TN 37320-2370
In Canada, visit www.maytag.ca. Please include a daytime phone number in your correspondence.
®
Center
®
Center
Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label, located at the top inside dryer door well.
Dealer name____________________________________________________ Serial number __________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Purchase date __________________________________________________
W10117754A
WASHER/DRYER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
WARNING: For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, or to prevent property damage, personal injury, or death.
follow instructions.
can be killed or seriously injured if you don't
You instructions.
follow
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Clear the room, building, or area of all occupants.
Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions. If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
2
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using the washer/dryer, follow basic
WARNING:
precautions, including the following:
Read all instructions before using the washer/dryer.
Do not place items exposed to cooking oils in your dryer.
Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
Do not wash or dry articles that have been previously
cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Do not allow children to play on or in the washer/dryer.
Close supervision of children is necessary when the washer/dryer is used near children.
Before the washer/dryer is removed from service or
discarded, remove the doors to the washer/dryer compartments.
Do not reach into the washer/dryer if the tub, agitator or
drum is moving.
Do not install or store the washer/dryer where it will be
exposed to the weather.
Do not tamper with controls.
Clean dryer lint screen before or after each load.
Under certain conditions, hydrogen gas may be produced
in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Do not repair or replace any part of the washer/dryer or
attempt any servicing unless specifically recommended in this Use and Care Guide or in published user-repair instructions that you understand and have the skills to carry out.
Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric softener or product.
Do not use heat to dry articles containing foam rubber or
similarly textured rubber-like materials.
Keep area around the exhaust opening and adjacent
surrounding areas free from the accumulation of lint, dust, and dirt.
The interior of the machine and dryer exhaust vent should
be cleaned periodically by qualified service personnel.
See “Electrical Requirements” section for grounding
instructions.
SAVE THESE INSTRUCTIONS
Checking Your Vent
Your dryer must be properly installed and vented to achieve maximum drying efficiency and shorten drying times. Use the minimum recommended installation clearances found in the Installation Instructions. See the Installation Instructions for more information.
WARNING
Fire Hazard Use a heavy metal vent. Do not use a plastic vent. Do not use a metal foil vent. Failure to follow these instructions can result in death
or fire.
If the dryer is not properly installed and vented, it will not be covered under the warranty. Proper venting of your dryer is important for satisfactory drying results. See the Installation Instructions for more detail.
NOTE: Service calls caused by improper venting will be paid for by the customer, whether it was a paid installation or self­installed.
1. Do not use plastic vent or metal foil vent. Use 4" (10.2 cm)
metal or flexible metal vent. Do not kink or crush flexible metal vent. It must be completely extended to allow adequate exhaust air to flow. Check vent after installation. Refer to the Installation Instructions for proper length requirements of vent.
4"
10.2 cm
2. Use a 4" (10.2 cm) exhaust hood.
3
3. Use the straightest path possible when routing the vent. 4. Use clamps to seal all joints. Do not use duct tape, screws or
Good Better
other fastening devices that extend into the interior of the vent to secure vent.
5. Clean exhaust vent periodically, depending on use, but at
least every 2 years, or when installing your dryer in a new location. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
WASHER USE
Loading
For these suggested full-sized loads, set the LOAD SIZE selector to the highest load size setting.
LARGE CAPACITY WASHERS
Heavy Work Clothes
2pair of pants 3shirts 3 jeans 1 coverall
Mixed Load
2 double sheets 4 pillowcases 6T-shirts 6 pair of shorts 2shirts 2blouses 6 handkerchiefs
Towels
8bath towels
8hand towels 10 washcloths 1 bath mat
Starting Your Washer
WARNING
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil. Do not dry anything that has ever had any type of oil on
it (including cooking oils). Doing so can result in death, explosion, or fire.
1. Measure detergent and pour it into the washer. If desired, add
powdered or liquid color safe bleach. Drop a sorted load of clothes loosely into your washer.
Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash water. Overloading can cause poor cleaning.
2. (OPTIONAL) Add liquid chlorine bleach.
Always measure liquid chlorine bleach. Do not guess. Do not use more than 1 cup (250 mL) for a full load. Follow manufacturer’s directions for safe use. Use a cup with a pouring spout to avoid spilling.
Let the washer fill and begin agitating the load. Add bleach to the wash cycle so it can be removed in the rinse cycle. Pour bleach around the agitator, not directly onto the load.
Delicates
2 camisoles 4 slips 6 undergarments 2sets of
sleepwear
1 child’s outfit
Follow directions on the care labels. Do not use chlorine
bleach on wool, silk, spandex, acetates, or some flame­retardant fabrics.
NOTE: Undiluted bleach will damage any fabric it touches. The damage appears as rips, holes, tears, or color loss and may not show up until several washings later.
3. (OPTIONAL) Add liquid fabric softener. NOTE: Do not spill or drip any fabric softener onto the clothes.
Undiluted fabric softener can stain fabrics. Always dilute fabric softener with warm water. Too much fabric softener can make some items (diapers and towels) nonabsorbent. If this happens, do not use it in every load, or use less of it in each load.
Style 1: With liquid fabric softener dispenser (on some models)
Use only liquid fabric softener in this dispenser. Pour
measured liquid fabric softener into the dispenser. Softener is added automatically during the rinse portion of the cycle. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the crossbar in the dispenser opening.
Style 2: Without liquid fabric softener dispenser (on some models)
In the final rinse ONLY, add fabric softener that has been
diluted with ¹⁄₂ to 1 cup (125 to 250 mL) warm water.
4. Close the washer lid. Washer will not agitate or spin with the lid open.
Permanent Press
1 double sheet 1 tablecloth 1dress 1blouse
2pair of pants
3shirts 2 pillowcases
Knits
2pair of pants 2blouses 4shirts 4tops 2 dresses
4
5. Turn the WATER LEVEL selector to the correct setting for your
wash load and the type of fabric being washed. You may change the load size or water level selection after the washer has started filling by turning the selector to a different setting.
6. Set the TEMPERATURE selector to the correct setting for the
type of fabric and soils being washed. Use the warmest water safe for fabric. Follow garment label instructions.
NOTE: In wash water temperatures colder than 60ºF (15.6ºC), detergents do not dissolve well. Soils can be difficult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).
DRYER USE
Starting Your Dryer
7. Push in the Cycle Control knob and turn it clockwise to the wash cycle you want. Reduce the wash time when using a small load size setting. Pull out the Cycle Control knob to start the washer.
To stop or restart your washer:
To stop the washer at any time, push in the Cycle
Control knob.
To restart the washer, close the lid (if open) and pull out the
Cycle Control knob.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Do not dry anything that has ever had anything flammable on it (even after washing).
Failure to follow these instructions can result in death, explosion, or fire.
Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.
1. Clean lint screen before each load. See “Cleaning the Lint
Screen.”
2. Load clothes loosely into the dryer and close the door. Do not
pack the dryer. Allow space for clothes to tumble freely.
3. Turn the Cycle Control knob to the recommended cycle for the
type of load being dried. Use the Energy Preferred Automatic Setting to dry most heavy to medium weight fabrics.
4. (OPTIONAL) Your dryer may have an END OF CYCLE SIGNAL.
The signal is helpful when drying items that should be removed from the dryer as soon as it stops. The End of Cycle signal is part of the Start button and is selectable. Turn the Start button to ON or OFF. The signal will sound only if the selector is set to On.
WARNING
Fire Hazard No washer can completely remove oil. Do not dry anything that has ever had any type of oil on
it (including cooking oils). Items containing foam, rubber, or plastic must be dried
on a clothesline or by using an Air Cycle. Failure to follow these instructions can result in death
or fire.
5. If desired, add fabric softener sheet. Follow package
instructions.
6. Press the PUSH TO START button.
Stopping and Restarting
You can stop your dryer anytime during a cycle.
To stop your dryer
Open the dryer door or turn the Cycle Control knob to OFF. NOTE: The Cycle Control knob should point to an Off area when
the dryer is not in use.
To restart your dryer
Close the door. Select a new cycle and temperature (if desired). Press the PUSH TO START button.
5
WASHER/DRYER CARE
Cleaning the Washer/Dryer Location
Keep washer/dryer area clear and free from items that would obstruct the flow of combustion and ventilation air.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Failure to do so can result in death, explosion, or fire.
Cleaning Your Washer
Cleaning the exterior
Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach. Occasionally wipe the outside of your washer to keep it looking new.
Cleaning the interior
Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 scoops or caps full of detergent. Pour this into your washer and run it through a complete cycle using hot water. Repeat this process if necessary.
NOTE: Remove any hard water deposits using only cleaners labeled as washer safe.
Cleaning the liquid fabric softener dispenser (on some models):
1. Remove dispenser by grasping top with both hands and
squeezing, while pushing upward with thumbs.
2. Rinse dispenser under a warm water faucet, then replace it. NOTE: If your model has a liquid fabric softener dispenser, do not
wash clothes with this dispenser removed. Do not add detergent or bleach to this dispenser; it is for liquid fabric softener only.
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
Cleaning the Lint Screen
Clean the lint screen before each load. A screen blocked by lint can increase drying time.
IMPORTANT:
Do not run the dryer with the lint screen loose, damaged,
blocked or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
If lint falls off the screen into the dryer during removal, check
the exhaust hood and remove the lint.
Every Load Cleaning
Style 1:
1. The lint screen is located inside the dryer on the back wall.
Pull out the lint screen and its cover.
2. Separate the cover and the screen by squeezing the screen
and pulling on the cover at the same time.
3. Roll lint off the screen with your fingers. Do not rinse or wash
screen to remove lint. Wet lint is hard to remove.
4. Put the lint screen and cover back together and push firmly
back into place.
Style 2:
1. The lint screen is located inside the dryer in the front door well.
Pull the lint screen straight up.
2. Roll lint off the screen with your fingers. Do not rinse or wash
screen to remove lint. Wet lint is hard to remove.
3. Push the lint screen firmly back into place.
As Needed Cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off the screen.
Clean the lint screen (as outlined following) every 6 months, or more frequently if it becomes clogged due to a residue buildup.
1. Roll lint off the screen with your fingers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid detergent. Scrub
lint screen with the brush to remove residue buildup.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel. Replace screen
in dryer.
Cleaning the Dryer Interior
To clean dryer drum
1. Apply a nonflammable household cleaner to the stained area
of the drum and rub with a soft cloth until stain is removed.
2. Wipe drum thoroughly with a damp cloth.
3. Tumble a load of clean cloths or towels to dry the drum. NOTE: Garments that contain unstable dyes, such as denim blue
jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry unstable dye items inside out to avoid dye transfer.
6
Removing Accumulated Lint
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified person.
From Inside the Exhaust Vent
In Canada
WARNING
Lint should be removed every 2 years, or more often, depending on dryer usage.
Vacation, Storage and Moving Care
Install and store your washer/dryer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer/dryer. If storing or moving your washer/dryer during freezing weather, winterize it.
Non-use or vacation care
Operate your washer/dryer only when you are at home. If you will be on vacation or not using your washer/dryer for an extended period of time, you should:
Unplug washer/dryer or disconnect power.
Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you are away.
To winterize washer/dryer
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.
4. Run washer on a drain and spin setting for about 30 seconds
to mix the antifreeze and water.
5. Unplug washer/dryer or disconnect power.
To use washer/dryer again
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. In the U.S.A.
WARNING
Electrical Shock Hazard Plug into a grounded 4 prong outlet. Failure to do so can result in death or electrical shock.
Plug in washer/dryer or reconnect power.
5. Run the washer through a complete cycle with 1 cup (250 mL)
of detergent to clean out antifreeze.
To transport the washer/dryer
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. If washer/dryer will be moved during freezing weather, put in a
qt (1 L) of R.V.-type antifreeze in the basket. Run washer on a spin setting for about 30 seconds to mix the antifreeze and water.
4. Disconnect the drain from the drain system.
5. Unplug washer/dryer or disconnect power. Disconnect wiring
if washer/dryer is direct wired.
6. Disconnect the exhaust vent.
7. Wash lint screen.
8. Make sure leveling legs are secure.
9. Place the inlet hoses into the basket.
10. Drape the power cord and drain hose over edge and into the
basket.
11. Use masking tape to secure the washer lid and dryer door.
Reinstalling your washer/dryer
1. Follow the “Installation Instructions” to locate, level and
connect the washer/dryer.
2. Run the washer through a complete cycle with 1 scoop or
capful of detergent to clean the washer and remove the antifreeze, if used.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Plug in washer/dryer or reconnect power.
7
TROUBLESHOOTING WASHER
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Noisy, vibrating, off-balance
Is the floor flexing, sagging or not level? Flooring that flexes
or is uneven can contribute to noise and vibration of the washer. A ³⁄₄" (1.9 cm) piece of plywood under the washer will reduce the sounds. See the Installation Instructions.
Is the washer/dryer level? The washer/dryer must be level.
See the Installation Instructions.
Is the load balanced? Evenly distribute the load in the
washer basket and make sure the height of the load does not exceed the top row of basket holes.
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These are normal washer noises.
Is the washer gurgling or humming? When the washer
drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.
The washer basket moves while washing. This is normal.
Leaking
Are the fill hoses tight?
Are the fill hose gaskets properly seated? Check both ends
of each hose. See the Installation Instructions.
Is the drain hose properly installed? The drain hose should
be secured to the drainpipe or laundry tub. See the Installation Instructions.
Is the sink or drain clogged? Sink and drainpipe must be
able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Is water splashing off the tub ring? Center the tub before
starting the washer.
Is water splashing off the load? Evenly distribute the load in
the washer basket and make sure the height of the load does not exceed the top row of basket holes. The fill or spray rinses can splash off the load.
Dispenser clogged (on some models)
Did you follow the manufacturer’s directions when adding
fabric softener to the dispenser (on some models)? Measure fabric softener and slowly pour into the dispenser. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Washer Operation
Washer won’t run, fill, rinse or agitate; washer stops
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension
cord.
Is the indicator on the Cycle Control knob properly lined
up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged? Turn off the
water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.
Are both the hot and cold water faucets turned on? Tur n
on the water.
Is the water inlet hose kinked? Straighten the hoses.
Does the water level seem too low, or does the washer
appear to not fill completely? The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.
Is the washer overloaded? Wash smaller loads.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
8
Washer continues to fill or drain; cycle seems stuck
Is the top of drain hose lower than the control knobs on
washer? The top of the drain hose must be at least 39" (99 cm) above the floor. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions.
Washer won’t drain or spin; water remains in washer
Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor? See the Installation Instructions.
Clothing Care
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you wash an extra-large load? A large unbalanced load
could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.
Residue or lint on load
Did you sort properly? Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer? The wash load must be
balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads.
Did you select the correct water level? The water level
should be correct for the load size. The load should be under water.
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing? If so, you can expect some
lint on the clothing. The air movement and tumbling of a dryer removes lint from the load.
Was paper or tissue left in the pockets?
Is your water colder than 60°F (15.6°C)? Wash water colder
than 60°F (15.6°C) may not completely dissolve the detergent.
Did you use the proper cycle time and agitation speed for
the load? Reducing wash time (duration) and agitation speed are ways to reduce lint.
Load is wrinkled, twisted or tangled
Did you unload the washer promptly? Unload the washer as
soon as it stops.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent.
Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed? See
“Connect Inlet Hoses.”
Are you washing many loads? As your frequency of loads
washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Did you use the right cycle for the load being washed?
Use cycles with shorter wash times and low wash and spin speeds (if available) to reduce wrinkling, tangling and twisting.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling and twisting.
Was the wash water warm enough to relax wrinkles? If
safe for the load, use warm or hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed? Check to be
sure the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See the Installation Instructions.
Did you wrap items around the agitator? Drop items loosely
into the washer. Do not wrap items around the agitator.
Stains, gray whites, dingy colors
Did you properly sort the load? Dye transfer can occur when
mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low? Use hot or warm
washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water? Use more detergent for washing heavy soils in cold or hard water.
Are the hot and cold water hoses reversed? Check to be
sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Did you follow the manufacturer’s directions when adding
detergent and fabric softener? Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
Is there above average iron (rust) in water? You may ne ed
to install an iron filter.
9
Garments damaged
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling? Straps and
strings can easily become entangled in the load, causing strain on seams and tearing.
Were items damaged before washing? Mend rips and
broken threads in seams before washing.
TROUBLESHOOTING DRYER
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer Operation
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely during washing.
Did you add chlorine bleach properly? Do not pour chlorine
bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than than the manufacturer's recommended amount for a full load.
Did you follow the manufacturer’s care label instructions?
Dryer will not run
Has a household fuse blown, or has a circuit breaker
tripped? There may be 2 fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the correct power supply available? Electric dryers
require 240 volt power supply. Check with a qualified electrician.
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the PUSH TO START DRYER button firmly pressed?
No heat
Has a household fuse blown, or has a circuit breaker
tripped? The drum may be turning, but you may not have heat. Electric dryers use 2 fuses or circuit breakers. Replace the fuse or reset the circuit breaker. If a problem continues, call an electrician.
For gas dryers, is the valve open on the supply line?
Unusual sounds
Has the dryer had a period of non-use? If the dryer hasn’t
been used for a while, there may be a thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer? Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
Is it a gas dryer? The gas valve clicking is a normal operating
sound.
Are the four legs installed, and is the dryer level front to
back and side to side? The dryer may vibrate if not properly installed. See the Installation Instructions.
Is the clothing knotted or balled up? When balled up, the
load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
Timer does not noticeably advance
Is the dryer set to Timed or Air Dry?
The timer moves slowly and continuously for the time setting.
Is the dryer set to Automatic Drying?
The timer moves only when the clothing is mostly dry.
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Dryer Results
Clothes are not drying satisfactorily, drying times are too long, or load is too hot
Is the lint screen clogged with lint? Lint screen should be
cleaned before each load.
WARNING
Fire Hazard Use a heavy metal vent. Do not use a plastic vent. Do not use a metal foil vent. Failure to follow these instructions can result in death
or fire.
Is the dryer located in a closet? Closet doors must have
ventilation openings at the top and bottom of the door. A minimum of 1" (2.5 cm) of airspace is recommended for the front of the dryer, and, for most installations, the rear of the dryer requires 5" (12.7 cm). See the Installation Instructions.
Has an air dry cycle been selected? Select the right cycle
for the types of garments being dried.
Is the load too large and heavy to dry quickly? Separate the
load to tumble freely.
Lint on load
Is the lint screen clogged? Lint screen should be cleaned
before each load.
Stains on load or drum
Was dryer fabric softener properly used? Add dryer fabric
softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments.
Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing.
Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions.
Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet, and use it only once.
Is the exhaust vent the correct length? Check that the
exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions.
Is the exhaust vent diameter the correct size? Use
4" (10.2 cm) diameter vent material.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Place dryer at least 18 inches (46 cm) above the floor for a garage installation.
Failure to do so can result in death, explosion, or fire.
Loads are wrinkled
Was the load removed from dryer at the end of the cycle?
Was the dryer overloaded? Dry smaller loads that can
tumble freely.
Odors
Have you recently been painting, staining or varnishing in
the area where your dryer is located? If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
Is the electric dryer being used for the first time? The new
electric heating element may have an odor. The odor will be gone after the first cycle.
Is the dryer located in a room with temperature below
45ºF (7ºC)? Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
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