MAYTAG NEPTUNE™ SUPER STACK SL-3
GUIDE
TABLE OF CONTENTS
Welcome
Safety Instructions
«
Washer Controls At
A Glance.......................................3-5
Washer Features
Replacing the Washer Light 11
Reversing the Clothes
Washer Door
Dryer Controls At
A Glance
Dryer Operating Tips
Dryer Exhaust Tips
Replacing the Drum Light... 16
Reversing the Dryer Door.... 16
Water Use..................................... 17
Care and Cleaning
Storing the Maytag
Neptune" Super Stack
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Inside Cover
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1-2
6-10
11
12-13
14
15
17
17
Washer Operating
Sounds
Before You Call
Warranty..........................Back Page
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19-21
18
0 MAYTAG
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
Neptune Super Stack Model: ML2000
Welcome
Welcome and congratulations
on your purchase of a Maytag
Neptune™ Super Stack! Your
complete satisfaction is very
important to us.
Read this manual for best
results. It contains instructions
to acquaint you with proper
operating and maintenance pro
cedures.
In addition, you will find a Laundering Tips guide
packed with your washer. It contains information on rec
ommended laundering procedures, stain removal and
special laundering situations.
Save time and monev. If something should
wrong, we suggest consulting the
“Before You Call” section m the back of this
book. It is designed to help you solve basic
problems before consulting a servicer.
However, should you need assistance in the future, it is
helpful to;
2) Important: keep this guide and the sales reciept in a
safe place for future reference. Proof of original pur
chase date is needed for warranty service.
If you have questions, write us (include your model
number and phone number) or call;
Maytag Appliances Sales Company
Attn: CAIR®*^' Center
P.O. Box 2370
Cleveland, TN 37320-2370
1-888-462-9824 USA & CANADA
1-800-688-2080 TTY USA (For deaf,
hearing impaired or speech impaired)
Mon.-Fri., 8am-8pm Eastern Time
Internet:
http://www.maytag.com
For service and warranty information, see back page.
1) Have complete model and serial number identifica
tion of your washer and dryer. Record these numbers
below for easy access.
Model Number
Serial Number ____________________________
Date of Purchase
Model and
Serial Number
Location
___________________________
_________________________
NOTE: In our continuing effort to improve the quality of our
appliances, it may be necessary to make changes to the
stacked washer and dryer without revising this guide.
Llame al telefono 1-800-688-9900 (USA)/
1-800-688-2002 (Canada) si desea
instrucciones en Español de este folleto
numero de pieza 16009835.
Important Safety Notice and Instructions
The California Safe Drinking Water and Toxic
Enforcement Act of 1986 (Proposition 65) requires the
Governor of California to publish a list of substances
known to the State of California to cause cancer or
reproductive harm, and requires businesses to warn cus
tomers of potential exposures to such substances.
Users of this appliance are hereby warned that the burn
ing of gas can result in low-level exposure to some of
the listed substances, including benzene, formaldehyde
and soot, due primarily to the incomplete combustion of
natural gas or liquid petroleum (LP) fuels. Exhaust ducts
should be kept free of obstructions and properly
exhausted dryers will minimize exposure.
A UMRJIfliVG — For your safety the
Information in this manual must be
followed to minimize the risk of fire or
explosion or to prevent property dam
age, personal injury or death.
- Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your
building.
• Clear the room, building or area of
all occupants.
• Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
• If you cannot reach your gas suppli
er, call the fire department.
Installation and service must be per
formed by a qualified installer, service
agency or the gas supplier. ^
Appliances with the (|) symbol on the data plate have
been listed with Underwriters’ Eaboratories, Inc. Those
with a CSA Monogram on the data plate have been cer
tified by the CSA Testing Eaboratories as complying
with Canadian Standards Association requirements. Gas
dryers with an AGA symbol on the data plate have been
design certified with the American Gas Association;
those with a CGA symbol on the data plate have been
approved by the Canadian Gas Association.
Nevertheless, as with any equipment using electricity
and having moving parts, there are potential hazards. To
use this appliance safely, the operator should become
familiar with the instructions for operation of the appli
ance and always exercise care when using it.
A WARNING — Do not place into your
dryer items that have been spotted or
soaked with vegetable oil or cooking oil.
Even after being washed, these items may
contain significant amounts of these oils.
The remaining oil can ignite spontaneously.
The potential for spontaneous ignition
increases when the items containing veg
etable oil or cooking oil are exposed to
heat. Heat sources, such as your clothes
dryer, can warm these items, allowing an
oxidation reaction in the oil to occur.
Oxidation creates heat. If this heat cannot
escape, the items can become hot enough
to catch fire. Piling, stacking or storing
these kinds of items may prevent heat from
escaping and can create a fire hazard.
All washed and unwashed fabrics that con
tain vegetable oil or cooking oil can be dan
gerous. Washing these items in hot water
with extra detergent will reduce, but will
not eliminate, the hazard. Always use the
"cool down" cycle for these items to
reduce the items' temperature. Never
remove these items from the clothes dryer
while hot or interrupt the drying cycle until
the items have run through the "cool
do wn '■ cycl e. Never pi I e or stack th ese
items when they are hot. ^ ^
Important Safety Instructions
^WARNING — To reduce the risk of fire, explosion, electric shock, property damage or injury
to persons when using your appliance, follow basic precautions, including the following;
1. Read all instructions before using the appliance.
2. To avoid the possibility of fire or explosion:
a. Do not wash or dry items that have been previously
cleaned in, washed in, soaked in, or spotted with gaso
line, dry-cleaning solvents, other flammable or explo
sive substances as they give off vapors that could ignite
or explode. Hand wash and line dry any items contain
ing these substances.
Any material on which you have used a cleaning sol
vent, or which is saturated with flammable liquids or
solids, should not be placed in the appliance until all
traces of these liquids or solids and their fumes have
been removed.
These items include acetone, denatured alcohol, gaso
line, kerosene, some liquid household cleaners, some
spot removers, turpentine, waxes and wax removers.
b. Do not add gasoline, dry-cleaning solvents, or other
flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
c. Under certain conditions, hydrogen gas may be pro
duced in a hot water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLO
SIVE. If the hot water system has not been used for
such a period, before using a washing machine or
combination washer-dryer, turn on all hot water
faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an
open flame during this time.
d. Items containing foam rubber (may be labeled latex
foam) or similarly textured rubber-like materials must
not be dried on a heat setting. Foam rubber materials
when heated, can under certain circumstances produce
fire by spontaneous combustion,
e. Do not place items exposed to cooking oils in your
dryer. Items contaminated with cooking oils may con
tribute to a chemical reaction that could cause a load
to catch fire.
3. Do not allow children to play on or in the appliance.
Close super\’ision of children is necessary when the
appliance is used near children.
4. Before the appliance is removed from seiv-ice or discard
ed, remove the door to the clothes washer and clothes
dryer compartment.
5. Do not reach into the appliance if the tub or drum is mov
ing,
6. Do not install or store this appliance where it will be
exposed to the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of tire appliance or
attempt any serrfcing unless specifically recommended
in published user-repair instructions that you understand
and have the skills to carry out.
9. Do not use fabric softeners or products to eliminate stat
ic unless recommended by the manufacturer of the fabric
softener or product.
10. Clean the dryer lint screen before or after each load.
11. Keep the area around the exhaust opening and surround
ing areas free from lint accumulation, dust and dirt.
12. The interior of the dryer and exhaust duct should be
cleaned yearly by qualified sendee personnel.
13. This appliance must be properly grounded. Never plug
the appliance cord into a receptacle which is not ground
ed adequately and in accordance with local and national
codes. See Installation Instructions for grounding this
appliance.
14. Unplug power supply cord before attempting to service
your appliance.
15. Store laundry aids and other material in a cool, dry place
where children cannot reach them.
16. Do not use chlorine bleach and ammonia or acids (such
as vinegar or rust remover) in the same wash. Hazardous
fumes can form.
17. Do not machine wash fiberglass materials. Small parti
cles can stick to fabrics washed in following loads and
cause skin irritation.
18. Install and level washer on a floor that can support the
weight.
19. As with any equipment using electricity and havring mov
ing parts, there are potential hazards. To use this appli
ance safely, the operator should become familiar with the
instructions for operation of the appliance and always
exercise care when using it.
Washer Controls At A Glance
Step J Select Wash/Rinse Water Temperatures
Press the appropriate button to select the wash and rinse water temperatures.
Follow the garment care label for best results. Use the chart below as a guide.
WASH/RINSE TEMPS LOAD TYPE
Hot/Cold
Warm/Warm
Warm/Cold
Cold/Cold
REMEMBER: In wash water temperatures below 65" F, deter
gents do not dissolve well or clean well. Care labels define cold
water as up to 85° E
White and heavily soiled,
color-fast items
Some delicate and color-
fast items
Moderately soiled,
colored items; most Easy
Care/Permanent Press items
Brightly colored, lightly
soiled items; washable
woolens
Step fF' Select Options lit desired)
WASH/RINS2
Press the appropriate button(s) to select one or more options.
OPTION USE
Removes more water from a
Max Extract
Extra
Rinse
Signal
Reset
load during spin. Use for jeans,
towels and bedding.
Provides an additional rinse near
the end of the cycle to more com
pletely remove laundry additives,
perfumes, etc.
Provides an audible signal upon
the completion of a cycle.
Cancels any or all previously
selected options.
OPTCONS
Step U Select Cycle
Rotate the control dial clockwise to the desired cycle.
The triangle symbol, ▲, is the appropriate setting for the
majority of loads for most effective cleaning.
EASY CARE/PERMANENT PRESS -
Designed to minimize wrinkling and
tangling by using a slightly reduced
tumble pattern and decreased spin speed.
Load Type: Bmss shins, dress pants,
poly/cotton blend clothing.
HEAVY- Used for cleaning heavily soiled
loads. Approx, cycle time 45 min.
A - Used for most loads. Approximately .17
ininutes to complete the cycle. .
LIGHT - Used for cleaning lightly soiled
loads. Approx, cycle time 32 min.
REGULAR - Designed for durable
ilenis. Tumbles more often and has a
greater spin speed for belter water
extraction.
¡.oad Type: Jeans, towels, bedding.
PREWASH - hxtends the wash time by 9
imnutes to clean very heavily soiled
loads. Add 1 1/2 times (he amount of
. .detergent. . . .
HEAVY- Used for cleaning heavily soiled
loads. Approx, cycle time 46 min.
A - Used for most loads. y\pproximalely
40 minutes to complete the cycle.
LIGHT - Used lor cleaning lightly soiled
loads. Approx, cycle time 35 min.
DELICATES - Offers a gentle tumble
and long pause to properly handle these
items. Although there is a reduced spin
speed, water cxiraclioii is appropriate.
¡AHid Type: Dress skirts, blouses,
nylons, sheer or lacy garments.
HEAVY- Used lor cleaning heavily soiled
loads. А]зргох. cycle time 45 min. :
A - Used for most loads. Approximately
40 minutes to complete the cycle. .
LIGHT - Used for cleaning lightly soiled
loads. Approx, cycle time 34min.
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The washer and dryer can operate at the
same time or independently of each other.
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For detailed information on sorting, pretreating stains, etc., see the enclosed Laundering Tips pamphlet.
Step J Load the Clothes Washer
The tub can be loaded completely full with dry
unfolded clothes. However, do not pack the tub
tightly.
Overloading may reduce washing efficiency and pos
sibly cause creasing or wrinkling of the load.
When washing big bulky items, such as a rug, that do
not till the tub completely, a few towels may be added
for best performance.
To load a forgotten item immediately after the
clothes washer has started, press the START/STOP
button. The door will remain unlocked for approxi
mately 3 minutes into the start of the cycle. Add the
item(s), close the door and press the START/STOP
button to resume the cycle.
Once the door has locked, it is possible to load a
forgotten item. Press the START/STOP button and
wait approximately 2 minutes for the “Door Locked”
indicator to turn off. Open the door, add the item(s),
close the door and press the START/STOP button to
resume the cycle.
Add laundry detergent on top of the load in the tub and
additives to the dispensers (See Detergent page 6).
Step Start Your Maytag Neptune™ Washer
Close the washer door.
Push the START/STOP button.
The washer has started when the ON light is lit and
an audible tone is heard.
The wash cycle is complete when the control dial points to "'OFF” and
■ the “Door Locked” light is no longer lit. The door should open easily.
Indicator Lights
• DOOR LOCKED - Lights whenever the door of the clothes
washer is locked and unable to open. The door can be unlocked
by pressing the START/STOP button to stop the clothes washer.
It may take approximately 2 minutes for the door to be unlocked.
• ON - Indicates when the clothes washer is operating.
STTjWRlT/BnrO P
DOM
Washer Features
Detergent
Your Maytag Neptune'“ stacked washer is designed to
use a high efficiency laundry detergent or lanndry deter
gent normally used with top loading washers,
• For best cleaning results, use a high efficiency deter
gent specially formulated for front load washers such
as Tide FIE or Wisk HE*. To identify this type of
detergent, look for the High Efficiency symbol shown
to the right.
• If you are unable to locate the High Efficiency laun
dry detergent products in your area, you will achieve
successful cleaning results with laundry detergent
normally used in top loading washers.
Adding Detergent
Either liquid or granular detergent may be used to wash
clothes. Follow the directions on the box or bottle to
determine the appropriate amount of detergent. Ponr the
detergent directly on top of the load in the tub.
If color-safe bleach is to be used, it should be added on
top of the load with detergent for best results.
Jf using the “PRE WASH” setting, measure
1 1/2 times the amount of detergent.
Automatic Dispensers
There are two automatic dispensing compartments. One
holds liquid chlorine bleach and the other holds liquid
fabric softener. The laundry additives can be added to
their respective dispenser compartments. They will be
dispensed at the appropriate time for the most effective
cleaning and softening.
Adding Chlorine Bleach
The dispenser automatically dilutes liquid chlorine
bleach before it reaches the wash load. Follow these
steps when using liquid chlorine bleach;
1. Add liquid chlorine bleach to the chlorine bleach
compartment but do not exceed the MAX FILL 3/4
CUP line. The chlorine bleach compartment will hold
3/4 of a cup.
2. Avoid splashing or over-filling the compartment.
Over-filling the compartment will release the chlo
rine bleach into the clothes washer too early.
NOTE:
• Never pour undiluted liquid chlorine bleach directly
onto the load or into the tub. It is a powerful chemi
cal and can cause fabric damage, such as weakening
of the fibers or color loss, if not used properly.
• If you prefer to use color-safe, non-chlorine bleach,
add it with the detergent. Do not pour color-safe
bleach into the liquid chlorine bleach compart
ment.
Adding Fabric Softener
This compartment automatically dilutes and releases liq
uid fabric softener at the proper time during the cycle.
Follow these steps when using liquid fabric softener:
1. Pour liquid fabric softener into the fabric softener
compartment using the amount recommended on the
package.
2. Fabric softener may be diluted with warm water until
it reaches the MAX FILL DILUTED line on the
compartment. Do not fill the liquid fabric softener
compartment above the MAX FILL DILUTED
line. If the compartment is filled above the MAX
FILL DILUTED line, it will enter the clothes
washer too early.
NOTE:
• Never pour fabric softener directly on the load. It may
leave spots and stains.
• Use the fabric softener compartment only for liquid
fabric softeners.
Using the Downy Ball* is not recommended with this
washer. It will be ineffe
washer. It will be ineffective in reducing static cling
and providing softness.
*Brand names are trademarks of the respective mannfaeturer
Cleaning the Dispensers
The dispensers may need to be cleaned periodically due to laundry additive build-up. For easy clean-up of the dis
penser, follow the directions for the corresponding dispenser.
Removing the Chlorine Bleach Dispenser
1. Grasp the comer lip of the chlorine bleach dispenser.
Lift the dispenser up and tip it to the right to avoid hit
ting the washer frame. (Ulustration #1)
2. Under the chlorine bleach dispenser in the dispensing
compartment is an overflow grate. Grasp the overflow
grate by the word “CAUTION” and pull it up and out
of the dispensing compartment. (Illustration #2)
3. Take the bleach dispenser and the overflow grate to
the sink. Be careful, there may be chlorine bleach left
in the dispenser. Lift the gray siphon cap out of the
chlorine bleach dispenser. (Illustration #3)
4. Run warm water over the dispenser, gray siphon cap
and overflow grate to remove any build-up. A soft
cloth may be used for stubborn stains.
Replacing the Chlorine Bleach Dispenser
1. Grasp the overflow grate so the word “CAUTION”
can be read. Place it in the dispensing compartment as
shown in illustration #4.
2. Place the gray siphon cap over the stand pipe in the
chlorine bleach dispenser. It should fall into place.
(Illustration #5)
3. Grasp the comer lip of the chlorine bleach dispenser.
Tilt it slightly to the right and insert it back into the
dispenser compartment. (Illustration #6)
#5
Maytag does not recommend placing the plastic dispenser parts in the dishwasher.
If laundry additives were on the parts when washed in the dishwasher,
they may cause oversudsing in the dishwasher.
1 /
8
Removing the Chlorine Bleach Grate
The gray siphon cap for chlorine bleach has a grate cov
ering the dispensing compartment. This grate helps pre
vent items from falling into the bleach dispenser by
accident. The grate is detachable for easy clean-up.
When the chlorine bleach compartment is empty, lift the
gray siphon cap out of the chlorine bleach compartment.
Run water over the entire siphon cap and grate to wash
off any excess chlorine bleach. Took at the backside of
the siphon cap. Using your thumb, press the bottom
notch up and outward (Illustration #1). The grate should
come out of the hole (Illustration #2). Take the pieces to
the sink for cleaning.
Replacing the Chlorine Bleach Grate
Place the top two notches in the top of the hole. Using
your thumb, press the bottom notch up and outward
(Illustration #3). Then replace the siphon tube back into
the chlorine bleach dispenser (Illustration #4).
Cleaning the Dispensers (Cont.)
Removing the Fabric Softener Dispenser
1. Grasp the comer lip of the fabric softener dispenser.
Lift the dispenser up and tip it to the left to avoid hit
ting the washer frame. (Illustration #1)
2. Under the fabric softener dispenser in the dispensing
compartment is an overflow grate. Grasp the overflow
grate by the word “CAUTION” and pull it up and out
of the dispensing compartment. (Illustration #2)
3. Take the fabric softener dispenser and the overflow
grate to the sink. Be careful, there may be fabric soft
ener left in the dispenser. Lift the light blue siphon cap
out of the fabric softener dispenser. (Illustration #3)
4. Run warm water over the dispenser, light blue siphon
cap and overflow grate to remove any build-up. A soft
cloth may be used for stubborn stains.
Replacing the Fabric Softener Dispenser
1. Grasp the overflow grate so the word “CAUTION”
can be read. Place it in the dispensing compartment as
shown in illustration #4.
2. Place the light blue siphon cap over the stand pipe in
the fabric softener dispenser. It should fall into place.
(Illustration #5)
3. Grasp the corner lip of the fabric softener dispenser.
Tilt it slightly to the left and insert it back into the dis
penser compartment. (Illustration #6)
#5
Maytag does not recommend placing the plastic dispenser parts in the dishwasher.
If laundry additives were on the parts when washed in the dishwasher,
they may cause oversudsing in the dishwasher.
10
Replacing the Washer Light
Instructions for replacing the bulb:
1) Unplug or disconnect the stacked unit from the electrical power supply.
2) Open the door and use a Phillips screwdriver to remove the screw attaching the light cover
to the door lock assembly.
3) Pull down on the light cover.
4) Unscrew the light bulb counter clockwise from the socket.
5) Replace the bulb with a 120 volt, 10 watt candelabra base light bulb and rotate clockwise.
6) Replace the light cover by inserting the front tabs into the door lock assembly and push
the rear of light cover into position.
7) Replace the screw into the light cover/door lock assembly.
8) Plug in or reconnect stacked unit to the power supply.
Reversing the Clothes Washer Door
Clothes washer door swing direction can be changed using the following procedure;
1) Swing door fully open and support it while removing four counter sunk hinge screws (which hold hinges to door
assembly).
2) Set door aside and transfer four color matched door screws to the opposite side of the door assembly.
3) Remove one screw holding top hinge to cabinet and one screw holding top hinge cover to cabinet (opposite side).
4) Remove hinge and bracket from cabinet by moving them up and down to a position where they are released.
5) Install hinge and bracket in swapped locations and drive screws to attach them securely to the cabinet.
6) Compare top hinge and top bracket to bottom hinge and bottom bracket for correct assembly position.
7) Repeat procedures 4 through 6 for bottom hinge to cabinet and bottom bracket to cabinet.
8) Support door in fully open position on hinge side and drive four counter sunk hinge screws to securely attach
hinges to door assembly.
9) Close door and check to see that clothes washer operates properly.
----
r- I
..............................
11
Dryer Controls At A Glance
Step
InielliDry EASY CARE/PERM PRESS
J
Select Cycle
iiuiomatically senses the moisture in the
load and shuts off when the selected dryness
level is reached. This cycle minimizes wrinkies of man-made fabrics such as acrylic,
nylon, polyester or blends with an extended
cool-down which tumbles the load in
unheated air at the end of the cycle. Set the
control to the desired dryness level (more
dry - less dry), The “A” is the initial prcfcrred setting for the majority of loads.
DRYER
ySrSie/
P£RM PR£S6
MORE
DHY
irmMJiy
Note: The dial can be turned in either direction to
select a cycle. Once started, the dial will not advance
at a specific rate during the IntelHDry cycles. At first
the dial may not advance at all. Toward the end of the
cycle (when the load begins to dry) the dial will
advance at a more regular rate and much more
quickly. This is normal operation.
IntelHDry REGULAR automatical
ly senses the moisture in the load
and shuts off when the selected
dryness level is reached. This
cycle is designed for loads such as
towels, underwear, t-shirts, jeans,
etc. Set the control to the desired
dryness level (more dry — less dry).
The “A" is the initial preferred
setting for the maj ority of loads. ■
COOL
QOfUiN
WRINKLE RELEASE will release . wrinkles
from heins that are clean and dry but slight
ly wrinkled, such as from a crowded closet
or suitcase or from sitting in the dryer too
long after the end of the cycle. It provides 10
minutes of heated tumbling and 5 minutes of
cool down tumbling without heat.
USM
DRY
flfF
TIME DRY/AIR FLLFF may be
selected for any load if the
hiicJUDry system is not
used: Set the control to the desired
number of minutes. ^ ^ ^ ^ ^
DAMP DRY is, designed to “pai'tial-
ly” dry items. It provides approxi
mately 20 minutes of heated tum
bling and 5 minutes of cool down
tumbling without heat.
12
Step ^ Select Temperature
REGULAR - for sturdy cottons or those labeled
“Tumble Dry”.
MEDIUM - for permanent press, synthetics, light
weight cottons or items labeled “Tumble Dry
Medium”.
DELICATE - for heat sensitive items labeled
“Tumble Dry Low” or “Tumble Dry Warm”.
AIR FLUFF - tumbles without heat. Used for sen
sitive loads or items needing freshening.
Step
Push this button to start the dryer. The dryer door
must be shut for the dryer to operate. If the door is
opened during the cycle, the start button must be
pushed again to resume the cycle after the door is
closed.
Press Start
-j
rÉMPÉMAtUWÉ
hedhih
Diuurs
OTART
When the cycle is complete, a signal will sound
momentarily.
13
Dryer Operating Tips
Load the Dryer Properly...
• by placing only one wash load in the dryer at
a time.
• by avoiding very small loads or mixed loads.
• by adding one or more similar items to the dryer
when only one or two articles need drying. This
improves the tumbling action and drying efficiency.
Add A Fabric Softener Sheet...
(If Desired}
• after loading the dryer.
• to control static cling.
• before the load becomes warm. This helps prevent
greasy-looking softener stains.
• and remove any used softener sheets from the dryer
to prevent greasy-looking softener stains.
14
Dryer Exhaust Tips
A
WAIUVING — Plastic or nonmetal flexible duct presents a potential fire hazard.
Do
Read the installation instructions and
the user's guide.
Do
Let your
dryer exhaust
the air easily.
Don't
Let a poor exhaust system cause
Don't
Use plastic, thin
foil, or non
metal flexible
duct.
Do
ICeep duct runs
as straight as
possible.
Do
Clean all old ducts
bel'ore installing your new
dryer. Be sure vent flap
opens and closes freely.
S'
Don't
.■\llow crushed
or clogged
ducts and vent.
15
Replacing the Drum Light
Instructions for replacing the bulb;
1) Unplug or disconnect the stacked unit from the electrical power supply.
2) Open the door and use a Phillips screwdriver to remove the screw attaching the lens to
the tumbler front.
3) Remove lens cover by pulling cover toward center of tumbler.
4) Rotate bulb counter-clockwise to remove from socket.
5) Replace the bulb with a 120 volt, 10 watt maximum candelabra base light bulb.
6) Turn the light bulb clockwise into socket.
7) Replace lens cover by hooking plastic tabs into tumbler front below the light housing.
8) Reinstall the screw into the lens cover screw hole.
9) Reconnect stacked unit to power supply.
Reversing the Dryer Door
1 )ii ections for reversing the dryer door.
1) Carefully remove the hinge hole covers with a flathead screwdriver. Move the door catch cover to the
opposite side.
2) While supporting the door, remove the 4 counter sunk hinge screws which secure the hinges to the cabi
net. When removing the 4 counter sunk hinge screws, alternate between the top and bottom hinge to pre
vent bending the hinge.
3) Move the following parts to the opposite side of the door; 2 hinges, 4 counter sunk hinge screws and 4
door screws; door strike and screw; inner door cover plate and screw.
4) Attach the door to the opposite side of the cabinet using the 4 counter sunk hinge screws. (See below).
Screw the lower counter sunk hinge screw in first. This will help to align the door and hinges.
5) Replace the hinge hole covers to the opposite side.
16
è
Water Use
The amount of water used to wash loads of laundry will
vary with each load. The Maytag Neptune™ stacked
washer uses an IntelliFill device to provide the appropri
Care and Cleaning
Washer
Turn off the water faucets after finishing the day’s
washing. This will shut off the water supply to the
clothes washer and prevent the unlikely possibility of
damage from escaping water.
Use a soft cloth to wipe up all detergent, bleach or other
spills as they occur.
Clean the following as recommended;
Control Panel - clean with a soft, damp cloth or glass
cleaner. Do not use abrasive powders or cleaning
pads.
Cabinet - clean with soap and water followed with an
appliance wax, if desired.
Interior - hard water deposits may be removed, if
needed, using a recommended cleaner labeled clothes
washer safe.
ate amount of water for efficient cleaning performance
and conservation of water and energy.
Dryer
Tumbler - If the tumbler becomes stained by a crayon,
ink pen or other item inadvertently left in a garment,
clean the tumbler with an all purpose cleaner such as:
Fantastik, Soft Scrub or Formula 409.* Then tumble old
towels or rags to remove any excess stain or cleaning
substance.
Exhaust System Cleaning - While the lint filter will
catch most of the lint from the load, some will get
through and may buildup in the ductwork. It is important
to completely inspect and clean all lint accumulation
from the interior of the ductwork once a year to maintain
drying performance. The exhaust hood at the outside of
the home should be cleaned more frequently to ensure
the damper opens and closes freely.
Refer to the Installation Instructions for more details on
proper exhausting.
Storing the Maytag Neptune" Super Stack
Washers can be damaged if water is not removed from
hoses and internal components before storage. Prepare
the washer for storage as follows;
• Select the ▲ setting on the REGUTAR cycle of the
clothes washer and press the START/STOP button.
After one minute of filling, stop the washer and open
the door. Mix one cup of bleach or vinegar with four
cups of water and pour the solution into the tub. Close
the door, press the START/STOP button and allow the
washer to complete a cycle. (Do not mix bleach and
vinegar in the same wash. Hazardous fumes
can form.)
• Turn the water faucets off and disconnect the inlet
hoses.
Advance the cycle control knob to Spin and lower
the drain hose to eliminate any water that may be in
the drain hose.
Disconnect the clothes washer from the electrical
supply and leave the washer door open to let air cir
culate inside the tumbler.
Clean the dryer tumbler with an all purpose cleaner
such as Fantastik or Formula 409* and disconnect
from power supply.
For extended periods of storage or
storage during extreme cold temperatures,
call Maytag Customer Assistance
to/Zfl/
Li.S. customers using TTY for deaf
hearing impaired or speech impaired,
call 1-800-688-2080.
17
*Brand names are trademarks of the respective manufacturers.
Washer Operating Sounds
Normal operating sounds of your Maytag Neptune™ clothes washer
High pitched sound during a spin cycle.
Flushing water sound coming from
the dispenser area.
Sloshing or gurgling water sound
from inside the washer when the tub
is rotated.
“Whirring” sound followed by a
pause, repeated throughout the wash
cycle.
Clothes washer maintains a slightly
reduced spin speed after achieving a
higher spin speed.
This occurs as the motor increases speed to spin the tub to
remove moisture from the load.
Water enters the dispensers to flush chlorine bleach and/or
fabric softener into the tumbler during the appropriate time of
the cycle.
This sound comes from the sealed counter balance ring. It is
used to make the washer run more smoothly and efficiently.
The tub rotates one direction followed by a pause. The tub
reverses direction and pauses.
After reaching the maximum spin speed, the machine may
reduce spin speed slightly to create less noise and vibration.
The spin speed slows down dramati
cally when it sounds like an out-of
balance load.
Clothes washer adds water after it has
been tumbling for a while.
If you are unsure about an operating sound, the Video User's Guide may provide further
assistance. The normal operating sounds listed on this paye can be heard on the video.
The tumbler will begin to accelerate up to speed, then slows
back down to redistribute the load more evenly.
The Maytag Neptune“ clothes washer uses a true adaptive fill.
This will add more water during the wash cycle as it is needed.
OR
Water IS being added to the dispensers to dilute and rinse chlo
rine bleach or fabnc softener into the tumbler at the appropriate
time. This will occur even if chlorine bleach and fabric softener
are not used.
18
-
Before You Call
For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care
procedures, see the enclosed Laundering Tips pamphlet
Check these points if your clothes washer.
Be sure the door is tightly closed.
ON light should be lit.
Plug cord into a live electrical outlet.
Check fuse or reset circuit breaker.
Turn the control dial to the proper cycle and pnsh the START/STOP button.
Won’t Fill
Be sure the buttons are fully depressed.
Turn both faucets on fully.
Straighten inlet hoses.
Disconnect hoses and clean screens. Hose filter screens may be plugged.
Open and close the door, then push the START/STOP button.
Low water pressure.
Won’t Tumble
Won’t Spin
or Drain
Door Locked
Shut; Will
Not Open
Check fuse or reset circuit breaker.
Turn the control dial to proper cycle and push the START/STOP button.
Be sure the buttons are fully depressed.
Close the door and push the START/STOP button. For your safety, the clothes wash
er will not tumble or spin unless the door is closed.
ON light should be lit.
Check fuse or reset circuit breaker.
Straighten dram hoses. Eliminate kinked hoses. If there is a drain restriction, call for
service.
Close the door and push the START/STOP button. For your safety, washer will not
tumble or spin nnless the door is closed.
After pressing the START/STOP button. It may take a few moments before the
clothes washer begins to spin. The door must lock before spin can be achieved.
Press the START/STOP button to stop the washer.
It may take 1 1/2 to 2 minutes for the door lock mechanism to disengage.
Pull on the door indentation opposite the hinges.
19
(Continued on next page.)
Before You Call (continued)
Check these points if your clothes washer.
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Turn the control dial to proper cycle and push the START/STOP button to
Stops
Leaks Water
start the clothes washer. Be sure the buttons are fully depressed.
• Close door and push the START/STOP button to start the clothes washer. For your
safety, washer will not tumble or spin unless door is closed.
• This may be a pause or soak period in the cycle. Wait briefly and it may start.
• Low water pressure. Try not to run a shower and/or dishwasher at the same time.
• Make sure hose connections are tight.
• Make sure end of dram hose is correctly inserted and secured to dram facility.
• Avoid overloading.
Is Noisy
Fills with
the Wrong
Temperature
Water
Cycle Selector
Knob Advances
Through “off’
• Clothes washer should be leveled properly as outlined in installation
instructions.
• Weak floors can cause vibration and walking.
• Be sure rubber feet are installed on leveling legs.
• Check that the leveling leg lock nuts are tightened.
• Turn both faucets on fully.
• Check that the temperature selector button is fully depressed.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets and inlet connections. Flush water
line before filling washer.
• Check the water heater. It should be set to deliver a minimum 120°F (49°C) hot water
at the tap. Also check water heater capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Extra rinse option is selected.
Tub is
Completely
Full of Suds
• Run the clothes washer through another complete cycle using cold water.
• Reduce detergent amount for that specific load size and soil level.
• Use high efficiency or low sudsing detergent specially formulated for front load
washers.
• See “Won’t Spin or Drain” section on page 19.
20
Check these points if your clothes dryer.
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
Doesn’t Run
• Check the home’s circuit breaker and fuses.
• Press the START button again if the door is opened during the cycle.
• Check fuse or reset circuit breaker.
• Select a heat setting, not air-fluff.
Doesn’t Heat
• On a gas dryer, check that the gas supply is on.
• Clean the lint filter and exhaust duct.
• Check all of the above, plus...
• Be sure the exhaust hood at the outside of the home can open and close freely.
• Use 4” rigid metal exhaust duct.
Doesn’t Dry
• Do not overload. 1 Wash load = 1 Dryer load.
• Sort heavy items from lightweight items.
• Check that the washer is draining properly to extract adequate water from the load.
• Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly.
Is Noisy
• Be sure the Super Stack is leveled properly as outlined in the installation instructions.
• Be sure the rubber feet are installed on the leveling legs.
• Check that the leveling leg lock nuts are tightened.
• This is normal operation for an IntelUDry cycle, especially at the beginning of the
Control Knob
Advanees Slowly
cycle. Once the load begins to dry, the control knob will start to advance. The rate of
advancement will be slow at the beginning of the cycle because there is more mois
ture in the load. As the load becomes more dry, the control knob will advance more
quickly.
What is not covered by the warranties
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration or adjustment not
authorized by the manufacturer or an authorized servicer.
c. Misuse, abuse, accidents, or unreasonable use.
d. Incorrect electric current, voltage or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been
removed, altered, or cannot be readily determined.
3. Light bulbs.
on the next page:
4. Products purchased for commercial or industrial use.
5. The cost of service or service call to:
a. Correct in,stallation errors.
b. Instruct the user on proper use of the product.
c. Tran.sport the appliance to the servicer.
6. Consequential or incidental damages sustained by any person
as a result of any breach of these warranties.
Some states do not allow the exclusion or limitation of conse
quential or incidental damages, so the above exclusion may not
apply.
21
Maytag® Neptune" Super Stack Warranty
Full One Year Warranty
For one (1) year from the date of original retail purchase, any part which fails in normal home use will be
repaired or replaced free of charge.
Limited Parts Warranty
After the first year from the date of original retail pnrchase through the time periods listed below, the parts des
ignated below which fail in normal home use will be repaired or replaced free of charge for the part itself, with
the owner paying all other costs, including labor, mileage and transportation.
Second Year - All parts.
Third through Fifth Year - Dryer tumbler.
Third through Tenth Year - The washer drive motor.
Third through Lifetime - Stainless steel inner wash basket.
Additional Limited Warranty Against Rust-Through
Should any of the parts listed below rust-through during the one year penod starting from the date of retail pur
chase, repair or replacement will be made free of charge. After the first and through the tenth year, repair or
replacement will be made free of charge for the part itself, with the owner paying all other costs, including labor,
mileage and transportation.
Automatic Washer: Exterior cabinet, door and baseframe.
Dryer: Exterior cabinet, top and door.
Please Note: This full warranty and the limited warranties apply when the appliance is located in the United
States or Canada. Appliances located elsewhere are covered by the limited warranties only, including parts
which fail during the first year.
Canadian Residents
This warranty covers only those appliances installed in Canada that have been listed with Canadian Standards
Association unless the appliances are brought into Canada due to transfer of residence from the United States to
Canada.
The specific warranties expressed above are the ONLY warranties provided by the manufactnrer. This warran
ty gives you specific legal rights, and you may also have other rights that vary from state to state.
To Receive Warranty Service
To locate an authorized serx’ice company in your area, call Maytag Customer Assistance toll-free at 1-888-462-9824. Should
you not receive satisfactory warranty service, please call or write:
Maytag Appliances Sales Company
Attn: CAIR®“ Center
RO. Box 2370
Cleveland, TN 37320-2370
U.S. or CANADA (toll-free) 1-888-462-9824
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
When contacting Maytag Appliances Sales Company, Maytag Customer Assistance about a service problem, please include
the following:
(a) Your name, address and telephone number;
(b) Model and serial number of appliance (found on the lower center of the dryer door opening);
(c) Name and address of your dealer and the date the appliance was purchased;
(d) A clear description of the problem you are having;
(e) Proof of purchase.
User’s Guides, service manuals and parts catalogs are available from
Maytag Appliances Sales Company, Maytag Customer Assistance.
MAYTAG • One Dependability Square • Newton, Iowa 50208
Form No. 569CMA Part No. 6 2715160
MA YTAG
http://www.maylag.com
JN Litho U.S.A.
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