This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
Pride and workmanship go into every product to provide our customers with quality products. It is possible, however,
that during its lifetime a product may require service. Products should be serviced only by a qualified service
technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools,
parts, testing instruments and the appropriate service manual. REVIEW ALL SERVICE INFORMATION IN THE
APPROPRIATE SERVICE MANUAL BEFORE BEGINNING REPAIRS.
Important Notices for Consumers and Servicers
!
To avoid risk of serious injury or death, repairs should not be attempted by an unauthorized service personnel,
dangerous conditions (such as exposure to electrical shock) may result.
!
Maytag will not be responsible for any injury or property damage from improper service procedures. If performing
service on your own product, assume responsibility for any personal injury or property damage which may result.
To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this
product. For further assistance, please contact:
Read the following information to avoid possible exposure to microwave radiation:
The basic design of the Maytag and Amana microwave
oven makes it an inherently safe device to both use and
service. However, there are some precautions which
should be followed when servicing the microwave oven to
maintain this safety. These are as follows:
1. Always operate the unit from an adequately grounded
outlet. Do not operate on a two-wire extension cord.
2. Before servicing the unit (if unit is operable), perform
the microwave leakage test.
3. The oven should never be operated if the door does
not fit properly against the seal, the hinges or hinge
bearings are damaged or broken; the choke is
damaged, (pieces missing, etc.); or any other visible
damage can be noted. Check the choke area to
ensure that this area is clean and free of all foreign
matter.
4. If the oven operates with the door open and
produces microwave energy, take the following
steps.
A.Tell the user not to operate the oven.
B.Contact Maytag immediately.
5. Always have the oven disconnected when the outer
case is removed except when making the "live" tests
called for in the Service Manual. Do not reach into the
equipment area while the unit is energized. Make all
connections for the test and check them for tightness
before plugging the cord into the outlet.
6. Always ground the capacitors on the magnetron filter
box and H. V. Capacitor with an insulated-handle
screwdriver before working in the high voltage area
of the equipment compartment. Some types of
failures will leave a charge in these capacitors and
the discharge could cause a reflex action which
could make you injure yourself.
7. In the area of the transformer, capacitor, diode, and
magnetron there is HIGH VOLTAGE. When the unit is
operating, keep this area clean and free of anything
which could possibly cause an arc or ground, etc.
8. Do not for any reason defeat the interlock switches.
There is no valid reason for this action at any time;
nor will it be condoned by Maytag.
9. IMPORTANT: Before returning a microwave to a
customer, check for proper switch interlock action.
The primary and secondary switches MUST open
when the door is actuated. The monitor switch MUST
close at a 1/4 inch when the door is opened.
10.Before returning a microwave to a customer, verify
the door spacing is reasonably uniform along the
top, bottom, and sides, and that it measures 1/8 inch
or less.
11. The microwave oven should never be operated with:
• Any components removed and/or bypassed.
• Any of the safety interlocks failing.
• Any of the seal surfaces failing, missing, or
damaged.
12.To ensure that the unit does not emit excessive
microwave leakage and to meet the Department of
Health Human Service guidelines, check the oven
for microwave leakage using Narda Model 8100,
8200, Holaday HI1500, HI1501 or Simpson 380M
leakage monitor as outlined in the instructions. The
maximum leakage level allowed is 4mW/cm2.
13.If servicer encounters an emission reading over
4 mW/cm2 the servicer must cease repair and
contact the Maytag Service Department immediately
for further direction. Maytag will contact the proper
Government Agency upon verification of the test
results.
Check for radiation leakage after servicing. Should the
leakage be more than 4mW/cm2 inform Maytag
immediately. After repairing or replacing any radiation
safety device, keep a written record for future
reference, as required by D.H.H.S. and HEW
regulations. This requirement must be strictly
observed. In addition, the leakage reading must be
recorded on the service repair ticket while in the
customer’s home.
Measurement With the Outer Panel
Removed
Avoid contacting any high voltage components.
Whenever you replace the magnetron, measure for
radiation leakage before the outer panel is installed and
after all necessary components are replaced or
adjusted. Special care should be taken in measuring
around the magnetron.
Equipment
• Electromagnetic radiation monitor
• 600 cc glass beaker
Procedure For Measuring Radiation
Leakage
Note before measuring -
• Do not exceed meter full scale deflection. Leak
monitor should initially be set to the highest scale.
• To prevent false readings the test probe should be
held by the grip portion of the handle only.
• The scan speed is equal to one inch per antenna
revolution or one inch per second if antenna speed is
unknown.
• Areas to be checked are all door seal areas and any
venting parts.
• Leakage with the outer panel removed...4mW/cm2 or
less.
• Leakage for fully assembled oven with door normally
closed ...4mW/cm2 or less.
• Leakage for a fully assembled oven (before the latch
switch (primary) is interrupted) while pulling the door ...
4mW/cm2 or less.
1 . Pour 275 ±15 cc (9 oz ±1/2 oz) of 20 ± 5°C
(68 ± 9°F) water in a beaker which is graduated to
600 cc and place the beaker in the center of oven.
2. Set the radiation monitor to 2450 MHz and use it
following the manufacturer’s recommended test
procedure to assure correct results.
3. While measuring the leakage, always use the two
inch (5 cm) spacer supplied with the probe.
4. Press the start pad or turn on the timer and with the
magnetron oscillating, measure the leakage by
holding the probe perpendicular to the surface being
measured.
Measurement With a Fully Assembled Oven
After all components including the outer panel are fully
assembled, measure for radiation leakage around the
door periphery, the door viewing window, the exhaust
opening, and air inlet openings.
Record Keeping and Notification After
Measurement
1. After any adjustment or repair to a microwave oven,
a leakage reading must be taken. Record this
leakage reading on the repair ticket even if it is zero.
2. A copy of the repair ticket and the microwave
leakage reading should be kept by the repair facility.
This manual provides basic instructions and suggestions
for handling, installing , and servicing microwave ovens.
The directions, information, and warnings in this manual
are developed from experience with, and careful testing of
the product. If the unit is installed according to the
Installation Instructions, it will operate properly and will
require minimal servicing. A unit in proper operating order
ensures the consumer all the benefits provided by efficient
microwave cooking.
Cooking Nomenclature
A M C 5 5 1 5 A A W
Brand
A Amana
C Magic Chief
G Graffer &
Sattler
H Hardwick
J Jenn-Air
M Maytag
N Norge
U Universal
Y Crosley
This manual contains information needed by authorized
service technicians to install and service the microwave
pertaining to this manual. There maybe, however some
information which needs further explanation. Refer to
individual Installation Instructions, Use and Care,
Technical Sheets, or toll free technical support line to
answer questions from authorized service technicians.
Color
A Almond on Almond
B Black
C Brushed Chrome
H Traditional White
L Traditional Almond
P Prostyle
Q Monochromatic Bisque
S Stainless
T Traditional Bisque
W White on White
F Frost White (True Color White)
N Natural Bisque (True Color Bisque)
Fuel
B Butane
D Dual Fuel
E/J Electric
G Gas, Natural
L Liquid Propane
M Microwave
P Standing Pilot
X No Fuel
W Warming Drawer
Product Type
A Accessory/Cartridge
C Cooktop Updraft/Countertop
D Downdraft Cooktop or Warming Drawer
E Eyelevel Range
G Grill
L Range (20")
M Range (36")
P Drop In (24")
Q Wall Oven (27")
R Range, Free-Standing (30")
S Slide-In (30")
T Range Hood
V OTR
W Wall Oven
Y RV Range
Z RV Top
Listing
A UL/AGA
C CSA/CGA/CUL
D Dual Listed
G 220-240 V / 50-60 Hz
M Military Model
P PSB Approved
(Singapore)
X Export 120 V / 60 Hz
Production Code
This identifies which
version of production the
unit is.
Refer to individual Technical Sheet for specification
information.
Placement of the Oven
This microwave can be easily placed in the kitchen, family
room, or anywhere else in the house. Place the oven on a
flat surface such as a kitchen countertop or a specially
designed microwave oven cart. Do not place oven above a
gas or electric range. Free air flow around the oven is
important.
Do Not Block Air Vents
All air vents must be kept clear during cooking. If air vents
are covered during operation the oven may overheat. In
this case, a sensitive thermal safety device automatically
turns the oven off. The oven will be inoperable until the
oven has cooled sufficiently.
Location of Model Number
To request service information or replacement parts, the
service center will require the complete model, serial, and
manufacturing number of your microwave oven. The
number is located inside the oven door cavity as shown in
the illustration below.
Model and Serial Number plate
Service
Keep a copy of sales receipt for future reference or in
case warranty service is required. To locate an authorized
servicer:
• For Amana product call 1-800-628-5782 or visit the
Web Site at www.amana.com
• For Maytag/Jenn-Air product call 1-800-462-9824 or
visit the Web Sites at www.maytag.com or
www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Sites at www.amana.com, www.maytag.com or
www.jennair.com
Warranty service must be performed by an authorized
servicer. We also recommend contacting an authorized
servicer, if service is required after warranty expires.
Parts and Accessories
Purchase replacement parts and accessories over the
phone. To order accessories for your product call:
• For Amana product call 1-877-232-6771 or visit the
Web Site at www.amana.com
• For Maytag/Jenn-Air product call 1-800-462-9824 or
visit the Web Sites at www.maytag.com or
www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Sites at www.amana.com, www.maytag.com or
www.jennair.com
Extended Service Plan
We offer long-term service protection for this new oven.
• Asure™ Extended Service Plan is specially designed
to supplement Amana’s strong warranty. This plan
covers parts, labor, and travel charges.
Call 1-866-232-6244 for information.
Model Identification
Complete enclosed registration card and promptly return.
If registration card is missing:
• For Amana product call 1-800-843-0304 or visit the
Web Site at www.amana.com
• For Maytag product call 1-800-688-9900 or visit the
Web Site at www.maytag.com
• For Jenn-Air product call 1-800-536-6247 or visit the
Web Site at www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Sites at www.amana.com, www.maytag.com or
www.jennair.com
When contacting provide product information located on
rating plate.
Record the following:
Model Number:___________________
Manufacturing Number:___________________
Serial or S/N Number:___________________
Date of purchase:___________________
Dealer’s name and address:___________________
• Dependability Plus™ Extended Service Plan is
specially designed to supplement Maytag’s and JennAir’s strong warranty. This plan covers parts, labor, and
travel charges.
Call 1-800-925-2020 for information.
Radio Interference
1. Microwave oven operation may interfere with the radio
or TV reception.
2. When there is interference, it may be reduced or
eliminated by taking the following measures:
• Clean the door and the seal surface of the oven.
• Reorient the receiving antenna of the radio or TV.
• Relocate the microwave oven in relation to the radio
or TV.
• Move the microwave away from the receiver.
• Plug the microwave into a different outlet so that the
microwave and receiver are on different branch
circuits.
3. 120 VAC, 60 Hz household outlet. Be sure the circuit
is at least 15 or 20 A and the microwave oven is the
only appliance on the circuit. It is not designed for 50
Hz or any circuit other than a 120 VAC, 60 Hz circuit.
•Electrical Rating of the Oven: 120 VAC, 60 Hz.
General Information
Electrical Requirements
The oven is designed to operate on a Standard 120 VAC,
60 HZ household outlet.
Cleaning
Before cleaning the oven, unplug the power supply cord. If
impossible, open the oven door to prevent an accidental
oven start.
Inside of the Oven
Use a damp cloth to wipe out crumbs and spillovers. It is
important to keep the area between door and cavity front
clean to assure a tight seal. Remove greasy spatters with
a sudsy cloth, then rinse and dry. Do not use harsh
detergent or abrasive cleaners.
Glass Tray
The glass tray can be washed by hand or in the
dishwasher.
Control Panel
Wipe with a damp cloth followed immediately by a dry
cloth. The Child Lock feature is also useful when cleaning
the control panel. Child Lock prevents accidental
programming when wiping the control panel
(if so equipped).
Door
If steam accumulates inside or around the outside of the
oven door, wipe the panel with a soft cloth. This may
occur when the microwave oven is operated under high
humidity conditions and in no way indicates a malfunction
of the unit.
Outside Oven Surface
Clean with damp cloth. To prevent damage to the
operating parts inside the oven, the water should not be
allowed to seep into the ventilation openings.
After cleaning the oven, be sure that the rotating ring and
the glass tray are in the right position. Press the STOP/
CLEAR pad twice to reset any accidental key setting.
Grounding Instructions
This appliance must be grounded. If an electrical short
circuit occurs, grounding reduces the risk of electric
shock by providing an escape wire for the electric current.
The cord for this appliance has a grounding wire with a
grounding plug. Put the plug into an outlet that is properly
installed and grounded.
WARNING
!
To avoid risk of electric shock, personal injury or death,
use grounding plug properly.
Ask a qualified electrician if you do not understand the
grounding instructions or if you wonder whether the
appliance is properly grounded.
Keep the electrical power cord dry and do not pinch or
crush it in any way.
Properly Polarized and
Grounded Outlet
Three-Pronged (Grounding) Plug
For a permanently connected appliance: This appliance
must be connected to a grounded, metallic, permanent
wiring system, or an equipment grounding conductor
should be run with the circuit conductors and connected
to the equipment grounding terminal or lead on the
appliance.
To avoid risk of electrical shock, personal injury, or death, disconnect power to oven before servicing, unless
testing requires it.
!
• Verify proper grounding before checking for trouble.
• Be careful of the high voltage circuit.
• Discharge the high voltage capacitor.
• When checking the continuity of the switches or of the high voltage transformer, disconnect one lead wire from
these parts and then check continuity with the AC plug removed. To do otherwise may result in a false reading
or damage to your meter.
WARNING
CAUTION
• Do not touch any part of the circuit on the printed circuit board, since static electric discharge may damage the
control panel. Always touch yourself to ground while working on this panel to discharge any static charge built
up in your body.
Fuse blows immediately after door is closed.
Fuse blows immediately after door is opened.
Fuse blows when door is closed and START
key is touched.
NOTES: Replace blown fuse with 20 Amp fuse.
If the fuse is blown due to an improper switch operation, replace all interlock switches, PCB Ass’y and the
fuse simultaneously, and ensure they are connected properly.
Check for microwave energy leakage after replacing interlock and monitor switches.
Thermistor Open
Thermistor Short Before Cooking
Thermistor Short After Cooking
Sensor Open
Damper Switch Sensing Error
Improper operation of the primary interlock and secondary
interlock switches and/or interlock monitor switch.
Malfunction of high voltage transformer; high voltage capacitor
including diode, magnetron, blower motor or circuit board.
Latch Board
Primary Interlock Switch
Monitor Interlock Swit ch
Secondary Interlock Switc h
Models AMV4204A**, M5
MVA**, AMVA**, MV520 A**
M5165 5206 M7,
JMV8208A**
MV420 A**,
Latch Board
Secondar y Interlock Switch
Monitor Interlock Switch
Primary Interlock Switch
Models MV**,
U1152BMMV1153A**,
5AMV1162A**, AMV 164A**
Checkout Procedure: Circuit Board
PROBLEM CAUSE
The START function fails to operate, but the high voltage
systems, interlock/monitor switches and door sensing/relays
all test good.
Proper temperature is not obtained.
Buzzer does not sound or sounds continuously.
Some segments of 1 or more digits display on the touch
panel, or display when they should not.
NOTE: Check for microwave energy leakage after replacing Printed Circuit Board Assembly.
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge the high voltage
capacitor before servicing, unless testing requires power.
Illustration Component Test Procedure Results
Discharge Capacitor
Disconnect connector and measure
continuity with meter on R x 1 scale:
Secondary ....................................
Filament........................................
Primary.........................................
(Measure at room temperature, or 70° F/
22°C)
Measure continuity with meter on “High”
scale: Primary winding to ground ............
Filament winding to ground...........
Discharge Capacitor
Disconnect connector and measure
continuity with meter on R x 1 scale:
Secondary ....................................
Filament........................................
Primary (High & Low)....................
(Measure at room temperature, or 70° F/
22°C)
Measure continuity with meter on “High”
scale: Primary winding to ground ............
Filament winding to ground...........
Remove wires from magnetron and
connect ohmmeter to terminals. Also
check between each terminal and ground.
Discharge Capacitor
Remove wires from capacitor terminals
and connect ohmmeter, set on highest
resistance scale to terminals.
Also check between each terminal and
capacitor case.
Remove diode lead from capacitor and
connect ohmmeter.
Reverse leads for second test.
Disconnect the leads. Place water in the
oven and select power levels 1 through
10. Check continuity between the
terminals of the relays.
Approximately 65-120 Ω
Less than 1 Ω
Less than 1 Ω
Infinite Ω
Infinite Ω
Approximately 50-120 Ω
Less than 1 Ω
Less than 1 Ω
Infinite Ω
Infinite Ω
Between Terminals: Less than 1 Ω
Each terminal to ground: Infinite
resistance.
Note: This test is not conclusive. If
oven does not heat and all other
components test good replace the
magnetron and retest.
Between Terminals: Meter should
momentarily indicate several ohms,
then return to infinity. If no deflection
occurs, or if continuous deflection
occurs, replace capacitor.
Terminal to Case: Infinite resistance
Infinite resistance should be measured
in one direction and continuity in the
opposite direction.
NOTE: Ohmmeter must contain a
battery of 6 volts minimum.