Maytag Neptune Washer User Manual

MAYTAG NEPTUNE

WASHER

MAH-3

USE & CARE

GUIDE

TABLE

Safety Instructions ................................................ 1-2

Operating Instructions ............................................ 3

Using the Contr Water Use

Detergent Use .......................................................... 9

Features ................................................................ 9-10

Care and Cleaning ................................................. 11

Storing the Washer ................................................ 12

Troubleshooting ............................................... 12-14

................................................................. 8

CONTENTS

ols .............................................. 4-8

A/12/04 Par

Warranty .................................................................. 15

Guide d’utilisation et d’entretien ....................... 16

Guía de Uso y Cuidado ........................................ 32

DC68-02030B

t No

WELCOME

elcome and congratulations on your pur-

hase of a Maytag Neptune

c complete satisfaction is very important to us. For best results, we suggest reading this material to help acquaint you with proper operating and maintenance procedures.

Should you need assistance in the future, it is

elpful to:

1) Have complete model and serial number identification of your washer.

Date of Purchase ____________________ Model Number ______________________ Serial Number ______________________

asher! Your

MPORTANT SAFETY INSTRUCTIONS

read before operating your washer

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining or operating appliance.

Always contact your manufacturer about problems or conditions you do not understand.

2) IMPOR

and the sales receipt in a safe place for future reference. Proof of original purchase date is needed for warranty service.

If you have questions, call:

Ma 1-800-688-9900 USA 1-800-688-2002 CANADA (Mon.–Fri., Internet: http://www.maytag.com

U.S.A. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

NOTE: In our continuing effort to improve the quality of our appliances, it may be necessary to make changes to the appliance without revising this guide.

For service and warranty information, see page 15.

TANT: Keep this guide

ytag Customer Assistance

8am–8pm Eastern Time)

RECOGNIZE SAFETY SYMBOLS, WORDS, LABELS

WARNING

WARNING – Hazards or unsafe practices which COULD result in severe

personal injury or death.

CAUTION

CAUTION – Hazards or unsafe practices which COULD result in minor

personal injury or property damage.

SAVE THESE INSTRUCTIONS

MPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of fire, electric shock or injury to persons when using the appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. As with any equipment using electricity and having moving parts, there are potential hazards. To use this appliance safely, the operator should become familiar with the instructions for operation of the appliance and always exercise care when using it.

3. Do not install or store this appliance where it will be exposed to the weather.

4. Install and level the clothes washer on a floor that can support the weight.

5. This appliance must be properly grounded. Never plug the appliance cord into a receptacle which is not grounded adequately and in accordance with local and national codes. See installation instructions for grounding this appliance.

6. To avoid the possibility of fire or explosion:

• Do not wash items that have been previously

cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapors that could ignite or explode. Hand wash and line dry any items containing these substances.

Any material on which you have used a cleaning solvent, or which is saturated with flammable liquids or solids, should not be placed in the clothes washer until all traces of these liquids or solids and their fumes have been removed.

7. Unplug power supply cord before attempting to service your clothes washer.

8. Do not reach into the appliance if the tumbler is moving.

9. Do not allow children to play on or in the appliance.

lose supervision of children is necessary when the appli-

C ance is used near children.

10. Do not tamper with controls.

11. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in published user-repair instructions that you understand and have the skills to carry out.

12. Store laundry aids and other material in a cool, dry place where children cannot reach them.

13. Do not wash or dry items that are soiled with vegetable or cooking oil.These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.

14. Do not use chlorine bleach and ammonia or acids (such as vinegar or rust remover) in the same wash. Hazardous fumes can form.

15. Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in following loads and cause skin irritation.

16. Before the appliance is removed from service or discarded, remove the door to the washing compartment.

17. Do not sit on top of the clothes washer.

18. Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts,

y five years.

ear or leaks and r

eplace them e

These items include acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners,some spot removers, turpentine, waxes and wax removers.

•

Do not ad flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode

Under cer

• produced in a hot water system that has not been used f GAS IS EXPLOSIVE. not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable flame during this time

d gasoline, dry-cleaning solvents, or other

ogen gas ma

ydr

tain conditions,

or 2 weeks or more. HYDROGEN

do not smoke or use an open

If the hot water system has

y be

OPERATING INSTRUCTIONS

For detailed information on sorting, pretreating stains, etc., see the enclosed Laundering Tips booklet.

LOAD THE CLOTHES WASHER

• The tub can be loaded completely full with dry, unfolded clothes. However, DO NOT pack the tub tightly.

• Overloading may reduce washing efficiency, cause excess wear and possibly cause creasing or wrinkling of the load.

• Wash delicate items such as bras, hosiery and other lingerie in the Delicates or Hand Wash (select models) cycle with similar lightweight items.

• When washing big bulky items or a couple of small items that do not fill the tub completely, such as a rug, a few towels should be added for improved tumbling and spin performance.

• When washing smaller, bulky items that do not fill the tub completely such as a rug, one pillow, stuffed toys or one or two sweaters, a few towels should be added for improved tumbling and spin performance.

• When washing heavily soiled loads, it is very important to avoid overloading the washer to assure good cleaning results.

• To add a forgotten item in the Super Wash, Normal, Whites (select models), Colors (select models),Wrinkle Control or Quick Wash cycles, press the Selector dial, wait for the Door Lock light to go out (5 seconds), add the item, close the door and press the Cycle Selector dial. After a pause of one to two minutes, the cycle will resume.

• Close door carefully to avoid slamming.

NOTE: To ensure that your additional items get clean, do not wait more than five minutes after the cycle has started to add the item

Cycle

GETTING STARTED

1. Load the washer loosely – DO NOT overload.

2. Close the door.

3.Add detergent and additives to the dispenser (see pages 9-10).

4. Select the appropriate cycle and options for the load, (see pages 4-7).

TES:

When the cycle is complete

• .

displa

• DO NOT attempt to open the door until the Door Lock light is off. To add a forgotten item, see “Load the Clothes

Washer” section.

• When the washer is restarted after a pause, there will be a delay of up to 15 seconds before the cycle will continue.

• Pressing

• The Wash,Rinse and Spin indicator lights will illuminate during those portions of the cycle.

Power Off cancels the cycle and stops the washer.

, the Door Lock light will go out and “End” or “00” (select models) will appear in the

5. Press the Cycle Selector dial.

6.The Wash Indicator light will illuminate.

7.The estimated cycle time will appear in the display. The time may fluctuate to better indicate the

wash time r

Before the washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.

emaining in the cycle.

USING THE CONTROLS

Step 1

SELECT CYCLE

Control features vary by model.

Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle.

NOTE: To minimize wrinkling of loads,select the Wrinkle Control cycle.

Sanitary (select models) – For heavily soiled, colorfast garments.

This cycle heats the water to 150°F to eliminate bacteria.

NOTE: If Pause is selected during the heating portion of the Sanitary Cycle, the washer door will remain locked for your safety.

Super Wash – For sturdy, colorfast fabrics and heavily soiled garments.

Normal – For most fabrics including cottons, linens and normally soiled garments. Whites (select models) – F Wrinkle Control – For “wash and wear” and synthetic fabrics and lightly to normally

soiled garments.

Colors (select models) – For bright fabrics or fabrics that may bleed.

Delicates – For sheer fabrics, bras and lingerie. Hand Wash – For wool, silk and other hand-wash-only fabrics.

For best results, use liquid detergent.

Quick W Enviro Plus (select models) – For geographic areas where energy and water conserva-

tion is needed.

ash –For lightl

or white fabrics with or without bleach.

y soiled or wrinkled garments needed quickl

USING THE CONTROLS

Step 2

SELECT WASH/RINSE WATER TEMPERATURES

Press the arrow pad to select the wash and rinse water temperatures. Follow the garment care label and chart below for best results.

Sanitary/Cold (select models) – Heavily soiled, colorfast items. Only available with the Sanitary cycle.

Hot/Cold – Whites and heavily soiled color-fast items.

ATC Warm/Warm – Color-fast items.When warm rinse is selected, only

the final rinse will be warm.The other rinses will be cold to conserve energy.

ATC Warm/Cold – Moderately soiled, color-fast items; most wrinkle free items.

ATC Cold/Cold – Brightly colored, lightly soiled items.

Cold/Cold – Brightly colored, very lightly soiled items; washable woolens.

Control features vary by model.

IMPORTANT: The washer features an automatic temperature control (ATC) to provide a warm wash of approximately 105˚ F, a cold wash of approximately 65˚ F and a warm rinse of approximately 80º F in the final rinse only on the ATC temperature selections.

REMEMBER: In wash water temperatures below 65˚F, detergents do not dissolve well or clean well.

Step 3

SELECT SPIN SPEED

Press the arrow pad to select the spin speed.

Max Extract or Max Extract Plus (select models) – Use for heavy

els and bedding. Removes more water from loads during

loads such as to spin.

FABRICS NOTE: To minimize wrinkling of wrinkle free and no-iron

do not use the Max Extract or Max Extract Plus spin option f

fabrics, these loads. Also, DO NOT overload the washer.

High (select models) – Use for underwear, t-shirts, jeans and sturdy cottons.

Medium – Use for jeans, wrinkle free or “wash-and-wear” items and

synthetics.

Gentle–Use f

Low – Use for delicate items needing a slow spin speed because of fabric and

construction.

ain Only

emel

extr

or items that will be hung up or laid flat to dr

(select models) – Drains the washer without spinning.

y delicate items that cannot tolerate an

y spin.

Use for

USING THE CONTROLS

Step 4

SELECT SOIL LEVEL

Press the arrow pad to select the Soil Level/washing time.

Heavy – Use for cleaning heavily soiled loads.

Medium – Use for cleaning moderately soiled loads.This setting will be appro-

priate for most loads.

Light – Use for cleaning lightly soiled loads.

Step 5

SELECT CYCLE OPTIONS

Control features vary by model.

Press the appropriate pad(s) to select one or more options.The indicator light above the pad will illuminate when the option is selected.

Delay – Any cycle can be delayed for up to 9, 12 or 19 hours (select models) in

one hour increments.

1. Make the appropriate selections for your load.

2. Press the Delay pad until the desired delay time appears

in the display.

3. Press the Cycle Selector dial.The delay time will

start counting down.

4. To cancel a delay, press the

Chime–Pr

olume or turn the signal off.

Contr

unwanted use b

1. for three seconds.

2.The Control Lock light will illuminate.

ess the

ol Lock

ess the

Chime pad to incr

–

The washer contr

y children.

ash/Rinse T

Power Off pad and restart.

ease or decr

ols can be lock

emp

and Spin Speed pads at the same time

ease the end of cycle signal

ent

ed to pr

3.To unlock, press the Wash/Rinse Temp and Spin Speed pads at the same time for three seconds.The Contr

ol Lock light will go out.

cont.

USING THE CONTROLS

SELECT CYCLE OPTIONS, CONT.

Press the appropriate pad(s) to select one or more options.The indicator light above

he pad will illuminate when the option is selected.

Prewash (select models) – Can be selected with any cycle.Add detergent to the prewash section of the detergent compartment.Washer fills with cold water and detergent, tumbles for 25 minutes, then drains and advances to the selected cycle.

Stain Treat (select models) – Adds 5 minutes to the wash for better stain removal. Extra Rinse – Adds an additional rinse at the end of the cycle to more thoroughly

remove laundry additives and perfumes.

Extended Spin (select models) – Adds additional time to the spin to remove more water from the load.

Rinse and Spin – Use for loads that need rinsing only or to add rinse-added fabric softener to a load.

Control features vary by model.

Spin Only – Provides a spin to remove more water from the load.

Step 6

START THE WASHER

To start the washer, press the Cycle Selector dial. Before the washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.

Changing a Cycle

If an incor

Canceling a Cycle

ect cycle has been accidentall

1. Press the

2.Turn the Cycle Selector dial to the desired cycle.

3. Set the desired options for the cycle.

4. Press the Cycle Selector dial.The Wash indicator lights stop flashing and the new cycle starts.

Cycle Selector dial.

y selected:

To cancel a cycle:

1. Press the Power Off pad.

2. Select the Rinse and Spin or Spin Only option pad.

3. Press the Cycle Selector dial.The Spin light illuminates

and the washer starts the rinse or spin.

USING THE CONTROLS

ESTIMATED TIME DISPLAY (SELECT MODELS)

After setting the cycle and pressing Cycle Selector dial, the display will show the esti-

ated minutes remaining in the cycle.The estimated time remaining may fluctuate to bet-

m ter indicate the wash time left in the cycle.

INDICATOR LIGHTS

Door Lock – lights whenever the door of the clothes washer is locked.The door can be unlocked by pressing the

Control Lock –The washer controls can be locked to prevent unwanted use by children.

1. Press the Wash/Rinse Temp and Spin Speed pads at the same time for

three seconds.

2.The Control Lock light will illuminate.

Cycle Selector dial to pause the washer.

ontrol features vary by model.

3.To unlock, press the Wash/Rinse Temp and Spin Speed pads at the same

time for three seconds.The Control Lock light will go out.

Cycle Indicator Lights – The Wash, Rinse and Spin lights at the top of the control panel will illuminate progressively to indicate when the washer is in those portions of the cycle.These lights will flash when the cycle has been paused.

Pad Indicator Lights –The indicator lights above the pads will illuminate when the pad is selected.

Cycle Setting Indicator Lights – Indicator lights by the cycle settings will illuminate when the selection is made.

WATER USE

INTELLIFILLTMWATER LEVEL CONTROL

The amount of water used will var

vide the a

will automaticall ance and conservation of water and energy. Fill time will vary depending on water pressure.

y pr

y with each load.The Maytag Neptune®clothes washer

opriate amount of water for efficient cleaning perform-

ppr

DETERGENT USE

UP FOR

POWDER

DOWN FOR

LIQUID

BLEACH

SOFTENER

Your Maytag Neptune®washer is

esigned to use high efficiency (HE)

d detergents.

• For best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer

E or Gain HE*. High efficiency detergents contain

H suds suppressors which reduce or eliminate suds. When less suds are produced, the load tumbles more efficiently and cleaning results are maximized.

If HE detergent is not available, regular detergent may be used.

FEATURES

AUTOMATIC DISPENSER

The washer has separate compartments for dispensing detergent and color-safe bleach, chlorine bleach and fabric softener. All laundry additives are added to their respective compartments before starting the washer.

The Automatic Dispenser MUST ALWAYS be in place before starting the washer. DO NOT open the Automatic Dispenser when the washer is running.

• If using regular detergent formulated for toploading washers, it is important to pay close attention to the soil level of the load, load size,

nd water hardness**.To avoid over-suds-

ing, which interferes with tumbling,

insing and spinning and causes

r extended cycle times, reduce the amount of detergent used with soft water or with small or lightly soiled loads.

NOTE: Reducing the amount of detergent may

reduce cleaning.It is important to pretreat stains, sort carefully by color and soil level and avoid overloading.

* Brand names are trademarks of the respective manufacturers.

** To determine water hardness in your area, contact your local

water utility or State University Extension office in your area.

Prewash (select models)

Detergent Selector

Detergent Compartment

To use:

1. Pull out the dispenser drawer on the left side of the control panel.

2. Fill appropriate compartments with laundry additives, being careful not to overfill or spill additives.

3. Slide the dispenser drawer carefully and completely back into the compartment.

DETERGENT COMPARTMENT

1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting the washer.

e bleach is to be used,

-saf

If color

2. added with detergent to the detergent compartment.

• When adding color-safe bleach with detergent, it is best if both laundr

ular or liquid.

gran

orm;

same f

NOTE: If using liquid detergent, lower the Detergent Selector and ad Detergent Compartment.

it should be

oducts are in the

y pr

d the detergent to the

PREWASH COMPARTMENT (SELECT MODELS)

When using the Prewash option (select models), detergent should be ad ment and the Detergent Compartment.The detergent will be automatically dispensed during prewash.

• If high efficiency (HE) detergent is used, add 1/3 of the recommended amount to the Prewash Compar to the Detergent Compartment.

• If regular detergent is used, add 1/6 of the recommended amount to the Prewash Compartment and 1/3 of the recommended amount to the Detergent Compartment.

ded to both the Prewash Compart-

tment and 2/3 of the r

ecommended amount

FEATURES

UP FOR

POWDER

DOWN FOR

LIQUID

BLEACH

SOFTENER

BLEACH COMPARTMENT

(Liquid Chlorine Bleach Only)

. Add chlorine bleach to the Bleach

Compartment. DO NOT exceed the MAX FILL line.

2. Avoid splashing or over-filling the compartment.

3.The washer automatically dispenses bleach into the tub at the appropriate time.

4.The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load.

NOTES:

• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub.

cause fabric damage, such as weakening of the fibers or color loss, if not used properly.

• If you prefer to use color-safe, non-chlorine bleach, add it to the appropriate detergent compartment. DO NOT pour color-safe

bleach into the chlorine bleach dispenser.

It is a powerful chemical and can

FABRIC SOFTENER COMPARTMENT

1. Pour the recommended amount of liquid fabric softener into the softener compartment. For smaller loads, use less than one cap full.

2. Fabric softener should be diluted with warm water until it reaches MAX FILL in the compartment.

3.The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.

NOTES:

• Use the softener compartment ONLY for liquid fabric softeners.

DO NOT use the Downy Ball*with this

• washer. It will not add fabric softener at the appropriate time. Use the automatic dispenser.

* Brand names are trademarks of the respective manufacturers.

Bleach Compartment

Fabric Softener Compartment

CARE AND CLEANING

P FOR

POWDER

DOWN FOR

LIQUID

BLEACH

SOFTENER

UP FOR

POWDER

OWN FOR

LIQUID

BLEACH SOFTENER

Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to

he clothes washer and prevent the unlikely possibility of

t damage from escaping water. Leave the door open to

llow the inside of the washer to dry out.

a Use a soft cloth to wipe up all detergent, bleach or other

spills as they occur.

CLEANING THE INTERIOR

Clean the interior of the washer periodically to remove any dirt, soil, odor, mold, mildew or bacteria residue that may remain in the washer as a result of washing clothes. We recommend taking the following steps every 60 to 120 days to clean and freshen your washer interior. The frequency with which the washer should be cleaned and freshened depends on factors such as usage, the amount of dirt, soil or bacteria being run through your washer, or the use of cold water. Failure to follow these instructions may result in unsatisfactory conditions, including unpleasant odor and/or permanent stains on the washer or washload.

Clean the following as recommended:

ontrol Panel– Clean with a soft, damp cloth. Do not

use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.

Cabinet – Clean with soap and water.

To clean and freshen the washer interior:

1. Make a solution of one cup chlorine bleach and two cups warm water. Be careful not to spill or splash the bleach solution.

2. Wipe the door seal with bleach solution and a soft cloth.

3. Fill bleach dispenser with chlorine bleach.

4. Run the washer through a complete cycle using hot water.

5. Repeat the wash cycle if necessary.

Hard water deposits may be removed, if needed. Use a recommended cleaner labeled clothes washer safe.

CLEANING THE DISPENSERS

The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Press the release lever on the inside of the dispenser and pull out.

2. Remove the cups from the fabric softener and bleach compartments.

3.Wash all of the parts under running water.

4. Clean the dispenser recess with a soft brush.

5. Reinsert the cups, pushing them firmly into place.

Siphon Cap

6. Push the dispenser back into place.

7. Run a Rinse & Spin cycle without any load in the

washer

STORING THE CLOTHES WASHER

Washers can be damaged if water is not removed from hoses

nd internal components before storage. Prepare the washer

a for storage as follows:

Select the Quick Washcycle and add bleach to the

• automatic dispenser. Run the washer through the cycle without a load.

• Turn the water faucets off and disconnect the inlet hoses.

• Disconnect the clothes washer from the electrical supply and leave the washer door open to let air circulate inside the tumbler.

• If the washer has been stored in below-freezing temperatures, allow time for any water left over in the

asher to thaw out before use.

For information on long-term storage or storage of your

washer during extreme cold temperatures,

call Maytag Customer Service toll-free at

1-800-688-9900 USA or 1-800-688-2002 Canada.

U.S. customers using TTY for deaf, hearing impaired or

speech impaired, call 1-800-688-2080.

TROUBLESHOOTING

For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the enclosed Laundering Tips booklet.

CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE®WASHER...

Freshening your washer

The washer will not start

• See Cleaning the Interior, page 11.

• Make sure door is firmly closed.

• Make sure the washer is plugged in.

• Make sure the water source faucets are turned on.

• Make sure to press the

• Make sure the Control Lock is not activated, see page 6.

• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.

Cycle Selector dial to start the washer.

No water or insufficient water supply

ins in

Detergent r the automatic dispenser after the wash cycle is complete

Washer vibrates or is too noisy

ema

• Turn both faucets on fully.

• Make sure the door is tightly closed.

• Make sure the washer is plugged in.

• Check fuse or reset circuit breaker.

• Press the

• Straighten water inlet hoses.

• Disconnect hoses and clean screens. Hose filter screens may be plugged.

• Open and close the door, then press the Cycle Selector dial.

• Make sure the washer is running with sufficient water pressure. See Installation Instructions.

• Make sure the Detergent Selector is in the upper position when using granular detergent.

Mak

•

eet to le

• Make sur

• Make sure the washer is not touching any other object. Mak

•

Cycle Selector dial to start the washer.

e sure the washer is set on a level surface. If the surface is not level, adjust the washer

el the a

v e that the shipping bolts ar

e the laundry load is balanced.

e sur

ppliance

. See Installation Instructions.

ed. See Installation Instructions.

emo

e r

CONT.

TROUBLESHOOTING

CHECK THESE POINTS IF YOUR MAY TAG NEPTUNE®WASHER...

• Plug cord into live electrical outlet.

• Check fuse or reset circuit breaker.

Stops

Fills with the Wrong Temperature Water

• Close door and press the will not tumble or spin unless the door is closed.

• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.

• This may be a pause or soak period in the cycle.Wait briefly and it may start.

• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.

• Turn both faucets on fully.

• Make sure temperature selection is correct.

• Make sure hoses are connected to correct faucets. Flush water lines.

• Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap.Also check water heater capacity and recovery rate.

• Disconnect hoses and clean screens. Hose filter screens may be plugged.

• As the washer is filling,the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

• While the washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the temperature of the water.

Cycle Selector dial to start the washer. For your safety, the washer

Won’t tumble

Door locked shut; will not open

The washer does not drain and/or spin

Load is too wet at end of

Leaks Water

cessive Suds

cycle

• Check fuse or reset circuit breaker.

• Close the door and press the tumble or spin unless the door is closed.

• Press the

• The washer door will remain locked during the heating portion of the Sanitary Cycle (select models).

• It may take a few moments for the door lock mechanism to disengage.

• Check fuse or reset circuit breaker.

• Straighten drain hoses.Eliminate kinked hoses. If there is a drain restriction, call for service.

• Close the door and press the tumble or spin unless the door is closed.

• Use the High or Max Extract spin speed.

• Use high efficiency detergent to reduce over-sudsing.

• Load is too small. V out completely.

• Make sure door is firmly closed.

• Make sure hose connections are tight.

• Make sure end of drain hose is correctly inserted and secured to drain facility.

• Avoid overloading.

• Use high efficiency detergent to prevent over-sudsing.

• Reduce detergent amount f

Cycle Selector dial to stop the washer.

ery small loads (one or two items) may become unbalanced and not spin

Cycle Selector dial. For your safety,the washer will not

or soft water, small or lightly soiled loads.

For further assistance, call Maytag Customer Service toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada.

or deaf, hearing impaired or speech impaired, call 1-800-688-2080.

customers using

.S.

TTY f

TROUBLESHOOTING



INFORMATION CODES

nformation codes may be displayed to help you better understand what is occurring with the washer.

Code

Symbol Meaning Solution

Unbalanced load prevented the washer from spinning.

Door is unlocked when washer is running.

Door is open when washer is running.

The washer failed to lock the door.

Water temperature control problem. (Heater Control problem)

The washer has tried to fill but has not reached the proper water level.

The door will not unlock.

Motor not running properly.

Redistribute the load, press the dial.

Power Off pad then restart the cycle. If the

Press code reappears, call for service, see below.

Close the door tightly and restart the cycle. If the code reappears, call for service, see below.

Call for service, see below.

Make sure the door is firmly closed. Push the then turn it on using any pad. If the code reappears, call for service, see below.

Restart the cycle pressing the If the code reappears, call for service, see below.

Power Off pad to turn off the washer, and

Cycle Selector

Cycle Selector dial.

The washer is not draining.

The washer has tried to fill but was unsuccessful.

Problem with control.

Electric service was lost when washer was running.

For any codes not listed above, call Maytag Customer Service at 1-800-688-9900 USA or 1-800-688-2002 Canada.

See Troubleshooting “The washer does not drain and/or spin”, page 13. If problem continues, call for service, see below.

Make sure the water faucets are open all the way. Check for kinked hoses. Check inlet screens on fill hoses.

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Cycle Selector

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Restar dial.

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