Maytag NEPTUNE 2206679 User Manual

FAV-1

MAYTAG

USE & CARE

NEPTUNE

TOP-LOAD WASHER

GUIDE

TABLE OF CONTENTS

Important Safety Instructions ............................ 1-2

Operating Instructions ........................................ 3-6

Water Use ................................................................. 6

Detergent Use ..........................................................

Features .................................................................. 7-8

Care and Cleaning ................................................... 9

Storing the Washer ................................................ 10

Troubleshooting ............................................... 10-12

Operating Sounds .................................................. 13

Questions and Answers ........................................

Warranty & Service ............................................... 15

Guide d’utilisation et d’entretien ....................... 16

A Par

Y81911

Guía de Uso y Cuidado ........................................ 32

t No

WELCOME

MPORTANT SAFETY INSTRUCTIONS

Welcome and congratulations on your

urchase of a Maytag

p washer! Your complete satisfaction is very important to us. For best results, we suggest reading this material to help acquaint you

ith proper operating and maintenance

w procedures.

Should you need assistance in the future, it is helpful to:

1) Have complete model and serial number identification of your washer.This is located on a data plate on the back right side of the control panel.

Date of Purchase ____________________ Model Number ______________________ Serial Number ______________________

IMPORTANT: Keep this guide and

the sales receipt in a safe place for future reference. Proof of original purchase date is needed for warranty service.

If you have questions, call:

Maytag Customer Assistance 1-800-688-9900 USA 1-800-688-2002 CANADA (Mon.–Fri., 8am–8pm Eastern Time) Internet: http://www.maytag.com

eptune

op-Load

Read before operating your washer.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warning and Important Safety Instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining or operating appliance.

Always contact the manufacturer about problems or conditions you do not understand.

RECOGNIZE SAFETY SYMBOLS, WORDS, LABELS

WARNING

WARNING – Hazards or unsafe practices which COULD result in severe

personal injury or death.

CAUTION

CAUTION – Hazards or unsafe practices which COULD result in minor

personal injury or property damage.

WARNING

To reduce the risk of fire, electric shock or injury to persons when using the appliance, follow basic precautions, including the following:

USA customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

NOTE: In our continuing effort to

ove the quality of our

impr

, it may be necessa

nces

pplia

a make changes to the appliance without revising this guide.

For service and warranty information, see page 15.

ry to

1. Read all instructions before using the appliance.

2. As with any equipment using electricity and having moving parts, there are potential hazards.To use this appliance safely, the operator should become familiar with the instructions for operation of the appliance and always exercise care when using it.

Do not install or store this appliance where it will be exposed to the

eather

4. Install and level washer on a floor that can support the weight.

5. This appliance must be properly grounded. Never plug the appliance cord into

eceptacle which is not gr

a r and national codes.

o avoid the possibility of fire or explosion:

6. T a.

Do not wash items that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosiv explode

An saturated with flammable liquids or solids, washer until all traces of these liquids or solids and their fumes have been removed.

. Hand wash and line dry any items containing these substances.

y material on which you have used a cleaning solvent, or which is

See installation instructions for grounding this appliance.

e substances as the

ounded adequatel

e off va

y giv

y and in accor

pors that could ignite or

should not be placed in the

dance with local

MPORTANT SAFETY INSTRUCTIONS

These items include acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners,

ome spot removers, turpentine, waxes and wax

s removers.

o notadd gasoline, dry-cleaning solvents, or other

lammable or explosive substances to the wash water.

f These substances give off vapors that could ignite or explode.

c. Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

Do not wash or dry items that are soiled with

vegetable or cooking oil.These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.

7. Do not reach into the appliance if the tub or tumblers are moving.

Do not allow children or pets to play on, in, or in front

8. of the appliance. Close supervision is necessary when the appliance is used near children and pets.

9. Do not tamper with controls.

10. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in

published user-repair instructions that you understand and have the skills to carry out.

11. Unplug power supply cord before attempting to service our washer. Service is to be done only by qualified

ervice personnel.

12. Keep all laundry aids such as detergents, bleach, etc., out

of the reach of children, preferably in a locked cabinet. Use laundry aids only as directed by the manufacturer. Observe all warnings on container labels.

13. Keep the area around and underneath washer free from

the accumulation of combustible materials, such as lint, paper, rags, gasoline, and all other flammable vapors and liquids.

14. Do not use chlorine bleach and ammonia or acids (such

as vinegar or rust remover) in the same wash. Hazardous fumes can form.

Do not machine wash fiberglass materials. Small particles

15.

can stick to fabrics washed in following loads and cause skin irritation.

16. For flame resistant finishes - follow garment

manufacturer’s instructions carefully. Improper laundering could remove the finish.

Before the appliance is removed from service or

17.

discarded, remove the lid to the washing compartment.

18. Inlet hoses are subject to damage and deterioration over

time. Check the hoses periodically for bulges, kinks, cuts, wear or leaks and replace them every five years.

SAVE THESE INSTRUCTIONS

OPERATING INSTRUCTIONS

Step 1

LOAD THE WASHER

• Put dry, unfolded clothes loosely in the tub, up to the MAX. LOAD line for a maximum load. Do not pack down the

load.

• Overloading may reduce washing efficiency, cause excess wear and possibly cause creasing or wrinkling of the load.

• Wash delicate items such as bras, hosiery and other lingerie in the Delicates or Hand Wash cycle with similar lightweight items.

Do not overload the washer when washing large, bulky

• items such as comforters, blankets or mattress pads.

Loosely load bulky items no higher than the MAX. LOAD line in the washer tub. Overloading may

reduce washer efficiency and could damage items. Use the Bulky Items cycle for these loads.

• The Bulky Items cycle is tailored to extract the proper amount of water to thoroughly clean bulky items. Selecting any other cycle may not effectively clean such items.The Bulky Items cycle can be accessed by touching the Items cycle pad.

• When washing smaller, bulky items that do not fill the tub completely such as a rug, one pillow, stuffed toys or one or two sweaters, a few towels should be added for improved tumbling and spin performance.

• When washing heavily soiled loads, it is very important to avoid overloading the washer to assure good cleaning results.

• To add a forgotten item, press the for the Locked light to go out, add the item, close the lid and press the minute, the cycle will resume.

• Close lid carefully to avoid slamming.

NOTE: To assure that your additional items get clean, do not wait more than five minutes after the cycle has started

to add the item.

Start/Pause pad. After a pause of up to one

Start/Pause pad, wait

Bulky

Step 2

Control features vary by model.

SELECT CYCLE

Press the appropriate cycle pad for the type of load.This will determine the tumble pattern and spin speed for the cycle.

NOTE: T

Heavy Duty – For most fabrics including cottons, linens and normally soiled garments.

Normal/W

normally soiled garments.

Delicates – For sheer fabrics, bras and lingerie. Hand Wash – For wool, silk and other hand-wash-only fabrics. For best results,

use liquid detergent.

Quick Wash – For lightly soiled or wrinkled garments needed quickly. Super W

Whites – For white fabrics with or without bleach. Col Bulky Items – For larger items such as comforters, blankets and mattress pads.

Envir

Spin Only – For all fabrics and garments needing only a spin.

o minimize wrinkling of loads, select the

inkle Contr

ash –For sturdy, color-fast fabrics and heavily soiled garments.

s/Jea

o Plus –F

or bright fabrics or fabrics that ma

–

or geographic areas where energy and water conservation is needed.

–

“wash and w

Normal/Wr

,” synthetic fabrics and lightly to

ear

y bleed.

inkle Control

cycle.

OPERATING INSTRUCTIONS

Step 3

SELECT WASH/RINSE WATER TEMPERATURES

ress the arrow pad to select the Wash/Rinsewater temperatures. Follow

P the garment care label and chart below for best results.

Hot/Cold – Whites and heavily soiled color-fast items

ATC Warm/Warm – Color-fast items.When warm rinse is selected, only

the final rinse will be warm.The other rinses will be cold to conserve energy.

ATC Warm/Cold – Moderately soiled, color-fast items; most wrinkle-free items

ATC Cold/Cold – Brightly colored, lightly soiled items

Cold/Cold – Brightly colored, very lightly soiled items; washable woolens

IMPORTANT: The washer features an automatic temperature control (ATC) to provide a warm wash of approximately 105˚ F and cold wash of approximately 85˚ F on the ATC temperature selections.

REMEMBER: In wash water temperatures below 60˚F, detergents do not dissolve well or clean well. Care labels define cold water

as up to 85

Step 4

SELECT SOIL LEVEL

Press the arrow pad to select the Soil Level/washing time.

Stain Treat – Use for clothing with stains.

Heavy – Use for cleaning heavily soiled loads.

Medium – Use f

appropriate for most loads.

Light – Use for cleaning lightly soiled loads.

or cleaning moderately soiled loads.This setting will be

OPERATING INSTRUCTIONS

Step 5

SELECT SPIN

Press the arrow pad to select the Spin speed.

Max Extract – Use for heavy loads such as towels and bedding.

Removes more water from loads during spin.

NOTE: To minimize wrinkling of wrinkle-free and no-iron fabrics, do not use the Max Extract spin option for these loads. Do not use the Spin

cycle when cleaning bulky items. Do not overload the washer.

Only

High/Flat Dry – Use for underwear, t-shirts and sturdy cottons or

for items that will be laid flat to dry.

Medium – Use for jeans, wrinkle-free or “wash-and-wear” items and synthetics.

Low/Hang Dry – Use for delicate items needing a slow spin speed because of fabric and construction and for hang-dry items.

Step 6

SELECT CYCLE OPTIONS

Press the appropriate pad(s) to select one or more options.

Set Delay Time – Allows the start of any cycle to be delayed for up to 9 hours. Make the appropriate selections for your load, then press the up or down arrows to increase or decrease the delay time from one to nine hours. Press the Start/Pause pad to start the delay time countdown.To cancel a delay, press Off and reselect the cycle.

Presoak – Ad

before the cycle. Can be selected with any cycle.

Extra Rinse – Adds an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes.

Signal – Press the Signal pad to increase or decrease the end of cycle signal volume.

ds 12 minutes of mostly soaking with minimal tumbling

OPERATING INSTRUCTIONS

Step 7

START YOUR MAYTAG®NEPTUNE®TOP-LOAD WASHER

• Add detergent and additives to the dispensers (See pages 7-8).

• Close the lid.

• Press the

NOTES:

• When the cycle is complete, the Locked light will go out.The lid will open easily. Do not attempt to open the washer when the Locked light is illuminated.To add a forgotten item, see page 3.

Start/Pause pad.

When the washer is started after a pause, there

• up to 20 seconds before continuing the cycle.

• Pressing Off cancels the cycle and stops the washer.

• Some cycles are designed to tumble then pause.This is normal.

will be a pa

use of

ESTIMATED TIME DISPLAY

When setting the cycle and pressing Start/Pause, the display will show the estimated minutes remaining in the cycle.The estimated time remaining may fluctuate to better indicate the wash time left in the cycle.

INDICATOR LIGHTS

Locked – Lights whenev unlocked by pressing the Start/Pause pad to pause the washer.

Pad Indicator Lights – The indicator lights next to the pads will illuminate when the pad is selected.

er the lid of the washer is locked.The lid can be

Cycle Status Lights – The Cycle Status lights will illuminate to indicate

e the washer is in the selected cycle

wher

WATER USE

The amount of water used will vary with each load. Since the Maytag high-efficiency, you will notice much less water in the tub than a conventional washer.This is normal.The Maytag®Neptune Top-Load washer uses an adaptive fill system to automatically provide the appropriate amount of water for efficient cleaning performance and conservation of water and energy. Fill time will vary depending on water pressure.

Neptune®Top-Load washer is designed for

DETERGENT USE

Your Maytag®Neptune®Top-Load washer is designed to use either high-efficiency (HE) detergents or regular detergents

ormally used with top-loading washers.

For best cleaning results, use a high-efficiency detergent

•

such as Tide HE,Wisk HE, Cheer HE or Gain HE*. High-efficiency detergents contain suds suppressors which reduce or eliminate suds.When less suds are produced, the load tumbles more efficiently and cleaning results are maximized.

FEATURES

AUTOMATIC DISPENSERS

The washer has separate compartments for dispensing detergent and color-safe bleach, chlorine bleach and fabric softener. All laundry products can be added to their respective compartments before starting the washer.

• When using regular detergent formulated for top-loading washers, it is important to pay close attention to the soil level of the load, load size,

nd water hardness**.To avoid over-

sudsing, reduce the amount of detergent used with soft water or with small or lightly soiled loads.

* Brand names are trademarks of the respective manufacturers.

** To determine water hardness in your area, contact your local

water utility or State University Extension office in your area.

The detergent dispenser MUST ALWAYS be in place before starting the washer.

DETERGENT DISPENSER

The detergent dispenser is located under the lid of the washer. There are two compartments in the dispenser, one for liquid detergent and liquid color-safe bleach, and one for powder detergent and powder color-safe bleach.

The dispenser will automatically dispense the detergent and color-safe bleach (if used) as the washer fills.

NOTES:

• When using color-safe bleach, add it to the

appropriate dispenser compartment (liquid or powder) with the detergent. Do not mix liquids and powders in the same compartment of the dispenser.

• Do not place detergent or softener bottle lids, caps or dispensers into the washtub. Damage to the load or washer may result.

FEATURES

CHLORINE BLEACH DISPENSER

The chlorine bleach dispenser is located on the left

ide of the washer tub.To use the dispenser:

1. Add chlorine bleach to the bleach compartment. Do not exceed the MAX FILL line.The liquid chlorine bleach compartment will hold 1/3 of a cup.

2. Avoid splashing or over-filling the compartment.

Over-filling the compartment will not damage the load but will release the liquid chlorine bleach into the washer too early to be effective.

3. The washer automatically dispenses bleach into the tub in the first rinse.This maximizes the effectiveness of the bleach.

4. The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load.

NOTES:

• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly.

• If you prefer to use color-safe, non-chlorine bleach, add it to the appropriate detergent compartment. Do not pour color-safe bleach into the chlorine bleach dispenser.

FABRIC SOFTENER DISPENSER

The fabric softener dispenser is located on the right

ide of the washer tub.To use the dispenser:

1. Pour the recommended amount of liquid fabric softener into the softener compartment. For smaller loads use less than one capful.

2. Fabric softener should be diluted with warm water until it reaches the MAX FILL line on the compartment.

FILL line. If the compartment is filled above the MAX FILL line, fabric softener will enter the washer too early to be effective.

3. This compartment automatically releases liquid fabric softener at the proper time during the final rinse portion of the cycle.

NOTES:

• Use the softener compartment only for liquid fabric softeners.

• Do not use the Downy Ball* with this washer. It will not add fabric softener at the appropriate time and may damage the washer. Use the dispenser in the washer.

Do not fill above the MAX

* Brand names are trademarks of the respective manufacturers.

CARE AND CLEANING

Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to

the washer and prevent the unlikely possibility of damage from escaping water.

Use a soft cloth to wipe up all detergent, bleach or other

pills as they occur.

CLEANING THE INTERIOR

Clean the interior of the washer periodically to remove any dirt, soil, odor, mold, mildew or bacteria residue that may remain in the washer as a result of washing clothes. We recommend taking the following steps every 60 to 120 days to clean and freshen your washer interior. The frequency with which the washer should be cleaned and freshened depends on factors such as usage, the amount of dirt, soil or bacteria being run through your washer, or the use of cold water. Failure to follow these instructions may result in unsatisfactory conditions, including unpleasant odor and/or permanent stains on the washer or washload.

Clean the following as recommended:

Control Panel – clean with a soft, damp cloth.

Do not use abrasive powders or cleaning pads.

o notspray cleaners directly on the panel.

Cabinet – clean with soap and water.

To clean and freshen the washer interior:

1. Select Heavy Duty cycle, Hot/Cold water temperature, Heavy soil level and the Max Extract spin option.

2. Press Start/Pause and wait until the washer has stopped filling with water

When the w

ater:

1. Press Start/Pause and lift the lid.

2. Add 1/2 cup liquid chlorine bleach to the water in the tub.

3. Close the lid and press the washer.

4. Allow the washer to complete the cycle.

asher has stopped filling with

Start/Pause to restart

CLEANING THE DISPENSERS

The detergent, fabric softener and bleach dispensers may need to be cleaned periodically due to laundry additive buildup.

Detergent Dispenser:

1. Remove the dispenser by releasing the top end from the lid with a quarter or something similar.

2. Take the dispenser to a sink.

3. Wash thoroughly with plain water and soft brush if necessar

Rinse and dry the dispenser.

5. Replace dispenser in washer lid by fitting the bottom in first,

Importa

dispenser bottom are securely fastened to the lid. Do not clean the dispenser in the dishwasher.

NOTE: The dispenser MUST AL before starting the washer.

Chlorine Bleach Dispenser:

nt:

then sna

Make sur

pping the top all the way in.

e all thr

ee tabs on the

S be in place

Fabric Softener Dispenser:

The rear portion of the fabric softener dispenser cover is removable for cleaning.

1. Grasp the rear portion of the cover and pull straight up.

2. Wash with hot, soapy water and a soft cloth. Rinse and dry thoroughly.

3. Wipe dispenser compartment with a dry paper

wel to remove buildup. Follow with a clean,

to damp cloth or paper towel.

4. Replace dispenser cover.

5. Do not clean the dispenser cover in the dishwasher.

The dispenser cover is not removable.

Wipe thoroughly with a clean, damp cloth or paper

wel.

STORING THE WASHER

ashers can be damaged if water is not removed

W from hoses and internal components before storage.

repare the washer for storage as follows:

• Select the up of bleach to the bleach dispenser without

lothes in the tumbler. Run the washer through a

c complete cycle using hot water.

• Turn the water faucets off and disconnect the inlet

hoses.

For information on long-term storage of your washer during extreme cold temperatures, call Maytag Customer Assistance at 1-800-688-9900 USA or 1-800-688-2002 Canada. U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

Heavy Duty cycle setting and add 1⁄3

• Disconnect the washer from the electrical supply and leave the washer lid open to let air circulate inside the tub.

• If the washer has been stored in below-freezing temperatures, allow time for any water left over in the washer to thaw out prior to use.This may take several hours.

TROUBLESHOOTING

CHECK THESE POINTS IF YOUR MAYTAG®NEPTUNE®TOP-LOAD WASHER...

• Use Max Extract option.

Load is Too Wet at End of Cycle

• Try using a high-efficiency detergent to reduce sudsing.

• Load is too small.Very small loads (one or two items) may become unbalanced and not spin out completely.

• Load is too large.Very large loads may not spin out completely.

Leaks Water

Won’t Spin

ain

or Dr

Stops

• Make sure hose connections are tight.

• Make sure end of drain hose is correctly inserted and secured to drain facility.

• If there is a drain restriction, call for service.

• Avoid overloading.

• Use high-efficiency detergent to prevent over-sudsing.

• Check fuse or reset circuit breaker.

• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.

use

• Open and close the lid and push the Star tumble or spin unless the lid is closed.

• After pressing the washer begins to spin.The lid must lock before spin can be achieved.

• See “Tub is Completely Full of Suds”, page 11.

• Plug cord into live electrical outlet.

• Check fuse or reset circuit breaker. Open and close lid and push the

• washer will not tumble or spin unless lid is closed.

• On some cycles, the tumbling stops and the washer pauses during the cleaning process.

• There may be a pause or soak period in the cycle. Wait briefly and it may start.

• The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop operation for your safety. Call for service.

• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically, especially if you have new water lines or hard water.

Start/Pause pad, it may take up to one minute before the clothes

Sta

t/P

rt/Pause

pad to star

or y

pad. F

t the washer. For your safety,

ety, washer will not

our saf

CONT.

TROUBLESHOOTING

CHECK THESE POINTS IF YOUR MAYTAG®NEPTUNE®TOP-LOAD WASHER...

Tub is Completely Full of Suds

Fills with the Wrong Temperature Water

Won’t Fill

Won’t Tumble

• Run the washer through another complete cycle using cold water and no detergent.

• Reduce detergent amount for that specific load size, soil level and water hardness.

• Use high-efficiency or low-sudsing detergent specially formulated for high-efficiency washers.

• Turn both faucets on fully.

• Make sure temperature selection is correct.

• Make sure hoses are connected to correct faucets. Flush water lines.

• Check the home’s water heater. It should be set to deliver a minimum 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate.

• Disconnect hoses and clean screens. Hose filter screens may be plugged.

• When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold to conser

• As the washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

• Be sure the lid is closed.

• Plug cord into a live electrical outlet.

• Check fuse or reset circuit breaker.

• Open and close the lid, then push the

• Turn both faucets on fully.

• Straighten inlet hoses.

• Disconnect hoses and clean screens at faucets. Hose filter screens may be plugged.

• Check fuse or reset circuit breaker.

• Open and close the lid and press the not tumble or spin unless the lid is closed.

• Some cycles are designed to tumble and then pause.This is normal.

ve energy.

Start/Pause pad.

Start/Pause pad. For your safety, the washer will

Lid Locked Shut; Will Not Open

Is Noisy

eshening

Fr Your Washer

For further assistance, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or

1-800-688-2002 Canada. U.S. customers using TTY for deaf, hearing impaired or

• Press the

• It may take up to two minutes for the lid lock mechanism to disengage.

• A locked lid may not unlock during a power outage.

• Washer should be leveled properly and sitting on a solid floor as outlined in installation instructions. Check that the lev

•

• Be sure rubber feet are installed on leveling legs. Weak floors can cause vibration and walking.

•

• The load ma

or inf

•

• See Cleaning the Interior, page 9.

Start/Pause pad to stop the washer.

e tightened.

eling leg lock n

y be unbalanced.

ormation on normal operating sounds,

speech impaired, call 1-800-688-2080.

uts ar

see page 13.

TROUBLESHOOTING

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with the washer.

Code

Symbol Meaning Solution

The washer failed to lock the lid.

The washer experienced a power failure.

The washer experienced difficulty draining.

The washer has repeatedly tried to unlock the lid but has been unsuccessful.

Motor not running properly.

The washer has tried to fill, but has not reached the proper fill level.

The washer cannot spin.

Make sure nothing is obstructing the lid. Close the lid and restart the cycle.

Restart the cycle. If code is still displayed, check to make sure power cord is securely plugged in.

Check for a kinked drain hose. Check for a plugged stand pipe.

Make sure lid is firmly closed. Push the button and then wait four minutes for the lid to unlock.

Unplug the washer for two minutes and plug back in.

Call for service. See below.

Make sure the water faucets are open all the way. Check for kinked hoses. Check inlet screens on fill hoses.

Start/Pause to restart the washer

Press and complete the cycle. If this problem persists, call for service, see below.

Off

Unbalanced load prevented the washer from spinning.

The washer cannot spin because the load is too large.

The washer cannot tumble because something is blocking the tumblers.

The washer lid is open.

The washer lid m

For any codes not listed above, call Maytag Customer Assistance at 1-800-688-9900 USA

ust be opened.

or 1-800-688-2002 Canada.

Redistribute the load, then press Start/Pause.

Remove some items from the tub and press

Star

correct the problem, call for service. See

below

Remove item from the tub.Press

Start/Pause. OR

Remove part of the load from the washer. Press Start/Pause. If removing item(s) does not correct the problem, call for service. See below.

The lid must be closed to start cycle. Close the lid and press Start/Pause.

This is a safety feature.The lid must be opened

e another cycle is started.

bef

use

t/P

ving items does not

emo

If r

OPERATING SOUNDS

NORMAL OPERATING SOUNDS OF YOUR MAYTAG®NEPTUNE®TOP-LOAD WASHER

igh pitched soundduring a spin

ycle.

“Whirring” sound followed by a pause,

cycle.

Washer maintains a

reduced spin speed

a higher spin speed.

The spin speed

dramatically

out-of-balance load.

Water is added after the washer has been washing for a

while.

repeated throughout the wash

slightly

after achieving

slows down

when it sounds like an

The motor increases speed to spin the tub to remove moisture from the load.

On some cycles, the tumbling stops and the washer pauses during the cleaning process.

After reaching the maximum spin speed, the machine may reduce spin speed slightly for maximum performance.

The tumbler will begin to accelerate to speed, then slows back down and tumbles to redistribute the load more evenly when an unbalanced load occurs.

The Maytag water during the wash cycle as it is needed.

Water flows through the dispensers to dilute and add bleach or fabric softener at the appropriate time.This will occur even if bleach and fabric softener are not used.

Neptune®washer uses a true adaptive fill and adds more

Clicking/draining sounds when

washer is started.

Before the washer starts to fill, it will make a clicking noise to lock the lid and do a quick drain.

QUESTIONS & ANSWERS

Q. What’s the best cycle to use if I have stains on my laundry?

A. For most fabrics, select the Heavy Duty cycle with the Stain Treat soil level. For heavy-duty fabrics, select the Super

Wash cycle. Pretreat the stains with a laundry pre-treat product.

Q. How large of a load can I wash in my Maytag®Neptune®washer?

A. The tub can be loaded loosely up to the MAX. LOAD line, but do not pack down the load. If the load is heavily soiled it

is very important not to overload the washer.

Q. At the end of the cycle my load comes out wetter than normal. What causes this?

A. During tumble and spin, the washer may have had difficulty getting to a full spin speed because the load was not evenly

distributed.This can occur with very small loads, heavy or bulky items or a load in which too much detergent was used,

causing over-sudsing.

My laundry items seem to be very wrinkled at the end of the cycle. What can I do to correct the

problem?

A. Wrinkling is caused by the combination of heat and pressure. Be sure wrinkle-free or permanent press fabrics are washed

Normal/Wrinkle Control cycle, and a Cold rinse is used. (See pg. 4 for Wash/Rinse Temperatures).

on the

USE MAX EXTRACT SPIN

Q. My whites are not as white as I’d like. What can I do?

ash white loads using the

A.W

chlorine bleach in the bleach dispenser.The bleach will be dispensed in the first rinse to provide optimal whitening. Maytag

recommends a hot water wash temperature of 120-140˚ F (49˚- 60˚ C).

Whites fabric selection. Select the Hot/Cold temperature setting and put 1/3 cup of

DO NOT

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