Maytag MVWC350AW Owners Manual

TOP-LOADING

WASHER

LAVEUSE À CHARGEMENT PAR

LE DESSUS

USE AND CARE GUIDE

Table of Contents

WASHER SAFETY ............................................................2

WHAT'S NEW UNDER THE LID? .................................... 3

CONTROL PANEL AND FEATURES .................................4

CYCLE GUIDE .................................................................6

USING YOUR WASHER ..................................................7

WASHER MAINTENANCE .............................................10

TROUBLESHOOTING ..................................................12

WARRANTY ..................................................................16

ASSISTANCE OR SERVICE ............................... Back Cover

Para una versión de estas instrucciones en español, visite www.maytag.com

GUIDE D’UTILISATION ET

D’ENTRETIEN

Table des matières

SÉCURITÉ DE LA LAVEUSE ...........................................17

QUOI DE NEUF SOUS LE COUVERCLE? ......................18

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ....................................................19

GUIDE DE PROGRAMMES ........................................... 21

UTILISATION DE LA LAVEUSE .....................................23

ENTRETIEN DE LA LAVEUSE .........................................26

DÉPANNAGE ................................................................29

GARANTIE .................................................................... 35

ASSISTANCE OU SERVICE ................... Couverture arrière

W10468368A
W10468369A - SP

Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent haute
efcacité seulement.

WASHER SAFETY

2

WHAT’S NEW UNDER THE LID?

Cleaning with Less Energy

First stage

Your new Energy Star® qualied washer saves energy by using
lower water levels and reduced wash temperatures, as compared
to traditional top-load washers. During the rst stage of the wash
cycle, it is normal for some of the load to be above the water line.
The second stage adds the correct amount of water based on the
load size. This washer automatically adjusts the water level to the
load size - no water level selector is needed.

Second stage

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked
“HE” or “High Efciency.” This wash system, along with less water
will create too much sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount of
detergent to use.

Use only High Efciency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. The lower
water level combined with HE detergent during the rst stage
of the wash cycle delivers detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of
the cycle, as the lid lock goes through a self-test. There will be
different kinds of humming and whirring sounds as the agitator
moves the load. And sometimes, you may hear nothing at all, as
the washer determines the correct water level for your load or
allows time for clothes to soak.

When loading the washer with dirty laundry, ll it evenly
around the basket wall.

INTELLIFILL™

Water Level Control

Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level for
the load. This may take several minutes before water is added. You
will nd a step-by-step description in the “Cycle Status Lights”
section.

You will hear the motor turn the basket in short pulses to
thoroughly wet the load.

3

CONTROL PANEL AND FEATURES

21 4

Not all features and options are available on all models.

1

TEMPERATURE CONTROL

Temperature Control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.

Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.

•Warm and hot water will be cooler than a traditional
top-load washer.

•Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperature.

DEEP WATER WASH

2

This option uses higher water level than other cycles and can
only be combined with the Heavy Duty cycle.

3

FABRIC SOFTENER ADDED

This option must be selected to “Yes” if adding fabric
softener. It ensures that fabric softener is added at the
correct time in the rinse cycle for even distribution.

EXTRA RINSE

4

This option can be used to automatically add a second
rinse to most cycles.

5

WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.

3

7

Appearance may vary.

7

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle.

SENSING

When the START/Pause/Unlock button is pressed, the

Once the lid has locked the second time, the washer

NOTE: Avoid opening lid during sensing phase. The sensing

5

6

At each stage of the process, you may notice sounds or
pauses that are different from traditional washers.

washer will rst perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make
a slight turn, and the lid will unlock briey before locking
again, this process may take 20 seconds to complete.

will use short, slow spins to estimate the load size. These
sensing spins may take 2 to 3 minutes before water is
added to the load and you may hear the hum of these spins.
If the sensing light is on, then washer is working properly.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. The washer will then move the
load briey, pause to allow water to soak in to the load,
and resume adding water. This process may repeat until
the correct amount of water has been added for the load.

process will start over when the washer is restarted. The
sensing light may also come on during the wash portions of
the cycle. This is normal. To restart the washer after the lid
has been opened press start.

START/PAUSE/UNLOCK BUTTON

6

Press to start the selected cycle; press again to pause the cycle
and unlock the lid. If the washer has been paused the “wash”
status light will ash. To restart the selected cycle press START
again.

NOTE: If the washer is spinning, it may take several
minutes to unlock the lid. Press and hold for 3 seconds
to cancel a cycle.

4

WASH

You will hear the motor and agitator moving the load.

During the rst stage of the sensing/wash cycle, water will
partially ll the washer and then begin to move the load. It
is normal to have the sensing light on during this stage. You
will hear the agitator rotate, followed by a several second
pause. This process will repeat for several minutes, allowing
the entire load to become saturated. The lower water
level combined with HE detergent at this stage allows for
concentrated cleaning. Concentrated cleaning delivers the
detergent directly to the soils. It is normal for the load to be
above the water line during this stage. At the beginning of
the second stage, the washer will add water to the correct
level based on the load size. You will hear the agitator
move quicker during this stage of the wash cycle. The
motor sounds may change at different stages in the wash
cycle.

RINSE
You will hear sounds similar to the wash cycle as the

washer rinses and moves the load. For cycles that use a
spray rinse you will hear water enter the washer as the tub
spins, allowing the rinse water to penetrate the clothes.
For cycles that use the extra rinse option, you will hear
sounds similar to the wash cycle as the washer rinses and
moves the load. Fabric softener will be added if the Fabric
Softener Added-Yes option was selected.

SPIN

The washer spins the load at increasing speeds for proper

water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and

spinning, the lid will lock and the Lid
Locked light will turn on. This light
indicates that the lid is locked and
cannot be opened.

If you need to open the lid, press

START/Pause/Unlock. The lid will
unlock once the washer movement
has stopped. This may take several
minutes if the load was spinning at
high speed. Press START/Pause/Unlock
again to resume the cycle. Avoid
opening the lid during sensing. The
sensing process will start over when the
washer is restarted.

5

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed.
Not all cycles and options are available on all models.

Items to wash:

Cycle:

Temperature*:

Spin

Speed:

Heavily soiled
fabrics

Sturdy fabrics,
colorfast items,
towels, jeans

Sturdy fabrics,
colorfast items,
towels, jeans

Cottons, linens,
and mixed garment
loads

Lightweight
cotton fabrics

No-iron fabrics,
cottons, perm
press, linens,
synthetics

Lightly-soiled
no-iron fabrics
and synthetics

Machine-wash silks,
lingerie, washable
wools

Large items, sheets,
jackets, coats

Swimsuits and items
requiring rinsing
without detergent

Dripping wet or
hand-washed
items

No clothes in
washer

NOTE: Be sure to set Fabric Softener knob to YES, if adding fabric softener to load.
* All rinses are cold.

Heavy Duty

Heavy

Heavy Duty

Regular

Normal

Heavy

Normal
Regular

Normal

Light

Casual

Regular

Casual

Light

Delicate Low

Bulky High Use this cycle to wash large items such as jackets and coats.

Rinse &

Spin

Drain &

Spin

Clean

Washer

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Hot

Warm
Cool Lights
Cool Darks

Cold

Cold rinse only

High

High

High

High

High

Low

Low

High

HighN/A

HighN/A

Provides maximum wash time and action for tough stains
and soils. Use this cycle for heavily soiled or sturdy items.
Water-level sensing process may take longer for some items
than for others because they will absorb more water than
other fabric types. Select Deep Water Wash option for higher
water level than other cycles.

Use this cycle for heavily soiled or sturdy items. Water-level
sensing process may take longer for some items than for
others because they will absorb more water than other fabric
types. This cycle features a spray rinse. Select Deep Water
Wash option for higher water level than other cycles.

Use this cycle for heavily soiled or sturdy items. Water-level
sensing process may take longer for some items than for
others because they will absorb more water than other fabric
types. This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle features a spray rinse.

Use this cycle for lightly soiled mixed loads. This cycle
features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport
shirts, blouses, casual business clothes, permanent press, and
blends.

Use this cycle to wash lightly-soiled loads of no-iron fabrics
such as sport shirts, blouses, casual business clothes,
permanent press, and blends.

Use this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care
label. The washer will use intermittent agitation and soaking.
Place small items in mesh garment bags before washing. This
cycle features a spray rinse.

The washer will ll with enough water to wet down the load
before the wash portion of the cycle begins, and uses a
higher water level than other cycles. Do not tightly pack
basket.

Combines a rinse and high speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics
or special-care items washed by hand. Use this cycle to drain
washer after cancelling a cycle or completing a cycle after a
power failure.

Use this cycle every 30 washes to keep the inside of your
washer fresh and clean. THis cycle uses a higher water level.
Use with affresh® Washer Cleaner tablet or liquid chlorine
bleach to thoroughly clean the inside of your washer. This
cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the
washer during the Clean Washer cycle. Use this cycle with
an empty wash tub.

6

Cycle Details:

USING YOUR WASHER

1. Sort and prepare your laundry

•Emptypockets.Loosechange,buttons,oranysmallobject
can pass under the agitator and become trapped, causing
unexpected sounds.

•Sortitemsbyrecommendedcycle,watertemperature,
and colorfastness.

•Separateheavilysoileditemsfromlightlysoiled.

•Separatedelicateitemsfromsturdyfabrics.

•Donotdrygarmentsifstainsremainafterwashing,because

heat can set stains into fabric.

•Treatstainspromptly.

•Closezippers,fastenhooks,tiestringsandsashes,and

remove non-washable trim and ornaments.

•Mendripsandtearstoavoidfurtherdamagetoitems
during washing.

Helpful Tips:

•Whenwashingwater-prooforwater-resistantitems,loadevenly.

•Usemeshgarmentbagstohelpavoidtanglingwhenwashing

delicate or small items.

•Turnknitsinsideouttoavoidpilling.Separatelint-takersfrom

lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint
from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.

2. Add HE detergent or single-dose

laundry packet

Add a measured amount of HE
detergent or single-dose laundry
packet into the bottom of the
washer basket before adding clothes.
If using an Oxi or color-safe bleach laundry boost product, add to
the bottom of the washer basket, as well.

IMPORTANT: Follow the manufacturer’s instructions to determine
the amount of detergent to use.

7

3. Load laundry into washer

5. Add fabric softener, if desired

Load garments in loose heaps evenly
around basket wall. For best results, do
not pack the load tightly. Do not wrap
large items such as sheets around the
agitator; load them in loose piles around
the sides of the basket. Try mixing
different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or
force items into washer. Items need to
move freely for best cleaning and to reduce
wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser

Liquid

Chlorine Bleach

Do not overll, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.

Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer’s directions for correct amount
of fabric softener based on your load size.

Dilute liquid fabric softener by lling the dispenser with warm
water until liquid reaches the underside of the rim. See max ll
line arrows. Then select Fabric Softener Added-Yes option.

IMPORTANT: Fabric Softener Added option must be selected
to “Yes” to ensure proper distribution at correct time in cycle.

MAX FILL

6. Select cycle

Turn cycle knob to choose your wash cycle. For more
information, see “Cycle Guide”.

8

7. Select Temperature

8. Select options

Once you select a cycle, select the desired wash temperature by
turning the Temperature knob to the appropriate setting based on
your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.

Wash Temp

Hot

Some cold water is added to save
energy. This will be cooler than your
hot water heater setting.

Warm

Some cold water will be added, so
this will be cooler than what your
previous washer provided.

Cool Lights

Warm water is added to assist in
soil removal and to help dissolve
detergents.

Cool Darks

Warm water may be added to
assist in soil removal and to help
dissolve detergents.

Cold

This is the temperature from your
faucet. If your tap cold water is very
cold, warm water may be added
to assist in soil removal and help
dissolve detergent.

Suggested Fabrics

Whites and pastels
Durable garments

Heavy soils

Bright colors
Moderate to light soils

Colors that bleed
or fade

Light soils

Dark colors that bleed
or fade

Light soils

Dark colors that
bleed or fade

Light soils

Select the desired cycle options. If you are using fabric softener,
be sure to select Fabric Softener Added-Yes option. Select Deep
Water Wash option for higher water level than other cycles,
which can be used with Heavy Duty cycle only.

9. Press START/Pause/Unlock

to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle.
Filling is delayed for several minutes while load balance is
sensed. When the cycle has nished, the DONE indicator will
light. Promptly remove garments after cycle has completed to
avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer

movement has stopped. This may take several minutes if the load
was spinning at high speed. Then close lid and press START/
Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes, the water will pump
out automatically.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for unbalanced
loads. You will hear the hum of the spin prior to lling. This is
normal operation.

9

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the
“Installation Instructions” for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and
Performing at its Best

1. Always use High Efciency (HE) detergents and follow the HE

detergent manufacturer’s instructions regarding the amount of
HE detergent to use. Never use more than the recommended
amount because that may increase the rate at which detergent
and soil residue accumulate inside your washer, which in
turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of odor-causing
residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes
in combination with affresh® Washer Cleaner or liquid chlorine
bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended
for Best Performance):

a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom of

the washer basket.

c. Do not place an affresh® Washer Cleaner tablet in the

detergent dispenser.

d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Press the START/Pause/Unlock button to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle has
stopped, run a RINSE & SPIN cycle to rinse cleaner from
washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.

c. Close the washer lid.
d. Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock button to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle has
stopped, run a RINSE & SPIN cycle to rinse cleaner from
washer.

Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line
for normal wash cycle.

2. During this cycle, there will be some agitation and spinning

to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for
better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue
buildup in the washer’s dispensers. To remove residue from
the dispensers, wipe them with a damp cloth and towel dry.
Do not attempt to remove the dispensers or trim for cleaning.
The dispensers and trim are not removable. If your model has
a dispenser drawer, however, remove the drawer and clean
it before or after you run the Clean Washer cycle. Use an all­purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use
only mild soaps or cleaners when cleaning external washer
surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use
abrasive products.

10

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not
using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix
antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any remaining

water into a pan or bucket. Disconnect drain hose from back
of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage,
or moving:

1. Refer to “Installation Instructions” to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Casual Cycles REGULAR to clean washer

and remove antifreeze, if used. Use half the manufacturer’s
recommended amount of detergent for a medium-size load.

11