Maytag MSC21C6MFZ Installation Manual
INSTALLATION INSTRUCTIONS AND OWNER’S MANUAL
W10706417B
Counter Depth Side by Side Refrigerator
IMPORTANT: INSTALLATION REQUIRES 2 OR MORE PEOPLE.
Do Not Throw Away — Additional important safety information included.
INSTRUCCIONES DE INSTALACIÓN
Y MANUAL DEL PROPIETARIO
Refrigerador de dos puertas con profundidad de mostrador
IMPORTANTE: LA INSTALACIÓN REQUIERE DE 2 O MÁS PERSONAS.
No tirar — Se incluye información adicional importante.
INSTRUCTIONS D’INSTALLATION ET MANUEL D’UTILISATION
Réfrigérateur côte à côte à profondeur de comptoir
IMPORTANT : L’INSTALLATION NÉCESSITE L’INTERVENTION DE 2 PERSONNES OU PLUS.
Ne pas jeter — Autres consignes de sécurité importantes ci-jointes.
Table of Contents / Índice / Table des matières
REFRIGERATOR SAFETY............................... 2
Proper Disposal of Your Old Refrigerator..... 2
INSTALLATION REQUIREMENTS ................. 3
Tools and Parts............................................. 3
Product Dimensions...................................... 3
Location Requirements................................. 5
Electrical Requirements................................ 5
Water Supply Requirements......................... 6
INSTALLATION INSTRUCTIONS ................... 6
Unpack the Refrigerator.....
Connect Water Supply.................................. 7
Complete the Installation.............................. 8
Leveling and Door Closing............................ 9
Door Alignment ............................................. 9
FILTERS AND ACCESSORIES ....................... 9
Install Air Filter............................................... 9
Install Produce Preserver............................ 10
Changing the Water Filter........................... 11
REFRIGERATOR CARE................................. 12
Cleaning ...................................................... 12
Lights........................................................... 12
Vacation and Moving Care ......................... 14
PROBLEM SOLVER....................................... 15
WATER FI
PERFORMANCE DATA SHEET.................... 20
LTER CERTIFICATIONS.............. 19
........................... 6
SEGURIDAD DEL REFRIGERADOR............ 22
Cómo deshacerse adecuadamente
de su refrigerador viejo ............................... 23
REQUISITOS DE INSTALACIÓN.................. 23
Piezas y herramientas................................. 23
Medidas del producto................................. 23
Requisitos de ubicación.............................. 25
Requisitos eléctricos................................... 26
Requisitos del suministro de agua.............. 26
INSTRUCCIONES DE INSTALACIÓN.......... 27
Desempaque el refrigerador ....................... 27
Conexión del suministro de agua ............... 27
Complete la instalación .............................. 29
Nivelación y cierre de la puerta................... 29
Alineamiento de la puert
FILTROS Y ACCESORIOS ............................ 30
Instalación del filtro de aire......................... 30
Instalación del preservador
de alimentos frescos................................... 31
Cómo cambiar el filtro de agua .................. 32
CUIDADO DE SU REFRIGERADOR............. 33
Limpieza ...................................................... 33
Luces........................................................... 33
Cuidado durante las
vacaciones y mudanzas.............................. 35
SOLUCIÓN DE PROBLEMAS....................... 36
HOJA DE DATOS DEL RENDIMIENTO ....... 42
a ........................... 30
SÉCURITÉ DU RÉFRIGÉRATEUR................ 43
Mise au rebut appropriée
de votre vieux réfrigérateur......................... 44
EXIGENCES D’INSTALLATION.....
Outillage et pièces....................................... 44
Dimensions du produit................................ 44
Exigences d'emplacement ......................... 46
Spécifications électriques........................... 47
Spécifications de l’alimentation en eau...... 47
INSTRUCTIONS D’INSTALLATION.............. 48
Déballage du réfrigérateur .......................... 48
Raccordement de la canalisation d'eau ..... 48
Achever l’installation................................... 50
Nivellement et fermeture de la porte .......... 50
Alignement des portes................................ 51
FILTRES ET ACCESSOIRES......................... 51
Installation du filtre à air.............................. 51
Installation du sachet de
conservation pour produits frais................. 52
Changer le filtre à eau
ENTRETIEN DU RÉFRIGÉRATEUR ............. 54
Nettoyage.................................................... 54
Lampes........................................................ 54
Entretien avant les vacances
ou lors d’un déménagement....................... 56
RÉSOLUTION DE PROBLÈMES................... 57
FEUILLE DE DONNÉES
SUR LA PERFORMANCE.............................. 63
................................. 53
............... 44
REFRIGERATOR SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
■ Use a sturdy glass when dispensing ice (on some models).
■ Do not hit the refrigerator glass doors (on some models).
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
Proper Disposal of Your Old Refrigerator
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous,
even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
2
climb inside.
INSTALLATION REQUIREMENTS
A
C
35¹⁄₂"
(90.0 cm)
23⁷⁄₈"
(60.4 cm)
15³⁄₈"
(38.9 cm)
20"
(50.8 cm)
B
⁵⁄₈"
(1.6 cm)
35³⁄₄"
(90.8 cm)
A
3
¹⁄₄"
(8.2 cm)
Tools and Parts
IMPORTANT:
■ Observe all governing codes and ordinances.
■ Installer: Leave Installation Instructions with homeowner.
■ Homeowner: Keep Installation Instructions for future reference
and for the local electrical inspector’s use.
■ Keep cardboard shipping piece or plywood under refrigerator
until it is installed in the operating position.
■ Comply with installation specifications and dimensions.
■ Remove any moldings or decorative panels from kitchen
cabinets that would not allow access to the refrigerator for
service.
■ Contact a qualified electrical installer.
TOOLS NEEDED (on some models):
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
■ Cordless drill
■ ¹⁄₄" Nut driver
and drill bit
■ Flat-blade
screwdriver
PARTS NEEDED (on some models):
■ Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm)
saddle-type shutoff valve, a union, and copper tubing.
■ Or you can purchase a ¹⁄₄" (6.35 mm) copper tubing with
shutoff valve and a ¹⁄₄" (6.35 mm) compression fitting
(coupling).
■ Depending on water line connections, you may also need a ¹⁄₄"
(6.35 mm) nut and ¹⁄₄" (6.35 mm) ferrule.
■ ⁵⁄₁₆" or adjustable wrench
■ ⁷⁄₁₆" and ¹⁄₂" Open-end wrenches
■ Two adjustable wrenches
■ ³⁄₈" and ¹⁄₂" Socket wrenches
Product Dimensions
Top View
Door
Style
Flat 27¹⁄₂"
Curved 28⁵⁄₈"
*Dimension may vary based on style of door handle.
The depth for the largest available handle is listed.
Front View
Depth
A
(69.8 cm)
(72.5 cm)
Depth
B
2⁵⁄₈"(6.5cm)
maximum*
2⁵⁄₈"
(6.5 cm)
30" (76.3 cm)
Depth
C
maximum*
31¹⁄₈"
(79.1 cm)
Model Size Height A
69" 65³⁄₄" (166.9 cm)
72" 68¹⁄₈" (172.9 cm)
3
Side View
21³⁄₄"
(55.1 cm)
61¹⁄₄"
(155.6 cm)
3¹⁄₄" (8.2 cm)
C
A
B
36"
(91.4 cm)
B
C
A
Opening Dimensions
■ Height dimensions are shown with the leveling legs extended
to the minimum height of ¹⁄₄" (6.35 mm) below the refrigerator.
NOTE: When leveling legs are fully extended to 1" (25 mm)
below the refrigerator, add ³⁄₄" (19 mm) to the height
dimensions.
■ The power cord is 61¹⁄₄" (155.6 cm) long.
■ The water line attached to the back of the refrigerator is 78"
(198.1 cm) long.
■ Height dimensions are shown with the leveling legs extended
to the minimum height of ¹⁄₄" (6.35 mm) below the refrigerator.
NOTE: When leveling legs are fully extended to 1" (25 mm)
below the refrigerator, add ³⁄₄" (19 mm) to the height
dimensions.
■ In the following graphic, “A” represents the opening height
required for standard cabinets. For full-overlay cabinet doors
with a trim kit, add ¹⁄₈" (0.3 cm).
■ In the following graphic, “B” represents the distance needed
to fully open the freezer door and “C” represents the distance
needed to fully open the refrigerator door.
Model Size Height A Height B Height C
69" 68⁷⁄₈"
(174.8 cm)
72" 71¹⁄₄"
(180.8 cm)
(174.9 cm)
(180.9 cm)
68⁷⁄₈"
71¹⁄₄"
68¹⁄₂"
(174.2 cm)
71"
(180.2 cm)
Model Size
and
Height
A
Width
B
Door Style
69"
Flat
69"
(175.3 cm)
13⁵⁄₈"
(34.5 cm)
maximum*
72"
Flat
72"
(182.9 cm)
13⁵⁄₈"
(34.5 cm)
maximum*
69"
Curved
72"
Curved
69"
(175.3 cm)
72"
(182.9 cm)
13³⁄₄"
(34.9 cm)
13³⁄₄"
(34.9 cm)
*Dimension may vary based on style of door handle.
The width for the largest available handle is listed.
Width
C
18¹⁄₈"
(46.0 cm)
maximum*
18¹⁄₈"
(46.0 cm)
maximum*
18³⁄₈"
(46.4 cm)
18³⁄₈"
(46.4 cm)
4
Door Swing Dimensions
A
41
¹⁄₄" (104.5 cm)
C
D
B
45⁷⁄₈" (116.4 cm)
90˚
165˚
C
D
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
■ Location must permit doors to open to a minimum of 165°.
■ In the following graphic, “A” represents the distance needed
to fully open the freezer door and “B” represents the distance
needed to fully open the refrigerator door.
Dimension Flat Doors Curved Doors
■ Location should permit doors to open fully. See “Product
Dimensions.”
■ This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity
usage and provides superior cooling, is between 60°F (15°C)
and 90°F (32°C). It is recommended that you do not install the
refrigerator near a heat source, such as an oven or radiator.
■ Floor must support refrigerator weight (more than 600 lbs
[272 kg]) and contents.
Electrical Requirements
A 13⁵⁄₈" (34.5 cm)
13³⁄₄" (34.9 cm)
maximum*
B 18¹⁄₈" (46.0 cm)
18³⁄₈" (46.4 cm)
maximum*
C 2³⁄₄" (6.7 cm)
3³⁄₄" (9.4 cm)
maximum*
D ¹⁄₈" (0.2 cm) 1¹⁄₄" (2.9 cm)
*Dimension may vary based on style of door handle.
The width for the largest available handle is listed.
Location Requirements
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation or cleaning, or
removing a light bulb, turn cooling off or turn the control
(Thermostat, Refrigerator or Freezer Control depending on the
model) to OFF, and then disconnect the refrigerator from the
electrical source. When you are finished, reconnect the
refrigerator to the electrical source and turn cooling on or reset the
control (Thermostat, Refrigerator or Freezer Control depending on
the model) to the desired setting. See “Using the Controls” in the
User Instructions, User Guide, or Use & Care Guide.
NOTES:
■ The refrigerator can be installed into a recessed opening, at
the end of cabinets or as a freestanding refrigerator.
■ If you are installing the refrigerator to fit flush with the front of
the base cabinets, all shoe moulding and baseboards must be
removed from the rear of the refrigerator opening. Allow for
1" (2.54 cm) of space behind the refrigerator.
5
Water Supply Requirements
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
TOOLS NEEDED:
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" open-end or
two adjustable wrenches
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
IMPORTANT:
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
Water Pressure
A cold water supply with water pressure of between 30 and
120 psi (207 and 827 kPa) is required to operate the water
dispenser and ice maker. If you have questions about your water
pressure, call a licensed, qualified plumber.
■ If your refrigerator has a water dispenser: After installation is
complete, use the water dispenser to check the water
pressure.
■ With the water filter removed, dispense 1 cup (237 mL) of
water. If 1 cup of water is dispensed in 8 seconds or less,
the water pressure to the refrigerator meets the minimum
requirement.
■ If it takes longer than 8 seconds to dispense 1 cup of
water, the water pressure to the refrigerator is lower than
recommended. See “Problem Solver” for suggestions.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
■ If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water Filtration
System” in the User Instructions, User Guide, or Use & Care
Guide.
If you have questions about your water pressure, call a licensed,
qualified plumber.
■ ¹⁄₄" nut driver
■ ¹⁄₄" drill bit
■ Cordless drill
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
Remove the Packaging
Dispose of/recycle all packaging materials. Do not use sharp
instruments, rubbing alcohol, flammable fluids, or abrasive
cleaners to remove tape or glue. These products can damage the
surface of your refrigerator.
IMPORTANT:
■ Use ¹⁄₂" socket wrench to remove skids (socket extension is
recommended).
■ All four leveling legs must contact the floor to support and
stabilize the full weight of the refrigerator.
Clean Before Using
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions.
6
Connect Water Supply
A
B
D
C
B CA
A
B
C
DEF
G
Read all directions before you begin.
IMPORTANT:
Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
The gray water tubing on the back of the refrigerator (which is
used to connect to the household water line) is a PEX
(cross-linked polyethylene) tube. Copper and PEX tubing
connections from the household water line to the refrigerator
are acceptable, and will help avoid off-taste or odor in your ice
or water. Check for leaks.
If PEX tubing is used instead of copper, we recommend the
following Whirlpool Part Numbers:
W10505928RP (7 ft [2.14 m] jacketed PEX),
8212547RP (5 ft [1.52 m] PEX), or
W10267701RP (25 ft [7.62 m] PEX).
Install tubing only in areas where temperatures will remain
above freezing.
TOOLS NEEDED:
Gather the required tools and parts before starting installation.
Flat-blade screwdriver
⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches
¹⁄₄" nut driver
Connect to Water Line
IMPORTANT: If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
Style 1 (Recommended)
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Use a quarter-turn shutoff valve or the equivalent, served by a
¹⁄₂" copper household supply line.
NOTE: To allow sufficient water flow to the refrigerator, a
minimum ¹⁄₂" size copper household supply line is
recommended.
Slip compression sleeve and compression nut onto
copper tubing as shown. Insert end of tubing into outlet
end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not
overtighten.
A. Compression sleeve
B. Compression nut
C. Copper tubing
5. Place the free end of the tubing into a container or sink, and
turn on main water supply to flush out tubing until water is
clear. Turn off shutoff valve on the water pipe.
NOTE: Always drain the water line before making the final
connection to the inlet of the water valve to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet, which is
located on the back of the refrigerator cabinet as shown.
Leave a coil of copper tubing to allow the refrigerator
to be
pulled out of the cabinet or away from the wall for service.
Style 2
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a
pipe near the refrigerator.
IMPORTANT:
4. Determine the length of copper tubing you need. Measure
from the connection on the lower rear corner of refrigerator to
the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a cordless drill, drill a ¹⁄₄" (6.35 mm) hole in the cold
water pipe you have selected.
¹⁄₂" (1.27 cm) to 1¹⁄₄" (3.18 cm) vertical cold water
Make sure it is a cold water pipe.
Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
E. Compression sleeve
F. Shutoff valve
G. Packing nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
A. Bulb
B. Nut
C. Copper tubing (to refrigerator)
D. Household supply line (½" minimum)
4. Now you are ready to connect the copper tubing to the shutoff
valve. Use ¹⁄₄" (6.35
mm) OD soft copper tubing to connect the
shutoff valve and the refrigerator.
Ensure that you have the proper length needed for the job.
Be sure both ends of the copper tubing are cut square.
clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm)
drilled hole in the water pipe and that the washer is under the
pipe clamp. Tighten the packing nut. Tighten the pipe clamp
screws slowly and evenly so the washer makes a watertight
seal. Do not overtighten, or you may crush the copper tubing.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw the compression
nut onto outlet end with adjustable wrench. Do not
overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the
water pipe. Coil the copper
tubing.
7
Connect to Refrigerator
D
A B C
A
C
B
D
E
A B C D E F G
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Style 1
1. Unplug refrigerator or disconnect power.
2. Remove and discard the short, black plastic part from the end
of the water line inlet.
3. Thread the nut onto the end of the tubing. Tighten the nut by
hand. Then tighten it with a wrench two more turns. Do not
overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not
touch the cabinet’s side wall or other parts inside the cabinet.
Style 3
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water
tube on the rear of the refrigerator.
3. If the gray water tube supplied with the refrigerator is not long
enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in
order to connect the water tubing to an existing household
water line. Thread the provided nut onto the coupling on the
end of the copper tubing.
NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.
A. Household water line
B. Nut (purchased)
4. Install the water supply tube clamp around the water supply
line to reduce strain on the coupling.
5. Turn shutoff valve ON.
6. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
C. Ferrule (purchased)
D. Refrigerator water tubing
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the plastic part that is attached to the
inlet of the water valve.
3. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.
4. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
5. Turn shutoff valve ON.
6. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
A. Refrigerator water tubing
B. Nut (provided)
C. Bulb
D. Coupling (purchased)
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
E. Ferrule (purchased)
F. Nut (purchased)
G. Household water line
Complete the Installation
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
7. On some models, the ice maker is equipped with a built-in
water strainer. If your water conditions require a second water
strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube
connection. Obtain a water strainer from your nearest
appliance dealer.
8
D. Compression nut
E. Valve inlet
1. Plug into a grounded 3 prong outlet.
2. Wait a few minutes. Check that the compressor is operating
properly and that all lights are working.
NOTE: If the refrigerator does not operate, check that the
circuit breaker is not tripped or that the household fuse has
not blown.
3. Flush the water system. See “Water and Ice Dispensers” in the
User Instructions or User Guide.
NOTE: Allow 24 hours to produce the first batch of ice. Allow
72 hours to completely fill ice container.
IMPORTANT: If construction will continue after refrigerator has
been installed, unplug refrigerator or disconnect power.
Leveling and Door Closing
A
B
C
Raise
Lower
A
Raise
Lower
Your refrigerator has two adjustable front feet — one on the right
and one on the left. In most cases, the refrigerator should be
steady when both feet are touching the floor. If your refrigerator
seems unsteady or if you want the doors to close more easily,
adjust the refrigerator's tilt using the instructions below:
1. Move the refrigerator into its final location. Open both doors
to 90°. Remove the base grille by removing the two screws,
then pulling out on the outside corners.
NOTE: The doors must only be opened to 90°. If they are
opened all the way, the base grille will not come off.
2. The two leveling feet are located on the brackets on each side
of the product.
Door Alignment
A refrigerator that is not level from side-to-side may appear to
have doors that are not properly aligned. If the doors appear this
way, use the instructions in the previous section to check the
leveling.
The doors are designed to be slightly different heights when the
refrigerator is empty, in order to account for the weight of food
that will be placed on the doors. If the doors are still not aligned
after checking the leveling and loading the refrigerator with food,
follow the steps below to adjust the door alignment.
1. If necessary, open both doors to 90° and remove the base
grille.
2. Locate the alignment screw on the bottom hinge of the
refrigerator door.
A. Bottom hinge
B. Leveler bracket
C. Leveling foot
NOTE: Having someone push against the top of the refrigerator
takes some weight off the leveling feet. This makes it easier to
make adjustments.
3. Use a ¹⁄₄" open-ended or adjustable wrench to adjust the
leveling feet. Turn the leveling foot to the left to raise that side
of the product, or turn it to the right to lower that side of the
product.
NOTE: Both leveling feet should be snug against the floor, and
the rollers should not touch the floor. This keeps the
refrigerator from rolling forward when opening the doors.
4. Open both doors again and check that they close as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning the leveling feet to the left. It may take several more
turns, and you should turn both leveling feet the same
amount.
5. Use a bubble level to check the leveling of the refrigerator.
NOTE: Whenever you need to move the refrigerator, turn the
leveling feet to the right until they are no longer touching the
ground. This will allow the refrigerator to roll more easily.
A. Alignment screw
3. Use a ⁵⁄₁₆" open-ended or adjustable wrench to turn the screw.
To raise the refrigerator door, turn the screw to the right. To
lower the door, turn the screw to the left.
4. Check that the doors are even at the top. If necessary,
continue to turn the alignment screw until the doors are
aligned.
5. Open both doors to 90°. Replace the base grille.
FILTERS AND ACCESSORIES
Install Air Filter
(on some models)
On some models, your refrigerator's accessory packet includes
an air filter, which must be installed prior to use. On some models,
the air filter is already installed at the factory.
The air filter reduces the buildup of odors. This helps to maintain a
cleaner environment inside the refrigerator.
9
Installing the Air Filter (on some models)
Replacing the Air Filter
The filter should be installed behind the vented door, which is
located (depending on your model) along either the rear or left
interior wall near the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
4. Close the vented door.
Installing the Filter Status Indicator (on some models)
The disposable air filter should be replaced every 6 months, when
the status indicator has completely changed from white to red.
To order a replacement air filter, see “Accessories” in the User
Instructions or User Guide.
1. Remove the old air filter by squeezing in on the side tabs.
2. Remove the old status indicator.
3. Install the new air filter and status indicator using the
instructions in the previous sections.
Install Produce Preserver
(on some models)
On some models, your refrigerator's accessory packet includes a
Produce Preserver, which should be installed prior to use. On
some models, the Produce Preserver is already installed at the
factory.
The Produce Preserver absorbs ethylene, allowing the ripening
process of many produce items to slow down. As a result, certain
produce items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Sensitivity to
Ethylene
Apples High Very High
Ethylene
Production
The filter comes with a status indicator, which should be activated
and installed at the same time the air filter is installed.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator, until
the bubble pops to activate the indicator.
3. Lift open the vented air filter door. On some models, there are
notches behind the door.
4. On models with notches:
■ Slide the indicator down into the notches, facing outward.
NOTE: The indicator will not easily slide into the notches
if the rear bubble has not been popped.
■ Close the air filter door, and check that the indicator is
visible through the rectangular hole in the door.
On models without notches:
■ Store the indicator in a visible place you will easily
remember - either inside the refrigerator, or elsewhere in
your kitchen or home.
Asparagus Med. Very Low
Berries Low Low
Broccoli High Very Low
Cantaloupe Med. High
Carrots Low Very Low
Citrus Fruit Med. Very Low
Grapes Low Very Low
Lettuce High Very Low
Pears High Very High
Spinach High Very Low
10
Installing the Produce Preserver (on some models)
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
CAUTION
IR
R
IT
A
N
T
Read cautions on back.
ATTENTION
IR
R
ITA
N
T
Lisez des prudences sur le revers.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
B
B
A
The Produce Preserver pouches should be installed in their
housing, which is located along an interior side wall of the crisper
or convertible drawer.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s rear
bubble has not been popped.
Replacing the Produce Preserver (on some models)
The disposable pouches should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order replacements, see “Accessories” in the User Instructions
or User Guide.
1. Remove the old pouches from the Produce Preserver housing.
2. Remove the old status indicator.
3. Install the new pouches and status indicator using the
instructions in the previous sections.
Changing the Water Filter
The water filter status light will help you know when to change
your water filter. See “Water Filtration System” in the User
Instructions or User Guide.
NOTE: If water flow to your water dispenser or ice maker
decreases noticeably, change the filter sooner. The filter should be
replaced at least every 6 months, depending on your water quality
and usage.
NOTE: For best performance, always use two pouches.
1. Remove the Produce Preserver pouches from their packaging.
2. Lift up on the housing in order to remove it from its mounting
tab along the wall.
3. Open the housing by pulling up and out on the back of the top
of the housing.
4. Place both pouches inside the housing, then snap the housing
back together.
5. Place the housing back on the mounting tab along the wall.
Installing the Status Indicator (on some models)
The Produce Preserver comes with a status indicator, which
should be activated and installed at the same time the pouch is
installed.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator, until
3. Slide open the cap on the Produce Preserver housing.
4. Place the indicator in the top of the housing, facing outward.
the bubble pops to activate the indicator.
1. Locate the water filter in the top-right corner of the refrigerator
compartment.
2. Lift open the filter cover door. The filter will be released and
then be ejected as the door is opened.
3. When the door is completely open, pull the filter straight out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the cap.
Be sure the O-rings are still in place after the cap is removed.
A. Cap B. O-rings
5. With the arrow pointing up, align the new filter with the filter
housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
11
6. Close the filter cover door completely in order to snap the filter
into place. You may need to press hard.
7. After changing the filter, reset the filter status light. See “Water
Filtration System” in the User Instructions or User Guide.
8. Flush the water system. See “Water and Ice Dispensers” in the
User Instructions or User Guide.
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.
1. Unplug
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned ev
3 months to ensure maximum efficiency.
If you need to clean the condenser:
5. Plug in refrigerator or reconnect power.
refrigerator or disconnect power.
ery 2 to
Remove the base grille. See the “Door Removal”
instructions, either in the User Instructions or the
Installation Instructions and Owner’s Manual, or in the
separate instruction sheet provided with your refrigerator.
Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
Replace the base grille when finished.
Lights
IMPORTANT: The refrigerator and freezer compartments, air
tower and dispenser lights are LEDs that cannot be changed
by yourself. To order replacement LED lightings, call Whirlpool
service. In the U.S.A., call 1-800-253-1301. In Canada,
call 1-800-807-6777.
Light Styles:
The dispenser lights are mini LEDs that cannot be changed.
The interior lights vary by model.
Some models have mini LEDs that cannot be changed.
Some models have full-size LED bulbs that can be
changed. To order replacement LED bulbs, call
1-800-253-1301 (U.S.A.) or 1-800-807-6777 (Canada).
Whirlpool
Part Number
W10574850A
(2.0 watts)
NOTE: Some LED replacement bulbs are not
recommended for wet/damp environments. The
refrigerator and freezer compartments are considered to
be wet/damp environments. If using a brand of LED bulb
other than the recommended Whirlpool LED bulb, read
and follow all instructions on the replacement bulb’s
packaging before installing it.
Some models have incandescent 40-watt bulbs that can
be changed.
NOTE: Not all replacement bulbs will fit your refrigerator.
Do not use an incandescent bulb in excess of 40 watts.
To Change a Light Bulb:
1. Unplug refrigerator or disconnect power.
2. Remove the light shield as explained in the following
sections.
NOTE: To clean the light shield, wash it with warm water and
liquid detergent. Before reinstalling, thoroughly rin
the shield.
3. Replace the burned-out light bulb, as explained in the
following sections.
4. Reinstall the light shield, as explained in the following
sections.
5. Plug in refr
igerator or reconnect power.
Whirlpool
Part Number
W10565137A
(3.6 watts)
se and dry
12
Refrigerator Compartment - Upper Lights
Light Shield Removal:
Slide the light shield toward the rear of the refrigerator and
remove it from the light housing.
Replacement Bulb:
If the burned-out light is a full-size LED bulb, replace it with
Whirlpool part number W10574850A (a 2.0 watt LED bulb).
If the burned-out light is an incandescent bulb, replace it with
an incandescent appliance bulb of the same size, shape and
wattage (40-watt maximum).
Light Shield Reinstallation:
Align the light shield in the grooves at the bottom edge of the
light housing, then slide it forward until it snaps into place.
Replacement Bulb:
If the burned-out light is a full-size LED bulb, replace it with
Whirlpool part number W10565137A (a 3.6 watt LED bulb).
If the burned-out light is an incandescent bulb, replace it with
an incandescent appliance bulb of the same size, shape and
wattage (40-watt maximum).
Light Shield Reinstallation:
Place the right end of the light shield into the wall slots, then
snap the left end into its wall slots.
Freezer Compartment - Upper Light
Light Shield Removal:
Gently squeeze the front and the bottom-rear edge of the light
shield to release the tabs from the wall slots, then pull the light
shield forward.
Refrigerator Compartment - Lower Lights
Light Shield Removal:
Slide the light shield to the right to remove the left end from
the wall slots; then, pull the right end out of its wall slots.
Replacement Bulb:
If the burned-out light is a full-size LED bulb, replace it with
Whirlpool part number W10565137A (a 3.6 watt LED bulb).
If the burned-out light is an incandescent bulb, replace it with
an incandescent appliance bulb of the same size, shape and
wattage (40-watt maximum).
Light Shield Reinstallation:
Align the light shield in its proper position, and snap the tabs
into the wall slots.
13
Freezer Compartment - Lower Light
Light Shield Removal:
■ Slide the light shield to the left to remove the right end from
the wall slots, then pull the left end out of its wall slots.
Replacement Bulb:
■ If the burned-out light is a full-size LED bulb, replace it with
Whirlpool part number W10565137A (a 3.6 watt LED bulb).
■ If the burned-out light is an incandescent bulb, replace it with
an incandescent appliance bulb of the same size, shape and
wattage (40-watt maximum).
Light Shield Reinstallation:
■ Place the left end of the light shield into the wall slots, then
snap the right end into its wall slots.
Vacation and Moving Care
Vacations
If You Choose to Leave Refrigerator On While You Are Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm to
OFF (up) position or press the switch to OFF (right).
4. Empty the ice bin.
If You Choose to Turn Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
3. Depending on the model, turn the Refrigerator Control to OFF
or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
4. Clean, wipe, and dry thoroughly.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Refrigerator Control to OFF
or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so it
rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See “Adjust the Doors” or “Door Removal,
Leveling and Alignment.”
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the Installation Instructions for preparation instructions. Also, if
your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
14
PROBLEM SOLVER
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator
will not operate
■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See “Using
the Controls” in the User Instructions or User Guide.
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Motor seems to
run too much
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re
used to, because the compressor and fans operate at lower speeds that are more energy-efficient.
This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the
doors are opened often, or if a door has been left open.
Refrigerator
seems noisy
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that are
unfamiliar.
The following noises are normal:
■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice
maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
normal operation.
■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling
may also come from items placed on top of the refrigerator.
■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the
drain pan.
■ Sizzling - Heard when water drips onto the heater during the defrost cycle.
15
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Temperature
is too warm
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
■ Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to
its normal temperature.
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder
setting. Check the temperature again in 24 hours.
Temperature is too cold ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
setting. Check the temperature again in 24 hours.
■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters
the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf
can be slightly colder than lower shelves.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
■ Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator only in
an indoor location, with as little humidity as possible.
■ Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
Interior lights
do not work
■ Doors have been open for an extended period of time - Close the doors to reset the lights.
■ Light bulb is loose in the socket or has burned out - On models with incandescent or full-size LED
interior light bulbs, tighten or replace the bulb. See “Lights.”
NOTE: On models with mini LED lights, call for assistance or service if the interior lights do not illuminate
when either door is opened. See the Warranty in the User Instructions or User Guide for contact
information.
Dispenser lights
do not work
(on some models)
■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will turn
on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on
continuously, select a different setting. See “Water and Ice Dispensers” in the User Instructions or
User Guide.
■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set to
AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and Ice
Dispensers” in the User Instructions or User Guide.
NOTE: On models with mini LED lights, call for assistance or service if the dispenser lights do not
operate correctly. See the Warranty in the User Instructions or User Guide for contact information.
16
DOORS AND LEVELING Possible Causes and/or Recommended Solutions
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
Doors are difficult to open ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Doors will not
close completely
■ Door is blocked open - Move food packages away from the door. Make sure all bins and
shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be uneven ■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
alignment instructions.
Refrigerator rocks
and is not stable
■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the
leveling feet until they touch the floor. See the leveling and door alignment instructions.
ICE AND WATER Possible Causes and/or Recommended Solutions
Ice maker is not
producing ice,
not producing
enough ice,
or producing
small/hollow ice
■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
■ Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.
■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin” in the User
Instructions or User Guide.
■ New installation - After connecting the refrigerator to a water source, flush the water system.
(See “Water and Ice Dispensers” in the User Instructions or User Guide.) Wait 24 hours for ice
production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.
■ Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce
more ice.
■ Ice is jammed in the ice maker ejector arm (on some models) - Remove ice from the ejector arm
using a plastic utensil.
■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water
Supply Requirements.”
■ Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration
System” in the User Instructions or User Guide.
■ A reverse osmosis water filtration system is connected to your cold water supply - This can
decrease water pressure. See “Water Supply Requirements.”
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
17
ICE AND WATER Possible Causes and/or Recommended Solutions
Ice dispenser
will not operate
properly
Ice or water has an
off-taste, odor,
or gray color
Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the
freezer door must be closed in order to operate the dispenser.)
New installation - After connecting the refrigerator to a water source, flush the water system.
(See “Water and Ice Dispensers” in the User Instructions or User Guide.) Wait 24 hours for ice
production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.
Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure
the ice storage bin is firmly in position. See “Ice Maker and Storage Bin” in the User Instructions or User
Guide.
Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery
chute - Remove or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery
chute and the bottom of the ice storage bin using a warm damp cloth; then, dry both thoroughly. To avoid
clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and
the delivery chute every 2 weeks.
Wrong ice has been added to the storage bin - Use only ice cubes produced by the current ice maker.
Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers” in the User Instructions or
User Guide.
Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,
temporarily switch from crushed ice to cubed ice to clear the jam.
Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few
minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the
ice bin, not through the dispenser.
Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home
affects the flow from the dispenser. See “Water Supply Requirements.”
Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water
Filtration System” in the User Instructions or User Guide.
New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or
water. This problem should go away over time.
Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to
produce new ice.
Odor has transferred from food - Use airtight moisture-proof packaging to store food.
Use of non-recommended water supply line - Odors and tastes can transfer from certain materials
used in non-recommended water supply lines. Use only a recommended water supply line. See “Water
Supply Requirements.”
There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to
remove the minerals.
Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates
that the water filtration system needs additional flushing. See “Water and Ice Dispensers” in the User
Instructions or User Guide.
Water dispenser
will not operate
properly
18
Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the
freezer door must be closed in order to operate the dispenser.)
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
Kink in the water source line - A kink in the water line can reduce water flow to the dispenser.
Straighten the water line.
Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home
affects the flow from the dispenser. See “Water Supply Requirements.”
New installation - After connecting the refrigerator to a water source, flush the water system.
See “Water and Ice Dispensers” in the User Instructions or User Guide.
Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers” in the User Instructions or
User Guide.
Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water
Filtration System” in the User Instructions or User Guide.
A reverse osmosis water filtration system is connected to your cold water supply - This can
decrease water pressure. See “Water Supply Requirements.”
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
ICE AND WATER Possible Causes and/or Recommended Solutions
Water is leaking or
dripping from the
dispenser
Water is leaking
from the back of the
refrigerator
Water from the
dispenser is
not cool enough
(on some models)
NOTE: After dispensing, a few additional drops of water are normal.
■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
■ New installation, or water filter was recently installed or replaced - Air in the water lines causes the
water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water and Ice
Dispensers” in the User Instructions or User Guide.
■ Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or
pieces.
■ Water line connections are not fully tightened - Make sure all connections are firmly tightened. See
“Connect Water Supply.”
NOTE: Water from the dispenser is chilled to 50°F (10°C).
■ New installation - Allow 24 hours after installation for the water supply to cool completely.
■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first
glass of water dispensed.
■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold
water pipe. See “Water Supply Requirements.”
WATER FILTER CERTIFICATIONS
19
PERFORMANCE DATA SHEET
*
**
†
††
Class I particle size: >0.5 to <1 um
Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.
Based on the use of Cryptosporidium parvum oocysts
Fibers greater than 10 um in length
® NSF is a registered trademark of NSF International.
Water Filtration System
Model P5WB2L/P4RFWB Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42 for the reduction of Chlorine Taste and Odor, and Particulate
Class I*; and against NSF/ANSI Standard 53 for the reduction of Live
Cysts, Asbestos, Lead, Lindane, Toxaphene, Atrazine, and 2,4 - D.
This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to
the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.
Substance Reduction
Aesthetic Effects
Chlorine Taste/Odor
Particulate Class I
Contaminant
Reduction
Live Cysts
Asbestos 99% 87 MFL 10
Lead: @ pH 6.5
Lead: @ pH 8.5
Lindane 0.0002 mg/L 0.0019 mg/L 0.002 mg/L ± 10% 0.00002 mg/L 98.9 99
Toxaphene 0.003 mg/L 0.014 mg/L 0.015 mg/L ± 10% 0.001 mg/L 93 93
Atrazine 0.003 mg/L 0.0094 mg/L 0.009 mg/L ± 10% 0.0005 mg/L 94.5 94.7
2,4 - D 0.07 mg/L 0.220 mg/L 0.210 mg/L ± 10% 0.028 mg/L 87.5 96.1
*
†
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
NSF Reduction
Requirements
50% reduction
85% reduction
NSF Reduction
Requirements
99.95% 160,000/L 50,000/L min. 54/L
0.010 mg/L
0.010 mg/L
Average
Influent
2.0 mg/L
7,300,000 #/mL
Average
Influent
0.160 mg/L
0.140 mg/L
Influent Challenge
Concentration
2.0 mg/L ± 10%
At least 10,000 particles/mL
Influent Challenge
Concentration
7
to 108 fibers/L
0.15 mg/L ± 10%
0.15 mg/L ± 10%
††
Maximum
Effluent
0.20 mg/L
75,000 #/mL
Maximum
Effluent
0.17 MFL 99 99
0.001 mg/L
0.005 mg/L
Minimum %
Reduction
97
**
99
Minimum %
†
Reduction
99.97 99.99
99.4
98.6
Average %
Reduction
97.2
99.4
Average %
Reduction
99.4
98.6
■ It is important that operational, maintenance, and filter
replacement requirements be carried out for the product to
perform as advertised. Property damage can occur if all
instructions are not followed.
■ Use replacement filter P4RFWB, part #W10295370A.
2014 suggested retail price of $39.99 U.S.A./$49.99 Canada.
Prices are subject to change without notice.
Style 1 – When the water filter status display changes from
“GOOD” to “ORDER,” order a new filter. When the filter
indicator reads “REPLACE,” it is recommended that you
replace the filter.
Style 2 – When the filter indicator changes from green to
yellow, order a new filter. When the indicator changes from
yellow to red, it is recommended that you replace the filter.
Style 3 – When the filter indicator reads 10%, order a new
filter. When the indicator reads 0%, it is recommended that
you replace the filter.
Style 4 – Press FILTER to check the status of your water filter.
If the filter indicator light is yellow, order a new filter. If the filter
indicator light is red, it is recommended that you replace the
filter.
■ After changing the water filter, flush the water system. See
“Water and Ice Dispensers” or “Water Dispenser” in the User
Instructions or User Guide.
■ These contaminants are not necessarily in your water supply.
While testing was performed under standard laboratory
conditions, actual performance may vary.
■ The product is for cold water use only.
■ The water system must be installed in compliance with state
and local laws and regulations.
■ Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after
the system. Systems certified for cyst reduction may be used
on disinfected waters that may contain filterable cysts.
■ Refer to the “Warranty” section (in the User Instructions or
User Guide) for the Manufacturer’s name, address and
telephone number.
■ Refer to the “Warranty” section (in the User Instructions or
User Guide) for the Manufacturer’s limited warranty.
Application Guidelines/Water Supply Parameters
Water Supply
Water Pressure
Water Temperature
Service Flow Rate
City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8°C)
0.5 gpm (1.9 Lpm) @ 60 psi
20
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