Maytag MGDX655DW2 Owner’s Manual

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SÉCHEUSE
ELECTRIC or GAS DRYER
USE AND CARE GUIDE
ÉLECTRIQUE ou À GAZ
GUIDE D’UTILISATION
ET D’ENTRETIEN
Para una versión de estas instrucciones en español, visite www.maytag.com
Table of Contents Table des matières
DRYER SAFETY ............................................................2
CHECK YOUR VENT SYSTEM
FOR GOOD AIR FLOW .................................................4
USE SENSOR DRY CYCLES FOR BETTER
FABRIC CARE AND ENERGY SAVINGS ......................4
CONTROL PANEL & FEATURES ..................................5
CYCLE GUIDE ............................................................... 6
USING YOUR DRYER ...................................................7
DRYER CARE ................................................................9
TROUBLESHOOTING ................................................. 11
WARRANTY .................................................................13
ASSISTANCE OR SERVICE .................... BACK COVER
SÉCURITÉ DE LA SÉCHEUSE ...................................14
D’ÉVACUATION .......................................................... 16
UTILISATION DES PROGRAMMES DE SÉCHAGE PAR DÉTECTION POUR UN MEILLEUR SOIN DU TISSU ET DAVANTAGE D’ÉCONOMIES
D’ÉNERGIE .................................................................. 16
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ...........................................17
GUIDE DE PROGRAMMES ........................................18
UTILISATION DE LA SÉCHEUSE ............................... 19
ENTRETIEN DE LA SÉCHEUSE ................................. 21
DÉPANNAGE. ..............................................................24
GARANTIE. .................................................................. 26
ASSISTANCE
OU SERVICE. ........................COUVERTURE ARRIÈRE
W10873035A W10873049A - SP
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DRYER SAFETY
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CHECK YOUR VENT SYSTEM FOR GOOD AIR FLOW
Maintain good air ow by:
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Cleaning your lint screen before each load.
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Replace plastic or foil vent material with 4" (102 mm) diameter heavy, rigid vent material.
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Use the shortest length of vent possible.
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Use no more than four 90° elbows in a vent system; each bend and curve reduces air ow.
Good air ow
Along with heat, dryers require good air ow to efciently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See “Installation Instructions.”
The venting system attached to the dryer plays a big role in good air ow.
Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer.
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Good Better
Remove lint and debris from the exhaust hood. Remove lint from the entire length of the vent system at
least every 2 years. When cleaning is complete, be sure to follow the “Installation Instructions” supplied with your dryer for nal product check.
Clear away items from the front of the dryer.
USE SENSOR DRY CYCLES FOR BETTER FABRIC CARE AND ENERGY SAVINGS
Use the SENSOR DRY cycles to provide the most energy savings and enhanced fabric care from the dryer. During SENSOR DRY cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle and the dryer shuts off when the load reaches the selected dryness. The Energy Preferred cycle will provide optimal energy savings.
With Timed Dry, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to over-drying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack.
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CONTROL PANEL & FEATURES
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Not all features and options are available on all models.
1
TEMPERATURE
Select a drying temperature based on the fabrics in your load. If you are unsure of the temperature to select for a load, select the lower setting rather than the higher setting.
2
SIGNAL
The Signal produces an audible sound when the drying cycle is nished. Promptly removing clothes at the end of the cycle reduces wrinkling.
Turn the SIGNAL knob to select the desired setting (Off, Low, or High).
3
CYCLE KNOB
Use Cycle Knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.
Appearance may vary.
TIMED DRY
Will run the dryer for the specied time on the control. On models with a selectable temperature knob, you may choose a setting based on the fabrics in your load. On some models, temperature is included in the cycle selections. Drying time and temperature will depend on your dryer model.
SENSOR DRY
Senses moisture in the load or air temperature and shuts off when the load reaches the selected dryness level. Gives the best drying in the shortest time. Drying time will vary based on fabric type, load size, and temperature setting.
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WRINKLE CONTROL Feature
The WRINKLE CONTROL feature will run after your drying cycle is complete. It periodically starts and stops the dryer, tumbling the load without heat to help avoid wrinkling.
WRINKLE CONTROL automatically starts at the end of the cycle. Opening the door will stop this feature.
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Get up to 120 minutes of heat-free, periodic tumbling at the end of a cycle. Turn the WRINKLE CONTROL knob to OFF, 60 min., or 120 min. at any time before the cycle has ended.
NOTE: A signal will sound periodically when the WRINKLE CONTROL setting is selected, but only if the Signal is also selected.
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PUSH TO START
Press the PUSH TO START knob to start the dryer.
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CYCLE GUIDE — SENSOR DRY CYCLES
SENSOR DRY - Senses moisture in the load or air temperature and shuts off when the load reaches the selected dryness level.
Choose ENERGY PREFERRED cycle for optimal energy savings. Not all cycles and settings are available on all models.
Items to dry:
Dryness Level:
Temperature:
Available
Cycle Details:
Options:
Jeans, heavy work clothes, towels
Work clothes, medium weight fabrics, sheets
Casual, shirts, pants, lightweight items, synthetics, delicates, athletic wear
NOTE: If loads do not seem as dry as you would like, select More Dry next time you dry a similar load. If loads seem drier than you like, select Less Dry next time you dry a similar load.
More Dry
Energy Preferred
Less Dry
More Dry
Energy Preferred
Less Dry
More Dry
Energy Preferred
Less Dry
High
Medium or
Low
Low
Signal
Wrinkle Control
Signal
Wrinkle Control
Signal
Wrinkle Control
Automatic cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.
Select a drying temperature based on the fabrics in your load. If you are unsure of the temperature to select for a load, select the lower setting rather than the higher setting.
CYCLE GUIDE — TIMED DRY CYCLES
TIMED DRY - Will run the dryer for the specied time on the control.
Not all cycles and settings are available on all models.
Items to dry: Temperature:Cycle:
Available
Cycle Details:
Options:
Towels, bedding,
children’s clothing
Any load Freshen Up Any Signal Use low to medium temperature to
Rubber, plastic, heat
sensitive fabrics
Sanitize Sanitize Signal Extended high-heat drying cycle
Timed Dry
Air Fluff
Signal
intended to help sanitize items such as bedding, towels, and baby wear. This cycle is not recommended for all fabrics. For best results, run cycle to completion, do not interrupt.
smooth out wrinkles, such as those found in clothes packed in a suitcase or in items wrinkled from being left in the dryer too long.
No heat drying.
Setting the Drying Temperature
If your dryer has multiple heat settings: A High temperature setting may be used for drying
heavyweight items such as towels and work clothes. A Low to Medium temperature setting may be used for drying
medium-weight items such as sheets, blouses, dresses, underwear, permanent press fabrics, and some knits.
Use the Air Fluff (no heat) setting for foam, rubber, plastic, or heat-sensitive fabrics.
Line dry bonded or laminated fabrics. NOTE: If you have questions about drying temperatures for
various loads, refer to the care label directions.
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USING YOUR DRYER
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this dryer.
Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.
1. Clean the lint screen
Clean the lint screen before each load. Pull the lint screen out of its holder. Roll lint off the screen with your ngers. Do not rinse or wash screen to remove lint. Push the lint screen rmly back into place.
For additional cleaning information, see “Dryer Care”.
2. Load the dryer
3. Select the desired cycle
Select the desired cycle for your load. See the Cycle Guide for more information about each cycle.
SENSOR DRY Cycles
You can select a different dryness level, depending on your load, by turning the knob to dryness level.
Selecting More Dry, Energy Preferred, or Less Dry automatically adjusts the dryness level of the fabrics at which the dryer will shut off.
SENSOR DRY cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting. Choose Energy Preferred for optimal energy savings. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying.
More Dry removes more load moisture. Energy Preferred is used for a starting point for SENSOR DRY cycles.
Place laundry in the dryer. Close the door. Do not tightly pack the dryer; clothes should be able to
tumble freely. NOTE: Your model may have a different door than the one
shown. Some models have drop down doors.
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4. Set temperature
6. Select Wrinkle Control (if desired)
Select temperature by turning the knob to the desired position or select the Sensor Dry cycle that has the temperature included in the cycle selections. Turn the TEMPERATURE knob to change the drying temperature setting. See “Setting the Drying Temperature”.
NOTE: Not all options and settings are available with all cycles.
5. Select Signal (if desired)
Turn the SIGNAL knob to select the desired setting (Off, Low, or High). The Signal produces an audible sound when the drying cycle is nished. Promptly removing clothes at the end of the cycle reduces wrinkling.
Select Wrinkle Control by turning the knob to the desired position.
Get up to 120 minutes of heat-free, periodic tumbling at the end of a cycle. Turn the WRINKLE CONTROL knob to OFF, 60 min., or 120 min. at any time before the cycle has ended.
NOTE: Not all options and settings are available with all cycles.
7. Press PUSH TO START to begin
cycle
Push and hold the PUSH TO START knob to begin the cycle.
DRYING RACK
To purchase a drying rack for your dryer, please refer to “Assistance or Service” on the back cover of the manual or contact the dealer from whom you purchased your dryer.
Part Number Accessory
3406839 Drying rack - ts 29" Super Capacity Plus
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DRYER CARE
Cleaning the dryer location
Keep dryer area clear and free from items that would block the air ow for proper dryer operation. This includes clearing piles of laundry in front of the dryer.
Cleaning the dryer interior
To clean dryer drum
1. Apply a liquid, nonammable household cleaner to the
stained area of the drum and rub with a soft cloth until stain is removed.
2. Wipe drum thoroughly with a damp cloth.
3. Tumble a load of clean cloths or towels to dry the drum.
NOTE: Garments that contain loose dyes, such as denim
blue jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.
Removing accumulated lint
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualied servicer.
From the Exhaust Vent
Lint should be removed every 2 years, or more often, depending on dryer usage.
Cleaning the lint screen
Every load cleaning
The lint screen is located in the dryer. A screen blocked by lint can increase drying time.
To clean:
1. Pull the lint screen out of its holder. Roll lint off the
screen with your ngers. Do not rinse or wash screen to remove lint. Wet lint is hard to remove.
2. Push the lint screen rmly back into place.
IMPORTANT:
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Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
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If lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See “Venting Requirements.”
As needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.
To wash:
1. Roll lint off the screen with your ngers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid
detergent. Scrub lint screen with the brush to remove residue buildup.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel. Reinstall
screen in dryer.
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Vacation, storage, and moving care
Non-Use or Storage Care
Operate your dryer only when you are at home. If you will be on vacation or not using your dryer for an extended period of time, you should:
1. Unplug dryer or disconnect power.
2. (For gas dryers only): Close shut-off valve to gas supply
line.
3. Clean lint screen. See “Cleaning the Lint Screen.”
Moving Care
For power supply cord-connected dryers:
1. Unplug the power supply cord.
2. Make sure leveling legs are secure in dryer base.
3. Use tape to secure dryer door.
Changing the drum light (on some models)
1. Unplug dryer or disconnect power.
2. Open the dryer door. Locate the light bulb cover on the
back wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.
3. Turn bulb counterclockwise. Replace the bulb with
a 10-watt appliance bulb only. Replace the cover and secure with the screw.
4. Plug into a grounded outlet or reconnect power.
For direct-wired dryers:
1. Turn off power at fuse or breaker box.
2. Disconnect wiring.
3. Make sure leveling legs are secure in dryer base.
4. Use tape to secure dryer door.
For gas dryers:
1. Unplug or disconnect power to dryer.
2. Close shut-off valve in gas supply line.
3. Disconnect gas supply line pipe and remove ttings
attached to dryer pipe.
4. Cap the open fuel supply line.
5. Make sure leveling legs are secure in dryer base.
6. Use tape to secure dryer door.
Reinstalling the Dryer
Follow the “Installation Instructions” to locate, level, and connect the dryer.
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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
If you experience
Clothes are not drying satisfactorily, drying times are too long
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Lint screen clogged with lint. Lint screen should be cleaned before each load.
The Air Fluff cycle has been selected.
Load too large and heavy to dry quickly.
Exhaust vent or outside exhaust hood clogged with lint, restricting air movement.
Fabric softener sheets blocking the grille.
Exhaust vent not the correct length.
Exhaust vent diameter not the correct size.
Dryer located in a room with temperature below 45ºF (7ºC).
Dryer located in a closet without adequate opening.
Select the right cycle for the types of garments being dried. See “Cycle Guide.”
Separate the load to tumble freely.
Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or exible metal vent. Make sure vent is not crushed or kinked. See “Installation Instructions”.
Use only one fabric softener sheet, and use it only once.
Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. Make sure vent is not crushed or kinked. See “Installation Instructions”.
Use 4" (102mm) diameter vent material.
Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127mm). See “Installation Instructions”.
Solution
Dryer will not run
Unusual sounds
No heat
Door not closed completely. Make sure the dryer door is closed completely.
PUSH to START knob not pressed rmly or held long enough.
Household fuse is blown or circuit breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer had a period of non-use.
A coin, button, or paper clip is caught between the drum and front or rear of the dryer.
It is a gas dryer.
The four legs are not installed, or the dryer is not level front to back and side to side.
Clothing knotted or balled up.
Household fuse is blown or circuit breaker has tripped.
Supply line valve not open. For gas dryers, make sure the supply line valve is open.
Press and hold the PUSH to START knob until you hear the dryer drum moving.
Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply. Check with a qualied electrician.
Use a time-delay fuse.
If the dryer hasn’t been used for awhile, there may be a thumping sound during the rst few minutes of operation.
Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
The gas valve clicking is a normal operating sound.
The dryer may vibrate if not properly installed. See “Installation Instructions”.
When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualied electrician.
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TROUBLESHOOTING cont.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
If you experience
Cycle time too short
Lint on load
Stains on load or drum
Loads are wrinkled
Odors
Load is too hot
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Sensor Dry cycle ending early. The load may not be contacting the sensor strips. Level
Lint screen clogged.
Dryer fabric softener not properly used.
Load not removed from dryer at the end of the cycle.
Dryer tightly packed.
You have recently been painting, staining, or varnishing in the area where your dryer is located.
The electric dryer is being used for the rst time.
Laundry items were removed from the dryer before the end of the cycle.
A high temperature cycle was used or Temperature control was set to high.
the dryer. Use Timed Dry for very small loads. Change the Dry Level
setting on SENSOR DRY cycles. Increasing or decreasing the Dry Level setting will change the
amount of drying time in a cycle. Lint screen should be cleaned before each load.
Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments.
Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing.
Use a cycle with Wrinkle Control to tumble the load without heat to avoid wrinkling.
Dry smaller loads that can tumble freely and reduce formation of wrinkles.
If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
The new electric heating element may have an odor. The odor will be gone after the rst cycle.
Allow Cool Down cycle to nish before removing laundry from dryer. All cycles are cooled slowly to reduce wrinkling and make it easier to handle. Items removed before Cool Down may feel very warm.
Select a lower temperature, and use an sensor drying cycle. These cycles sense the temperature or the moisture level in the load and shut off when the load reaches the selected dryness. This reduces overdrying.
Solution
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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
MAYTAG® LAUNDRY
LIMITED WARRANTY
Please have the following information available when you call the Customer eXperience Center:
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Name, address, and telephone number
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Model number and serial number
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A clear, detailed description of the problem
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Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://www.maytag.com/product_help.
2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
Maytag Customer eXperience Center In the U.S.A. call 1-800-688-9900. In Canada call 1-800-807-6777.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED
FIRST YEAR LIMITED WARRANTY
(PARTS AND LABOR)
For one year from the date of purchase, when this major
appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted by the remaining term of the original unit’s warranty period.
SECOND THROUGH TENTH YEAR LIMITED
WARRANTY (DRUM MOTOR AND STAINLESS STEEL
OR POWDER COATED PAINT DRUM ONLY - LABOR
NOT INCLUDED)
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 10 year warranty on
the below named parts only and does not include repair labor. n Drum (Side Walls Only) n Drive Motor YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Maytag
designated service company. This limited warranty is valid
only in the United States or Canada and applies only when
the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
11/14
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Maytag parts or accessories.
6. Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.
7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Maytag.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Maytag within 30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments, including but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an
authorized Maytag servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
14. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
WHAT IS NOT COVERED
https://www.maytag.com/product_help
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Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” or visit www.maytag.com/help.
It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance.
This information will help us to better respond to your request.
If you need replacement parts or to order accessories
We recommend that you use only FSP® Factory Specified Parts.
These parts will fit right and work right because they are made with the same precision
used to build every new MAYTAG
To locate FSP® replacement parts or accessories go to www.maytagpartsonline.com.
Questions? Call us toll free at 1-800-344-1274 or in Canada call 1-800-688-2002.
Our consultants provide assistance with
In the U.S.A.
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).
You can write with any questions or concerns at:
Maytag Brand Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
1-800-344-1274
Please include a daytime phone number in your correspondence.
®
appliance.
In the U.S.A. and Canada
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors,
and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.
Maytag Brand Appliances
Customer eXperience Centre
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-688-2002
Assistance ou Service
Avant de faire un appel pour obtenir de l’assistance ou un entretient, vérifier la section “Dépannage” ou consulter
www.maytag.com/help. Cette vérification peut vous faire économiser le coût d’une visite de réparation.
Lors d’un appel, garder à portée de main la date d’achat et les numéros de modèle et de série de votre appareil.
Pour commander des pièces de rechange ou des accessoires
des pièces spécifiées par l’usine. Ces pièces conviendront et fonctionneront bien parce qu’elles sont fabriquées selon
les mêmes spécifications précises utilisées pour construire chaque nouvel appareil MAYTAG
Pour trouver des pièces de rechange FSP
Nos consultants fournissent
l’assistance pour :
■ Procédés d’utilisation et d’entretien.
■ Vente d’accessoires et de pièces de rechange.
■ Références aux concessionnaires, compagnies de service
de réparation et distributeurs de pièces de rechange locaux. Les techniciens de service désignés par Whirlpool sont formés pour remplir la garantie des produits et fournir un service après la garantie, partout au Canada.
Si vous avez encore besoin d’aide, suivre les instructions ci-dessous.
Ces renseignements nous aideront à mieux répondre à votre demande.
Pour commander des pièces de rechange, nous vous recommandons d’utiliser seulement
®
ou des accessoires, visiter le www.maytag.ca.
Des questions? Composer le numéro sans frais 1-800-688-2002.
Pour plus d’assistance
Vous pouvez nous soumettre toute question ou toute
problème en écrivant à l’adresse ci-dessous :
Maytag Brand Appliances
Centre pour l’eXpérience de la clientèle
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-688-2002
Dans votre correspondance, veuillez indiquer un numéro
de téléphone où nous pouvons vous joindre dans la journée.
®
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®/™ ©2016 All rights reserved.
Used under license in Canada.
®/™ ©2016 Tous droits réservés.
Emploi sous licence au Canada.
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