Maytag MDE3757AYW, MDE3758AYW, MDE4658AYW Owner's Manual

MD-2
Table of Contents
Important Safety
Instructions . . . . . . . . . . . . . . . .
Using the Controls
Electronic Control . . . . . . . . . . . . .5-7
Operating Tips . . . . . . . . . . . . . . . 8
Accessories . . . . . . . . . . . . . . . . . 8
Care & Cleaning . . . . . . . . . . . . . 9
. . . . . . . . . . . . . .
1-2
3-4
Use & Care Guide
Reversing the Door . . . . . . . . . . 10
Dryer Exhaust Tips . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . 12
Service & Warranty . . . . . . . . . . 13
Guide d’utilisation
et d’entretien . . . . . . . . . . . . . . . 14
Guía de uso y cuidado . . . . . . . 28
Form No. Y81905 A Part No. 2206673 www.maytag.com Litho U.S.A. ©2006 Maytag Appliances Sales Co.
Important Safety Instructions
Installer: Please leave this guide with this appliance.
Consumer: Please read and keep this guide for future reference. Keep sales receipt and/or canceled check as proof of purchase.
Model Number _______________________________
Serial Number ________________________________
Date of Purchase______________________________
If you have questions, call: Customer Assistance
1-800-688-9900 U.S.A. 1-800-688-2002 Canada (Mon.–Fri. 8 a.m.–8 p.m. Eastern Time) Internet: http://www.maytag.com
U.S.A. Customers using TTY for deaf, hearing impaired or speech impaired, call 1-8
In our continuing effort to improve the quality and performance of our appliances, it may be necessary to make changes to the appliance without revising this guide.
00-688-20
80.
WARNING
For your safety, the information in this guide must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury or death.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Clear the room, building or area of all occupant
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
s.
For service inf
ormation, see page 13.
What You Need to Know About Safety Instructions
Warning and Important Safety Instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when
alling, maint
inst Always contact the manufacturer about problems or
conditions you do not understand.
Recognize Safety Symbols, Words, Labels
WARNING – Hazards or unsafe practices which
OULDresult in severe personal injury or death.
C
CAUTION – Hazards or unsafe practices which
LD
U
O
C
aining or operating appliance.
WARNING
CAUTION
sult in minor personal injury
re
.
WARNING! FIRE HAZARD
Do not place into your dryer items that have been spotted or soaked with vegetable oil or cooking oil. Even after being washed, the significant amounts of these oils. The remaining oil can ignite spontaneously. The potential for
aneous ignition increases when the items
spont containing vegetable oil or cooking oil are exposed to heat. Heat sources, such as your clothes dryer,
an warm the
c reaction in the oil to occur this heat cannot escape, the items can become hot enough to catch fire. Piling, stacking or storing these kinds of items may prevent heat from
aping and c
sc
e All washed and unwashed fabrics that contain
able oil or cooking oil c
veget Washing these items in hot water with extra detergent will reduce, but will not eliminate, the hazard. Always use the Cool Down c items to reduce the items’ temperature. Never remove the interrupt the drying c through the Cool Down cycle. Never pile or stack these items when they are hot.
se items, allowing an oxidation
an create a fire hazard.
se items from the clothe
ycle until the items have run
se items may cont
. Oxidation creates heat. If
an be dangerous.
ycle for these
s dryer hot or
ain
1
Important Safety Instructions
WARNING
To reduce the risk of fire, explosion, electric shock, or personal injury when using your dryer, follow basic safety precautions, including the following:
1. Read all instructions before using the appliance.
2. To avoid the possibility of fire or explosion:
Do not dry items that have been previously
a.
cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode. Any material on which you have used a cleaning solvent, or which is saturated with flammable liquids or solids, should not be placed in the dryer, until all traces of these flammable liquids or solids and their fumes have been removed. There are many highly flammable items used in homes, such as: acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners, some spot removers, turpentine, waxe and wax removers.
b. Items containing foam rubber (may be labeled
latex foam) or similarly textured rubber-like materials must not be dried on a heat setting. Foam rubber materials when heated, can under certain circumstances produce fire by spontaneous combustion.
3.
Do not allow children or pets to play on, in, or in front of the appliance. Close supervision is necessary when the appliance is used near children and pet
Before the appliance is removed from service or
4. arded, remove the door to the drying
disc compartment.
5.
Do not reach into the appliance if the drum is moving.
Do not install or store this appliance where it will
6.
be exposed to the weather.
.
7
Do not t
8.
Do not repair or replace any par or attempt any servicing unle recommended in published user-repair instructions that you understand and have the skills to carry out.
amper with controls.
s.
t of the appliance
ss specific
ally
10. Clean the lint screen before or after each load.
11. Keep the area around the exhaust opening and surrounding areas free from lint accumulation, dust and dirt.
12. The interior of the dryer and exhaust duct should be cleaned periodically by qualified service personnel.
13. This appliance must be properly grounded. plug the appliance cord into a receptacle which is not grounded adequately and in accordance with local and national codes. See installation instructions for grounding this appliance.
14.
Do not sit on top of the clothes dryer.
Important Safety Notice & Warning
The California Safe Drinking W Enforcement Act of 1986 (Proposition 65) requires the Governor of California to publish a list of substances known to the State of California to cause cancer or
s
reproductive harm, and require customers of potential exposures to such substances.
Users of this appliance are hereby warned that the burning of gas can result in low–level exposure to some of the listed subst formaldehyde, and soot, due primarily to the incomplete combustion of natural gas or liquid petroleum (LP) fuels. Exhaust duct free of obstructions and properly exhausted dryers will minimize exposure.
ances, including benzene,
WARNING
Gas leaks may occur in your system and re dangerous situation. Gas leaks may not be detected by smell alone. Gas suppliers recommend you purchase and install an UL approved gas detector. Install and use in accordance with the manufacturer's instructions.
Note: Because of continuing product
improvements, Maytag reserves the right to change specifications without notice. For complete details, see the Installation Instructions packed with your product before selecting cabinetry, making cutouts or beginning inst
allation.
ater and Toxic
s businesses to warn
s should be kept
Never
sult in a
9.
Do not use fabric softeners or product static unless recommended for dryer use by the manufacturer of the fabric softener or product.
s to eliminate
SAVE THESE INSTRUCTIONS
2
Using the Controls - Auto Dry Models
STEP 1
Select Temperature
In order to select the correct temperature, turn the Temperature control to one of four choices; Regular, Medium, Delicate or Air Fluff.
DRYER TEMPS
Regular
Medium
Delicate
Air Fluff
Sturdy cottons or labels marked Tumble Dry.
For wrinkle-free/permanent press synthetics and lightweight cottons labeled Tumble Dry Medium.
For heat sensitive items labeled Tumble Dry Low or Tumble Dry Medium.
Items which need freshening. Load tumbles with room temperature air. Use the Time Dry/Air Fluff cycle.
LOAD TYPE
STEP 2
Select Options
End of Cycle Signal
hen the cycle is complete, a signal will sound. On
W select models, the End of Cycle Signal can be turned down or
Off.
STEP 3
Select Cycle
To select a cycle, rotate the control dial to the desired setting. When using an Auto Dry cycle, the control dial should point between More Dry and Less Dry for most loads.
Loads of larger or bulkier size may require the More Dry setting to completely dry the load. T setting is best suited for lightweight fabrics or for leaving some moisture in the clothing at the end of the cycle.
he Less Dry
Remove load immediately to reduce wrinkling.
3
Auto Dry Regular
he Auto Dry Regular c
T cottons and linens. At the end of the c are cooled for approximately 10 minutes to reduce wrinkling.
ycle is de
signed to dry most
ycle, the clothe
s
Auto Dry Permanent Press
The Auto Dry Permanent Press cycle is designed to dry wrinkle-free cottons, synthetic fabrics, double knits and permanent press fabrics automatically. At the end of the cycle, the clothes are cooled for approximately 25 minute
s to reduce wrinkling.
Cycles and options may vary by model.
Time Dry/Air Fluff
This cycle c with Air Fluff, Delicate, Medium or Regular temperature settings. For timed drying, turn the control dial until the pointer points to the proper time setting in the Time Dry/Air Fluff cycle.
an be used to regulate the drying time. Use
Note: Using the Air Fluff temperature setting will
require a longer drying time.
Damp Dry (select models)
Damp Dry is loc of the dial. It is de be used with any temperature selection. Damp Dry will provide 20 minutes of tumbling time, followed by 10 minutes of cool-down tumbling.
ated on the Time Dry/Air Fluff section
signed to par
tially dry items and can
STEP 4
Push the Control Dial in to Start
Push the control dial in to st door must be closed for the dryer to start.
Note: The dial c
select a cycle. Once started, the dial will not advance at a specific rate during the Auto Dry cycles. At first the dial may not advance at all. Toward the end of the cycle (when the load begins to dry), the dial will advance at a more regular rate and much more quickly. This is normal operation.
an be turned in either direction to
art the dryer. The dryer
4
Using the Controls - Sensor Models with
STEP 1
Select Temperature
Auto Temp (preferred setting)
When Auto Temp is selected, the dryer will automatically select the most appropriate drying temperature based on the cycle and dryness settings selected.
If you prefer not to use Auto Temp turn the
temperature selector knob to the desired setting.
DRYER TEMPS
Regular
Medium
Low
Air Fluff
Sturdy cottons or labels marked Tumble Dry.
For wrinkle-free/permanent press synthetics, lightweight cottons or items labeled Tumble Dry Medium.
For heat sensitive items labeled Tumble Dry Low or Tumble Dry Medium.
Items which need freshening. Load tumbles with room temperature air. Use the Time Dry/Air Fluff cycle.
LOAD TYPE
STEP 2
Select Options (if desired)
End of Cycle Chime
When the cycle is complete, an audible chime will sound. The chime will sound intermittently during
rinkle P
W selector knob to
revent. T
o turn the Chime off
Off.
Wrinkle Prevent
Wrinkle Prevent provides approximately 95 minutes of intermittent tumbling in unheated air at the end of the
ycle to reduce wrinkling. Set the W
c switch
On to activate this feature.
, turn the Chime
rinkle P
revent
STEP 3
Select Dryness Setting
To select the dryness level, turn the Dryness Settings knob to the desired setting.
Most loads will use the Normal dry setting. Jeans, towels, and loads of larger or bulkier size may require the More dry setting to completely dry the load.
The Less dry setting is best suited for lightweight fabrics or for leaving some moisture in the load at the end of the cycle. Damp dry is designed to partially dry items. Use for items that lay flat or hang to dry.
STEP 4
Select Cycle
o select a c
T desired cycle. The indicator light by the cycle name will illuminate.
The dryer cycles are Sensor Dry cycles. Sensor Dry automatically senses the moisture in the load and
s the dryer off when the selected dryne
shut (Damp dry to More dry) is reached.
ycle, rot
ate the
cle selector
cy
dial to the
ss level
5
Electronic Control
Cycles and options may vary by model.
Regular
The Regular cycle is designed for sturdy cottons or those labeled Tumble Dry.
Permanent Press
The Permanent Press cycle is designed to dry wrinkle­free cottons, synthetic fabrics, knits and permanent press fabrics automatically.
Delicates
The Delicates cycle is designed to dry heat-sensitive items at the low drying temperature.
Time Dry/Air Fluff
an be used to regulate the drying
ime Dry c
he T
T time. Use with any temperature setting. For timed drying, turn the cycle selector dial to the number of minute the setting.
s desired. An indicator light will illuminate by
Note: Using the Air Fluff temperature setting will require a longer drying time.
ycle c
STEP 5
Start the Dryer
After setting the cycle and desired options, press the cycle selector dial to start the dryer. To pause the cycle, press cy door. To restart the cycle, press cycle selector dial and the cycle will resume from the point of interruption.
Power Off
Turn the cy the cycle selector the dryer.
cle selector
cle selector
dial to c
dial again or open the
dial to Power Off and pre
ancel the c
ycle and stop
ss
Cont.
6
Using the Controls - Electronic Controls
Features
Cycle Status Lights
The Drying light will illuminate and remain lit until the dryer enters the cool down portion of the cycle. When the dryer is in the cool down portion of the cycle, the Cool Down light will illuminate.
If the Wrinkle Prevent option is selected, the Wrinkle Prevent and Complete lights will illuminate when the dryer has moved into the Wrinkle Prevent portion of the cycle.
The Complete light will illuminate when the cycle is complete. The light will remain illuminated until the dryer door is opened or selector dial is moved.
If the dryer is paused during a cycle, the Pause light will illuminate until the c turned off.
ycle is re
sumed or the dryer is
7
Operating Tips
Clean the Lint Filter
• After each load.
• To shorten drying time.
• To operate more energy efficiently.
Note: Do not operate the dryer without the lint
filter in place.
Load the Dryer Properly
• Place only one washload in the dryer at a time.
• Mixed loads of heavy and lightweight clothes will dry differently. Lightweight clothes will dry, while heavy clothes may be damp.
• Add one or more similar items to the dryer when only one or two articles need drying. This improves the tumbling action and drying efficiency.
• Overloading restricts tumbling action, resulting in uneven drying as well as excessive wrinkling of some fabrics.
• When drying large, bulky items such as a blanket or comfor during the cycle to ensure even drying.
ter, it may be necessary to reposition the load
Accessories
Drying Rack
The dryer is equipped with a drying rack. The drying rack is useful for drying items that require no tumble drying, such as tennis shoes, sweaters, stuffed toys or other delicate items.
Note: The Drying Rack, part no. 504105, is
available when not included with your dryer. See your dealer or call 1-877-232-6771 to order.
8
Care & Cleaning
Control Panel
Clean with a soft, damp cloth. Do not use abrasive substances.
Tumbler
Remove any stains such as crayon, ink pen or fabric dye from new items (such as towels or jeans) with an all-purpose cleaner. Then tumble old towels or rags to remove any excess stain or cleaning substance. Once these steps are done, stains may still be visible, but should not transfer to subsequent loads.
Cabinet
Wipe off any marks with soap and water. Use an appliance wax once a year if desired.
Dryer Exhaust System
Inspect and clean once a year to maintain optimum performance. The outside exhaust hood should be cleaned more frequently to ensure proper operation. (Refer to the Installation Instructions for more information.)
Special Laundry Tips
Please follow the care label or manufacturer’s instructions for drying special items. If care label instructions are not available, use the following information as a guide.
ITEM
Bedspreads and
orters
Comf
• Follow the care label instructions or dry on the Regular cycle.
• Be sure the item is thoroughly dry before using or storing.
• May require repositioning to ensure even drying.
LAUNDERING TIPS
Blankets
Curtains and Draperies
Cloth Diapers Down-Filled
Items
sleeping bags, comforters, etc.)
F
(rug backs, stuffed toys, certain shoulder pads, etc.)
Pillows
Plastics
(shower curtains, outdoor furniture covers, etc.)
(jackets,
oam Rubber
• Dry only one blanket at a time for best tumbling action.
• Be sure the item is thoroughly dry before using or storing.
• Select the
• Dry in small loads for best results and remove as soon as possible.
• Select the
• Select the
• Place a clean pair of sneakers in the dryer with the item to fluff the down comforters, etc. Adding a couple of dry towels shortens dry time and absorbs moisture.
Do not dry on a heat setting. Select the T
W
Do not dryer-dry kapok or foam pillows.
• Select the Regular cycle. Add a couple of dry towels and a pair of clean sneakers to help the tumbling action and
• to fluff the item.
Select the
• depending on the c
Permanent P
Regular cycle for soft, fluffy diapers. Regular cycle and a Low or Delicate temperature setting.
G
N
I
N
AR
– Drying a rubber item with heat may damage it or be a fire hazard.
ime Dry/Air Fluffcycle on a
T
ress
cycle to help minimize wrinkling.
are label instructions.
ime Dry/Air Fluff
, Delicate
Low
or Air Fluff temperature
(no-heat) c
ycle.
IMPORTANT: Avoid Dryer Drying . . .
ains, draperie
• Fiberglass Items (cur
• Woolens, unless recommended on the label.
• Vegetable or cooking oil soaked items (see fire hazard warning, page 1).
9
t
s, etc.).
A
B
Reversing the Door
Reversing the Door
Follow these steps to reverse the door:
1. Remove four hinge-attaching screws.
2. Remove all nine screws from door and hinges.
3. Pull bottom of door liner out (A), then pull down (B), removing door liner from door panel.
4. Rotate door panel 180° as shown.
5. Remove door strike from door liner and reinstall on opposite side.
6. Insert liner under flange on bottom of door (A), then push top of door liner into place (B).
7. Reinstall nine screws removed in Step 2.
8. Using screwdriver, remove two door plugs and reinstall on opposite side of door opening.
9. Reinstall four hinge attaching screws removed in Step 1.
10
Dryer Exhaust Tips
4"
Plastic or nonmetal flexible duct presents a potential fire hazard.
WARNING
DO
Read the Installation Instructions
and the Use and Care Guide.
DO
Let your dryer exhaust the air easily.
DO
Use 4 inch diameter rigid metal duct. Tape all joints, including at the dryer. Never use lint-trapping screws.
DONT
Let a poor exhaust system
cause slow drying.
DONT
Restrict your dryer with a poor exhaust system.
DONT
Use plastic, thin foil, or non-metal flexible duct.
DO
eep duct runs as straight
K as possible.
DO
Clean all old duct your new dryer. Be sure vent flap opens and close and clean the exhaust system annually.
11
s before inst
s freely. Inspect
alling
DONT
Use longer than necessary duct runs with many elbows.
DONT
Allow crushed or clogged
s and vent.
duct
Troubleshooting
Doesn’t Run
Doesn’t Heat
Doesn’t Dry Properly
Is Noisy
• Be sure the door is shut.
• Check to make sure the electrical cord is plugged in.
• Check fuse or reset circuit breaker.
• Push the control dial
• Check fuse or reset circuit breaker.
• Select a heat setting, not air fluff.
• Check that the gas supply is on for gas dryers.
• Clean the lint filter and exhaust duct.
• Dryer timer may have moved into the cool-down portion of the cycle.
Check all of the above, plus . . .
• Check the exhaust hood outside the house, make sure it opens and closes freely.
• Check exhaust system for lint buildup. Ducting should be inspected and cleaned annually.
• Use rigid 4” metal exhaust duct.
• Do not overload. 1 wash load = 1 dryer load.
• Sort heavy items from lightweight items.
• Large, bulky items like blankets or comforters may require repositioning to ensure even drying.
• Check the washer to be sure it is draining properly to extract water from the load.
• Clothes load is too small to tumble properly. Add a few towels.
• Check the load for objects such as coins, nails, etc. Remove promptly from dryer.
• It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle.
• The dryer should be level and installed on a solid floor.
• A clicking noise may be the timer advancing.
• It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum and exhaust system.
in again if the door was opened during the cycle.
Control Knob Advances Slowly (select models)
Dries Unevenly
Has an Odor
For further assistance contact Maytag ServicesSM, Customer Assistance: U.S.A. 1-800-688-9900 or
Canada 1-800-688-2002. U.S.A. Customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
• This is normal operation for an Auto Dry cycle, especially at the beginning of cycle. Once
t to advance. The rate of advancement will
the load begins to dry be slow at the beginning of the cycle because there is more moisture in the load. As the load become
• Seams, pockets and other similar heavy areas may not be completely dry when the rest of the load has reached the selected dryne (select models) setting if de
• If one heavy item is dried with a lightweight load, such as one towel with sheets, it is possible that the heavy item will not be completely dry when the rest of the load has reached the selected dryness level. Sort heavy items from lightweight items for best drying
s.
sult
re
• Household odors such as from painting, varnishing, strong cleaners, etc. may enter the dryer with the surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through the tumbler and exhausts it to the outside. When these odors are present in the air, ventilate the room completely before using the dryer.
s more dry
, the control knob will st
, the control knob will advance more quickly
sired.
ar
ss level. T
.
his is normal. Select the
Mor
e Dry
12
Service & Warranty
Warranty
Limited One Year Warranty ­Parts and Labor
For one (1) year from the original retail purchase date, any part which fails in normal home use will be repaired or replaced free of charge.
Canadian Residents
The above warranties only cover an appliance installed in Canada that has been certified or listed by appropriate test agencies for a compliance to a National Standard of Canada unless the appliance was brought into Canada due to transfer of residence from the United States to Canada.
The specific warranties expressed above are the ONLY warranties provided by the manufacturer. These warranties give you specific legal rights, and you may also have other rights which vary from state to state.
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF I
NCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR LIMITATIONS ON THE
TION OF IMPLIED WARRANTIES OF
A
R
U
D
BILITY OR FITNESS, SO
A
NT
A
H
C
R
E
M THESE EXCLUSIONS OR LIMITATIONS
Y NOT APPLY TO YOU. THIS
A
M
Y GIVES YOU SPECIFIC LEGAL
NT
A
R
R
A
W RIGHTS AND YOU MAY ALSO HAVE
ER RIGHTS, WHICH VARY STATE TO
TH
O
OVINCE TO PROVINCE.
R
R P
TE O
STA
What is Not Covered By These Warranties
. Conditions and damages resulting from any of the following:
1
. Improper installation, delivery, or maintenance.
a b. Any repair, modification, alteration, or adjustment not authorized by the
manufacturer or an authorized servicer. c. Misuse, abuse, accidents, unreasonable use, or acts of God. d. Incorrect electric current, voltage, electrical and/or gas supply. e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been removed, altered, or cannot be readily determined.
3. Light bulbs, water filters and air filters.
4. Products purchased for commercial or industrial use.
5. The cost of service or service call to: a. Correct installation errors. For products requiring ventilation, rigid metal
ducting must be used. b. Instruct the user on the proper use of the product. c. Transport the appliance to and from the servicer.
6. Any food loss due to refrigerator or freezer product failures.
7. Expenses for travel and transportation for product service in remote locations.
8. Outside of the United States and Canada this warranty does not apply. Contact your dealer to determine if another warranty applies.
9. Consequential or incidental damages sustained by any person as a result of any breach of these warranties. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusion may not apply.
If You Need Service
First see the Troubleshooting section in your Use and Care Guide or call the dealer from whom your appliance was purchased or call Maytag Services, LLC, Customer Assistance at 1-800-688-9900 USA and 1-800-688-2002 Canada to locate an authorized servicer.
• Be sure to retain proof of purchase to verify warranty status. Refer to WARRANTY ther information on owner’s responsibilities for warranty service.
for fur If the dealer or service company c
Services, LLC, Attn: CAIR 1-800-688-9900 USA and 1-800-688-2002 Canada. U.S. customers using
Y for deaf, hearing impaired or speech impaired, call 1-800-6
T
T User’s guides, service manuals and parts information are available from Maytag
Services, LLC, Customer Assistance.
®
annot resolve the problem, write to Maytag
Center, P.O. Box 2370, Cleveland, TN 37320-2370, or call
88-2080.
Notes: When writing or calling about a service problem, please include:
a. Your name, address and telephone number; b. Model number and serial number; c. Name and address of your dealer or servicer; d. A clear description of the problem you are having; e. Proof of purchase (sales receipt).
13
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