Maytag MAH7500AWQ User Manual [en, es, fr]
GUIDE
MAYTAG NEPTUNE
®
WASHER
USE &CARE
USE &CARE
GUIDE
MAYTAG
N
EPTUNE
®
WASHER
MAH-2
2201828 D/11/04 ©2004 Maytag Appliances Sales Co.
TABLE OF
CONTENTS
Safety Instructions ................................................. 1-2
Operating Instructions...............................................3
Control Panel............................................................. 4
Using the Controls...............................................5-15
Features.................................................................16-17
Care & Cleaning ...................................................... 18
Storing the Clothes Washer...................................19
Reversing the Clothes Washer Door ..................19
Before You Call....................................................20-21
Operating Sounds ................................................... 22
Questions and Answers......................................... 23
Pop-Up Windows......................................................24
Warranty ................................................................... 25
Guide de l’Utilisation et d’entretien................... 26
Guía de Uso y Cuidado......................................... 53
Pour obtenir un affichage en français ou en espagnol, appuyer sur la touche Help (Aide), puis sur la zone (Sélection des préférences) et sélectionner la langue de votre choix.
Para cambiar el idioma de la pantalla a español o francés, oprima la tecla Help (Ayuda),oprima Select Preferences (Seleccionar Preferencias) y seleccione el idioma preferido.
1
Read all instructions before using the appliance.
As with any equipment using electricity and having moving parts, there
are potential hazards. To use this appliance safely, the operator should
become familiar with the instructions for operation of the appliance and
always exercise care when using it.
Do not install or store this appliance where it will be exposed to the
weather.
Install and level the clothes washer on a floor that can support the
weight.
This appliance must be properly grounded. Never plug the appliance
cord into a receptacle which is not grounded adequately and in accordance with local and national codes. See installation instructions for
grounding this appliance.
To avoid the possibility of fire or explosion:
• Do not wash items that have been previously cleaned in, washed
in, soaked in, or spotted with gasoline, dry-cleaning solvents, other
flammable or explosive substances as they give off vapors that
could ignite or explode. Hand wash and line dry any items containing these substances.
Any material on which you have used a cleaning solvent, or which
is saturated with flammable liquids or solids, should not be placed
in the clothes washer until all traces of these liquids or solids and
their fumes have been removed.
1
Welcome
Welcome and congratulations on your
purchase of a Maytag Neptune®washer!
Your complete satisfaction is very important to us. For best results, we suggest
reading this material to help acquaint you
with proper operating and maintenance
procedures.
Should you need assistance in the future,
it is helpful to:
1) Have complete model and serial
number identification of your washer.
This is located on a data plate on the
door.
Date of Purchase __________________
Model Number ____________________
Serial Number ____________________
2) IMPORTANT: Keep this guide and
the sales receipt in a safe place for
future reference. Proof of original
purchase date is needed for warranty service.
If you have questions, write us (include
your model, serial number and phone
number) or call:
Maytag Services
SM
Attn: CAIR® Center
P. O. Box 2370
Cleveland,TN 37320–2370
1-800-688-9900 USA
1-800-688-2002 CANADA
1-800-688-2080 USA TTY
(for deaf, hearing impaired or speech
impaired)
(Mon.–Fri., 8am–8pm Eastern Time)
http://www.maytag.com
For service and warranty information, see page 25.
NOTE: In our continuing effort to
improve the quality of our appliances, it
may be necessary to make changes to
the appliance without revising this
guide.
IMPORTANT SAFETY INSTRUCTIONS
read before operating your washer
2
3
4
5
6
WARNING – Hazards or unsafe practices which COULD result in severe
personal injury or death.
CAUTION – Hazards or unsafe practices which COULD result in minor
personal injury.
RECOGNIZE SAFETY SYMBOLS, WORDS, LABELS
WARNING
CAUTION
To r educe the risk of fire, explosion,electric shock property damage or injury to persons when using your appliance, follow basic precautions, including the following:
WARNING
What you need to know about safety instructions
Warning and Important Safety Instructions appearing in this manual are not
meant to cover all possible conditions and situations that may occur.Common
sense, caution, and care must be exercised when installing,maintaining or operating appliance.
Always contact your dealer, distributor, service agent, or manufacturer about
problems or conditions you do not understand.
2
These items include acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners, some spot
removers, turpentine, waxes and wax removers.
• Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
•Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2
weeks or more.HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period,
before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water
flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do
not smoke or use an open flame during this time.
Do not reach into the appliance if the tumbler is moving.
Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance
is used near children.
Do not tamper with controls.
Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in pub-
lished user-repair instructions that you understand and have the skills to carry out.
Unplug power supply cord before attempting to service your clothes washer.
Store laundry aids and other material in a cool, dry place where children cannot reach them.
Do not wash or dry items that are soiled with vegetable or cooking oil. These items may contain some oil after laun-
dering. Due to the remaining oil, the fabric may smoke or catch fire by itself.
Do not use chlorine bleach and ammonia or acids (such as vinegar or rust remover) in the same wash. Hazardous
fumes can form.
Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in following loads and cause skin
irritation.
Before the appliance is removed from service or discarded, remove the door to the washing compartment.
Do not sit on top of the clothes washer.
Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts,
wear or leaks and replace them every five years.
S
AVE
T
HESEINSTRUCTIONS
12
13
14
15
16
17
9
11
10
7
8
18
3
STATUS DISPLAY
After pressing start, this display will show the estimated time remaining in the
cycle. The estimated time may fluctuate to better indicate the wash time left in
the cycle.
Door Locked – Displays whenever the door of the clothes washer is locked.
The door can be unlocked by pressing the Start/Pause touchpad to stop the
washer.
WATER USE
The amount of water used will vary with each load. The Maytag Neptune
®
clothes washer uses an adaptive fill to provide the appropriate amount of water
for efficient cleaning performance and conservation of water and energy. Fill
time will vary depending on water pressure.
ESTIMATED TIME DISPLAY
OPERATING INSTRUCTIONS
• The tub can be loaded completely full with dry
unfolded clothes. However, do not pack the tub
tightly.
•Overloading may reduce washing efficiency and possibly cause creasing or wrinkling of the load.
• When washing big bulky items or a couple of small
items that do not fill the tub completely, such as a rug
or two sweaters, a few towels should be added for
improved tumbling and spin performance.
•When washing heavily soiled loads,it is very important
to avoid overloading the washer to assure good
cleaning results.
•To load a forgotten item, press the Start/Pause
touchpad, add the item, close the door and press the
Start/Pause touchpad. After a 15 to 30 second
pause, the cycle will resume.
NOTE: To assure that your additional items get clean,
do not wait more than five minutes after the cycle has
started to add the item.
For detailed information on sorting, pretreating stains, etc., see the enclosed Laundering Tips booklet.
LOAD THE
CLOTHES W
ASHER
Special Note: Press Back or Home for previous touchscreen.
estimated time:
main wash
door locked
40
hot wash
cold rinse
normal soil
16 min. wash
cotton/sturdy
fabrics
options
end chime medium
wrinkle free spin
remind chime ON
4
CONTROL PANEL
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
Touchscreen - An interactive
display that responds with the
touch of a finger.
Note: Exposure of the touchscreen to direct sunlight is not
recommended.
Favorites - Quick
access to your
named cycles.
Start/Pause - Press this
pad to start a cycle. Once
started, pressing this pad
will stop the washer at any
point in the cycle.
Help - Quick access to Stain
Brain, Before You Call,
Laundry Hints, Operating
Tips, Lock Out and Select
Preferences.
Back - Ta kes you to the previous screen.
Home - Ta kes you immediately to the first screen.
Off - Stops the washer
and the turns off the
display.
Special Note: Press Back or Home for previous touchscreen.
5
Home Screen – Select the
appropriate fabric setting. For
information on More Cycles and
Favorites see pages 7 and 9.
Wash/Rinse Temperature –
Select the appropriate
wash/rinse temperature.
Soil Level/Wash Time –
Select the appropriate soil
level/wash time.
SETTING A
WASH CYCLE
If there are no words on the touchscreen, open the door, touch any pad (except off), or touch the screen to
“wake” the controls.
USING THE CONTROLS
Step 1
Step 2
Step 3
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
hot wash
cold rinse
Wash/Rinse Temperature
warm wash
cold rinse
warm wash
warm rinse
cold wash
cold rinse
heavy soil
29 min. wash
light soil
10 min. wash
normal soil
16 min. wash
extra heavy soil
34 min. wash
quick
5 min. wash
Soil Level/Wash Time
cotton/sturdy – Normal tumble pattern and high speed spin. Use for towels,
jeans, sheets, linens, underwear, t-shirts.
wrinkle free – Reduced tumble pattern and spin speed to reduce wrinkling.
Use for dress shirts/pants, wrinkle free clothing, poly/cotton blend clothing.
delicates – Gentle tumble action and gentle spin speed. Use for dress
shirts/blouses, nylons, sheer or lacy garments.
hand wash – Alternating periods of short tumble and long soak with a gentle
spin speed. Use for items labeled hand wash.
hot/cold – Whites and heavily soiled color-fast items.
warm/warm – Color-fast items.When warm rinse is selected, only the third
rinse will be warm.The first and second rinses will be cold to conserve energy.
warm/cold – Moderately soiled color-fast items; most wrinkle free items.
cold/cold – Brightly colored, lightly soiled items; washable woolens.
IMPORTANT: The washer features an automatic temperature control to provide a
warm wash of approximately 105˚ F and cold wash of approximately 65˚ F.
While the washer is filling, you may notice only hot and/or only cold water going
through the dispenser when cold or warm wash temperatures are selected. This is a
normal function of the automatic temperature control feature as the washer determines the temperature of the water.
NOTE:To minimize wrinkling of wrinkle free fabrics, select Wrinkle Free fabrics setting. The Max Extract option is not recommended
extra heavy soil – Use for cleaning ground-in, stubborn soils.
heavy soil – Use for cleaning heavily soiled loads.
normal soil – Use for cleaning moderately soiled loads.This setting will be
appropriate for most loads.
light soil – Use for cleaning lightly soiled loads.
quick – The Quick setting offers a quick cycle time. Suggested uses include
freshening newly purchased clothes or clothing that has been packed away.
Special Note: Press Back or Home for previous touchscreen.
6
Review Screen – This screen
reviews your selections before
starting the washer. You may
press Start/Pause to begin
washing or press a displayed
choice to change previous selections.
Options Screen – The option
choices on the left turn the
options on or off. Some option
choices on the right show an
additional screen with multiple
choices. When the desired selections are made, touch Continue
to see the review screen once
again.
If you are satisfied with the selections, press the Start/Pause pad
to begin the cycle.
Step 4
Step 5
Step 6
cotton/sturdy
fabrics
Press "start/pause" or
change your selections below.
hot wash
cold rinse
normal soil
16 min. wash
options
medium cycle chime
extra rinse ON
remind chime ON
medium end of
cycle chime
wrinkle free
spin
Options
continue
extra rinse
on off
pre-soak
on off
stain cycle
on off
remind chime
on off
delay wash
on off
Special Note: Press Back or Home for previous touchscreen.
extra rinse – A fourth rinse at the end of the cycle to more completely
remove laundry additives and perfumes.
end of cycle chime – Touch “Loud”, “Medium”, “Soft” or “Off ” to set
the volume level of the end of cycle chime. Touch “Continue” to accept the
selected volume setting.
presoak – Adds 15 minutes of mostly soaking with minimal tumbling. Can be
selected with any cycle.
spin selection –This allows the proper spin speed selection for specific loads.
Max Extract should be selected for jeans, towels, and bedding. Wrinkle Free
for khakis, dress shirts and other Permanent Press or Wrinkle Free items.
Regular spin for anything else.
stain cycle – Adds time to the wash and rinses for better stain removal.
Automatically provides a fourth rinse. Can be selected with any cycle.
delay wash – Allows the start of any cycle to be delayed for up to 12 hours.
Touch the up or down arrow under hour and minutes to set the time.
remind chime –When on, the washer will chime every 5 minutes for 2 hours
or until the door is opened.
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
7
FAVORITES
Favorites allows you to create, name and save up to 24 commonly used wash cycles.
“Blue jeans” and “towels” favorite cycles have been programmed for you. To change these cycles for your prefer-
ences, see Edit a Favorite on page 8. For a detailed description of the settings, see pages 5 and 6,“Setting a Wash Cycle”.
Touch “Favorites” on the home
screen or the Favorites pad.
CREATE A F
AVORITE
Step 1
Step 3
Step 4
Step 5
Step 6
blue jeans towels
Favorites
create a
favorite
edit a
favorite
delete a
favorite
cotton/sturdy
Fabrics
Fabrics
delicates
wrinkle free
hand wash
hot wash
cold rinse
Wash/Rinse Temperature
warm wash
cold rinse
warm wash
warm rinse
cold wash
cold rinse
cotton/sturdy
fabrics
Press "continue" to name your
favorite or change selections below.
hot wash
cold rinse
normal soil
16 min. wash
options
medium cycle chime
wrinkle free spin
continue
Step 7
heavy soil
29 min. wash
light soil
10 min. wash
normal soil
16 min. wash
extra heavy soil
34 min. wash
quick
5 min. wash
Soil Level/Wash Time
medium end of
cycle chime
wrinkle free
spin
Options
continue
extra rinse
on off
pre-soak
on off
stain cycle
on off
remind chime
on off
delay wash
on off
Name A Favorite Cycle – Touch the corresponding
letter and space combination to spell out your favorite cycle
name, up to 12 characters. Press “Save”.Your new
Favorite Cycle will be displayed on the Favorites page.
abcde f
g
vwx z&
'
y
hi
j
klmn
o
qp
clear
space
save
rstu
Step 9
Fabrics – Select the appropriate
fabric setting.
Wash/Rinse Temps – Select the
appropriate wash/rinse temperature.
Soil Level/Wash Time – Select the
appropriate soil level/wash time.
Review Screen – This screen reviews
your cycle choices and allows you to
choose Options to further customize
your wash cycle. Press “Options” if
desired, or press “Continue”.
Options Screen –The option choices
on the left turn the options on or off.
Some option choices on the right show
an additional screen with multiple
choices. When the desired selections
are made, touch “Continue” to see
the review screen once again.
Step 8
cotton/sturdy
fabrics
Press "continue" to name your
favorite or change selections below.
hot wash
cold rinse
normal soil
16 min. wash
options
medium cycle chime
wrinkle free spin
continue
If satisfied with your selections, press “Continue” to
name your favorite cycle.
blue jeans towels
Favorites
whites
create a
favorite
edit a
favorite
delete a
favorite
Touch “Create a Favorite”.
Step 2
USING THE CONTROLS CONT.
or
8
Touch “Favorites” on the home
screen or the Favorites pad.
Touch “Edit A Favorite”. Touch
the favorite cycle you want to edit.
This allows you to change the settings of any favorite cycle. For a detailed description of the settings, see pages 5 and
6,“Setting a Wash Cycle”.
Step 1
Step 2
Step 3
Step 4
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
EDIT A FAVORITE
blue jeans towels
Favorites
create a
favorite
edit a
favorite
delete a
favorite
cotton/sturdy
fabrics
Press "continue" to name your
favorite or change selections below.
hot wash
cold rinse
normal soil
16 min. wash
options
medium cycle chime
wrinkle free spin
continue
If the current favorite cycle name still applies, touch
“Save”.If you prefer a new name, touch “Clear”,
type in the new name and touch “Save”. Use the
arrow at the top of the screen to backspace.
abcde f
g
vwx z&
'
y
hi
j
klmn
o
qp
clear
space
save
rstu
The review screen for that specific cycle will be displayed. Make
changes by touching the appropriate area. Press “Continue”.
Special Note: Press Back or Home for previous touchscreen.
or
DELETE A FAVORITE
Touch “Favorites” on the home
screen or the Favorites pad.
Touch “Delete A Favorite”. Touch
the favorite cycle you want to delete.
If the favorite cycle you want to delete
is on another page, touch the arrow in
the corner until you see the favorite
cycle you want to delete.
Step 1
Step 2
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
blue jeans towels
dress shirts
Favorites
create a
favorite
edit a
favorite
delete a
favorite
whites
blankets
sweaters
A pop-up window will appear to
verify that you want to delete a
cycle. If you are sure you want
to delete a cycle, press “Yes”.
Once the favorite cycle is
deleted, the other favorites will
move up one position.
Step 3
blue jeans towels
Select a favorite to delete
return without
making changes
or
Are you sure you want
to delete "blue jeans"?
Yes No
9
USING THE CONTROLS CONT.
M
OVE A FAVORITE
Touch “Favorites” on the Home screen or the
Favorites pad.
Touch “Edit a Favorite”.
Step 1
Step 2
Step 3
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
blue jeans towels
dress shirts
Favorites
create a
favorite
edit a
favorite
delete a
favorite
whites
blankets
sweaters
whites
blankets
sweaters
towels
dress shirts
blue jeans
Select favorite to edit
move favorite
to first page
return without
making changes
khakis
Select favorite to edit
move favorite
to first page
return without
making changes
Touch the area entitled “Move Favorite to First Page”.
Using the arrow at the top, scroll through the pages until you
get to the favorite you would like to move to the first page.
Touch that favorite cycle.
Step 4
Now the favorite cycle will appear in the upper left position of
the touchscreen. The other favorites cycles move back one
position with the sixth favorite cycle moving to the next page.
khakis
towels
Favorites
return without
making changes
dress shirts
blue jeans
whites blankets
move favorite
to first page
sweaters
Favorites
move favorite
to first page
return without
making changes
Special Note: Press Back or Home for previous touchscreen.
MORE
CYCLES S
ETTINGS
More Cycles offers the ability to choose a rinse and spin only cycle or a spin only.
Touch “More Cycles” on the
Home screen.
Step 1
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
The settings under “More Cycles” allow you to
choose from the following:
• Preset rinse and spin
• Preset spin only
• Customized rinse and spin
• Customized spin only
Step 2
warm
rinse & spin
cold
rinse & spin
custom
rinse & spin
spin
custom
spin
More Cycles
This screen reviews the preset selection for a “Warm Rinse and Spin”. Press
Start/Pause to begin rinsing or press a
displayed choice to change a selection.
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
warm rinse
temperature
1 rinse
medium end of
cycle chime
max extract
spin
WARM RINSE & SPIN
or
10
This screen reviews the preset selection
for a “Cold Rinse and Spin”. Press
Start/Pause to begin rinsing or press a
displayed choice to change a selection.
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
cold rinse
temperature
1 rinse
medium end of
cycle chime
max extract
spin
C
OLD RINSE & SPIN
This screen reviews the preset selection
for a “Spin”. Press Start/Pause to begin
spinning or press a displayed choice to
change a selection.
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
medium end of
cycle chime
max extract
spin
SPIN ONLY
Select the appropriate fabric setting.
This will determine the rinsing tumble
pattern.
Step 3
Select the appropriate rinse temperature. A warm rinse may feel better for
those with arthritic hands.
Step 4
warm rinse
Rinse Temperature
cold rinse
Select the number of rinses appropriate
for the load.
Step 5
one
Number of rinses
three
two
four
Select a spin speed appropriate for the
load. This will determine how much
moisture is removed from the load.
Step 6
max extract
Spin Speeds
wrinkle free
regular
This screen reviews the selections for “Custom Rinse
and Spin”. Press Start/Pause to begin rinsing or
press a displayed choice to change a selection.
Step 7
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
cold rinse
temperature
3 rinse
medium end of
cycle chime
max extract
spin
Touch “More Cycles” on the Home
screen.
Step 1
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
Touch “Custom Rinse and Spin” on
the More Cycles Screen.
Step 2
CUSTOM RINSE AND SPIN
Special Note: Press Back or Home for
previous touchscreen.
cotton/sturdy
Fabrics
Fabrics
delicates
wrinkle free
hand wash
warm
rinse & spin
cold
rinse & spin
custom
rinse & spin
spin
custom
spin
More Cycles
11
USING THE CONTROLS CONT.
Select the appropriate fabric setting. This tells the washer how to
spin for a certain load.
Step 3
Select a spin speed appropriate for
the load. This will determine how
much moisture is removed from
the load.
Step 4
This screen reviews the selections for a
“Custom Spin”. Press Start/Pause to
begin spinning or press a displayed
choice to change a selection.
Step 5
Touch “More Cycles” on the
Home screen.
Step 1
cotton/sturdy
Home
delicates
more cycles
wrinkle free
hand wash
favorites
Touch “Custom Spin” on the More
Cycles Screen.
Step 2
CUSTOM S
PIN
The Help feature offers a variety of detailed information including the stain brain, before you call, laundry hints, operating
tips, lock out feature and select preferences.
This section of the user guide will demonstrate how to easily navigate to the main areas of the help topics. From there,
you will easily be able to narrow your search for finding laundry information.
USING
HELP
STAIN BRAIN
The Stain Brain provides detailed steps to treat over 50 of the most common stains. The Stain Brain also offers the
user the option of automatically setting the washer cycle for the particular stain.
Touch the Help touchpad.
Select “Stain Brain”.
Select the first letter of the stain you want
to remove.
Step 1
Step 2
Step 3
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
abcde f
g
vwx z
y
hi
j
klmn
o
qp
unknown
rstu
Touch first letter of stain
cotton/sturdy
Fabrics
Fabrics
delicates
wrinkle free
hand wash
warm
rinse & spin
cold
rinse & spin
custom
rinse & spin
spin
custom
spin
More Cycles
max extract
Spin Speeds
wrinkle free
regular
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
medium end of
cycle chime
max extract
spin
Touch the Help touchpad.
Select “Before You Call”.
Step 1
Step 2
Step 3
won't fill
Before You Call
washer won't
spin & drain
To answer questions or request service,
call PriorityOne at 1-888-462-9824
washer stops
won't tumble
too noisy
leaks water
BEFORE
YOU C
ALL
Here you will see headings for common trouble-shooting topics.
Touch one of the displayed areas to see specific information.
Touch the arrows at the top of the screen to move forward or
back through the topics. For more detailed information see
“Before You Call” section pg. 20-21, or call 1-800-688-9900 USA
or 1-800-688-2002 Canada for further assistance.
If you would like to see the other topics, press
the Back touchpad to get back to the main
topics.
Step 4
Too Noisy
• Your Maytag Neptune washer should be
properly leveled.
• Weak floors can cause vibration and
walking.
• Be sure the rubber feet are installed on the
legs.
• Check that the leveling leg lock nuts are
tight.
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
Special Note: Press Back or Home for previous touchscreen.
12
Select the appropriate stain listing.
To automatically set the washer to
run the appropriate cycle for the
selected stain, touch “Set Washer
For This Stain”.
Review Screen - This screen reviews the selections
made by the Stain Brain before starting the washer.
Press Start/Pause to begin washing, or press a displayed choice to change selections.
Step 4 Step 5 Step 6
beverages
"B" Stains
butter
baby formula
blood
Baby Formula
1. Pre-treat the stain.
2. Use the Pre-Soak option with warm
water or soak in warm water for 1/2 hour.
3. Launder with appropriate bleach and
hottest water safe for the fabric and color.
4. Select the Stain Cycle option and Extra
Heavy wash time.
set washer for this stain
NOTE: Use the arrows at
the top of the screen to
scroll from letter to letter.
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
warm wash
cold rinse
ex.heavy soil
34 min. wash
options
medium cycle chime
max extract spin
pre-soak ON
stain cycle ON
13
USING THE CONTROLS CONT.
Touch the Help touchpad.
Select “Laundry Hints” from
the Help screen.
Step 1
Step 2
Step 4
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
LAUNDRY HINTS
Laundry Hints
water
temperature
dryer hints
washer
additives
cycles
detergents
washer
sorting
pre-treating
Step 3
color-safe bleach
Washer Additives
chlorine
bleach
starch
fabric
softener
bluing
Color-Safe Bleach
• Color-safe bleach should be added in with
detergent at the beginning of the cycle for most
benefit.
• Color-safe bleach can be used on most
items. It is most effective when used with a
warm or hot water wash.
Here you will see the available
topics. Touch the topics to see
specific information.
Touch the sub-topic to see specific information.
If you would like to see the other topics,
press the Back touchpad to get back to the
main topics.
Step 5
Special Note: Press Back or Home for previous touchscreen.
14
dispeners
Operating Tips
control
settings
unique
sounds
control
panel
washer care
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
Touch the Help touchpad.
“Operating Tips” provides information on
maximizing the touchscreen controls and use of
your washer.
Step 1
OPERATING TIPS
To activate lock out
press here
Lock Out Feature
To lock out the controls, touch
the area below for three seconds.
LOCK
OUT FEATURE
Step 2
Select “Operating Tips” from the Help
Screen.
Step 3
If you would like to see the other topics,
press the Back touchpad to get back to the
main topics.
Step 4
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
Touch the Help touchpad.
The “Lock Out Feature” deactivates the
touchscreen and touchpads. Press and hold the
“To Activate Lock Out Press Here” section
for three seconds. Use this feature for cleaning
the control panel or to prevent unwanted use of
the washer.
Step 1
Step 2
Select “Lock Out Feature” from the
Help Screen.
Step 3
If you would like to see the other topics,
press the Back touchpad to get back to the
main topics.
Step 5
To deactivate lock out
press here
Lock Out Feature
To unlock the controls, touch
the area below for three seconds.
To make the touchscreen and touchpads active
again, press and hold the “To Deactivate Lock
Out Press Here” section for three seconds.
Step 4
15
Touch the Help touchpad.
Touch “Select Preferences”. “Select Preferences” allows you to select the volume of the
touchscreen beeps, set the intensity of the screen display, activate the Auto Start and Energy
Saver functions, and change the display language to English, French or Spanish.
Touch “Loud”, “Medium”, “Soft” or
“Off” to set the volume level of the
touchscreen beeps. Touch “Continue”
to accept the selected volume setting.
Step 1
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
This provides audible feedback upon
making selections on the touch screen.
loud
soft
medium
off
Touch Screen Volume
continue
S
ELECT PREFERENCES
Depending on the lighting in your home
and other factors, you may want to adjust
the intensity of your touchscreen. Touch
the arrows to lighten or darken the display. Touch “Continue” when finished.
Use the arrow keys to adjust
the contrast of the viewing screen.
default
continue
You have the ability to change the
language between English, French
and Spanish. You will always see
the next screen in the selected language to make sure you want to
change the language.
Are you sure you would like to change the
language to French?
English to French
De l’anglais au fran ais
Yes/Oui
Souhaitez-vous vraiment s lectionner le
fran ais?
No/Non
TOUCHSCREEN
VOLUME
CHANGE MONITOR CONTRAST
CHANGE LANGUAGE
AUTO START
ENERGY SAVER
Special Note: Press Back or Home for previous touchscreen.
Step 2
Select Preferences
change monitor
contrast
medium touch
screen volume
cambiar a
español
change
to English
changer pour
le français
auto start
on off
energy saver
on off
If "Auto Start On" is chosen, the washer will
automatically start when the cycle is selected.
Once selected, it remains on until "Auto Start
Off" is selected.
Auto Start
Auto Start
On
Auto Start
Off
This washer is equipped with a heater to
improve cleaning performance. If "Energy Saver
On" is selected, the heater is off.
Energy Saver
Energy Saver
On
Energy Saver
Off
When “Auto Start On” is chosen, the
washer will automatically start when the
cycle is selected.
Selecting “Energy Saver On” deactivates the internal water heater.
“Energy Saver Off” activates internal
water heating for improved cleaning performance.
USING THE CONTROLS CONT.
16
FEATURES
Your Maytag Neptune®washer is designed
to use either high efficiency (HE) detergents or regular detergents normally used
with top-loading washers.
•For best cleaning results, use a high efficiency detergent
such as Tide HE or Wisk HE*. High efficiency detergents
contain suds suppressors which reduce or eliminate
suds. When less suds are produced, the load tumbles
more efficiently and cleaning results are maximized.
• When using regular detergent formulated for toploading washers, it is important to pay close attention to
the soil level of the load,load size, and water hardness**.
To avoid over-sudsing, reduce the amount of
detergent used with soft water or with small or
lightly soiled loads.
1. Pour laundry detergent directly into the detergent compartment before starting the clothes washer or as the
washer is filling.
2. If color-safe bleach is to be used,it should be added with
detergent to the detergent compartment for best results.
•When adding color-safe bleach with detergent, it is best if
both laundry products are in the same form; granular or
liquid.
The automatic dispenser consists of three compartments
which hold 1) liquid or granular detergent and color safe
bleach, 2) liquid chlorine bleach and 3) liquid fabric softener.
All laundry products can be added at once in their respective
dispenser compartments. They will be dispensed at the
appropriate time for most effective cleaning.
After loading the laundry additives into the dispenser, close
the dispenser lid.
* Brand names are trademarks of the respective manufacturers.
** To determine water hardness in your area, contact your local water
utility or State University Extension office in your area.
DETERGENT
AUTOMATIC
DISPENSER
D
ETERGENT
COMPARTMENT
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BLEACH COMPARTMENT
(Liquid Chlorine Bleach Only)
1. Add liquid chlorine bleach to the bleach compartment
Do not exceed the MAX FILL line.The chlorine bleach
compartment will hold
3
⁄4 of a cup.
2. Avoid splashing or over-filling the compartment. Over-
filling the compartment will release the liquid
chlorine bleach into the clothes washer too early.
3. The washer automatically dispenses bleach into the tub
when there are approximately two minutes left in the
wash portion of the cycle. This maximizes the effectiveness of the bleach.
4. The dispenser automatically dilutes liquid chlorine bleach
before it reaches the wash load.
1. Pour the recommended amount of liquid fabric softener into
the softener compartment. For smaller loads use less than
one cap full.
2. Fabric softener should be diluted with warm water until it
reaches the MAX FILL line on the compartment. Do not fill
above the MAX FILL line.If the compartment is filled
above the MAX FILL line, fabric softener will enter
the clothes washer too early.
3. This compartment automatically releases liquid fabric softener at the proper time during the rinse cycle.
NOTES:
• Never pour undiluted liquid chlorine bleach directly
onto the load or into the tub. It is a powerful chemical
and can cause fabric damage, such as weakening of the
fibers or color loss, if not used properly.
• If you prefer to use color-safe, non-chlorine bleach, add
it to the detergent compartment. Do not pour color-
safe bleach into the bleach compartment.
NOTES:
•Use the softener compartment only for liquid
fabric softeners.
•Using the Downy Ball* is not recommended with
this washer. It will not add fabric softener at the
appropriate time. Use the dispenser on top of the
washer.
*Brand names are trademarks of the respective manufacturers.
SOFTENER COMPARTMENT
FEATURES CONT.
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Turn off the water faucets after finishing the day’s
washing. This will shut off the water supply to the clothes
washer and prevent the unlikely possibility of damage from
escaping water. Leave the door open to allow the inside of
the washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other
spills as they occur.
Clean the following as recommended:
Control Panel – Clean with a soft, damp cloth. Do not use
abrasive powders or cleaning pads. Do not spray cleaners
directly on the panel.
Cabinet – Clean with soap and water.
The dispenser may need to be cleaned periodically due to
laundry additive build-up. For easy clean-up of the dispenser,
grasp the removable two-compartment container (for bleach
and softener) as shown in illustration #1. As you begin to lift
the two-compartment container, tilt slightly inward, according
to illustration #2 and remove from the main dispenser.
Once the two-compartment container is removed from the
main dispenser, take it to a sink. Follow illustration #3 to
NOTE: Do not use any cleaning substance but water in the main dispenser. It is possible for cleaning substances to
drain into the tub. If this should happen, set the washer for a rinse and spin cycle to remove any cleaning substance from
the washer before doing a load of laundry.
CARE AND CLEANING
CLEANING THE DISPENSER
remove the cap covering the siphon tube for the bleach and
softener. Run warm water and a soft brush or cloth over the
two parts to remove any excess laundry additives.
Clean the main dispenser area using water and a soft cloth.
Once the main dispenser is clean, follow the illustrations in
reverse order to replace the two compartment container to its
original location.
1
2 3
Clean the interior of the washer periodically to remove any
dirt, soil, odor, mold, mildew or bacteria residue that may
remain in the washer as a result of washing clothes. We recommend taking the following steps every 60 to 120 days to
clean and freshen your washer interior. The frequency with
which the washer should be cleaned and freshened depends
on factors such as usage, the amount of dirt, soil or bacteria
being run through your washer, or the use of cold water.
Failure to follow these instructions may result in unsatisfactory conditions, including unpleasant odor and/or permanent
stains on the washer or washload.
CLEANING THE INTERIOR
To clean and freshen the washer interior:
1. Make a solution of one cup chlorine bleach and two cups
warm water. Be careful not to spill or splash the bleach
solution.
2. Wipe the lower portion of gray door seal with bleach solu-
tion and soft cloth.
3. Fill the bleach dispenser with chlorine bleach.
4. Run the washer through a complete cycle using hot water.
5. Repeat the wash cycle if necessary.
Hard water deposits may be removed, if needed using a rec-
ommended cleaner labeled clothes washer safe.
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STORING THE CLOTHES WASHER
Clothes washer door swing direction can be changed using the following procedure:
1) Swing door fully open and support it while removing four hinge screws (which hold hinges to door assembly).
2) Move door to a work surface and transfer four color matched door screws to the opposite side of the door assembly.
3) Remove one screw holding top hinge to cabinet and one screw holding top hinge cover to cabinet (opposite side).
4) Remove hinge and bracket from cabinet by moving them up and down to a position where they are released.
5) Install hinge and bracket in swapped locations and drive screws to attach them securely to the cabinet.
6) Compare top hinge and top bracket to bottom hinge and bottom bracket for correct hinge assembly position.
7) Repeat procedures 4 through 6 for bottom hinge to cabinet and bottom bracket to cabinet.
8) Support door in fully open position on hinge side and drive four screws to securely attach hinges to door assembly.
9) Close door and check to see that clothes washer operates properly.
Washers can be damaged if water is not removed from hoses
and internal components before storage. Prepare the washer
for storage as follows:
• Select the “Cotton/Sturdy” and “Quick” setting and
add one cup of bleach to the detergent dispenser without
clothes in the tumbler. Run the clothes washer through a
complete cycle.
•Turn the water faucets off and disconnect the inlet hoses.
• Disconnect the clothes washer from the electrical supply and
leave the washer door open to let air circulate inside the tumbler.
• If the washer has been stored in below-freezing temperatures,
allow time for the water left over in the washer to thaw out
prior to use.
For information on long-term storage or storage of your washer during extreme cold temperatures,
call Maytag Customer Assistance toll-free at 1-800-688-9900 USA and 1-800-688-2002 Canada.
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
REVERSING THE CLOTHES WASHER DOOR
20
•Use Max Extract Spin Speed option.
•Try using a high efficiency detergent to reduce sudsing.
• Load is too small. Very small loads (one or two items) may not be balanced and may not spin out
completely.
•Make sure door is firmly closed.
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
•Avoid overloading.
•Use high efficiency detergent to prevent over-sudsing.
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
• Close the door and push the Start/Pause touchpad. For your safety, washer will not tumble or spin
unless the door is closed.
• After pressing the Start/Pause touchpad, it will take 30 seconds before the clothes washer begins to
spin. The door must lock before spin can be achieved.
• See “Tub is Completely Full of Suds” below.
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Close door and push the Start/Pause touchpad to start the clothes washer. For your safety, washer
will not tumble or spin unless door is closed.
• This may be a pause or soak period in the cycle. Wait briefly and it may start.
•Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
• Run the clothes washer through another complete cycle using cold water.
• Reduce detergent amount for that specific load size, soil level and water hardness.
• Use high efficiency or low sudsing detergent specially formulated for front load washers.
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the water heater. It should be set to deliver a minimum 120°F (49°C) hot water at the tap.
Also check water heater capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• When warm rinse is selected, only the final rinse will be warm. The first two
rinses will be cold.
• As the washer is filling, the water temperature may change as the automatic temperature control
feature checks incoming water temperature. This is normal.
• The washer features an automatic temperature control to provide a warm wash of approximately
105˚ F and cold wash of approximately 65˚ F. While the washer is filling, you may notice only hot
and/or only cold water going through the dispenser when cold or warm wash temperatures are
selected. This is a normal function of the automatic temperature control feature as the washer determines the temperature of the water.
BEFORE YOU CALL
For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the
enclosed Laundering Tips booklet.
Fills with the
Wrong
Temperature
Water
Tub is Completely
Full of Suds
Stops
Won’t Spin
or Drain
Leaks Water
Load is Too Wet at
End of Cycle
CONTINUED
CHECK THESE POINTS IF YOUR M
AYTAG
NEPTUNE
®
WASHER...
21
• Be sure the door is tightly closed.
• Plug cord into a live electrical outlet.
• Check fuse or reset circuit breaker.
• Open and close the door, then push the Start/Pause touchpad.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Check fuse or reset circuit breaker.
• Open and close the door and press the Start/Pause touchpad. For your safety, the clothes washer will
not tumble or spin unless the door is closed.
• Press the Start/Pause touchpad to stop the washer.
•It may take a few moments for the door lock mechanism to disengage.
• See Cleaning the Interior, page 18.
• Clothes washer should be leveled properly as outlined in installation instructions.
• Check that the leveling leg lock nuts are tightened.
• Be sure rubber feet are installed on leveling legs.
• Weak floors can cause vibration and walking.
•For information on normal operating sounds, see page 22.
• The contrast may need to be adjusted. Select “Help” then “Select Preferences”.Touch “Change
Monitor Contrast”. Using the arrows move the block to the left or right to improve the visual
quality of the touchscreen.
BEFORE YOU CALL CONT.
CHECK THESE POINTS IF YOUR M
AYTAG
NEPTUNE
®
WASHER...
For further assistance, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA and 1-800-688-2002
Canada. U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
Door Locked Shut;
Will Not Open
Freshening
Your Washer
Is Noisy
Won’t Fill
Won’t Tumble
The Touchscreen is
Fading
22
OPERATING SOUNDS
NORMAL OPERATING SOUNDS OF YOUR
MAYTAG
NEPTUNE
®
CLOTHES WASHER
High pitched sound during a spin
cycle.
The motor increases speed to spin the tub to remove moisture from the load.
Detergent is dispensed at the start of the cycle. Bleach is dispensed during final
minutes of wash. Fabric softener is dispensed during the third rinse while the
washer is filling.
The sealed balance ring around the tub contains a liquid and is designed to
make the washer spin smoothly.
The tub rotates one direction followed by a pause.The tub reverses direction
and pauses.This action continues throughout the cycle.
After reaching the maximum spin speed, the washer may reduce spin speed
slightly for maximum performance.
The tumbler will begin to accelerate to speed, then slows back down to redistribute the load more evenly when an unbalanced load occurs.
The Maytag Neptune
®
clothes washer uses a true adaptive fill and adds more
water during the wash cycle as it is needed.
Water flows through the dispenser to dilute and add bleach or fabric softener
at the appropriate time.This will occur even if bleach and fabric softener are
not used.
Before the washer starts to fill, it will make a series of clicking noises to check
the door lock and do a quick drain.
OR
Flushing water sound coming from
the dispenser area.
Sloshing or gurgling water sound
when washer is off and the tub is
rotated.
“Whirring” or “Sloshing” sound
followed by a pause, repeated
throughout the wash cycle.
Clothes washer maintains a slightly
reduced spin speed after achieving a
higher spin speed.
The spin speed slows down dramati-
cally when it sounds like an out-of-balance load.
Water is added after the washer
has been tumbling for a while.
Clicking/draining sounds when washer
is started.
QUESTIONS & ANSWERS
Q. What’s the best cycle to use if I have stains on my laundry?
A. Select Cotton/Sturdy fabrics, the Heavy soil wash time and the Stain Cycle option. Pretreat the stains with a laundry pre-
treat product. Refer to the “Stain Brain” under Help for more information on treating specific stains.
Q. How large of a load can I wash in my Maytag Neptune®washer?
A.The tub can be loaded completely full with dry, unfolded clothes. However, do not pack the tub tightly. If the load is heavily
soiled it is very important not to overload the washer.
Q. At the end of the cycle my load comes out wetter than normal.What causes this?
A. During tumble and spin the washer may have had difficulty getting to a full spin speed because the load was not evenly dis-
tributed.This can occur with small loads, heavy items or a load in which too much detergent was used, causing over-sudsing.
Redistribute the load in the washer, close the door and follow these steps. Touch “More Cycles”, “Spin”, and Start/
Pause.
Q.
My laundry items seem to be very wrinkled at the end of the cycle. What can I do to correct the problem?
A. Wrinkling is caused by the combination of heat and pressure. Be sure wrinkle free or permanent press fabrics are washed
on the Wrinkle Free cycle, Wrinkle Free Spin, and a cold rinse is used. (See pg. 5 for Wash/Rinse Temperature).
DO NOT USE MAX-EXTRACT.
Q. My whites are not as white as I’d like.What can I do?
A. Wash white loads using the Cotton/Sturdy fabric selection. Select the hot wash/cold rinse temperature setting and put 3/4
cup of chlorine bleach in the bleach dispenser. The bleach will be dispensed in the final minutes of the wash providing for
optimal whitening. Maytag recommends a hot water wash temperature of 120-140˚ F (49˚- 60˚ C).
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