This manual is to be used only by a Maytag Authorized Service Technician familiar with and
knowledgeable of proper safety and servicing procedures and possessing high quality testing
equipment associated with microwaves, gas, and electrical appliance repair.
All individuals who attempt repairs by improper means or adjustment subject themselves and
others to the risk of serious or fatal injury.
USE ONLY GENUINE MAYTAG APPROVED FACTORY REPLACEMENT COMPONENTS.
Each model will be covered separately in a section pertaining only to its control system
and internal components. Because the basic structure for all washers is the same, they
will be covered generally without regard to model.
Model(s) covered in this manual:
MAH3000
For additional information on material covered in this manual, including safety issues,
contact:
Door Latch Switch Monitoring.................................................................................................................... 1-11
Door Lock/Spin Control................................................................................................................................... 1-11
Voltage Checks ......................................................................................................................................................... 2-2
Water Valve Test....................................................................................................................................................... 2-2
Wax Motor Check/Door Lock Mechanism............................................................................................ 2-2
DRIVE MOTOR ................................................................................................................................................................... 2-7
MOTOR CONTROL BOARD ...................................................................................................................................... 2-7
Motor & Motor Control Test............................................................................................................................ 2-8
Motor Phase Test .................................................................................................................................................... 2-8
Motor Windings Check ....................................................................................................................................... 2-9
UNBALANCE CONTROL SYSTEM .................................................................................................................. 2-11
Tub Displacement Switch............................................................................................................................... 2-12
Fills and Will Not Tumble................................................................................................................................... 3-4
Washer Will Not Spin ........................................................................................................................................... 3-6
Machine Stalls During Spin............................................................................................................................... 3-8
Maximum Spin Speed Is Not Reached ................................................................................................... 3-9
Wash Cycle Takes Longer Than Normal .............................................................................................. 3-10
Suds Coming Out Of Door............................................................................................................................. 3 - 10
Washer Will Not Start ........................................................................................................................................ 3-11
Motor Phase Test ................................................................................................................................................. 3-12
Door Latch Hoop ..................................................................................................................................................... 5-2
FRONT PANEL................................................................................................................................................................... 5-2
TOP COVER......................................................................................................................................................................... 5-3
DOOR LOCK MECHANISM ....................................................................................................................................... 5-3
FRONT SHROUD ASSEMBLY................................................................................................................................. 5-4
WATER VALVE................................................................................................................................................................... 6 -1
WATER LEVEL PRESSURE SWITCH.................................................................................................................. 6-2
AIR DOME HOSE.............................................................................................................................................................. 6-2
DOOR BOOT........................................................................................................................................................................ 7 -1
OUTER TUB COVER...................................................................................................................................................... 7-2
SPIN BASKET ASSEMBLY W/BALANCE RING .......................................................................................... 7-3
SPINNER TUB SUPPORT........................................................................................................................................... 7-5
SEAL SYSTEM .................................................................................................................................................................. 7-6
OUTER TUB ASSEMBLY............................................................................................................................................ 7-7
TUB DISPLACEMENT SWITCH............................................................................................................................. 7-9
SECTION 8. MOTOR DRIVE SYSTEMSECTION 8. MOTOR DRIVE SYSTEM
SECTION 8. MOTOR DRIVE SYSTEM
SECTION 8. MOTOR DRIVE SYSTEMSECTION 8. MOTOR DRIVE SYSTEM
DRIVE BELT ......................................................................................................................................................................... 8 -1
DRIVE MOTOR ................................................................................................................................................................... 8 - 1
MOTOR CONTROL ......................................................................................................................................................... 8-3
Schematic Prior to Series 17 .......................................................................................................................... 9 - 1
Timer Chart Prior to Series 17 ....................................................................................................................... 9-2
Schematic Series 17.............................................................................................................................................. 9-3
Timer Chart Series 17 .......................................................................................................................................... 9-4
Schematic Series 18.............................................................................................................................................. 9-5
Timer Chart Series 18 .......................................................................................................................................... 9-6
Schematic Series 19.............................................................................................................................................. 9-7
quired. Use 15 amp fuse or compatible
circuit breaker for electrical service.
•Standpipe Drain System must accept 1½"
O.D. drain hose. Standpipe height of 36"
is recommended.
NOTE: If drain standpipe is in excess of 5 feet
above floor level, install pump accessory kit,
part number 22002136.
•This unit is not equipped with a siphon
break, and the drain hose must be elevated
to a minimum height of 24". A 36" high
standpipe is recommended. For all installations the drain hose must be supported
by the drain hose strap on the back of the
washer.
•Hot and Cold water faucets must be within
four (4) feet of the back of the washer . This
allows quick access for immediate water
shut off.
•Water heater should be set to deliver a
minimum of 120ºF (49º C) hot water to the
washer.
•Do not store or operate washer in tem-
peratures below freezing. This can cause
damage to the pump, hoses and other
components.
cause an extended fill time. Refer to the
troubleshooting section for more information regarding a solution for slow fill
situations.
•Best performance is obtained with the
washer installed on a solid floor. Wood
floor constructions may need to be reinforced to minimize vibration from unbalanced load situations. Carpets and soft
tile surfaces are also contributing factors
to vibration and/or movement during the
spin cycle. Never install washer on a plat-
form or weak support structure.
UNCRATING INSTRUCTIONS
NOTE: The following steps must be per-
formed in the correct order to ease uncrating.
1.Remove the carton by cutting only in
marked areas of the carton. CAUTION:
Hoses are connected to the washer.
2.Carefully remove any packaging materials from the outside of the washer.
IMPORTANT: DO NOT cut the red straps
securing the power cord and inlet hoses
at this time. They will be removed later
during installation.
3.Remove the accessory package from inside the tub.
4.Remove the crate bottom from the washer
by removing crate bottom wire clips.
•Water pressure of 20 - 120 P.S.I. is required
to fill the washer in the appropriate time
frame. Pressures of less than 20 P.S.I. may
1.Two separate red shipping straps are used
to secure the machine for shipping purposes and to secure the power cord with
the water inlet hoses. Remove the straps
in the following sequence:
A . Locate the metal buckles securing the red
straps which extend through slots in the
rear wall of the cabinet. The buckles are
positioned in the center of the red straps.
Carefully cut the red straps, and remove
the metal buckles. NOTE: Cut the strapsas close to the buckles as possible. Discard the buckles.
Figure 1-2
3.Locate the two (2) ½" hex head shipping
bolts extending up through the bottom of
the base (Figure 1-4). The shipping bolts
are near the center of the base toward the
front of the washer. Remove both bolts,
freeing the tub and suspension. Do not
be alarmed should the tub assembly shift
when the last bolt is removed. Some shifting of the tub is normal.
Figure 1-1
Figure 1-3
B. Grasp each loose strap individually and
pull the strap to remove it from the cabinet. Discard the strap (Figure 1-2).
2.Tip washer slightly forward. Loosen rear
leveling leg lock nuts. Tip washer back
slightly to loosen front leveling leg lock
nuts (Figure 1-3).
1-5). Note the H and C designations on the
water valve bracket for the Hot and Cold
hoses.
Figure 1-4
4.Slide the washer into position and check
the levelness and stability of the washer.
If necessary, slide the washer out of position to either raise or lower the leveling
leg as required to level and stabilize the
washer securely on all four legs. Slide the
washer back into position to confirm levelness to the floor. When the washer is
level, tighten the locking nuts up againstthe base of the washer. This will secure
the leveling legs in place.
5.Install the rubber feet, found in the installation package, on all four (4) legs (Figure
1-3).
6.Pull the drain hose vertically to the drain
strap . Then route the drain hose through
the drain hose strap on the back of the
washer and snap into the plastic hook of
the strap.
7.Install gooseneck end of drain hose into
drain standpipe. Be sure the connection
is not airtight between the drain hose and
standpipe. Standpipe must be at least 24"high. 36" height is recommended.
8.Connect inlet hoses to water supply using screen washers (found in the installation package) at faucet connections, with
the domed screen facing the faucet. Attach hoses to the faucets and the water
valve.
Figure 1-5
NOTE: Accessory inlet hoses are available in
various lengths, up to 10 feet.
GROUNDING POLARITY CHECKS
The receptacle used for all Maytag products
operating on 120 Volts AC must be properly
grounded and polarized.
The power cord should be equipped with a
three (3) PRONG POLARIZED GROUNDING
PLUG FOR PROTECTION AGAINST SHOCK
HAZARD and should be plugged directly into
a properly grounded and polarized receptacle.
CAUTION: Do not cut or remove the grounding prong from this plug.
It is the responsibility of the person installing
the appliance to ensure it is adequately
grounded and polarized at the point of installation. Local conditions and requirements
should be taken into consideration. In cases
where only a two (2) prong receptacle is available, it is the personal responsibility of the
customer to have it replaced with a properly
grounded and polarized three (3) prong receptacle (Figure 1-6).
Plug power cord into a properly grounded 120
volt AC-approved electrical service. This
must be protected by a dedicated 15 amp fuse
or circuit breaker.
All grounding and wiring should be performed
in accordance with national and local codes.
USE OF ADAPTERS IS NOT RECOMMENDED.
Figure 1-6
SPECIFICATIONS
CAPACITY3.1 Cubic Feet
CAPACITY3.1 Cubic Feet
ELECTRICAL120 volt s, 60 Hz; Requi r es 15 am p circ uit b r eaker or fus ed el ect ri cal
ELECTRICAL120 volt s, 60 Hz; Requi r es 15 am p circ uit b r eaker or fus ed el ect ri cal
supply. Power cord must be connected to a properly grounded and
supply. Power cord must be connected to a properly grounded and
pol arized o utlet .
pol arized o utlet .
MOTORSwitched Reluctance Motor controlled by a microprocessor motor
MOTORSwitched Reluctance Motor controlled by a microprocessor motor
control board. Motor pulley ratio (motor to spinner RPM) 14 to 1.
control board. Motor pulley ratio (motor to spinner RPM) 14 to 1.
POWER U SAGEMotor Input :During Wash Tumble- 150 Watts
POWER U SAGEMotor Input :During Wash Tumble- 150 Watts
(Wattage readings taken with no clothes in spinner.)
(Wattage readings taken with no clothes in spinner.)
TU MBL ER SPEEDWash Tumble47-51 RPM
TU MBL ER SPEEDWash Tumble47-51 RPM
Rin se Tu m ble47-5 1 RPM
Rin se Tu m ble47-5 1 RPM
High Speed Spin800 RPM (± 50 RPM based upon optim um
High Speed Spin800 RPM (± 50 RPM based upon optim um
WATER USAGEWater pressure should be 20-120 p.s.i. (1.06-8.4 4 kg/cm ) at inlet hose
WATER USAGEWater pressure should be 20-120 p.s.i. (1.06-8.4 4 kg/cm ) at inlet hose
connection. Total water usage is approximately 25 gallons; varies w ith
connection. Total water usage is approximately 25 gallons; varies w ith
cl othe s lo ad. W ater fill in th e spi n b asket w it h no clo thes, m easured
cl othe s lo ad. W ater fill in th e spi n b asket w it h no clo thes, m easured
near the rear seam of the spin basket.
near the rear seam of the spin basket.
WASH LEVEL3-4 inches
WASH LEVEL3-4 inches
RINS E LEVEL4-5 inc hes
RINS E LEVEL4-5 inc hes
HOSE LENGTHSFour-foot inlet hoses with inlet washers and attaches to water valve.
HOSE LENGTHSFour-foot inlet hoses with inlet washers and attaches to water valve.
DIMENSIONSCab ine t di mens io ns: 27" (68.58c m) W x 27 ½ ” (69.85 cm ) D x 36"
DIMENSIONSCab ine t di mens io ns: 27" (68.58c m) W x 27 ½ ” (69.85 cm ) D x 36"
WEIGHT (Approx.)Un car to ned190lb . (86 kg.) Ap p ro x .
WEIGHT (Approx.)Un car to ned190lb . (86 kg.) Ap p ro x .
S CREW & BO LT T ORQ UESBolt, Counter Weight7in. lbs.(± 3in.lbs)
S CREW & BO LT T ORQ UESBolt, Counter Weight7in. lbs.(± 3in.lbs)
Drain hose attaches to pump and will accomm odate 36" dr ain stand
Drain hose attaches to pump and will accomm odate 36" dr ain stand
pipe.
The control system in the Neptune horizontal axis washer generally consists of a timer and
microprocessor-based machine control. These receive input signals and send output signals to
other equipment in the washer, including the motor and motor control, user input switches,
user indicator lights, the door latch and lock assembly, water valves, drain pump, unbalance
switches, dispenser actuator wax motors, a pressure switch, and a tub light.
The machine control has direct control of these items:
-Motor speed and direction, through signals to the motor control.
-Door lock wax motor.
-Hot and cold water valves, with an input signal from the timer and pressure switch.
-Timer motor.
-On Light.
In general, the timer dial is rotated to a desired setting, selects the cycles options using the
option switches, and starts the washer. The machine control reads the inputs from the timer,
option switches and pressure switch then send output signals to the motor control and other
components based upon those inputs. When the machine control has completed its set of
instructions for the specific timer setting, it energizes the timer motor output to advance the
timer to the next increment, reads a new set of input signals from the timer, and acts upon
them. This continues until the cycle is complete. (See Figure 1-7 & 1-8 for a generic representa-
When input is present, this is indication the
washer door is locked. The machine controller will not command the spinner to spin faster
than 50 rpm when the input is not present
prior to spin.
END-OF-CYCLE SIGNAL INPUT
The End-of-Cycle Signal Input is energized
through a user input switch on the control
panel. When this is energized and the cycle
has finished, the machine control will sound
the End-of-Cycle signal (See End-Of-Cycle Sig-
nal Output).
FABRIC SELECTION INPUTS
The Fabric Selection Inputs are energized
through a user input switch on the control
panel. The machine control reads these inputs to determine which cycles should be run
when the washer is started.
MAX EXTRACT INPUT
The Max Extract Input is energized through a
user input switch on the control panel. When
input is energized, the machine control will
modify the final spin profile to the max extract profile.
Series 17 & Later
NOTE: If the user selects the Hand Washables
fabric selection, all spins will follow the Max
Extract profile regardless of whether the user
selects the Max Extract option.
OUT-OF-BALANCE INPUT
The Out-of-Balance Input Signal is provided
by three normally-closed switches wired in
sequence. If any of these switches opens due
to an out-of-balance condition, the signal will
be momentarily lost (See Unbalance Control
System).
PRESSURE SWITCH INPUT
The input signal from the Pressure Switch
serves two purposes. It supplies power for
the water valves and provides an indication
to the machine control as to whether the commanded water level has been reached.
When the timer advances into a cycle sequence that calls for water, power is supplied
through the timer to either the wash or rinse
level contacts on the pressure switch. When
the water level in the tub is below the full level
for that setting, the pressure switch circuit is
closed, supplying power for the water valves
to the machine control. When the water level
switch is satisfied, the pressure switch circuit
is opened and power for the water valves is
no longer passed to the machine control. The
machine control interprets this loss of power
as an indication that the water level has
reached the full level.
When the washer is at the "full" level and the
timer is set in a Prewash Tumble, Main Wash
Tumble, Light Wash Tumble, or Rinse Tumble
increment, the machine control will begin the
sequence timing defined for each cycle and
fabric selection setting (See Cycle Sequence
Definitions).
During the drain and spin increments after the
main wash, first rinse, second rinse, and extra rinse increments, the wash side circuit in
the pressure switch is closed. When the water level drains below the wash full level, the
circuit will close and energize the pressure
switch input. The machine control interprets
this signal (not to energize the water valve
outputs) to measure how quickly the washer
is draining. If the machine control commands
a spin speed above 51 rpm before the pressure switch input is energized, it will drop the
speed to 0 rpm and hold there until the pressure switch input is energized. An additional
delay equal to the length of time elapsed will
occur before the pressure switch input is energized. If four minutes elapse without the
pressure switch input being energized, the
machine control will energize the timer motor output to advance the timer into the next
increment and continue with the cycle.
TACH INPUT
The tach input is a feedback signal from the
motor control. It provides eight pulses per
revolution of the switched reluctance motor.
The motor runs at 14 times the speed of the
spinner (14:1 belt ratio). The tach input is used
for monitoring speed and out-of-balance detection (See Tachometer Circuit Diagnostics).
If the machine control commands a motor
speed and direction but does not sense a tach
input signal within five seconds, it will disengage the line relay to stop the washer. This
generally indicates a locked rotor or a malfunction in the motor control.
If the machine control senses a tach input signal when it is not commanding the motor to
run, it will disengage the line relay to stop the
washer.
If the machine control commands a coast
down from final spin speed but is still receiving a tach input signal after two minutes, it
will disengage the line relay to stop the washer.
TEMPERATURE SENSOR INPUT
A thermistor is located in the water valve to
monitor the blended incoming water temperature. The machine control uses this input signal to regulate the water temperature with the
warm or cold wash or warm rinse temperature selections (See Water Valve Outputs).
START/STOP INPUT
The start/stop input is energized by the momentary Push-to-Start/Stop Switch. If this input is energized when a cycle is in progress,
the machine control will disengage the line
TIMER INPUTS
The Timer Input signals are energized through
the cams in the timer. The timer operates with
a 30 second drive cycle and a 5.8 second advance time (See Timer Input Charts).
relay, both water valve output signals, the door
lock wax motor signal, the timer motor output signal, and the on-light output signal. If
this input is energized when a cycle is not in
progress, the machine control will energize
the line relay and begin the cycle sequence as
defined by the timer and user input switches
The Water Temperature inputs are two separate signals defined by a user input switch on
the control panel. The machine control interprets these signals to determine what the water temperature should be for each fill (See
W ater Valve Outputs).
1-7
OUTPUT DEFINITIONS
DOOR LOCKED LIGHT OUTPUT
NOTE: This section applies only to washers
between Series 10 and 16. The "Door Locked"
lights on washers from Series 17 and after are
controlled by a "Door Locked" light switch.
END-OF-CYCLE SIGNAL OUTPUT
The End-Of-Cycle Signal Output is an internal signal on the machine control between the
microprocessor and annunciator. The end-ofcycle signal sounds when a wash cycle is finished and the End-Of-Cycle Input is energized.
The end-of-cycle signal sounds as six pulses
in a 0.35 seconds on, 0.15 seconds off pattern
(See Timer Input Charts).
The Door Locked Light Output signal powers
a 1/3 watt neon indicator lamp on the control
panel. This output is first energized when the
Door Lock Wax Motor Output is energized. At
the end of the cycle, it remains energized for
50 seconds after the Door Lock Switch Input
shuts down. This delay allows the wax motor
to fully retract and unlock the door.
NOTE: The washer will continue to tumble
at the end of cycle until this 50 second delay
is elapsed.
DOOR LOCK WAX MOTOR OUTPUT
The Door Lock Wax Motor Output signal powers a wax motor in the door lock assembly.
The wax motor extends to drive the door lock
system for the washer.
If the washer is started with the timer set in a
Prewash Tumble, Main Wash Tumble, or Light
Wash Tumble increment, the machine control
will wait for three minutes before energizing
the Door Lock Wax Motor Output. This delay
is not affected by water level. This output remains energized until the end of the cycle.
If the washer is started with the timer set in a
Prewash Drain, Bleach Dispense, Spin1, Rinse
Tumble, Spin2, or Spin3 increment, the machine control will energize this output immediately.
ON LIGHT OUTPUT
NOTE: This section applies only to washers
from Series 17 and after. The "Door Locked"
lights on washers between Series 10 and 16
are controlled by a cam on the timer.
The Door Locked Light Output signal powers
a 1/3 watt neon indicator lamp on the control
panel. This output is energized when the
washer is operating in a wash or spin cycle.
Note that the "On" light is not illuminated when
the timer is in a delay increment.
TIMER MOTOR OUTPUT
The machine control energizes the Timer
Motor Output to allow for variable-length
timer increments. If the washer is started with
the timer set in a Prewash Tumble, Main Wash
Tumble, Light Wash Tumble, or Rinse Tumble
increment, the machine control will not begin the cycle sequence timing until the water
level reaches the appropriate level. The Timer
Motor Output is disengaged during this time.
The machine control will stop the washer by
disengaging the line relay if the following occur: 1) The machine control energizes the
timer motor until it senses a timer change. 2)
The timer motor remains energized for five
minutes while the timer inputs change (See
Timer Input Charts).
The machine control will continuously energize the Door Lock Wax Motor Output during
the final (Spin 3) sequence until 30 seconds
before the washer begins to coast from the
final speed.
The machine control counts the number of
rinses during a normal wash cycle. In the first
and second Rinse Tumble increments, the
machine control will energize the Timer Motor Output as soon as the Pressure Switch Input is no longer energized, indicating that the
water has reached the full level. In the third
and fourth (if Extra Rinse is selected) Rinse
Tumble increments, the machine control will
energize the Timer Motor Output 30 seconds
after the Pressure Switch Input is no longer
asserted.
The machine control will energize the Timer
Motor Output when the timer is set into a
Spin1, Spin2, or Spin3 increment 30 seconds
before the end of the spin. It will remain energized until the timer inputs change.
TORQUE OUTPUT
The machine control commands motor speed
and direction through the Torque Output from
the machine control to the motor control.
This output is a pulse width modulated (PWM)
signal (See Section 2: Machine Control).
circuit opens and de-energizes the Pressure
Switch Input on the machine control, which
de-energizes the Water Valve Outputs.
The machine control will read the Water Temperature Sensor Input to determine the
blended water temperature passing through
the water valve. In a warm wash fill, the machine control will first energize both the hot
and cold Water Valve Outputs for five seconds
then de-energize the cold Water Valve Output
and monitor the water temperature. When
the Water Temperature Sensor Input passes
the warm threshold (approx. 20 K Ohms), the
machine control will re-energize the cold output for the remainder of the fill.
In a cold wash fill, the machine control will
first energize only the cold Water Valve Output for five seconds. It then energizes the hot
Water Valve Output and monitors the Water
Temperature Sensor Input until it passes the
cold threshold (approx. 44 K Ohms), when it
de-energizes the Hot Water Valve Output for
the remainder of the fill.
Vcc REFERENCE VOLTAGE OUTPUT
The Vcc Outputs are a reference voltage for
many of the signal outputs. On the machine
control, the Vcc outputs are 24 VDC referenced to the 120 VAC neutral line.
WATER VALVE OUTPUTS
The machine control determines whether the
hot or cold Water Valve Outputs should be energized during each timer increment, but it
only gates the power to the water valves, it
does not directly provide that power. When
the timer is in an increment calling for water,
power passes from the timer to the wash or
rinse level circuit in the pressure switch. When
the water level is below the full level, the pressure switch circuit is closed and the power
passes to the machine control. The machine
control gates the power to the hot and cold
Water Valve Outputs. When the pressure
switch senses that the full level is reached, the
If the user selects a warm rinse temperature,
the machine control will count the rinses and
allow a warm rinse fill only on the third and
fourth (if the user also selects the Extra Rinse
option) rinses. The first two rinses will be cold
only. The machine control does not regulate
water temperature during the rinses.
NOTE: If the user chooses the Easy Care/
Perm Press fabric selection, all rinse fills will
be cold regardless of whether the user also
selected the warm rinse temperature.
for information on the timing of each cycle
sequence.
BLEACH DISPENSE
In a Bleach Dispense increment, the machine
control will follow the same tumble pattern
and speed as in a Main Wash Tumble increment.
DELAY
During a Delay increment, the door Lock Wax
Motor Output, Door Locked Light Output (Series 17 and later only), Motor Torque Output,
"On" light (Series 10 to 16 only), and Water
Valve Outputs are de-energized. Note that the
Delay indicator is energized through a cam
on the timer.
EXTRA RINSE
When the user selects the Extra Rinse option,
the spin increment following the third rinse
will follow the Spin2 cycle sequence. The
Timer Motor Output will be energized 60 seconds prior to the end of the spin cycle sequence and will remain energized to advance
the timer through the "Off" increment into the
Rinse Tumble increment.
washers only) will de-energize and the Endof-Cycle Signal will sound if the user had selected the End-of-Cycle Signal option.
LIGHT WASH TUMBLE, MAIN WASH
TUMBLE, and RINSE TUMBLE
The machine control will tumble the washer
at the pattern and speed defined by the Fabric
Selection Inputs (See Cycle Review). Each
tumble will start only after the previous
tumble has completely stopped. The machine
control will reverse the tumble direction after
each pause. The machine control will continue to tumble the washer until the timer inputs change.
In a Light Wash Tumble or Main Wash Tumble
increment, the machine control will de-energize the line relay if the washer continues to
tumble for 29 minutes. This would only occur if the timer were to stall (See Section 1:
Timer Motor Output and Section 2: Timer
Input Chart).
PREWASH DRAIN
During a prewash drain increment, the washer
will tumble at the same speed and in the same
pattern as in the Prewash Tumble increment
for the fabric selection. The Door Lock Wax
Motor Output will be energized during this
increment (See Prewash Tumble).
If the Extra Rinse option is not selected, this
spin will follow the Spin3 cycle sequence and
the Timer Motor Output will be energized 30
seconds prior to the end of the final spin.
IDLE
The Idle increment follows the final spin increment in each cycle. If the Door Lock Switch
Input is energized when the timer advances
into the Idle increment at the end of the cycle,
the machine control will tumble the washer
until 50 seconds after the Door Lock Switch
input is no longer energized. This allows time
for the Door Lock Wax Motor to fully retract.
At this time, the Door Lock Light Output
(washers between Series 10 and 16 only) or
the "On" Light Output (Series 17 and later
When the timer is set into a Prewash Tumble
increment, the machine control will tumble
at 51 rpm in the following tumble pattern:
Cycle Tumble-Pause Pattern
Cotton/Sturdy6 sec. - 24 sec.
Easy Care/Perm Press6 sec. - 24 sec.
Delicates6 sec. - 24 sec.
Hand Washables 3 sec. - 27 sec.
In a Prewash Tumble increment, the machine
control will de-energize the line relay if the
washer continues to tumble for 15 minutes.
This would only occur if the timer were to stall
(See Section 1: Timer Motor Output and Section 2: Timer Input Chart).
MISCELLANEOUS
Door Latch Switch Monitoring
At the end of a cycle, when the timer advances
into the Idle increment, the machine control
will keep the line relay energized until it loses
power when the door latch switch opens. This
guards against the switch contacts welding
closed. In this condition, the machine control will limit what additional cycles can be run
before the door is opened as follows:
Washers between Series 10 and 16
The machine control will allow the washer
to restart only if the user sets the timer
into a Rinse Tumble or Spin3 increment.
Washers from Series 17 and Later
The machine control will allow the washer
to restart in any setting. After that cycle
completes, the user must open the door
before the machine control will allow a
third cycle to start.
Door Lock/Spin Control
control will energize the timer motor output
until the timer inputs change so the washer
can proceed with the cycle.
At the end of spin sequence, if the door lock
switch input is de-energized before the washer
drops below 91 rpm, a hardware circuit on the
machine control will interrupt the torque output signal, which forces the motor control to
0 rpm, and energize the door lock wax motor
circuit to lock the door. This hardware circuit
will keep the door lock wax motor circuit energized until the door lock switch input signal
is energized.
Redistribution
The machine control commands a distribution profile speed ramp from 0 rpm to 85 rpm
at the beginning of each high speed (above
100 rpm) spin. When the washer reaches 85
rpm, the machine control monitors the Tach
Input to determine if the speed varies through
one revolution of the spinner basket. If it
senses a high enough variation in speed (suggesting an out-of-balance condition in the
clothing load), it will drop the spinner speed
to 0 rpm and force a short reverse tumble to
redistribute the clothing load before resuming the spin. If any of the out-of-balance
switches trip and open the out-of-balance input circuit at a speed below 500 rpm, the machine control will also drop the speed to 0 rpm
and force the reverse tumble to redistribute
the clothing load.
When the machine control begins a spin increment, it will not command spin speed
above 51 rpm unless the door lock switch input is energized. At the start of a spin increment, the machine control will drop the speed
to 0 rpm then tumble until the switch is energized. At that point, it will restart the spin sequence. If the door lock switch is not energized after 2 minutes of tumbling, the machine
The following rules determine the maximum
number of redistribution attempts that will be
allowed in each spin step before the machine
control skips the step and continues with the
spin profile (See Section 2: Unbalance Con-
trol System).
STOPPING THE WASHER
1.With the washer running, power is
supplied to the machine control and
washer from gray wire no. 26 through the
line relay.
2.When the user presses the push-to-start
button, a signal is sent to the machine control through red wire no. 28 telling the
washer to shut down.
3. The machine control opens the internal
logic switch which de-energizes the line
relay.
4. When the user releases the push-to-start
button, power is removed from the machine control and washer (Black wire no.
27).
STARTING THE WASHER
1.With the door closed, press the push-to
start switch.
2.The red no. 28 wire sends a signal to the
machine control to start running.
3.120 VAC is supplied to the machine control board through black wire no. 27.
4.The machine control closes an internal
switch to energize the line relay.
5.When the push-to-start button is released,
power remains supplied to the machine
control and the washer from gray wire
no. 26 through the line relay.
Push-To-Start Relay Operation
PUSH TO START SWITCH
LINE
RELAY
MACHINE CONTROL BOARD
120 VAC POWER
FRO M MACH INE
CONT ROL BOARD
INTERN AL LOGI C
SWITCH
120 VAC LINE
(When door is
closed)
GY 26
BK 27
RD 28
120 VAC Line
To Timer &
Motor Co ntrol Board
NO
COM
Figure 1-8
CYCLE REVIEW
Main Wash Time/Total Cycle Time - Minutes (See Notes).
N on-M ax
ExtractCotton/ Sturdy
Heavy W ash23 .0 /4 9. 020 .0 /4 5.520/46.5Not A pplicable
Normal Wash17 .0 /4 3. 014 .0 /3 9.514.0 /4 0.5No t A pplicable
Light/Quick
Wash
Fin al Sp in
(RPM /M i n )
Max Extract
CyclesCotton/ Sturdy
Heavy W ash23 .0 /4 6. 020 .0 /4 1.52 0 .0 /4 2. 020 .0 /4 3 .0
1. The main wash times listed include 2 minutes of bleach fill and tumble time.
2.The total cycle times are approximate and will vary based on water fill times, due to types of
clothing loads, available water pressure and the time for the door lock system to retract at
the end of the cycle.
3.The main wash time is affected significantly if the machine control detects an excessive
amount of suds. The washer will go into a suds reduction routine, consisting of a series of
additional rinse and partial drain cycles to reduce the suds present (See Troubleshooting &
Diagnosis - Clothes Wet at End of Spin).
Tumble Pattern - Number of seconds tumbling/Number of seconds of pause between tumbles.
ELECTRICAL TEST EQUIPMENTELECTRICAL TEST EQUIPMENT
ELECTRICAL TEST EQUIPMENT
ELECTRICAL TEST EQUIPMENTELECTRICAL TEST EQUIPMENT
The equipment required to service Maytag
products depends largely upon the conditions
you encounter. Locating a malfunction will
DescriptionDescription
Description
DescriptionDescription
Analog Test Meter200 00005
Digital Test Meter20001001
Clamp-On Ammeter20000002
AC Voltage Sensor20000081
Analog Test MeterAnalog Test Meter
Analog Test Meter
Analog Test MeterAnalog Test Meter
can be used to check
for open or closed
circuits, measure resistance, AC and DC volts,
and temperature.
often require the use of electrical testing
equipment such as:
Part NumberPart Number
Part Number
Part NumberPart Number
Clamp-On AmmeterClamp-On Ammeter
Clamp-On Ammeter
Clamp-On AmmeterClamp-On Ammeter
can be used to detect
shorts. Overloads on
the circuit
breaker or fuse
can be traced
to either the
washer or circuit
breaker by checking the washer
current draw.
AC Voltage SensorAC Voltage Sensor
Digital Test MeterDigital Test Meter
Digital Test Meter
Digital Test MeterDigital Test Meter
can be used to check for
open or closed circuits,
measure resistance,
AC and DC volts,
and temperature.
AC Voltage SensorAC Voltage Sensor
can be used to alert you if
AC voltage is present so proper
safety precautions can be observed.
The tip of the sensor will glow
bright red if voltage is between
110-600 volts AC.
2-12-1
2-1
2-12-1
ELECTRICAL TESTS
Water Valve Test
Warning - Always shut off
electrical power to the
unit before beginning any
service repair procedures.
Grounded Components
When performing service diagnostics, replacements and repairs, always check to determine whether all ground wires linking
panel and components are reattached if
removed.
Voltage Checks
Generally, these checks will consist of taking
readings at the wall receptacle to determine
the availability of voltage to the product. Voltage checks on individual components of a
product are not recommended due to the
possibility of electrical shock. Component part
testing is best accomplished through continuity checks with an Appliance Test Meter
(See Electrical Test Equipment).
NOTE: Use of the meter on voltage higher
than the indicated range may cause permanent damage to the meter. To prevent damage, first select the highest range and then
lower the range for readings which fall within
the lower scale.
Set up meter for use as follows:
1. Turn selector knob to desired meter function and appropriate range.
2. Plug black lead into socket marked black
(-).
Check the water valve for electrical continuity. This check should be made with the elec-
trical supply disconnected from the washer.
Remove the wire harness from the water valve
terminals and place the ohm meter probes on
the terminals of the water valve. The water
valve solenoid coil should have a resistance
between 500-1000 ohms. If no ohms are
shown on the display of the electrical test
meter, the solenoid coil has an open winding
and the valve should be replaced. The thermistor in the water valve changes in resistance
in direct relationship to water temperatures.
To monitor the performance of the thermistor,
run a partial hot water fill and check the ohm
resistance of the thermistor circuit. Then, run
a cold water fill and measure the resistance
again. There should be a notable difference
in the resistance readings. To check the ohm
resistance, pull the P2 wire harness connector off the machine control and locate the
P2(5) and P2(6) leads in the connector
(Figure 2-3).
Wax Motor Check - Door Lock
Mechanism
Check the wax motor for proper resistance.
This check should be made with the electrical
supply disconnected from the washer. Re-
move the wire harness from the wax motor
terminals and place the ohm meter probes on
the terminals of the wax motor. The wax motor should have a resistance of approximately
1900 ohms at room temperature. To check
wax motors through console, see section:
Machine Control page 2-5.
3. Plug red lead into socket marked red (+).
4. Place test leads into receptacle to determine voltage available.
The timer is located in the control console on
the back. It is composed of a series of switches
driven by an electric timer motor. The timer
motor rotates a pinion gear which then rotates
internal cams. As the cams rotate, they lift
and drop various switch contacts which ride
on the cam. The internal switches provide
cycle sequence or step inputs to the machine
control to control the pump, dispenser wax
motors, delay light, ON light and timer motor .
The timer wire harness connector can be
pulled and the individual contacts for the various circuits can be checked with an ohm
meter. As illustrated, timer contact for the
drain pump is 14T
(Figure 2-1).(Figure 2-1).
(Figure 2-1).
(Figure 2-1).(Figure 2-1).
CC
C
TTTCC
TT
Figure 2-2Figure 2-2
Figure 2-2
Figure 2-2Figure 2-2
BB
B
BB
motor windings. The following chart can be
used for checking other components via the
timer wire harness connector.
Figure 2-1Figure 2-1
Figure 2-1
Figure 2-1Figure 2-1
Y ou can identify the wire for the drain circuit
(Figure 2-2)(Figure 2-2)
(Figure 2-2)
(Figure 2-2)(Figure 2-2)
by tracing down the side of the
connector to contact 14, and across to align
with column T.
Contact 8B in the connector is a direct contact to the neutral leg of the timer . When an
ohm meter probe is placed into the 14T connection and the other probe is placed into 8B,
an ohm reading of the complete drain circuit
can be performed. The drain circuit should
have a resistance of approximately 18 ohms.
This is the resistance reading of the pump
DescriptionConnectorConnectorOhms
Pump
Motor
Bleach Wax
Motor
Softener
Wax Motor
Timer
Motor
Timer Input ChartsTimer Input Charts
Timer Input Charts
Timer Input ChartsTimer Input Charts
14T10B18
2B10B950-1100
2T10B950-1100
10T10B5000
As stated previously, the machine control
board receives inputs from the timer monitor
where the timer is in the cycle. The machine
control board accomplishes this by routing
four circuits through the timer. Two of the circuits (1A & 1B) are supplied with 120 V AC and
the other two circuits (2A & 2B) are 24 VDC.
The voltages for the four circuits is shown on
the timer chart of the electrical schematic
enclosed in the washer console.
Software in the machine control board specifically monitors the timer input circuits to
determine where the timer is in all the wash cycles and will rapidly advance the timer to
OPEN and break contacts in the timer. The timer is solely used as an off-board set of
relay switches. Note: The timer motor is hard wired to timer cams 10T and 10B in the
Key: 0 = Input Signal Not Asserted 1= Input Signal Asserted
There are conditions under which the machine control will shut the cycle down if the
timer does not advance.
-During Extra Wash/Prewash: If the timer inputs do not change away from Prewash
Tumble for 15 minutes, the machine control will open the line relay.
-During Main Wash: If the timer inputs do not change for 29 minutes, the machine
control will open the line relay.
-During any increment when the machine control energizes the timer motor until it
sees the timer inputs change: If the timer inputs do not change for 5 minutes with the
timer motor continuously energized, the machine control will open the line relay.
These varying delays are to allow the washer to progress through several increments
where the timer inputs normally do not change. In these cases, the machine control
energizes the timer motor for 30 seconds, which is its advance time. It does not look for
a timer input change.
The machine control microprocessor board is located in the control console, mounted to the
rear panel. The board receives input from the timer , door latch and lock switches, and unbalance and selector switches on the console. It also communicates with the motor control board
to facilitate the various cycles and drive the motor for optimum perfor mance. Torque and
speed of the motor are monitored through the motor control board.
Prior to Series 17Prior to Series 17
Prior to Series 17
Prior to Series 17Prior to Series 17
Figure 2-3Figure 2-3
Figure 2-3
Figure 2-3Figure 2-3
Series 17 and AfterSeries 17 and After
Series 17 and After
Series 17 and AfterSeries 17 and After
Figure 2-3bFigure 2-3b
Figure 2-3b
Figure 2-3bFigure 2-3b
Both incoming and exiting voltage are monitored through the machine control board and the
surrounding circuitry . The following table lists the voltages for the various terminals on the
microprocessor board. If proper voltage is not present, check switches and wiring for any
loose connections or open circuits by disconnecting the power supply and performing continuity checks of individual circuits.
Line Relay Connector Comm (Gray wire), L1 output is Line Relay Connector Comm (BlackLine Relay Connector Comm (Gray wire), L1 output is Line Relay Connector Comm (Black
Line Relay Connector Comm (Gray wire), L1 output is Line Relay Connector Comm (Black
Line Relay Connector Comm (Gray wire), L1 output is Line Relay Connector Comm (BlackLine Relay Connector Comm (Gray wire), L1 output is Line Relay Connector Comm (Black
wire).wire).
wire).
wire).wire).
NOTE:NOTE:
NOTE:
NOTE:NOTE:
Connector P5 is Neutral input and L1 input is the Connector P5 is Neutral input and L1 input is the
Connector P5 is Neutral input and L1 input is the
Connector P5 is Neutral input and L1 input is the Connector P5 is Neutral input and L1 input is the
To check voltages from the board, turn timer dial to a wash cycle and press the start/off button.
This will activate the L1 relay board and apply power on the machine control.
The drive motor is a switched reluctance type
motor. The basic operating principle of the
switched reluctance motor is direct magnetic
attraction between the stationary electromagnetic coils (stator) and a specially configured
rotor or armature
comprised of stacked plates or laminations
mounted on a center shaft. The shape of
these laminations are characteristic of the
switched reluctance motor. The rotor, when
viewed from the end of the rotor, has "teeth"
much like a gear . These "teeth", or pole pieces,
are pulled as the result of direct current power
through the stator coils.
(Figure 2-4)(Figure 2-4)
(Figure 2-4)
(Figure 2-4)(Figure 2-4)
. The rotor is
The following illustration shows the motor
terminals for each of the coils involved. The
letters with positive and negative symbols indicate the motor phase circuitry of the
terminals.
Motor Harness Connector
Figure 2-5Figure 2-5
Figure 2-5
Figure 2-5Figure 2-5
Figure 2-4Figure 2-4
Figure 2-4
Figure 2-4Figure 2-4
Multiple stator coils are positioned around the
rotor and are connected in three different
phased "sets" of paired coils.
Magnetic attraction causes the rotor poles to
turn toward the coils. The electronic motor
control board switches the magnetic field off
as the rotor pole piece approaches; then,
turns on another set of coils further ahead. It
is this switching action of motor phases that
determines direction and rotational speed of
the rotor (and shaft). The motor control board
changes the 120 V AC voltage line input to 170
VDC, and distributes the current phases to the
stator coil sets in sequence to the drive
motor.
Refer to section titled
identification of A, B and C terminal/harnesses
(Figure 2-6). (Figure 2-6).
(Figure 2-6).
(Figure 2-6). (Figure 2-6).
for harness identification.
MOTOR CONTROL BOARDMOTOR CONTROL BOARD
MOTOR CONTROL BOARD
MOTOR CONTROL BOARDMOTOR CONTROL BOARD
The motor control board r eceives 120 VAC
voltage from the line cord and distributes DC
voltage to the drive motor. The motor control converts the voltage from single phase to
3 phase for the drive motor .
Another purpose of the motor control is to
monitor the drive motor speed through a tachometer circuit linking the motor control
board to a tachometer on the drive motor. This
is a 3-wire circuit comprised of a Black, Blue
and White wire harness. Failure of this circuit
will cause the motor to start jerking in place
or accelerate rapidly for up to 5 seconds. This
occurs whenever the tachometer in the drive
motor is trying to locate the proper shutter
and sensor sequence. For example, if the tachometer signal is lost from the motor control to the machine control just prior to spin,
the motor will ramp up for 5 seconds then
stop.
washer in the delay mode. Confirm the
delay light is ON.
3. Check for 120 VAC between the L and N
terminals (black wire no.27 and white wire
no. 13) on the motor control board. If not
present, check wiring between the machine control and the motor control
boards.
4 . Unplug the washer power cord. Test cord
to the same board terminals.
5. Remove JP4 Interface connector wire harness on front end of motor control board.
6. Plug the washer power cord into a 120 V AC
power source. The motor control will immediately execute a test routine and the
motor should run, rotating the spinner at
50 rpm.
6.
If the motor runs,If the motor runs,
If the motor runs,If the motor runs,
If the motor runs, and the spinner rotates
at the proper RPM speed, the problem lies
outside of the motor and motor control
circuit. Disconnect power to the washer
and reconnect the JP4 Interface connector to the motor control.
7.
If the motor does not run:If the motor does not run:
If the motor does not run:If the motor does not run:
If the motor does not run:
A. Check the 10-amp fuse located on the
control board, either visually or with an
ohm meter . If bad, completely replace motor control/wire harness assembly
(Figure 2-6).(Figure 2-6).
(Figure 2-6).(Figure 2-6).
(Figure 2-6).
Figure 2-6Figure 2-6
Figure 2-6Figure 2-6
Figure 2-6
B. If the fuse is functioning, visually check
the six semiconductors on the heat sink
for any damage. If damaged, replace motor control/wire harness assembly complete and check motor windings for damage
(See Drive Motor). (See Drive Motor).
(See Drive Motor). (See Drive Motor).
(See Drive Motor).
Replace motor if
necessary
(Figure 2-6) (Figure 2-6)
(Figure 2-6) (Figure 2-6)
(Figure 2-6)
..
..
.
C. If fuse and semiconductors show no
visible damage, perform the motor phase
test.
8. Unplug the washer power cord and replace motor control board connector JP4
when finished.
Motor Phase TMotor Phase T
Motor Phase TMotor Phase T
Motor Phase T
estest
estest
est
It is possible for the motor to still run under
light loads when one of the phases of the
motor is nonfunctional. One possible symptom would be a "growling" noise from the
motor . Torque is decreased when the motor
is out of phase. This could result in a customer complaint that the load is not spinning
out properly or it does not tumble consistently
with a large load
(See Section 3: T(See Section 3: T
(See Section 3: T(See Section 3: T
(See Section 3: T
rr
rr
r
ouble-ouble-
ouble-ouble-
ouble-
shooting).shooting).
shooting).shooting).
shooting).
To gain access to the motor control board
terminals (Figure 2-6):
windings check (See Motor Windings
Check).
1. Disconnect power to the washer prior to
testing.
2. Remove the two screws securing the motor control assembly to the base. Unsnap
the two twist-lock wire ties restraining the
motor to the motor control board harness
base.
3. Remove the green ground wire, line & neutral wires and the JP4 connector from the
motor control board.
4. Carefully lift the front end of the motor
control board to disengage the rear locking tabs from the slots in the base. Slowly
drag the motor control board, with motor
harness attached, toward the front of the
washer and place in front of the washer.
5. Remove the screw securing the splash
shield covering the face of the motor control board. Pivot the splash shield with top
screw in the motor control board metal
frame, allowing the plastic shield to become an electrical shield between the
motor control board and the base.
6. Reconnect the ground wire, line 1 and neutral wires. Leave the JP4 connector off the
board (Figure 2-6).
10. Check Phase B by disconnecting the white
or red wire at the motor control board. If
the motor operates with a slight growling
sound, phases A and C are operating correctly. Reconnect phase B and test with
phase A disconnected. If the motor does
not run properly, phase A or C is not functioning. Perform the motor windings
check (See Motor Windings Check).
Motor Windings Check
1. Disconnect power to the unit.
2. Remove each pair of phase wires from the
motor control and perform an ohm check
of each wire leading to the motor. Each
wire pair should show 2-3 ohms resistance
(Figure 2-5).
2. There should be no continuity between
any of the terminals and the frame of the
motor.
3. Check that all six motor terminals are secure and at the same height in the connector housing. Replace motor if terminals are pressed into the motor.
7. Place the timer knob into the delay
increments.
8. Plug the power cord into the wall socket
and press the push-to-start button.
tor onto the motor. Reassemble the drip
shield cover onto the motor control.
5. Reposition the motor control into the
washer when finished. Make sure the two
screws and the twistlock wire ties are fas-
4. Remount the six-position motor connec-
9. Check Phase C by disconnecting the yel-
tened properly to the wire harness.
low or orange wire at the motor control
board. If the motor operates with a slight
growling sound, phases A and B are operating correctly. Reconnect phase C and
test with phase B disconnected. If the
motor does not run properly, phase A or
B is not functioning. Perform the motor
The tachometer system of the motor is comprised of a plastic wheel, called a shutter , and
an optical sensor
mounted to the end of the motor shaft under
the plastic endbell covering of the motor . The
edge of the shutter resembles a "picket fence"
with different size "pickets." The pattern consists of six different "pickets" which are repeated eight times. An optical sensor is
mounted to one side of the shutter and monitors the "pickets" as they pass through the
sensor .
cuit Diagnosticscuit Diagnostics
cuit Diagnostics
cuit Diagnosticscuit Diagnostics
(Figure 2-9).(Figure 2-9).
(Figure 2-9).
(Figure 2-9).(Figure 2-9).
The shutter is
-Phases A&B are operating correctly.
(Check Phase A and B)
-Phase A or B is non-functional.
(See Step 10)
-Phases A&C are operating correctly.
(Check Phase A and C)
-Phase A or C is non-functional.
(See Step 10)
-Phases B&C are operating correctly.
(Check Phase B and C)
-Phase B or C is non-functional.
(See Step 10)
Figure 2-9Figure 2-9
Figure 2-9
Figure 2-9Figure 2-9
As the "pickets" pass through the sensor field,
signals are generated and transmitted to the
motor control board through the tachometer
wire harness