Maytag JDB1060AW User Manual

Service

This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person.

Jet Clean II Stainless Steel Dishwashers

This Base Manual covers general information

Refer to individual Technical Sheet

for information on specific models

This manual includes, but is

not limited to the following:

Maytag MDB8750AW MDB9750AW

Jenn-Air JDB1060AW JDB1100AW JDB2100AW JDB2150AWP

16022783

January 2004

Important Information

Important Notices for Servicers and Consumers

Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however , that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBLITY TO

REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.

!

To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock.

To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this product. For further assistance, please contact:

Customer Service Support Center

CAIR Center

Web Site Telephone Number

WWW.AMANA.COM ............................................... 1-800-843-0304

WWW.JENNAIR.COM ............................................ 1-800-536-6247

WWW.MAYTAG.COM............................................. 1-800-688-9900

CAIR Center in Canada.......................................... 1-800-688-2002

Amana Canada Product .......................................... 1-866-587-2002

WARNING

Recognize Safety Symbols, Words, and Labels

DANGER

!

DANGER—Immediate hazards which WILL result in severe personal injury or death.

WARNING

!

WARNING—Hazards or unsafe practices which COULD result in severe personal injury or death.

!

CAUTION

CAUTION—Hazards or unsafe practices which COULD result in minor personal injury, product or property

damage.

Table of Contents

Important Information

Important Notices for Consumers and Servicers.... 2

Recognize Safety Symbols, Words, and Labels ... 2

Important Safety Information

General Information...............................................4

Related Publications.............................................4

General Precautions and Warnings.......................4

Product Warning Labels

Junction Box Warning...........................................5

Support Panel Warning.........................................5

Control Cover Warning ..........................................6

Electrical Equipment & Testing

Electrical T est Equipment .....................................7

Appliance T est Meter ............................................7

Continuity T esting .................................................7

Digital T est Meter..................................................7

Volt age Checks ..............................................8

Motor T est Cord ....................................................8

Grounding Polarity ................................................8

Electrical Tests

Water V alve ..........................................................9

Detergent / Rinse Aid Disp Wax Mtr Check ..........9

Cycles & Options

Cycles ................................................................10

Options............................................................... 11

Display ............................................................... 12

Control Style by Model........................................ 13

Troubleshooting

Will Not Fill......................................................... 15

Overflows ............................................................15

Poor Water Circulation........................................ 15

Poor Washability ................................................ 16

Will Not Drain ..................................................... 16

Continues to Drain ..............................................16

Poor Drying ........................................................ 16

Water Leaks .......................................................17

Noise ..................................................................17

Will Not Start or Program.................................... 17

Will Not Fill......................................................... 17

Will Not Wash .................................................... 18

Will Not Drain ..................................................... 18

Will Not Dry ........................................................18

Manual Function T est ......................................... 18

Field Service T est ............................................... 18

Troubleshooting Flow Chart

Installation Issues............................................... 19

Leak Issues Page 1 ............................................20

Leak Issues Page 2 ............................................21

No Function Operation Issues Page 1.................22

No Function Operation Issues Page 2.................23

Wash Performance / S taining Issues Page 1 ......24

Wash Performance / S taining Issues Page 2 ......25

Dry Performance Page 1..................................... 26

Dry Performance Page 2..................................... 27

Noise Issues Page 1...........................................28

Noise Issues Page 2...........................................29

Service and Disassembly Procedures

Front Support and T oe Panel Removal ................ 30

Inner Door Panel Removal ................................... 31

Detergent / Rinse Aid Disp..................................31

Wax Motor Detergent / Rinse Aid Disp................ 32

Vent....................................................................32

Wire Cover ..........................................................32

Door Latch & Switch Holder Assembly................ 3 3

PC Boar d............................................................ 3 4

T echnical Sheet ..................................................34

Control Panel ......................................................34

Door Latch Strike................................................ 34

Door Gasket ....................................................... 35

Outer Door.......................................................... 35

Door Hinge And Support ..................................... 36

Door Spring......................................................... 36

Door Spring And Component Replacement..........37

Over Pressure Filter ............................................37

T op W ash Arm.................................................... 3 7

Manifold ..............................................................38

Docking Station ..................................................38

Lower Wash Arm ................................................ 38

Float ...................................................................39

Heating Element .................................................40

Thermostats ....................................................... 41

Water V alve ........................................................ 41

Air Water Inlet and V ent......................................42

Upper Rack Removal ..........................................43

Tub Wheels ........................................................ 43

Turbidity Sensor..................................................43

Drain Pump ........................................................ 44

Wash Motor Assembly ....................................... 45

Appendix A

Installation Instructions ....................................... A-2

Important Safety Information

WARNING

!

To avoid personal injury or death from improper servicing, make sure you read and understand the descriptions and meaning of various safety symbols, words and labels used in this manual, before attempting any procedures described in the manual. Failure to understand and comply with safety information may result in severe personal injury or death.

General Information

This Service Manual describes the operation, disassembly , troubleshooting, and repair of Maytag Dishwashers. It is intended for use by authorized servicer’s who troubleshoot and repair these units.

NOTE: It is assumed that users of this manual are

familiar with the use of tools and equipment used to troubleshoot and repair electrical, and mechanical systems; and understand the terminology used to describe and discuss them.

®

Related Publications

This is a base service manual, covering a range of similar models. It is intended to be used in conjunction with the Parts Manual and Technical Sheet covering specific model being serviced.

General Precautions and Warnings

• Dispose of discarded appliance and shipping or packing material properly .

• Do not allow children to play in or on dishwasher.

• Do not abuse, sit, stand or play on door or racks of a

dishwasher.

• Use only detergents and rinse agents recommended for use in a dishwasher.

• Store dishwasher detergent and rinse agents out of the reach of children.

• If the dishwasher drains into a food disposer, make sure disposer is completely empty before running dishwasher.

• Repairs should be done by a qualified technician.

• Do not tamper with controls.

• Do not touch the heating element during or immediately

after use.

• Load sharp knives with the handles up to reduce the risk of cut-type injuries or damaging seal.

To avoid risk of personal injury or death due to electrical shock:

• Grounding wires and wires colored like grounding wires are NOT to be used as current carrying conductors.

• Standard accepted color coding for ground wires is green or green with a yellow stripe.

• Grounding wires should not be removed from individual components while servicing, unless component is to be removed and replaced.

• Replace all removed grounding wires before completing service.

To avoid death, severe personal injury, fire or electrical shock when using dishwasher observe the following:

• Observe all local codes and ordinances.

• Disconnect electrical power to dishwasher before

servicing.

• Connect dishwasher to a grounded metal, permanent wiring system.

• DO NOT ground to gas line.

• DO NOT ground to cold water pipe if pipe is

interrupted by plastic, non-metallic gaskets, or other insulating (non-conducting) materials.

• Check with a qualified electrician if you are not sure this appliance is properly grounded.

• This dishwasher is designed to operate on regular house current (120 V , 60 Hz). Use a circuit equipped with a 15 ampere fuse or circuit breaker. Use a 20 ampere fuse if dishwasher is connected with a food waste disposer.

• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If hot water system has not been used for such a period, before using dishwasher, turn on all hot water faucet s and let water flow from each for several minutes. This will release any accumulated hydrogen gas. HYDROGEN GAS IS FLAMMABLE. Do not smoke or use an open flame during this time.

• Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Do not wash plastic items unless marked "dishwasher safe" or the equivalent. If not marked, check with manufacturer for recommendations. Items that are not dishwasher safe may melt and create a potential fire hazard.

• To avoid entrapment and/or suffocation, remove door or door latch mechanism from any dishwasher that is discarded or not in use.

WARNING

!

WARNING

!

Important Safety Information

PRECAUCIÓN:

Desconecte la

energía eléctrica

antes de darie

servicio.

ATENCIÓN:

Solamente use conductores de

cobre. Use cables de

suministro adecuados

para 75° (167°F).

CAUTION:

Disconnect electr ical powe r

before servicing.

ATTENTION:

Use copper conductors only.

Use supply wires suitable for 75°C ( 167°F).

ATTENTION:

Débrancher de

l'alimentation électrique avant tout dépannage.

ATTENTION:

Utiliser des co nducteurs en cuivre uniquement. Utiliser des fils d'alimentatio n pouv an t su pporter une température de 75°C (167°F).

GROUNDING: This unit must

be grounded in accordance with local and/or national electric codes.

WARNING: The heating element, drain pump, harness clip, dispenser mount, and water valve are intentionally not grounded an d may present a risk of electrical shock on ly during servicing. Discharge motor capacitior before servicing. Failure to follow these instructions can result in death, serious injury, fire, or electrical shock.

MISE Á LA TERRE:

doit être re lié à la terre conformément aux codes élec triques locaux et/ou nationaux.

AVERTISSEMENT: La résistance,

la pompe de vidange, l'atta ch e du hamais, l a mont ur e de distributeur et l'éle ct r o v a nn e ne sont pas reliés à la terre intentionnellement et peuvent présenter des risques d'électrocution uniquement en cas d'intervention de service aprés-vente. Décharger le condensateur avant toute intervention. Le non-respect de ces consignes peut entrainer la mort, des blessures graves, l'incendie ou l'électrocution.

Cet appareil

CONEXI ÓN A TIERRA: unidad debe estar conectada a tierra de acuerdo con los códigos eléctricos locales y nacionales. ADVERTENCIA: El elemento calentador, la bomba de drenado, el sujetador del arnés, el montaje del surtidor y la válvula de agua están sin conectar a tierra intencionalmente podrían presentar un riesgo de desca r gas e léc t ric as cu ando se les da servicio s olame nte. El no seguir estas instrucciones podría causar la muerte, lesiones graves, incendios o descargas eléctricas.

Esta

Important Safety Information

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WARNING: Disconnect power before servicing. Electronic control is energized at all times until

power is disconnected. Capacitors on control may remain active after electrical power is disconnected. Failure to follow these instructions can result in death, serious injury, fire, or electrical shock.

ADVERTENCIA: Desconecte la energí antes de darle servicio. El control electrónico está

energizado todo el tiempo hasta que se desconecta la energía. Los capacitores del control podrían permanecer activos después de desconectar la energía eléctrica. El no seguir estas instrucciones podrí causar la muerte, lesiones graves, incendios o descargas eléctricas.

AVERTISSEMENT: Débrancher avant toute intervention. La commande électronique est

constamment sous tension à moins que l'appareil ne soit débranché. Les condensateurs de la commande peuvent rester sous tension une fois l'appareil débranché. Le non-respect de ces consignes peut entraîner la mort, des blessures graves, l'incendie ou l' électrocution.

Electrical Equipment & Testing

Electrical T est Equipment

The equipment required to service these models depends largely upon the condition encountered. Locating a malfunction will often require the use of electrical testing equipment such as:

Appliance T est Meter Clamp-On Ammeter Motor T est Cord

Appliance T est Meter

An Appliance Test Meter is a multi-purpose tester combining an AC/DC volt age tester with a multi-range ohmmeter.

The easiest means of testing electrical components is "Continuity Testing" with an appliance meter. Continuity is a complete or continuous path from one point in an electrical circuit to another.

Digital Test Meter

can be used to check for open or closed circuits, measure resistance, AC and DC volts, and temperature.

Analog T est Meter

can be used to check for open or closed circuits, measure resistance, AC and DC volts, and temperature.

The obvious advantages of being able to check electrical components and circuits without power applied is one of the features of the Ohmmeter. Multiple ranges allow accurate determination of resistances of both single components and entire circuit paths. Resistance is measured in "Ohms."

WARNING

!

T o avoid risk of personal injury or death due to electrical shock:

Always be sure the power has been disconnected before making resistance measurements. Failure to do so will also result in damage to your meter! Internal batteries provide all the power needed to make resistance checks. They should be checked at least once a year and replaced as needed.

Continuity T esting: is a process of eliminating electrical

components involved in a given function of the appliance, until the inoperative part is found. By reviewing the list of possible electrical problems under a given condition, and then performing appropriate continuity checks of the parts involved, you should be able to locate the electrical component which is inoperative.

NOTE: When checking components or circuit paths for

continuity , external wiring should be disconnected to eliminate false readings through external paths. Isolate what you want to test.

ELECTRICAL EQUIPMENT & TESTING

VOLTAGE CHECKS

Generally , these checks will consist of taking readings at the wall receptacle in order to determine the availability of voltage to the product. V oltage checks on individual components of a product are not recommended due to the possibility of electrical shock. Component part testing is best accomplished through continuity checks with an Appliance Test Meter.

NOTE:

indicated range may cause permanent damage to the meter. T o prevent damage, first select highest range and then lower the range for readings which fall within the lower scale.

Clamp-On Ammeter

can be used to detect shorts. Overloads on the circuit breaker or fuse can be traced to either the appliance or circuit breaker by checking the current draw.

Each circuit in an appliance has a "Normal" current draw, which is an indication of the performance of that circuit. Current draw levels of less than or more than normal give clues to possible malfunctions. The clampon ammeter measures these circuits without breaking the circuit by measuring the strength of the magnetic field developed around each conductor. Current is read by separating the conductors and clamping the jaws of the ammeter around each conductor on which current is read. Low amperage readings indicate problems, such as damaged heating elements, etc. High amperage readings indicate the unit being tested is operating under an increased mechanical or electrical load.

NOTE: Overloads on a circuit breaker or fuse can be

traced to the product being tested or the circuit breaker (or fuse) by checking the products current draw . If the amperage reading is less than the breaker reading, the breaker or fuse box is at fault.

Use of the meter on voltage higher than the

Use of Ammeter on dishwasher:

1. Motor Current - the reading can be taken at the leads on the motor start relay or at the male connector.

2. Heating Element Current - The reading can be taken using either lead to the element.

Motor Test Cord

DANGER

!

T o avoid risk of personal injury or death due to electrical shock:

• Disconnect electrical power to dishwasher before servicing.

• Always plug test cord into a properly grounded

receptacle.

• Always make connection to components before plugging test cord into receptacle.

A motor test cord may be used to electrically check operation of the various electrical components without removing them from the unit. Testing in this manner merely determines whether or not the part will function independently of other electrical components. In order to make accurate tests, proper connection of the motor test cord is important. With the aid of the drawings under Drive Motor Test, installation of the motor test cord may be done quickly and accurately .

Grounding and Polarity

DANGER

!

T o avoid risk of personal injury or death due to electrical shock:

• Do not cut or remove the grounding prong from any

plug.

The receptacle used for all Maytag products operating on 120 V AC must be properly grounded and polarized.

The power cord used on the appliances should be equipped with a three (3) prong polarized grounding plug

Electrical Equipment & Testing

for protection against shock hazard and should be plugged directly into a properly grounded and polarized receptacle. It is the responsibility of the person installing the appliance to assure it is adequately grounded and polarized at the point of installation, taking into consideration local conditions and requirements. In cases where only a two (2) prong receptacle is available, it is the personal responsibility of the consumer to have it replaced with a properly grounded three (3) prong receptacle. All grounding and wiring should be done in accordance with National, State, and Local codes.

NOT USE AN ADAPTER PLUG WITH THIS APPLIANCE.

DO

ELECTRICAL TESTS

WARNING

!

T o avoid risk of personal injury or death due to electrical shock:

Wax Motor Check

Detergent / Rinse Aid Dispenser

A single Wax Motor is used to activate both the release of the Detergent Cup Cover and the rinse aid from the reservoir.

T o check the operation of the W ax Motor, removal from the Dispenser Retainer or Inner Door is not necessary . First, snap the Detergent Cup Door shut. Then, connect a Power Test Cord across the two terminals of the Wax Motor. Plug the Power Test Cord into a 120 VA C receptacle. The plunger in the center of the Wax Motor should "push out" and actuate the Dispenser in approximately 45-60 seconds. Remove voltage to the Wax Motor and allow the plunger to retract into the Wax Motor. Apply voltage to the W ax Motor again and observe for proper lifting of the rinse aid plunger .

• Disconnect electrical power to dishwasher before servicing.

• Always plug test cord into a properly grounded receptacle.

• Always make connection to components before plugging test cord into receptacle.

WATER VALVE TEST

The Water V alve may be checked without removing it from the Dishwasher.

T o check the W ater V alve for operation, hook up the test cord as follows:

Cycles & Options

QuietSeries 300

Cancel

DELAY

1-9

Heatin g D e l ay

Sanitized

3

Heated

Dry

Options

Sanitize

Tough Scrub

Extra

Rinse

Heavy

Wash

Normal

Wash

Cycles

Light

Wash

Washing

Rinse

Only

Drying

Clean

Auto

Clean

START/

Covers all other models

Auto

Clean

Heavy

Wash

Normal

Wash

Cycles

Light

Wash

Rinse

Only

Quick Wash

3

Heated

Dry

Sanitize

Options

Extra

Rinse

Tough

Scrub

Plus

160°

Wash

Clean

Sanitized

MDB9750 Only

See User's Guide for specific operation.

Cycle Description

Auto Clean Designed to auto select the number of fills and length of wash time based on soil level

of the dish load. Water usage ranges from 3 to 8 gallons.

Heavy Wash Designed to provide a longer cycle for washing items with heavy

food soils. Water usage is 8 gallons.

Normal Wash Designed to wash loads containing dishes with normal amounts of food soils.

Water usage ranges from 3 to 6 gallons.

Light Wash Designed to wash loads containing dishes that are lightly soiled. Water usage is 5

gallons.

Quick Wash Designed for light food soils. The cycle ends with a rinse and does not include drying.

Water usage is 4 gallons.

Rinse Only Rinses dishes being held until the dishwasher is full, and another

cycle is selected. This cycle helps reduce the potential for development of odors. Water usage is 2 gallons.

Cycles & Options

QuietSeries 300

Cancel

DELAY

1-9

Heatin g D e l ay

Sanitized

3

Heated

Heavy

Wash

Normal

Wash

Cycles

Light

Wash

Washing

Rinse

Only

Drying

Clean

Auto

Clean

START/

Covers all other models

Auto

Clean

Heavy

Wash

Normal

Wash

Cycles

Light

Wash

Rinse

Only

Quick Wash

3

Heated

Dry

Sanitize

Options

Extra

Rinse

MDB9750 Only

See User's Guide for specific operation.

Option Description

T ough Scrub™ This option adds fills, heat and/or wash time to the T ough Scrub Plus™ wash cycle.

Dry

Options

Sanitize

Tough

Scrub

Plus

Tough Scrub

160°

Wash

Extra

Rinse

Clean

Sanitized

Sanitize This option monitors cycles for sanitization. Extra Rinse This option adds an extra rinse to the cycle which helps in hard water situations. 160° Wash This option raises temperature in the final rinse to 160° F. Heated Dry This option improves drying results by turning the heating element on and off during

the dry portion of the cycle. Delay Delays the start of the dishwasher based on user input. Control Lock Lock's the control touch pads from unwanted usage. This option does not lock the

door.

Cycles & Options

Auto

Clean

Heavy

Wash

Heavy Wash

Normal

Wash

Cycles

Normal

Wash

Light

Wash

Cycles

Light

Wash

Washing

Rinse

Only

START/

Cancel

Drying

Rinse

Only

Clean

Auto

Clean

START/

Covers all other models

Quick Wash

QuietSeries 300

Cancel

Heated

3

Dry

DELAY

1-9

Heatin g D e l ay

Sanitized

Sanitize

DELAY

Heated

3

Dry

Options

Extra Rinse

1-9

Options

Sanitize

Tough

Scrub

Plus

Tough Scrub

160°

Wash

Extra

Rinse

Sanitized

Clean

MDB9750 Only

Display Description

Clean The "Clean" light illuminates at the end of the cycle and remains on until the door has

been open continuously for 30 seconds. Drying The "Drying" light illuminates until the cycle is complete. Washing The "Wash" light illuminates through all the rinse and wash portions of the cycle. Heating Delay The "Heating Delay" light illuminates when the cycle is being extended to heat the

water. Clean/Sanitized These two lights illuminate from the end of cycle until the next cycle is selected,

or the door has been open continuously for 30 seconds. Delay The "Delay" light will illuminate whenever a delay count down is in progress, or until

the "Delay" pad is pressed again.

Cycles & Options

Heavy

Wash

Heavy

Wash

Normal

Wash

Normal

Wash

Cycles

Light

Wash

Cycles

Light

Wash

Washing

Rinse

Only

Washing

Rinse

Only

Drying

Clean

ENN-AIR

START/

Cancel

JDB1060

Auto

Clean

START/

Cancel

MDB8750

2-4-6

2

4

6

DELAY

QuietSeries 200

Heatin g D e l ay

DELAY

1-9

Sanitized

Clean

Sanitized

3

Heated

Dry

Heated

Dry

Options

Sanitize

Options

Sanitize

Tough Scrub

Tough

Scrub

Plus

Extra

Rinse

Extra

Rinse

Auto

Clean

Heavy

Wash

Normal

Wash

Cycles

Light

Wash

START/

Cancel

Rinse

Only

Quick Wash

3

QuietSer ies 300

MDB9750

Heated

Dry

Sanitize

Options

Extra

Rinse

DELAY

1-9

Tough

Scrub

Plus

160°

Wash

Clean

Sanitized

Electrical-Mechanical Troubleshooting

!

T o avoid risk of electrical shock, personal injury , or death, disconnect electrical power source to unit and discharge capacitor through a 10,000 ohm resistor before attempting to service, unless test procedures require power to be connected. Ensure all ground wires are connected before certifying unit as repaired and/or operational.

!

Units covered in this manual are polarized. Reversing polarity of a unit or any of its components will cause damage. T o avoid reversing polarity , any wires disconnected or removed during service must be reconnected to the same location. T o ensure wires are reconnected to the proper location, t ag or otherwise mark the wires before disconnecting or removing.

Will Not Fill

Water Access Valve

Check to determine if the valve is turned on and water is available to the Dishwasher. Check water pressure.

Circuit Breaker/Fuse

Check for tripped breaker or blown fuse. Reset or replace as necessary .

Door Latch

Check door switches for continuity . With door switches engaged, no continuity , replace switch.

Float

Check float position. If in the up position, check for obstruction or disengagement from the Float Switch Arm.

WARNING

CAUTION

NOTE: Low water pressure can result in failure of the

Water V alve to close properly .

Float

Ensure that the Float isn't stuck in the down position. Check for sediment buildup. Clean and/or replace as necessary .

Float Switch Actuator Lever

Check the actuator lever on the bracket. It must be able to move freely . Repair or replace as necessary . (See section 5).

Float Switch

Check Float Switch for continuity with the Float in the up position. If continuity is present and Float moves up and down freely , replace Float Switch.

Float Switch

If the float is in the down position, check the switch for continuity . If no continuity, replace the Float Switch.

Water Valve

Check Solenoid for continuity . No continuity , replace Water V alve. Check Inlet Screen for restrictions. Clean screen or replace Water V alve as necessary. (See section

5).

Wiring/Electrical Connections

Check for loose or frayed wire terminal connections. Check for broken wire within harness. Repair or replace as necessary .

Water Level - Too Low

Normal water fill should be at level depicted by arrows.

POOR WATER CIRCULATION

Overflows

Water Valve

Check that water continues to flow when electrical power is turned off. If the water continues to flow without electrical power, replace W ater V alve.

Pump Assembly

Check assembly for obstructions or restricted movement of parts. Repair and/or replace part s as necessary .

Electrical-Mechanical Troubleshooting

!

T o avoid risk of electrical shock, personal injury , or death, disconnect electrical power source to unit and discharge capacitor through a 10,000 ohm resistor before attempting to service, unless test procedures require power to be connected. Ensure all ground wires are connected before certifying unit as repaired and/or operational.

Filters

Check for blockage of Strainer , Over Pressure Filter . Repair as necessary .

Poor Washability

Spray Arms

Check all Spray Arms for blockage of water ports or cracks. Check for proper rack loading to avoid interference with Spray Arms during wash action. Check for proper sealing, fastening, and movement of Spray Arms. Repair as necessary .

Filters

Check for blockage of Strainer , Primary Filter , and Filter Support. Repair as necessary .

WARNING

Pump Assembly

Check pump assembly for obstructions or restricted parts. Repair or replace parts as necessary.

Wiring/Electrical Connections

Check for loose or frayed wire terminal connections. Check for broken wire within harness. Repair or replace as necessary .

Continues To Drain

Control Board

Check Control Board for proper operation.

Poor Drying

Detergent Cup Cover

Check spring hinge operation of Detergent Cup Cover. Repair as necessary .

Detergent Cup

Check operation of Detergent Cup Assembly , W ax Motor , Actuator, Linkage, and Cover Latch. Repair and/or replace parts as necessary. Note: For testing of Wax Motor, see Section 2.

Rinse Dispenser

Check level of rinse aid in reservoir. Check rinse aid dispenser setting.

Wash Delivery System

Check manifold and Docking Station for good seal and no leaks.

Will Not Drain

Inadequate Drainage

Check Drain Pump for proper operation. Check the drain pipe connections and repair as needed. If draining into the garbage disposal, check for unprocessed food waste at drain hose connection to disposer. Clean out as needed.

Drain Hose

Check drain hose for kink or restrictions. Reroute or remove any restriction of drain hose as needed.

Water Temperature

Check for low water temperature. T emperature should be between 120 - 150 degrees Fahrenheit. If not, advise consumer to adjust water heater setting. Encourage consumer to purge water lines to the dishwasher area prior to starting the dishwasher.

Cycle Options

Advise consumer use of options available on dishwasher that improve drying. Options that improve drying are Heated Dry , and 160° Wash.

Detergent

Check water hardness. Instruct consumer on detergent usage, one teaspoon of detergent per grain of water hardness.

Rinse Dispenser

Check level of rinse aid in reservoir. Check dispenser setting under cap. Use "MAX" for hard water conditions.

Improper Rack Loading

Check how the consumer loads the dishes into the racks. Improper loading of some types of dishes can trap water which causes dishes not to dry .

Heating Element

Check load readings listed on T echnical Sheet located behind T oe Panel.

Electrical Mechanical Troubleshooting

!

T o avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit and discharge capacitor through a 10,000 ohm resistor before attempting to service, unless test procedures require power to be connected. Ensure all ground wires are connected before certifying unit as repaired and/or operational.

Thermostat

Check mating surface of the High Limit Thermostat face to surface of tub enclosure. Contact area must be flat. Adjust the thermostat placement if necessary . See T echnical Sheet, located behind Toe Panel for thermostat data.

Water Leaks

Installation

Check Dishwasher for proper leveling and squareness in cabinet.

Door Alignment

Check proper alignment of Door Liner to Door Gasket.

Door Gasket

Check for torn or damaged Door Gasket. Repair or replace as necessary .

Hoses

Check for loose hose clamps or hoses that leak. Tighten hose clamps or replace hoses as needed.

WARNING

Noise

Banging

Check for loose Spray Arms. Check for dishes interfering with Spray Arm rotation. See loading information in the User's Guide at the end of this manual.

Hammering/Chattering

Check Water V alve for , noise, low voltage, or high valve coil resistance. Replace Water Valve if needed. Also, check incoming water supply line for proper size and pressure. Make sure the supply line is secured.

Grinding

Check for objects in Pump Assembly. If objects are found, inspect Pump Assembly for damage. Rep air as needed.

Vibration

Check components for source of vibration. Adjust and/or tighten as needed.

Will Not Start Or Program

Spray Arms / Manifold

Check for cracks and replace as necessary .

Detergent / Rinse Aid Dispenser Seal

Check Rinse Aid Dispenser Seal for proper positioning or cracking. Reposition or replace as needed.

Water Valve

Check Water V alve body for damage and leaks. Replace if necessary. Also, check plumbing connections to Water V alve.

Wash Motor Assembly

Check for water leak between Pump Assembly and tub.

Drain Pump Assembly

Check Pump Assembly Housing for cracks. Check Drain Pump "O" ring for leaks.

Control Board

Check incoming voltage to Control Board.

Membrane Switch

Check for proper operation of Membrane Switch. See membrane readings on the T echnical Sheet located behind toe panel.

NOTE: Make sure the pin connectors are making proper

contact with pins on the Control Board. If the voltage is correct into the Control Board, and the board will not activate, replace board.

Will Not Fill

Water Valve

Check Water V alve circuit. See Technical Sheet for water valve data located behind toe panel.

NOTE: Make sure the pin connectors are making proper

contact with pins on the Control Board.

Electrical Mechanical Troubleshooting

!

T o avoid risk of electrical shock, personal injury , or death, disconnect electrical power source to unit and discharge capacitor through a 10,000 ohm resistor before attempting to service, unless test procedures require power to be connected. Ensure all ground wires are connected before certifying unit as repaired and/or operational.

WARNING

Will Not Wash

Wash Motor

Check Wash Motor circuit. See data listed on the T echnical Sheet, located behind toe panel.

Will Not Drain

Drain Motor

Check Drain Motor circuit. See data listed on the T echnical Sheet, located behind Toe Panel.

Will Not Dry

Vent Assembly

Check Vent Assembly for proper operation.

Heating Element

Check Heating Element circuit. See data listed on the T echnical Sheet, located behind Toe Panel.

Manual Function Test

See T echnical Sheet, located behind T oe Panel.

Field Service T est

See T echnical Sheet, located behind T oe Panel.

Troubleshooting Flow Chart

No

Yes

Go to

Noise

Issues flow

chart

Complete

Noise Problem

No

Are there any leaks? Is it noisy?

Leak Problem

Drain Problem

Yes

properly?

Does it drain

Yes

Does it fill properly?

Starting Problem Fill Problem

Yes

pressed?

cancel key is

when the start/

Does the cycle start

Yes

No

chart

Go to Leak

Issues flow

drain

system

Repair or

reconfigure

No

and air break

Are the drain line

operating correctly?

on

Turn water

No

on to the unit?

Is the water turned

Fuction

Go to No

flow chart

Yes

Are any of the

indicator lights for

cycle and options

illuminated?

Yes

Fuction

Go to No

flow chart

Yes

Fuction

Go to No

flow chart

Verify wiring

No

correctly at

junction box

is connected

No

breaker panel or

Is the power turned

on to the unit at the

Yes

Appearance Problem

in the installation?

Does it look correct

power

and turn on

fuse box?

It is

unit

extremely

LEVEL the

important to

No

Is the unit level left

home

Correct

wiring issue

No

Yes

(minimum) at

junction box?

Is there 105VAC

Yes

to back?

to right and front

Yes

Go to No

Adjust to

touch floor

No

Do all 4 levelling

Fuction

flow chart

and

recheck

legs touch the floor?

levelness

Repair

cabinets

No

Yes

Are the cabinets

Yes

level and plumb?

strips

Install trim

No

side and top?

installed on each

Are the trim strips

Yes

Complete

18