Maytag HE2940L User Manual

Page 1
^3 MAYTAG

Series Nine

ELECTRIC
WATER HEATER
USER'S GUIDE
Model Numbers
HE2930T HE3930T HE2940L HE3940L HE2940S HE3940S HE2940T HE3940T HE2950S HE3950S HE2950T HE3950T HE2966T HE3966T
LISTED
EFFICIENCY RATING CERTIFIED
ama
____________________________A WARNING
READ THE GENERAL SAFETY SECTION BEGINNING ON INSIDE COVER AND THEN THIS ENTIRE MANUAL BEFORE INSTALLING OR OPERATING THIS WATER HEATER.
GAMA certification applies to all residential electric water heaters with capacities of 20 to
120 Gallons. Input rating of 12 Kw or less at a
voltage no greater than 250 V.
_____________________________
______________________________________
Save this Manual for Future Reference.
FOR POTABLE WATER HEATING ONLY
NOT SUITABLE FOR SPACE HEATING
Caution; Read and Follow All Safety Rules and Operating Instructions
Before First Use of
This Product.
Page 2

Safety Instructions

A WARNING

Improper installation, adjustment, alteration, service or maintenance can cause DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE. Refer to this manu al for assistance consult your local utility or call Maytag Customer Service at 1-800-788-8899 for an authorized servicer for further information.

AWARNING

HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF". Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.

AWARNING

HOTTER WATER CAN SCALD: Water heaters are intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Some people are more likely to be permanently injured by hot water than others. These include the elderly, children, the infirm, or physically/mentally handi capped. If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap_, then you must take special pre cautions. In addition to using the lowest possible
temperature setting that satisfies your hot water
needs, a means sucn as a mixing valve, should be used at the hot water taps used by these people or at the water heater. Mixing valves are available at plumbing supply or hardware stores. Follow manu
facturers instructions for installation of the valves.
Before changing the factory setting on the thermo
stat, read the "Temperature Regulation" section in this manual.

AWARNING

INSULATING JACKETS: When installing an external
water heater insulation jacket on an electric water heater:
• DO NOT cover the temperature-pressure relief valve.
• DO NOT put insulation over the access covers or
any access areas.
• DO NOT cover or remove operating instructions,
and safety related warning labels and materials affixed to the water heater.

AWARNING

Do not use this appliance if any part of it has been under water. An electrical short or malfunction could occur. The water heater should be replaced.

AWARNING

At the time of manufacture this water heater was pro vided with a combination temperature-pressures relief valve certified by a nationally recognized testing labo ratory that maintains periodic inspection of production of listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, and the latest edition of ANSI Z21.22 and the code require ments of ASME. If replaced, the valve must meet the requirements of local codes, but not less than a combi nation temperature and pressure relief valve certified as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22 by a nationally recognized test ing laboratory that maintains periodic inspection of production oflisted equipment or materials. The valve must be marked with a maximum set pres sure not to exceed the marked hydrostatic working pressure of the water heater (150 Ibs./sq. in.) and a discharge capacity not less than the water heater input rate as shown on the model rating plate. (Electric heaters - watts divided by 1000 x 3415 equal BTU/Hr. rate.) Your local jurisdictional authority, while mandating the
use of a temperature-pressure relief valve complying with ANSI Z21.22 and ASME, may require a valve model different from the one furnished with the water heater. Compliance with such local requirements must be sat isfied by the installer or end user of the water heater with a locally prescribed temperature-pressure relief valve installed in the designated opening in the water heater in place of the factory furnished valve.
For safe operation of the water heater, the relief valve
must not be removed from it's designated opening or plugged. The temperature-pressure relief valve must be installed directly into the fitting of the water heater designated for the relief valve. Position the valve downward and provide tubing so that any discharge will exit only within 6 inches above, or at any distance below the structural floor. Be certain that no contact is made with any live electrical part. The discharge open ing must not be blocked or reduced in size under any circumstances. Excessive length, over 30 feet, or use of more than four elbows can cause restriction and reduce the discharge capacity of the valve. No valve or other obstruction is to be placed between the relief valve and the tank. Do not connect tubing directly to discharge drain unless a 6" air gap is provid ed. To prevent bodily injury, hazard to life, or property damage, the relief valve must be allowed to discharge water in quantities should circumstances demand. If the discharge pipe is not connected to a drain or other suitable means, the water flow may cause property damage. The Discharge Pipe:
• Must not be smaller in size than the outlet pipe size of the valve, or have any reducing couplings or other restrictions.
• Must not be plugged or blocked.
• Must be of material listed for hot water distribution.
• Must be installed so as to allow complete drainage of both the temperature-pressure relief valve, and the discharge pipe.
• Must terminate at an adequate drain.
• Must not have any valve between the relief valve and tank.
Page 3

Safety Instructions (cont'd)

AWARNING

WATER HEATERS EQUIPPED FOR ONE VOLTAGE
ONLY: This water heater is equipped for one type
voltage only. Check the rating plate near the bot tom access panel for the correct voltage. DO NOT
use this water heater with any voltage other than
the one shown on the model rating plate. Failure to
use the correct voltage can cause problems which can result in DEATH, SERIOUS BODILY INJURY. OR PROPERTY DAMAGE. If you have any questions or doubts consult your electric company.
A CAUTION
WATER HEATERS EVENTUALLY LEAK: Installation of the water heater must be accomplished in such a manner that if the tank or any connections should leak, the flow of water will not cause damage to the structure. For this reason, it is not advisable to install the water heater in an attic or upper floor. When such locations cannot be avoided, a suitable drain pan should be installed under the water heater. Drain pans are available at your local hardware store. Such a drain pan must have a minimum diam eter of at ieast 1% inches greater than the water heater diameter and must be piped to an adequate drain. Under no circumstances is the manufacturer or Maytag to be held liable for any water damage in connection with this water heater.
Page 4

Table of Contents

Safety Instructions............................................................................................................................................................................ 2-3
Table of Contents...................................................................................................................................................................................4
Customer Information...........................................................................................................................................................................5
Product Specifications.......................................................................................................................................................................... 6
Accessories and Tools Needed...............................................................................................................................................................7
Accessories........................................................................................................................................................................................7
Tools................................................................................................................................................................................................ 7
Instructions for Installation.............................................................................................................................................................8-17
Removing the Old Water Heater...................................................................................................................................................8
Locating the New Water Heater.....................................................................................................................................................9
Typical Installation..........................................................................................................................................................................9
The Convertible Lower Element...................................................................................................................................................10
Water Piping..................................................................................................................................................................................11
Temperature-Pressure Relief Valve .............................................................................................................................................12
Filling the Water Heater...............................................................................................................................................................13
Converting the Lower Element............................................................................................................................................. 13-15
Wiring Diagrams.......................................................................................................................................................................... 16
Wiring.............................................................................................................................................................................................17
Installation Checklist.................................................................................................................................................................... 18
Service and Maintenance..............................................................................................................................................................19-24
Temperature Regulation................................................................................................................................................................19
Thermostats....................................................................................................................................................................................19
Thermostat Settings.......................................................................................................................................................................19
Thermostat Adjustment.................................................................................................................................................................20
Temperature-Pressure Relief Valve Operation........................................................................................................................ 20
Draining..........................................................................................................................................................................................21
Element Cleaning and Replacement.......................................................................................................................................21-24
Drain Valve Washer Replacement...............................................................................................................................................24
Sendee.............................................................................................................................................................................................24
Troubleshooting..............................................................................................................................................................................25-27
Start Lip Conditions.......................................................................................................................................................................25
Thermal Expansion................................................................................................................................................................. 25
Strange Sounds..........................................................................................................................................................................25
Operational Conditions.............................................................................................................................................................25, 26
Smelly Water........................................................................................................................................................................ 25
Air in Hot Water Faucets.........................................................................................................................................................25
Rumbling Noise........................................................................................................................................................................25
High Temperature Shut Off System...................................................................................................................................25, 26
Not Enough Hot Water............................................................................................................................................................26
Water is Too Hot.......................................................................................................................................................................26
Leakage Checkpoints.............................................................................................................................................................. 27
Repair Parts List.............................................................................................................................................................................28-34
Warranty...............................................................................................................................................................................................36
Page 5

Customer Information

Thank You for purchasing a Maytag water heater.
Properly installed and maintained, it should give you years of trouble free service. It is strongly suggested that this new
water heater be professionally installed, call Maytag Customer
Service at 1-800-788-8899 for recommended installers.
Abbreviations Found In This Instruction Manual
U.L.- Underwriters Laboratories, 333 Pfingsten Rd., Northbrook, IL 60062 National Electrical Code-This publication is available from
your local government or public library or electric company or by writing to U.L. above.
ANSI-American National Standards Institute
• Read the “Safety Instructions” section, pages 2 and 3 of this manual first and then the entire manual carefiilly. If you don’t follow the safety rules, the water heater vriU not oper
ate properly. It could cause DEATH, SERIOUS BODILY INJURY AND/OR PROPERTY DAMAGE. This manual contains instructions for the installation, oper
ation, and maintenance of this electric water heater. It also contains warnings throughout the manual that you must read and be aware of, AU warnings and all instructions are
essential to the proper operation of the water heater and your safety. Since we cannot put everything on the first few pages, READ THIS ENTIRE MANUAL BEFORE ATTEMPTING TO INSTALL OR OPERATE THE WATER HEATER.
The installation must conform with the instructions in this
manual; electric company rules; and Local Codes, or in the
absence of Local Codes, with the latest edition of the National Electrical Code. This publication is available from your local government or public library or electric company
or by writing Underwriters Laboratories Inc., 333 Pfingsten
Road, Northbrook, IL 60062.
If after reading this manual you have any questions or do
not understand any portion of the instructions, call Maytag
Customer Service at 1-800-788-8899 for an authorized
Carefully plan the place where you are going to put the water heater. Correct electrical wiring and connections are very important in preventing death from possible electrical
shock and fires.
Examine the location to ensure the water heater complies with the “Locating the New Water Heater” section.
For California installation this water heater must be braced,
anchored, or strapped to avoid falling or moving during an earthquake. See instructions for correct installation proce dures. Instructions may be obtained from the California
office of the State Architect, 400 P Street, Sacramento, CA
95814.
Massachusetts Code requires this water heater to be installed in accordance with Massachusetts 248-CMR 2.00: State Plumbing Code and 248-CMR 5.00.
Page 6

Product Specifications

Model HE2930T
HE3930T
Tank Capacity
In Gallons
Element Upper
at 240 Volt Lower 3800 5500 3800 5500 3800 5500
Recovery Rate Upper
iiivjsusi'er nr* ....................
@ 90°F Rise Lower 17.3 1 25 17.3 25 17.3 25
Diameter 18" 24" 20" 18"
Height 46"
Maximum Fuse or
Circuit Breaker Size
Minimum
Wire Size (Gauge) 12 10 12 10
Model
Tank Capacity
In Gallons
Element Upper
Wattii-e
at 240 Volt Lower
Recovery Rate Upper
1— l>
¿il VTiUa C ¿i, j| It»
30
3800 3800 3800 3800
17.3
20
HE2950S HE3950S
3800 5500
30 20 30 20 30
50
3800 3800 3800
17.3 17.3 17.3
HE2940L HE3940L
40 40 40
17.3 17.3 17.3
31.5" 47" 59.5"
HE2950T HE39S0T
50 66
3800 5500
HE2940S HE3940S
12
HE2966T HE3966T
3800
@ 90'F Rise Lower 17.3 25 17.3 25 17.3
Diameter 23"
Height
Matdmum Fuse or
Circuit Breaker Size
"Minimum
Wire Size (Gauge)
46.25" 58"
20
12 10 12 10 12 10
30
20" 22"
20
30 20
60.25"
HE2940T HE3940T
3800 5500
17.3 1 25
20 30
10 12 10
5500
25
30
"Wiring size based on standard 60°C copper wire. If distance from fuse box to water heater is more than 90 feet, refer to your local
electrical code.
Page 7

Accessories and Tools Needed

Accessories

To simplify the installation Maytag has available the installa tion parts shown below. You may or may not need all of these accessories depending on your type of installation. Call
Maytag Customer Service at 1-800-788-8899 for an autho rized installer.
DRAIN PANS AVAILABLE IN 22" DIAMETER (PART
EXPANSION TANKS FOR THERMAL EXPANSION
CONDITIONS AVAILABLE IN 2 GALLON (PART NUMBER 66001013) AND 5 GALLON (PART NUMBER 66001014) CAPACITY
NUMBER 66001011) FOR WATER HEATERS HAVING A DIAMETER 20" OR LESS, 24" DIAMETER (PART NUMBER 66001105) FOR WATER HEATERS HAVING
A DIAMETER 22" OR LESS AND AVAILABLE IN 28" DIAMETER (PART HUMBER 66001012) FOR WATER HEATERS HAVING A DIAMETER 26.25" OR LESS

Tools

You may or may not need all of these tools, depending on your type of installation. These tools can be purchased at your local Maytag store.
• Pipe Wrenches (2) 14"
• Screwdriver
• 6 Foot Tape of Folding Rule
• Garden Hose
• Drill
• Pipe dope or Teflon Tape
GARDEN HOSE
Cri
PIPE DOPE
(SQUEEZE TUBE)
SLOT-HEAD SCREW DRIVER
PHILLIPS SCREWDRIVER
6 FOOT TAPE
ROLL OF TEFLON TAPE
(Use only on water connec
tions)
PIPE
WRENCH
DRILL
ADDITIONAL TOOLS NEEDED WHEN SWEAT SOLDERING
• Tubing Cutters or Hacksaw
• Propane Torch
• Soft Solder
• Solder Flux
• Emery Cloth
• Wire Brushes
HACKSAW
3/4" WIRE BRUSH
1/2" WIRE BRUSH
ROLL OF LEAD FREE
SOFT SOLDER
ROLL OF EMERY
CLOTH
SOLDER FLUX TUBING CUTTER
PROPANE TORCH
Page 8

Instructions for Installation

Removing the Old Water Heater

^^Turn “OFF” electrical supply to the water heater.
Turn “OFF” the water supply to the water heater at the water shutofif valve or water meter.
Attach a hose to the water heater drain
©
valve and put the other end in a floor drain or outdoors. Open the water heater drain valve. Open a nearby hot water faucet which will relieve pressure in the water heater and speed draining.
a. If you have copper piping to the water heater, the two
copper water pipes can be cut vrith a hacksaw approxi mately four inches away from where they connect to the water heater. This will avoid cutting off the pipes too short. Additional cuts can be made later if neces sary, Disconnect the temperature-pressure relief valve drain line. When the water heater is drained, discon nect the hose from the drain valve. Close the drain valve. The water heater is now conapletely disconnect ed and ready to be removed.
b. If you have galvanized pipe to the water
heater, loosen the two galvanized pipes with a pipe wrench at the union in each line. Also disconnect the piping remain ing to the water heater. These pieces should be saved since they may be needed when reconnecting the new water heater. Disconnect the temperature-pressure relief valve discharge pipe. When the water heater is drained, disconnect the hose from the drain valve. Close the drain valve. The water heater is now completely disconnected and ready to be removed.
A WARNING
The water passing out of the drain valve may be extremely hot. To avoid being scalded, make sure all connections are tight and that the water flow is directed away from any person.
Check again to make sure the electrical supply is turned “OFF” to the water heater. Then disconnect the electri cal supply connection from the water heater junction box.
A CAUTION
Mineral buildup or sediment may have accumulated in the old water heater. This causes the water heater to be much heavier than normal and this residue, if spilled out, could cause staining.
Page 9
Instructions for Installation (cont'd)
Locating The New Water Heater
You should carefully choose an indoor location for the new water heater, because the placement is a very important con
sideration for the safety of the occupants in the building and for the most economical use of the appliance. This water heater is not intended for outdoor installation.
Whether replacing an old water heater or putting the water heater in a new location, the following critical points must be observed.
1. The location selected should be indoors as close to and as centralized with the water piping system as possible. This water heater, as well as all water heaters, will eventually leak. Do not install without adequate drainage provisions where water flow will cause damage.
A CAUTION
WATER HEATERS EVENTUALLY LEAK: Installation of the water heater must be accomplished in such a manner that if the tank or any connections should leak, the flow of water will not cause damage to the structure. For this
reason, it is not advisable to install the water heater in an attic or upper floor. When such locations cannot be avoided, a suitable drain pan shouid be installed under the water heater. Drain pans are available at your local
hardware store. Such a drain pan must have a minimum diameter of at least VA inches greater than the water heater diameter and must be piped to an adequate drain. Under no circumstances is the manufacturer or Maytag to be held liable for any water damage in con nection with this water heater.
A CAUTION
INSTALLATION IN RESIDENTIAL GARAGES: The water heater must be located and/or protected so it is not
subject to physical damage by a moving vehicle.
2. The location selection must provide adequate clearances for servicing and proper operation of the water heater.
Typical Installation
CHECK ALL CONNECTIONS FOR LEAKS. CONSULT THE LOCAL UTILITY COMPANY TO EXAM INE INSTALLATION FOR PROPRIETY AND SAFETY.
‘A WARNING
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Some
people are more likely to be permanently injured by
hot water than others. These include the elderly, children, the infirm, or physically/mentally handi capped. If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special pre cautions. In addition to using the lowest possible temperature setting that satisfies your hot water needs, a means sucn as a mixing valve, should be used at the hot water taps used by these people or at the water heater. Mixing valves are available at plumbing supply or hardware stores. Follow manu
facturers instructions for installation of the valves.
Before changing the factory setting on the thermo
stat. read the 'Temperature Regulation" section in this manual.
VACUUM RELIEF REQUIRED BY SOME CODES
Page 10
Instructions for Installation (cont'd)
The Convertible Lower
Element
The Upper Element, is a conventional 3800 watt element
which only operates at its rated wattage on 240 volts. (See rat
ing plate on water heater).
The Lower Element of the water heater can be converted
from operation at 3800 watts to 5500 watts on a 240 volt
system.
Read and follow water heater warnings and instructions.If
after reading these instructions in this manual, if you do not
understand any portion, call Maytag Customer Service at 1
800-788-8899 for an authorized servicer.
A WARNING
Before making the conversion to 5500 watts, check
the (1) power supply...must be 240 volts, (2) wiring...10 gauge AWG 9 Type TW, 60°C or equiva lent, and (3) Circuit breakers or fusing...capable of 30 amp loading. Also, the installation must conform with this manual, local codes and electric utility rules. Failure to comply can result in DEATH, SERI OUS BODILY INJURY, OR PROPERTY DAMAGE.
NOTE: Whether or not (he element conversion is made the
model rating plate must be marked. Using a hard point ink
pen, check the appropriate block within (he model rating
plate, Wiich is located adjacent to the lower access panel.
10
Page 11

Instructions for Installation (cont'd)

Water Piping

AWARNING
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Some
eople are more likely to be permanently injured by ot water than others. These include the elderly,
S
children, the infirm, or physically/mentally handi capped. If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special pre cautions. In addition to usin^ the lowest possible temperature setting that satisfies your hot water needs, a means such as a mixing valve, should be used at the hot water taps used by these propte or at the water heater. Mixing valves are available at plumbing supply or hardware stores. Follow manu facturers instructions for installation of the valves. Before changing the factory setting on the thermo stat, read the temperature Regulation" section in this manual.
If a water heater is installed in a closed water supply system; such
as one having a back-flow preventer, check valve, water meter with a check valve, etc, in the cold water supply; means shall be provided to control thermal expansion. Contact the local utility or call Maytag Customer Service at 1-800-788-8899 for an
authorized servicer on how to control this situation.
2. Look at the top cover of the water heater. The cold water inlet is marked cold. Connect the cold water pipe to the
cold water inlet of the water heater.
NOTE: Your water heater is super insulated to minimize heat loss from the tank. Further reduction in heat loss can be accomplished by insulating the hot water lines from the water heater.
HOT OUTLET TO
HOUSE
SHUT-OFF
VALVE
mr\
a
THREADED
SWEAT COUPLING
3/4" THREADED
NIPPLE
\
SWEAT COUPLING
COLD INLET
WATER LINE
^
---------
THREADED TO
NOTE: To protect against untimely corrosion of hot and cold water fittings, it is strongly recommended that di-elec tric unions or couplings he installed on this water heater when connected to copper pipe.
NOTE: The secondary anode rod/hot outlet nipple and the
cold inlet nipple are packaged separately with the water heater. The above parts must be installed in the appropriate HOT and COLD water connection locations.
The illustration shows the attachment of the water piping to the water heater. The water heater is equipped with V4 inch water connections.
NOTE: If using copper tubing, solder tubing to an adapter before attaching the adaptor to the cold water inlet connec
tion. Do not solder the cold water supply line directly to the
cold water inlet. It vnll harm the dip tube and damage the tank.
1. Look at the top cover of the water heater. The water outlet
is marked hot. Connect the hot water pipe to the hot water outlet of the water heater.
11
Page 12
Instructions for Installation (cont'd)
Temperature-Pressure Relief Valve
AWARNING
At the time of manufacture this water heater was provid ed with a combination temperature-pressures relief valve certified by a nationally recognized testing laboratory that
maintains periodic inspection of production of listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, and the latest edition of ANSI Z21.22 and the code requirements of ASME. If replaced, the valve must meet the requirements of local codes, but not (ess than a combination temperature and pressure relief valve certified as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22 by a nationally recog nized testing laboratory that maintains periodic inspection of production of listed equipment or materials. The valve must be marked with a maximum set pressure not to exceed the marked hydrostatic working pressure of the water heater (150 lbs./sq. in.) and a discharge capacity not less than the water heater input rate as shown on the model rating plate. (Electric heaters - watts divided by 1000 X 3415 equal BTU/Hr. rate.) Your local jurisdictional authority, while mandating the use of a temperature-pressure relief valve complying with
ANSI Z21.22 and ASME, may require a valve model differ
ent from the one furnished with the water heater. Compliance with such local requirements must be satisfied by the installer or end user of the water heater with a locally prescribed temperature-pressure relief valve installed in the designated opening in the water heater in place of the factory furnishea valve. For safe operation of the water heater, the relief valve must not be removed from it's designated opening or plugged.
The temperature-pressure relief valve must be installed directly into the fitting of the water heater designated for the relief valve. Position the valve downward and provide tubing so that any discharge will exit only within 6 inches above, or at any distance below the structural floor. Be certain that no contact is made with any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances. Excessive length, over 30 feet, or use of more than four elbows can cause
restriction and reduce the discharge capacity of the valve.
No valve or other obstruction is to be placed between the relief valve and the tank. Do not connect tubing directly to discharge drain unless a 6" air gap is provided. To prevent bodily injury, hazard to life, or property damage, the relief valve must be allowed to discharge water in quantities should circumstances demand. If the discharge pipe is not connected to a drain or other suitable means, the water flow may cause property damage. The Discharge Pipe;
• Must not oe smaller in size than the outlet pipe size of
the valve, or have any reducing couplings or other
restrictions.
• Must not be plugged or blocked.
• Must be of material listed for hot water distribution.
• Must be installed so as to allow complete drainage of
both the temperature-pressure relief valve, and the dis charge pipe.
• Must terminate at an adequate drain.
• Must not have any valve between the relief valve and
tank.
AWARNING
The temperature-pressure relief valve must be manu ally operated at least once a year. Caution should be taken to ensure that (1) no one is in front of or around the outlet of the temperature-pressure relief valve discharge line, and (2) the water manually dis charged will not cause any bodily injury or property damage because the water may be extremely hot. If after manually operating the valve, it fails to com pletely reset and continues to release water, immedi ately close the cold water inlet to the water heater, follow the draining instructions, and replace the temperature-pressure relief valve with a new one.
12
HOT
CONDUIT
WARNING “RELIEF VALVE OPENING”
Thl$ wat«r heater is provided with a eombjnation Temperature-Pressure Retel Valve UsMd as <»mcilyjiig mi the standard for Rete! Vafues and Automatic Gas Shutofl Oevices tor Hot Water Supply Systems, ANS 21.22 and the code requiemente o( ASME. Vour localJ^ktlonal authority, whjle mandatirig the use of a Temperature-Pressure Relief Valve corrplying wMh AN$ z21.22 and ASME, may require a valve model different from the one furnished with the water heater. Compitenoe H# such local requrements rttUiSi be satrs^ by the hstaUar ix erid user 1^ (he wafer deafer a lotially prescribed Temperature^Preseure Relief Valve li^stalled in the designated opening in the water heater.
T&P RELIEF VALVE PROBE MUST EJCTEND INTO TANK
• ff a short shank (fesa №an 2”) tamperaiture-pres$i.)re refief vafve Is to be mstafled
(as shown), a nipple and coupling must be used.
• If a long shank (2" or longer) is to be installed, do not use the nlpfrie and coupling.
'Install Temperature-Pressure protective equipment required by local codes, but not less than a combina tion Temperature-Pressure Relief Valve cetlifled as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices lor Hot-Water Supply Systems, ANS Z21.22 by a nationally recognized test ing laborafory (haf maintains periodic Inspection of production of fisted equipment or materials. The valve must be oriented, provided erith tubing, or otherwise Installed so that ttecharge can exit only within 6 inches above, or at any distance below the structural floor, and cannot contact any live electrical part' For safe operation of the water heater, the Relief \feilve must not be remove or plugged. See manual heading - 'Tampereture'Prassure Relief Valve" for installation and mainlenarKe of Relief Valve, discharge pipe and other safely precautions.
{1V."xV/]
BRASS NIPPLE
TSP
SHANK
LENGTH
Ж —I
TEMPERATURE­PRESSURE RELIEF VALVE
COLD
TEMPERATURE-
PRESSURE
RELIEF VALVE
DISCHARGE PIPE
(Do not cap or plug)
AIR GAP
Page 13
Instructions for Installation (cont'd)
Filling the Water Heater
To fill the water heater with water;
1. Close the water heater drain valve by turning the handle to the right (clockwise). The drain valve is on the lower front of the water heater,
2. Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open
when the water heater is in use.
3. To insure complete filling of the tank, allow air to exit by opening the nearest hot water faucet. Allow water to run
until a constant flow is obtained. This will let air out of the water heater and the piping.
A CAUTION
Never use this water heater unless it is completely full of water. To prevent damage to the tank and heating element, the tank must be filled with water. Water must flow from the hot water faucet
before turning "ON" power.
4. Check all new water piping for leaks. Repair as needed.
A WARNING
Before making the conversion to 5500 watts, check
the (1) power supply...must be 240 volts, (2)
wiring...10 gauge AWG @ Type TW, 60°C or equiva
lent, and (3) Circuit breakers or fusing...capable of
30 amp loading. Also, the installation must con form with this Manual, local codes and electric utili ty rules. FAILURE TO COMPLY CAN RESULT IN
DEATH, SERIOUS BODILY INJURY OR PROPERTY
DAMAGE.
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Converting the Lower
Element
These instructions only cover the conversion of the convert ible element, read this entire manual before attempting to install or operate the water heater. The water heater is factory set to operate at 3800 watts. The lower element can be con verted to operate at 5500 watts. Refer to “The Convertible Lower Element” section.
The Upper Element is a conventional 3800 watt element
which only operates at its rated wattage on 240 volts. (See rat ing plate on water heater).
The Lower Element of the water heater can be converted from operation at 3800 watts to 5500 watts on a 240 volt sys
tem.
If after reading these instructions and this manual, if you do not understand any portion, call Maytag Customer Service at
1-800-788-8899 for an authorized servicer.
® Maytag is a Trademark o1 Maytag Corporation and
is used under License to State Industries, Inc.
NOTE: Whether or not the element conversion is made the model rating plate must be marked. Using a hard point ink pen, check the appropriate block wiftiin ftie model rating plate, which is located adjacent to the lower access panel.
Necessary element conversion parts are located in a small bag contained within the large plastic manual envelope attached to the side of the water heater.
CONVERSION PARTS
13
Page 14
Instructions for Installation (cont'd)

Converting the Lower Element (cont'd)

1. Before beginning the conversion turn “OFF” electric power supply to the water heater.
lot:
HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF". FAILURE TO DO THIS COULD RESULT IN DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
2. The convertible element is located behind the lower access
panel of the water heater. Remove the two screws securing the access panel, and remove panel.
111
AWARNING
4. Lift out the tab as shown to unclip the terminal cover from the thermostat. The terminal cover can now be removed from the thermostat.
Lift out tab to undip terminal cover from thermostat.
5. Remove the screws from terminal 2 of the element, and
move the looped end of the wire aside.
3. Remove the block of insulation to expose the terminal cover.
6. The buss bar is labeled 5500 W. Place the buss bar over ter
minals 2 and 3 with the 5500 W visible. Install the extra screw provided into terminal 3.
14
Page 15
Instructions for Installation (cont'd)

Converting the Lower Element (cont'd)

7. The wire removed from terminal 2 has a looped end. It must remain looped and now be placed (as shown) on top
of the buss bar, over the opening of terminal 2, and secured using the remaining screw.
8. Tighten terminals 2 and 3 to ensure proper electrical con
nection.
▲ WARNING
Failure to tighten terminal screws can cause a fire which can result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
9. Replace the terminal cover on the thermostat making sure that the locking tabs on the terminal cover are in place.
11. Replace the access panel.
12. Complete wiring to the water heater, or if completed, turn “ON” electric power to the water heater after filling the tank with water.
▲ WARNING
Make sure the thermostat is flush against the tank,
the terminal cover is in place, and the insulation is
replaced. Failure to do so can result in DEATH, SERI
OUS BODILY INJURY, OR PROPERTY DAMAGE.
10. Place the insulation block back in place so that it com pletely covers the thermostat and element.
▲ CAUTION
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must oe filled with water.
Water must flow from the hot water faucet before turning "ON" power.
15
Page 16
Instructions for Installation (cont'd)
Wiring Diagrams
STANDARD WIRING FOR
2 WIRE LEAD WATER HEATERS
NON-SIMULTANEOUS OPERATION 240 VOLT DOUBLE ELEMENT
UPPER E.CO. & THERMOSTAT
TO ELECTRIC
POWER SUPPLY
FOR 3800 WATTS
LOWER
HEATING ELEMENT
WIRING FOR 3 WIRE LEAD WATER HEATERS NON-SIMULTANEOUS OPER ATION 240 VOLT DOUBLE ELEMENT
UPPER HEATING ELEMENT
FOR 3000 WATTS
YELLOW
LOWER HEATING ELEMENT
THREE TYPES
OF FIELD
CONNECTIONS
YOU MAY HAVE
TIME CLOCK SWITCH
OPERATES BOTTOM ELEMENT ONLY
TO ELECTRIC
POWER SUPPLY LI i L2 L2 CLOCK SWITCH
YELLOW I "^BLUE BLACK
2. "OFF PEAK“ METER OPERATES BOTTOM ELEMENT ONLY
TO ELECTRIC LI L2-*TO "OFF PEAK"
POWER SUPPLY LI M METER
YELLOWl
FOR TWO WIRE CONNECTION
TO ELECTRIC .
POWER SUPPLY
YELLOw[ "
1
----
f
1
^LlJ£^BLACK
i5
ILUEIBLACK
1
L2
t
*Note: Some Lower Hi-Temp Limit switches may have 4 terminals. Use only the 2 terminals on left.
16
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lUNCTION
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lUNCTION
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Page 17
Instructions for Installation (cont'd)
Wiring
A CAUTION
Never use this water heater unless it is compieteiy
fuil of water. To prevent damage to the tank and
heating eiement, the tank must be filled with
water. Water must flow from the hot water faucet
before turning on power.
You must provide all wiring of the proper size outside of the water heater. You must obey local codes and electric company
requirements when you install this wiring.
If you are not famihar with electric codes and practices, or if you have any doubt, even the slightest doubt, in your ability to connect the wiring to this water heater, obtain the service of a
competent electrician. Call Maytag Customer Service at
1-800-788-8899 for an authorized servicer.
A WARNING
WATER HEATERS EQUIPPED FOR ONE VOLTAGE ONLY: This water heater is equipped for one type voltage only. Check the rating plate near the bot
tom access panel for the correct voltage. DO NOT
use this water heater with any voltage other than
the one shown on the model rating plate. Failure to
use the correct voltage can cause problems which can result in DEATH. SERIOUS BODILY INJURY, OR PROPERTY DAMAGE. If you have any questions or doubts consult your electric company.
A CAUTION
If wiring from your fuse box or circuit breaker box was aluminum for your old water heater, replace it with copper wire. If you wish to reuse the existing
aluminum wire, have the connection at the water
heater made by a competent electrician. Call
Maytag Customer Service at 1-800-788-8899 for an authorized servicer.
1. Provide a way to easily shut off the electric power when working on the water heater. This could be with a circuit breaker or fuse block in the entrance box or a separate dis
connect switch.
2. Install and connect a circuit directly from the main fuse or circuit breaker box. This circuit must be the right size and have its own fuse or circuit breaker. Refer to the chart in the “Product Specifications” section for the correct size wire and fuse or circuit breaker.
C, Flexible metal conduit or 3 metallic tubing shall be permit
ted for grounding if all the following conditions are met:
1. The length in any ground return path does not exceed
6 feet.
2. The circuit conductors contained therein are protected
by overcurrent devices rated at 20 amperes or less.
3. The conduit or tubing is terminated in fittings approved for grounding.
For complete grounding details and all allowable exceptions, refer to the latest edition of the National Electrical Code.
4. A standard Vi" conduit opening has been made in the water heater junction box for the conduit connection.
5. Wiring Diagrams (See “Wiring Diagrams” Section) have
been supplied showing the two most common types of con nections between the water heater and the power supply. You can easily see which type connection you have by removing the junction box cover on top of the water heater.
A. Two Wire Connection Diagrams: is the most common
requiring you to simply connect red to red, black to black, and the ground wire to the green ground screw in the junc tion box of the water heater.
B. Three Wire Connection Diagram: is used when you are
connecting the water heater to power a supply that has a “Time Clock” or “Off Peak” Meter. To make these connec tions refer to block 1 or 2 in this wiring diagram for the type of system you have.
N OTE; If you have purchased a three wire connection water heater but you are not on a “Time Clock” or “Off
Peak” meter and have a standard two wire connection power supply, simply follow the connection diagram in block 3 of the Three Wire Connection Diagram.
6. Use wire nuts and connect the power supply wiring to the
wires inside the water heater’s junction.
7. The water heater must be electrically “grounded” by the installer. A green ground screw has been provided on the water heater’s junction box. Connect ground wire to this location.
8. Replace the wiring junction cover using the screw provided.
3. If metal conduit is used for the grounding conductor: A. The grounding electrode conductor shall be of copper,
aluminum, or copperclad aluminum. The material shall be of one continuous length without a splice or joint.
B. Rigid metal conduit, intermediate metal conduit, or
electrical metallic tubing may be used for the grounding means if conduit or tubing is terminated in fittings approved for grounding.
17
Page 18
Instructions for Installation (cont'd)
Installation Checklist
1. Whether or not the element conversion is made, the model rating plate must be marked. Using a hard point ink pen, check the appropriate block within the model rating plate, which is located adjacent to the lower access panel.
2. Is the fuse or circuit breaker size correct as shown in the chart in the “Product Specifications” section?
3. Are the wires from the circuit breaker or fuse service to the water heater’s junction boot on the correct wire size (gauge) as shown in the chart in the “Product Specifications" section?
4. Is the new temperature-pressure relief valve properly installed, and piped to an adequate drain? See “Temperature-Pressure Relief Valve” in the “Instructions for Installation” section.
5. Is the water heater completely filled with water? See “Filling the Water Heater” instructions in the “Instructions for Installation” section.
6. Will a water leak damage anything? See “Locating the
New Water Heater” in the “Instructions for Installation” section.
HOT
CONDUIT
.TEMPERATURE-
PRESSURE
RELIEF VALVE
-DISCHARGE PIPE (Do not cap or
plug)
7. Are the cold and hot water lines connected to the water heater correctly? See “Water Piping” instructions in the “Instructions for Installation” section.
8. Is there adequate clearance for maintenance around the
water heater?
9. Do you need to call your electric company to check your wiring?
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18
Page 19

Service and Maintenance

Temperature Regulation

AWARNING
HOTTER WATER CAN SCALD: Water heaters are intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald
and permanently injure you upon contact. Some
eople are more likely to be permanently injured by ot water than others. These include the elderly,
R
children, the infirm, or physically/mentally handi capped. If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special pre cautions. In addition to using the lowest possible
temperature setting that satisfies your hot water
needs, a means such as a mixing valve, should be used at the hot water taps used by these people or at the water heater. Mixing valves are available at plumbing supply or hardware stores. Follow manu
facturers instructions for installation of the valves.
Before changing the factory setting on the thermo
stat, read the 'Temperature Regulation" section in this manual.
LOWER THERMOSTAT ADJUSTABLE
THROUGH OPENING IN LOWER ACCESS PANEL
AWARNING
Never allow small children to use a hot water tap, or to draw their own bath water. Never leave a child or handicapped person unattended in a bath
tub or shower.

Thermostats

The thermostats of this water heater have been factory set at their lowest position which approximates 120°F (Hot) to reduce the risk of scald injury.
The upper and lower thermostat is factory set at its lowest position which approximates 120°F (Hot) and is adjustable if a different water temperature is desired. Read all warnings in this manual and on the water heater before proceeding.

Temperature Settings

HOT-Is a thermostat setting of approximately 120°F,
whieh will supply hot water at the most eco
nomical temperatures.
A-Is a thermostat setting of approximately 130°F.
B-Is a thermostat setting of approximately 140°F.
C-Is a thermostat setting of approximately 150°F.
VERY HOT-Is a thermostat setting of approximately 160°F.
It is recommended that the dial be set lower
whenever possible.
NOTE: Water temperature range of 120°-140°F recom mended by most dishwasher manufacturers.
UPPER THERMOSTAT ADJUSTABLE
BEHIND UPPER ACCESS PANEL
19
Page 20

Service and Maintenance (cont'd)

Thermostat Adjustments

If the upper thermostat is adjusted above the factory preset point of 120°F (Hot), it cannot be set higher than the lower thermostat setting. Read all warnings in the “Temperature
Regulation” section before proceeding.
UPPER THERMOSTAT
1. Turn “off” the electric power to the water heater at the
junction box.
AWARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electricai suppiy to the water heater is turned "OFF". Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
2. Take off the access panel.
3. The slotted adjustment (using a screwdriver) can be turned clockwise (.r \) to increase the temperature setting or counter clockwise {/' ^ to decrease the temperature
setting.
4. Replace the access panel.
5. Turn “ON” the power supply.

Temperature-Pressure Relief Valve Operation

The temperature-pressure relief valve must be manually oper ated at least once a year.
AWARNING
The temperature-pressure relief valve must be manually operated at least once a year. Caution should be taken to ensure that (1) no one is in front of or around the outlet of the temperature-pres sure relief valve discharge iine, and (2) the water
manually discharged will not cause any property
damage or bodiiy injury. The water may be extremely hot. If after manually operating the valve, it fails to completely reset and continues to release water, immediately close the cold water inlet to the water
heater, follow the draining instructions, and replace the temperature-pressure relief valve with
a new one.
LOWER THERMOSTAT
The adjustment dial can be turned clockwise {/' \) to increase the temperature setting or counter clockwise
{jT ^) to decrease the temperature setting.
Failure to install and maintain a new properly listed tempera ture-pressure relief valve will release the manufacturer from any claim which might result from excessive temperature or pressure.
AWARNING
If the temperature-pressure relief valve on the appliance weeps or discharges periodically, this may be due to thermal expansion. Your water heater may have a check valve installed in the water line or a water meter with a check valve. Call Maytag Customer Service at 1-800-788-8899 for an authorized servicer. Do not plug the temperature­pressure relief valve.
20
Page 21
Service and Maintenance (cont'd)

Draining

The water heater should be drained if being shut down during freezing temperatures. Also periodic draining and cleaning of
sediment from the tank may be necessary,
1. Before beginning turn “OFF” the electric power supply to
the water heater.
A WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater is turned "OFF". Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
2. CLOSE the cold water inlet valve to the water heater.
3. OPEN a nearby hot water faucet and leave open to allow for draining.
4. Connect a hose to the drain valve and terminate to an ade quate drain or outdoors.
Element Cleaning/
Replacement
NOTE; These instructions are written for element cleaning and element replacement for the lower element. If it is nec
essary to clean or replace the upper element, then repeat these instructions.
To remove the element from your tank in order to clean or
replace it;
1, Before beginning turn “OFF” the electric power supply to
the water heater.
5. OPEN the water heater drain valve to allow for tank draining.
NOTE; If the water heater is going to be shut down and drained for an extended period, the drain valve should be left open with hose connected allowing water to termi nate to an adequate drain.
6. Close the drain valve.
7. Follow “Filling the Water Heater” instructions in the “Instructions for Installation” section.
8. Turn “ON” power to the water heater.
A CAUTION
Never use this water heater unless it is completely full water. To prevent damage to the tank and heat
ing element, the tank must be filled with water.
Water must flow from the hot water faucet before turning "ON" power.
AWARNING
HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF". Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
2. Turn off the water supply to the water heater at the water shutoff valve or water meter.
21
Page 22
Service and Maintenance (cont'd)
3. Attach a hose to the water heater drain valve and put the other end in a floor drain or outdoors. Open the water heater drain valve. Open a nearby hot water faucet which
will relieve pressure in the water heater and speed draining.
AWARNING
The water passing out of the drain valve may be
extremely hot. To avoid being scalded, make sure all connections are tight and that the water flow is directed away from any person.
4. Remove the two screws securing the access panel, and
remove panel.
__________
6. Lift out the tab as shown to unclip the terminal cover from
the thermostat. The terminal cover can now be removed from the thermostat.
Disconnect the two wires on the element and unscrew the
7. old element from the tank.
5, Remove the block of insulation to expose the terminal
cover.
Clean the area around the element opening. Remove any
8.
sediment from or around the element opening and inside the tank.
9, If you are cleaning the element you have removed, do so
by scraping or soaking in vinegar or a de-liming solution.
AWARNING
Replacement elements must (1) be the same volt
age and (2) no greater wattage than listed on the model rating plate affixed to the water heater.
22
Page 23
Service and Maintenance (cont'd)
Element Cleaning/
Replacement (cont'd)
10. A new gasket should be used in all cases to prevent a pos sible water leak. (See Element Gasket in the Repair Parts
Chart). Place the new element gasket on the thread side
of the cleaned or new element and screw into tank, secur
ing tighdy using an element wrench.
11. Close the water heater drain valve by turning the handle
to the right (clockwise). The drain valve is on the lower front of the water heater.
12. Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open when the water heater is in use.
15. Reconnect the two wires to the element and then check to make sure the thermostat remains firmly against the
surface of the tank.
16. Replace the terminal cover on the thermostat making sure that the locking tabs on the terminal cover are in
place.
13. To insure complete fdling of the tank, allow air to exit by opening the nearest hot water faucet. Allow water to run until a constant flow is obtained. This will let air out of
the water heater and the piping.
A CAUTION
Never use this water heater unless it is completely full of water. To prevent damage to the tank and heating element, the tank must be filled with water. Water must flow from the hot water faucet before turning "ON" power.
14. Check element for water leaks. If leakage occurs, tighten element or repeat steps 2 and 3, remove element and reposition gasket. Then repeat steps 10 through 14.
17. Place the insulation block back in place so that it com pletely covers the thermostat and element.
23
Page 24
Service and Maintenance (cont'd)

Drain Valve Washer Replacement

18. Replace access panel.
19. Turn “ON” electric power to water heater.
NOTE: For replacement, use a x x Vi' thick washer aviulable at your neatest hardware store. For ordering a replacement washer, refer to the “Repair Parts” section.
1. Before beginning turn “OFF” the electrical power supply to the water heater.
A WARNING
HAZARD OP ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF". Failure to do this could result in DEATH. SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
2. Follow “Draining” instructions in the “Service and Maintenance” section.
3. Turning counter clockwise, remove the hex cap below the screw handle.
4. Remove the washer and put the new one in place.
5. Screw the handle and cap assembly back into the drain valve and retighten using a wrench. DO NOT OVER TIGHTEN.
6. Follow “Filling the Water Heater" instructions in the
“Instructions for Installation” section.
7. Check for leaks.
8. Turn “ON” electric power to the water heater.

Service

Before calling for repair service, read the “Start Up
Conditions” and “Operational Conditions” found in the “Troubleshooting” section of this manual. If a condition persists or you are uncertain about the opera tion of the water heater, let a qualified person check it out.
Call Maytag Customer Service at 1-800-788-8899.
24
Page 25

Troubleshooting

Start Up Conditions

THERMAL EXPANSION
Water supply systems may, because of such events as high line pressure, frequent cut-offs, the effects of water hammer among others, have installed devices such as pressure reducing valves, check valves, back flow preventers, etc...to control these types of problems. When these devices are not equipped with an internal by-pass, and no other measures are taken, the devices cause the water system to be closed. As water is heat ed, it expands (thermal expansion) and closed systems do not allow for the expansion of heated water.
The water within the water heater tank expands as it is heated and increases the pressure of the water system. If the relieving point of the water heater's temperature-pressure relief valve is reached, the valve will relieve the excess pressure. The temper
ature-pressure relief valve is not intended for the constant
relief of thermal expansion. This is an unacceptable condition
and must be corrected.
It is recommended that any devices installed which could create
a closed system, have a by-pass and/or the system have an expansion tank to relieve the pressure built by thermal expan sion in the water system. Expansion tanks are available for ordering through the Maytag Customer Service. Contact the local water supplier and/or call Maytag Customer Service at
1-800-788-8899 for an authorized servicer for assistance in controlling these situations.
STRANGE SOUNDS
Smelly water may be eliminated or reduced in some water heater models by replacing the anode(s) with one of less active material, and then chlorinating the water heater tank and aU hot water hnes. Call Maytag Customer Service at 1-800-788-8899 for an authorized servicer for further information concerning an Anode Replacement Kit #66001068 and this Chlorination Treatment.
If the smelly water persists after the anode replacement and chlo rination treatment, we can only suggest that continuous chlorina tion and filtering conditioning equipment be considered to elimi
nate the water problem.
Do not remove the anode leaving the tank unprotected. By doing so, all warranty on the water heater tank is voided.
"AW" IN HOT WATER FAUCETS
AWARNING
HYDROGEN GAS: Hydrogen gas can be produced in a hot water wstem that has not been used for a long period of time (generally two weeks or more). Hydrogen gas is extremely flammable and explo
sive. To prevent the possibility of injury under these conditions, we recommend the hot water faucet be opened for several minutes at the kitchen sink
before any electrical appliances which are connect ed to the not water system are used (such as a dish washer or washing machine). If hydrogen gas is pre sent, there will probably be an unusual sound simi lar to air escaping through the pipe as the hot water faucet is opened. There must be no smoking or open flame near the faucet at the time it is open.
Possible noises due to expansion and contraction of some metal parts during periods of heat-up and cool-down do not represent harmful or dangerous conditions.

Operational Conditions

SMELLY WATER
In each glasslined water heater there is installed at least one anode rod (see parts section) for corrosion protection of the tank. Certain water conditions vdll cause a reaction between this rod and the water. The most common complaint associated with the anode rod is one of a “rotten egg smell”. This odor is derived from hydrogen sulfide gas dissolved in the water. The smell is the result
of four factors which must all be present for the odor to develop:
a. a concentration of sulfate in the supply water. b. little or no dissolved oxygen in the water. c. a sulfate reducing bacteria within the water heater. (This
harmless bacteria is non-toxic to humans.)
d. an excess of active hydrogen in the tank. This is caused by
the corrosion protective action of the anode.
RUMBLING NOISE
In some water areas, scale or mineral deposits will build up on your heating elements. This buildup will cause a rumbling noise. Follow “Element Cleaning/Replacement” instructions to clean and replace the elements.
HIGH TEMPERATURE SHUT OFF SYSTEM
The water heater has a high limit shut off system with a reset
button located on the thermostat.
Follow the resetting instructions which refer to the high limit
behind the access panel.
NOTE: Ifyour water heater is connected to an “OFF PEAK* clock, and uses the “3 wire lead” wiring diagram in the “Wiring Diagram” section, then the water heater wUl have a hi-Hmit on both the upper and lower thermostats. FoUow the instructions to reset the hi-Hmit behind the
upper and lower access panels.
25
Page 26

Troubleshooting (cont'd)

1. Before beginning, turn “OFF” electrical power supply to the water heater.
AWARNING
HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF". Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
2. Remove the two screws securing the access panel and remove panel.
3. Remove the insulation block to expose the opening.

NOT ENOUGH OR NO HOT WATER

1. In a new installation, the water heater may not be proper ly connected. Make sure the cold water supply valve is open. Review and check piping installation. Make sure that the cold water line is connected to the cold water inlet to the water heater and the hot water line to the hot water outlet on the water heater,
2. Make sure the electrical supply to your water heater is “ON”.
3. Check for loose or blown fuses in your water heater cir cuit. Circuit breakers weaken with age and may not han dle their rated load and should be replaced.
4. Make certain the disconnect switch, if used, is in the “ON” position,
5. Check to see the electric service to your house has not
been interrupted. If this is the case, contact the electric company,
6. Are the thermostats set to the desired temperature? See
“Temperature Regulation” section.
4. Reset the high limit by pushing in the red button marked “RESET”.
RESET BUTTON
5. Replace the insulation block so that it completely covers the thermostat and element.
6. Replace the access panel.
7. Turn “ON” electric power to the water heater.
A CAUTION
If the high limit must be reset again, call Maytag Customer Service at 1-800-788-8899 for an autho rized servicer to find out why the high limit turned "OFF" the electric power.
7. If you had experienced very hot water and now no hot water, the problem may be due to the high temperature
shut off system. See “High Temperature Shut Off
System” in the “Troubleshooting” section.
8. During very cold weather, the incoming water will also be
colder and it wiU require a longer time to become heated,
9. The hot water usage may exceed the capacity of the water
heater. If so, wait for water heater to recover after abnor mal demand. Also examine pipes and faucets for possible water leaks.
10. If you can not determine the problem, then call the
Maytag Service Department.

WATER IS TOO HOT

Adjust the thermostat to a lower setting. See the “Temperature Regulation” section.
26
Page 27

Troubleshooting (cont'd)

Leakage Checkpoints

Use this guide to check a “Leaking” water heater. Many sus pected “Leakers” are not leaking tanks. Often the source of
the water can be found and corrected.
If you are not thoroughly familiar with electric codes, the water heater, and safety practices, contact your local utility or call Maytag Customer Service at 1-800-788-8899 for an
authorized servicer to check the water heater.
(A) ‘Condensation may be seen on pipes in humid weather
^ ^ or pipe connections may be leaking.
(5) *The primary anode rod may be leaking.
Small amounts of water ftom temperature-pressure relief valve may be due to thermal expansion or high water pressure in your area.
*The temperature-pressure relief valve may be leaking
at the tank fitting.
The elements may be leaking at the tank fitting.
A WARNING
HAZARD OF ELECTRICAL SHOCKI Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF". Failure to do this could result in DEATH, SERIOUS BODI LY INJURY, OR PROPERTY DAMAGE.
A CAUTION
Read this manual first, then before checking the water heater make sure the electric supply hasoeen turned "OFF", and never turn the electric supply "ON" before the tank is completely full of water.
A CAUTION
Never use this water heater unless it is completely full of water. To prevent damage to the tank and
heating element, the tank must be filled with water. The water must flow from the hot water faucet
before turning "ON" power.
Turn electrical power “OFF”, remove access panels
and fold back insulation. If leaking around elements, follow proper draining instructions and remove ele ment. Reposition or replace gasket on element. Place element into opening and tighten securely. Then fol low “Filling the Water Heater” instructions in the “Installation Instructions” section.
Water from drain valve may be due to the valve being
opened slightly. ‘The drain valve may be leaking at the tank fitting, ‘Water in the water heater bottom or on the floor may
be from condensation, loose connections or the
temperature-pressure relief valve. DO NOT replace
the water heater until a filli inspection of all possible
water sources is made and necessary corrective steps
taken.
Leakage from other appliances, water lines, or ground
seepage should also be checked.
‘NOTE: To check where threaded portion enters
tank, insert cotton swab between jacket opening and fitting. If cotton is wet, follow “Draining” instructions in the “Service and Maintenance” sec tion and then remove fitting. Put pipe dme or teflon tape on the threads and replace. Then follow “Filling the Water Heater” instructions in the “Instructions for Installation” section.
27
Page 28
Repair Parts List
MAYTAG ELECTRIC WATER HEATERS MODEL NUMBERS
HE2930T HE3930T HE2940S HE3940S HE2940T HE3940T
NOTE:
UPPER ELEMENT: These water heaters are equipped
with 3800 watt elements.
LOWER ELEMENT: These water heaters are equipped
with factory installed convertible elements, which can be
operated at 3800 watts or 5500 watts. Convertible elements are not offered as replacement parts.
If a replacement 3800 watt, 240 volt element is needed, order part no. 66001106 replacement element. If, at the time of installation, the water heater was converted to operate at 5500 watts, order part number 66001107 r^lacement ele
ment. (See model rating plate “If Convertednbox).
30 GALLON 30 GALLON 40 GALLON 40 GALLON 40 GALLON 40 GALLON
28
Page 29
Repair Parts List (cont'd)
MAYTAG ELECTRIC WATER HEATERS MODEL NUMBERS
HE2930T HE3930T HE2940S
HE3940S
HE2940T
HE3940T
KEY
NO.
PART
DESCRIPTION
1 Temperature-Pressure Relief Valve 66001010 66001010
2 Dip Tube Gasket 66001269 66001269
Dip Tube
3 4 Drain Valve
5 Drain Valve Washer
'y32"x'y64"x%"thick)*
6 Element Gasket 66001053
Lower Element
7
Buss Bar Kit
8 9 Thermostat Bracket
2 Pole Thermostat
10
Ovvo Wire Lead Models)f Terminal Cover (Lower)
11
Lower Thermostat w/Hi Limit
12
(Three Wire Lead Models)t Terminal Cover (Lower Three Wire)
13 14 Lower Access Panel 66001245
Upper Access Panel 66001199 66001199 66001199 66001199 66001199 66001199
15
Terminal Cover (Upper)
16
Upper Thermostat w/Hi Limit 66001009 66001009 66001009 66001009 66001009 66001009
17
Upper Element SEE NOTE ON PAGE 28
18
Element Gasket
19
Primary Anode
20 21 Secondary Anode 22 Nipple
# Manual
30 GALLON 30 GALLON
40 GALLON 40 GALLON
40 GALLON 40 GALLON
HE2930T HE3930T
66001065 66001065 66001015 66001015 66001021
66001021 66001021 66001021 66001021 66001021 66001053
66001055 66001055 66001054 65001054 66001054 66001007
66001268
— —
66001008 — —
66001272 66001245
66001064 66001064
66001053 66001053 66001053 66001053 66001053 66001053 66001109 66001109 66001217 66001217 66001112 66001112 66001112 66001112 66001112 66001112
MODEL NUMBERS
HE2940S_LhE3940S HE2940T HE3940T
PART NUMBERS 66001010 66001010 66001010 66001010 66001259 66001269 66001269 66001269
66001052 66001052 66001067 66001067 66001015 66001015 66001015 66001015
66001053
66001053 66001053 66001053
SEE NOTE ON PAGE 28
66001055 66001055 66001055 56001055
66001054 66001054 56001054
66001007 66001268
66001008
66001272
66001007 66001268
66001008 66001272
66001245 66001245 66001245 66001245 66001064 66001064 66001064 66001064
66001109 66001217
66001109 66001111 66001111 66001217 66001217 66001217
66001094
’Also available at most hardware stores. fRefer to Wiring Diagram Section for verification. #Not Illustrated
Now that you have purchased this water heater, should a need ever exist for repair parts or service, simply call Maytag Customer Service at 1-800-788-8899 for an authorized ser vicer. Be sure to provide all pertinent facts when you call or visit.
The model number of the water heater will be found on the
model rating plate located above the access panel.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:
Model Number
Serial Number Part Description Part Number
THIS IS A REPAIR PARTS LIST, NOT A PACKING LIST.
29
Page 30
Repair Parts List (cont'd)
MAYTAG ELECTRtC WATER HEATERS MODEL NUMBERS
HE2940L 40 GALLON HE3940L 40 GALLON
NOTE: UPPER ELEMENT; These water heaters are equipped
with 3800 watt elements.
LOWER ELEMENT: These water heaters are equipped
with factory installed convertible elements, which can be
operated at 3800 watts or 5500 watts. Convertible elements
are not offered as replacement parts.
Page 31
Repair Parts List (cont'd)
MAYTAG ELECTRIC WATER HEATERS MODEL NUMBERS
HE2940L 40 GALLON HE3940L 40 GALLON
MODEL NUMBERS
KEY NO.
PART DESCRIPTION
1
Temperature-Pressure Relief Valve 2 Dip Tube Gasket 3 Dip Tube 4 Drain Valve 5 Drain Valve Washer
HE2940L HE3940L
PART NUMBERS 66001010 66001010 66001269 66001269 66001261 66001261 66001015 66001021 66001021
%"х'Уб4"х'Л" thick)*
6
Element Gasket
7
Lower Element 8 Buss Bar Kit 9
Thermostat Bracket 66001054 66001054
10
2 Pole Thermostat
66001053 66001053
SEE NOTE ON PAGE 30
66001055 66001055 66001007
ffwo Wire Lead Models)t
11 Terminal Cover (Lower) 12
Lower Thermostat w/Hi Limit
66001268
(Three Wire Lead Models)t 13 Terminal Cover (Lower Three Wire) 14 Lower Access Panel 15 Upper Access Panel
66001253 66001253
66001199 66001199 16 Terminal Cover (Upper) 66001064 17
Upper Thermostat w/Hi Limit 18 Upper Element 19 Element Gasket
20
Primary Anode
21
Secondary Anode
66001009 66001009
SEE NOTE ON PAGE 30
66001053 66001053 66001052 66001052 66001217 66001217
22 Nipple 66001112
#
Manual 66001094
66001015
66001008 66001272
66001064
66001112
‘Also available at most hardware stores. tRefer to Wiring Diagram Section for verification. #Not Illustrated
Now that you have purchased this water heater, should a need ever exist for repair parts or service, simply call Maytag
Customer Service at 1-800-788-8899 for an authorized ser vicer. Be sure to provide all pertinent facts when you call or visit.
The model number of the water heater wUl be found on the
model rating plate located above the access panel.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:
Model Number Serial Number Part Description Part Number
THIS IS A REPAIR PARTS LIST, NOT A PACKING LIST.
31
Page 32
Repair Parts List (cont'd)
MAYTAG ELECTRIC WATER HEATERS MODEL NUMBERS
HE2950S HE3950S
HE2950T HE3950T HE2966T HE3966T
NOTE: UPPER ELEMENT: These water heaters are equipped
with 3800 watt elements. LOWER ELEMENT: These water heaters are equipped
with factory installed convertible elements, which can be operated at 3800 watts or 5500 watts. Convertible elements are not offered as replacement parts.
If a replacement 3800 watt, 240 volt element is needed,
order part no. 66001106 replacement element. If, at the time
of instaUation, the water heater was converted to operate at 5500 watts, order part number 66001107 rmlacement ele ment. (See model rating plate “If Converted”^box).
so GALLON so GALLON so GALLON SO GALLON 66 GALLON 66 GALLON
16
a
32
Page 33
Repair Parts List (cont'd)
MAYTAG ELECTRIC WATER HEATERS MODEL NUMBERS
HE2950S HE3950S
HE2950T HE3950T HE2966T
HE3966T
KEY
NO.
PART DESCRIPTION
1
Temperature-Pressure Relief Valve
2
Dip Tube Gasket 66001269 66001269 66001269
3 Dip Tube
4 Drain Valve 66001075
5 Drain Valve Washer
’7b2"x %" thick)*
6 Element Gasket 66001053 66001053 66001053 66001053 66001053 7 Lower Element 8 Buss Bar Kit 9 Thermostat Bracket 66001054 66001054 66001054 66001054 66001054
10 2 Pole Thermostat
(Two Wire Lead Models)t
11
Terminal Cover (Lower)
12 Lower Thermostat w/Hi Limit
(Three Wire Lead Models)t Terminal Cover (Lower Three Wire)
13 14 Lower Access Panel 15 Upper Access Panel 66001199 66001199 66001199
16
Terminal Cover (Upper) 17 Upper Thermostat w/Hi Limit 18 Upper Element
19
Element Gasket
20 Primary Anode 21 Secondary Anode 22 Nipple
#
Manual
'Also available at most hatdware stores, fRefer to Wiring Diagram Section for verification. #Not Illustrated
50 GALLON 50 GALLON
50 GALLON 50 GALLON
66 GALLON 66 GALLON
MODEL NUMBERS
HE2950S 1 HE3950S
HE2950T i HE3950T 1 HE2966T 1 HE3966T
PART NUMBERS
66001010
66001010 66001010
66001010
66001010
66001269 66001269
66001065
66001065 66001075
66001021 66001021 66001021
66001066
66001015
66001066 66001015
66001067 66001015
66001021 66001021 66001021
SEE NOTE ON PAGE 32
66001055 66001007
66001268
66001245
66001055
66001008 66001272
66001245
66001064 66001064 66001009
66001009
66001055 66001007
66001268
66001245 66001064
66001009
66001055 66001055 66001055
66001007 66001268
66001008 66001272
66001245 66001199 66001064 66001009
66001245 66001199 66001064 66001009 66001009
SEE NOTE ON PAGE 32 66001053 66001053 66001053 66001053 66001053 66001053 66001109 66001109 66001111 66001111 66001111 66001111 66001217
66001217
66001217
66001217
66001217 66001217
66001112 66001112 66001112 66001112 66001112 66001112
66001094
66001010
66001259 66001067
66001015
66001053
66001054
66001008 66001272
66001245 66001199 66001064
Now that you have purchased this water heater, should a need ever exist for repair parts or service, simply call Maytag Customer Service at 1-800-788-8899 for an authorized ser vicer. Be sure to provide all pertinent facts when you call or visit.
The model number of the water heater will be found on the
model rating plate located above the access panel.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:
Model Number Serial Number Part Description Part Number
THIS IS A REPAIR PARTS LIST, NOT A PACKING LIST.
33
Page 34
Repair Parts List (cont'd)
MAYTAG ELECTRIC WATER HEATERS
MAYTAG/STATE PART NUMBER CO
MAYTAG STATE 66001007 9002437 66001008 66001009 66001010
66001011
66001012 66001013 66001014 ETC5X 66001015 9002401
66001021 9001584
66001052
66001053 9000308
66001054 66001055 9001591 66001064 66001065 9002432 66001066
66001067 9002058
66001068 9001453 66001075 66001094 66001105 9002769 66001106
66001107
66001109
66001111 9001672 66001112 9000399
66001199 9000383 66001217 9000947 66001245 9001565 66001252
66001253 9001899 66001261 9001986
66001268
66001269 9002277 66001272
NVERSION KEY
9002436 9002435 9002403 9001609 9001608
ETC2X
9002059
9000309 9002438
9002416
9002648
0002916220-2
9000225 9000396 9001830
9001834
9002276 9002303
34
Page 35
Notes
35
Page 36

Warranty

For One Year from the date of Original Retail Purchase, any part which fails in normal home use will be repaired or replaced free of charge.
If a leak occurs in the Tank, a new water heater of the closest capacity and quality then available, will be replaced free of charge.
The warranty of the replacement is the balance of the original water heater’s Warranty.
After the First year and through the Ninth Year from the date of Original Retail Purchase, any Parts which fail due to a defect in materials or workmanship, will be replaced or repaired free of charge for the part itself, vñth the owner paying all other costs, including labor, mileage and transportation.
If the water heater is subjected to commercial, institutional, industrial or non-residential use, the above warranty cov erage for parts that are proved to be defective in material or workmanship is effective for one year from the date of the Original Retail Purchase.
The warranty of the replacement is the balance of the original water heater’s Warranty, or twelve months from the date of the part(s) purchase, whichever comes first.
The warraniy is limited to the original owner of the water heater.
FULL ONE YEAR WARRANTY
LIMITED PARTS WARRANTY
LIMITED TANK WARRANTY AGAINST LEAKS
After the First Year and through the Ninth Year from the date of Original Retail Purchase, if a leak occurs in the Tank, a new water heater of the closest capacity and quality then available, will be replaced free of charge for the water heater, with the owner paying all other costs, including labor, mileage and transportation.
If the water heater is subjected to commercial, institutional, industrial or non-residential use, the above warranty cov erage for tanks that are proven to be defective in material or workmanship is effective for two years from the date of
the Original Retail Purchase. The warranty of the replacement is the balance of the original water heater's Warranty. Please note: The Full and Limited Warranty apphes only while this water heater is used in the United States of America. The warranty is limited to the original owner of the water heater.
TO RECEIVE WARRANTY SERVICE
To locate an authorized service company in your area contact the Maytag dealer from whom your appliance was pur
chased; or call Maytag Customer Service at the number listed below. Should you not receive satisfactory warranty
service, please call or write:
Maytag Customer Service P.O.Box 2370
Cleveland, TN 37320-2370
U.S.A.1-800-788-8899
When contacting Maytag Customer Service be sure to provide the Model and Serial Number of your appliance. The
Name and Address of the Dealer from whom you purchased the appliance and the Date of Purchase.
MAYTAG WATER HEATERS ARE MANUFACTURED AND THIS WARRANTY PROVIDED BY
STATE INDUSTRIES, INC., ASHLAND CITY,TN. MAYTAG IS A TRADEMARK OF MAYTAG COR
PORATION AND IS USED UNDER LICENSE TO STATE INDUSTRIES, INC.
01-02
66001094 0002916220-2
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