Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
3
IMPORTANT SAFETY INSTRUCTIONS
WARNING:To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
■ Read all instructions before using the washer.
■ Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
■Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
■ Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
■ Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
■ Before the washer is removed from service or discarded,
remove the door or lid.
■ Do not reach into the washer if the drum, tub or agitator is
moving.
■ Do not install or store the washer where it will be exposed to
the weather.
■ Do not tamper with controls.
■ Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
■ See “Electrical Requirements” for grounding instructions.
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation. The parts supplied are in the
washer basket.
4
Tools needed for connecting the drain hose and water inlet hoses:
■ Pliers that open to 1⁹⁄₁₆" (3.95 cm) ■ Flashlight (optional)
NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose
installation or replacement dates for future reference.
Parts supplied:
AB
D
A. Drain hose form
B. Water inlet hoses (2)
C. Flat water inlet hose washers (4)
D. Beaded tie strap
C
Tools needed for securing the drain hose and leveling the washer:
■ Adjustable or open end
wrench ⁹⁄₁₆" (14 mm)
■ Level
■ Wood block
■ Ruler or measuring tape
Alternate Parts
Your installation may require additional parts. If you are interested in purchasing one of the
items listed here, call the toll-free number on the cover or in the “Assistance or Service”
section.
Overhead sewerStandard 20 gal. (76 L) 39" (99 cm) tall drain tub or
Floor drainSiphon break, Part Number 285834; additional drain
Water faucets beyond reach of
fill hoses
Lint clogged drainDrain protector, Part Number 367031
Sump pump system (if not already available)
adapter, Part Number 3363920 and connector kit Part
Number 285835
utility sink, sump pump and connectors (available from
local plumbing suppliers)
hose, Part Number 8318155 and connector kit,
Part Number 285835
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
Location Requirements
Selecting the proper location for your washer improves performance and minimizes noise and
possible washer “walk.”
Your washer can be installed in a basement, laundry room, closet, or recessed area. See
“Drain System.”
IMPORTANT: Do not install or store the washer where it will be exposed to the weather.
Proper installation is your responsibility.
You will need:
■ A water heater set to deliver 120°F (49°C) water to the washer.
■ A grounded electrical outlet located within 4 ft (1.2 m) of where the power cord is
attached to the back of the washer. See “Electrical Requirements.”
■ Hot and cold water faucets located within 3 ft (90 cm) of the hot and cold water fill
valves, and water pressure of 20-100 psi (138-690 kPa) for best performance.
■ A level floor with a maximum slope of 1" (2.5 cm) under entire washer. Installing the
washer on carpeting is not recommended.
■ A sturdy floor to support the washer weight (washer, water and load) of 315 lbs (143 kgs).
Do not store or operate your washer in temperatures at or below 32°F (0°C). Some water can
remain in the washer and can cause damage in low temperatures. See “Washer Care” for
winterizing information.
Installation spacing for recessed area and closet installations
The following spacing dimensions are recommended for this washer. This washer has been
tested for installation with spacing of 0" (0 cm) clearance on the sides. Recommended
spacing should be considered for the following reasons:
■ Additional spacing should be considered for ease of installation and servicing.
■ Additional spacing should be considered on all sides of the washer to reduce noise
transfer.
5
■ For closet installation with a door, minimum ventilation openings in the top and bottom of
the door are required. Louvered doors with equivalent ventilation openings are
acceptable.
■ Companion appliance spacing should also be considered.
3"*
(7.6 cm)
3"*
(7.6 cm)
17"*
(43.2 cm)
1"
(2.5 cm)
27¹⁄₂"
(69.9 cm)
A
14"* max.
(35.6 cm)
1"
1"*
27"
(2.5 cm)
(2.5 cm)
(68.6 cm)
5"*
(12.7 cm)
B
A. Front view
B. Side view
C. Closet door with vents
2
48 in. *
2
(310 cm )
2
24 in. *
2
(155 cm )
C
*Required spacing
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be
at least 39" (99 cm) above the floor and no higher than 96" (244 cm) from the bottom of the
washer.
Floor drain system (view D)
The floor drain system requires a siphon break that may be purchased separately. See “Tools
and Parts.”
The siphon break must be a minimum of 28" (71 cm) from the bottom of the washer.
Additional hoses might be needed.
39"
(99 cm)
28"
(71 cm)
Drain System
The washer can be installed using the standpipe drain system (floor or wall), the laundry tub
drain system, or the floor drain system. Select the drain hose installation method you need.
See “Tools and Parts.”
Standpipe drain system—wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of 2" (5 cm). The minimum
carry-away capacity can be no less than 17 gal. (64 L) per minute. A 2" (5 cm) diameter to
1" (2.5 cm) diameter standpipe adapter kit is available. See “Tools and Parts.”
The top of the standpipe must be at least 39" (99 cm) high and no higher than 96" (244 cm)
from the bottom of the washer.
39"
(99 cm)
A
B
C
D
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical supply is required. A time-
delay fuse or circuit breaker is recommended. It is recommended that a separate circuit
serving only this appliance be provided.
6
■ This washer is equipped with a power supply cord having a 3 prong grounding plug.
■ To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong,
grounding-type outlet, grounded in accordance with local codes and ordinances. If a
mating outlet is not available, it is the personal responsibility and obligation of the
customer to have the properly grounded outlet installed by a qualified electrician.
■ If codes permit and a separate ground wire is used, it is recommended that a qualified
electrician determine that the ground path is adequate.
■ Do not ground to a gas pipe.
■ Check with a qualified electrician if you are not sure the washer is properly grounded.
■ Do not have a fuse in the neutral or ground circuit.
INSTALLATION INSTRUCTIONS
Before You Start
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING:
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.
Improper connection of the equipment-
NOTE: To avoid floor damage during installation, set the washer onto cardboard before
moving across floor.
IMPORTANT:
■ Be sure the foam shipping base has been removed from the bottom of the washer as
directed in the Unpacking Instructions.
■ If foam shipping base has not been removed, be sure lid is secured with tape before laying
washer on its back.
■ Removing the foam shipping base is necessary for proper operation.
7
Remove Shipping Base and Packing Ring
1. Place cardboard supports from shipping carton on floor behind washer for support.
2. Secure the lid with tape.
3. Using 2 or more people, tip the washer onto its back and place on cardboard supports.
4. Remove foam shipping base.
Connect Drain Hose
Proper connection of the drain hose protects your floors from damage due to water leakage.
Read and follow these instructions.
The drain hose is connected to your washer and is stored inside the washer cabinet.
Remove drain hose from washer cabinet
5. Set washer upright.
6. Remove tape from lid. Open lid and remove foam packing ring from washer tub. Keep
foam packing ring in case you need to move the washer in the future.
Pull the corrugated drain hose out of the washer by first grabbing the pull tie. Continue to pull
the hose until the end emerges. Do not force excess drain hose back into the rear of the
washer.
8
Laundry tub drain or standpipe drain
Connect the inlet hoses to the water faucets
Connecting the drain hose form to the corrugated drain hose
A
4.5"
(11.4 cm)
A. Drain hose reliefs
1. Feed end of drain hose into one end of form. Place end of drain hose
form into the drain hose relief.
2. Bend the hose over the top of the form and feed into the other end of
the form. Attach the other end of the form into the other drain hose
relief. The hose must extend 4½" (11.4 cm) beyond the form.
To keep drain water from going back into the washer:
■ Do not force excess drain hose into standpipe. Hose should be secure but loose enough
to provide a gap for air.
■ Do not lay excess hose on the bottom of the laundry tub.
Make sure the washer basket is empty.
2. Attach the hose labeled hot to the hot water faucet. Screw on coupling by hand until it is
seated on the washer.
3. Attach the hose labeled cold to the cold water faucet. Screw on coupling by hand until it
is seated on the washer.
4. Using pliers, tighten the couplings with an additional two-thirds turn.
Tighten the couplings with an additional two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can
result.
Clear the water lines
■ Run water through both faucets and inlet hoses, into a laundry tub, drainpipe or bucket,
to get rid of particles in the water lines that might clog the inlet valve screens.
■ Check the temperature of the water to make sure that the hot water hose is connected to
the hot water faucet and that the cold water hose is connected to the cold water faucet.
Floor drain
Do not install the drain hose form on to the corrugated drain hose. You may need additional
parts. See Floor drain under “Tools and Parts.”
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into each end of the inlet hoses. Firmly seat the washers
in the couplings.
AB
A. Coupling
B. Washer
9
Connect the inlet hoses to the washer
A
HOT
COLD
A. Hot water inlet valve
B. Cold water inlet valve
1. Attach the hot water hose to the inlet valve labeled hot.
2. Attaching one hose coupling first makes it easier to tighten the connection with pliers.
3. Screw on coupling by hand until it is seated on the washer.
HOT
COLD
B
Check for leaks
■ Turn on the water faucets and check for leaks. A small amount of water might enter the
washer. You will drain this in a later step.
NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record
hose installation or replacement dates for future reference.
■ If you connect only one water hose, you must cap off the remaining water inlet port.
■ Periodically inspect and replace hoses if bulges, kinks, cuts, wear, or leaks are found.
Secure the Drain Hose
1. Drape the power cord over the console.
2. Remove any cardboard used to move washer.
Beaded tie strap
3. Fasten the drain hose to the laundry tub leg or drain standpipe with the beaded tie strap.
See view A or B.
4. Using pliers, tighten the coupling with an additional two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can
result.
COLD
HOT
5. Attach the cold water hose to the inlet valve labeled cold.
6. Screw on coupling by hand until it is seated on the washer.
7. Using pliers, tighten the coupling with an additional two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can
result.
10
CBA
If the washer faucets and the drain standpipe are recessed, put the formed end of the drain
hose into the standpipe. Tightly wrap the tie strap around the water inlet hoses and the
drain hose. See view C.
Level the Washer
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
One washer foot has been installed at a different height on your new washer. The other three
feet were preset at the factory. Properly leveling your washer will minimize noise and
vibration.
1. Slide the washer to its final location.
2. Push on upper front panel to be sure the washer is on its rear feet.
3. Lower right front foot until it contacts the floor. By hand, firmly rotate foot as much as an
additional 1½ turns. The other three feet have been preset at the factory.
4. Check the levelness of the washer by first placing a level on the lid near the console.
Next, place the level on the side of the washer in the crease between the top of the
washer and the cabinet.
Level the front.
Level the side.
5. If the washer is not level, move the washer out slightly, tip back, prop up the front of the
washer on a wood block. Adjust the feet up or down as necessary by twisting the feet.
Repeat steps 1 through 4 until washer is level.
6. Use a ⁹/₁₆" or 14 mm open-end wrench to turn the locknut counterclockwise on the foot
tightly against the washer cabinet.
IMPORTANT: If the locknut is not tight against the washer cabinet, the washer may
vibrate.
11
Complete Installation
1. Check the electrical requirements. Be sure that you have the correct electrical supply and
the recommended grounding method. See “Electrical Requirements.”
2. Check that all parts are now installed. If there is an extra part, go back through the steps to
see which step was skipped.
3. Check that you have all of your tools.
4. Keep the foam packing ring from the washer tub for future relocation of the washer.
Dispose of/recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
WARNING
BENEFITS AND FEATURES
Your washer has several benefits and features which are summarized here. Some items may
not apply to your model.
Benefits
High-Efficiency Wash System
Your new top loading, high-efficiency washer saves you time by allowing you to do fewer,
larger loads. It also conserves resources and also lowers your water and energy bills by using
the following innovations.
IntelliFill™ Water Level Control
This washer senses the load size and composition through a series of fills and wash motion. It
then adjusts the water level for the best cleaning and rinsing performance. It eliminates the
guesswork. The water level is just right for every wash load size.
NOTE: You may notice during a cycle that the wash load is not completely submerged in
water. This is normal for your washer.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Remove any protective film or tape remaining on the washer.
9. Read “Washer Use.”
10. To test and to clean your washer, measure ¹⁄₂ of the detergent manufacturer’s
recommended amount of High Efficiency (HE) powdered or liquid detergent for a
medium-size load and pour it into the detergent dispenser. Close the lid. Press POWER.
Select a normal cycle and press Start. Allow it to complete one whole cycle.
Auto Temp Control
The Auto Temp Control system on this washer electronically senses and maintains a uniform
water temperature by regulating incoming water temperatures. Using Auto Temp Control will
help dissolve detergent.
Washer Impeller System
Your new washer works differently than most washers that you are accustomed to. The most
striking difference is that the washer has a washer impeller system. It uses this new innovative
washer impeller at the bottom of the wash basket to move your load through a mixture of
water and detergent. The load is moved from the outside toward the middle with items
coming up in the center and down on the outside edges.
Dispensers
The dispensers make your washer truly automatic. It is unnecessary for you to return to the
washer during the cycle to add detergent, bleach, or fabric softener.
Laundry products are added to the load at the proper time in the wash cycle.
Spin Speeds
This washer is preset to automatically select the spin speed based on the cycle selected.
Depending on your wash load, you can change the preset speeds. The spin speed on this
washer is nearly twice as fast as that of a conventional washer. You may notice different
sounds during a spin cycle because of this higher speed.
12
Stain Cycle
The Stain Cycle option uses Direct Inject Cleaning Action to help ensure better soil and stain
removal. Stain Cycle reduces the need for pretreatment and is safe for all washable fabrics.
Water flushes through the dispenser to dissolve the detergent. The detergent mixture is then
sprayed onto the load while the washer spins at low speed. This cleaning action will last up to
5 minutes depending on the cycle selected.
The washer then stops spinning, fills with water to the appropriate level and continues
washing with the selected cycle.
High Efficiency (HE) Detergent
This washer is designed for High Efficiency (HE) detergent use only. HE detergents are made to
produce the right amount of suds and give the best performance in low water wash systems.
Features
Suspension System
To reduce washer “walk” and “out of balance” conditions, your new washer combines:
■ 4 Spring damper struts to isolate vibration
■ Balance ring at the top and bottom of the wash basket to minimize vibration
■ Operating software designed to sense and correct off-balance loads
Clean Washer Cycle
This washer features an easy-to-use Clean Washer cycle that thoroughly cleans the inside of
your washing machine using higher water volumes in combination with liquid chlorine
bleach.
Stainless Steel Basket
The stainless steel basket is corrosion resistant and enables higher spin speeds for more water
extraction, reducing drying time.
Self-clean Wash and Rinse Filter System
This washer filters 100% of the wash and rinse water. The water is filtered then recirculated.
The force filter traps sand and dirt, flushing them down the drain, so they are not redeposited
onto the clean clothes.
Innovative Features
Your new washer includes these features that help to reduce noise, increase the ease of use
and improve wash performance.
Electronic Controls
Electronic controls with preset cycles are easy to use whether you are a beginner or an
“expert.”
Quiet Operation
This washer is insulated with sound-dampening materials to reduce washer operation sounds
and noises. On some models, an additional tub wrap is added for extra dampening of
vibration and sound. The washer has an additional bottom sound pad that is included
separately for installation by the customer.
Delay Wash
Delay Wash allows you to load your washer and pause the start of the cycle for up to
10 hours.
End of Cycle Signal
The End of Cycle Signal produces an audible sound when the wash cycle is finished. This
signal is helpful when you are removing items from the washer as soon as it stops.
13
NOTE: Your washer model may vary from the model shown.
WASHER USE
Starting Your Washer
WARNING
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the
IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
The following is a guide to starting your washer. Periodic references to other sections of this
manual provide more detailed information.
Using the Proper Detergent
Use only High Efficiency detergents. The package for this type of detergent will be marked
“HE” or “High Efficiency.” This wash system, along with less water, will create too much
sudsing with a regular non-HE detergent. Using regular detergent will likely result in washer
errors, longer cycle times and reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made to produce the right amount
of suds for the best performance. Follow the manufacturer's instructions to determine the
amount of detergent to use.
14
1. Place a load of sorted clothes into the washer. See “Laundry Tips.”
■ Load evenly to maintain washer balance. Mix large and small items. Items should
move easily through the wash water.
■ Load only to the top of the basket as shown. Overloading can cause poor cleaning.
Items need to move easily through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent into the detergent dispenser.
Always use the detergent dispenser, and do not put detergent directly onto clothes in the
washer.
Use Only
H
i
g
h
E
f
f
i
c
i
e
n
c
y
D
e
t
e
r
g
e
n
t
3. Add color-safe bleach (powdered or liquid) to this dispenser, if needed. Be sure to match
powdered color-safe bleach with powdered detergent or match liquid color-safe bleach
with liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser, if needed.
Bleach is diluted and automatically dispensed at the proper time during the wash cycle.
■ At the end of the cycle, a small amount of water may be left in the dispenser. This is
normal.
NOTE: Use only liquid chlorine bleach in this dispenser.
5. Pour measured liquid fabric softener into the fabric softener dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra Rinse is selected, the fabric
softener will be dispensed during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be left in the dispenser. This is
normal.
NOTE:
Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the “Modifiers” section.
12. Press START. The wash cycle begins, and the display shows the estimated remaining time.
The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing Power, the washer
automatically shuts off.
Pausing or Restarting the Washer
■ Do not overfill. Do not dilute. Do not use more than 1 cup (250 mL) for a full load.
Use less with a smaller load size.
■ Follow the garment and the chlorine bleach manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run
down into the washer basket.
Add a Garment
You can place additional clothing in the wash when the “Add a Garment” status light is
glowing without sacrificing wash performance.
To add a garment or pause the washer at any time
1. Press PAUSE/CANCEL once.
2. Wait until the Lid Lock light turns off, then open the lid.
3. Add items.
To restart the washer
1. Close the lid and press START.
2. To unlock the lid after the Add a Garment period, press PAUSE/CANCEL once. Pressing
PAUSE/CANCEL twice will cancel the wash cycle.
15
Stopping the Washer
You can stop the wash cycle and drain the tub by pressing the Pause/Cancel button twice or
the Power button once.
Changing Cycles, Modifiers and Options
You can change Cycles, Modifiers and Options anytime before Start is pressed. Not all
Modifiers and Options are available for all cycles.
■ A short tone sounds when a change is selected.
■ Three short tones sound if an unavailable combination is selected. The last selection will
not be accepted.
Changing Cycles after pressing Start
1. Press PAUSE/CANCEL twice to cancel the cycle. The washer will drain.
2. Press POWER.
3. Select the desired wash cycle.
4. Select the desired Modifiers and Options.
5. Press START.
The washer restarts at the beginning of the new cycle.
NOTE: If you do not press Start within 5 minutes of pausing the washer, the washer
automatically shuts off.
Changing Modifiers and Options after pressing Start
You can change a Modifier or Option anytime before the selected Modifier or Option begins
by choosing the desired Modifiers and/or Options.
NOTE: An error tone will sound if your selection is unavailable.
Estimated Time Remaining
When a wash cycle is started, the estimated time remaining for the cycle, including fills and
drains, will be displayed. The time will count down to the end of the cycle.
Cycles
Turn the knob to choose the right wash cycle for the type of fabrics you are washing. When
the knob points to a cycle, the indicator light for the cycle will glow and the indicator light for
Start will blink. If the default settings for the Modifiers and Options are acceptable, you may
press Start to begin the wash cycle.
To manually drain the washer and spin the load
1. Press PAUSE/CANCEL twice to cancel the wash cycle and drain the washer.
2. Press POWER.
3. Turn knob to select DRAIN & SPIN.
4. Press START.
When the spin is complete, the lid unlocks. Items can be removed from the washer.
Status Lights
These lights show which portion of the cycle the washer is operating. They also indicate when
you can add other garments to the wash load.
Indicator lights
An indicator light shows which Cycle, Modifiers and Options you have selected.
16
Preset Cycle Settings
For ease of use, preset cycle settings provide the recommended fabric care settings for each
cycle.
To use the preset cycle settings:
1. Press POWER.
2. Select the cycle you want by turning the knob. The preset cycle settings will be displayed
(see following chart).
NOTE: The preset times may vary slightly depending on your model.
with bleach only
Soak20Not applicableCold/Cold
Rinse & Spin10Not applicableNot applicable
Spin Only60Not applicableNot applicable
*These times are for reference only and may not match your model exactly.
**Cycle time in minutes will appear in the display while you are making selections. The total
cycle time will appear, including an estimated time for drain and fill times, once Start is
pressed.
NOTE: Load only to the top of the basket. Overloading can cause poor cleaning. See “Starting
Your Washer.”
41MediumWarm/Cold
Whites
This cycle introduces liquid chlorine bleach to the load at the proper time for improved
whitening of your heavily soiled white fabrics. Cycle combines high-speed wash action and
high-speed spin speed. For maximum soil and stain removal, liquid chlorine bleach must be
used.
Super Wash
Use this cycle for heavily soiled or sturdy items. Cycle combines high-speed wash action and
high-speed spin. Stain Cycle is the default option for this cycle, but it can be turned off. See
“Changing Cycles, Modifiers and Options.”
Bulky
Use this cycle to wash large items such as comforters, sleeping bags and blankets. This cycle
starts with a soak to thoroughly saturate your large load. This is followed by medium wash
action and medium spin speeds to maintain load balance.
Sheets
Use this cycle for sheets, pillowcases and towels. The wash action of this cycle is designed to
keep large items from tangling and balling up.
IMPORTANT: For best performance, drop items in loose heaps evenly around the basket wall.
Do not load items directly on the impeller for this cycle.
Normal
Use this cycle for normally soiled cottons and mixed fabric loads. Cycle combines high-speed
wash action and high-speed spin.
Wrinkle Control
Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business
clothes, permanent press and blends. This cycle uses medium-speed wash action, a lowspeed spin and a cool down process to help reduce wrinkling.
Colors/Jeans
Use this cycle for lightly soiled, dark or highly dyed natural fabrics such as cotton that may be
susceptible to dye loss. Cycle uses low to medium-speed wash action and high-speed spin.
For best results use cold or warm water.
Quick Wash
Use this cycle to wash small, lightly soiled loads that are needed in a hurry. This short cycle
combines high-speed wash action and high-speed spin for the best cleaning and shortened
dry times.
Delicate
Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or
“Gentle” cycle on the care label. This cycle uses intermittent low speed wash action and lowspeed spin for optimal fabric care.
When washing waterproof items, such as plastic-lined mattress pads, shower curtains,
tarpaulins (tarps) or waterproof or water-resistant sleeping bags, use the Delicate or
Handwash cycle with the lowest spin speed setting available for the washer model that you
have.
Garments are labeled “Hand Wash” because:
■ The fiber construction may be sensitive to wash action.
■ The fabric contains sensitive dyes that may bleed.
Handwash
This cycle combines low-speed wash and low-speed spin action to clean items labeled as
“Machine Washable Wool” on the garment care label. Pre Soak and Deep Clean options are
not available in this cycle.
When washing waterproof items, such as plastic-lined mattress pads, shower curtains,
tarpaulins (tarps) or waterproof or water-resistant sleeping bags, use the Delicate or
Handwash cycle with the lowest spin speed setting available for the washer model that you
have.
Soak
This cycle is preset for a 41-minute cycle and soak time can be adjusted according to your
needs by selecting Soil Level. After the selected soak period has ended, the washer will drain
but does not spin the load.
NOTE: Automatic bleach dispensing is not part of the soak cycle.
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Rinse & Spin
Use this option to get a deep rinse followed by a high-speed spin. The time display will
include an estimate of how long it will take to fill and drain the washer.
When to use Rinse & Spin:
■ For loads that need rinsing only.
■ For completing a cycle after the power has been off.
To use or change Rinse & Spin setting:
1. Turn knob to RINSE & SPIN until the Rinse & Spin indicator light glows.
2. Press START.
Spin Only
Spin Only may help shorten drying times for some heavy fabrics or special-care items. Spin
Only may also be used for draining the washer after canceling a cycle or completing a cycle
after a power failure.
To use or change Spin Only setting:
1. Turn knob to SPIN ONLY until the Spin Only indicator light glows.
2. Press START.
Clean Washer
Use the Clean Washer cycle once a month to keep the inside of your washer fresh and clean.
This cycle uses a higher water level in combination with liquid chlorine bleach to thoroughly
clean the inside of your washing machine. See “Cleaning Your Washer.”
IMPORTANT: Do not add detergent to this cleaning cycle. Use only liquid chlorine bleach.
Do not place garments or other items in the washer during the Clean Washer cycle. Use this
cycle with an empty wash tub.
Modifiers
Modifiers allow you to further customize your cycles and save energy.
■ For heavy soil and sturdy fabrics, press Soil Level to select more wash time, if needed.
■ For light soil and delicate fabrics, press Soil Level to select less wash time, if needed.
Spin Speed
This washer automatically selects the spin speed based on the cycle selected. The preset
speeds can be changed. Spin speeds may vary by cycle.
Wash/Rinse Temp
Select a water temperature based on the type of load you are washing. Use the warmest wash
water safe for fabrics. Follow garment label instructions.
Warm rinses leave the loads drier and more comfortable to handle than cold rinses. However,
warm rinses also increase wrinkling. Cold rinses may help with wrinkling and save energy.
Temperature Guide
Wash Water TemperatureSuggested Fabrics
HotWhites and pastels
War mBright colors
ColdColors that bleed or fade
NOTE: In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well.
Soils may be difficult to remove.
Auto Temp Control
Auto Temp Control (ATC) electronically senses and maintains a uniform wash and rinse water
temperature. ATC regulates incoming hot and cold water. The ATC is automatically turned On
when a cycle is selected. (See “Preset Cycle Settings” in “Cycles.”)
ATC is available with Warm/Warm, Warm/Cold and Cool/Cold settings. The water
temperature in the Hot/Cold and Cold/Cold settings depend on the water temperature at the
water inlet faucets.
■ ATC ensures consistent cleaning.
■ Heated water consumes the largest amount of energy that a washer uses.
■ Today’s detergents work well at temperatures above 60°F (15.6°C).
Soil Level
Soil level (wash time) is preset for each wash cycle. See “Preset Cycle Settings” in “Cycles.” As
you press the Soil Level pad, the cycle time (minutes) will increase or decrease in the
Estimated Time Remaining display and a different wash time will appear. To get the minimum
wash time, press the pad until the indicator light next to Light illuminates. This is the shortest
wash time available for that cycle.
■ For most loads, use the time recommended in the preset cycle settings.
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Delay Wash
You can use the Delay Wash feature to delay the start of a wash cycle for up to 10 hours
(depending on your model).
1. Load the washer and fill the dispensers.
2. Close the washer lid.
3. Press POWER.
4. Select the desired Cycle, Modifiers and Options.
5. Press DELAY WASH. 1H (one hour) will be displayed in the time display window. The
indicator light for Delay Wash will glow.
6. For a longer delay time, press DELAY WASH. The Start time will increase by 1-hour steps.
7. Press START. The countdown in hours to the wash cycle will show in the time display
window and the indicator light will begin to flash.
NOTE: The Start indicator light will not flash when Delay Wash is chosen. You must press
Start to initiate a countdown for the cycle to begin.
To change the Delay Wash time:
■ Press PAUSE/CANCEL.
■ Press DELAY WASH to select the desired delay time.
■ Press START to begin the countdown.
To cancel Delay Wash:
Press START again to begin the cycle right away or press PAUSE/CANCEL twice.
Options
Use these pads to select the desired options for your wash cycle.
CycleStain Cycle
(Adds time to the wash cycle)
DelicateOption
HandwashOption
Clean Washer with bleach onlyNot available
SoakNot available
Rinse & SpinNot available
Spin OnlyNot available
Extra Rinse
An extra rinse can be used to aid in the removal of detergent or bleach residue from garments.
This option provides an additional rinse with the same water temperature as the first rinse.
This is the default rinse setting for the Whites cycle.
Pre Soak
Use this option for set-in stains and soil that need extra time for removal. Soaking in this
washer is different than in a conventional washer. The washer sprays the load with water and
detergent at extra-low spin speed followed by a brief period of wash action at the speed of the
selected cycle. This action is repeated. Pre Soak cycles through a series of sprays and wash
actions followed by a pause to allow the detergent to work on the soils. The Pre Soak feature
is followed by the selected cycle. Using Pre Soak will extend your wash cycle.
End of Cycle Signal Volume
The End of Cycle Signal produces an audible sound when the wash cycle is finished. This
signal is helpful when you are removing items from the washer as soon as it stops. Select
High, Low or Off.
Stain Cycle
This option provides enhanced cleaning action for tough stains. The Super Wash cycle
automatically includes Stain Cycle. Choosing Stain Cycle will add approximately 5 minutes
to a cycle. Stain Cycle should be started on a dry load only and cannot be selected after the
tub has started filling with water.
Stain Cycle may be selected as an option with other cycles. See table for details.
CycleStain Cycle
(Adds time to the wash cycle)
WhitesOption
Super WashDefault
BulkyNot available
SheetsNot available
NormalOption
Wrinkle ControlOption
Colors/JeansOption
Quick WashOption
Operating Controls
Power
Press POWER to turn the washer on or off.
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Start
Press START to start your washer after a cycle has been selected. Be sure all desired Modifiers
and Options have been selected. The lid must be closed for the washer to start.
Pause/Cancel
Press PAUSE/CANCEL once to pause or stop the washer at any time. Press PAUSE/CANCEL
once to unlock the lid and add a garment. Press START to complete the cycle from where it
was stopped. Press PAUSE/CANCEL twice to stop the wash cycle. The washer will then drain
and turn off.
Lid Lock
When the Lid Lock status light glows, the washer lid is locked.
NOTE: You must wait until the Lid Lock Light turns off before the lid can be opened.
LAUNDRY TIPS
Normal Sounds
Your new washer may make sounds your old one didn’t. Because the sounds might be
unfamiliar, you may be concerned about them. These sounds are normal.
During washing
If you select the Stain Cycle option, you will hear a spin/spray noise at the start of the cycle.
During drain
If water is drained quickly from your washer (depending on your installation), you may hear
air being pulled through the pump during the end of draining.
During wash and spin
This washer does not have a transmission. The motor provides direct drive for agitation and
spin. You will hear sounds that are different from those of a conventional washer.
Preparing clothes for washing
Follow these recommendations to help you prolong the life of your garments.
■ Use only High Efficiency detergents. The package for this type of detergent will be marked
“HE” or “High Efficiency.”
sudsing with a regular non-HE detergent. Using regular detergent will likely result in washer
errors, longer cycle times, and reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew.
amount of suds for the best performance. Follow the manufacturer's instructions to
determine the amount of detergent to use.
■ Close zippers, snaps, and hooks to avoid snagging other items. Remove pins, buckles, and
other hard objects to avoid scratching the washer interior. Remove non-washable trim and
ornaments.
■ Empty pockets and turn them inside-out.
■ Turn down cuffs; brush away lint and dirt.
■ Turn synthetic knits inside-out to avoid pilling.
■ Tie strings and sashes so they will not tangle.
■ Mend tears, loose hems, and seams.
■ Treat spots and stains.
■ Stained or wet garments should be washed promptly for best results.
■ Turn wool knits inside-out before washing.
■
This wash system, along with less water, will create too much
HE detergents are made to produce the right
Use only “HE” High Efficiency detergent.
Sorting
■ Separate heavily soiled items from lightly soiled ones, even if they would normally be
washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy,
synthetics, permanent press). When possible, turn lint-givers inside-out.
■ Separate dark colors from light colors, colorfast items from noncolorfast items.
■ Sort by fabric and construction (sturdy cottons, knits, delicate items).
■ Separate bulky, nonabsorbent items such as comforters, pillows and poly-filled jackets.
Use the Bulky cycle for these items.
■ Separate sheets, pillowcases and towels and use the Sheets cycle for these items. For best
performance, drop items in loose heaps evenly around the basket wall and do not load
items directly on the impeller for this cycle.
■ When washing waterproof items, such as plastic-lined mattress pads, shower curtains,
tarpaulin (tarps) or waterproof or water-resistant sleeping bags, use the Delicate or
Handwash cycle with the lowest spin speed setting available for the washer model that
you have.
Unloading
■ Remove clothes from washer after the cycle is completed. Metal objects such as zippers,
snaps, and buckles may rust if left in the washer basket for a long time.
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WASHER CARE
Cleaning Your Washer
Washer Maintenance Procedure
This washer has a special cycle that uses higher water volumes in combination with liquid
chlorine bleach to thoroughly clean the inside of the washing machine.
NOTES:
■ Read these instructions completely before beginning the cleaning process.
■ It is recommended that you allow the cleanout cycle to complete without interruptions. If
necessary, the cleanout cycle may be interrupted by pressing the Power button once or
the Pause/Cancel button twice.
IMPORTANT: If the cleanout cycle is interrupted, run a Rinse & Spin cycle to ensure that
all remaining bleach is rinsed from the washer.
Begin procedure
1. Open the washer lid and remove all items from the washer.
2. Add liquid chlorine bleach to the bleach dispenser.
■ Add 1 cup (250 mL) liquid chlorine bleach to the bleach dispenser.
NOTE: Do not add any detergent to this cleaning cycle. Use of more than 1 cup
(250 mL) of bleach will cause product damage over time.
3. Close the lid.
4. Press POWER.
5. Turn cycle control knob to CLEAN WASHER cycle.
■ The Estimated Time Remaining display will show approximately 60 minutes.
6. Press START.
■ The cycle will begin and water will dispense in the washer for a moment and pause, then
the lid will lock and the cycle will continue.
■ Once the cleaning cycle has begun, allow the cycle to complete. An estimated cycle time
will appear on the display.
■ If the procedure does not sufficiently improve the machine freshness, evaluate your
installation and usage conditions for other causes.
Always do the following to maintain washer freshness
■ Use only High Efficiency (HE) detergent.
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your
washer to keep it looking new. Use mild soap and water. Do not use abrasive products.
Vacation, Storage and Moving Care
Install and store your washer where it will not freeze. Because some water may stay in the
hoses, freezing can damage your washer. If storing or moving your washer during freezing
weather, winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on vacation or not using your
washer for an extended period of time, you should:
■ Unplug washer or disconnect power.
■ Turn off the water supply to the washer. This helps avoid accidental flooding (due to a
water pressure surge) while you are away.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.
4. Run washer on the Rinse & Spin setting for about 30 seconds to mix the antifreeze and
remaining water.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect
and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent
marker.
2. Plug in washer or reconnect power.
3. Run the washer through the Bulky cycle to clean the washer and remove the antifreeze, if
used. Use only HE High Efficiency detergent. Use ¹⁄₂ the manufacturer's recommended
amount for a medium-size load.
21
To transport the washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. If the washer will be moved during freezing weather, put 1 qt (1 L) of R.V.-type antifreeze
in the basket. Run washer on the Rinse & Spin setting for about 30 seconds to mix the
antifreeze and remaining water.
4. Disconnect the drain from the drain system.
5. Unplug the power cord.
6. Place the inlet hoses into the basket.
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Washer displaying code messages
■ “LF” (Washer is taking too long to fill)
Check the following:
Are the water inlet hoses kinked or clogged?
Are the water inlet valve screens clear?
Press PAUSE/CANCEL to clear display.
■ “Ld” (Washer is taking too long to drain water from the wash tub)
Check the following:
Is the drain hose kinked or clogged?
Is the drain hose installed properly? See “Connect the Drain Hose.” Press PAUSE/CANCEL
to clear display.
■ “uL” (Unbalanced Load)
If the load is unbalanced, the washer will display this code while running an imbalanced
load correction routine at the end of the wash cycle and before the final spin. If the code
remains and the wash cycle dial is flashing after the recovery routine has stopped, open
lid and redistribute the load. Close lid and press START.
■ “oL” (Over Load)
Is the washer overloaded? The washer has attempted to fill and begin the wash cycle. If
the washer is overloaded, it will drain any water and detergent that was added during the
fill. To correct the overload, remove several items and add detergent. Close lid and press
START.
■ “Sd” (Suds Detected)
Did you use regular detergent?
7. Drape the power cord and drain hose over edge into the basket.
8. Place foam packing ring from the original shipping materials in the top of washer. If you
do not have the original foam packing ring, place heavy blankets, towels, etc. into basket
opening. Close the lid and put a piece of tape over the lid and down to the front of the
washer. Keep lid taped until the washer is placed into the new location.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and connect the washer.
2. Run the washer through the Bulky cycle to clean the washer and remove the antifreeze, if
used. Use only HE High Efficiency detergent. Use ¹⁄₂ the manufacturer's recommended
amount for a medium-size load.
Regular or hand-washing detergents are not recommended for this washer. Use only High
Efficiency (“HE”) detergent.
Did you add too much detergent?
Always measure detergent. Follow detergent manufacturer’s directions.
If excessive suds are detected, the washer will display this code while running a suds
reduction correction routine at the end of the wash cycle. The suds reduction routine
removes extra suds and assures proper rinsing of your garments. If the code remains and
the wash cycle dial is flashing after the recovery routine has stopped, re-select your
desired cycle using cold water. Press START. Do not add detergent.
■ “lid” (Lid Opened)
Is the lid open? Close the lid to clear the display. If the lid remains open for more than 10
minutes, water in the wash tub will drain.
■ “HC” (Cold and Hot hoses switched)
This code will appear at the end of the wash cycle to indicate that the cold and hot water
inlet hoses are switched. See “Connect the Inlet Hoses.”
■ “dL” (Door/Lid cannot lock)
Indicates lid is not locked. Check for items caught in the lid keeping it from closing. Press
PAUSE/CANCEL once to clear the code.
■ “dU” (Door/Lid cannot unlock)
Is there excessive weight on the lid, such as a basket of laundry? Excessive weight will
keep the lid from unlocking. Press PAUSE/CANCEL once to clear the code.
■ “F##” code
Press PAUSE/CANCEL once to clear code. Press START. If code appears again, call for
service.
22
Noisy, vibrating, off-balance
■ Is the washer level? Does the washer rock when pushed against the corners?
The washer must be level. The front and rear feet must be in firm contact with the floor.
Check that the locknuts are tightened. See “Level the Washer.”
■ Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A
³⁄₄" (1.9 cm) piece of plywood under the washer will reduce the sounds. See “Location
Requirements.”
■ Is the load balanced?
Evenly distribute the load in the washer basket and make sure the height of the load does
not exceed the top row of basket holes. See “Starting Your Washer.”
■ Do you hear clicking or other noises when the cycle changes from washing to draining
or spinning?
When the drive system shifts or the washer basket settles between cycles you may hear
noises that are different from your previous washer. These are normal washer noises.
■ Is the washer gurgling or humming?
When the washer drains, the pump will make a continuous humming with periodic
gurgling or surging sounds as the final amounts of water are removed. This is normal.
■ Are you washing a small load?
You will hear more splashing sounds when washing small loads. This is normal.
■ The washer basket moves while washing.
This is normal.
■ Can you hear water spraying? This is part of the wash action.
■ Are you washing items with metal snaps, buckles or zippers?
You may hear metal items touching the basket. This is normal.
■ Did you select the Bulky cycle?
Use the Bulky cycle only for oversized, nonabsorbent items such as comforters, pillows or
poly-filled jackets. Other items will create an unbalanced load in this cycle.
Washer leaks
■ Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or
drainpipe is clogged or slow, water can back up out of drainpipe or sink.
■ Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the wash load is unbalanced or
overloaded, incoming water can deflect off the load.
■ Is the washer properly installed?
The washer must be level. The feet should be properly installed and the nuts tightened.
See “Level the Washer.”
■ Was the cycle interrupted and then the Stain Cycle option selected?
The Stain Cycle option should be started on a dry load only. The Stain Cycle option
should not be selected after the tub has started filling with water.
■ Did you select Stain Cycle option and use a hand-washing detergent?
Regular or hand-washing detergents are not recommended for this washer. Use only High
Efficiency (“HE”) detergent.
■ Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation
■ Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid), liquid chlorine bleach, or
fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach
to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered
detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine
bleach in the bleach dispenser.
■ Is there water remaining in the bottom of a dispenser? Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end of the cycle. This is normal.
■ Are the fill hoses tight?
■ Are the fill hose washers properly seated?
Check both ends of each hose. See “Connect the Inlet Hoses.”
■ Did you pull the drain hose from the washer cabinet and install it in a standpipe or
laundry tub?
The drain hose should be pulled from the washer cabinet and secured to the drainpipe or
laundry tub. See “Connect Drain Hose” and “Secure the Drain Hose.”
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Washer Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Washer won’t fill, rinse or agitate; washer stops
■ Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
■ Are you using an extension cord?
Do not use an extension cord.
■ Is there power at the plug?
Check electrical source or call electrician.
■ Is the indicator on the Cycle control knob properly lined up with a cycle?
Turn the Cycle control knob to the right slightly.
■ Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated film
or particles. Reinstall hoses, turn on water and check for leaks.
■ Are the hot and cold water faucets turned on?
Turn on the water.
■ Is the water inlet hose kinked?
Straighten the hoses.
■ Does the water level seem too low, or does the washer appear to not fill completely?
The Auto Water Level feature senses the size of the load and adds the correct amount of
water for the load size. You may notice during a cycle that the wash load is not
completely submerged in water. This is normal and necessary for clothes to move.
■ Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow the cycle to continue.
■ Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for maximum load size.
■ Is there oversudsing?
Cancel the current cycle. Select Spin Only to drain the load. Re-select your desired cycle
and press START. Do not add detergent. Use cold water.
■ Is the lid open?
The lid must be closed during operation. The washer will not operate with the lid open.
■ Did you add more items to the load once the washer started?
Once the load is wet, there may appear to be space for more items. Do not add more than
1 or 2 garments after the cycle has started.
For best results determine load size with dry
items only.
Washer continues to fill or drain, or the cycle seems stuck
■ Is the top of drain hose lower than the control knobs on washer?
The top of the drain hose must be at least 39" (99 cm) above the floor. See “Drain
System.”
■ Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The
hose needs an air gap. See “Installation Instructions.”
Washer won’t drain or spin; water remains in washer
■ Is the drain hose clogged, or the end of the drain hose more than 96" (244 cm) above the
floor?
See “Drain System.”
■ Is the lid open?
The lid must be closed during operation. The washer will not operate with the lid open.
■ Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s directions. If you have very
soft water, you may need to use less detergent. Use only High Efficiency (“HE”) detergent.
Wash/Rinse temperature
■ Are the hot and cold water inlet hoses reversed?
If the hot and cold water inlet hoses are reversed, the washer will display an “HC” error
code at the end of the cycle. See “Connect the Inlet Hoses.”
■ Are you washing many loads?
As your frequency of loads washed increases, the water temperature may decrease for hot
and warm temperatures. This is normal.
24
■ Do you have an ENERGY STAR
®
qualified washer?
The wash water temperatures may feel cooler to you than those of your previous washer.
This is normal.
■ Does the wash water temperature feel lower than usual?
As washing progresses, the wash temperature will decrease slightly for hot and warm
washes. This is normal.
To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash.
Excessive sudsing
■ Did you use a non-HE detergent?
Regular or hand-washing detergents are not recommended for this washer. Use only High
Efficiency (“HE”) detergent.
■ Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s directions. If you have very
soft water, you might need to use less detergent.
■ Was the cycle interrupted and then the Stain Cycle option selected?
The Stain Cycle option should be started on a dry load only. The Stain Cycle option
should not be selected after the tub has started filling with water.
Cycle did not run Stain Cycle option
■ Did you select the Stain Cycle option?
The Stain Cycle option must be selected for it to be included in a wash cycle. The Stain
Cycle option should be started on a dry load only. Stain Cycle should not be selected after
the tub has started filling with water.
■ The Stain Cycle option is a default in the Super Wash cycle and may be added to other
cycles.
Clothing Care
Load too wet
■ Did you use the right cycle for the load being washed?
Select a higher spin speed.
■ Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
■ Did you wash an extra large load?
A large unbalanced load could result in a reduced spin speed and wet clothes at the end
of the cycle. Evenly distribute the load and make sure the height of the load does not
exceed the top row of basket holes.
Residue or lint on load
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■ Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Clothes should move freely. Lint or
powdered detergent can be trapped in the load if the washer is overloaded. Wash smaller
loads. See “Starting Your Washer” for maximum load size.
■ Did you use enough detergent?
Follow detergent manufacturer’s directions. Use enough detergent to hold the lint in the
water.
■ Did you line dry your clothing?
If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer
removes lint from the load.
■ Was paper or tissue left in pockets?
■ Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
■ Did you use the proper Soil Level and Wash Cycle for the load?
Reducing wash time (duration) and wash speed are ways to reduce lint.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Load is wrinkled, twisted or tangled
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
To reduce wrinkling, tangling and twisting, select a cycle with low wash and spin speeds,
such as Delicate, Handwash or Wrinkle Control.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should move freely during
washing to reduce wrinkling, tangling and twisting.
■ Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm or hot wash water. Use cold rinse water.
■ Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to the correct faucets. If the hot
and cold water inlet hoses are reversed, the washer will display an “HC” error code at the
end of the cycle. See “Connect the Inlet Hoses.” A hot rinse followed by spin will cause
wrinkling.
25
Stains, gray whites, dingy colors
Garments damaged
■ Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from
whites and lights.
■ Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your hot water system is adequate
to provide a hot water wash.
■ Did you use enough detergent, or do you have hard water?
Use more detergent for washing heavy soils in cold or hard water. Water temperature
should be at least 60°F (15.6°C) for soap to dissolve and work properly. For best
performance, use the detergent manufacturer's recommended amounts.
■ Did you follow the manufacturer’s directions when adding detergent and fabric
softener?
Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in
suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip
fabric softener onto clothes.
■ Is there above average iron (rust) in water?
You may need to install an iron filter.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■ Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener onto clothes.
■ Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer. Dispensing balls will not
operate correctly with this washer.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you add detergent, chlorine bleach or fabric softener too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be added to the dispensers before
starting the washer.
■ Did you use Quick Wash on a large load?
Quick Wash is designed to wash only a few items for best results.
■ Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before washing to avoid snagging and
tearing of load.
■ Were strings and sashes tied to avoid tangling?
Straps and strings can easily become entangled in the load, causing strain on seams and
tearing.
■ Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should move freely during
washing.
■ Did you add chlorine bleach properly?
Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach
will damage fabrics. Do not place load items on top of the bleach dispenser when loading
and unloading the washer (on some models). Do not use more than the manufacturer's
recommended amount for a full load.
■ Did you follow the garment manufacturer’s care label instructions?
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