This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
This manual replaces RS2520001 Revision 0.
Electric
Wall Ovens
This Base Manual covers general information
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
AOES3030*
AOCS3040*
16021875
Revision 0
November 2003
Table of Contents
Important Information................................................ 4
Important Safety Information
All Appliances ..................................................... 5
Pride and workmanship go into every product to provide our customers with quality products. It is possible,
however, that during its lifetime a product may require service. Products should be serviced only by a qualified
service technician who is familiar with the safety procedures required in the repair and who is equipped with the
proper tools, parts, testing instruments and the appropriate service manual. REVIEW ALL SERVICE
INFORMATION IN THE APPROPRIATE SERVICE MANUAL BEFORE BEGINNING REPAIRS.
Important Information
Important Notices for Consumers and Servicers
!
To avoid risk of serious injury or death, repairs should not be attempted by an unauthorized person, dangerous
conditions (such as exposure to electrical shock) may result.
!
Amana will not be responsible for any injury or property damage from improper service procedures. If performing
service on your own product, assume responsibility for any personal injury or property damage which may result.
To locate an authorized servicer, consult your telephone book or the dealer from whom you purchased this product.
For further assistance, contact: 1 (800) 628-5782 first, if no answer call number listed below.
This appliance contains or produces a chemical or
chemicals which can cause death or serious illness
and which are known to the state of California to cause
cancer, birth defects or other reproductive harm. To
reduce the risk from substances in the fuel or from fuel
combustion make sure this appliance is installed,
operated, and maintained according to the instructions
in this booklet.
T o avoid personal injury, do not sit, stand or lean on
oven door.
T o avoid risk of electrical shock, personal injury , or
death, make sure your oven has been properly
grounded and always disconnect it from main power
supply before any servicing.
T o avoid risk of fire, do not store combustible materials,
gasoline or other flammable vapors and liquids near or
in the oven.
T o avoid burns caused by steam, do not use a wet
sponge or cloth to wipe up spills on a hot cooking
area.
Oven
Use care when opening door
Let hot air or steam escape before removing or replacing
food.
Do not heat unopened food containers
Build-up of pressure may cause container to burst and
result in injury .
Keep oven vent ducts unobstructed.
Placement of oven racks
Always place oven racks in desired location while oven is
cool. If rack is removed while oven is hot, do not let
potholder contact hot heating element in oven.
Do not use aluminum foil to line the oven bottom
Aluminum foil can cause fire, damage oven interior , and
will seriously affect baking results.
Do not touch interior surfaces of oven during or
immediately after use
Do not let clothing or other flammable materials contact
elements. Although these surfaces may be dark in color
they can still be hot enough to burn.
Use caution when touching oven while in use
Other areas of the oven can become hot enough to cause
burns, such as vent openings, window, oven door and
oven racks.
All Appliances
Proper installation
Be sure your appliance is properly installed and grounded
by a qualified technician.
Never use your appliance for warming or heating
the room.
Do not leave children alone
Children should not be alone or unattended in the area
where the appliance is in use. They should never be
allowed to sit or stand on any part of the appliance.
Wear proper apparel
Loose fitting or hanging garments should never be worn
while using appliance.
User servicing
Do not repair or replace any part of the appliance unless
specifically recommended in this manual. All other
servicing should be referred to a qualified technician.
Storage in or on appliance
Flammable materials should not be stored in an oven or
near surface units.
Do not use water on grease fires
Smother fire or flame, or use dry chemical or foam-type
extinguisher.
Use only dry potholders
Moist or damp potholders on hot surfaces may result in
burns from steam. Do not let potholder touch elements.
Do not use a towel or other bulky cloth.
Do not leave oven unattended
Boilovers can cause smoke and may ignite.
Self-Cleaning
Do not clean door gasket
The door gasket is essential for a good seal. Care should
be taken not to rub, move, or damage the gasket.
Do not use oven cleaners
No commercial oven cleaner or oven liner protective
coating of any kind should be used in or around any part
of the liner.
Clean only parts listed in manual.
Before self-cleaning the oven
Remove broiler pan, oven racks, and other utensils.
In Case of Fire
Fires can occur as a result of over cooking or excessive
grease. Though a fire is unlikely , if one occurs, proceed
as follows.
1. If you see smoke from oven, do not open oven door .
2. Turn oven control to OFF.
3. As an added precaution, turn off power at main circuit
breaker or fuse box.
4. Turn on vent to remove smoke.
5. Allow food or grease to burn itself out in oven.
6. If smoke and fire persist, call fire department.
7. If there is any damage to components, call an
authorized servicer before using oven.
T op and bottom element s operate during bake. Bake can
be used to cook foods which are normally baked. Oven
must be preheated.
ON
Broil
T op element operates during broil. Broil can be used to
cook foods which are normally broiled. Preheating is not
required when using broil. All foods should be turned at
least once except fish, which does not need to be turned.
Convection Broil
T op element and fan operate when using convection broil.
Convection broil can be used to cook foods that are
normally broiled. Oven does not require preheating when
using convection broil. Food does not need to be turned
during cooking. Cooks approximately 25% quicker than
broil.
ON
Convection
Rear element and fan operate during convection.
Convection should be used for cooking pastries, souffles,
yeast bread, cakes and cookies. Oven should be
preheated for best results when using convection. Pans
do not need to be staggered. Cooks approximately 25%
quicker than bake. Broil is on during preheat conditions.
ON
Convection Bake
Upper element, lower element, and fan operate during
convection bake. Convection bake should be used for
cooking casseroles and roasting meats. Oven should be
preheated for best results when using convection bake.
Pans do not need to be staggered. Cooks approximately
25% quicker than bake.
ON
ON
Cooking Guide
Refer to owners manual, for following recommendations
only as a guide for times and temperature. Times, rack
position, and temperatures may vary depending on
conditions and food type. For best results, always check
food at minimum time. When roasting, choose rack
position based on size of food item.
Oven includes a special broiling rack. This rack should
be placed on top of broiler pan and grid. This allows air to
circulate around food and cook evenly without turning. If
convection broiling rack is not used, foods must be
turned at least once during cooking.
Oven Rack Placement
Position oven rack before turning oven on.
1. Pull rack forward to stop position.
2. Raise front edge of rack and pull until rack is out of
oven.
3. Place rack in new rack position.
• Curved edge of rack must be toward rear of oven.
Convection Pan Placement
Baking pans and cookie sheets should not touch side or
rear walls of oven. If pans are placed on different racks,
they can be placed directly over each other . Convection
cooking circulates air around oven providing even
browning on all rack positions. When using convection,
oven can be loaded on all racks with excellent cooking
results.
Pan Placement
• Keep pans and cookie sheets 2 inches from oven
walls.
• Stagger pans placed on different racks so one is not
directly over the other .
Spacesaver™ Convection Rack
Sp acesaver™ convection rack sets 1/2" off the oven floor
when in lowest rack postion to allow air to circulate
around food and cook evenly . This rack provides more
usable oven space for cooking large items or several food
items at once.
Position oven rack before turning oven on. T o remove
rack:
1. Pull rack forward to stop position.
2. Raise front edge of rack and pull until rack is out of
oven.
3. Place rack in new rack position.
• Curved edge of rack must be toward rear of oven.
Oven includes a Slo-Cook™ roasting rack. This rack
should be placed in pan or roaster . Slo-Cook™ roasting
rack elevates food keeping it out of grease and fat.
w
0
e
General Information
Removing Oven Door
The oven door can be removed for ease in cleaning large
spills.
!
CAUTION
T o avoid personal injury or property damage, handle
oven door with care. Door is heavy and can be
damaged if dropped.
Do not place hands in hinge area when door is
removed. Hinge can snap closed and pinch your
hands.
Door contains tempered glass. If glass is scratched,
chipped, impacted or twisted it may break suddenly . If
door glass appears damaged it should be replaced
immediately.
1. Open door to first stop.
2. Remove screws in door liner.
3. Grasp door firmly on each side and lift it upward off
hinges. Do not push hinges closed once oven door is
removed.
• Do not lift door using door handle.
Replacing Oven Light
Protective gloves must be worn when changing light bulb.
1. Disconnect electrical supply by turning off power at
fuse box.
2. Remove oven door.
3. Remove light cover by inserting a screwdriver , blade
end covered in masking tape, into slot at front of lens
cover and prying lens cover downward.
4. Unscrew bulb from receptacle.
• Replacement bulbs are available through your local
Amana service or parts center.
Tilting Control Panel
Control panel can be adjusted to tilt from 0° to 12° to
make more visible.
1. Loosen screws on top, and sides of control panel and
pivot screw on bottom, sides of control panel before
installing oven, or while oven partially pulled from
opening.
2. Adjust control panel to desired angle and retighten
screws.
° tilt
Loosen scre
remove
screw here
remove
screw her
12° tilt
Replacing Oven Door
1. Make sure the hinges are open to the first stop
position. If hinges have been accidentally closed,
carefully pull them open to first stop. Align door with
hinge arms.
2. Slide door down and into place. Be sure door is
completely down on hinges.
To avoid risk of electrical shook, personal injury or death: disconnect power to oven before servicing, unless
testing requires it.
Illustration Component Test Procedure Results
Oven light socket Test continuity of receptacle terminals.
Measure voltage at oven light.
Bake element Test continuity of terminals.
Test voltage to term inals.
Broil element Test continuity of terminals.
Test voltage to term inals.
Convection element Test continuity of terminals.
Test voltage to term inals.
Convection motor fan Verify supply voltage.
Check continuit y of terminals, and
verify terminal s are not shorted to
chassis.
Indicates cont inuity with bulb screwed in.
120 VAC, see wiring diagram for terminal
identification.
If no voltage is present at oven light
check wiring.
Indicates continuity.
240 VAC
Indicates continuity.
240 VAC
Indicates continuity.
240 VAC
120 VAC
Continuity
Convection fan will stay ON, when
oven door is opened.
Opening
COM
C
NO
NC
NC
NO
Blower motor Verify supply voltage.
Heraeus sensor Measure resistance.
Hinge Carefully open the hinge fully, and
Door lock switch Switch connection in following
Controls Verify proper operation.
Door plunger swit ch Remove switch from unit and measure
Check continuit y of terminals, and
verify terminal s are not shorted to
chassis.
insert a wooden dowel or screwdriver
bit into opening.
Remove top and bottom screws
securing hinge.
Slide hinge top towards rear of unit
and guide hinge out through frame
opening or storage drawer.
positions:
Unlocked
Locked
31–308417–02–0 Fan control
31–31751801–0 Control limit
the following points :
C-NC
C NO
120 VAC
Continuity
Approximately 1100
temperature 75ºF.
!
Do not place hands in hi nge area when
oven door is removed. Hinge can snap
closed and pinch hands or fingers.
To avoid risk of electrical shook, personal injury or death: disconnect power to oven before servicing, unless
testing requires it.
ERC mylar touch system
LIGHT
OVEN
CANCEL
LIGHT
OVEN
CANCEL
HR
DELAY BAKE CLN
TIME CONTROL
AM
HR
:
PM
CLEAN OVEN
STOP ON TIMER
TIME CONTROL
:
STOP TIME
°
350°
E
BROIL
DELAY BAKE
CLEAN LOCKED
P
R
350
E
CONV BROIL PRE-
DELAY TIMED BAKE
CLEAN LOCK ON
O
N
+
-
P
R
Illustration Component Test Procedure Results
See illustrations
above.
Mylar touch system
ERC4800
F1 - Control malfuct ion.
F2 - Oven over temperature.
F3 - Open sensor or sensor circuit.
F4 - Shorted sensor or sensor circuit.
F7 - Shorted input key.
F9 - Door lock or door l ock circuitry
malfuction.
FF - door lock circuitry malfuction at
clean temperature.
DOOR - Lock status is not sensed
within 90 seconds of energizing door
lock relay.
ERC4800 Controlled
Oven temperature
adjustment
Press BAKE.
Press + slew pad until an oven
temperature greater than 500° shows
on display.
Immediately press and hold BAKE
until “00” appears in display,
approximately 5 seconds.
To decrease oven temperature (for a
cooler oven), press - slew pad until
negative numbers appear.Oven can
be adjusted from -5 to -35 degrees
lower. To avoid overa djusting oven
move temperature -5 degrees each
time.
To increase oven tem perature (for
warmer oven), press + slew pad until
positive numbers app ear. Oven can be
adjusted 5 to 35 degrees higher. To
avoid overadjust ing oven move
temperature 5 degrees each time.
Press OVEN CANCEL. Temperature
adjustment will be retained even
though power failure
ERC4800 Controlled
Twelve hour off Control will automat ically cancel any
cooking operation a nd remove all relay
drives 12 hours aft er the last pad
touch.
AOES3030
+
-
AOCS3040
TIMER
ON / OFF
CLOCK
TIMER
ON / OFF
CLOCK
STOP
TIME
COOK
TIME
STOP
TIME
COOK
TIME
BAKE
BROIL
THERMALCONVECTION
.
BROILCLEAN
BAKE
OVEN CONTROL
CONV
CONV
BAKE
MULTI-MO D E O V EN
CONV
BROIL
CLEAN
Replace ERC.
Check sensor wiring, sensor , and
temperature limiter.
Check sensor resistance and wiring.
Check sensor resistance and wiring.
Verify glass to adaptor board connection,
replace glass panel.
Check latch switch.
Check latch switch and door motor.
Verify operation of door latch switc hes.
While increasing or decreasing oven
temperature, this does not affect selfcleaning temperat ure.
To avoid risk of electrical shook, personal injury or death: disconnect power to oven before servicing, unless
testing requires it.
Illustration Component Test Procedure Results
ERC4800 Controlled
E1
E3
K10
E17
Oven
Light
E16
K4K2
E11
Bake
E10
K5
E13
Broil
E12
K6
Double
Line Brk
E18
E2
K11
E14
Panel
Light
E15
E6
Conv.
Element
E7
K3
E8
Door
Lock
E9
E19
K1
E4
Conv.
Fan
E5
Child lock out This is a safety feature that can be
used to prevent chi ldren from
accidentally programming the oven. It
disables the elec tronic oven control .
Press and hold Bake and Cook Time
for 10 seconds. “OFF” will display
where the temperature normally
appears.
To reactivate the c ontrol, press and
hold Bake and Cook Time for 10
seconds. Child l ockout features must
be reset after a power failure.
Relay board Listen for relay to actuate.
Verify input and output power.
ERC/Adapter board
F1 - Control malfuct ion. Replace ERC.
assembly
If relay does not ac tuate, verify power to
relay.
Field Selectable Options
Standard: The standard setup is 8. This is a 12 hour type of clock, 60 Hz line frequency and an oven with a
convection fan.
Clock Time Format 12 or 24 hour format
The time of day and the stop time can be displayed in either a 12 or 24 hour format. The control will come in a 12
hour format and can be changed to a 24 hour format from the front control panel.
Clock Time Base 60 or 50 Hz input line frequency
This is a time reference for the clock, timer, and internal timing of the control. The control will select the frequency
automatically when the control is powered up.
Selecting Options
In order to select the field selectable options, Press and hold the CLOCK pad on power up of the control. To change
the options press one of the slew pads until the desired option appears and in approximately 9 seconds the control
will change to the normal operation or once selected press the CANCEL pad. The right time digit will indicate the
current options selected as listed in the table below. (Standard setting is 8.)
To avoid risk of electrical shook, personal injury or death: disconnect power to oven before servicing, unless
testing requires it.
Element Conditions
Relay drive requirements are defined as a percentage of on time based on a 60 second cycle.
Bake .......................First rise to temperature = 100% bake, 50% broil, then 100% bake, 25% broil
Broil........................100% broil, 0% bake
Clean......................100% broil, 25% bake
Convection ............First rise to temperature = 100% bake, 50% broil, then 100% Convection element
For convection bake or convection broil refer to bake and broil specifications
Continuity is indicated as 100Ω and below. Each pad must be pressed to perform the following test.
1. The switch has NO (normally open), NC (normally
closed), and C (common) contacts.
2. Check the switch with an ohmmeter between C and
NC with the plunger out. Continuity should exist.
With the plunger in, no continuity.
3. Check the switch with an ohmmeter between C and
NO with the plunger in. Continuity should exist. With
the plunger out, no continuity.
C
NOTE: When facing the range, the switch is on the left.
N
NO
Oven High Limit/Fan Switch
Oven high limit is located on the rear of insulation
retainer and connecting to the L2 side of electric supply,
this switch is normally closed but will open if external
temperature exceeds 260°F or 115°F, see chart below.
Fan limit switch is located on the right side of insulation
retainer.
Part NumberOpenClose
31751801260°F220°F
308417115°F155°F
T o avoid risk of electrical shock, personal injury or death;
disconnect power to unit before servicing.
Oven Temperature Sensor
The oven temperature sensor can be checked by using
the "Quick Test Mode" covered in this section of
manual or detail testing can be accomplished as
follows.
The oven temperature sensor is mounted in the oven
cavity and electrically connected to the ERC. Following
is approximate resistance.
75°F—1082 ohms
350°F—1656 ohms
550°F—2056 ohms
880°F—2686 ohms
Sensor resistance can be checked by removing the
sensor interconnect harness plug from the ERC and
inserting ohmmeter leads into the harness connector
plug. A resistance reading of approximately 1100 ohms
should be indicated at ambient room temperature
(75°F.). If a higher resistance is indicated then remove
sensor from oven, disconnect sensor from harness at
plug, and recheck sensor resistance to assure that the
problem is in the sensor and not in the interconnect
harness or due to a bad connection.
NOTE: Sensor resistance will increase if held in your
hand.
Blower Motor
Fan may come on at any time to cool components
down.
1. Turn off power to oven.
2. Remove oven from wall cutout.
3. Remove screws securing outer cabinet top shield to
outer cabinet wrapper shield.
4. Disconnect wires from motor terminal connectors.
5. Attach ohmmeter leads to terminal tabs on motor.
1. Turn off power to range.
2. Remove oven from wall cutout.
3. Remove screws securing outer cabinet top shield to
outer cabinet wrapper shield.
4. Disconnect wires from switch terminal connections.
5. Attach ohmmeter leads to switch terminals. At
ambient room temperature (70°F.) continuity should
be indicated.
6. A resistance of ohms should be indicated but may
vary with each motor tested. This test is to check
the motor winding for an open or shorted winding. If
zero or infinite ohms is indicated, the motor winding
has failed and the motor must be replaced.
Testing Procedures
.
!
WARNING
Auto Latch Motor
Do not remove latch motor from latch assembly. If latch
motor is defective, replace latch assembly.
1. Disconnect power .
2. Slide oven out from wall cutout approximately 6
inches to gain access to control panel screws.
3. Remove screws securing control panel to unit, and
pull control panel out of unit to gain access to latch
assembly.
4. Disconnect lead wires from latch motor.
5. Connect jumper cord leads to latch motor.
6. Connect jumper cord to 110 AC power source.
7. Replace if latch motor fails to operate.
8. Reverse procedure to reconnect.
Door Latch Assembly
T o avoid risk of electrical shock, personal injury or death;
disconnect power to unit before servicing.
Convection Fan Motor
1. Turn off power to oven.
2. Remove oven from wall cutout.
3. Remove access fan plate to gain access to
convection fan motor.
4. Disconnect wires from motor terminal connectors.
5. Attach ohmmeter leads to terminal tabs on motor.
6. A resistance reading of 15-30 ohms should be
indicated but may vary with each motor tested. This
test is to check the motor winding for an open or
shorted winding. If zero or infinite ohms is
indicated, the motor winding has failed and the
motor must be replaced.
Convection Element Testing
1. Disconnect power to oven.
2. Remove screws securing oven door to hinges and
remove door.
3. Remove screws securing fan cover to gain access
to convection element.
4. Remove screws securing convection element, and
pull gentally outward to gain access to wire
terminals.
5. Remove wire connector from element.
6. Attach ohmmeter leads to each of the element
terminals. Set ohmmeter to RX1 or RX10 scale.
7. Low ohms or continuity should be indicated.
Auto Latch Switches
Both unlock and lock door latch switches may be
replaced.
1. Perform steps 1 through 3, from “Auto Latch Motor”.
2. Disconnect lead wires from door latch switch
(unlock).
3. Set ohmmeter to the RX1 scale.
4. Attach meter leads to door latch switch (unlock).
5. Depress actuator arm. The meter should read
continuity.
6. Reverse procedure to reconnect.
7. Use the same procedure to test the door latch switch
(lock).
L1 L2
M
120 VAC
Motor
COM NO
Lock
Switch
S.P.N.O.
COM NO
Unlock
Switch
S.P.N.O
Broil Element Testing
1. Disconnect power to oven.
2. Remove screws securing oven door to hinges and
remove door.
3. Remove screws securing broil element reflector.
4. Gentally pull downward and out to gain access to
wire terminals.
5. Remove wire connector from element.
6. Attach ohmmeter leads to each of the element
terminals. Set ohmmeter to RX1 or RX10 scale.
7. Low ohms or continuity should be indicated.
Bake Element Testing
1. Disconnect power .
2. Remove oven from wall cutout.
3. Remove screws securing element panel.
4. Remove screws securing element access plate.
5. Remove wire connector from element.
6. Attach ohmmeter leads to each of the element
terminals. Set ohmmeter to RX1 or RX10 scale.