This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by an
unqualified person.
16021668
Revision 0
September 2002
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Important Information
Pride and workmanship go into every product to provide our customers with quality products. It is possible,
however, that during its lifetime a product may require service. Products should be serviced only by a qualified
service technician who is familiar with the safety procedures required in the repair and who is equipped with the
proper tools, parts, testing instruments and the appropriate service manual. REVIEW ALL SERVICE INFORMATION
IN THE APPROPRIATE SERVICE MANUAL BEFORE BEGINNING REPAIRS.
Important Notices for Consumers and Servicers
WARNING
To avoid risk of serious injury or death, repairs should not be attempted by an unauthorized personal, dangerous
conditions (such as exposure to electrical shock) may result.
CAUTION
!
Maytag will not be responsible for any injury or property damage from improper service procedures. If performing
service on your own product, assume responsibility for any personal injury or property damage which may result.
To locate an authorized servicer, please consult your telephone book or the dealer from whom you purchased this
product. For further assistance, please contact:
Precautions to be observed before and during
servicing to avoid possible exposure to excessive
microwave energy or electrical shock, disconnect
power to oven.
(A) Do not operate or allow oven to be operated with
door open.
(B) Make the following safety checks on all ovens to
be serviced before activating the magnetron or
other microwave source, and make repairs as
necessary:
• Interlock operation
• Proper door closing
• Seal and sealing surfaces (arcing, wear, and
other damage)
• Damage to or loosening of hinges and latches
• Evidence of dropping or abuse
(C) Before turning on microwave power for any
service test or inspection within the microwave
generating compartments, check the magnetron,
waveguide or transmission line, and cavity for
proper alignment, integrity , and connections.
(D) Any failed or misadjusted components in the
interlock, monitor, door seal, and microwave
generation and transmission systems shall be
repaired, replaced or adjusted by procedures
described in this manual before oven is released
to the consumer.
(E) Check microwave leakage to verify compliance
with the federal performance standard should be
performed on each oven prior to release to the
consumer.
!
WARNING
To avoid risk of electrical shock, injury or death, make
sure these grounding instructions are followed.
Grounding Instructions
!
WARNING
Do not remove grounding prong when installing
grounded appliance in a home or business that does
not have three wire grounding receptacle. Under no
condition is grounding prong to be cut off or removed.
It is the personal responsibility of the consumer to
contact a qualified electrician and have a properly
grounded three prong wall receptacle installed in
accordance with appropriate electrical codes
Servicing of Grounded Products
The standard accepted color coding for grounding wires
is GREEN or GREEN WITH YELLOW STRIPE. These
ground leads are NOT to be used as current carrying
conductors. It is extremely important that the technician
replace any and all grounds prior to completion of the
service call. Under no condition should ground wire be
left off causing a potential hazard to technicians and
consumer.
Wiring
Good service practice is to never route wiring over
terminals and/or sharp edges. This applies to any
wiring without regard to the circuit voltage. Wire
insulation material and thickness is designed and
regulated for electrical spacing purpose only , but
cannot always be relied upon because of possible cuts
and/or abrasions, which can occur during servicing.
Read the following information to avoid possible
exposure to microwave radiation:
The basic design of the Maytag microwave oven makes it
an inherently safe device to both use and service.
However, there are some precautions which should be
followed when servicing the microwave oven to maintain
this safety. These are as follows:
1. Always operate the unit from an adequately
grounded outlet. Do not operate on a two-wire
extension cord.
2. Before servicing the unit (if unit is operable) perform
the microwave leakage test.
3. The oven should never be operated if the door does
not fit properly against the seal; the hinges or hinge
bearings are damaged or broken; the choke is
damaged, (pieces missing, etc.); or any other visible
damage can be noted. Check the choke area to
ensure that this area is clean and free of all foreign
matter.
4. If the oven operates with the door open and
produces microwave energy , take the following
steps.
A.Tell the user not to operate the oven.
B.Contact Maytag immediately.
5. Always have the oven disconnected when the outer
case is removed except when making the "live" tests
called for in the Service Manual. Do not reach into
the equipment area while the unit is energized.
Make all connections for the test and check them for
tightness before plugging the cord into the outlet.
6. Always ground the capacitors on the magnetron filter
box and H. V. Capacitor with an insulated-handle
screwdriver before working in the high voltage area
of the equipment compartment. Some types of
failures will leave a charge in these capacitors and
the discharge could cause a reflex action which
could make you injure yourself.
7. In the area of the transformer , capacitor , diode, and
magnetron there is HIGH VOL T AGE. When the unit
is operating - keep this area clean and free of
anything which could possibly cause an arc or
ground, etc.
8. Do not for any reason defeat the interlock switches,
there is no valid reason for this action at any time;
nor will it be condoned by Maytag.
9. IMPORTANT: Before returning a microwave to a
customer, check for proper switch interlock action.
The primary and secondary switches MUST open
when the door is actuated. The monitor switch
MUST close at a 1/4 inch when the door is opened.
10.Before returning a microwave to a customer, verify
the door spacing is reasonably uniform along the
top, bottom, and sides and that it measures 1/8 inch
or less.
1 1.The Maytag microwave oven should never be operated
with:
• Any components removed and/or bypassed.
• Any of the safety interlocks are found to be
failed.
• Any of the seal surfaces are defective, missing,
or damaged.
12.To ensure that the unit does not emit excessive
microwave leakage and to meet the Department of
Health Human Service guidelines, check the oven
for microwave leakage using Narda Model 81 10B,
Holaday HI-1501, HI-1510, and HI-1710 leakage
monitor as outlined in the instructions. The
maximum leakage level allowed is 4mW/cm
13.If servicer encounters an emission reading over
4mw/cm2 the servicer is to cease repair and contact
the Maytag Service Department immediately for
further direction. Maytag will contact the proper
Government Agency upon verification of the test
results.
Check for radiation leakage after servicing. Should the
leakage be more than 4mW/cm2 inform Maytag
immediately . After repairing or replacing any radiation
safety device, keep a written record for future
reference, as required by DHHS and HEW regulations.
This requirement must be strictly observed. In addition,
the leakage reading must be recorded on the service
repair ticket while in the customer’s home.
Equipment
• Electromagnetic radiation monitor
• 600 cc glass beaker
Procedure For Measuring Radiation
Leakage
Note before measuring -
• Do not exceed meter full scale deflection. Leak
monitor should initially be set to the highest scale.
• To prevent false readings, the test probe should be
held by the grip portion of the handle only.
• The scan speed is equal to one inch per antenna
revolution or one inch per second if antenna speed is
unknown.
• Areas to be checked are all door seal areas and any
venting parts.
• Leakage with the outer panel removed...4mW/cm2 or
less.
• Leakage for fully assembled oven with door normally
closed ...4mW/cm2 or less.
• Leakage for a fully assembled oven (before the latch
switch (primary) is interrupted) while pulling the
door ... 4mW/cm2 or less.
1 . Pour 275 ±15 cc (9 oz ±1/2 oz) of 20 ±5°C (68 ±9°F)
water in a beaker which is graduated to 600 cc and
place the beaker in the center of oven.
2. Set the radiation monitor to 2450 MHz and use it
following the manufacturer’s recommended test
procedure to assure correct results.
3. While measuring the leakage, always use the 2–inch
(5 cm) spacer supplied with the probe.
4. Press the start pad or turn on the timer and with the
magnetron oscillating, measure the leakage by
holding the probe perpendicular to the surface being
measured.
Measurement With the Outer Panel
Removed
DANGER
!
Avoid contacting any high voltage components .
Whenever you replace the magnetron, measure for
radiation leakage before the outer panel is installed and
after all necessary components are replaced or
adjusted. Special care should be taken in measuring
around the magnetron.
Measurement With a Fully Assembled Oven
After all components, including the outer panel are fully
assembled, measure for radiation leakage around the
door periphery , the door viewing window , the exhaust
opening, and air inlet openings.
Record Keeping and Notification After
Measurement
1. After any adjustment or repair to a microwave oven,
a leakage reading must be taken. Record this
leakage reading on the repair ticket even if it is zero.
2. A copy of the repair ticket and the microwave
leakage reading should be kept by the repair facility.
Please read the owner’s manual information. It will tell
how to use all the features of this microwave oven.
Location of Model Number
To request service information or replacement parts, the
service center will require the complete model number of
your microwave oven. The number is located on the
oven front as shown in the illustration below .
Model Identification
Complete enclosed registration card and promptly return.
If registration card is missing:
• For Amana product call 1-800-843-0304 or visit the
Web Site at www.amana.com
• For Maytag product call 1-800-688-9900 or visit the
Web Site at www.mayt ag.com
• For Jenn-Air product call 1-800-536-6247 or visit the
Web Site at www.jennair .com
• For product in Canada call 1-866-587-2002 or visit the
Web Sites at www.amana.com or www .maytag.com or
www.jennair.com
When contacting provide product information located on
rating plate. Record the following:
Model Number :___________________
Manufacturing Number:___________________
Serial or S/N Number:___________________
Date of purchase:___________________
Dealer’s name and address:___________________
Service
Keep a copy of sales receipt for future reference or in
case warranty service is required. To locate an authorized
servicer:
• For Amana product call 1-800-628-5782 or visit the
Web Site at www.amana.com
• For Maytag/Jenn-Air product call 1-800-462-9824 or
visit the Web Site at www.mayt ag.com or
www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Sites at www.amana.com or www .maytag.com or
www.jennair.com
Warranty service must be performed by an authorized
servicer. We also recommend cont acting an authorized
servicer, if service is required af ter warranty expires.
Parts and Accessories
Purchase replacement parts and accessories over the
phone. T o order accessories for your product call:
• For Amana product call 1-877-232-6771 or visit the
Web Site at www .amana.com
• For Maytag/Jenn-Air product call 1-800-462-9824 or
visit the Web Site at www .maytag.com or
www.jennair.com
• For product in Canada call 1-866-587-2002 or visit the
Web Sites at www.amana.com or www .maytag.com or
www.jennair.com
Extended Service Plan
We offer long-term service protection for this new oven.
• Asure™ Extended Service Plan is specially designed
to supplement Amana’s strong warranty . This plan
covers parts, labor , and travel charges.
Call 1-866-232-6244 for information.
• Dependability PlusSM Extended Service Plan is
specially designed to supplement Maytag’s and
Jenn-Air’s strong warranty. This plan covers p arts,
labor, and travel charges.
Call 1-800-925-2020 for information.
Oven Specifications ACO15* and MMV5156*
Models
Output Power1000 W (IEC 705)
Outer Dimensions29-15/16" x 16-7/16" x 15-5/8"
Oven Cavity Dimensions19-7/8" x 14-3/16" x 15-3/8"
Cavity Volume1.5 cu. ft.
Net Weight65 lbs.
Oven Specifications ACO18*, MMV4184* and
MMV5186* Models
Output Power1000 W (IEC 705)
Outer Dimensions29-15/16" x 16-7/16" x 15-3/8"
Oven Cavity Dimensions22-3/8" x 10" x 14-19/32"
Cavity Volume1.8 cu. ft.
Net Weight65 lbs.
Oven Specifications JMV8196* Models
Output Power850 W (IEC 705)
Outer Dimensions29-15/16" x 16-7/16" x 15-3/8"
Oven Cavity Dimensions22-3/8" x 10" x 14-19/32"
Cavity Volume1.9 cu. ft.
Net Weight65 lbs.
Electrical Requirements
The oven is designed to operate on a Standard
120V / 60Hz household outlet. Be sure the circuit is at
least 20 Amps and the microwave oven is the only
appliance on the circuit.
NOTE: It is not designed for 50Hz or any circuit other
This appliance must be grounded. If an electrical short
circuit occurs, grounding reduces the risk of electric
shock by providing an escape wire for the electric
current. The cord for this appliance has a grounding wire
with a grounding plug. Put the plug into an outlet that is
properly installed and grounded.
WARNING
!
To avoid risk of electric shock, personal injury or death,
use grounding plug properly .
Properly Polarized and
Grounded Outlet
Three-Pronged (Grounding) Plu
Ask a qualified electrician if you do not understand the
grounding instructions or if you wonder whether the
appliance is properly grounded.
Because this appliance fits under the cabinet, it has a
short power-supply cord. See the Installation Instructions
for directions on placing the cord properly . Keep the
electrical power cord dry and do not pinch or crush it in
any way .
Microwave Oven Description
number plate
Window with
metal shield
oor handle
Glass turntable
For a permanently connected appliance: This appliance
must be connected to a grounded, metallic, permanent
wiring system, or an equipment grounding conductor
should be run with the circuit conductors and connected
to the equipment grounding terminal or lead on the
appliance.
• Perform microwave energy leakage test if unit is
serviced for any reason.
• V erify wire leads are connected to correct positions.
• When removing wire terminal plugs from connectors,
grasp the connector, not the wires.
Primary Interlock Switch Test
When the door is opened slowly , an audible click should
be heard. If the latch does not activate the switch when
the door is closed, the switch should be adjusted in
accordance with the adjustment procedure.
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads from switch.
4. Perform a continuity test by connecting one meter
lead on COM terminal and the other meter lead on
NO terminal.
Readings should be as follows:
Door closed .................0 ohms
Door opened ...............Infinite ohms
NOTE: When replacing component use identical
replacement part.
NOTE: After repairing the door or the interlock system,
it is necessary to do a continuity test before
operating the oven.
Secondary Interlock Switch Test
When the door is opened slowly , an audible click should
be heard. If the latch does not activate the switch when
the door is closed, the switch should be adjusted in
accordance with the adjustment procedure.
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads from switch.
4. Perform a continuity test by connecting one meter
lead on COM terminal and the other meter lead on
NO terminal.
Readings should be as follows:
Door closed .................0 ohms
Door opened ...............Infinite ohms
NOTE: When replacing component use identical
replacement part.
NOTE: After repairing the door or the interlock system,
it is necessary to do a continuity test before
operating the oven.
Disconnect power before performing the following
procedures unless testing requires it.
Interlock Monitor Switch T est
When the door is opened slowly, an audible click should
be heard. If the latch does not activate the switch when
the door is closed, the switch should be adjusted in
accordance with the adjustment procedure.
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High Voltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads from switch.
4. Perform a continuity test by connecting one meter
lead on COM terminal and the other meter lead on
NC terminal.
Readings should be as follows:
Door closed .................Infinite ohms
Door opened ...............0 ohms
NOTE: When replacing component use identical
replacement part.
NOTE: After repairing the door or the interlock system,
it is necessary to do a continuity test before
operating the oven.
Magnetron
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High Voltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads to magnetron.
4. Measure the resistance across filament terminals of
the magnetron.
Reading should be less than 1 ohm.
5. Measure the resistance from each filament terminal
to ground. Reading should indicate infinite ohms.
NOTE: Any other readings then what should be
indicated, magnetron needs to be replaced.
NOTE: Replace the magnetron, if magnetron
indications are good and all other high voltage
components test good, but the unit still does not
heat a load.
High Voltage Transformer
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High Voltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads to high voltage transformer.
Testing Procedures
WARNING
!
4. Measure resistance of the terminals on the high
voltage transformer with meter on R x 1 scale.
Reading should be indicated as follows:
Primary winding ......less than 1.0 ohms
Filament winding ....less than 1.0 ohms
Secondary winding.approximately 50 to 120 ohms
5. Measure resistance of the terminals on the high
voltage transformer with meter on high scale.
Reading should be indicated as follows:
Primary winding to ground....... Infinite ohms
Filament winding to ground ..... Infinite ohms
High Voltage Capacitor
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads to high voltage capacitor.
4. Measure resistance of capacitor from terminal to
terminal.
• Normal reading—momentarily indicates several
ohms and then gradually returns to infinite ohms.
• Abnormal reading—Indicates continuity or infinite
ohms.
5. Measure resistance of capacitor from terminal to
case.
• Normal reading—Indicates infinite ohms
• Abnormal reading—Indicates continuity
Disconnect power before performing the following
procedures unless testing requires it.
4. Measure the following terminals with meter on
R x 1000 scale.
Normal indication:
T erminal 1 to terminal 2......... 4.5K to 6.2K ohms
Terminal 2 to terminal 3........ 2.0K to 3.5K ohms
Terminal 1 to terminal 3........ 2.0K to 3.5K ohms
Abnormal indication:
Infinite or several ohms
Relay
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire terminal plug from control board
(ACO18*, RY2) (ACO15*, RY7), and operate the
unit.
y2
Rela
High Voltage Diode
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads to high voltage diode.
4. Measure resistance of diode in forward bias.
• Normal reading—Indicates continuity
• Abnormal reading—Indicates infinite ohms
5. Measure resistance of diode in reverse bias.
• Normal reading—Indicates infinite ohms
• Abnormal reading—Indicates continuity
Humidity Sensor
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire terminal plug from control board
(CN5).
3. Disconnect ribbon connector by siding top part of
connector upward. Once in released position remove
ribbon from connector by siding ribbon side-to-side.
NOTE: Caution should be used when removing cable
from connector. Ribbon cable has two holes
which holds the lock ribbon in place.
NOTE: Circuit board has numbers 1 and 13 on it for
Following symptoms indicate a failed circuit board.
• High voltage systems, interlock switches, door sensing
and relay indicate good, but start function fails to
operate.
• Continuously operating with a normal relay .
• Proper temperature measurement is not obtained.
• Buzzer does not sound or sounds continuous.
• Segments of one or more digits do not light, or
continue to light or segments light when they should
not.
• Wrong figures appear in the display .
• All segments light up.
• Some of the indicators light up or flicker .
• Clock does not keep time properly .
Fuse
!
CAUTION
Before replacing a blown monitor fuse, test the primary
interlock switch, secondary interlock switch, monitor
switch, and power relay contacts for proper operation.
If the monitor fuse is blown by a failed switch
operation, all switches and printed circuit board must
be replaced.
Disconnect power before performing the following
procedures unless testing requires it.
Oven Thermostat
1. Disconnect power to oven and remove control panel,
(see "Control Panel" section).
2. Discharge high volt age capacitor, (see "High V oltag e
Capacitor" section).
3. Remove outer case, (see "Outer Case" section).
4. Lift air duct securing thermostat to oven cavity.
5. Disconnect wires from oven thermostat.
6. Following is temperature setting for the thermostat.
ACO15*
MMV5156*
ACO18*
MMV4184*
MMV5186*
JMV8196*
194°F90°C
32°F0°C
230°F110°C
32°F0°C
OFF
ON
OFF
ON
Base Thermostat – ACO18*/MMV4184*/
MMV5186*/JMV8196* only
1. Disconnect power to oven and remove control panel,
(see "Control Panel" section).
2. Discharge high volt age capacitor, (see "High V oltag e
Capacitor" section).
3. Remove screws securing thermostat to base plate
and disconnect wires from thermostat.
4. Following is temperature setting for the thermostat.
Problem:
• Fuse blows immediately after oven door is opened or
closed.
• Improper operation of primary , secondary and/or
monitor switches.
• Fuse blows when oven door is closed and ST ART pad
is pressed.
• Malfunction of the high voltage transformer , high
voltage capacitor including the diode, magnetron,
blower motor or circuit board.
Fan Motor
1. Disconnect power to oven and remove control panel,
(see “Control Panel” section in Disassembly
Procedure).
2. Discharge high voltage capacitor , (see "High V oltage
Capacitor" section in Disassembly Procedure).
3. Disconnect wire leads to fan motor.
4. Measure resistance of the terminals on the fan motor
with meter on R x 1 scale.
Normal indication:
T erminal A to terminal C ........140 to 150 ohms
T erminal A to terminal B ........25 to 40 ohms
Magnetron Thermal Fuse – ACO18*/
MMV4184*/MMV5186*/JMV8196* only
1. Disconnect power to oven and remove control panel,
(see "Control Panel" section).
2. Discharge high voltage capacitor, (see "High V oltage
Capacitor" section).
3. Remove outer case, (see "Outer Case" section).
4. Remove screws securing thermal fuse to fan motor.
5. Disconnect wires from magnetron thermal fuse.
6. Following is temperature setting for the thermostat.
FahrenheitCentigrade
228°F109
°
C
Surge Resistor
This resistor prevents the oven from tripping circuit
breakers and blowing fuses during start up.
1. Disconnect power to oven and remove control panel,
(see "Control Panel" section).
2. Disconnect wire terminals to the resistor and
measure resistance of the resistor.