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MAXX-2400HD
User Manual
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Maxxsonics MAXX-2400HD User Manual

MAXX-2400HD™
High Definition Video Server
P/N 700-119-000x
Operations Manual
Software version 1.03.515
Copyright © 2009, 360 Systems
All rights reserved
Printed in the United States of America
Page 2 MAXX-2400HD Owner’s Manual
Contents
™
Preface _______________________________________________________________ 9
Software and Operations Manual Revisions ................................ 9
Safety Notices ________________________________________________________ 10
Safety Terms and Symbols.........................................................10
General Safety Caution..............................................................10
Personal Injury Precautions .......................................................10
Product Damage Precautions.....................................................11
Product Registration..................................................................11
Product Improvements and Upgrades ........................................11
Trademarks...............................................................................11
Software Copyrights ..................................................................11
Video and Audio Copyright Reminder .......................................11
Introduction _________________________________________________________ 12
Key Features and Benefits .....................................................................15
Applications for 360 Systems Servers ....................................................16
Accessory Information ..........................................................................17
Installation___________________________________________________________ 18
Unpacking ...........................................................................................18
Important Installation Notes..................................................................19
System Cooling.........................................................................19
Power Conditioning ..................................................................19
About Server Software ..........................................................................21
Rack Mounting.....................................................................................22
Mounting an Audio Module (AXP-3, AXP-4 or DXP-1)................22
Mounting the Control Module (CXP)..........................................22
Connecting the Monitor, Mouse and Keyboard ..........................23
Installing the Hard Drives..........................................................23
Rear Panel Connections........................................................................24
Audio Module Connections ..................................................................27
The AXP-3, AXP-4 and DXP-1....................................................27
Control Module (CXP) Connections.......................................................27
Serial Control Ports for Channels 1, 2, 3 & 4..............................28
GPI Control ..............................................................................28
Basic Operations______________________________________________________ 29
The Server Desktop ..............................................................................29
Launching the Graphic User Interface........................................29
Shutting Down the Server..........................................................29
MAXX-2400HD Owner’s Manual Page 3
Graphic User Interface Overview..........................................................30
System Menu Bar ......................................................................31
Show Menu ..............................................................................31
Edit Menu.................................................................................31
Windows Menu ........................................................................31
Help Menu ...............................................................................32
The Status Bar...........................................................................32
The Transport Channel View .....................................................33
Transport Menu Bar ..................................................................33
Options Menu ..........................................................................34
The Playlist Channel View.........................................................35
Playlist Menu Bar......................................................................35
Options Menu ..........................................................................36
Initial System Configuration ..................................................................37
Selecting a Sync Reference........................................................37
Setting the Video Sync Source ...................................................37
Making a Recording from the GUI ........................................................39
Record Configuration Options...................................................39
Setting the Video Bit Rate..........................................................39
Setting the Audio Input Source ..................................................40
Arming Audio Tracks ................................................................40
Setting an Audio Delay Time.....................................................40
Audio Rate Conversion .............................................................41
Setting VANC Line Selections....................................................42
Selecting a Time Code Source ...................................................42
Beginning Recording.................................................................42
Making a Crash Recording.........................................................43
Making a Named Recording......................................................43
Monitoring a Recording Source with E-E Mode ..........................44
Playing a Clip from the GUI..................................................................46
Beginning Playback...................................................................46
Looping a Clip ..........................................................................46
Pausing a Clip...........................................................................46
Ejecting a Clip...........................................................................47
Using Jog..................................................................................47
Using GO-TO ...........................................................................47
Using Fast Forward / Rewind.....................................................47
Slow Motion Playback...............................................................47
Using Shuttle to Control Playback Speed ...................................47
Editing a Clip........................................................................................49
Using Edit While Recording ......................................................49
System Configuration............................................................................51
Assigning Names to the Server and Transport Channels..............51
Programming GPIO Outputs .....................................................52
Programming GPI Inputs ...........................................................53
Configuring the Ethernet Network .............................................54
Setting the Date and Time .........................................................56
Page 4 MAXX-2400HD Owner’s Manual
Clip Navigator......................................................................................57
Renaming and Deleting Clips ....................................................57
Sorting Clips .............................................................................57
Filtering the Clip Display...........................................................57
Finding Clips ............................................................................58
Finding Clips Using Wildcards ..................................................58
Finding Clips Using Regular Expressions....................................59
Using Playlists ......................................................................................60
The Playlist View ......................................................................61
Creating and Running a Playlist .................................................62
Loading a Playlist (FILE>OPEN)................................................63
Saving a New Playlist (FILE>SAVE AS)......................................63
Saving an Existing Playlist (FILE>SAVE).....................................63
Setting a Start Time for a Playlist................................................63
Stopping a Playlist (STOP) .........................................................64
Pausing Playlist (PLAY/PAUSE) ..................................................64
Cueing Clip (CUE).....................................................................64
Looping Playlist (LOOP [X] ).....................................................64
Showing First Frame of CUED Clip (SHOW) ..............................64
Preparing Next Clip for Playback (NEXT) ...................................64
Jumping to Selected Clip (JUMP) ...............................................64
Scrolling to Currently Playing Clip (HOME) ...............................64
Set Maximum Number of Items to Keep.....................................65
Enabling As-Run Logging...........................................................65
Viewing, Editing and Archiving Playlists ....................................65
Editing Playlists.....................................................................................65
Removing Clip from a Playlist ...................................................65
Removing Clips Above or Below the Selected Clip ....................66
Inserting HOLD Into a Playlist ...................................................66
Appending a Playlist (FILE->APPEND) ......................................66
Changing Duration of Clips in Playlist .......................................66
Mapping GPO to Playlist Events ................................................67
Mapping GPI to Control a Playlist..............................................68
Advanced Topics______________________________________________________ 69
System Timing ..........................................................................69
Using Embedded Audio ............................................................70
Using Audio Sample Rate Conversion........................................70
Ganging Channels for Synchronized Playback ...........................71
Combined Video and Graphics Capabilities...............................72
Importing TARGA Graphics Files...............................................72
Animation Import (.mov files)....................................................72
Still Frames ...............................................................................73
FTP File Transfers......................................................................74
MAXX-2400HD Owner’s Manual Page 5
Network Time Protocol ________________________________________________ 78
Automatic Date/Time Updates...................................................78
Connecting to the Network .......................................................78
Configuring NTP.......................................................................79
Selecting the Time Zone............................................................79
Automation Control ___________________________________________________ 82
Remote Serial Control ...............................................................82
Configuring the Automation Interface ........................................83
Other Automation Options........................................................85
Tested Automation Controllers ..................................................87
Tested Remote Control Panels and Switchers.............................87
Remote Workstation Interface __________________________________________ 88
System Requirements ................................................................88
About the Remote Workstation Interface....................................89
Operations................................................................................89
Installation................................................................................90
After Installation........................................................................90
Hard Disk Management........................................................................91
About RAID 6 ...........................................................................92
Improved Write Performance ....................................................92
Managing Disk Arrays...........................................................................93
Error Notification and Repair.....................................................93
Log-In to the RAID Utilities .......................................................95
Determining the Condition of the RAID Array............................96
Displaying the Alarm Log of the Raid Array ...............................97
Checking Status of the Drives ....................................................98
Removing the Degraded Drive from the RAID Unit....................99
Rebuilding the RAID Array......................................................100
Replacing Hard Drives ............................................................101
RAID Controller Settings .........................................................102
Multi-Channel Audio ..........................................................................103
Audio Input/Output Modules...................................................103
DXP-2 Digital Audio Module...................................................103
DXP-2 Technical Specifications ...............................................104
AXP-3 Analog Audio Module ..................................................104
AXP3/AXP4 Technical Specifications .......................................105
Maintenance ________________________________________________________ 106
Fault Diagnostics ................................................................................106
Front Panel Indicators..............................................................106
Gigabit Ethernet Indicators ......................................................107
Access To Components.......................................................................107
Opening the Front Panel .........................................................107
Removing the Top Cover.........................................................107
General Handling Precautions.................................................108
Installing/Removing I/O Cards .................................................108
Software Updates From CD-Rom.........................................................109
Program Updates from USB Memory ..................................................110
Page 6 MAXX-2400HD Owner’s Manual
Updating Firmware.............................................................................111
Replacing a Hard Drive ......................................................................113
Factory Repair Policy..........................................................................113
Regulatory Certifications.....................................................................114
Safety .....................................................................................114
Radio Interference Compliance ...............................................114
Product Warranty____________________________________________________ 115
End User License Agreement___________________________________________ 116
Appendix A _________________________________________________________ 118
Connector Specifications ....................................................................118
Audio XLR-3 Connector Pinout................................................118
Serial Control Connector Pinout ..............................................118
BNC Connectors .....................................................................119
GPIO Connectors....................................................................119
GPI Connector Pinout .............................................................119
System Board Ports .................................................................121
Appendix B _________________________________________________________ 122
Serial Command Protocols..................................................................122
VDCP Command Table...........................................................122
P2 Serial Command Table .......................................................124
Odetics® Protocol ...................................................................125
Appendix C _________________________________________________________ 128
Technical Specifications......................................................................128
Keyboard Shortcuts.............................................................................129
Appendix D _________________________________________________________ 130
Playlist Management Detail ................................................................130
Appendix E__________________________________________________________ 133
As-Run Logging Detail ........................................................................133
As-Run Naming Convention....................................................133
Sample As-Run Log .................................................................133
As-Run Log Page Header.........................................................134
As-Run Log Body ....................................................................134
Appendix F__________________________________________________________ 135
Mechanical Drawing ..........................................................................135
Index_______________________________________________________________ 136
MAXX-2400HD Owner’s Manual Page 7
Page 8 MAXX-2400HD Owner’s Manual
Preface
This manual provides installation, setup and operating instructions for 360 Systems’ MAXX­2400HD video server. It is organized to provide quick access to topics of primary interest. An extensive Table of Contents is provided at the beginning, and a subject Index at the end, to assist in locating information.
If you have already used other video servers or VTRs, you may find discussion of the basic server to be covering familiar topics. However, it is strongly recommended that engineering managers and staff members operating the server read through this manual. Being familiar with its operation can prevent operational mistakes, and will make all users aware of important set-up and maintenance issues.
Software and Operations Manual Revisions
Software revisions are released from time-to-time that introduce new product features, or improve the performance of the product. When such revisions are shipped as a CD-ROM, printed operational notes are included. When revisions are introduced in the course of product production, an updated Operations Manual will be shipped with new servers.
The title page of an Operations Manual indicates its revision number, which should always match the software revision of the server with which it is used. Operations Manuals for the latest revision may be obtained from 360 Systems Customer Service, or from 360 Systems’ web site.
Your comments are welcome. If anything in this manual seems unclear, please let us know by sending an email to support@360systems.com.
Typographical Conventions
The following typographical conventions are used to clarify meaning:
• Connector or indicator labeling that appears on the unit is shown in Arial Narrow Bold
• GUI menu items are shown in Arial Bold.
• Text typed into the GUI and Key Commands are shown in Courier Bold.
• GUI sub-menu paths are shown by the > symbol.
Arial Narrow Bold.
Arial Narrow BoldArial Narrow Bold
MAXX-2400HD Owner’s Manual Page 9
Safety Notices
Safety Terms and Symbols
THE FOLLOWING WARNING SYMBOLS ARE USED IN THIS MANUAL:
ENGLISH ATTENTION: REFER TO OWNER’S MANUAL FOR IMPORTANT
FRANÇAIS ATTENTION: VEUILLEZ VOUS RÉFÉRER AU MODE D’EMPLOI
ITALIANO ATTENZIONE: FATE RIFERIMENTO AL MANUALE PER
ESPAÑOL ATENTCION: FAVOR DE REFERIR AL MANUAL DE
ENGLISH FRANÇAIS AVERTISSEMENT: DANGER DE CHOC ÉLECTRIQUE. ITALIANO AVVERTIMENTO: PERICOLO DI SHOCK ELETTRICO. ESPAÑOL ADVERTENSIA: PELIGRO DE CHOQUE ELECTRICO.
INFORMATION.
POUR UNE INFORMATION IMPORTANTE.
INFORMAZIONI IMPORTANTI.
OPERACION POR INFORMACION IMPORTANTE.
WARNING
:
ELECTRICAL SHOCK HAZARD.
General Safety Caution
• Heed the following important cautions regarding the server in order to avoid personal injury or
equipment damage.
• Only qualified personnel should perform installation and service. Refer to appropriate sections
of this product manual for instruction. Contact 360 Systems Customer Support for further explanation, or to clarify any uncertainty.
• Disconnect the power cord before removing the cover.
Personal Injury Precautions
To avoid electric shock, do not operate this product with covers removed.
To avoid risk of fire, replace the power cord only with same type and rating as specified. Replace damaged power cords immediately.
This product is grounded through the grounding conductor of the power cord. To avoid electric shock, do not remove or modify the contacts on the plug.
Prevent the power cord from being walked on, pinched, or abraded.
To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
Remove jewelry such as watches or metallic necklaces before servicing this equipment.
Page 10 MAXX-2400HD Owner’s Manual
Product Damage Precautions
• 360 Systems’ MAXX-2400HD™ server contains hard disk drives and other fragile electronic and
mechanical devices. While designed to be very reliable, it is still vulnerable to shock. Handle with care, and exercise caution not to drop or bump the server as damage to internal components may result. Always turn off power before moving the server.
• Do not obstruct air vents. Maintain an ambient temperature below 30°C (86°F).
• Clean only with a soft cloth dampened with water. Do not spray cleaners or solvents directly
on the product.
CAUTION
Replace the motherboard battery only with the same, or equivalent battery type. Follow all local laws regarding the disposal of BR and CR Lithium batteries. Batteries should be fully discharged prior to disposal.
CAUTION
Never use disconnect AC power to shutdown the server. Doing so may cause errors in the hard disk array. Should this happen, the array can be reinitialized without any data loss; however, the process may take several hours. Shutdown the system only by momentarily pressing the front panel power button, or through the On-Screen user interface.
:
:
Product Registration
Important: As the owner of new capital equipment, you will want to take advantage of product
information, enhancements, upgrades, or notifications issued by 360 Systems. Send in your Warranty Card so 360 Systems can remain in contact with you. Mail or fax it to 360 Systems offices in the USA at the address given below.
Product Improvements and Upgrades
360 Systems reserves the right to make changes and/or improvements to its products without incurring any obligation to incorporate such changes or improvements in units previously sold. Certain features mentioned in this document may not be present in all models. This product is not offered for sale in all countries.
Trademarks
MAXX, Image Server, Multi-Format server, 360 Systems®, 360 Systems Broadcast and Bit-for­Bit® are trademarks or registered trademarks of 360 Systems in the U.S. and/or foreign countries. Other trademarks referred to in this document are the property of their respective owners.
Software Copyrights
Software in this product is based on the work of, or is copyright by, 360 Systems, SuSE® GmbH, Trolltech, and FreeType Team. Copyright 2003-2009 by 360 Systems.
Video and Audio Copyright Reminder
It is illegal to use this product to make copies of copyrighted material without the express permission of the copyright holder.
MAXX-2400HD Owner’s Manual Page 11
Introduction
360 Systems’ MAXX-2400HD™ server is a four channel, high-definition video recorder/server designed for broadcast, production, and Pro A/V applications. It can play four independent video streams at once, and stores approximately 240 hours of JPEG-2000 encoded video1 with eight audio channels per video stream. It occupies just 5¼” of rack space. The server’s extensive feature set makes it an excellent choice for VTR replacement, broadcast automation, remote trucks, corporate, educational, house-of-worship, and live entertainment presentations. MAXX-2400HD can be operated at high definition line rates of 720p or 1080i.
Seamless Installation in New Facilities
The MAXX-2400HD smoothes installation in a new setting, providing both HD-SDI video and composite monitoring outputs. Program file transfers are also available over Gigabit Ethernet. It’s never necessary to add outboard encoders; premium-quality JPEG-2000 codecs are included as standard equipment.
All professional audio formats are available with MAXX-2400HD. For surround sound, eight channels of embedded audio are included.2 Optional multi-channel audio modules provide 8 channels of AES/EBU digital audio (Model DXP-1); and either 4 or 8 channels of +4 balanced analog audio (Model AXP-3 and AXP-4).
MAXX-2400HD’s versatile video and audio I /O personality is unique among HD servers, and guarantees a seamless fit in existing facilities, and as part of new build-outs.
Exceptional Storage Capacity
The MAXX-2400HD contains twelve 1-Terabyte drives in its compact enclosure, providing 240 hours of storage with exceptional image quality. Storage time varies proportionally at other data rates, as illustrated in the chart below.
The server’s RAID-6 disk array provides a high level of security for stored program content, by spreading parity information across all drives. It also helps keep the server in service, even in the event two drives were to fail. The multi-drive array also helps generate the data rates required for multiple streams of high definition video.
Capacity, net of
RAID-6
10.0 TB 365 hours 240 hours 200 hours
Time @ 50 Mb/s
MAXX-2400
Time @ 80 Mb/s
STORAGE TIME VS VIDEO DATA RATE
Time @ 100 Mb/s
1
At 80 Mb/sec data rate
2
Per video stream
Page 12 MAXX-2400HD Owner’s Manual
Compatibility with Automation Controllers
MAXX servers work with automation controllers from many different manufacturers, accepting VDCP, Odetics or BVW protocols for 9-pin control of each server channel. 360 Systems’ business partners provide automation controllers for applications ranging from affordable systems for Pro­AV, up to large-scale broadcast solutions. Contact a 360 Systems application engineer or an automation provider for assistance with your requirements.
Remote Controls
Hardware accessories are available from third-party manufacturers to perform transport control, instant clip replay, slow-mo, and automation. A table of tested controllers is provided elsewhere in this manual. Contact 360 Systems Sales Support team for assistance with a specific application.
The MAXX-2400HD server provides twelve GPI inputs for remote play, stop, and record capability from push-button panels or other GPI-controlled equipment. Twelve outputs are also provided; these may be used for command acknowledgement (to drive LEDs or logic inputs), or they can output at specific times programmed within a Playlist that is resident on the server.
Better Images with JPEG 2000
JPEG-2000 has distinguished itself for visually lossless encoding of images, and almost complete freedom from visual artifacts. It sets a new level of image quality for High Definition, well-suited for production and broadcast. It’s a first choice for many new cameras and servers, and its easy-to-edit I-frame format is accepted by an increasing number of NLEs. The MAXX-2400HD runs at a wide range of video rates, making it an excellent choice for production, broadcast, and even high-quality projection.
Audio Features
MAXX-2400HD provides most standard professional audio formats, making it an easy fit in a new facility. Eight embedded audio channels are standard equipment for each video stream. Analog audio is expandable to 4 analog channels with the AXP-3 module, and up to 8 analog channels with the addition of an AXP-4 module. Eight channels of AES/EBU digital audio are alternatively available with the optional DXP-1 module. Gold XLR connectors are standard for audio inputs and outputs.
360 Systems brings extensive experience in broadcast and pro-audio to the design of video servers. Their 24-bit word size delivers a 20 dB improvement in SNR (10 times) compared with older 16-bit audio systems. Input circuits provide excellent hum and RF rejection, and 20 dB of headroom. 360 Systems’ Bit-for-Bit® design strategy assures that Dolby®-E, Dolby AC3, or other forms of encoded audio will be stored and played correctly.
MAXX-2400HD Owner’s Manual Page 13
The Graphic User Interface
The MAXX-2400HD incorporates a graphic user interface (GUI) which gives fast access to every server function. It is controlled by a standard keyboard and mouse (supplied) and requires only a VESA-compliant SVGA display. The full GUI is also available from remote workstations.
The GUI displays a control panel for each server channel; these include transport control, clip management, head and tail trimming, and playlisting. The GUI can easily operate the server’s four channels without the need for other equipment.
System configuration is clear and straightforward through the GUI. It provides access to encoding parameters, audio options, and time-code settings. Whenever new server features are installed, new set-up parameters and user-interface features become immediately available.
The server comes with Remote Workstation Software, which allows it to be remotely operated from a standard PC over Ethernet; the GUI is replicated at each remote location. Separate work areas can be easily created within a building for ingest, trimming, playlisting, system monitoring or play-to-air.
File Transfers over Gigabit Ethernet
The MAXX-2400 goes beyond just base-band connections for video and audio. File transfers over Gigabit Ethernet allow the transfer of video content across the room, or across the country, at high speed and low cost. With Ethernet switches and broadband connections, the server’s design enables low-cost networking of broadcast operations from ingest to storage, for editing, play-to-air and archiving.
Reliability Counts
360 Systems has 37 years experience manufacturing equipment for television broadcast and other industries that require elevated reliability. With more than 30,000 hard disk products in service around the world, we understand quality, reliability, and protecting your stored content.
Page 14 MAXX-2400HD Owner’s Manual
Key Features and Benefits
The MAXX-2400HD is designed from the ground up to deliver outstanding performance and value as a high-definition broadcast server. Two inputs, four outputs, a Gigabit Ethernet port, and multiple audio formats make it an excellent and affordable choice for the transition to high definition.
Four simultaneous video outputs, or two input and two outputs HD-SDI video inputs and outputs Composite video monitoring outputs
Eight channels of embedded audio (standard) Optional 4 channel analog audio input/output expander available (AXP-3, Channels 1-4) Optional 4 channel analog audio input/output expander available (AXP-4, Channels 5-8*)  Optional 8 channel AES/EBU digital audio expander available (DXP-1)
12 Terabyte internal RAID-6 drive array for 240 hours of storage Slow-Motion playback forward and reverse Key-and-Fill playback Targa file import via Ethernet MOV file import and rendering Serial control via VDCP, BVW or Odetics protocols Compatible with leading broadcast automation systems FTP transfers over Gigabit Ethernet VITC (ATC) time code Closed-Captions Accurate head and tail trimming, and program segmenting Advanced Playlisting: Build, edit, store, playback, and loop 4 simultaneous lists Looping Keyboard shortcuts for editing Server control with familiar Graphic User Interface (GUI) Remote Workstation Software creates up to four remote worksites Compact 5¼” [133 mm] enclosure Redundant power and cooling Attractively priced
*
AXP-4 requires AXP-3.
MAXX-2400HD Owner’s Manual Page 15
Applications for 360 Systems Servers
The MAXX-2400HD adds value to many applications in broadcasting, cable distribution, video production, Pro A/V, entertainment and sports. It provides immediate record and playback of any source, lending a spontaneous appearance to broadcasts, presentations and live events.
• News Production – Promos, teasers, intros, news segments, graphics, animation
• Play-to-Air server – Playback under automation control
• Graphics server – Play TARGA files with key-and-fill (available Q2-2009)
• Master Control – Program and commercial playout, station IDs, promos, teasers
• Program Ingest – Automated capture of satellite, tape, microwave, and fiber feeds
• FTP File Delivery – Deliver news, promos, spots over broadband lines
• Program Store-and-Forward – Temporary storage for subsequent delivery
• Commercial Insertion – Playout under automation control
• Instant Replay – Hot Key playback of sports plays, news clips, stills, and graphics
• Sports Shows and Events – Slow-motion playback, player bios, graphics, promos
• Game Shows – Prizes, graphics, animations, promos
• Talk and Variety Shows – Promos, teasers, intros, outros, graphics, animations
• Award Shows – Nominees, categories, promos, graphics, animations
• Theme Parks and Casinos – Playout for show backgrounds, event lists, kiosks
• Houses of Worship -- Projection displays, program production, broadcasting
• Colleges and Universities – On-campus networks, production, presentations
• Digital Signage – drive projectors, flat-panel displays, kiosks
• Entertainment Industry – Road show displays, projection
• Mid-market Broadcasting – High performance at an attractive price
• Synchronized two-channel playback for 3D video
Page 16 MAXX-2400HD Owner’s Manual
Accessory Information
AXP-3 Multi-Channel Analog Audio Module (optional – provides channels 1-4)
Provides 4 analog audio outputs for each of 4 server video outputs, and 4 analog audio inputs. +4 dBu balanced on XLR connectors. Redundant power supply. 3½” [88 mm] height.
AXP-4 Multi-Channel Analog Audio Module (optional– provides channels 5-8)
Provides 4 analog audio outputs for each of 4 server video outputs, and 4 analog audio inputs. +4 dBu balanced on XLR connectors. Redundant power supply. 3½” [88 mm] height. Requires AXP-3.
DXP-1 Multi-Channel Digital Audio Module (optional)
Provides 8 AES/EBU digital audio outputs for each of 4 video streams, and 8 AES/EBU inputs on XLR connectors. Redundant power supply. 3½” [88 mm] height.
Maintenance Spares
360 Systems is committed to keeping your server on air. Having spare parts on hand in the event of a fault is a good practice in broadcast and other high-reliability applications. Hard disk spares are particularly important. Please consider these options at the time of your purchase, or shortly after.
• 1-TB server-grade hard drive
• MAXX-2400HD plug-in power supply module
MAXX-2400HD Owner’s Manual Page 17
Installation
Unpacking
Your server has been carefully inspected and calibrated before shipment to allow immediate operation upon installation. Check all items for signs of visible damage which may have occurred during shipment. If any item is damaged, contact the carrier to file a claim.
Keep the packing materials in the event that a unit must be returned. If the original packaging is not available, due to the product’s weight it should be professionally packed for shipment, with particular attention to protecting the corners.
CAUTION!
The MAXX-2400HD server weighs more than 90 pounds [40 kg]. Always use safe two-man lifting
techniques when handling it.
Package Contents
Confirm that all items on the packing list have been received. Contact 360 Systems if any
item is missing.
MAXX-2400HD server Keyboard 2-Button Scroll Mouse. Software CD-ROM (backup copy) Remote Workstation Software CD CXP serial control and GPI module CXP interface cable Rack Mount Hardware Kit Operations Manual and Warranty Card Power cords (2)
STOP
Before unpacking hard drives, refer to the following sections on RACK MOUNTING (Page 19) and INSTALLING THE HARD DRIVES before unpacking the drives.
The server is not shipped with a video monitor. Select a VESA-compliant CRT or LCD monitor with a minimum refresh rate of 75 Hz.
Page 18 MAXX-2400HD Owner’s Manual
Important Installation Notes
System Cooling
When many pieces of equipment are mounted in an equipment rack, a considerable amount of heat may be produced, which must be removed efficiently. Further, a lower operating temperature will make equipment operate more reliably, and it will last longer. In the extreme case, excessive temperatures cause rapid equipment failure, and damage which can be difficult to repair.
Heat in an equipment rack must be removed by forced air. This is often accomplished by blowers installed in the top of the rack, venting into the room. An alternative is to draw hot air from the top of the rack into an air-conditioning return duct, and not vent it into the equipment room. Cold air should be ducted into the bottom of the rack.
The optimum air temperature for cooling electronic equipment is 25° C (72° F). When many pieces of equipment are contributing to the heat load, a substantial air-flow will be needed, and the inlet temperature may need to be lower.
Check These Points
• Are the ventilation holes in the server free of obstruction?
• Can blowers or HVAC system adequately remove heat from the equipment rack?
• Have you measured the actual temperature inside the rack? Do this near the top.
• Verify that the HVAC system is not on a timer that can shut off on weekends or holidays.
• What procedures are in place to protect the equipment when the HVAC system fails?
Power Conditioning
It is good practice to operate an on-air video server from an Uninterruptible Power Source, or UPS. All utility power systems experience occasional transient events, including brownouts and dropouts, which are capable of taking a server off the air. It is the station operator’s job to plan for and overcome such contingencies.
UPS units suitable for smoothing short-term power line problems come in two varieties:
Change-over UPS Design
This design senses drop-outs and low line voltage, and switches its output to an internal inverter operating from a battery. This UPS is low in cost, and is most often used in non-critical applications such as desk-top computers. A disadvantage is that it may create its own power transients when switching between utility power and its inverter supply. For this reason, 360 Systems does not recommend this type for use with a broadcast server.
MAXX-2400HD Owner’s Manual Page 19
Continuous Conversion UPS Design
This improved design, sometimes called ‘double conversion’ continuously converts utility power to DC, stores it in a battery, then produces isolated AC power from an inverter. It never switches back and forth to utility power, and has better immunity to input transients, brownouts, and blackouts. Models are available with batteries of almost any size, making the continuous-conversion UPS suitable for transient suppression or long-term operating power in the absence of utility power.
Recommended UPS Models
The following makes of continuous conversion UPS systems can be considered for use with 360 Systems’ server products:
APC Smart-UPS 2200-XL
Eaton/Powerware Corporation, Model 9125, www.powerware.com. This product is available in several configurations to accommodate different current load and power failure support times.
The minimum requirement for the MAXX-2400HD server is 3 amps.
Server Operating Environment
A video server is the most critical element in a broadcast operation. Its installation should safeguard it from every external event that can interfere with it doing the task expected of it. 360 Systems’ engineers have experience with thousands of installations, and have become aware of a number of environmental factors that can adversely affect performance. Two of these have already been discussed: power conditioning and inadequate cooling. Two others, less obvious, should also be considered:
RF Interference by Cell Phones
Many people are not aware that cell phones produce a very high instantaneous power output, even when no conversation is taking place. You may have experienced the effect of a cell phone interfering with a common desk phone placed nearby. Carrying a cell phone into a machine room where it is in close proximity to broadcast equipment and its associated wiring is unwise. Cell phones can interfere with serial control commands, video synchronization, and in some cases can crash the CPU in equipment.
Some major broadcasters prohibit the presence of cell phones in certain equipment areas. 360 Systems believes that the risk of undesired equipment behavior from their RF fields is very real.
Page 20 MAXX-2400HD Owner’s Manual
Static Discharge
Static electricity discharge is accepted by most people as an inevitable consequence of living in a dry area. It is also a result of floor coverings that may enhance appearances, but are inappropriate for use around critical broadcast equipment. Static discharge can do two adverse things:
• Discharge into a connector can—and will—destroy internal circuitry of equipment. The result
will usually be difficult to diagnose.
• Discharge to equipment frames or wiring can crash a CPU and take the station off the air. The
event may seem random or unrelated to static, but it is clearly a catastrophic event—and one that can repeat indefinitely.
Several steps can be taken to protect equipment from static discharge:
• Do not install critical broadcast equipment (video servers) in a room with carpeting.
• Connect equipment racks directly to the utility safety ground with a heavy copper conductor.
• Do not operate equipment which has a lifted safety ground (green frame ground wire).
• Consider installing a humidifier to reduce the likelihood of static discharge.
About Server Software
The MAXX-2400HD is shipped with its application programs and operating system installed. The first time that it is started, it must be connected to a keyboard, monitor and mouse. The server will ask you to accept the Software Licensing Agreement before it will operate. This screen will only appear during the initial startup. Refer to the Maintenance chapter of this manual if it becomes necessary to reinstall software.
MAXX-2400HD Owner’s Manual Page 21
Rack Mounting
CAUTION!
It is strongly recommended to rack mount the MAXX-2400HD before installing the drives. This will reduce the weight significantly, and simplify the mounting process.
In North America, the rack slide rails will be mounted in a 19” rack enclosure having 10-24 or 10-32 tapped holes. In countries with metric standards, the user will need to supply appropriate fasteners.
Install the included rack mount slide rails in the rack. They must be securely mounted at both the front and back of the rack. Extend the slides in the slide rails. Carefully mate them with the rails on the sides of the MAXX-2400HD – this process requires at least two people unless an adjustable lift is available. Slide the MAXX-2400HD into the rack.
Deploy the front panel to expose the rack screw slots. Unscrew the knurled fasteners and pull forward and down to deploy the front panel. Fasten the MAXX-2400HD into the rack using appropriate flat-head screws (#10 Phillips screws provided in North America). Retract the front panel. Tighten the front panel access screws.
Cables attached to the rear of the MAXX-2400HD should be supported. Do not suspend substantial cable weight from the server.
Mounting an Audio Module (AXP-3, AXP-4 or DXP-1)
An optional multi-channel audio module may also be rack mounted above or below the MAXX-2400HD, on the front or rear of the rack. Four elongated screw holes are provided to facilitate rack mounting of the AXP Module. Audio modules are connected to the server with the supplied 68 Pin cable. Connect one end to the mating connector on the rear of the audio module. Connect the other end to the rear panel of the server.
Mounting the Control Module (CXP)
The supplied CXP module may also be rack mounted above or below the MAXX-2400HD, on the front or rear of the rack. Four elongated screw holes are provided to facilitate rack mounting of the CXP Module. The CXP module is connected to the server using the supplied 68 Pin cable. Connect one end of the cable to the mating connector on the rear of the CXP Module. Connect the other end to the rear panel of the server. Refer to Figure 5 on page 28 for information about connecting GPI and automation signals to the CXP Module.
Page 22 MAXX-2400HD Owner’s Manual
Connecting the Monitor, Mouse and Keyboard
The MAXX-2400HD is not shipped with a video monitor. Select a VESA-compliant CRT or LCD monitor with a minimum refresh rate of 75 Hz. Note that the MAXX-2400HD may not start correctly if an unsuitable monitor is connected. Connect the monitor to the VGA port on the rear of the unit. Refer to Figure 2 on Page 24
Connect the keyboard to the PS-2 keyboard port on the rear of the unit; connect the mouse to the mouse port. Refer to Figure 2 on page 24. NOTE: If the mouse and keyboard connections are interchanged, the MAXX-2400HD may not boot up properly. Be especially careful about this when using extender cables.
If you own more than one MAXX-2400HD, it may be appropriate to use a single keyboard, monitor, and mouse with a KVM switch to select between servers. Not all KVM switching systems are compatible. The KVM switch must supply an active signal to the server at all times, even when switched away from it. When first powering up the MAXX-2400HD, use only the supplied keyboard and mouse directly connected. Then test the KVM switch system that will be used thoroughly before installation is completed.
Installing the Hard Drives
MAXX-2400HD uses twelve 1-TB drives in its 12 Terabyte RAID 6 array. These are packaged in a separate carton inside the main carton. The drives are fully configured and ready to run the MAXX-2400HD application. It is important that the drives be installed in the correct positions in the RAID array. Each drive has a number affixed to its packaging material. Install each drive in the corresponding numbered bay according to Figure 1.
Open the drive bay door by loosening the knurled screws and pulling lightly forward and down.
Install each hard drive in the corresponding numbered slot as follows:
1. Open the blue locking lever by pulling forward slightly
2. Insert the drive in the bay by sliding it in till you feel it “seat”
3. Close the locking lever.
Figure 1 - Drive Bay Organization
MAXX-2400HD Owner’s Manual Page 23
Rear Panel Connections
Figure 2 indicates the Rear Panel connections on MAXX-2400HD. Each connection is described briefly in the following text. Make all connections appropriate to other equipment before applying power to the MAXX-2400HD.
Figure 2 - Rear Panel Detail
Rear Panel Connections to the MAXX-2400HD Server
Mouse Keyboard USB (do not connect) CXP Interface Connector RS-232 Serial Port (do not connect) VGA Monitor NET 1 - Gigabit Ethernet NET 2 - not used Channel 1 and 2 HD-SDI Inputs (bi-directional) Channel 1, 2, 3, 4 HD-SDI outputs Channel 1, 2, 3, 4 - CVBS monitoring outputs Channel 1 LTC Input Channel 2 LTC Input LTC Output Genlock Input Audio Module Connector (AXP or DXP)
Page 24 MAXX-2400HD Owner’s Manual
HD-SDI Video Inputs
The MAXX-2400HD records Digital video on channels 1 and 2. It has separate BNC inputs for HD-SDI (serial digital per SMPTE 292M). HD-SDI inputs have a fixed 75-ohm termination.
HD-SDI Video Outputs
Channels 1, 2, 3 and 4 have HD-SDI video outputs per SMPTE 292M.
CVBS Monitor Outputs
Channels 1, 2, 3 and 4 have letterboxed composite video monitoring outputs.
Genlock Sync Reference
The MAXX-2400HD is designed to be referenced to an external genlock source in the form of RS-170 black. The GENLOCK
GENLOCK input provides a fixed 75-ohm termination. An internal crystal
GENLOCKGENLOCK
reference is also provided so that the server can be used as a stand-alone player.
Gigabit Ethernet Port
A Gigabit Ethernet port is provided on the MAXX-2400HD. The NET 1 external transfer of program content between video servers. The NET 1 control using the optional Remote Workstation software. The NET 2 and is not active. Use only the NET 1
NET 1 port.
NET 1NET 1
NET 2 port is reserved for future use
NET 2NET 2
NET 1 port is intended for
NET 1NET 1
NET 1 port is also used for remote
NET 1NET 1
LTC Time Code Input
An LTC time code input is provided for Channel 1 and Channel 2. The LTC input provides a >10k ohm termination. This input may be selected by means of the On-Screen user interface and recorded as a time code reference. This input may be selected by means of the On-Screen user interface and used as a start time reference. Note that time code is not actually recorded, the time code read at the start of recording is captured. When the clip is played back, the time code (in display, VITC and LTC outputs) starts from the captured time and proceeds continuously.
LTC Time Code Output
An LTC time code output is provided on the LTC OUT
LTC OUT BNC connector. It may be selected by
LTC OUTLTC OUT
means of the On-Screen user interface to output time code from any of the four video channels during playback. The LTC output has a source impedance of <5 ohms.
Keyboard
Attach the alphanumeric keyboard to the purple 5-pin KEYBD
KEYBD connector to control the server
KEYBDKEYBD
and manage clips with the On-Screen graphic user interface. The server will only recognize the keyboard if it is attached before power up.
Mouse
A two-button scroll mouse is provided with the MAXX-2400HD. Plug the mouse into the green 5-pin MOUSE
MOUSE port. Do not use the USB ports, even if the supplied mouse is USB capable.
MOUSEMOUSE
Note that the server will only recognize the mouse if it is attached before power up.
Monitor
A VESA-compliant computer monitor may be connected to the 15-pin VGA video port. The MAXX-2400HD resolution is fixed at 1024 x 768 pixels, with a refresh rate of 72 Hz. This is best-
MAXX-2400HD Owner’s Manual Page 25
viewed on 17-inch or larger monitors. 360 Systems does not provide monitors for the server. Do
not use older monitors that are not VESA compliant. The server will not start properly if an unsuitable monitor is connected.
Serial Port
The rear panel serial port is not used. Make no connection.
USB Ports
The rear panel USB ports are not used. Make no connection.
Power Switch (not shown in Figure 2)
Shutdown the system only by momentarily pressing the front panel power button, or through the SHUTDOWN command on the On-Screen user interface.
PRESSING THE FRONT PANEL POWER BUTTON FOR FOUR SECONDS WILL FORCE A SHUTDOWN. USE THIS METHOD ONLY IF THE UNIT IS NOT RESPONDING.
Page 26 MAXX-2400HD Owner’s Manual
Audio Module Connections
The AXP-3, AXP-4 and DXP-1 multi-channel audio modules provide for connection of audio equipment. Each is a 2-rack space module. Connection is made to the rear panel of MAXX­2400HD using a 68 pin cable. Figure 3 indicates the audio module’s connectors and their functions.
CAUTION!
Do not plug an audio module into the CXP connection. Damage to the system may occur. The audio connector on the MAXX-2400HD is clearly marked. Connect according to Figure 3. Be certain it is properly connected before applying power.
Connect Audio Module Here
Figure 3 – Audio Module Connection to MAXX-2400HD
Control Module (CXP) Connections
The CXP Module provides connections to the server’s serial ports and its GPI interface using a 68 pin cable. Connect it between the back of the CXP module and the CXP port on the back of the server. Note that there are two cables supplied for initial connection.
CAUTION!!
Do not plug the CXP Module into the AXP audio module connection on the server. Damage to the system may occur. The CXP connector on the MAXX-2400HD is clearly marked. Connect the CXP module per Figure 4. Be certain it is properly connected before applying power.
MAXX-2400HD Owner’s Manual Page 27
Figure 4 - CXP Connection to MAXX-2400HD.
Serial Control Ports for Channels 1, 2, 3 & 4
Each of the four 9-pin “D” connectors on the CXP module provides independent control of the four video channels. They accept serial commands in VDCP, BVW or Odetics protocol. The multiple serial ports allow simultaneous connection of an automation controller and a desktop controller. See the chapter on Automation Control for further details.
Most broadcast automation systems and some remote control panels employ VDCP protocol. Many controllers used for transport, instant replay, and edit control employ BVW or Odetics protocol.
Figure 5 - CXP Module Connectors
GPI Control
The MAXX-2400HD provides twelve GPI inputs for control of machine functions, which appear on two 25-pin GPI switch contacts or to an open-collector transistor output. GPI inputs are programmable, and can provide machine control such as PLAY, STOP, or RECORD through simple external switches.
The MAXX-2400HD also provides twelve GPI outputs which may be used to confirm that a command has been received, or for other purposes. The function of these open-collector outputs is programmable; they may be used to operate an LED, or they can drive a suitable logic input. The pin-out for the GPI connectors will be found in APPENDIX A.
GPI connectors. This “General Purpose Interface” can be connected to
GPIGPI
Page 28 MAXX-2400HD Owner’s Manual
Basic Operations
This section introduces the Graphic User Interface (GUI), its menus and operating controls. If you want to skip ahead to learn how to record a clip, go to page 39. Skip to page 46 to read about playing a clip.
The graphic user interface is the primary way to manage server operations. With it, you can control recording and playout, set up video and audio formats, map remote control ports to video channels, perform editing and make playlists.
The GUI is operated with a keyboard, mouse, and monitor connected to the server rear panel. During the first power on the system must be connected to a keyboard, monitor and mouse. The server will ask you to accept the Software Licensing Agreement before it will operate. This screen will only appear during the initial startup.
The Server Desktop
The server desktop is similar to many computer graphic interfaces. A task bar and start menu appear at the bottom of the screen. Use the Start menu button to launch applications, manage the system or to shut down the server.
Launching the Graphic User Interface
The GUI launches automatically during start up. If it has been closed, click Start, then Image Server GUI to re-launch it. The GUI window can be moved or minimized as desired.
Shutting Down the Server
Click Start, then Shutdown, then select either Shutdown to begin an orderly shutdown, or Full Restart to do an orderly shutdown and restart (without a full power down).
Alternatively, momentarily pressing the front panel power button will cause the system to begin an orderly shutdown. The server will acknowledge the button press with an audible beep and the front panel lights will begin to flash together. Any operation in progress will be halted, and any unsaved work will be lost.
In most cases the power will shut off automatically. However, if the front panel lights begin to blink, it means that the file system has been properly closed, and it is safe to force the power off by holding the front panel button in for 4 seconds.
If the system has stopped responding to commands and will not reset by pressing the front panel button, press and hold the button for four seconds to force a power down. Wait 5 seconds, and then the system may be restarted with another press of this button.
DO NOT disconnect AC power to shutdown the server. Doing so may cause loss of unsaved data, and may require the RAID drive array to re-synchronize – a process that could take several hours. Shutdown the system only by momentarily pressing the front panel power button, or through the GUI.
The Quick Restart option in the Start>Shutdown menu allows the GUI and video playback application to be restarted without restarting the entire operating system.
The Restart FTP Only option will restart the FTP service without affecting video operation.
MAXX-2400HD Owner’s Manual Page 29
Graphic User Interface Overview
Once the server has successfully powered up, the VGA monitor will display the GUI of Figure 6. This view provides:
• A main System Menu bar for configuration operations
• A Status Bar that displays various system messages
• Four VTR-like transport controls, one for each video channel
Figure 6: Graphic User Interface with Clip Transport Windows
When using the mouse, all buttons of all channels will operate immediately, without first selecting a window to activate it. (Channel 3 is active in the illustration above, indicated by its blue title bar.)
When using key commands, the active window is the only transport that will respond. Use the CTRL+TAB key combination to change the active window in rotation, or use the mouse to activate the desired window by clicking anywhere in it.
Windows can be moved, resized and overlapped by dragging the title bar, window edges, or the resize tab at the lower right corner of a window. The CTRL+TAB key combination will also place the activated window in front of all other windows.
Page 30 MAXX-2400HD Owner’s Manual
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