The new Maxtor OneTouch
interfaces (FireWire 800, FireWire 400 and USB 2.0), lets you
access high-end graphics, photos and video files quickly, and
connect easily with other computers.
This user’s guide will help you setup your drive and includes helpful
tips for performing backups and getting the most out of your new
Maxtor OneTouch II drive, FireWire 800 Edition.
The Maxtor OneTouch II drive, FireWire 800 Edition features:
•Triple interfaces: FireWire 800, FireWire 400
• Maxtor OneTouch™ button - the simple way to backup
your files
®
• EMC
• Maxtor DriveLock™ security feature password-protects the
• Mac and PC compatible (pre-formatted for Mac)
• Boot your Mac operating system directly from the drive
• Simple Maxtor user interface for drive management,
Dantz® Retrospect® Express software
contents of the drive in case of loss or unauthorized use
security and backup scheduling
II FireWire 800 Edition, with triple
USB 2.0
, and
The Maxtor OneTouch Settings utility features:
• Security settings to password-protect your critical data
• Power management features to conserve energy when
your drive isn’t being used
• Diagnostic utilities to check the health of your drive
• Customizing the OneTouch button which allows you to open
a frequently-used program with the touch of a button
• Using Retrospect Express to back up and restore your data
• Performance settings to enhance your drive
For more information about the OneTouch Settings, see “Restoring
Your Complete System” on page 42.
Introduction1
1
Drive Components
Before installing your new drive, review the features shown
in Figure 1.
Refer to the capacity label on the front of the box of your
Maxtor OneTouch II drive to determine which model you have.
Included in this Kit
The Maxtor OneTouch II FireWire 800 drive comes complete with
the components shown in Figure 2. Familiarize yourself with each
of these items prior to installation.
Software di installazione • Software de instalación
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Install CD
Rubber Feet
Figure 2.
Power Adapter
USB Cable
Vertical Stand
Included in this Kit
User’s Guide
(Included on Install CD)
FireWire 400
(6-pin) Cable
FireWi
re
800
T
9-pin to 9-pin FireWire 800
(1394b) Cable
FireWire 400
6-pin to 6-pin FireWire 400
(1394a) cable
Many laptop computers, have a smaller 4-pin FireWire port requiring a special
4-pin to 6-pin FireWire cable. This is not included, but can be purchased from
your local computer store.
USB
‘A’ to ‘B’ USB cable
he ‘A’ connector, typically, plugs into your computer
and the ‘B’ connector plugs into your drive.
If your computer has a different type of USB
connection, you can purchase the correct type
of cable from your local computer store.
Though this model has both USB and FireWire interfaces, it is only
possible to use one interface at a time.
‘A’
connector
‘B’
connector
System Requirements
Macintosh
• FireWire 800 requires Mac OS X 10.2.8 or higher
and FireWire 800 (9-pin) equipped computer
• Apple G4 processor or greater
• Mac OS 9.1 or later (FW 800 not supported);
OS X (10.1.2-10.1.5; 10.2.4 or later)
• OS 9: 64MB RAM or more as required by
operating system
• OS X: 128MB RAM or more as required by
operating system
• CD-ROM drive
• Internet connection (for system updates)
Mac OS 9 is compatible only with the FireWire 400 inferface.
Retrospect Express does not work with the Server edition of
the Mac OS.
USB 1.1 is slower than USB 2 or FireWire.
1
Introduction3
1
System Requirements
Windows
• FireWire 800 requires Windows 2000 or XP operating
system and FireWire 800 (9-pin) equipped computer
• Pentium III, 500 Mhz equivalent processor or higher
• 2000 Professional, XP Professional, or XP Home Edition
• 128MB RAM or more as required by operating system
• CD-ROM drive
• Internet connection (for system updates)
All references to Windows 2000 actually refer specifically to Windows 2000
Professional. Retrospect Express does not work with the Server editions of
these operating systems.
USB 1.1 is slower than USB 2 or FireWire.
Interface Requirements
• USB: Available USB 1.1 or 2.0 port
• FireWire: Available FireWire 400 or FireWire 800 ports
Handling Precautions
Handle your drive with care! Follow the precautions listed here or
you could damage your drive and void your warranty. Review the
Maxtor Limited Warranty Card, included in the box, for more
information.
The following precautions can prevent loss of data:
• Do not bump, jar, drop the drive or move while in operation.
• Do not set the drive on its side without using the vertical
stand as it could fall over and cause damage.
• Do not remove any cables or power cords without properly
disconnecting the drive through the operating system.
• Do not set any liquids or drinks on the drive. Liquids will
damage the internal electronics.
• Do not attempt to open the drive’s case. This will void
your warranty.
4
About this Guide
The following symbols and conventions are used in this guide:
Used for menu, command, and keyboard
Bold
selections you make and screens you will see.
Used for emphasis and to identify new terms,
Italics
which may also be defined in the Glossary.
Helpful information about a particular topic.
Important information to prevent problems and
ensure that you are successful in using the drive.
Maxtor Product Support
Maxtor Corporation provides a comprehensive product support
section on its web site, including the latest software drivers,
product specifications, user’s guides, a complete troubleshooting
section, and the Maxtor Knowledge Base – for answers to the
most frequently asked questions.
Maxtor USA Support
Visit
www.maxtorkb.com
•
Search the Hard Drive Knowledge Base
We store all resolved problems and FAQ’s in our knowledge
base. Search by product, category, keywords, or phrases.
•
My Stuff
Login to modify or view your FAQ update
notifications or update your personal profile.
•
Most Popular Help Topics
Top five most frequently asked questions.
•
Software Download
Download installation and diagnostic programs
for your hard drive or External Storage device.
Maxtor Worldwide Support
Visit
www.maxtor.com
contact us
for product support outside of the USA.
for the following information:
and click
worldwide support
or
1
Introduction5
2
Installing Your Drive
2
In this chapter you will install your Maxtor OneTouch™ II
FireWire 800 drive, the EMC® Dantz® Retrospect® Express backup
software, and activate the Maxtor OneTouch button for simple
backups of your valuable data anytime you need them. To ensure a
successful installation, follow the steps outlined below.
Please do not connect the drive to your computer until
after
you have installed the software.
Follow these steps to install your drive
Step 1.
Step 2.
Software Installation Options
There are two options for the software installation:
Install the software.
Connect the drive to your computer.
•
Full Installation (Recommended)
Installs the Maxtor software drivers necessary for the
OneTouch II drive to operate, the OneTouch Utility program
and the EMC Dantz Retrospect Express backup software that
allows you to backup data at the touch of a button.
•
Install Drivers
Installs
only
Utility.
6
the Maxtor drivers and the Maxtor OneTouch
Select your operating system
The complete, step-by-step installation for popular Macintosh
and Windows operating systems is described separately in the
following sections. Simply find the section for your operating
system and follow the steps to get your Maxtor OneTouch II drive
up and running.
•
Macintosh OS X
•
Macintosh OS 9
•
Windows 2000 and XP
: See page 7.
: See page 13.
: See page 18.
Macintosh OS X
Step 1. Install the Software
Software installation:
button until instructed by the User's Guide or installation
software. Please quit all applications before starting the
installation process. Do not remove the installation CD until
after completing the Maxtor OneTouch setup.
Turn on your computer.
1.
Insert the Maxtor Installation CD into your CD-ROM drive.
2.
After a few seconds, the Install CD should appear on your
Macintosh’s desktop.
Open the Install CD Icon.
3.
Find the folder appropriate for your language and open it.
4.
Open the folder named OS X.
5.
Double-click the
6.
The
Authenticate
Enter your Name (if necessary) and Password for your
7.
OS X system.
Install Retrospect Express
Do not press the Maxtor OneTouch™
icon
window will open.
(This is the Name and Password you set up when you originally
installed OS X)
Click
OK.
The
Retrospect Express
Click
8.
9.
10.
.
11.
12.
Continue.
The license screen will appear.
Review license agreement and
The
Install Retrospect Express
This screen allows you to specify what type of installation you
want and where. It is automatically set up to do a Full Installation
(recommended) into the Applications folder on your Macintosh.
You can select the Custom Installation, using the
menu (recommended), as well as change the location of the
installation using the
the screen.
When you are ready, Click
The installation will begin.
When the installation is complete, the
successful
Click
screen should appear, asking you to Restart.
Restart.
Installer will open.
Accept
screen will appear.
Install Location
Install.
2
to continue.
Easy Install
menu at the bottom of
Installation was
Installing Your Drive7
2
After your Macintosh restarts,
13.
Install CD from your computer.
Proceed to the next section: Connect the Drive.
14.
please remove the Maxtor
Step 2. Connect the Drive
The Maxtor OneTouch II drive connects to your computer using
either a FireWire or USB interface. Make sure you know which
interface is available on your drive and on your computer.
Please install the software BEFORE you connect the drive.
Connecting the Power
Plug the round female connector from the power adapter into
1.
the drive’s power connector.
Plug the two-pin female connector on the power cord
2.
into the power adapter.
Plug the standard electrical plug from the power adapter into
3.
your power source.
Turn on the Maxtor OneTouch II drive using the power switch
4.
on the back of the drive. The two blue lights on the front of the
drive should illuminate.
Determine whether you have USB or FireWire ports available
5.
on your system. If you are connecting your drive with FireWire,
proceed to “To connect the FireWire cable” on page 9.
Connecting with the USB Cable
Do not plug a USB cable into the drive when a FireWire
cable is already connected to the drive. The drive will only
operate with one interface at a time.
The Maxtor OneTouch button, Power management, and
OneTouch Settings utility program are not supported for
USB on the Macintosh. You may, however, use your drive
as external storage and utilize the Retrospect software to
maintain backup copies of your files and complete system.
To connect the USB cable
Plug the larger end of the USB cable into any available
1.
USB port on your computer. This USB logo
may help you identify a USB port.
™
Figure 1.
8
Connecting the Power
Plug the smaller end of the USB cable into the USB connection
2.
on the drive.
Connecting with the FireWire Cable
Do not plug a FireWire cable into the drive when a USB
cable is already connected to the drive. This drive will only
operate with one interface at a time.
Figure 2.
The installation is complete and your Maxtor OneTouch II drive is
ready to use!
If you did the Full Installation, including Retrospect Express, we
encourage you to go to “Setting Up Bootable Backup with the
OneTouch Button” on page 10 for easy, automated backup of
your entire computer, anytime, with the touch of a button!
If you did not install Retrospect Express, the installation is
complete and your Maxtor OneTouch II Drive is ready to use.
See “Using Your Drive” on page 27 in chapter 3, for
information about using your drive for common applications.
Connecting to a USB Port
To connect the FireWire cable
Plug one end of the FireWire cable into any available FireWire
1.
port on your computer or to any other FireWire device that is
connected to your computer.
Figure 3.
A FireWire 800 adapter card is required for systems that do
not have a FireWire 800 interface.
Connecting to a FireWire port
Installing Your Drive9
2
2
Plug the other end of the FireWire cable into an available
2.
FireWire port on the back of the drive.
The installation is complete and your Maxtor OneTouch II drive is
ready to use!
If you did the Full Installation, including Retrospect Express, we
encourage you to go to the next section to setup the Maxtor
OneTouch button for easy, automated backup of your entire
computer, anytime, at the touch of a button!
Setting Up Bootable Backup with the
OneTouch Button
The following steps will provide you with a complete bootable
backup of your Macintosh computer.
Bootable backup works with FireWire only.
When finished, you will have a backup of your entire computer, as
well as the ability to start up your computer from your Maxtor
OneTouch II drive.
Before you begin, make sure the Maxtor Install CD is NOT
in your CD-ROM drive.
The bootable backup option requires either using the entire
OneTouch II drive for the backup copy or creating a dedicated
disk partition for the backup copy. If you wish to store any
files on the OneTouch II drive that are not included on the
system drive you plan to copy, they must be stored in
another partition on the OneTouch II drive.
Prepare your Maxtor OneTouch II Drive
Select your system drive in the Finder and select
1.
the
File
menu. Write down its capacity, it is listed here as
“Capacity: xxx.xx GB”.
Open Apple’s
2.
Utilities folder)
Select your Maxtor OneTouch II drive in the list and click on the
3.
Partition
The following step will erase everything that currently
exists on your Maxtor OneTouch II drive. Check your
drive carefully to make sure there are no files on it you
wish to keep.
Click on the
4.
two partitions
Select the first partition in this list and type in the capacity of
5.
your system drive (you checked in step #1 above) to the Size
field. In the Name field, enter the name
Backup.
Disk Utility
tab
Volume Scheme
.
program (located in the Applications/
pull-down menu and select
Maxtor Bootable
Get Info
from
10
The remaining space will be allocated to a second partition that
6.
can be used for general storage, enter the name
Storage.
A warning message will appear. Click the
7.
when you are ready.
After the partitioning process is completed,
8.
Utility. You should now see the two partitions as drive volumes
on your Desktop.
Go to the
9.
Security
System Preferences.
Select the “Maxtor Bootable Backup” drive. Then from the
10.
Finder
From the drive's Info Window, click on
11.
Permissions
on this volume
window.
When finished, click the OK button.
Apple
menu and select
, click on the
, select
and remove the check from
Turn Off FileVaulting
File
and
Get Info
. Type in your password and close the info
System Preferences
.
Ownership &
Maxtor Extra
Partition
Ignore ownership
button
Quit
Apple’s Disk
button, then
. Select
Quit
Set up Retrospect Express and back up your computer
Push the button on the front of your drive.
1.
A window appears that says: ‘You need an administrator
password to start Retrospect.’
Enter the Name and Password for your OS X system.
(This is the Name and Password you set up when you originally
installed OS X)
Click
2.
3.
4.
OK.
The next screen will appear:
‘Would you like to register Retrospect Express now?’
Choose
Register Now, Register Later
If you chose
If you chose
Retrospect Express
Enter the required information on the form.
• Click
• Click
• Click
Register Now
Register Later
Email
to register via email
Print
to register via mail
Register Later
, go to the next step.
or
will open. Go directly to Step 5.
if you do not want to register now.
or
Already Registered
Already Registered
,
2
.
Installing Your Drive11
2
By registering1 your new drive, you will have the option of
receiving product updates, special offers, and important
information about other data storage solutions from Maxtor.
Once you’ve made your selection,
open and the
Click
5.
The Step 1 screen will appear.
Select the hard drive where your operating system is installed
6.
and click
The Step 2 screen will appear.
Choose
7.
The
Step 3
Select the Maxtor OneTouch II drive as the location to store an
8.
exact copy of all your computer’s files.
Maxtor OneTouch Setup
Next
.
Next
.
All Files, bootable backup copy
screen is displayed.
Retrospect Express
screen will appear.
and click
Next
will
.
You cannot select the same drive to be both the source
and destination for your files. The source and destination
drives must be different.
Click
Next
9.
The “
To complete the Maxtor OneTouch setup, click
10.
Go to the
11.
Retrospect Express
If you are ready to back up your entire computer, push the
12.
button on the front of your drive.
Your complete system backup will start.
.
Congratulations... now ready
Retrospect Express
The OneTouch button may not function when Retrospect
Express is already running. To correct the problem, quit
Retrospect Express
The length of time for the backup process depends on the
number of files on your computer.
to exit Retrospect Express.
.
” screen appears.
Finish
menu and choose
.
Quit
1. Your registration information is collected and maintained according
to the EMC and Maxtor privacy policies located on their respective
web sites.
If you choose to e-mail the information, make sure you are
connected to the Internet.
If you choose to print the information, you can fax the form to EMC
Dantz Corporation at +1 925 253 9099.
12
Only the current versions of your files are saved. Backup
copies made with the Maxtor OneTouch feature do not
include earlier versions of files you have deleted since the
last time you pressed the Maxtor OneTouch button.
Any files that are currently open are not saved.
You may customize Retrospect Express to create backup copies of
your files which will include revisions made on a daily basis.
See the Retrospect Express User’s Guide for Macintosh, included
on the install CD.
Your hardware and software installation is now complete. See
“Using Your Drive” on page 27 in chapter 3, for information on
using your drive for common applications and on using Retrospect
to make copies of your important files and restore backed up files.
Macintosh OS 9
Step 1. Install the Software
Turn on your computer
1.
Insert the Maxtor Installation CD into your CD-ROM drive.
2.
After a few seconds, the Maxtor CD should appear on your
Macintosh desktop.
Open the Install CD icon.
3.
Find the folder appropriate for your language and open it.
4.
Double-click the
5.
The
Retrospect
Install Retrospect Express
Installer will open.
icon
.
Click
6.
7.
8.
9. Click Restart.
10. After your Macintosh restarts, please eject the Maxtor Install
11. Proceed to the next section: Connect the Drive.
Continue.
The license screen will appear.
Review the license agreement and click
The
Install Retrospect Express
This screen allows you to specify what type of installation you
want and where. It is automatically setup to do an
(full installation) which is recommended. It will install
Retrospect Express
your Macintosh.
You can select a Custom Installation, using the
pop-up menu, as well as change the location of the installation
using the
When you are ready, click
The installation will begin.
When the installation finishes, the
window should appear, asking you to restart.
CD from your computer.
Install Location
into the Applications folder on
menu at the bottom of the screen.
Install.
Accept
.
screen will appear.
Easy Install
Easy Install
Installation was successful
2
Installing Your Drive13
2
Step 2. Connect the Drive
The Maxtor OneTouch II drive connects to your computer using
either a FireWire or USB interface. Make sure you know which
interface is available on your drive and on your computer.
Please install the software before you connect the drive.
Connecting the Power
1. Plug the round female connector from the power adapter into
the drive’s power connector.
2. Plug the two-pin female connector on the power cord
into the power adapter.
Figure 4. Connecting the Power
3. Plug the standard electrical plug from the power adapter into
your power source.
4. Turn on the Maxtor OneTouch II drive using the power switch
on the back of the drive. The two blue lights on the front of the
drive should illuminate.
5. Determine whether you have USB or FireWire ports available
on your system. If you are connecting your drive with FireWire,
proceed to “Connecting with the FireWire Cable” on page 15.
Connecting with the USB Cable
Do not plug a USB cable into the drive when a FireWire cable
is already connected to the drive. The Maxtor OneTouch II
drive will only operate with one interface at a time.
Before you connect
Disable the File Exchange control panel:
• From the Apple menu, select Control Panels
The Control Panels folder will open.
• Double-click the Extensions Manager icon.
The Extensions Manager panel will open.
• From the list that appears, uncheck the check box next to
the File Exchange control panel by clicking on it.
• Click Restart.
After your Macintosh restarts, proceed to the next step.
14
The Maxtor OneTouch button, Power management, and
OneTouch Settings utility program are not supported for USB
on the Macintosh. You may, however, use your drive as
external storage and utilize the Retrospect Express software
to maintain backup copies of your files and complete system.
To connect the USB cable
1. Plug the larger end of the USB cable into any available
USB port on your computer. This USB logo ™
may help you identify a USB port.
2. Plug the smaller end of the USB cable into the USB
connection on the drive.
Figure 5. Connecting to a USB Port
Depending on the size of your drive, it may take several
seconds for your Macintosh to recognize the drive.
The installation is complete and your drive is ready to use!
Connecting with the FireWire Cable
Do not plug a FireWire cable into the drive when a USB
cable is already connected to the drive. This drive will only
operate with one interface at a time.
Before you connect
Disable the File Exchange control panel:
• From the Apple menu, select Control Panels
• The Control Panels folder will open.
• Double-click the Extensions Manager icon.
The Extensions Manager panel will open.
• From the list that appears, uncheck the check box next to the
File Exchange control panel by clicking on it.
• Click Restart.
After your Macintosh restarts, proceed to the next step.
2
Installing Your Drive15
2
To connect the FireWire Cable
1. Plug one end of the FireWire cable into any available FireWire
port on your computer or any other FireWire device that is
connected to your computer.
2. Plug the other end of the FireWire cable into either of the
available FireWire ports on the back of the drive.
If you did the Full Installation, we encourage you to proceed to the
next section, “Backing Up Your Computer” on page 16, to setup
Retrospect Express for easy, automated backup of your
entire computer!
If you’d like to learn how to set up OneTouch button for backing up
your files at the touch of a button, see “Setting Up the Maxtor
OneTouch Feature” on page 32 in chapter 3.
See “Using Your Drive” on page 27 in chapter 3, for information on
using your drive for common applications and on using Retrospect
Express to backup and restore your important files.
Backing Up Your Computer
To backup your entire Macintosh including the operating system,
use the following steps:
You cannot run Retrospect Express under OS 9 to create
system backups of OS X. You must run Retrospect Express
under OS X to back up an OS X system.
Figure 6. Connecting to a FireWire port
Depending on the size of your drive, it may take several
seconds for your Macintosh to recognize the drive.
The installation is complete and your Maxtor OneTouch II drive is
ready to use!
16
1. Open Retrospect Express
The Retrospect Express Directory window will open.
2. Click the Automate tab.
The Scripted Retrospect operations section
will appear.
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