The new Maxtor OneTouch
interfaces (FireWire 800, FireWire 400 and USB 2.0), lets you
access high-end graphics, photos and video files quickly, and
connect easily with other computers.
This user’s guide will help you setup your drive and includes helpful
tips for performing backups and getting the most out of your new
Maxtor OneTouch II drive, FireWire 800 Edition.
The Maxtor OneTouch II drive, FireWire 800 Edition features:
•Triple interfaces: FireWire 800, FireWire 400
• Maxtor OneTouch™ button - the simple way to backup
your files
®
• EMC
• Maxtor DriveLock™ security feature password-protects the
• Mac and PC compatible (pre-formatted for Mac)
• Boot your Mac operating system directly from the drive
• Simple Maxtor user interface for drive management,
Dantz® Retrospect® Express software
contents of the drive in case of loss or unauthorized use
security and backup scheduling
II FireWire 800 Edition, with triple
USB 2.0
, and
The Maxtor OneTouch Settings utility features:
• Security settings to password-protect your critical data
• Power management features to conserve energy when
your drive isn’t being used
• Diagnostic utilities to check the health of your drive
• Customizing the OneTouch button which allows you to open
a frequently-used program with the touch of a button
• Using Retrospect Express to back up and restore your data
• Performance settings to enhance your drive
For more information about the OneTouch Settings, see “Restoring
Your Complete System” on page 42.
Introduction1
1
Drive Components
Before installing your new drive, review the features shown
in Figure 1.
Refer to the capacity label on the front of the box of your
Maxtor OneTouch II drive to determine which model you have.
Included in this Kit
The Maxtor OneTouch II FireWire 800 drive comes complete with
the components shown in Figure 2. Familiarize yourself with each
of these items prior to installation.
Software di installazione • Software de instalación
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Install CD
Rubber Feet
Figure 2.
Power Adapter
USB Cable
Vertical Stand
Included in this Kit
User’s Guide
(Included on Install CD)
FireWire 400
(6-pin) Cable
FireWi
re
800
T
9-pin to 9-pin FireWire 800
(1394b) Cable
FireWire 400
6-pin to 6-pin FireWire 400
(1394a) cable
Many laptop computers, have a smaller 4-pin FireWire port requiring a special
4-pin to 6-pin FireWire cable. This is not included, but can be purchased from
your local computer store.
USB
‘A’ to ‘B’ USB cable
he ‘A’ connector, typically, plugs into your computer
and the ‘B’ connector plugs into your drive.
If your computer has a different type of USB
connection, you can purchase the correct type
of cable from your local computer store.
Though this model has both USB and FireWire interfaces, it is only
possible to use one interface at a time.
‘A’
connector
‘B’
connector
System Requirements
Macintosh
• FireWire 800 requires Mac OS X 10.2.8 or higher
and FireWire 800 (9-pin) equipped computer
• Apple G4 processor or greater
• Mac OS 9.1 or later (FW 800 not supported);
OS X (10.1.2-10.1.5; 10.2.4 or later)
• OS 9: 64MB RAM or more as required by
operating system
• OS X: 128MB RAM or more as required by
operating system
• CD-ROM drive
• Internet connection (for system updates)
Mac OS 9 is compatible only with the FireWire 400 inferface.
Retrospect Express does not work with the Server edition of
the Mac OS.
USB 1.1 is slower than USB 2 or FireWire.
1
Introduction3
1
System Requirements
Windows
• FireWire 800 requires Windows 2000 or XP operating
system and FireWire 800 (9-pin) equipped computer
• Pentium III, 500 Mhz equivalent processor or higher
• 2000 Professional, XP Professional, or XP Home Edition
• 128MB RAM or more as required by operating system
• CD-ROM drive
• Internet connection (for system updates)
All references to Windows 2000 actually refer specifically to Windows 2000
Professional. Retrospect Express does not work with the Server editions of
these operating systems.
USB 1.1 is slower than USB 2 or FireWire.
Interface Requirements
• USB: Available USB 1.1 or 2.0 port
• FireWire: Available FireWire 400 or FireWire 800 ports
Handling Precautions
Handle your drive with care! Follow the precautions listed here or
you could damage your drive and void your warranty. Review the
Maxtor Limited Warranty Card, included in the box, for more
information.
The following precautions can prevent loss of data:
• Do not bump, jar, drop the drive or move while in operation.
• Do not set the drive on its side without using the vertical
stand as it could fall over and cause damage.
• Do not remove any cables or power cords without properly
disconnecting the drive through the operating system.
• Do not set any liquids or drinks on the drive. Liquids will
damage the internal electronics.
• Do not attempt to open the drive’s case. This will void
your warranty.
4
About this Guide
The following symbols and conventions are used in this guide:
Used for menu, command, and keyboard
Bold
selections you make and screens you will see.
Used for emphasis and to identify new terms,
Italics
which may also be defined in the Glossary.
Helpful information about a particular topic.
Important information to prevent problems and
ensure that you are successful in using the drive.
Maxtor Product Support
Maxtor Corporation provides a comprehensive product support
section on its web site, including the latest software drivers,
product specifications, user’s guides, a complete troubleshooting
section, and the Maxtor Knowledge Base – for answers to the
most frequently asked questions.
Maxtor USA Support
Visit
www.maxtorkb.com
•
Search the Hard Drive Knowledge Base
We store all resolved problems and FAQ’s in our knowledge
base. Search by product, category, keywords, or phrases.
•
My Stuff
Login to modify or view your FAQ update
notifications or update your personal profile.
•
Most Popular Help Topics
Top five most frequently asked questions.
•
Software Download
Download installation and diagnostic programs
for your hard drive or External Storage device.
Maxtor Worldwide Support
Visit
www.maxtor.com
contact us
for product support outside of the USA.
for the following information:
and click
worldwide support
or
1
Introduction5
2
Installing Your Drive
2
In this chapter you will install your Maxtor OneTouch™ II
FireWire 800 drive, the EMC® Dantz® Retrospect® Express backup
software, and activate the Maxtor OneTouch button for simple
backups of your valuable data anytime you need them. To ensure a
successful installation, follow the steps outlined below.
Please do not connect the drive to your computer until
after
you have installed the software.
Follow these steps to install your drive
Step 1.
Step 2.
Software Installation Options
There are two options for the software installation:
Install the software.
Connect the drive to your computer.
•
Full Installation (Recommended)
Installs the Maxtor software drivers necessary for the
OneTouch II drive to operate, the OneTouch Utility program
and the EMC Dantz Retrospect Express backup software that
allows you to backup data at the touch of a button.
•
Install Drivers
Installs
only
Utility.
6
the Maxtor drivers and the Maxtor OneTouch
Select your operating system
The complete, step-by-step installation for popular Macintosh
and Windows operating systems is described separately in the
following sections. Simply find the section for your operating
system and follow the steps to get your Maxtor OneTouch II drive
up and running.
•
Macintosh OS X
•
Macintosh OS 9
•
Windows 2000 and XP
: See page 7.
: See page 13.
: See page 18.
Macintosh OS X
Step 1. Install the Software
Software installation:
button until instructed by the User's Guide or installation
software. Please quit all applications before starting the
installation process. Do not remove the installation CD until
after completing the Maxtor OneTouch setup.
Turn on your computer.
1.
Insert the Maxtor Installation CD into your CD-ROM drive.
2.
After a few seconds, the Install CD should appear on your
Macintosh’s desktop.
Open the Install CD Icon.
3.
Find the folder appropriate for your language and open it.
4.
Open the folder named OS X.
5.
Double-click the
6.
The
Authenticate
Enter your Name (if necessary) and Password for your
7.
OS X system.
Install Retrospect Express
Do not press the Maxtor OneTouch™
icon
window will open.
(This is the Name and Password you set up when you originally
installed OS X)
Click
OK.
The
Retrospect Express
Click
8.
9.
10.
.
11.
12.
Continue.
The license screen will appear.
Review license agreement and
The
Install Retrospect Express
This screen allows you to specify what type of installation you
want and where. It is automatically set up to do a Full Installation
(recommended) into the Applications folder on your Macintosh.
You can select the Custom Installation, using the
menu (recommended), as well as change the location of the
installation using the
the screen.
When you are ready, Click
The installation will begin.
When the installation is complete, the
successful
Click
screen should appear, asking you to Restart.
Restart.
Installer will open.
Accept
screen will appear.
Install Location
Install.
2
to continue.
Easy Install
menu at the bottom of
Installation was
Installing Your Drive7
2
After your Macintosh restarts,
13.
Install CD from your computer.
Proceed to the next section: Connect the Drive.
14.
please remove the Maxtor
Step 2. Connect the Drive
The Maxtor OneTouch II drive connects to your computer using
either a FireWire or USB interface. Make sure you know which
interface is available on your drive and on your computer.
Please install the software BEFORE you connect the drive.
Connecting the Power
Plug the round female connector from the power adapter into
1.
the drive’s power connector.
Plug the two-pin female connector on the power cord
2.
into the power adapter.
Plug the standard electrical plug from the power adapter into
3.
your power source.
Turn on the Maxtor OneTouch II drive using the power switch
4.
on the back of the drive. The two blue lights on the front of the
drive should illuminate.
Determine whether you have USB or FireWire ports available
5.
on your system. If you are connecting your drive with FireWire,
proceed to “To connect the FireWire cable” on page 9.
Connecting with the USB Cable
Do not plug a USB cable into the drive when a FireWire
cable is already connected to the drive. The drive will only
operate with one interface at a time.
The Maxtor OneTouch button, Power management, and
OneTouch Settings utility program are not supported for
USB on the Macintosh. You may, however, use your drive
as external storage and utilize the Retrospect software to
maintain backup copies of your files and complete system.
To connect the USB cable
Plug the larger end of the USB cable into any available
1.
USB port on your computer. This USB logo
may help you identify a USB port.
™
Figure 1.
8
Connecting the Power
Plug the smaller end of the USB cable into the USB connection
2.
on the drive.
Connecting with the FireWire Cable
Do not plug a FireWire cable into the drive when a USB
cable is already connected to the drive. This drive will only
operate with one interface at a time.
Figure 2.
The installation is complete and your Maxtor OneTouch II drive is
ready to use!
If you did the Full Installation, including Retrospect Express, we
encourage you to go to “Setting Up Bootable Backup with the
OneTouch Button” on page 10 for easy, automated backup of
your entire computer, anytime, with the touch of a button!
If you did not install Retrospect Express, the installation is
complete and your Maxtor OneTouch II Drive is ready to use.
See “Using Your Drive” on page 27 in chapter 3, for
information about using your drive for common applications.
Connecting to a USB Port
To connect the FireWire cable
Plug one end of the FireWire cable into any available FireWire
1.
port on your computer or to any other FireWire device that is
connected to your computer.
Figure 3.
A FireWire 800 adapter card is required for systems that do
not have a FireWire 800 interface.
Connecting to a FireWire port
Installing Your Drive9
2
2
Plug the other end of the FireWire cable into an available
2.
FireWire port on the back of the drive.
The installation is complete and your Maxtor OneTouch II drive is
ready to use!
If you did the Full Installation, including Retrospect Express, we
encourage you to go to the next section to setup the Maxtor
OneTouch button for easy, automated backup of your entire
computer, anytime, at the touch of a button!
Setting Up Bootable Backup with the
OneTouch Button
The following steps will provide you with a complete bootable
backup of your Macintosh computer.
Bootable backup works with FireWire only.
When finished, you will have a backup of your entire computer, as
well as the ability to start up your computer from your Maxtor
OneTouch II drive.
Before you begin, make sure the Maxtor Install CD is NOT
in your CD-ROM drive.
The bootable backup option requires either using the entire
OneTouch II drive for the backup copy or creating a dedicated
disk partition for the backup copy. If you wish to store any
files on the OneTouch II drive that are not included on the
system drive you plan to copy, they must be stored in
another partition on the OneTouch II drive.
Prepare your Maxtor OneTouch II Drive
Select your system drive in the Finder and select
1.
the
File
menu. Write down its capacity, it is listed here as
“Capacity: xxx.xx GB”.
Open Apple’s
2.
Utilities folder)
Select your Maxtor OneTouch II drive in the list and click on the
3.
Partition
The following step will erase everything that currently
exists on your Maxtor OneTouch II drive. Check your
drive carefully to make sure there are no files on it you
wish to keep.
Click on the
4.
two partitions
Select the first partition in this list and type in the capacity of
5.
your system drive (you checked in step #1 above) to the Size
field. In the Name field, enter the name
Backup.
Disk Utility
tab
Volume Scheme
.
program (located in the Applications/
pull-down menu and select
Maxtor Bootable
Get Info
from
10
The remaining space will be allocated to a second partition that
6.
can be used for general storage, enter the name
Storage.
A warning message will appear. Click the
7.
when you are ready.
After the partitioning process is completed,
8.
Utility. You should now see the two partitions as drive volumes
on your Desktop.
Go to the
9.
Security
System Preferences.
Select the “Maxtor Bootable Backup” drive. Then from the
10.
Finder
From the drive's Info Window, click on
11.
Permissions
on this volume
window.
When finished, click the OK button.
Apple
menu and select
, click on the
, select
and remove the check from
Turn Off FileVaulting
File
and
Get Info
. Type in your password and close the info
System Preferences
.
Ownership &
Maxtor Extra
Partition
Ignore ownership
button
Quit
Apple’s Disk
button, then
. Select
Quit
Set up Retrospect Express and back up your computer
Push the button on the front of your drive.
1.
A window appears that says: ‘You need an administrator
password to start Retrospect.’
Enter the Name and Password for your OS X system.
(This is the Name and Password you set up when you originally
installed OS X)
Click
2.
3.
4.
OK.
The next screen will appear:
‘Would you like to register Retrospect Express now?’
Choose
Register Now, Register Later
If you chose
If you chose
Retrospect Express
Enter the required information on the form.
• Click
• Click
• Click
Register Now
Register Later
Email
to register via email
Print
to register via mail
Register Later
, go to the next step.
or
will open. Go directly to Step 5.
if you do not want to register now.
or
Already Registered
Already Registered
,
2
.
Installing Your Drive11
2
By registering1 your new drive, you will have the option of
receiving product updates, special offers, and important
information about other data storage solutions from Maxtor.
Once you’ve made your selection,
open and the
Click
5.
The Step 1 screen will appear.
Select the hard drive where your operating system is installed
6.
and click
The Step 2 screen will appear.
Choose
7.
The
Step 3
Select the Maxtor OneTouch II drive as the location to store an
8.
exact copy of all your computer’s files.
Maxtor OneTouch Setup
Next
.
Next
.
All Files, bootable backup copy
screen is displayed.
Retrospect Express
screen will appear.
and click
Next
will
.
You cannot select the same drive to be both the source
and destination for your files. The source and destination
drives must be different.
Click
Next
9.
The “
To complete the Maxtor OneTouch setup, click
10.
Go to the
11.
Retrospect Express
If you are ready to back up your entire computer, push the
12.
button on the front of your drive.
Your complete system backup will start.
.
Congratulations... now ready
Retrospect Express
The OneTouch button may not function when Retrospect
Express is already running. To correct the problem, quit
Retrospect Express
The length of time for the backup process depends on the
number of files on your computer.
to exit Retrospect Express.
.
” screen appears.
Finish
menu and choose
.
Quit
1. Your registration information is collected and maintained according
to the EMC and Maxtor privacy policies located on their respective
web sites.
If you choose to e-mail the information, make sure you are
connected to the Internet.
If you choose to print the information, you can fax the form to EMC
Dantz Corporation at +1 925 253 9099.
12
Only the current versions of your files are saved. Backup
copies made with the Maxtor OneTouch feature do not
include earlier versions of files you have deleted since the
last time you pressed the Maxtor OneTouch button.
Any files that are currently open are not saved.
You may customize Retrospect Express to create backup copies of
your files which will include revisions made on a daily basis.
See the Retrospect Express User’s Guide for Macintosh, included
on the install CD.
Your hardware and software installation is now complete. See
“Using Your Drive” on page 27 in chapter 3, for information on
using your drive for common applications and on using Retrospect
to make copies of your important files and restore backed up files.
Macintosh OS 9
Step 1. Install the Software
Turn on your computer
1.
Insert the Maxtor Installation CD into your CD-ROM drive.
2.
After a few seconds, the Maxtor CD should appear on your
Macintosh desktop.
Open the Install CD icon.
3.
Find the folder appropriate for your language and open it.
4.
Double-click the
5.
The
Retrospect
Install Retrospect Express
Installer will open.
icon
.
Click
6.
7.
8.
9. Click Restart.
10. After your Macintosh restarts, please eject the Maxtor Install
11. Proceed to the next section: Connect the Drive.
Continue.
The license screen will appear.
Review the license agreement and click
The
Install Retrospect Express
This screen allows you to specify what type of installation you
want and where. It is automatically setup to do an
(full installation) which is recommended. It will install
Retrospect Express
your Macintosh.
You can select a Custom Installation, using the
pop-up menu, as well as change the location of the installation
using the
When you are ready, click
The installation will begin.
When the installation finishes, the
window should appear, asking you to restart.
CD from your computer.
Install Location
into the Applications folder on
menu at the bottom of the screen.
Install.
Accept
.
screen will appear.
Easy Install
Easy Install
Installation was successful
2
Installing Your Drive13
2
Step 2. Connect the Drive
The Maxtor OneTouch II drive connects to your computer using
either a FireWire or USB interface. Make sure you know which
interface is available on your drive and on your computer.
Please install the software before you connect the drive.
Connecting the Power
1. Plug the round female connector from the power adapter into
the drive’s power connector.
2. Plug the two-pin female connector on the power cord
into the power adapter.
Figure 4. Connecting the Power
3. Plug the standard electrical plug from the power adapter into
your power source.
4. Turn on the Maxtor OneTouch II drive using the power switch
on the back of the drive. The two blue lights on the front of the
drive should illuminate.
5. Determine whether you have USB or FireWire ports available
on your system. If you are connecting your drive with FireWire,
proceed to “Connecting with the FireWire Cable” on page 15.
Connecting with the USB Cable
Do not plug a USB cable into the drive when a FireWire cable
is already connected to the drive. The Maxtor OneTouch II
drive will only operate with one interface at a time.
Before you connect
Disable the File Exchange control panel:
• From the Apple menu, select Control Panels
The Control Panels folder will open.
• Double-click the Extensions Manager icon.
The Extensions Manager panel will open.
• From the list that appears, uncheck the check box next to
the File Exchange control panel by clicking on it.
• Click Restart.
After your Macintosh restarts, proceed to the next step.
14
The Maxtor OneTouch button, Power management, and
OneTouch Settings utility program are not supported for USB
on the Macintosh. You may, however, use your drive as
external storage and utilize the Retrospect Express software
to maintain backup copies of your files and complete system.
To connect the USB cable
1. Plug the larger end of the USB cable into any available
USB port on your computer. This USB logo ™
may help you identify a USB port.
2. Plug the smaller end of the USB cable into the USB
connection on the drive.
Figure 5. Connecting to a USB Port
Depending on the size of your drive, it may take several
seconds for your Macintosh to recognize the drive.
The installation is complete and your drive is ready to use!
Connecting with the FireWire Cable
Do not plug a FireWire cable into the drive when a USB
cable is already connected to the drive. This drive will only
operate with one interface at a time.
Before you connect
Disable the File Exchange control panel:
• From the Apple menu, select Control Panels
• The Control Panels folder will open.
• Double-click the Extensions Manager icon.
The Extensions Manager panel will open.
• From the list that appears, uncheck the check box next to the
File Exchange control panel by clicking on it.
• Click Restart.
After your Macintosh restarts, proceed to the next step.
2
Installing Your Drive15
2
To connect the FireWire Cable
1. Plug one end of the FireWire cable into any available FireWire
port on your computer or any other FireWire device that is
connected to your computer.
2. Plug the other end of the FireWire cable into either of the
available FireWire ports on the back of the drive.
If you did the Full Installation, we encourage you to proceed to the
next section, “Backing Up Your Computer” on page 16, to setup
Retrospect Express for easy, automated backup of your
entire computer!
If you’d like to learn how to set up OneTouch button for backing up
your files at the touch of a button, see “Setting Up the Maxtor
OneTouch Feature” on page 32 in chapter 3.
See “Using Your Drive” on page 27 in chapter 3, for information on
using your drive for common applications and on using Retrospect
Express to backup and restore your important files.
Backing Up Your Computer
To backup your entire Macintosh including the operating system,
use the following steps:
You cannot run Retrospect Express under OS 9 to create
system backups of OS X. You must run Retrospect Express
under OS X to back up an OS X system.
Figure 6. Connecting to a FireWire port
Depending on the size of your drive, it may take several
seconds for your Macintosh to recognize the drive.
The installation is complete and your Maxtor OneTouch II drive is
ready to use!
16
1. Open Retrospect Express
The Retrospect Express Directory window will open.
2. Click the Automate tab.
The Scripted Retrospect operations section
will appear.
3. Click EasyScript.
The ‘Welcome to EasyScript’ window will appear.
4. Click Next.
11. Select the drive you plan to back up to (your Maxtor OneTouch
II drive) and click Save.
A window will appear: ‘EasyScript has created and scheduled a
script.’
The Backup media page will appear.
5. Select File backup set (hard disk) and click Next.
The Backup frequency page appears asking you:
‘How often do you want to back up?’
6. Choose either Every day or Once a week.
If you chose the once a week backup option, choose the
Day also.
7. Click Next.
The EasyScript backup strategy window appears.
8. Choose a start time for your backups.
9. Click Create.
A window appears asking you: ‘What do you want to name
your backup set?’
10. Type in a memorable name, like System Backup, and click New.
The Choose a Folder window will now appear.
At this point, you can click Open Script to view your script and
make changes, or you can simply click Done to finish. You’ll
learn how to make basic changes to your script later in this
chapter.
12. Click Done.
You now have a finished a script that will automatically backup your
entire computer at the time and date you specified. All you have to
do is leave your computer and your Maxtor OneTouch II drive on.
We highly recommend that you run your backup manually the first
time to make sure that it backs up everything you need. You’ll learn
how to do this in the following section.
Doing Your First Backup
1. Open Retrospect Express (if not already open).
The Retrospect Express Directory window will open.
2. Click the Run drop-down menu at the top of the screen and
select EasyScript Backup.
The EasyScript Backup window will appear.
Installing Your Drive17
2
2
3. Make sure Execute now is selected and click Execute.
Retrospect will now start scanning your system, the
Immediate Backup window will open and the backup process
will begin.
The first backup may take some time depending on the
number of files in your computer. Each subsequent backup
will take less time. This is because Retrospect compares the
files in your actual system to the backup version and only
copies new files or files that have been modified since the
last backup. For more information on backup strategies, see
the Retrospect Express User’s Guide.
When the backup is complete, the message: ‘Execution
completed successfully’ should appear.
If your system backup was successful, you can quit Retrospect.
For OS 9: Go to the File menu and select Quit.
For OS X: Go to the Retrospect Express menu and select Quit
Retrospect Express.
When you quit Retrospect, a window will appear: ‘Script EasyScript
Backup is next for automatic execution.’ This is a reminder to make
sure that the drive you plan to use for the next backup (your Maxtor
OneTouch II drive) is connected to your computer and ready. If you
are not sure, you can click the Check Media button to have
Retrospect check for you.
Windows 2000 and XP
Step 1. Install the Software
If you receive a message that you do not have sufficient
privileges to complete the installation, you may not have the
Administrative Privileges required to install the software.
To determine if you have these rights:
•Click the Windows Start button and choose Control Panel.
•Double click the User Accounts icon.
•If your account Logon is displayed at the bottom of this
window with the description: Computer Administrator,
you have the correct administrative privileges to install and
run this software. If your system shows another type of
account status, contact your IT/Systems Administrator for
further assistance.
1. Turn on your computer.
2. Insert the Maxtor Installation CD into your CD-ROM drive. After
a few seconds, the Maxtor Select Language screen will open.
18
If, for some reason, the Maxtor screen does not appear:
• Click the Windows Start button and then click Run.
• Click Browse and find the drive named Install CD
• Open Install CD, open Launch and click OK.
The Select Language screen will appear.
3. Select your language.
The Main Menu will appear next.
4. Select Install Software.
The Install Software screen will appear.
5. Select Full Installation or Install Drivers.
(Full Installation is recommended.)
It may take a few seconds for the next screen to appear.
If a message appears asking you to restart, follow the
on-screen directions to restart your computer. (Please do
not eject the Installer CD.)
Once your computer restarts, you will see the next screen.
The InstallShield welcome screen will open.
6. Click Next.
The License Agreement screen will appear.
7. After reading the License Agreement, click Ye s.
The Customer Information screen will appear.
8. Enter your User Name and Company Name.
If there are multiple users that log in to your computer, you can
choose whether you want them to be able to use your
Maxtor OneTouch II drive. The all users option
is recommended.
Make your choice and click Next.
The Choose Destination Location screen will appear.
In the Destination Folder section of the screen, you can see
where the Maxtor software will be installed. If you wish to
change this, click Browse and choose a new location.
9. When you are ready, click Next.
The Select Program Folder screen will appear.
You can see the name of the Maxtor program folder and where
it will appear in the Windows Start menu. You can make
changes to these settings, if you need to.
10. When you are ready, click Next.
The Setup Status window will appear briefly, then the
InstallShield Wizard Complete window will appear.
2
Installing Your Drive19
2
11. Click Finish.
The Retrospect Express HD Installshield Wizard will appear
automatically.
You may see a message asking you to Please Reboot your
computer. If so, select: ‘Yes, I want to restart my computer
now’ and click OK.
If you have chosen not to install Retrospect, eject the Install
CD and go directly to the “Connect the Drive” section on
page 21.
If you have chosen to install Retrospect, please do not
eject the Install CD and go to the next step.
12. Click Next.
You may see a message that the Microsoft .NET software
will be installed on your computer. If so, follow the onscreen
instructions to complete the installation.
The Retrospect Express HD welcome screen will appear.
13. Click Next.
The License Agreement screen will appear.
14. After reading the agreement, select “I accept..” and click Next.
The Customer Information screen will appear.
15. Enter your User Name and Organization.
Make your choice and click Next.
16. Fill in your information and click Next.
The Setup Type screen will appear.
17. Choose the Recommended option to install all of the
Retrospect Software (recommended). If you choose the
Custom option, you will choose individual components and
specify an install location before the installation begins.
If you do not install Retrospect ExpressHD, you will not be
able to use it with the OneTouch backup feature described
later in this guide.
Make your choice and click Next.
The Ready to Install screen appears.
18. If you’re ready to install the Retrospect software, click Install.
After the software is installed on your computer, the message
“InstallShield Wizard Completed” will appear.
19. Click the Finish button.
If a message appears asking you to restart, follow the
on-screen directions to restart your computer.
20
The Welcome to Maxtor OneTouch Setup screen will appear
and a Maxtor OneTouch shortcut icon will appear on
your desktop.
20. Eject the Maxtor Install CD from your computer.
21. Proceed to the next section: Connect the Drive.
Step 2. Connect the Drive
The Maxtor OneTouch II drive connects to your computer using
either a FireWire or USB interface. Make sure you know which
interface is available on your drive and on your computer.
Please Install the software before you connect the drive.
Connecting the Power
1. Plug the round female connector from the power adapter into
the drive’s power connector.
2. Plug the two-pin female connector on the power cord
into the power adapter.
2
Figure 3. Connecting the Power
3. Plug the standard electrical plug from the power adapter into
your power source.
4. Turn on the drive using the power switch on the back of the
drive. The two blue lights on the front should illuminate.
5. Determine whether you have USB or FireWire ports available
on your computer. If you are connecting your drive with
FireWire, proceed to “Connecting with the FireWire Cable” on
page 24.
Connecting with the USB Cable
Do not plug a USB cable into the drive when a FireWire cable
is already connected to the drive. The drive only operates
with one interface at a time.
Installing Your Drive21
2
To connect the USB cable
1. Plug the flat end of the USB cable into any available USB port
on your computer. This USB logo ™ may help you
identify a USB port.
2. Plug the square end of the USB cable into the USB connection
on the drive.
The Maxtor OneTouch II FireWire 800 drive is shipped with a
Macintosh file system. The Windows XP and Windows 2000
operating systems use an NTFS file structure. Your drive must be re-formatted for the NTFS file system in order to
work properly with your Windows operating system.
The Format Drive window will appear and you will have the
opportunity to format your drive with the NTFS file system. This is
necessary for Windows 2000 and XP users.
4. Click Format.
Your new drive will appear in the same way as your other
drives, with a letter assigned to it by the operating system. The
assigned letter will vary depending upon the number of other
drives connected to your computer. Make a mental note of this
drive letter.
Figure 4. Connecting a USB Port
It may take up to 2 minutes for your computer to recognize
the drive, after connecting it to your computer.
A ‘Found New Hardware’ message will appear briefly at the
bottom of the screen once your drive is recognized by your
computer.
3. If the Welcome to Maxtor OneTouch Setup screen is still
visible, click Cancel to close it.
Your computer may require a restart to complete the
hardware installation.
22
If you did the Full Installation, including Retrospect Express HD,
go to the next step.
If you did not install Retrospect Express HD, the installation is
complete and your Maxtor OneTouch II drive is ready to use.
See “Using Your Drive” on page 27 in chapter 3, for
information about using your drive for common applications.
5. Push the button on the front of your drive.
The Retrospect registration screen will appear.
6. To register immediately, enter your information in the
registration form provided and click Register.
If you do not wish to register now, click Register Later.
If you have already registered, click Already Registered.
In order to register, you must be connected to the internet.
By registering1, you will have the option of receiving
product updates, special offers, and important information
about other data storage solutions from Maxtor.
Once you’ve made your selection, the Retrospect welcome
screen will appear.
This screen displays the automatic backup settings for your
computer. Retrospect Express HD will back up all the files on
your computer to your Maxtor OneTouch II drive, every day at
10 PM.
7. If you would like to start your first backup immediately, click
Back up now.
To close Retrospect Express HD, click the ‘X’ located at the
upper right corner of the window.
1. Your registration information is collected and maintained according
to the EMC and Maxtor privacy policies located on their respective
web sites.
You can back up manually, at any time, by pressing the button
on the front of your drive.
Your hardware and software installation is now complete. See
“Using Your Drive” on page 27 in chapter 3, for information about
using your drive and using Retrospect Express HD.
2
Installing Your Drive23
Connecting with the FireWire Cable
Do not plug a FireWire cable into the drive when a USB
cable is already connected to the drive. The drive only
operates with one interface at a time.
It may take up to 2 minutes for your computer to recognize
the drive, after connecting it to your computer.
A ‘Found New Hardware’ message will appear briefly at the bottom
of the screen once your drive is recognized by your computer.
2
To connect the FireWire cable
1. Plug one end of the FireWire cable into any available
FireWire port on your computer.
2. Plug the other end of the FireWire cable into an
available FireWire port on the back of the drive.
Figure 5. Connecting to a FireWire port
A FireWire 800 adapter card is required for full
FireWire 800 speed.
24
3. If the Welcome to Maxtor OneTouch Setup screen is still
visible, click Cancel to close it.
Your computer may require a restart to complete the
hardware installation process.
The Maxtor OneTouch II FireWire 800 drive is shipped with a
Macintosh file system. The Windows XP and Windows 2000
operating systems use an NTFS file system. Your drive must be re-formatted for the NTFS file system in order to
work properly with your Windows operating system.
The Format Drive window will appear and you will have the
opportunity to format your drive with the NTFS file system. This is
necessary for Windows 2000 and XP users.
4. Click Format.
Your new drive will appear in the same way as your other
drives, with a letter assigned to it by the operating system. The
assigned letter will vary depending upon the number of other
drives connected to your computer. Make a mental note of
this drive letter.
If you did the Full Installation, including Retrospect Express HD,
go to the next step.
If you did not install Retrospect Express HD, the installation is
complete and your Maxtor OneTouch II drive is ready to use.
See “Using Your Drive” on page 27 in chapter 3, for
information about using your drive for common applications.
5. Push the button on the front of your drive.
The Retrospect registration screen will appear.
6. To register immediately, enter your information in the
registration form provided and click Register.
If you do not wish to register now, click Register Later.
If you have already registered, click Already Registered.
In order to register, you must be connected to the internet.
Once you’ve made your selection, the Retrospect welcome
screen will appear.
This screen displays the automatic backup settings for your
computer. Retrospect Express HD will back up all the files on
your computer to your Maxtor OneTouch II drive, every day at
10 PM.
7. If you would like to start your first backup immediately, click
Back up now.
To close Retrospect Express HD, click the ‘X’ located at the
upper right corner of the window.
You can back up manually, at any time, by pressing the button on
the front of your drive and clicking Back up now.
Your hardware and software installation is now complete. See
“Using Your Drive” on page 27 in chapter 3, for information about
using your drive for common applications and using
Retrospect Express HD.
2
By registering1, you will have the option of receiving
product updates, special offers, and important information
about other data storage solutions from Maxtor.
1. Your registration information is collected and maintained according
to the EMC and Maxtor privacy policies located on their respective
web sites.
Installing Your Drive25
2
Installing Drivers Only
This section describes how to install your new drive without
installing Retrospect software.
The Maxtor OneTouch button feature will not function if you
choose to install under this option.
Locate your operating system and the interface you plan to use in
the following section and follow the corresponding installation
procedure detailed.
Macintosh
No drivers are necessary. If you’re using OS 9, connect your
Maxtor OneTouch II drive as described in “Step 2. Connect the
Drive” on page 14. If you’re using OS X, connect your drive as
described in “Step 2. Connect the Drive” on page 8.
Windows
Use the Custom Install feature on the Maxtor Install CD.
1. Insert the Install CD in your CD-ROM drive.
Wait for the Maxtor screen to appear.
2. Select Install Drivers and follow the steps to on-screen steps
to complete the installation.
Your drive is now ready to use.
To Install Retrospect at a Later Time
If you wish to install a complete copy of Retrospect software
and the Maxtor OneTouch feature at a later time, you can do
so by following the original installation instructions provided in
“Installing Your Drive” on page 6 of this chapter.
26
3
Using Your Drive
Once installed, you can use your new Maxtor OneTouch II
FireWire 800 drive in the same way you use the other drives on
your computer. Some of the basic ways you can use your new
drive are:
• Move or copy files or folders from your other drives,
CD-ROMs, or other storage devices.
• Within virtually any application, save files to and open files
from the new drive.
• Store video files, games, spreadsheets, and other commonly
used files.
• Store copies of important files from your desktop or laptop
computer.
For information on the Maxtor OneTouch Settings utility, including:
• Performance and power management features
• Security settings
• Diagnostic utilities
• Customizing the OneTouch button
• Using Retrospect Express to back up and restore your data
See “Restoring Your Complete System” on page 42, for
more information.
Maxtor OneTouch II drive lights and their messages
The blue lights on the front of your drive provide useful
Message
Both lights onPower on/idle
Lights blink alternating every secondActive
One light off and one blinkingStandby mode
Table 1: Maxtor OneTouch II drive lights
Status
information.
Connecting and Disconnecting the Drive
The FireWire and USB interfaces allow you to
Maxtor OneTouch II drive; that is, connect and disconnect the drive
while the computer and your drive are turned on.
To connect the drive to a Macintosh computer
Make sure the drive is turned on and that both blue
1.
lights are illuminated.
Connecting your computer to a drive that is not powered on
can cause your computer to behave erratically or freeze.
Plug the FireWire or USB cable into the drive and your
2.
computer.
hot swap
Using Your Drive27
your
3
3
After a moment, the computer will recognize that your
drive is connected and the drive icon will appear on the
desktop of your Macintosh.
To disconnect the drive from a Macintosh computer
From the desktop, drag the drive icon to the Trash.
1.
The drive will disappear from the desktop.
Disconnect your drive from the computer.
To connect the drive to a Windows computer
Make sure the drive is turned on and that both blue
1.
lights are illuminated.
Plug the FireWire or USB cable into the drive and your
2.
computer.
After a moment, the computer will recognize that your
drive is connected and the drive icon will appear in the
My Computer window.
To disconnect the drive from a Windows computer
Double-click the Windows Unplug or Eject Hardware
1.
icon in your system icon tray located at the bottom right
corner of your desktop.
A list of device choices appears.
Unplug or Eject
Hardware icon
Select the Maxtor drive and follow the on-screen
2.
directions to eject the drive.
The system will display a message saying that you can
safely remove the drive.
Disconnect the drive from your computer.
3.
Your system may not allow you to disconnect the drive. In
this case, you may need to close all open applications and
documents or shut down your system completely to
disconnect the drive safely. Removing the drive from your
computer without disconnecting it properly through the
operating system can result in lost or damaged files.
Naming Your Maxtor OneTouch II Drive
Your new untitled drive appears in the same way as your other
drives, with a new drive letter assigned by the operating system.
The assigned letter will vary depending upon the number of other
drives connected to your computer. Make a mental note of this
drive letter. It
identify later when you use it for backing up your files.
To name your drive on a Macintosh computer:
∂
s a good idea to name your new drive, so that is easy
On your desktop, click on the name of the new drive’s
1.
icon. The text will be to highlighted.
Enter a name (for example “Maxtor”) for your drive and
2.
press
Return
.
28
To name your drive on a Windows computer:
Open your
1.
drives appear.)
Right-click your new drive’s icon and select
2.
The properties window will open.
In the Label section at the top of the window, enter a
3.
name for your drive. For example: ‘Maxtor.’
My Computer
icon (where your other
Properties
Using Retrospect Express
Macintosh
Your Maxtor OneTouch II drive includes a full copy of the Dantz
Retrospect Express software. It includes many powerful and
convenient features. In addition to the Maxtor OneTouch feature,
you can:
• Automatically make copies of your most important files.
• Make copies of your data onto other popular storage devices,
including CD-R, DVD-R, and selected tape drives.
• Recover lost work easily – restore a single file or the contents
of an entire drive in one easy step.
• Save time and minimize storage space needs.
If you installed your drive with the Maxtor OneTouch feature, the
Retrospect Express software is already installed.
Here are some important guidelines:
.
• Only the current versions of your files are copied. The
Maxtor OneTouch II drive does not keep backup copies made
in earlier sessions.
• If you delete files from your source drive and then push the
button, those same files will also be deleted from your
Maxtor OneTouch II FireWire 800 drive.
• Any files that are currently open will not be copied to the
Maxtor OneTouch II drive. Close any files you want copied
before pressing the button.
3
Can I customize the Maxtor OneTouch Backup?
Yes. Using Retrospect Express, you can customize OneTouch
backup in a variety of ways. The default type is a
You can even customize how the duplicate replaces files on the
destination drive.
If you modify the destination location for the Maxtor OneTouch
script or another duplicate script in Retrospect Express, it will
default to “replace the entire contents” of the selected drive or
folder. This will erase all files on the destination drive’s backup
folder and will only copy the selected files from the source
drive’s folder.
duplicate
backup
Using Your Drive29
3
It is strongly recommended that you:
• Select the option to “Replace Corresponding Files”
• Define a folder on the destination drive dedicated to your
duplicate backups.
Figure 1.
Replace Corresponding Files
Archiving Files
Archive
is another type of backup you can do with Retrospect
Express. Note that using this function will permanently remove
files from the source drive and place them on the destination drive.
If your destination drive is lost or damaged, you will have lost your
only copy of these files.
Can I do other types of backup?
Yes. Using Retrospect Express, you can also create a script to back
up multiple revisions of each file or to back up multiple drives or
folders to a single backup set. This is the second type of backup
you can create and customize. To access files contained in the
backup set, use Retrospect Express.
More Information
To learn more about creating a backup script, go to:
www.maxtorkb.com and enter “OneTouch” in the search function.
Refer to the Express User’s Guide for detailed information about
creating custom scripts and backup sets.
Restoring Files
It is easy to restore files that have been backed up using the
Maxtor OneTouch feature.
To restore files:
Select the drive containing the copy of your files.
1.
Open the
2.
that contains your backup copy.
The folder is named ‘Backup copy of
(Only the first 9 characters of this name will be used).
Retrospect Backup
folder and then the folder
your_disk_name’
30
Drag the file or group of files you wish to restore to the
3.
desired folder as you would to move or copy any
other file.
If you are not sure where the files you want to restore are
located, use your operating system’s Find command to search
the drive containing the backup data.
Changing Your Maxtor OneTouch Backup Settings
Open
1.
2.
3.
4.
5.
6.
7.
Retrospect Express
The
Retrospect Express Directory
Click the
The
will appear.
Click
The
Select the
Press the
A window appears asking: ‘Really forget Script?’
Click OK.
Quit Retrospect Express by going to the
selecting
Automate
Scripted Retrospect operations
Scripts
.
Scripts
window will appear.
Maxtor OneTouch
Delete
key on your keyboard.
Quit
.
tab.
.
window will open.
window
script.
File
menu and
Push the button on the front of the drive.
8.
The Maxtor OneTouch setup wizard will start.
Follow the steps, starting at step 2 in “Setting Up the
9.
Maxtor OneTouch Feature” on page 32.
Adding Maxtor OneTouch Advanced Features
You can further customize your Maxtor OneTouch script with
advanced features from Retrospect Express. To learn more
about these advanced features, use the
in the Retrospect Express Folder on your Macintosh. If is not
installed on your computer, you can access it on the Maxtor
installation CD.
Express User’s Guide
Retrospect User’s Guide
Use the
folder on your Macintosh. If it is not installed on your computer,
you can access it on the Maxtor installation CD.
Retrospect Express User’s Guide on the CD:
Express User’s Guide
Insert the Maxtor Installation CD into your CD-ROM
1.
drive.
The Install CD icon will appear on your desktop.
Double-click the CD icon to open it.
2.
Open the folder appropriate for your language.
3.
in the Retrospect Express
3
Using Your Drive31
3
Drag the
4.
hard drive.
Double-click the
5.
You will need Adobe Acrobat Reader installed to open the
guide. If you do not have it, you can download and install it
for free from Adobe’s web site: www.adobe.com
Express User’s Guide
Express User’s Guide
onto your Macintosh’s
to open it.
Macintosh OS 9
Setting Up the Maxtor OneTouch Feature
You can set up the Maxtor OneTouch feature to automatically make
a backup copy of your selected files each time you press the
OneTouch button.
Before you begin, make sure the Maxtor Install CD is
in your CD-ROM drive.
To set up the Maxtor OneTouch button feature
Push the button on the front of your drive.
1.
If you have not already registered, a window will appear:
‘Would you like to register Retrospect Express now?
If you have already registered, skip to step
Choose either
2.
Already Registered
Register Now, Register Later
.
4.
or
not
If you choose
If you chose
Retrospect Express
Maxtor OneTouch Setup.
Enter the required information on the form.
3.
• Click
• Click
• Click
By registering
receiving product updates, special offers, and important
information about other data storage solutions from Maxtor.
Retrospect Express will open and the
4.
Setup
1. Your registration information is collected and maintained according
to the EMC and Maxtor privacy policies located on their respective
web sites.
If you choose to e-mail the information, make sure you are
connected to the Internet.
If you choose to print the information, you can fax the form to EMC
Dantz Corporation at +1 925 253 9099.
Register Now
Register Later
will open. Go directly to Step 4 -
Email
to register via email
Print
to register via mail
Register Later
screen will appear.
if you do not want to register now.
1
your new drive, you will have the option of
, go to the next step.
or
Already Registered
Maxtor OneTouch
,
32
Click
The
Next
.
Step 1
Screen will appear.
This selection does not copy your operating system files or
Internet cache files.
5.
Select the drive to copy your files from and click
The
Step 2
screen will appear.
6.
Choose the type of files to copy:
Just Documents
including your favorite files, bookmarks, and cookies. This
selection is ideal for most users.
Applications and Documents copies application files in
addition to documents. This selection allows you to restore an
application file if it has become damaged. Refer to the
Retrospect User’s Guide for instructions on how to make
a complete system backup copy.
copies only documents you have created
Next
Make your choice and click
The
Step 3
7.
drive or another drive on your computer as the location to store
the copy of your files. Click
You cannot select the same drive to be both the source and
destination for your files. The source and destination drives
must be different.
The “
Congratulations...now ready
.
To complete the Maxtor OneTouch setup, click
8.
Go to the
9.
Retrospect Express.
You are now ready to use the Maxtor OneTouch feature!
Each time you touch the button, Retrospect Express makes a copy
of the folders and files on your source drive exactly as they exist at
that time.
screen will appear. Select the Maxtor OneTouch II
File
menu and choose
The length of time for the backup process depends on the
number of files on your computer.
Next
.
Next
.
” screen appears.
Quit
to exit
Using Your Drive33
Finish
3
.
3
The OneTouch button may not function when Retrospect Express
is already running. To correct the problem, go to the
Retrospect, and choose
Only the current versions of your files are saved. Backup
copies made with the default Maxtor OneTouch feature do
not include earlier versions of files you have deleted since
the last time you pressed the Maxtor OneTouch button.
Any files that are currently open are not saved, so close any
files you wish to be copied.
You may customize Retrospect Express to create backup
copies of your files which will include revisions made on a
daily basis. See the Express User’s Guide, included on the
install CD.
Quit
.
File
menu in
Using Retrospect Express HD
Windows
Understanding Restore Points
The first step to backing your files is to create a restore point. A
restore point is simply a snapshot of your files based on a specific
date in time. It contains all the files and folders you select to back
up, as they exist at the time that you back up.
A restore point can be anything from a few files and folders to
every file on your computer. Each time you back up, Retrospect
Express HD adds a new restore point to your backup drive; thereby
preserving copies of backed-up files and folders from multiple
points in time. If there is not enough free disk space to add a new
restore point, Retrospect Express HD automatically deletes older
restore points to make room for new ones.
You can restore individual files and folders from any restore point
back to your computer. You can also restore your entire computer
to its state at the time a restore point was created.
Once you set up a backup, you can start it at any time by pressing
the button on your Maxtor OneTouch II FireWire 800 drive. You can
also schedule backups to take place automatically on specific days
of the week.
In the “Restoring your computer” section, later in this chapter, we
will show you how to restore all the files on your computer in the
event that your system is damaged or completely erased.
34
Opening Retrospect Express HD
You can open Retrospect Express HD from either the Start Menu:
• Start >Programs >Dantz >Retrospect Express HD
From the System Tray:
• Right-click the red Retrospect Express HD icon:
OR
Press the OneTouch button
Figure 12.
Running an Immediate Backup
Though comprehensive backups can be scheduled to run at predetermined times, you can launch them at any time by doing one
of the following:
• Press the OneTouch button - this will launch your backup
immediately
• Right-Click on the Retrospect icon located in the System
Tray and select
• Open Retrospect Express HD and click
Back up now
from the pop-up menu.
Back up now.
Revising Your Backup Settings
Open Retrospect Express HD.
1.
The Welcome Screen will appear. It should identify
2.
when the next scheduled backup is to take place.
Click
Setup
to make changes to your backup.
Choose Comprehensive Backup and click
3.
Click
Next
4.
Change the days of the week or the starting time of your
5.
Backup and click
Retrospect Express window where your changes will be
displayed and will go into effect at your next Backup.
at the Save Restore Points window
Finish.
You will then return to the main
Next
.
3
Using Your Drive35
3
Restoring From Your Backup
At times, your critical data may be corrupted. Fortunately, Retrospect
Express HD provides you with the ability to restore your crucial files.
If you need to restore your entire computer, see “Restoring
Your Computer” on page 40.
Open Retrospect Express HD
1.
The Welcome Screen will appear, with the next
scheduled backup displayed.
Click
Restore
2.
Select a restore point from which you wish to recover
3.
your data and click
Retrospect Express HD will now scan your computer.
Place a check in each box containing data you wish
4.
to restore
Use the search field to find specific files
5.
.
Next
.
Click
Next
6.
You will now be asked where you wish to restore your
files to. You have two options:
Make your choice and click
7.
Retrospect Express HD will then restore the files to your
pre-selected location and provide you with the time that it
will take to complete the restore. When finished, the
Retrospect Express HD window will appear.
.
• Their original location
• The following location
Restore
.
Understanding the Restore Points Window
The restore points window shows a calendar with the date in bold
for the days that restore points were created. It will also list all the
restore points in ascending order in a list box.
When you select a date on the calendar, the list of restore points
will automatically scroll to show all those that are associated with
that specific date. The latest backup on that date will be
highlighted. The drive for the restore point will also be shown.
A green icon will appear before the date if the backup was
successful, a yellow icon if the backup succeeded with some
non-fatal errors, and a red icon if the backup failed.
36
If you manually cancel a backup, it is considered to be a
fatal error.
If the restore point has a yellow or red icon, you can right-click the
restore point to show the operation log, which will show you more
information about the error.
Locking Restore Points
Retrospect Express HD's Grooming Technology manages your
restore points by automatically adding the latest restore points and
removing the oldest. However, there may be times that you do not
want certain restore points removed from your system. In order to
prevent restore points from being deleted, you must lock them.
Open Retrospect Express.
1.
Click
Restore
2.
Highlight a restore point that you wish to use to lock
3.
your data and click
of the restore point screen.
To unlock a restore point, simply repeat this procedure
4.
and the restore point will be unlocked when you click
Lock again.
.
Lock
located in the upper right corner
Viewing Restore Point Logs
There may be times that you want to see what may be causing
problems with various restore points. You can accomplish this
through viewing a restore point log.
1. Open Retrospect Express HD.
2. Click Restore.
3. Highlight a restore point that you wish to use to view
and click on the View Log button located in the upper
right corner of the restore point screen.
Deleting Restore Points
Retrospect Express HD provides you with the ability to manually
delete restore points. To manually delete a restore to point.
1. Open Retrospect Express
2. Click Restore.
3. Highlight a restore point that you wish to remove and
click on the delete button (the Red X) located in the
upper right corner of the Restore.
When a restore point is deleted, Retrospect Express HD will
reclaim the disk space. This process can take a long time.
Do not turn off your computer until the process is complete.
3
Using Your Drive37
3
Creating Retrospect Express HD Duplicates
A duplicate saves the most recent version of files, in their original
format, and overwrites the previous version. The following steps
will show you how to create a duplicate.
Please be aware of the following information when
creating duplicates:
•You cannot use Retrospect Express HD's comprehensive
backup and duplicate features at the same time.
•Duplicates are NOT automated nor can they be scheduled.
•You can only run a duplicate "On Demand"; this means that
the only time a duplicate is opened is when you manually
open it.
•A duplicate will always overwrite previous versions of files.
1. Launch Retrospect Express
2. Click Setup.
The Select the type of Backup window will be displayed.
3. Click Duplicate and click Next.
From the file duplication window, you can:
•Choose specific files and folders
•Choose files by type
4. Make your choice and click Next.
You will then be prompted to select a disk where you
wish to store your duplicate files.
5. Check the appropriate box associated with your Maxtor
OneTouch II drive (or whichever drive you wish to back
up to) and click Finish.
The welcome screen will appear where your duplicate
settings are displayed.
6. Click Duplicate now to start the first duplicate backup.
38
Restoring Files from a Duplicate
Restoring files from a duplicate is as simple as drag and drop.
1. Open My Computer and double-click on the drive letter
associated with your Maxtor OneTouch II drive (or
whichever drive you used to do your duplicate backup).
Figure 13. Retrospect Duplicates folder
2. Double-click on the Retrospect Duplicates folder
3
Figure 14. Duplicate Backup files
3. Select the folder which contains your files and copy your
files back to your PC.
Using Your Drive39
3
Restoring Your Computer
If disaster has struck and your system software is damaged or
completely erased, this chapter provides you with step-by-step
instructions on how to restore your system.
These steps will be successful only if you have backed up your
system using Retropsect.
What’s contained in a full system restore?
•Your current operating system
•Your applications
•Your personal files
•Your computer’s settings - including the registry (on Windows)
Before you begin. . .
Because of factors like processor type, motherboard, video display
card and other hardware that is specific to your brand and model of
computer, we urge you to only do a full system restore to the
same computer. Restoring your operating system, its applications
and settings to another computer with different hardware is not
supported and may cause significant problems with that computer.
_________________________________________
2 The Maxtor OneTouch II drive, in combination with the included Dantz Retrospect
Express software, supports a complete system restore capability (Operating
System, drivers, applications, settings and user files) back to the original computer
system (running the same operating system) that the backup copy was made from,
when performed according to the steps described in this chapter. If you need to
restore data to a different computer and / or a different operating system, this
product will only support the restoration of user files and does not support under
those circumstances restoration of the Operating System, drivers, applications or
settings.
2
Basic Guidelines
For your system restore to be successful, we recommend that
you restore your system only:
•To the same computer and same internal drive, or
•To the same computer and new internal drive
If you cannot restore to your original computer or an identical
system, you can restore all of your personal files to a different
computer. For more information, see www.maxtorkb.com.
Restoring Your Complete System
Macintosh OS 9
Before you begin, you must format your system hard drive and
install your operating system. If you had multiple partitions on your
hard drive(s), you must create and format the same number of disk
partitions. These partitions must be of equal or greater size to what
they were on your original system. For information on how to
partition and format your system drive, see the Maxtor
KnowledgeBase online at: www.maxtorkb.com.
Restoring your OS X system
For instructions on restoring your complete Macintosh OS X
system, see the Quick Start poster included with your
Maxtor OneTouch II drive.
40
Most Macintosh computers are setup at the factory with
only one partition per hard drive. If you did not have multiple
partitions on any of your hard drives, all you have to do is
reformat your hard disk(s) and re-install your Macintosh
operating system. For more information, see your
Macintosh manual.
6. Select Restore an entire disk and click OK.
The ‘Accessing more backup sets’ window will appear
asking you to open an existing catalog file or rebuild one.
7. Click Open.
Do not partition or reformat the Maxtor OneTouch II drive
that your system backup is stored on.
Once you get your system running, reinstall Retrospect
Express using the Maxtor Install CD. See “Installing Your
Drive” on page 6 in chapter 2.
To restore your system:
1. Prepare your hard drive. Partition, if necessary, and
format.
2. Install your operating system.
3. Reinstall Maxtor OneTouch software including
Retrospect Express. (For more information see page 7
in chapter 2.)
4. Open Retrospect Express.
The Retrospect Express Directory window will open.
5. Click Restore.
A window will appear asking you to ‘Select the restore
type’
Find and select the system backup set on your
Maxtor OneTouch II drive.
8. Click Open.
Your system backup set should appear in the top part of
the Restore from Backup:Source window. Make sure it
is selected.
9. Click OK.
The Destination Selection window will now appear,
asking you to choose a ‘Destination for restore.’
Make sure Restore Entire Disk is selected. and select
the drive that you want to restore your system to (your
Macintosh hard drive where the system was originally
installed).
10. Click OK.
A window will appear asking you if you really want to
restore to the drive you selected, replacing it’s
entire contents.
Using Your Drive41
3
11. Click Replace.
Retrospect will scan your system (This may take a
few minutes).
15. Restart your Macintosh.
If the system restore was successful, you should find all of the files
that you originally backed up.
3
The Restore from Backup window will appear, to confirm
the source (your Maxtor OneTouch II drive) and the
destination (your Macintosh hard drive) for the restore.
12. Click Restore.
A window will appear asking you: ‘Really Execute?’
13. Click OK.
(If the ‘Really Execute?’ window appears again, click OK.)
Retrospect will begin to restore your system.
This process may take several minutes.
When Retrospect Express finishes, you should see the
message: ‘Execution completed successfully.’
You can view the Log to make sure that all of your files
were restored by going to the Window menu and
selecting Log.
14. Quit Retrospect, by going to the File menu and
selecting Quit.
42
Restoring Your Complete System
Windows
To restore your system:
1. Prepare your hard drive. Partition, if necessary, and format.
2. Install your operating system.
The following service packs need to be applied:
Windows 2000: Service Pack 3 or later.
Windows XP: Service Pack 1 or later.
Microsoft Internet Explorer 5.01 or later is required for all
windows operating systems.
3. Reinstall the Maxtor OneTouch software including
Retrospect. (For more information see chapter 2.)
4. Open Retrospect Express HD.
5. Click Restore
The next window displays a calendar with a listing of all
your restore points.
6. Select the date that contains the restore point you wish
to restore from.
7. Click the restore point you wish to restore from.
8. Click Next.
You are now asked which files and folders you wish to
restore.
9. Place a check next to My Computer to select your entire
computer for restore.
10. Click Next.
You will now select where you want to restore your files.
11. Select To Their original location on: - to restore them
to the exact location that they were initially copied from.
All data will be lost on the current source location during
this process.
12. Click Restore.
At this point, Retrospect Express HD will start restoring
files to your system. A status bar will show the progress
of the restoration. If needed, you can press Stop to end
the restore process.
If your system restore was successful, you can exit
Retrospect.
13. Click the red ‘X’ in the upper right corner of the window.
14. Restart your computer.
Your system may require more than one restart. Follow any
additional on-screen instructions, if necessary, to complete
your system restore.
Using the Maxtor OneTouch Settings
Your Maxtor OneTouch II FireWire 800 drive includes a utility that
allows you to:
• Find out more information about your drive
• Customize your OneTouch button to open a different
application or file
• Control power management settings for your drive
• Change performance settings
• Enable password security to restrict access to your
Maxtor OneTouch II drive
• Run diagnostic tests to troubleshoot potential hardware
problems with your OneTouch II drive
3
Using Your Drive43
3
Macintosh
The OneTouch Settings utility does not work with USB
using OS 9.
Opening the OneTouch Settings utility
Go to the Applications folder on your Macintosh and open the
Maxtor OneTouchSettings.
The Maxtor OneTouch Settings window will appear.
The features are grouped into four sections:
OneTouch Action: Where you can customize the
OneTouch button.
DriveLockTM Data Security: Where you can control access to
your Maxtor OneTouch II drive.
Diagnostics: Where you can check the health of your drive.
Tuning: Where you can adjust the performance of your drive.
OneTouch Action
You can set the button on your Maxtor OneTouch II drive
to open an application or file of your choice.
1. Select your Maxtor OneTouch II Drive in the window
2. Click Select Action...,
3. Select the application or file.
4. Click Set Action.
If you did the Full Installation, including Retrospect, the
button on your Maxtor OneTouch II drive is automatically set
to start your backup whenever you press it. If you customize
it, it will disable your OneTouch button backup settings.
However, you can reset the button at any time by clicking
Revert Settings. If you also have a Personal Storage 5000
drive, you can set its button to launch a different application.
DriveLockData Security
You can set a password for your Maxtor OneTouch II drive.
Every time your drive is on and connected to your computer,
including when you start or restart your computer, or when you
turn off your drive and turn it back on, you will need to enter
your password or the answer to your secret question, which
you setup when you create your password, in order to use
your drive.
If you have forgotten your password, you can attempt to
re-enter it or to recover it, by answering your secret question.
You are allowed 5 attempts before you must turn off your drive
and turn it back on, at which point you can try an additional
5 times.
If you are not able to recover your password, the only
other way to unlock the drive is to erase all of
its contents.
44
Setting your Password
1. Click DriveLock Data Security
2. Enter and re-enter a Password
Your password must contain at least six characters and
one digit.
You may also choose a secret question (from the list
provided) and type in the answer. If you do not want to
choose a secret question and answer, go to step 5.
3. Choose a Secret Question.
4. Enter and re-enter an answer to the question.
5. Click Set Password or Set Password and Q/A, if you
chose a secret question and answer.
Changing your Password
1. Click DriveLock Data Security.
2. Enter your current Password.
3. Enter and re-enter a new Password.
You may also choose a secret question (from the list
provided) and type in the answer. If you do not want to
choose a secret question and answer, go to step 5.
4. Choose a Secret Question.
5. Enter and re-enter an answer to the question.
6. Click Change Password.
Disable Security
If you decide you want to disable the password you created, follow
these steps:
1. Open the Maxtor OneTouch Settings utility and click
DriveLock Data Security or click Open Utility from the
Maxtor screen that asks you for your password.
2. Enter your Password.
3. Click Disable Security.
The Default setting for the Security setting is disabled.
Erase Drive
If all attempts to recover your password fail and you need to erase
your drive, follow these steps:
1.Click DriveLock Data Security.
2.Click Password Unknown.
3. Click Erase Drive.
The Authenticate window will open
4. Enter the Name and Password for your computer and
click OK.
A window will appear, asking you to confirm “...that you
intend to destroy all data on this drive.”
5. Type the 5-digit number that you see on the left in the
box on the right and click Erase Drive.
3
Using Your Drive45
3
When the erase process is complete, a window will
appear with the message that the disk has unreadable.
6. For OS X: click Initialize...
The Apple Disk Utility will open.
To format your drive in OS X, see “Macintosh OS X” on
page 22 in chapter 2.
For OS 9: To format your drive in OS 9, see “Macintosh
OS 9” on page 13 in chapter 2.
Do not turn off your computer or your drive during the erase
or formatting process.
Diagnostics and Tuning
Diagnostic Test
You can check the health of your drive and adjust its
performance.
If you suspect there may be problems with your
Maxtor OneTouch II drive, you can run the diagnostic test:
Click Begin Test.
If the test finds your drive to be defective, it will display a
Return Material Authorization (RMA) diagnostic code you will
use to return your drive for repairs under warranty.
Tuning
You can adjust the performance of your drive.
Tune for Maximum Performance: provides improved data
throughput when data access patterns are random in nature.
Power Management Settings for OS X
1. Under the Apple menu, select System Preferences.
The System Preferences window will open.
2. Click the Energy Saver icon (a light bulb).
The Energy Saver panel will open, and the Sleep
settings should be displayed.
3. Make sure the checkbox for ‘Put the hard disk(s) to
sleep when possible’ is checked.
Power Management Settings for OS 9
1. Under the Apple menu, select Control Panels.
The Control Panels folder will open.
2. Find and open the Energy Saver control panel.
The Energy Saver window will open, and the Sleep
Setup settings should be displayed.
3. Make sure the checkbox for ‘Separate timing for hard disk
sleep’ is checked.
46
The slider at the bottom of the screen controls the time
period of inactivity before the all system hard drives will go
to sleep. It is possible to choose as short as 10 minutes
and as long as 60 minutes. You can also set it to never go
to sleep.
4. Select a time period using the slider in the bottom of the
window.
5. Close the Energy Saver control panel.
Windows
Opening the OneTouch Settings utility
Double-click the Maxtor OneTouch shortcut icon on
your desktop.
The Maxtor Main Menu will appear.
The features are grouped into 3 functional areas:
Setup & Restore: Where you set up and run your backups as
well as restore files from a backup using Retrospect Express
HD. For more information see “Using Retrospect Express HD”
on page 34 earlier in this chapter.
Drive Management: Where you can view information about
your drive, adjust power settings, customize the OneTouch
button, run diagnostics, and adjust performance settings.
Security Settings: Where you can control access to your
Maxtor OneTouch II drive.
Drive Management
Click Drive Management
The Manage My Maxtor OneTouch II drive screen will
appear.
View Drive Information
This provides you with information about your drive including
model number, serial number capacity, and more.
Adjust Power Settings
You can set your Maxtor OneTouch II drive to go to sleep (low
power mode) after a period of inactivity. Simply select one of
the time options from the drop-down menu and click Apply.
Customize OneTouch Button
You can set the button on your Maxtor OneTouch II drive to
open an application or file of your choice. Click Browse,
double-click the application or file, and click Apply.
If you did the Full Installation, including Retrospect, the
button on your Maxtor OneTouch II drive is automatically
set to start a full system backup whenever you press it.
If you customize it, it will disable your OneTouch button
backup settings. However, you can reset the button at
any time by clicking Default. If you also have a Personal
Storage 5000 drive, you can set its button to launch a
different application.
3
Using Your Drive47
3
Run Diagnostics
You can check the health of your drive. If you suspect there
may be problems with your Maxtor OneTouch II drive, click
Test to run a diagnostic on your drive. If the test finds your
drive to be defective, it will display an Return Material
Authorization (RMA) code you will use to return your drive for
repairs under warranty.
Adjust Performance
You can adjust the performance of your drive.
Highest Performance: provides improved data throughput
when data access patterns are random in nature.
Security Settings
Click Security Settings
If you have not created a password, the Set Password screen
will appear.
If you set a password for your Maxtor OneTouch II drive, every
time your drive is on and connected to your computer,
including when you start or restart your computer, or when you
turn off your drive and turn it back on, you will need to enter
your password in order to use your drive.
If you have forgotten your password, you can attempt to
re-enter it or to recover it, by answering a question that you
setup originally when you created your password. You are
allowed 5 attempts before you must turn off your drive and
turn it back on, to try again at which point you can try an
additional 5 times.
If you are not able to recover your password, the only
other way to unlock the drive is to erase all of
its contents.
Setting your Password
1. Click Security Settings
2. Enter and re-enter a Password
Your password must contain at least six characters and
one digit.
You may also choose a secret question (from the list
provided) and type in the answer. If you do not want to
choose a secret question and answer, go to step 5.
3. Choose a Secret Question.
4. Enter and re-enter an answer to the question.
5. Click Apply.
6. Click Confirm.
7. Click Close.
Changing your Password
1. Click Security Settings.
2. Click Change Password.
3. Enter your current Password.
4. Click Continue.
5. Enter a new password following steps 2 - 6 in Setting
your Password.
48
Disable Security
If you decide you want to disable the password you created,
follow these steps:
1.Click Security Settings.
2.Click Disable Security.
3.Enter your current Password.
4.Click Apply.
5.Click Close.
The default setting for the security setting is disabled.
Erase Drive
If all attempts to recover your password fail and you need to erase
your drive, follow these steps:
1.Click Security Settings.
2.Click Erase Drive.
3.Click Confirm.
4. Click Yes.
The erase process may take up to two hours or more,
depending on your operating system.
Do not turn off your computer or your drive during the erase
or formatting process.
5. After the erase process is complete, turn off your drive
and turn it back on.
The Format Drive window will appear.
6. Click Format.
The formatting process may take up to two hours or more,
depending on your operating system.
Retrospect Express User’s Guide
For Macintosh: Use the Express User’s Guide in the Retrospect
Express Folder on your Macintosh. If is not installed on your
computer, you can access it on the Maxtor installation CD.
For Windows: Use the built-in help system in Retrospect
Express HD by clicking the question mark icon at the top of the
screen in Retrospect.
Macintosh version of the Retrospect User’s Guide on the CD:
1. Insert the Maxtor Installation CD into your CD-ROM drive.
The Install CD icon will appear on your desktop.
2. Double-click the CD icon to open it.
3. Open the folder appropriate for your language.
4. Drag the Express User’s Guide onto your Macintosh’s
hard drive.
5. Double-click the Express User’s Guide to open it.
3
Using Your Drive49
3
Note: You will need Adobe Acrobat Reader installed to open
the guide. If you do not have it, you can download and install
it for free from Adobe’s web site: www.adobe.com
Installing Applications on Your Drive
You may install and run applications from your drive like any other
drive on your system. If you connect the drive to your system using
a USB 1.1 interface, the data transfer rate is approximately 1 MB
per second. Because of this, installing applications on a drive using the USB 1.1 interface is not recommended. However, you
can store the data for many applications and then access the data
over a USB 1.1 interface.
Moving Data Between Two Systems
Your Maxtor OneTouch II drive provides a great tool for moving
large amounts of data between two systems– whether they be
Macintosh Computers, Windows PCs, or both. Certain considerations must be accounted for before proceeding. For more
information, see the Maxtor online KnowledgeBase at:
www.maxtorkb.com.
Playing Games
CD-ROM-based games typically run faster when they are on a
hard drive rather than running them from the CD. You can use
your Maxtor OneTouch II drive to store and play CD-ROM games.
Some Macintosh-based and most Windows-based
applications installed on your drive will only run on the
computer where the application was installed. If you move
your drive to any other computer, the application may no
longer function. Once the drive is reconnected to the
computer where the application was originally installed,
the application will function properly.
Editing Video
Using a computer to capture and edit video recorded with a
digital camcorder is quickly becoming popular. Digital video files are
typically very large, using about 13 GB per hour of video content.
Maxtor recommends connecting your drive using the FireWire
interface for best results when working with video.
50
Storing Audio
Using your computer as an audio jukebox is a very popular
application. This allows you to store and play thousands of your
favorite songs. You can also create and manage an audio library.
Using Security Lock
Your new drive includes a security locking slot on the back of the
drive. The slot is compatible with most security locking cables.
Adding Rubber Feet to Your
Maxtor OneTouch II Drive
If you plan to use your drive on a desk surface, your kit includes
four rubber feet to protect your drive and the surface of your desk.
To apply the feet:
1. Make sure your drive is disconnected properly from your
computer. (“Connecting and Disconnecting the Drive”
on page 27).
2. Make sure your drive is turned off, by turning off the
power switch on the back of the drive.
3. Turn your drive so that the ridges are facing up. This is
the bottom of the drive.
4. Place two rubber feet on each ridge on the bottom of
your drive. One should be placed near the front and the
other toward the back of each ridge.
Bottom of Drive
Rubber Feet
Placement
Figure 15. Adding Rubber Feet to Your Drive
3
Using Your Drive51
4
Glossary
4
Backup –
you selected to back up from a specific point in time. Previous backups are
preserved, allowing you to store copies of your backup files from multiple
points in time. See
Byte –
equal to 8 bits.
Capacity –
stored on a drive. Also known as
Daisy chain –
connected to each other in a series. The FireWire interface, for example,
supports a daisy chain of up to 62 drives.
Data Transfer Rate –
the drive.
Defrag –
file physically contiguous on the drive, which can enhance your drive’s
performance.
Device Driver –
with peripheral devices such as hard drives and CD-ROM drives. Each type
of device requires a different driver. Device driver programs are stored on a
computer’s hard drive and are loaded into memory when the computer is
started or when a device is plugged into the computer.
In Restropsect HD, a backup contains all the files and folders
Restore Point.
A unit of storage on a drive that holds a single character. A byte is
The amount of information, measured in bytes, that can be
A hardware configuration in which peripheral devices are
(or defragment) A software utility that keeps the data for each
A software program that enables a PC to communicate
storage capacity
The speed at which data transfers to and from
.
52
Duplicate –
recent version of files, in their original format, and overwrites the previous
version.
External Hard Drive –
drive mechanism connected to a computer via a FireWire or USB interface.
FireWire –
high-performance, serial bus defined by the Institute of Electrical and
Electronics Engineers (IEEE) as a standard for connecting digital devices
together. It is ideal for connecting computers and hard drives to digital
video and audio equipment.
GB –
Hard Drive –
and retrieval, incorporating one or more rotating disks on which data is
recorded, stored, and read magnetically.
Hot-Swap –
devices while the computer and the devices are running. External drives,
such as the Maxtor OneTouch II drive can be hot-swapped.
KB –
MB –
In Retrospect Express HD, a duplicate saves the most
A external peripheral device containing a hard
The FireWire interface, also known as 1394 and i.LINK, is a
(Gigabyte) Equal to 1,000,000,000 (billion) bytes.
An electromechanical device used for information storage
This feature allows you to connect and disconnect external
(Kilobyte) Equal to 1,000 (thousand) bytes.
(Megabyte) Equal to 1,000,000 (million) bytes.
Mb –
(Megabit) When used to describe data storage, equal to one million
bits.
Mbps –
(Megabits per second) When used to described data transfer
rates, it refers to one million bits per second.
NTFS –
The primary file system for Windows 2000 and XP operating
system that organizes files on your computer. Supports large capacity hard
drives up to 2 TB.
Operating System –
installed on your system to communicate with computer hardware such as
a hard drive and processor.
Partition –
system treats each partition as if it were a separate hard drive. Each partition
is assigned a unique drive letter in Windows or icon in the Mac OS.
Port –
or chassis for connecting peripheral devices, such as a USB socket or
FireWire socket.
A way to logically divide a hard drive so that an operating
A connection or socket on the motherboard, controller card, case,
Software that allows the user and programs
Restore Point –
time. It contains all the files and folders you select to backup, as they exist
at the time that you back up.
Script –
to run at some future date and time or on a repeating schedule, such as
daily. You may create as many scripts as you wish.
Spin Down –
When a disk spins down, it stops spinning, thus conserving power.
TB –
(Terabyte) Equal to 1,000,000,000,000 (trillion) bytes.
USB –
Universal Serial Bus, a standard for connecting external devices to
your computer.
Volume –
often used as a synonym for the drive itself, but it is possible for a single
drive to contain more than one volume or for a volume to span more than
one drive.
A snapshot of your files based on a specific date in
A saved backup procedure for Retrospect that you can schedule
Refers to the actual spinning of the disk mechanism.
A fixed amount of storage on a hard drive. The term volume is
4
Glossary53
Index
A
About this Guide 5
Adding Rubber Feet to 51
Your OneTouch II Drive
Archiving files 39
B
Backing up your computer 27
C
Changing Your Maxtor 40
OneTouch Backup Settings
Connecting and Disconnecting27
the Drive
D
Disconnect the drive28
from a Macintosh
Disconnect the drive from a 28
Windows system
Drive components 2
H
Handling Precautions 4
I
Installing
push-button feature 6
the software 6
Installing Applications on Your Drive 50
Installing Your Drive6
Installing Drivers Only 26
54
M
Mac OS X
Installing the Software7
Mac OS 9
Installing the Software13
Macintosh OneTouch Settings42
Changing your Password48
Diagnostics and Tuning46
Disable Security49
DriveLock Data Security44
Erase Drive49
OneTouch Action44
Setting your Password45
Moving Data Between Two Systems50
O
Maxtor OneTouch II Drive Components 2
OneTouch lights 27
P
Playing Games 50
Power Management OS 946
Power Management OS X46
R
Restoring your Computer40
Retrospect,
Installing the software6
Retrospect User Guide 40, 47
S
Setting Up10
Setting Up the Maxtor32
OneTouch Feature Mac OS 9
Software
Installing6
Storing Audio 50
System Requirements 3
Support
Maxtor5
U
Using Retrospect Express HD34
Using Retrospect Express Mac40
Using the Maxtor42
OneTouch Settings
Using Security Lock50
Using Your Drive27
W
Windows OneTouch Settings42
Adjust Performance48
Adjust Power Settings47
Changing Your Password48
Customize OneTouch Button47
Disable Security49
Drive Management47
Erase Drive49
Highest Performance48
Security Settings48
Setting your Password45
Silent Mode56
View Drive Information47