Before installing the hard drive, please write down the serial number and the model number information.
If you ever need to contact Maxtor Support, you must provide this information about your hard drive prior to assistance.
Several hard drive models are illustrated below to help you identify where these numbers are located. Use the drawing that looks
like your hard drive, then locate the model and serial numbers from your hard drive and write these numbers in the space provided.
Serial
Number
Model
Number
Serial
Number
Serial
Number
Model
Model
Number
Number
Model Number __________________________________ Serial Number (S/N) __________________________________
PAGE 1
D
iam
ondMa
x
XX
S/N: XXXXXXXX
XXXXXXXXXX
P/N: XXXXXX-XXX
Firmware: X.XXX
Date Code: XXXXX Site Code: XX
Caution. Product warranty is void if any seal
or label is removed, or if the drive experiences
shock in excess of 350 Gs.
For Technical Support and Regional Contact
information, please visit www.maxtor.com
I
nstallation
S
ummary
For easy installation use MaxBlast software, available at www.maxtor.com.
Use an 80-conductor Ultra ATA cable with this drive to achieve the best performance.
1. Set the jumper to Cable Select if using an Ultra ATA cable, cable position determines
Master (black connector) or Slave (gray).
2. Mount the drive using two screws per side.
Do not over tighten the screws.
3. Install the power and data cables.
4. Run your computer BIOS/system setup program.
Select the Auto-detect option and enable Logical
Block Addressing (LBA). Save and Exit the setup
program.
5. Prepare the drive for use with your Operating System. See your OS instructions for
details. Be careful to select the correct drive. Always backup critical data before
®
making changes. Windows XP or 2000 prepares the drive during installation.
®
Windows ME or 98 uses FDISK and Format commands. Macintosh uses Disk Utility
in the utilities folder.
M
anufacture
3.5
S
eries
7200
.
xx
*One Gbyte equals one billion bytes when referring to hard drive capacity.
Accessible capacity may vary depending on operating environment and formatting.
XXXXXXX
GB* PATA
XXX
+5V x.xx A
+12V x.xx A
Product of Singapore
MIC
XXX-XXXXX (X)
Master = ON
Slave = OFF
Cable select
d b
y
S
eagate
T
echnolog
y
I
nternational
P
r
oduct o
f xxxxxx
,
xxxxxx
R
N176
E106814
D33027
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
FIGURE 1 INCLUDED IN THIS KIT
1. Maxtor ATA Hard Drive
2. Ultra ATA Interface Cable
3. Driver CD or Diskette
4. Mounting Screws
™
Max•Blast
Introduction
Thank you for selecting a Maxtor hard drive storage product. This installation
guide will lead you through the installation of your hard drive.
The Maxtor Hard Drive Kit includes the components shown in Figure 1. Your
computer may need some or all of these parts to complete the installation.
You will also need the tools shown in Figure 2 on page 3 including a full version
of your operating system to install the hard drive in your computer.
Handling the Hard Drive
Your hard drive should be handled with care during unpacking and installation.
Damage to hard drives is typically caused by rough handling, shock, vibration,
or electrostatic discharge (ESD). Be aware of the following precautions when
unpacking and handling your hard drive:
– Save the packing materials in case you need to return your hard drive.
– Allow the hard drive to reach room temperature before opening the anti-
static bag.
– Handle the hard drive by its sides. Do not touch the circuit board
electronics on the bottom of the hard drive.
– Do not connect or disconnect any hard drive cables when the system is
powered on.
– Do not drop, jar, or bump the hard drive.
PAGE 2
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Important Notice for Drives Larger than 137 GB
Some systems do not properly support the full capacity of an internal drive larger
than 137 GB. To ensure proper installation, read “Using a Drive Larger than 137
GB” on page 21 before setting up the drive.
Installing the Drive with an Ultra ATA PCI Card
If you are installing this hard drive with an Ultra ATA-compatible PCI adapter card
(such as the Maxtor SATA/150 and ATA/133 Combo Card, use the PCI card
documentation to install the card before installing the hard drive. Some older
systems require the use of an ATA card to fully recognize higher capacity hard
drives.
Back Up Your Data
Protect your data by backing up existing hard drives before installing your new
Maxtor hard drive.
PAGE 3
FIGURE 2 REQUIRED TOOLS
1. System User Manual
2. Operating System CD and Boot Disk
3. Philips Screwdriver
4. Small Needle-Nose Pliers
System Manual
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Installing the Drive in a Macintosh
If you have a system older than the Power Mac G4, Maxtor recommends that you
attach your drive to a Mac-compatible ATA PCI card (not included) instead of the
on-board ATA controller. If you choose to connect the drive to the Mac's built-in
ATA port, you should use the ATA cable provided with the Mac rather than the one
included with this kit.
For detailed information on mounting an internal drive in your Macintosh, go to
www.apple.com/support.
If you have a Power Mac G4 (Mirrored Drive Doors) system, the jumpers on
additional hard drives attached to the built-in ATA ports must be set to cable
select, not to master or slave.
You can format (initialize) and partition the drive using the Apple Drive Setup
Utility (for Mac OS 8.6 or higher) or the Apple Disk Utility (for Mac OS X). Note that
on all beige Power Mac G3 systems (Desktop, Minitower, All-In-One) and some
iMac models (333MHz G3 and slower), Mac OS X can only be installed on a
partition that is within the first 8 GB of the drive.
If you are installing a drive larger than 137 GB in most Mac models, you
must connect the drive to a Mac compatible Ultra ATA PCI card with 48 bit
BIOS to access the full capacity of the drive. See “Using a Drive Larger
than 137 GB” on page 21 for more information.
PAGE 4
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Installing the Hard Drive
This chapter describes how to physically install the hard drive in your computer.
The installation steps are as follows:
– Remove the system cover.
– Set the jumper.
– Mount the hard drive in your computer.
– Attach the cables.
– Configure the BIOS (Windows-based systems only).
Removing the System Cover
1. Turn your computer off.
2. Unplug your system from the electrical outlet.
3. Remove the cover from your system case. Refer to your system user manual
for instructions on removing the cover, or obtain the services of a qualified
installation technician.
4. Attach a grounding strap or touch a metal portion of your computer case.
This will ground you to minimize the risk of exposing the hard drive to
electrostatic discharge.
PAGE 5
FIGURE 3
REMOVING THE SYSTEM COVER
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Setting the Jumper
Most Maxtor hard drives come preconfigured with a jumper (Figure 4) in the cable
FIGURE 4
JUMPER
Determine the jumper style and settings
using Figure 6 on page 7 or the diagram on
Style A2
FIGURE 5
COMMON JUMPER BLOCKS
select or master position. Maxtor recommends using the cable select jumper
position in most situations for ease of configuration.
1. After removing the drive from its anti-static bag, match the jumper block on
2. Configure the drive as cable select (CS) by using pliers to move the jumper
To properly configure cable select, all devices on the same ATA cable must use
the cable select jumper setting and be connected with a 40-pin Ultra ATA cable
like the one included. Before installing a new hard drive on an ATA cable with an
existing device, confirm that the existing device is configured as cable select.
Jumper settings may be printed on the device; however, you may need to consult
the device documentation or contact the manufacturer.
the rear of the drive to one of the jumper block styles shown in Figure 6. If you
are unable to match your drive jumper block to one of the styles shown, refer
to the jumper settings diagram on the drive label.
into the appropriate position on the jumper block.
Older systems that do not support Ultra ATA/66 or are dated prior to November 1998
may not be able to use the cable select jumper option. If you are uncertain whether
your system can use the cable select option, consult your system manual, contact the
system manufacturer, or use the master/slave jumper settings instead.
PAGE 6
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
In a master/slave setup, the boot drive should be configured as master and
connected to the black connector at the end of the ATA cable. If you are attaching
a second drive to the same ATA cable, it should be configured as slave and
plugged into the gray connector.
PAGE 7
Master
Slave
Cable
Select
Style A2
(Includ
DiamondMax Plus9)
es
JUMPER BLOCK POSITIONS
Master
Slave
Cable
Select
FIGURE 6
Style S
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Mounting the Hard Drive
Before mounting the hard drive in your system, determine whether you are
installing the hard drive in a 3.5-inch or 5.25-inch device bay. If you are unable to
locate an available device bay in your computer, consult your system manual or
contact the system manufacturer.
3.5-inch Device Bay Installation
Many systems have an available 3.5-inch bay located adjacent to the floppy drive.
Mount the hard drive in the 3.5-inch bay using the screws provided. (Figure 7)
5.25-inch Device Bay Installation
When installing the hard drive in a 5.25-inch bay (such as where CD-ROM drives
FIGURE 7
TYPICAL 3.5-INCH DEVICE BAY
INSTALLATION
FIGURE 8
MOUNTING THE BRACKETS
ON THE HARD DRIVE
are typically installed), you first need to attach mounting brackets (not included)
to the hard drive. Mounting brackets are included in the Maxtor Hard Drive
Mounting Kit, sold separately at www.maxstore.com (U.S. residents only) or at
your local computer store.
1. Attach the mounting brackets to the hard drive using the screws included
2. Mount the hard drive in the 5.25-inch bay using the screws provided with
3. Once you have attached the brackets to the hard drive, mount the hard drive
Some systems may not have enough room to plug in the cables after the hard drive is
mounted. You may need to attach the ATA and power supply cables first.
with this kit (Figure 8). Be sure not to overtighten the screws as this will strip
the threads in the drive's housing.
the mounting brackets. Mount the hard drive as close to the bottom of the
device bay as possible with the label facing up.
in the 5.25-inch bay using the screws provided with the mounting brackets.
Mount the hard drive as close to the bottom of the device bay as possible with
the label facing up.
PAGE 8
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Attaching the Cables
An Ultra ATA cable no longer than 18 inches is recommended for all UDMAcapable hard drives and is required for hard drives configured as cable select.
Maxtor strongly recommends using the Ultra ATA cable included in this
package for maximum compatibility.
1. Locate an available ATA connector on the motherboard or an installed ATA
PCI adapter card. If you are unable to locate this connector, consult the user
manual for your system or ATA adapter card.
2. Plug the blue connector on the provided Ultra ATA cable straight into the ATA connector on your motherboard or ATA adapter card.
3. If two drives will be connected to the ATA cable:
– The existing boot drive should be plugged into the black connector on
the cable
– The new drive should be plugged into the gray connector.
If the new drive will be the only device on the ATA cable, plug it into the black
connector on the cable.
4. Connect power cables to all devices plugged into the ATA cable.
PAGE 9
ATA connectors are keyed to prevent
improper insertion. Do not rock or force
ATA connectors into place.
ATA Interface
Cable
Motherboard
or PCI (Blue)
Slave (Gray)
Master
(Black)
FIGURE 9
CONNECTING THE CABLES
Power Supply
Cable
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Primary Master, 0
(Boot Drive)
Primary Slave, 1
(Additional
Storage)
Primary
Motherboard
Connection
TYPICAL DEVICE CONFIGURATION
FIGURE 10
Secondary Master,
0 (CD-ROM)
Secondary Slave, 1
(Open)
Secondary
Motherboard
Connection
Typical ATA Device Configurations
Most systems are capable of holding four ATA/IDE devices, two devices on the
primary cable and two devices on the secondary cable. Typical configurations are
as follows:
New System or Failed Boot Drive
(See “Installing a New Boot Drive (Windows 98, Me)” on page 15.)
Before partitioning and formatting your hard drive, you must tell the system what
type of hardware you are using. This is referred to as
BIOS
purpose. Some system BIOSes may auto-detect your Maxtor hard drive and will
identify it on screen as the system boots. If this is the case, proceed to
“Formatting the Hard Drive” on page 14.
1. Turn on the monitor.
FIGURE 11
TYPICAL BIOS SETUP MESSAGE
PAUSE/BREAK KEY ON A KEYBOARD
FIGURE 12
2. Power on the system and look for an on-screen message (Figure 11)
. Your computer system provides an initial setup utility (CMOS Setup) for this
configuring the system
Every system BIOS is different. The instructions supplied in this section are not meant
to be followed word for word, but are provided as a guideline. Refer to your system
manual or contact the system manufacturer for specific information about the BIOS.
indicating which function key to press to enter Setup. The function keys
used for entering BIOS setup vary between manufacturers. The most
common Setup function keys are F1, F2, and DEL.
On some systems, the function key message may disappear before you can read
it. To pause the system boot so you can read the message, press the Pause/
Break key after the memory count. The Pause/Break key is usually located in
the upper right corner of your keyboard. (Figure 12) Press Enter to resume
system boot.
Some monitors are slow to display text during boot, so you may need to restart
the computer to read the message.
PAGE 12
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
3. Immediately after the function key message appears, press the indicated key to enter Setup. Within the BIOS Setup utility, navigation is limited to
keyboard commands. The active function keys are usually Esc, Tab, Page Up,
Page Down, Enter, +, -, spacebar, number, and arrow keys. The BIOS Setup
utility usually has keyboard instructions located somewhere on the screen.
4. Upon entering Setup, highlight the Auto-Detect IDE HDD/Hard Drives option (if displayed) and press Enter. This will allow the system to automatically
detect the devices on your primary and secondary ATA channels. If there is no
Auto-Detect option available, choose Standard CMOS.
If you are unable to locate the function key message to enter CMOS Setup or are
experiencing difficulty with hard drive detection in the BIOS, refer to your system
manual or contact the system manufacturer.
5. After the hard drives are detected, save the settings.
6. Exit Setup and power off the system.
PAGE 13
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Drives Larger than 137 GB: To avoid data
loss, do not create partitions larger than
137 GB on your drive unless it is attached to
an Ultra ATA PCI card with 48 bit BIOS or
Maxtor SATA/150 and ATA/133 Combo Card
or your system is capable of properly
accessing the full capacity of drives larger
than 137 GB. See “Using a Drive Larger
than 137 GB” on page 21 for more
.
information
Some system BIOSes incorporate a quick
boot feature that automatically changes
the boot sequence to boot from a hard
disk with a valid boot partition. After
formatting a drive with MaxBlast, it may
be necessary for you to change the boot
sequence in the system BIOS to boot from
the Windows CD.
Formatting the Hard Drive
This chapter describes how to format and partition your new hard drive using the
MaxBlast software on a Windows system. Maxtor strongly recommends that all
Windows customers use the MaxBlast installation software, rather than FDISK or
the Windows Disk Management tool, to partition and format the hard drive.
Select your installation scenario:
– New system with boot drive installation or replacing a failed boot drive in an
existing system. Depending on your operating system, see “Installing a New
Boot Drive (Windows 98, Me)” on page 15, or “Installing a New Boot Drive
(Windows 2000, XP)” on page 17.
– Existing system with original boot drive and you want to copy all your data to
the new hard drive to use it as a boot drive. See “Installing an Additional
Storage Drive or Replacement Boot Drive (Windows 98, Me, 2000, XP)” on
page 19.
– Existing system with original boot drive and you want to use your new hard
drive as additional storage only. See “Installing an Additional Storage Drive
or Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 19.
PAGE 14
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Installing a New Boot Drive (Windows 98, Me)
This section provides instructions for installing the hard drive in a new system as
the boot drive or for replacing a failed boot drive in an existing system using the
DOS version of MaxBlast. If your existing Windows boot drive is working properly,
Maxtor recommends using the Windows version of MaxBlast instead.
1. Insert the MaxBlast CD in the CD-ROM drive and restart the system.
2. When MaxBlast asks if you would like to prepare the drive for use in your
system, click Yes .
3. Select your operating system, then choose easy installation and allow
MaxBlast to partition and format the drive using the standard partitions
option. Your hard drive is automatically partitioned to the largest capacity by
default. The hard drive is assigned a single drive letter if installing Windows
98 or newer operating system.
4. When finished partitioning and formatting the hard drive,eject all CDs or floppy disks and restart the system.
5. If your system boots to a message:
No OS found
Insert the OS setup disk, then press any key.
Insert your Windows boot diskette and press any key.
6.
If your system boots to a blue banner: (Figure 13)
Press the spacebar, insert your Windows boot diskette, and press the
spacebar again.
PAGE 15
To boot from the MaxBlast CD, you may
need to change the boot sequence or
boot order settings in your system BIOS
to “Floppy > CDROM > IDE-0” or “A,
CDROM, C.” Depending on your BIOS
type (AMI, Award, Phoenix), the boot
sequence settings may be located on the
main setup screen or under the BIOS
FEATURES SETUP or ADVANCED CMOS
SETUP menus.
If your system cannot boot from a CD, you
can create a bootable MaxBlast diskette
by inserting the MaxBlast CD into a
system running Windows and choosing
Create MaxBlast Installation Diskette
from the menu. If you have dual optical
(CD/DVD) drives, try booting from the
other optical drive.
Press spacebar to boot from diskette or Press C
to boot from CD-ROM
FIGURE 13
MAXTOR BANNER
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
The DOS version of MaxBlast does not
currently support USB mouse or keyboard
input unless supported by your system
BIOS. If you have a USB keyboard and/or
mouse, you may need to connect a PS/2
mouse or keyboard to your system
temporarily to navigate through the
program. MaxBlast for DOS can be
operated from the keyboard using the
Tab, Enter/Return, and arrow keys.
7. Select the option to start the computer with CD-ROM support so that Windows Setup can access the CD-ROM drive.
After the system boot disk finishes loading, you should see the A:\ prompt.
Above the prompt, you should also see a line saying Drive
MSCD001 unit 0 where
X
is the drive letter assigned to the CD-ROM drive.
X
: = Driver
Depending on how many devices are connected to the ATA/IDE cables, the
assigned CD-ROM drive letter could be D, E, F, etc.
8. Note the CD-ROM drive letter, and insert your Windows CD in the
CD-ROM drive.
X
9. At the A:\ prompt, type
press Enter.
X
10. At the
:\ prompt, type SETUP and press Enter. Follow the onscreen
instructions to install Windows.
: (where X is the CD-ROM drive letter) and
PAGE 16
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Installing a New Boot Drive (Windows 2000, XP)
This section provide instructions for installing the hard drive in a new system as
the boot drive or for replacing a failed boot drive in an existing system using the
DOS version of MaxBlast. If your existing Windows boot drive is working properly,
Maxtor recommends using the Windows version of MaxBlast instead.
If you are installing Windows XP, you can format the drive with the Quick Format
feature in Windows Setup instead of MaxBlast. It is only necessary to use
MaxBlast if Windows Setup is unable to recognize the full capacity of the drive
due to BIOS and operating system limitations such as the 137 GB barrier (“Using
a Drive Larger than 137 GB” on page 21). In these situations, the Advanced
option in MaxBlast will allow you to format the full capacity of the drive.
To install Windows 2000 or XP from CD-ROM
1. Insert the MaxBlast CD in the CD-ROM drive and reboot your system.
2. When MaxBlast asks if you would like to prepare the drive for use on your
system, click yes.
3. Select your operating system, then choose easy installation and allow MaxBlast to partition and format the drive using standard partitions. Your
hard drive is automatically partitioned to the largest capacity by default. The
hard drive is assigned a single drive letter if installing Windows 2000 or XP.
4. When MaxBlast is finished formatting the hard drive, remove the CD from the CD-ROM drive and restart the system.
PAGE 17
To boot from the MaxBlast CD, you may
need to change the boot sequence or
boot order settings in your system BIOS
to “Floppy > CDROM > IDE-0” or “A,
CDROM, C.” Depending on your BIOS
type (AMI, Award, Phoenix), the boot
sequence settings may be located on
the main setup screen or under the
BIOS FEATURES SETUP or ADVANCED
CMOS SETUP menus.
If your system cannot boot from a CD,
you can create a bootable MaxBlast
diskette by inserting the MaxBlast CD
into a system running Windows and
choosing Create MaxBlast Installation
Diskette from the menu. If you have dual
optical (CD/DVD) drives, try booting from
the other optical drive.
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
The DOS version of MaxBlast does not
currently support USB mouse or keyboard
input unless supported by your system
BIOS. If you have a USB keyboard and/or
mouse, you may need to connect a PS/2
mouse or keyboard to your system
temporarily to navigate through the
program. MaxBlast for DOS can be
operated from the keyboard using the
Tab, Enter/Return, and arrow keys.
When installing Windows 2000 or XP on
a drive that has been formatted with
MaxBlast, the Windows installer will
inform you that there is an existing
partition on the drive. Choose to leave
the file system intact and continue with
the Windows installation.
FIGURE 14
MAXTOR BANNER
Press spacebar to boot from diskette or Press C
to boot from CD-ROM
FIGURE 14
MAXTOR BANNER
If you are using Windows 2000 or XP, see “Using a Drive Larger than 137 GB” on
page 21 to avoid potential data loss. Failure to install the correct service pack
and the EnableBigLBA registry patch will cause data loss when accessing the
drive beyond 137 GB.
5. If your system boots to a message:
NTLDR is missing
Press Ctrl+Alt+Del to restart
Insert your Windows 2000 or XP CD into the CD-ROM drive, and restart your
computer.
If your system boots to a blue banner: (Figure 14)
Press the ‘C‘ key, insert your Windows 2000 or XP CD into the CD-ROM drive,
and press the spacebar.
6. When prompted to press any key to boot from the Windows CD, press the spacebar and follow the on-screen prompts to install the operating system.
If you have trouble booting to the Windows XP CD, see Maxtor Knowledge
Base Article #855 at www.maxtorkb.com.
PAGE 18
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Installing an Additional Storage Drive or Replacement Boot
Drive (Windows 98, Me, 2000, XP)
This section provides instructions for installing the hard drive in an existing
system as additional storage or as a replacement for a currently functioning boot
drive. Depending on your preference, you can use the Windows or DOS version
of MaxBlast.
1. Choose one of the following options:
– From the Windows desktop, insert the MaxBlast CD in the CD-ROM
drive, and choose to install the MaxBlast software for Windows.
– Boot your system from the MaxBlast CD and choose Setup Your Hard
Disk. You may need to change your BIOS settings to boot from the CD.
See page 15 for details.
2. When the MaxBlast program starts, follow the on-screen prompts to step
through the installation process. Choose whether to install the drive as
additional storage or as a new boot drive.
3. Depending on your selection, do one of the following:
a. Additional storage install: After the drive has been set up as additional
storage, double-click the My Computer icon. A new drive letter and icon
should appear. This new drive is now ready to use, and you do not need to
complete any further steps.
b. Boot drive install: When MaxBlast is finished copying data to your new
boot drive, remove any CDs or floppies, and perform a normal shutdown.
Continue to the next step.
PAGE 19
Windows 98/Me Note: Some tools built
into Windows 98/ME, such as Scandisk
and Defrag, do not function properly on
hard drive partitions larger than 137 GB.
Third-party utilities such as Norton
Utilities 2002 can be used to replace the
functionality of Scandisk and Defrag for
partitions larger than 137 GB.
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
To look up the jumper settings for
Maxtor hard drives, see “Figure 6
Jumper Block Positions” on page 7.
For other manufacturers’ hard drives,
use the Hard Disk Information feature
of the MaxBlast software or visit the
manufacturer’s web site.
4. Unplug the ATA cable from both the new and old drives.
5. Check the jumper settings on both drives to ensure they are set to cable select.
If you are using Windows 2000 or XP, see “Using a Drive Larger than 137 GB” on
page 21 to avoid potential data loss. Failure to install the correct service pack
and the EnableBigLBA registry patch will cause data loss when accessing the
drive beyond 137 GB.
6. Power the system on. At the Windows desktop, double-click the My
Computer icon. The newly installed boot drive will appear as drive letter C.
The old hard drive can now be used for additional storage.
PAGE 20
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Using a Drive Larger than 137 GB
To properly access the full capacity of a drive larger than 137 GB, you must install
one of the solutions described below. Using a drive that has been formatted past
the 137 GB barrier on a system without an installed 137 GB solution can result in
data loss.
Ultra ATA/SATA PCI Card Solutions
If your Maxtor hard drive came bundled with a Maxtor SATA/150 or SATA/300 PCI
combo card or you have an installed Ultra ATA PCI card with 48 Bit BIOS support,
you can safely use your drive with the card on Windows 98SE, Me, 2000, and XP.
Note that ATA/100, 66, and 33 PCI cards do not support drives larger than 137 GB
unless specifically noted by the manufacturer. Some system BIOSes do not
support booting to drives attached to an ATA card, so you may only be able to use
this drive as additional storage and not as the boot drive.
If your are interested in adding an Ultra ATA/SATA combo card to your system,
the Maxtor SATA/150 or SATA/300 PCI combo cards are fully compatible with all
Maxtor ATA drive capacities. These Ultra ATA/SATA compatible combo cards are
available from www.maxstore.com or from your local computer retailer.
PAGE 21
Macintosh Note: Most Mac systems
require a Mac-compatible Ultra ATA/133
PCI card (not included) to access the full
capacity of a drive larger than 137 GB.
Mac-compatible ATA/133 cards are
available from Sonnet
(www.sonnettech.com), Miglia
(www.miglia.com), and ACARD
(www.acard.com).
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Operating System Solutions
The Windows operating systems that natively support the full capacity of drives
larger than 137 GB are:
– Windows XP Home, Service Pack 1 (SP1) and higher
– Windows XP Professional, SP1 and higher
– Windows 2000 Professional, SP3 and higher
– Windows 2000 Server, SP3 and higher
You must install the latest Microsoft Service Pack, then install and run the
Windows version of MaxBlast to enable complete support for large drives.
To download the latest Service Pack for Windows XP or 2000, visit
http://www.windowsupdate.microsoft.com.
Once you have installed the latest Service pack, install MaxBlast for Windows
from the MaxBlast CD. Run the MaxBlast for Windows application (Start menu:
Programs: Maxtor MaxBlast: MaxBlast) and select the Set Up Your Hard Disk
option. MaxBlast will check for the existence of a compatible Service Pack and
install the EnableBigLBA (Logical Block Addressing) patch into the Windows
Registry. Windows should now be able to properly support partitions larger than
137 GB that have been created in MaxBlast.
If you do not have one of the operating systems listed above, Maxtor recommends
that you upgrade your operating system or try one of the solutions listed below.
Installing the latest Service Pack without subsequently running the Set Up Your
Hard Disk Option in the MaxBlast application will not fully enable large drive
support and may lead to data loss.
PAGE 22
MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Chipset Solutions for Windows 98SE, Me, 2000 and XP
Intel 8xx Series Chipsets: Intel offers drivers to support the full capacity of drives
larger than 137 GB on motherboards equipped with the Intel 810, 810E, 810E2,
815, 815, 815E, 815EP, 815P, 820, 820E, 830M, 830MP, 830MG, 840, 845, 850, or
860 chipset. The Intel Application Accelerator is compatible with Windows 98SE,
Me, 2000, and XP operating systems. The latest version of the driver can be
downloaded from www.intel.com/support/chipsets/iaa/. If you are not sure what
kind of chipset your motherboard has, contact your system or motherboard
manufacturer.
If you are building a new system, you can use a bootable MaxBlast CD or diskette
to partition and format large drives to their full capacity. Choose the “Set Up Your
Hard Disk” button from the Main Menu, then select the “Advanced Installation”
option during the install. After the drive has been partitioned and formatted, you
can install Windows onto your system. Once Windows has been successfully
installed, you should immediately download and install the Intel Application
Accelerator before putting your system into regular use.
Other Chipsets: Some motherboards and PCI ATA cards equipped with VIA, SiS,
ALi, HighPoint, and Promise chipsets may have drivers or updates that will
allow you to access the full capacity of a drive larger than 137 GB, so contact
your chipset, system, or motherboard manufacturer to see if they have drivers
available for your operating system. If not, Maxtor recommends purchasing a
Maxtor Ultra ATA/SATA PCI combo card from www.maxstore.com or your local
computer retailer.
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MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
4 – Getting Help
This sections provides troubleshooting tips and answers frequently asked questions about hard drive installation.
The online Maxtor Knowledge Base contains a wealth of information on hard drive installation and troubleshooting.
To access the Maxtor Knowledge Base, go to www.maxtor.com and click on Worldwide Support. Select your region
from the map, then choose the Knowledge Base link on the left side of the screen. Some popular help topics are
listed below. To look up a specific article by ID, use the "Search by Answer ID" option.
– My ATA hard drive is not detected or recognized by the system BIOS. ID# 48
– The operating system only recognizes 128 GB or 137 GB of my large capacity drive. ID# 960
– Using MaxBlast "Set Hard Drive Size" utility to overcome BIOS capacity limitation. ID# 1361
– How can I copy / transfer all the data from my old drive to my new drive? ID# 581
– How to copy the operating system from one drive to another drive using MaxBlast. ID # 1366
– What exactly does MaxBlast do? ID# 1079
– Removing MaxBlast. ID# 1360
– Should MaxBlast be used to prepare a drive added to an Apple System? ID# 350
– Backup and Restore MBR (Master Boot Record) with MaxBlast. ID# 1362
– Does MaxBlast work with Red Hat Linux? ID# 391
– Partition Magic, Partition Expert, Partition Manager, and MaxBlast. ID# 1376
– My hard drive may be defective, how can I test it? ID # 205
– Instructions for testing ATA / IDE hard drives with the PowerMax diagnostic. ID # 590
– PowerMax Error Codes - What does it mean? ID# 538
– MaxBlast partition to partition / drive to drive copy feature does not create bootable drives. ID# 1371
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MAXTOR ATA HARD DRIVE INSTALLATION GUIDE
Contacting Maxtor
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view
the model number and serial number of your drive. These numbers can be used to get help
from Maxtor Support, register your drive, and look up information on the Maxtor website.
Please visit www.maxtor.com to obtain comprehensive support information, such as:
Troubleshooting information, FAQs, resolved problem database
– Product Index
Current and Legacy Maxtor product's listing
Click on Worldwide Support to access the Knowledge Base, download software updates,
register your drive, and get assistance via e-mail.
PAGE 25
One gigabyte, or GB, equals one billion bytes when referring to hard drive capacity. One terabyte, or TB, equals 1,000 gigabytes when referring to hard drive capacity. Accessible capacity
may vary depending on operating environment and formatting. Quantitative usage examples for various applications are for illustrative purposes and are based on the following assumptions: each hour of DVD-quality video is 2.1GB, each digital photo is 1MB, and each MP3 is 4 minutes long. Actual quantities will vary based on various factors, including file size, file format, features and application software. Specifications subject to change without notice.