Models: 4W100H6, 4W080H6, 4W060H4,
4W040H3 and 4W030H2
P/N:1544/A
This publication could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein – which will be incorporated
in revised editions of the publication. Maxtor may make changes or improvements
in the product(s) described in this publication at any time and without notice.
510 Cottonwood Drive
Milpitas, California 95035
Tel: 408-432-1700
Fax: 408-432-4510
Research and Development Center
2190 Miller Drive
Longmont, Colorado 80501
Tel: 303-651-6000
Fax: 303-678-2165
Before YBefore Y
Before Y
Before YBefore Y
Thank you for your interest in Maxtor hard disk drives. This manual provides technical information for OEM
engineers and systems integrators regarding the installation and use of Maxtor hard drives. Drive repair should be
performed only at an authorized repair center. For repair information, contact the Maxtor Customer Service Center
at 800-2MAXTOR or 408-922-2085.
Before unpacking the hard drive, please review Sections 1 through 4.
ou Beginou Begin
ou Begin
ou Beginou Begin
CAUTION
Maxtor hard drives are precision products. Failure to follow these precautions
and guidelines outlined here may lead to product failure, damage
and invalidation of all warranties.
11
1BEFORE unpacking or handling a drive, take all proper electro-static discharge (ESD)
11
precautions, including personnel and equipment grounding. Stand-alone drives are
sensitive to ESD damage.
22
2
22
33
3During handling,
33
BEFORE
temperature.
removing drives from their packing material, allow them to reach room
NEVER
drop, jar, or bump a drive.
44
4Once a drive is removed from the Maxtor shipping container,
44
the drive through its mounting holes within a chassis. Otherwise, store the drive on a
padded, grounded, antistatic surface.
55
5
55
66
6
66
NEVER
switch DC power onto the drive by plugging an electrically live DC source cable
into the drive's connector.
ELECTRICAL GROUNDING -
to a device bay that provides a suitable electrical ground to the drive baseplate.
Please do not remove or cover up Maxtor factory-installed drive labels.
They contain information required should the drive ever need repair.
NEVER
connect a live bus to the drive's interface connector.
For proper operation, the drive must be securely fastened
5 - 7Device Terminating an Ultra DMA Data In Burst5 - 7
5 - 8Host Terminating an Ultra DMA Data In Burst5 - 7
5 - 9Initiating an Ultra DMA Data Out Burst5 - 8
5 - 10Sustained Ultra DMA Data Out Burst5 - 8
5 - 11Device Pausing an Ultra DMA Data Out Burst5 - 9
5 - 12Host Terminating an Ultra DMA Data Out Burst5 - 9
5 - 13Device Terminating an Ultra DMA Data Out Burst5 - 10
v
SECTION 1
IntroductionIntroduction
Introduction
IntroductionIntroduction
Maxtor CorporationMaxtor Corporation
Maxtor Corporation
Maxtor CorporationMaxtor Corporation
Maxtor Corporation has been providing high-quality computer storage products since 1982. Along the way, we’ve
seen many changes in data storage needs. Not long ago, only a handful of specific users needed more than a couple
hundred megabytes of storage. Today, downloading from the Internet and CD-ROMs, multimedia, networking and
advanced office applications are driving storage needs even higher. Even home PC applications need capacities
measured in gigabytes, not megabytes.
ProductsProducts
Products
ProductsProducts
Maxtor’s products meet the demanding data storage capacity requirements of today and tomorrow. They are
available in 5400- and 7200- RPM configurations with capacity offerings from 10 to 80 GB and beyond.
SupportSupport
Support
SupportSupport
No matter which capacity, all Maxtor hard drives are supported by our commitment to total customer
satisfaction and our No Quibble Service
(www.maxtor.com) – puts you in touch with either technical support or customer service. We’ll provide
you the information you need quickly, accurately and in the form you prefer – a fax, a downloaded file
or a conversation with a representative.
®
guarantee. One call – or a visit to our home page on the Internet
INTRODUCTION
Manual OrganizationManual Organization
Manual Organization
Manual OrganizationManual Organization
This hard disk drive reference manual is organized in the following method:
Section 1 – Introduction
Section 2 – Product Description
Section 3 – Product Specifications
Section 4 – Handling and Installation
Section 5 – AT Interface Description
Section 6 – Host Software Interface
Section 7 – Interface Commands
Section 8 – Service and Support
Appendix – Glossary
AbbreviationsAbbreviations
Abbreviations
AbbreviationsAbbreviations
ABB RV DE S C RI PTIO NABBRV DES C RIPTIO N
ATA AT attachmentMB megabyte
bpi bits per inchMbits/sec megabi ts per second
CHS cylinder - head - sectorMB/sec megabytes per second
db de cib elsMHz me g ah er tz
dBA decibels, A weightedms millisecond
DMA direct memory accessMS B most significant bit
EC C error correction co demV millivolts
fci flux changes per inchns nanoseco nds
G accel era tionPIO prog r amme d i nput/ou tput
GB gigabyteRPM revolutions per minute
Hz hertztpi tracks per inch
KB kilobyteUDMA ultra direct memory access
LBA logical block address (ing)µsec mi cros econd
LSB l ea s t s i g ni fican t bitV volts
mA milliamperesW watts
1 – 1
INTRODUCTION
ConventionsConventions
Conventions
ConventionsConventions
If there is a conflict between text and tables, the table shall be accepted as being correct.
Key WordsKey Words
Key Words
Key WordsKey Words
NumberingNumbering
Numbering
NumberingNumbering
Signal ConventionsSignal Conventions
Signal Conventions
Signal ConventionsSignal Conventions
The names of abbreviations, commands, fields and acronyms used as signal names are in all uppercase type
(e.g., IDENTIFY DRIVE). Fields containing only one bit are usually referred to as the “name” bit instead
of the “name” field. Names of drive registers begin with a capital letter (e.g., Cylinder High register).
Numbers that are not followed by a lowercase “b” or “h” are decimal values. Numbers that are followed
by a lowercase “b” (e.g., 01b) are binary values. Numbers that are followed by a lowercase “h” (e.g., 3Ah)
are hexadecimal values.
Signal names are shown in all uppercase type.
All signals are either high active or low active signals. A dash character (-) at the end of a signal name
indicates that the signal is low active. A low active signal is true when it is below ViL and is false when it
is above ViH. A signal without a dash at the end indicates that the signal is high active. A high active
signal is true when it is above ViH and is false when it is below ViL.
When a signal is asserted, it means the signal is driven by an active circuit to its true state.
When a signal is negated, it means the signal is driven by an active circuit to its false state.
When a signal is released, it means the signal is not actively driven to any state. Some signals have bias
circuitry that pull the signal to either a true or false state when no signal driver is actively asserting or
negating the signal. These instances are noted under the description of the signal.
1 – 2
PRODUCT DESCRIPTION
SECTION 2
ProductProduct
Product
ProductProduct
Maxtor hard disk drives are 1-inch high, 3.5-inch diameter random access storage devices which incorporate an
on-board Ultra ATA/100 interface controller. High capacity is achieved by a balanced combination of high areal
recording density and the latest data encoding and servo techniques.
Maxtor's latest advancements in electronic packaging and integration methods have lowered the drive's power
consumption and increased its reliability. Advanced giant magneto-resistive read/write heads and a state-of-the-art
head/disk assembly - using an integrated motor/spindle design - allow up to four disks in a 3.5-inch package.
Exceptionally high data transfer rates, 5400 RPM spin speed and 11 ms access times make these capacity-class disk
drives especially well-suited to general desktop storage applications.
Key FeaturesKey Features
Key Features
Key FeaturesKey Features
ANSI ATA-5/6 compliant PIO Mode 5 interface (Enhanced IDE)
Supports Ultra DMA Mode 5 for up to 100 MBytes/sec data transfers
2 MB buffer with multi-adaptive cache manager
5400 RPM spin speed
11 ms seek time
DescriptionDescription
Description
DescriptionDescription
Zone density and I.D.-less recording
Outstanding shock resistance at 300 Gs
High durability with 50K contact start/stop cycles
Extended data integrity with ECC protected data and fault tolerant servo synchronization fields
Supports EPA Energy Star Standards (Green PC Friendly) with ATA powering savings commands
Auto park and lock actuator mechanism
Low power consumption
S.M.A.R.T. Capability
Note: GB means 1 billion bytes. Total accessible capacity varies depending on operating environment.
2 – 1
PRODUCT DESCRIPTION
ProductProduct
Product
ProductProduct
Functional / InterfaceFunctional / Interface
Functional / Interface
Functional / InterfaceFunctional / Interface
Maxtor hard drives contain all necessary mechanical and electronic parts to interpret control signals and
commands from an AT-compatible host computer. See Section 3 Product Specifications, for complete
drive specifications.
Multi-word DMA (EISA Type B) - Mode 2Multi-word DMA (EISA Type B) - Mode 2
Multi-word DMA (EISA Type B) - Mode 2
Multi-word DMA (EISA Type B) - Mode 2Multi-word DMA (EISA Type B) - Mode 2
FeaturesFeatures
Features
FeaturesFeatures
The disk capacity is increased with bit density management – common with Zone Density Recording.
Each disk surface is divided into 16 circumferential zones. All tracks within a given zone contain a
constant number of data sectors. The number of data sectors per track varies in different zones; the
outermost zone contains the largest number of data sectors and the innermost contains the fewest.
This mode is implemented per ANSI ATA/ATAPI-5 specification. Read/Write Multiple allows the
host to transfer a set number of sectors without an interrupt request between them, reducing transfer
process overhead and improving host performance.
Maxtor hard drives fully comply with the new ANSI Ultra DMA protocol, which greatly improves
overall AT interface performance by significantly improving burst and sustained data throughput.
Supports multi-word Direct Memory Access (DMA) EISA Type B mode transfers.
All Maxtor hard drives feature a universal translate mode. In an AT/EISA-class system, the drive may
be configured to any specified combination of cylinders, heads and sectors (within the range of the
drive's formatted capacity). Maxtor hard drives power-up in a translate mode:
MODE LSCYLH D SP TMAX L BAC APACITY
4W100H6194 1581663195 711 264100 GB
4W0 8 0H6158 8161663160 0 86 52880 GB
4W0 6 0H411 9 1501663120 1 03 20060 GB
4W040H379 408166380 043 26440 GB
4W030H259 554166360 030 43230 GB
Logical Block AddressingLogical Block Addressing
Logical Block Addressing
Logical Block AddressingLogical Block Addressing
The Logical Block Address (LBA) mode can only be utilized in systems that support this form of translation.
The cylinder, head and sector geometry of the drive, as presented to the host, differs from the actual physical
geometry. The host AT computer may access a drive of set parameters: number of cylinders, heads and sectors
per track, plus cylinder, head and sector addresses. However, the drive can’t use these host parameters directly
because of zoned recording techniques. The drive translates the host parameters to a set of logical internal
addresses for data access.
The host drive geometry parameters are mapped into an LBA based on this formula:
LBA= (HSCA - 1) + HHDA x HSPT + HNHD x HSPT x HCYA(1)
The LBA is checked for violating the drive capacity. If it does not, the LBA is converted to physical drive
cylinder, head and sector values. The physical address is then used to access or store the data on the disk
and for other drive related operations.
= (HSCA - 1) + HSPT x (HHDA + HNHD x HCYA)(2)
HCYA = Host Cylinder Address, HNHD = Host Number of Heads
HSPT = Host Sectors per Track
2 – 2
Defect Management Zone (DMZ)Defect Management Zone (DMZ)
Defect Management Zone (DMZ)
Defect Management Zone (DMZ)Defect Management Zone (DMZ)
Each drive model has a fixed number of spare sectors per drive, all of which are located at the end of the
drive. Upon detection of a bad sector that has been reassigned, the next sequential sector is used.
For example, if sector 3 is flagged, data that would have been stored there is “pushed down” and recorded
in sector 4. Sector 4 then effectively becomes sector 3, as sequential sectors are “pushed down” across the
entire drive. The first spare sector makes up for the loss of sector 3, and so maintains the sequential order
of data. This push down method assures maximum performance.
Automatic Park and Lock OperationAutomatic Park and Lock Operation
Automatic Park and Lock Operation
Automatic Park and Lock OperationAutomatic Park and Lock Operation
Immediately following power down, dynamic braking of the spinning disks delays momentarily allowing
the read/write heads to move to an inner mechanical stop. A small fixed magnet holds the rotary actuator
in place as the disk spins down. The rotary actuator is released only when power is again applied.
Cache ManagementCache Management
Cache Management
Cache ManagementCache Management
Buffer SegmentationBuffer Segmentation
Buffer Segmentation
Buffer SegmentationBuffer Segmentation
The data buffer is organized into two segments: the data buffer and the micro controller scratch pad.
The data buffer is dynamically allocated for read and write data depending on the commands received.
A variable number of read and write buffers may exist at the same time.
PRODUCT DESCRIPTION
Read-Ahead ModeRead-Ahead Mode
Read-Ahead Mode
Read-Ahead ModeRead-Ahead Mode
Normally, this mode is active. Following a read request, disk read-ahead begins on the first sector and
continues sequentially until the allocated buffer is full. If a read request is received during the read-ahead
operation, the buffer is examined to determine if the request is in the cache. If a cache hit occurs, readahead mode continues without interruption and the host transfer begins immediately.
This feature is part of the write cache and reduces the risk of data loss during deferred write operations.
If a disk error occurs during the disk write process, the disk task stops and the suspect sector is reallocated
to a pool of alternate sectors located at the end of the drive. Following reallocation, the disk write task
continues until it is complete.
Write Cache StackingWrite Cache Stacking
Write Cache Stacking
Write Cache StackingWrite Cache Stacking
Normally, this mode is active. Write cache mode accepts the host write data into the buffer until the buffer
is full or the host transfer is complete. A command complete interrupt is generated at the end of the transfer.
A disk write task begins to store the host data to disk. Host write commands continue to be accepted
and data transferred to the buffer until either the write command stack is full or the data buffer is full.
The drive may reorder write commands to optimize drive throughput.
2 – 3
PRODUCT DESCRIPTION
Major HDA ComponentsMajor HDA Components
Major HDA Components
Major HDA ComponentsMajor HDA Components
Drive MechanismDrive Mechanism
Drive Mechanism
Drive MechanismDrive Mechanism
A brush-less DC direct drive motor rotates the spindle at 5400 RPM (±0.1%). The dynamically balanced
motor/spindle assembly ensures minimal mechanical run-out to the disks. A dynamic brake provides a fast
stop to the spindle motor upon power removal. The speed tolerance includes motor performance and
motor circuit tolerances.
Rotary ActuatorRotary Actuator
Rotary Actuator
Rotary ActuatorRotary Actuator
All Maxtor hard drives employ a rotary voice coil actuator which consists of a moving coil, an actuator
arm assembly and stationary magnets. The actuator moves on a low-mass, low-friction center shaft. The
low friction contributes to fast access times and low power consumption.
Read/Write ElectronicsRead/Write Electronics
Read/Write Electronics
Read/Write ElectronicsRead/Write Electronics
An integrated circuit mounted within the sealed head disk assembly (near the read/write heads) provides
up to eight head selection (depending on the model), read pre-amplification and write drive circuitry.
Read/Write Heads and MediaRead/Write Heads and Media
Read/Write Heads and Media
Read/Write Heads and MediaRead/Write Heads and Media
Low mass, low force giant magneto-resistive read/write heads record data on 3.5-inch diameter disks.
Maxtor uses a sputtered thin film medium on all disks for Maxtor hard drives.
Air Filtration SystemAir Filtration System
Air Filtration System
Air Filtration SystemAir Filtration System
All Maxtor hard drives are assembled in a Class 100 controlled environment. Over the life of the drive,
a 0.1 micron filter and breather filter located within the sealed head disk assembly (HDA) maintain a clean
environment to the heads and disks. Maxtor drives are designed to operate in a typical office environment
with minimum environmental control.
MicroprocessorMicroprocessor
Microprocessor
MicroprocessorMicroprocessor
The microprocessor controls the following functions for the drive electronics:
Command execution
Cache management
Data correction and error recovery
Diagnostic execution
Data sequencing
Head positioning (including error recovery)
Host interface
Index detection
Spin speed control
Seeks
Servo
S.M.A.R.T.
2 – 4
Subsystem ConfigurationSubsystem Configuration
Subsystem Configuration
Subsystem ConfigurationSubsystem Configuration
Dual Drive SupportDual Drive Support
Dual Drive Support
Dual Drive SupportDual Drive Support
Two drives may be accessed via a common interface cable, using the same range of I/O addresses.
The drives are jumpered as device 0 or 1 (Master/Slave), and are selected by the drive select bit in the
Device/Head register of the task file.
All Task File registers are written in parallel to both drives. The interface processor on each drive decides
whether a command written to it should be executed; this depends on the type of command and which
drive is selected. Only the drive selected executes the command and activates the data bus in response to
host I/O reads; the drive not selected remains inactive.
A master/slave relationship exists between the two drives: device 0 is the master and device 1 the slave.
When J50 is closed (factory default, figure 2-1), the drive assumes the role of master; when open, the
drive acts as a slave. In single drive configurations, J50 must be closed.
Cable Select OptionCable Select Option
Cable Select Option
Cable Select OptionCable Select Option
CSEL (cable select) is an optional feature per ANSI ATA specification. Drives configured in a multiple
drive system are identified by CSEL’s value:
– If CSEL is grounded, then the drive address is 0.
– If CSEL is open, then the drive address is 1.
On some older BIOS', primarily those that auto-configure the disk drive, a hang may occur. The Cylinder
Limitation jumper reduces the capacity in the Identify Drive allowing large capacity drives to work with
older BIOS'. The capacity reported when J46 is closed will be as follows: drives less than or equal to 32GB
will report 2.1GB. Drives greater than 32GB will report 32GB.
2 – 5
Product SpecificationsProduct Specifications
Product Specifications
Product SpecificationsProduct Specifications
Models and CapacitiesModels and Capacities
Models and Capacities
Models and CapacitiesModels and Capacities
MODELS4W100H64W080H64W060H44W040H34W030H2
Formatted Capacity
GB means 1 billion bytes. Total accessible capacity varies depending on operating environment.
Drive ConfigurationDrive Configuration
Drive Configuration
Drive ConfigurationDrive Configuration
MODELS4W100H64W080H64W060H44W040H34W030H2
Integrated InterfaceATA-5 and ATA-6 / Ultra ATA/100
The drive is spinning up following initial application of power and has not yet reached full speed.
SeekSeek
Seek
SeekSeek
A random access operation by the drive.
Read/WriteRead/Write
Read/Write
Read/WriteRead/Write
Data is being read from or written to the drive.
PRODUCT SPECIFICATIONS
IdleIdle
Idle
IdleIdle
The drive is spinning, the actuator is parked and powered off and all other circuitry is powered on.
The drive is capable of responding to read commands within 40 ms.
StandbyStandby
Standby
StandbyStandby
The motor is not spinning. The drive will leave this mode upon receipt of a command that requires
disk access. The time-out value for this mode is programmable. The buffer is active to accept write data.
SleepSleep
Sleep
SleepSleep
This is the lowest power state – with the interface set to inactive. A software or hardware reset is
required to return the drive to the Standby state.
EPA Energy Star ComplianceEPA Energy Star Compliance
EPA Energy Star Compliance
EPA Energy Star ComplianceEPA Energy Star Compliance
Maxtor Corporation supports the goals of the U.S. Environmental Protection Agency’s Energy Star
program to reduce the electrical power consumption of computer equipment.
Environmental LimitsEnvironmental Limits
Environmental Limits
Environmental LimitsEnvironmental Limits
PARAM ETE ROPE R AT INGNON -OP ER ATIN G/ST ORAG E
Temperature5° C to 55° Clow temperature (-40° C)
high temperature (71° C) per MIL-S
501.3, climatic category; hot-induc
Thermal Gradient>30° C per hour
Relative Humidity5% to 95%
Wet Bulb30° C
Altitude
(relative to sea l evel)
Acoustic Noise -
(per ISO 7779, 10 microphone,
at s ea l evel )
sound power: bel
-650 to 10,000 feet-650 to 40,000 feet
Idle mo de
3.0 avg
3.2 max
Normal S eek mode
3.4 avg
3.6 max
(
max )
(non -condensing
(max)
)
3 – 3
PRODUCT SPECIFICATIONS
Shock and VibrationShock and Vibration
Shock and Vibration
Shock and VibrationShock and Vibration
PARAMETEROPERATINGNON-OPERATING
Mechanical Shock30 Gs, 2.0 ms, no errors300 Gs, 2.0 ms, no damage
<0.5%Annual Return Rate (ARR) indicates the average against products
Quality Acceptance RateQuality Acceptance Rate
Quality Acceptance Rate
Quality Acceptance RateQuality Acceptance Rate
<1,000 DPPMThe quality acceptance rate indicates the percentage of Maxtor
2
301 to 500 Hz at 0.00005 G
no errors
1.0 G
(0.55 G, no data errors
0.25 G
/Hz
shipped. ARR includes all reasons for returns (failures, handling
damage, NDF), but does not include inventory credit returns.
products successfully installed by our customers, and/or the number
of defective parts per million (DPPM) encountered during the entire
installation process.
2
/Hz
)
10 to 2000 Hz at 4.08 Grms
Start/Stop CyclesStart/Stop Cycles
Start/Stop Cycles
Start/Stop CyclesStart/Stop Cycles
50,000Average minimum cycles for reliable start/stop function.
Data ReliabilityData Reliability
Data Reliability
Data ReliabilityData Reliability
<1 per 10E15 bits readData errors (non-recoverable). Average data error rate allowed with all
error recovery features activated.
Component Design LifeComponent Design Life
Component Design Life
Component Design LifeComponent Design Life
5 years (minimum)Component design life is defined as a.) the time period before
identified wear-out mechanisms impact the failure rate, or b.) the time
period up to the wear-out point when useful component life expires.
3 – 4
EMC/EMIEMC/EMI
EMC/EMI
EMC/EMIEMC/EMI
Radiated Electromagnetic Field Emissions - EMC ComplianceRadiated Electromagnetic Field Emissions - EMC Compliance
Radiated Electromagnetic Field Emissions - EMC Compliance
Radiated Electromagnetic Field Emissions - EMC ComplianceRadiated Electromagnetic Field Emissions - EMC Compliance
The hard disk drive mechanism is designed as a subassembly for installation into a suitable enclosure and
is therefore not subject to Subpart J of Part 15 of FCC Rules (47CFR15) or the Canadian Department of
Communications Radio Interference Regulations. Although not required, the disk mechanism has been
tested within a suitable end-use product and found to comply with Class B limits of the FCC Rules and
Regulations of the Canadian Department of Communications.
The CE Marking indicates conformity with the European Union Low Voltage Directive (73/23/EEC)
when the disk mechanism is installed in a typical personal computer. Maxtor recommends that testing
and analysis for EMC compliance be performed with the disk mechanism installed within the user's
end-use application.
Canadian Emissions StatementCanadian Emissions Statement
Canadian Emissions Statement
Canadian Emissions StatementCanadian Emissions Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus
as set out in the radio interference regulations of the Canadian department of communications.
Le present appareil numerique n'emet pas de bruit radioelectriques depassant les limites applicables aux
appareils numeriques de Class B prescrites dans le reglement sur le brouillage radioelectrique edicte par
le ministere des communications du Canada.
All Maxtor hard drives comply with relevant product safety standards such as CE, CUL, TUV and UL rules
and regulations. As delivered, Maxtor hard drives are designed for system integration before they are used.
3 – 5
Handling and InstallationHandling and Installation
Handling and Installation
Handling and InstallationHandling and Installation
Hard Drive Handling PrecautionsHard Drive Handling Precautions
Hard Drive Handling Precautions
Hard Drive Handling PrecautionsHard Drive Handling Precautions
◆ If the handling precautions are not followed, damage to the hard drive may result - which
may void the warranty.
◆ During handling, NEVER drop, jar, or bump a drive. Handle the drive by its sides and avoid
touching the printed circuit board assembly (PCBA).
◆ Hard drives are sensitive to electrostatic discharge (ESD) damage. Use proper ESD practices
by grounding yourself and the computer system the hard drive will be installed in.
◆ Allow the hard drive to reach room temperature BEFORE installing it in your computer system.
◆ NEVER switch DC power onto the drive by plugging an electrically live DC source cable into
the drive's connector. NEVER connect a live connector to the hard drive's IDE interface connector.
◆ ELECTRICAL GROUNDING - For proper operation, the drive must be securely fastened to a
device bay that provides a suitable electrical ground to the drive baseplate.
To avoid some of the problems associated with ESD, Maxtor advises that anyone handling a disk drive use
a wrist strap with an attached wire connected to an earth ground. Failure to observe these precautions voids
the product warranty.
Manufacturers frequently experience “unsolved” component/hardware malfunctions often caused by ESD.
To reduce the incidence of ESD-related problems, Maxtor recommends that any electronics manufacturing
plans include a comprehensive ESD program, the basic elements and functions of which are outlined here:
ESD Program ElementESD Program Function
ManagementInstitute and maintain
Chief coordinatorOrganize and enforce
Multi-department committeeEvaluate and improve
Employee trainingEducate and inform
ESD program supplies typically include: wrist- and foot-worn grounding straps; counter-top and floor
antistatic matting; wrist strap testers; ESD video and training materials. Sources for such supplies include:
Static Control Systems – 3MCharleswater
225-4S, 3M Center93 Border St.
St. Paul, MN 55144West Newton, MA 02165-9990
Maxtor also offers a complete video training package, “Care and Handling of Maxtor Disk Drives.”
Contact your Maxtor representative for details.
4 – 1
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