Maxon Telecom MM-5100 User Manual

Maxon Electronics Australia Pty Ltd

MM-5100

CDMA 800MHz 1xRTT
Voice/Data/SMS Modem

Windows Setup
Manual

Version: 1.an

th

Date: August 9

, 2003

(RF)

FCC RF EXPOSURE COMPLIANCE

In August 1996 the Federal Communications Commission (FCC) of the United States with

its action in Report and Order FCC 96-326 adopted an updated safety standard for

human exposure to radio frequency

regulated transmitters. Those guidelines are consistent with the safety standard

previously set by both U.S. and international standards bodies. The design of this device

complies with the FCC guidelines and these international standards.

Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or

attachments could impair call quality, damage the phone, or result in violation of FCC

regulations.

The use of this device in any other type of host configuration may not comply with FCC

RF exposure requirements and should be avoided. During operation, a 20cm separation

distance should be maintained between the antenna, whether extended or retracted, and

the user’s/bystander’s body (excluding hands, wrists, feet, and ankles) to ensure FCC RF

exposure compliance.

electromagnetic energy emitted by FCC

CAUTION

Change or modification without the express consent of Maxon Electronics Australia Pty.

Ltd. voids the user’s authority to use the equipment. This equipment has been tested and

found to comply with the limits pursuant to Part 15 of the FCC rules. These limits are

designed to provide reasonable protection against harmful interference in an appropriate

installation. This equipment generates, uses, and can radiate radio frequency energy and,

if not used in accordance with instructions, can cause harmful radiation to radio

communication. However, there is no guarantee that interference will not occur in a

particular installation. If the equipment does cause harmful interference in radio and

television reception, which can be determined by turning the equipment on and off, the

user is encouraged to try to correct the interference by one or more of the following

measures:

z Re-orient or relocate the receiving radio or TV antenna

z Increase the separation distance between the equipment and the receiver

z Contact RT Wireless Ltd. Technical Support for assistance.

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MMMM--55110000 WWIINNDDOOWWSS SSEETTUUPP MMAANNUUAALL

All data and information contained in or disclosed by this document are proprietary
information of Maxon Australia, and all rights therein are expressly reserved. By accepting
this material, the recipient agrees that this material and the information contained therein
are held in trust and will not be used, copied, reproduced in whole or in part, nor its
contents used in any manner without the express written permission of Maxon Australia.

This information provided in this document is provided on an “as is” basis, is preliminary
and subjected to change without notice.

In no event will Maxon Australia be liable for any damages arising directly or indirectly from
any use of information contained in this document.

It is recommended that this manual be read in conjunction with other supporting
documentation from Maxon Electronics Australia Pty. Ltd.

NOTES:

The user is cautioned that changes or modifications not expressly approved by Maxon
Electronics Australia Pty Ltd could void the warrantee.

POTENTIALLY UNSAFE AREAS

Posted facilities: Turn off this device in any facility or area when posted notices require

you to do so.

Blasting areas: Turn off your phone where blasting is in progress. Observe restrictions
and follow any regulations or rules.

Potentially explosive atmospheres: Turn off your phone when you are in any area with
a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas
could cause an explosion or fire, resulting in bodily injury or death.

Areas with a potentially explosive atmosphere are often but not always clearly marked.
They include:

z fuelling areas such as gas or petrol stations

z below deck on boats

z transfer or storage facilities for fuel or chemicals

z vehicles using liquefied petroleum gas, such as propane or butane

z areas when the air contains chemicals or particles such as grain, dust or metal

powders

z any other area where you would normally be advised to turn off your engine

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1. REVISION HISTORY

Level Date History

0.1a August 7th, 2003 Commercial Release Version - Australia

0.1an August 19

th,

2003 Commercial Release Version - New Zealand

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2. CONTACT INFORMATION

Depending on the nature of your inquiry, please feel free to contact the following senior
personnel:

New Zealand Sales, Marketing & Technical:

Lester Radford – Director RT Wireless Limited Email [e-mail]

Phone [phone] or [phone]

Australia Sales, Marketing & Corporate:

Ray Sanders – Managing Director Email: [e-mail]

Phone: [phone]

Dana Baggetto – General Manager Email: [e-mail]

Phone: [phone]

Andrew Arnold – Cellular Business Development Manager

Phone: [phone] Email: [e-mail]

Australia Technical:

Ashween Prasad – Technical Engineer

Phone: [phone] Email: [e-mail]

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3. TABLE OF CONTENTS

MM-5100 WINDOWS SETUP MANUAL ........................................................................................ 3

1. REVISION HISTORY ........................................................................................................ 4

2. CONTACT INFORMATION ................................................................................................ 5

3. TABLE OF CONTENTS ..................................................................................................... 5

4. OVERVIEW...................................................................................................................... 7

5. LED FUNCTIONS ............................................................................................................. 8

6. LOADING THE PHONE SOFTWARE & DRIVERS................................................................ 9

7. SETUP MODEM USING HYPERTERMINAL .......................................................................15

8. MODEM SETUP UNDER WINDOWS OS.............................................................................23

8.1. Setup Standard 19200 Modem .........................................................................................23

8.2. Setup Maxon USB Modem Driver......................................................................................26

8.3. Setup Maxon Serial Modem Driver....................................................................................27

8.4. USB or Serial Modem Properties .......................................................................................27

8.4.1. Change MM-5100 Modem Properties ............................................................................28

9. SETTING UP WINFAX PRO WITH WINDOWS 98 AND 2000...............................................29

9.1.1. Introduction .................................................................................................................29

9.1.2. Setting up WinFax® General Properties when using RS232 port. ...................................30

9.1.3. Fax Properties - when using Serial................................................................................31

9.1.4. Start Using...................................................................................................................32

9.1.5. Setting up WinFax® General Properties when using USB connection .............................33

9.1.6. FAX Properties – when using USB ................................................................................34

9.1.7. Start Using...................................................................................................................35

10. CHANGE FROM WINFAX TO 1X DATA SESSION..............................................................36

11. SETTING UP QNC (QUICK NET CONNECT) WINDOWS 98 & 2000 .....................................40

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4. OVERVIEW

This manual is specifically provided as a guide to the set-up and operation of the Maxon

TM

MM-5100 modem with Windows
connected to a PC.

Details on loading the Drivers are covered in the initial section where we describe use of the
installation CD.

The MM-5100 modem is a rugged, full duplex 1xRTT CDMA Voice/Data/Fax/SMS modem
designed to operate on CDMA 800MHz networks. CDMA is an efficient and secure cellular
wireless technology that compliments fixed or mobile applications.

Two main data services are available on CDMA networks: 1xRTT, a packet switched
connection; and IS-95A, a circuit switched connection. IS-95A over-air data rates are limited
to 14.4 kbps. The 1x service is capable of data rates as high as 153.6 kbps [network
dependant].

The MM-5100 modem has been specifically designed to be compatible with 1xRTT networks
to take full advantage of the exceptional data speeds and always-on connection, and is
backwards compatible with IS95A circuit switched networks.

When using the MM-5100 for 1x connections, access is achieved via a PPP (TCP/IP)
connection to the CDMA network. The CDMA carrier provides the Internet connectivity,
becoming the ISP for that session.

Applications such as web browsing, email, FTP, LAN access, etc function as normal.

for operation of the MM-5100 in Data or Fax mode when

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5. LED FUNCTIONS

This section describes the labelling and functions of the LED on the MM-5100.

The RSSI LED will be OFF when RSSI is less than -105dBm, flashing when in-between the ­95dBm and -105dBm, and ON when greater than or equal to -95dBm.

NOTE: the higher the negative number i.e. the further away from ZERO, the weaker the received signal.

The smaller the number i.e. the closer to ZERO, the stronger the received signal.

A flashing RSSI LED indicates potential need for an alternative antenna, relocating the
antenna to a site more suited to signal acquisition, or elevation of the antenna to improve
signal acquisition, or a combination of all the above.

A consistent RSSI reading of -95dBm or better [number closer to ‘0’] is advisable.

LED Label Description

pwr Lit continuously when power is applied to modem

dtr To indicate MODEM is live on Host device

sms Blinks if there is unread SMS message

ri/rx

tx Blinks on data from MODEM to PC

rssi

roam

crt To indicate connection in Circuit Switched mode

pkt

1x cell

Note 1: In ALL-LED-OFF state, when you connect ear piece to the MM-5100, the LED’s are enabled for a

value set by AT command AT$$EXT_LED=<1~255sec>. If LED always ON is required, change the
AT command parameter to ‘0’.

Note 2: If the LED’s have been disabled by AT command prior to power cycle, all LED’s will remain in

OFF state until ear-piece is connected.

Blinks on incoming voice call, lights continuously on incoming data call,
blinks on data from PC to MODEM

Lights continuously in RSSI range > -95dBm (This is the preferred range)

Blinks in RSSI range -95dBm > -105dBm, (Signal is marginal)

Turn-off at RSSI < -105dBm (No signal available)

ON when inside a preferred roaming carrier network but outside Telstra’s
network, FLASHES when inside a non-preferred roaming carrier network but
outside Telstra’s network, OFF when inside Telstra network

To indicate active connection in Packet Switched mode (OFF when in dormant
mode)

To indicate that local cell supports Packet Switched data (OFF indicates cell
supports only IS95A)

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6. LOADING THE PHONE SOFTWARE
& DRIVERS

As you will be required to connect your MM-5100 to your computer and a power source you
must attach an antenna to MM-5100 NOW. This must be done before ANY
connected to the modem.

NOTE: The MM-5100 can be powered solely through the USB connection to your PC, however the

maximum power draw available on USB is 500mA. Therefore USB power would only be suitable
where the RSSI signal strength LED on the modem is ON solid. If the RSSI LED is flashing we
recommend you use alternative power source such as the optional 240vAC to 12vDC plug pack.

During the following steps you will:

Load UI software from CD supplied

Supply power to MM-5100

Connect MM-5100 to PC via the supplied Serial or USB cable

Load appropriate drivers from CD supplied

Step 1: Load the CD

Insert the supplied CD into your CD drive. It should auto-run without intervention. If not,
locate the CD drive on your computer, then double click on Setup.exe.

power is

Double click
setup.exe to start
the installation

This will start the installation.

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When the software starts the screen will look similar to this:

If you are NOT intending to use the Maxon Phone UI software and only want to load the
drivers then you may install the drivers only.

If USB is not present on your PC leave ‘Install USB Driver’ un-ticked.

If a Serial port is not present on your PC leave ‘Install Serial Driver’ un-ticked.

If you ticked ‘Install USB Driver’ observe the following alert, then click “OK”.

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Tick features you want to load then click “Next” to continue.

Software & Drivers you selected will be installed in C:\MAXON folder or rename to suit your
preference.

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If you selected to ‘Install Serial Driver’ select the Serial com port to which it is connected
and the communication speed of the modem. The default comm. speed setting is 115200.

The software now installs the Serial Driver.

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If you selected ‘Install USB Driver’ connect modem to PC via USB cable.

Maxon Phone UI Software and Driver installation complete. Click ‘Finish’.

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To confirm loading of Drivers please go to ‘Control Panel>Phone and Modem
Options>Modems tab’.

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7. SETUP MODEM USING HYPERTERMINAL

This section forward is for advanced users who may wish to control integration of the MM­5100 without using the Maxon Phone UI Software. This section should be read in
conjunction with the MM-5100 AT Commands User Manual.

To change the baud rate, start HyperTerminal which is located under ‘Start>
Programs>Accessories>Communications>HyperTerminal’

HyperTerminal starts

HyperTerminal asks you for a Connection Description so enter a name of your choosing for
this connection.

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E.g. the connection name is “115200_MODEM”. Click ‘OK’.

Drop down the “connect using” dialog box and select the Com Port the modem is connected
to via the serial RS232 cable. (The modem should be powered on). Select your country.

Select COM1 if the modem is connected to Com Port 1 then click ‘OK’.

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Select Properties from the File menu or the Properties button, then click on ‘Configure’ for
this com port and in this dialog box, select Bits per second (bps).

The default baud rate of the MM5100 is 115200. Select 115200bps.

After selecting the bits per second confirm that the Data bits is set to “8”, Parity “none”,
Stop Bits “1”and “Hardware” flow control. Click “OK” to continue. .

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HyperTerminal communicates with the modem at 115200bps.

Type “AT” inside the HyperTerminal window then the Enter/CR key.

The Modem responds to AT command by sending an “OK” back.

This proves that the modem is correctly connected with PC through serial port and is
communicating at 115200bps.

Type “at+ipr?” and then Enter to confirm the Modems communication speed.

Modem responds to the above command with the set IPR value. This should be 115200.

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Now, change the communication speed to 19200bps by typing the AT Command
“AT+IPR=19200” and then enter.

The response “OK” after sending of “at+ipr=19200” confirms that the speed of the modem
has been changed to 19200.

After the “OK” response, you will not be able to communicate with the modem using AT
Commands in HyperTerminal. This is due to the HyperTerminal comm. speed set at 115200
whereas you have now set the modem comm. speed to 19200.

Disconnect from HyperTerminal by clicking “Disconnect” in the toolbar to release the
connection.

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Now connection is released, and you can change the properties of HyperTerminal. Click the
“Properties” button on the toolbar.

Properties “Configure”.

The communication speed was set to115200bps.

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Set communication speed to 19200bps.

Now, you can send the “AT” Commands at 19200bps to the MODEM.

Type “AT” and then enter. The modem should respond back with an “OK”.

Type “AT+IPR?” and then “ENTER” key.

You have successfully changed the communication speed of the modem to 19200bps.

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You must now shut down the HyperTerminal program. Click the “Yes” button.

Save HyperTerminal so that you do not have to set the properties again.

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8. MODEM SETUP UNDER WINDOWS OS

8.1. Setup Standard 19200 Modem

The same procedure applies to set up in Windows 2000 and Windows 98.

Open Control Panel

After you have changed the communication speed of Modem to 19200bps, select modem
under “Control Panel” then “Phone and Modem Options”

Select Modem tab and click on ADD to setup a new modem.

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In the ‘Add/Remove Hardware Wizard’ select the box beside “Don’t detect my modem; I will
select it from a list”. Click “Next >”to continue with the installation.

Select Standard Modem Types under the manufacturers list.

Select Standard 19200bps Modem under Models.

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Select the Com Port that will be used by this modem.

Installation is now complete. Click “Finish” button to finish installing the New Modem.

Verify Installation of Standard 19200bps Modem by checking under listed modems in
Control Panel. Click on the “Properties” button.

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This page should show the COM Port this modem will use and the Maximum Port speed.

8.2. Setup Maxon USB Modem Driver

A USB connection between the PC and the MM-5100 allows full use of the 1x networks high
speed data transfer rates. Serial Cable connections between the PC and any connected
device have a baud limit of 115kbps.

Install the USB driver as previously described using Maxon Phone UI Software and selecting
installation of Maxon USB Driver. When finished the Maxon USB modem should now be
listed under ‘Modems’ in the Device Manager.

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8.3. Setup Maxon Serial Modem Driver

The Serial Driver is required for utilising data rates greater than 19,200bps (up to 115kbps)
for example when using the 1x network.

Install the Serial driver as previously described using Maxon Phone UI Software and
selecting installation of Maxon Serial Driver. When finished the Maxon Serial modem should
now be listed under ‘Modems’ in the Device Manager.

8.4. USB or Serial Modem Properties

Under ‘Control Panel>Phone And Modem Options’ you can see that the MM-5100 Modem
Drivers you have loaded are now listed. To check the installed Modem click “Properties”
button or double click the listed modem.

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8.4.1. Change MM-5100 Modem Properties

This section is applicable to both the Serial and USB modems. It deals with the different
settings required for QNC or 1x Packet Connection (for Fax settings please refer to next
chapter):

For QNC Connection, type “AT+CRM=131”.

For 1x Packet Connection, type “AT+CRM=150”.

Then Click ‘OK’ Button.

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9. SETTING UP WINFAX PRO WITH
WINDOWS 98 AND 2000.

9.1.1. Introduction

Installation of WinFax Pro 10.* and above.

To install WinFax

Note: WinFax® supports only 19200bps. If you use the MM-5100 at 115200bps baud rate, but want to

send or receive Fax by WinFax® you must change the baud rate from 115200bps to 19200 bps
The modem speed should be set to 19200bps. Please use AT+IPR command to change the
communication speed of the MM-5100.

®

, please see WinFax® setup guide provided by Symantec®.

Execute WinFax

®

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9.1.2. Setting up WinFax® General Properties
when using RS232 port.

1: You can define program and user setup by selecting this.

2: Setup Dialog Box

2-1: Option tab

2-2: Modem setup

3: Modems and Comms Devices Properties Dialog Box

3-1: Leave it as “Default”

3-2: You must select Standard 19200bps Modem.

3-3: Select the Modem “Properties…” button

4: Properties for MM-5100 General tab

4-1: Modem connects with COM 1

4-2: You must select “19200” bps

4-3: WinFax

NOTE: Under item 3-1 there may be 4 options as below:

1. Cellular (Analog/AMPS)

2. Cellular (PCS/GSM-Digital)

3. Default

4. Dial as entered

Any of these options can be selected and work well. But if possible select “default”.

®

detects Class 2.0 automatically

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9.1.3. Fax Properties - when using Serial

5: Properties for MM 5100 Fax tab

5.1: For reliable transmission we recommend you select the Maximum Transmission speed
as “9600bps” and the Minimum Transmission speed at “9600bps” or “Send at any rate”.
Maximum Transmission can be set at “14400bps” but if faxing proves unreliable, set back to
“9600”.

5-2: Do NOT select this.

5-3: You must type the strings:

“AT+CRM=0” in Field 1;

“AT$QCVAD=2” in Field 2;

“AT+FCLASS=2.0” in Flow control field;

“Use hardware flow control” MUST be ticked;

ATZ in Reset field;

After typing that string, click the “OK” button.

If your WinFax

1. Cellular (Analog/AMPS)

2. Cellular (PCS/GSM-Digital)

Either of these can be selected and work well.

®

has the combo box in item number 5 as below:

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9.1.4. Start Using

After setting up, click on File and select “Send New”

Send Fax by clicking the “Send” button.

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9.1.5. Setting up WinFax® General Properties
when using USB connection

1: You can define program and user setup

2: Setup Dialog Box

2-1: Option tab

2-2: Setup Maxon (Qualcomm) USB Modem here

3: Modems and Communications Devices Properties Dialog Box

3-1: Leave it as “Default”

3-2: Select installed Maxon USB Modem.

3-3: Select the Modem then click the “Properties…” button

4: Properties for Maxon USB Modem’s General tab

4-1: It connects with COM5 or whichever comm USB modem uses.

4-2: You must select “19200” bps

®

4-3: WinFax

NOTE: Under item 3-1 there may be 4 options as below:

1. Cellular (Analog/AMPS)

2. Cellular (PCS/GSM-Digital)

3. Default

4. Dial as entered

Any of these options can be selected and work well. But if possible select “default”.

detects Class 2.0 automatically

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9.1.6. FAX Properties – when using USB

5: Properties for Maxon USB Modem’s Fax tab

5-1: You must select the Maximum Transmission speed as “9600bps” and the

Minimum Transmission speed as the item of “9600bps” or “Send at any rate”

5-2: Do NOT select this.

5.1: For reliable transmission we recommend you select the Maximum Transmission speed
as “9600bps” and the Minimum Transmission speed at “9600bps” or “Send at any rate”.
Maximum Transmission can be set at “14400bps” but if faxing proves unreliable, set back to
“9600”.

5-2: Do NOT select this.

5-3: You must type the strings:

“AT+CRM=0” in Field 1;

“AT$QCVAD=2” in Field 2;

“AT+FCLASS=2.0” in Flow control field;

“Use hardware flow control” MUST be ticked;

ATZ in Reset field;

After typing that string, click the “OK” button.

®

If WinFax
work well. - 1. Cellular (Analog/AMPS) 2. Cellular (PCS/GSM-Digital)

has the combo box in item number 5 as below either of these can be selected and

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9.1.7. Start Using

After setting up, click on File and select “Send New”

Send Fax by clicking the “Send” button.

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10. CHANGE FROM WINFAX TO 1X DATA
SESSION

To go from a WinFax or Asynchronous data call the modem must be reset to accept 1x
communications by changing the baud back from 19200bps to 115200bps.

Open saved HyperTerminal session.

If you had saved HyperTerminal connection when changing the speed from 115200 to
19200, open that connection.

Starts HyperTerminal

The HyperTerminal speed should be set to 19200.

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Type “at+ipr?” followed by ‘enter’ to confirm the modem’s communication speed.

The modem should respond with +IPR: 19200 and OK.

Now, change the communication speed to 115200bps by typing the following AT Command
“at+ipr=115200” followed by enter.

The response “OK” after sending of “at+ipr=115200” confirms that the speed of the modem
has changed to115200.

After that “OK” response, you can’t type any other AT Command in HyperTerminal. The
Hyper Terminal speed has to be changed to 115200.

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Click “Disconnect” in the toolbar and release the connection.

After the connection has been released, change the properties of HyperTerminal. Click on
the “Properties” button in the toolbar.

In the Properties dialog box. Select the Com Port to which the modem is connected to. Click
the “Configure…” button

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Under Port Settings, the communication ‘Bits per second:’ speed is currently 19200bps.

Select 115200 and click ‘OK’

The communication speed has now been changed to 115200bps.

Now check the MM-5100 communication speed. Type “at+ipr?” and enter.

An OK response confirms the comms speed of the modem has been changed to 115200.

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11. SETTING UP QNC (QUICK NET
CONNECT) WINDOWS 98 & 2000

Before setting up QNC you should install the modem. This is explained in this manual
under “Modem Setup Under Windows”. Particularly refer to the section “Change MM-5100
Modem Properties”

NOTE: for details on the Accelerator service that can significantly boost your web page and internet

access and which is supplied at no charge for both 1x and QNC, please review the information
on the Telstra web site at: http://www.telstra.com.au/mobilenet/services/mobilint.htm

This section deals with the different settings required for QNC or 1x Packet Connection:

Start Dialup Networking as shown below.

Open Control Panel folder and double click on the icon “Network and Dial-up Connections”.

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Double Click on the icon “Make New Connections”.

This will start a new connection wizard, click “Next >” to continue.

Select connection type of “Dial-up to private network” and then click the “Next >” button

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Type the phone number for QNC or 1x connection which is #777 and click “Next >”.

Select your preference and click the button “Next >”.

Type the name you want to use for this connection, and click “Finish”.

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After successful setup of Network Connection Wizard, you can start the Dial-up connection
by double clicking on this new connection icon in the ‘Network and Dialup Connections’
box.

Type User name, Password then click “Dial”.

Then click “Properties”.

1) QNC Connection or

User name: qncuser User name: mobile@jamamobile

Password: ssqnc Password: telecom

For either option select “Save Password”

2) 1x Packet Connection

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If you wish you can check or set the Properties of this Connection.

You have now completed the MM-5100 modem setup and Windows functionality.

If you have any questions relating to this setup procedure please contact your dealer or RT
Wireless Ltd. on [phone] or visit their web site at [e-mail]

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.