Maximatic EWM-9933 User Manual

LIMITED WARRANTY* ONE (1) YEAR:

Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing
defects under normal use and conditions for one (1) year, cord excluded. During that period, should the
appliance fail to operate properly, return the appliance with your sales receipt to the store where
purchased. If you use your appliance for household use and according to instructions, it should give
you years of satisfactory service. This product warranty covers only the original consumer purchaser
of the product.

To guarantee repair or replace without charge, a dated sales receipt showing purchase within the
limited warranty period* must accompany the appliance. Without a sales receipt, warranty will be
estimated according to the appliance's manufactured date. A comparable appliance should arrive
within 2-3 weeks. However, in case an appli an ce is no t covered by warranty, correspondence offerin g
alternatives will be mailed to you.
During the one-year warranty period, a product with a defect will be either repaired or replaced with a
reconditioned comparable model (at our option) when the product is returned to our Service Center.
(See the “Returns” section below). The repaired or replacement product will be in warranty for the
remaining balance of the one-year warranty period and an additional one-month period.

This limited warranty covers appliances purchased and used wi thin the 50 contiguous states
plus the District of Columbia and does NOT cover:

- Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper
assembly or installation of product.

- Damages caused in shipping.

- Damages caused by replacement or resetting of house fuses or circuit breakers.

- Defects other than manufacturing defects.

- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or
incorrect current or voltage.

- Lost or missing parts of the product. Parts will need to be purchased separately.

- Damages of parts that are not electrical; for example: cracked or broken plastic or glass.

- Damage from service or repair by unauthorized personnel.

- Extended warranties purchased via a separate company or reseller.

- Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
*The consumer is responsible for any delivery charges for all replacement units provided for exchange
under the warranty.

RETURNS: Any return of defective merchandise to the manufacturer must be processed accordingly
by contacting customer service first to obtain an RA # (Return Authorization Number). We will not
accept any returns of merchandise without an applicable RA #.
We cannot assume responsibility for loss or damages to products returned to us during incoming
shipment. For your protection, always carefully package the product for shipment and insure it with the
carrier. Be sure to enclose the following items with your return: any accessories related to the
problem, your full address and daytime phone number, a note describing the problem, a copy of the
dated sales receipt or other proof of purchase and a valid RA#.
C.O.D shipments cannot be accepted.

*One Year Limited Warranty valid only in the 50 contiguous states plus the District of Columbia,
excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage
which is in violation of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the loc al di stributor.
**Any instruction or policy included in this manual may be subject to change at any time.

Model EWM-9933 Elite Platinum
MAXI-MATIC

18401 E. Arenth Ave. City of Industry, CA 91748
Customer Service Dept: [phone] Ext: 120 MON-FRI 9am-5pm PST
Email: [e-mail]

WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE.

®

Stainless Steel Buffet Server

®

, USA

with Warming Tray & Oven-Safe Roasting Pan

Website: www.maxi-matic.com

Stainless Steel Buffet Server

With Warming Tray & Oven-Safe Roasting Pan

Model EWM-9933

INSTRUCTION MANUAL

Before operating your new appliance, please read all instructions carefully and keep for future reference.

IMPORTANT SAFEGUARDS…

PARTS & FEATURES…

Safety precautions should always be followed when using any electrical appliance to
include the following:

1. Read all instructions before using this appliance.

2. Do not place the appliance in and / or around open flames or flammable
materials.

3. Always make sure the temperature setting is in the “OFF” position before
plugging the appliance into the outlet to avoid accidental burns.

4. To avoid severe burns do not touch hot surfaces while the appliance is in use.

5. Allow the appliance to completely cool down after use before touching any of the
surfaces to avoid severe burns.

6. To avoid and protect against the risk of electric shock do not immerse any part of
the warming tray or power cord in water or other liquids. Immersing in water or
other liquids may also affect the function of the Warming Tray. See the Care &
Cleaning section in this manual for instructions on how to clean the Warming
Tray.

7. Turn the appliance “OFF”, unplug from the outlet and allow the Warming Tray,
Large Pan and Buffet Server to completely cool down before cleaning.

8. When not in use turn the temperature setting to the “OFF” position and unplug
from the outlet.

9. Close supervision is highly recommended when the appliance is in use when
children are present.

10. Do not operate this or any appliance with a damaged power cord or plug.

11. To avoid accidental burning from the contents of the buffet trays or large pan, it is
recommended that food and / or liquids only be filled to 2/3 of the buffet tray or
large pan capacity.

12. Never carry or move the warming tray with the buffet trays on top. Each
individual buffet tray and large pan should be carried separately to avoid
accidental burning from hot foods or liquids.

13. To avoid damaging the appliance the buffet server should not be used without
food or liquids in the buffet trays or large pan.

14. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injuries and should be avoided.

15. Do not let the cord hang over the edge of a table or counter to avoid tripping or
accidentally pulling the appliance over while in use.

16. Do not use outdoors.

17. Do not use the appliance for other than intended use.

CAUTION – To ensure continued protection against the risk of electric shock

connect to properly grounded outlets only.

SAVE THESE INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

7) Silicone Grips

1) Clear Dome Lids

2) Cool Touch
Knobs

4) Oven-Safe Baking Pan

5) Temperature Control

1) 3 - Clear Dome Lids with Slots

2) 3 - Cool-Touch Knobs

3) 3- Stainless Steel Trays

4) 1- Stainless Steel 8qt. Oven-Safe Baking Pan

5) Temperature Control

6) Stainless Steel Warming Tray

7) Silicone Grips

2

6) Warming Tray

3) Buffet
Server Trays