Max Phantom 2000 Owner's Manual

www.max.us.com

UL 325

Compliant

High Traffic Commercial

Brushless DC Low Profile

Swing Gate Operator

4009963

Made in USA

MAX Phantom 2000

Installation and Owners Manual

Table of contents

© 2014 Maximum Controls LLC.

All rights reserved. No part of this
manual may be reproduced in any
means: graphics, electronics or
mechanical, including photocopying
without the expressed written
permission of the publisher. Materials
components and specifications are
subject to change without notice.

Phantom 2000 Specifications
Important Safety Information
UL 325 Model Classifications
UL 325 Required Entrapment Protection
UL 325 Compliant Installation Requirements
Intended Use of Swing Gate Operator

Installation

Gate Operator Position
Recommended Gate Operator Layout
Single Gate Operator
Dual Gate Operators
Arm Position Options
Arm Connection to Gate
Optional Remote Power Supply Kit - MAX Magic Box
Solar
Install Warning Signs
Entrapment Protection
In-Ground Loops

Wiring operator

Gate Operator System Overview
Input AC Power
Optional Remote Power Supply Kit - MAX Magic Box
Solar Power
Operators to Matrix 1
Optional External Jog Switch to Operators

Turn ON / OFF Operator Power

matrix 1

Matrix 1 Overview
Wiring Overview
Primary Gate - Open Left / Open Right
Close Timer
Selectable Gate Speed Control
Battery Back-Up Mode
Anti-Tailgate
Single Pass Anti-Tailgate
Radio Receiver
Radio Safety Pause
Gate in Motion Alarms
OBD Port Black Box
Maglock
Plug-In Loop Detectors
In-Ground Loop Connection
ID Plug
Gate Tamper
UL Entrapment LEDs
Emergency Vehicle / Max Open Inputs
Gate Disable
Partial Open
UL Alarm / Alarm Reset Button
Gate Status Monitoring
OPEN / STOP / CLOSE Connection
CLOSING Photocell Connection
Gate Operators Communication LEDs
24V Power for Matrix 1
Battery in Use LED
Motor Motion LEDs

Adjustments

Open and Close Limits
Release Handle Clamp
Reverse Sensor (ERD)

Maintenance

Qualified gate operator technician
End user/Home owner
Phantom 2000 Wiring Schematics
Manual Release
Electronic Gate Release
Audible Alarm
Replacement Parts List
Warranty

2
2
3
3
4
5

6
7
8

9
10
10
11
12
13
14
15

16-17

18
19
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24
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42

1

phantom 2000 specifications

UL 325 Class of Operation - Class I, II, II, IV
Gate Type - Vehicular Swing Gate
Max Gate Weight / Length - 2000lbs/15 ft or 1500 lbs/20 ft
90° Opening Time - 16 selectable speeds from approximately 11.5 sec to 20 sec depending on the weight and length of gate.
Cycles per Hour AC Input Power - Continuous
Battery Back-Up Cycles - 450 continuous cycles for a 2000 lbs gate
Input AC Power - Switchable: 115VAC or 230VAC single phase
Motor - 24VDC Brushless (equivalent to 1 HP AC motor)
Operating Temperature - -4°F to 158°F (-20°C to 70°C)
Entrapment Protection:

- UL 325 Type A Inherent (ERD sensor)

- Input for UL 325 Type B1 (photocell) and B2 (reverse edge)

22”

18 3/4”

12 5/8”

14 5/8”

important safety information

WARNING – To reduce the risk of injury or death:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. Never let children operate or play with gate controls. Keep the remote control away from children.

3. Always keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.

4. Test the gate operator monthly. The gate MUST reverse on contact with a rigid object or stop when an object activates the
non-contact sensors. After adjusting the force or the limit of travel, retest the gate operator. Failure to adjust and retest the
gate operator properly can increase the risk of injury or death.

5. Use the emergency release only when the gate is not moving.

6. KEEP GATES PROPERLY MAINTAINED. Read the owner’s manual. Have a qualified service person make repairs to gate
hardware.

7. The entrance is for vehicles only. Pedestrians must use separate entrance.

8. SAVE THESE INSTRUCTIONS

2

ul 325 model classifications

AUTHORIZED
PERSONNEL

ONLY

CLASS I

Residential Vehicular Gate Operator - A vehicular gate operator
(opener or system) intended for use in a home of one to four
single family dwellings, or a garage or parking area associated
therewith.

CLASS II

Commercial/General Access Vehicular Gate Operator - A
vehicular gate operator (opener or system) intended for use in
a commercial location or building such as a multi-family
housing unit (five or more single family units) hotel, garages,
retail store or other building servicing the general public.

CLASS III

Industrial/Limited Access Vehicular Gate Operator - A
vehicular gate operator (opener or system) intended for uses
in an industrial location, loading dock area or other location
not intended to service the general public.

SECURITY

CLASS IV

Restricted Access Vehicular Gate Operator - A vehicular gate
operator (opener or system) intended for use in a guarded
industrial location or buildings such as airport security area or
other restricted access locations not servicing the general
public, in which unauthorized access is prevented via
supervision by security personnel.

ul 325 required entrapment protection

Gate Type Protection Type Class I & II Class III Class IV

Primary

A, C A, B1, B2, C

Swing Gate

Secondary

The same type of device shall not be utilized for both the primary and the secondary entrapment protection means. Use of a single device to
cover both the opening and closing directions is in accordance with the requirement; however, a single device is not required to cover both
directions. A combination of one Type B1 for one direction and one Type B2 for the other direction is the equivalent of one device for the
purpose of complying with the requirements of either the primary or secondary entrapment protection areas.

A - Inherent entrapment protection system.

B1 - Provision for connection of a non-contact sensor

(photoelectric sensor or the equivalent).

B2 - Provision for connection of a contact sensor
(edge device or the equivalent).

A, B1, B2, C, D

C - Inherent adjustable clutch or pressure relief device.

D - Provision for connection of an actuating device

requiring continuous pressure to maintain opening
or closing motion of the gate.

E - An audio alarm.

A, B1, B2, C, D, E A, B1, B2, C, D, E

A, B1, B2, C, D

3

ul 325 compliant

installation requirements

A Install the gate operator only when:

1 The operator is appropriate for the construction of the gate and the usage Class of the gate,
2 All exposed pinch points are eliminated or guarded.

B The operator is intended for installation only on gates used for vehicles. Pedestrians must be supplied with a separate access

opening. The pedestrian access opening shall be designed to promote pedestrian usage. Locate the gate such that persons
will not come in contact with the vehicular gate during the entire path of travel of the vehicular gate.

C The gate must be installed in a location so that enough clearance is supplied between the gate and adjacent structures when

opening and closing to reduce the risk of entrapment. Swinging gates shall not open into public access areas.

D The gate must be properly installed and work freely in both directions prior to the installation of the gate operator.

Do not over-tighten the operator clutch or pressure relief valve to compensate for a damaged gate.

E For gate operators utilizing Type D protection:

1 The gate operator controls must be placed so that the user has full view of the gate area when the gate is moving,
2 A gate operator shall additionally be provided with a placard that is marked in letters at least 1/4-in (6.4-mm) high with

the word “WARNING” and the following statement or the equivalent: “Moving Gate Has Potential of Inflicting Injury or
Death - Do Not Start Gate Unless Path is Clear”.

3 An automatic closing device (such as a timer, loop sensor, or similar device) shall not be employed, and
4 No other activation device shall be connected.

F Controls intended for user activation must be located at least ten feet (10’) away from any moving part of the gate and where

the user is prevented from reaching over, under, around or through the gate to operate the controls. Outdoor or easily
accessible controls shall have a security feature to prevent unauthorized use.

G The Stop and/or Reset button must be located in the line-of-sight of the gate. Activation of the reset control shall not cause

the operator to start.

H A minimum of two (2) WARNING SIGNS shall be installed, one on each side of the gate where easily visible.

I For gate operators utilizing a non-contact sensor:

1 See instructions on the placement of non-contact sensors for each Type of application,
2 Care shall be exercised to reduce the risk of nuisance tripping, such as when a vehicle, trips the sensor while the gate is

still moving, and
3 One or more non-contact sensors shall be located where the risk of entrapment or obstruction exists, such as the

perimeter reachable by a moving gate or barrier.

J For a gate operator utilizing a contact sensor:

1 One or more contact sensors shall be located where the risk of entrapment or obstruction exists, such as at the leading
edge, trailing edge, and post mounted both inside and outside of a vehicular horizontal slide gate.

2 One or more contact sensors shall be located at the bottom edge of a vehicular vertical lift gate.
3 One or more contact sensors shall be located at the pinch point of a vehicular vertical pivot gate.
4 A hardwired contact sensor shall be located and its wiring arranged so that the communication between the sensor and

the gate operator is not subjected to mechanical damage.
5 A wireless device such as one that transmits radio frequency (RF) signals to the gate operator for entrapment protection

functions shall be located where the transmission of the signals are not obstructed or impeded by building structures
natural landscaping or similar obstruction. A wireless device shall function under the intended end-use conditions.

6 One or more contact sensors shall be located on the inside and outside leading edge of a swing gate. Additionally, if the
bottom edge of a swing gate is greater than 6 inches (152 mm) above the ground at any point in its arc of travel, one or
more contact sensors shall be located on the bottom edge.

7 One or more contact sensors shall be located at the bottom edge of a vertical barrier (arm).

4

intended use of

swing gate operator

The operator is intended for use on a VEHICULAR swing gate ONLY. It is intended to be used WITH appropriate entrapment
protection safety devices and in-ground vehicle loop detection system.

Closing Gate Protection Photocell: Helps protect the gate operator
from accidentally closing on vehicles in the gate’s closing path.

Warning Signs: Should be installed
on both sides of gate area and
easily visible.

Moving Gate Can
Seriou

KEEP
without

C

s Injury o

LE

D

AR!

prior warning.

o not

in

Ga

the gat

let

t

Cause

e ma

children operat

T

hi

r Death

e area.

s

y

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m

ov

e at any

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e is

e

the gat

f

must

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t
ime

ve

hic

us

e or play

e

le

separat

s

Entrapment Protection Photocell:
Helps guard against the opening
gate from entrapment.

onl

y

.

e

entrance.

In-Ground Loops:

Help protect the gate
operator from accidentally
opening and/or closing on
vehicles in the gate’s path.

Entrapment Area

Sensing Edge: Helps

protect the gate operator

from accidentally opening

and/or closing on vehicles

in the gate’s path.

Pedestrians MUST use a separate entrance.

The gate operator IS NOT intended to be

used on a PEDESTRIAN gate.

5

installation

Read and understand this entire manual before installation. Check with the local building department prior to installing this gate
operator to comply with local building code requirements. The gate must be installed in a location so that enough clearance is
supplied between the gate and adjacent structures when opening and closing to reduce the risk of entrapment. Swinging gates
should not open into public access areas.

Gate Operator position

The gate must be properly installed and work freely in both directions prior to installation of the gate operator.

Closed Position

Gate Bracket Pivot Point

A

Hinge Pivot Point

Illustrations not to scale

Measurement Guidelines

than “E”

A Should be at least 1/4 the gate length.
B 15” minimum for open gate clearance (2” thick gate).
C Distance “A” minus 8 inches (A - 8 = C).
D & E Arm should be 90° from gate when OPEN

and in the straight “locked” position when CLOSED.

Open Position

Hood

Locked Position

Long Arm

D

Longer

Arm
Pivot
Point

E

Shorter

than “D”

15” Min

Short Arm

www.max.us.com

Made in USA

www.max.us.com

Made in USA

B

AC

IN

POWER/SOLAR

BATTERY

IN

IN

CONTROLLER

TO MOTOR

BATTERY

POWER

PACK

IN

MC-100

Motor Controller

Sensitivity

MOTOR OVERLOAD

ERD

Min

2” Min

AC

IN

POWER/SOLAR

BATTERY

IN

IN

CONTROLLER

TO MOTOR

BATTERY

POWER

PACK

IN

ON

Made in USA

POWER

OFF

FUSE

7 AMP

GND

JOG

JOG

ERD

Photo

Cell

Matrix

Jog LT

Edge 1

Edge 2

Jog RT

RIGHT

LEFT

Edge 1

On Line

Limit SW

Edge 2

Max

INPUTS

On Line

Concrete Pad

ON

Made in USA

POWER

OFF

FUSE
7 AMP

MAX PS-24

POWER SUPPLY

UL
Entrap

Power

Photo
Cell

24” x 24”

MAX PS-24

POWER SUPPLY

C

Operator
Pivot
Point

Outside Property

Inside Property

MC-100

JOG

JOG

GND

ERD

Photo

Cell

DO NOT allow arm to touch

hood in gate’s OPEN position.
TOO MUCH STRESS is put on
the arm in this position during
gate operation.

Motor Controller

MOTOR OVERLOAD

2” Gate Frame

Preferred arm position is 90°
from open gate. See page 10
for arm position options and
connection to gate.

UL

Matrix

Jog LT

Edge 1

Edge 2

Jog RT

RIGHT

LEFT

Sensitivity

Edge 1

Entrap

On Line

Power

ERD

Photo

Limit SW

Edge 2

Max

Min

INPUTS

Cell

On Line

6

W

A

R

N

I

N

G

installation

recommended Gate Operator layout

Use for VEHICULAR traffic ONLY. Pedestrians MUST use a separate entrance.

Install appropriate entrapment protection safety devices for the OPENING

direction and CLOSING direction of gate cycling. Install in-ground SAFETY

and CENTER loops. Install a GROUNDING ROD within 10 ft of

operator. An “Optional” EXIT loop can be installed if desired.

4

Y

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1/2

Support

un

R

ATE OPERATOR.

G

Sensing Edge

ount

M

Bar

wiring to

on end of gate.

I

l

lustration no

t

to s

cale

CLOSING

21” High

Photocell Beam

Support Bar

From Safety Loop

Center Loop

CLOSING Ph

6”

Above

G

round

24”
Min

otocell

24”x 24” Pad

OPENING Photocell

Secure gate operator
to concrete pad with
four

leeve anchors

ound

r

G

Rod

s

OPENING Photocell Beam

.

(4) 1/2” x 3” (min)

3.5”

8”x 17”

Conduit

8”

Area

8”

3.5”

CLOSING Photocell

ired)

24V/RS-485

(Requ

& Jog Switch

In-Ground Loop

s

I

nput AC Power (Required)

Beam

Height

Just

Above

Gate

Operato

r

Safety Loop

Exit Loop

(Optional)

7

installation

YES

NO

single Gate Operator

The gate must be properly installed and work freely in both directions prior to the installation of the gate operator.
See “Gate Operator Position” on page 6 for operator position.

Conduit Guidelines and Suggestions (See page 7)

• REQUIRED - AC input power wire to the GATE OPERATOR.

• REQUIRED - 24VDC/RS-485/(Jog switch optional) wires from CONTROL BOX to GATE OPERATOR.

• OPENING cycle protection device wires (photocells) to the GATE OPERATOR. See page 14.

• CLOSING cycle protection device wires (photocells) to the CONTROL BOX. See page 14.

• In-ground loop wires to the CONTROL BOX. See page 15.

Control Box

Secure gate operator
to concrete pad with

Arm MUST be installed level.

Support Bar: See below

four (4) 1/2” x 3”
(min) sleeve anchors.

Illustration not to scale

1/2

19”

6” Above Ground

Ground Level

“Optional” Input Power Note:

24VDC low voltage power wires can be run
from a remote power supply (MAX Magic
Box) to power the gate operator if desired.
See page 11 for more information.

Check local building

codes in your area for

depth of concrete

before installation.

Concrete Depth Note: The heavier the gate, the deeper the concrete
pad should be. At least two feet recommended for heavier gate.

Concrete Pad

24VDC/RS-485/

Jog Switch

Conduit

Input Power

Support Bar

A support bar should be installed at the gate bracket height across the ENTIRE gate to keep the gate pickets from bending.

Support Bar

Gate Bracket

YES

Support Bar Too High & Not Long Enough

19”

NO

8

installation

dual Gate Operators

The gates must be properly installed and work freely in both directions prior to the installation of the dual gate operators.
See “Gate Operator Position” on page 6 for operator positions.

Conduit Guidelines and Suggestions

• REQUIRED - Run AC input power wire to EACH gate operator.

• REQUIRED - Run 24VDC/RS-485/(Jog switch optional) wires from PRIMARY operator to the CONTROL BOX.

Secure EACH gate
operator to concrete
pad with four (4)
1/2” x 3” (min)
sleeve anchors.

• REQUIRED - Run RS-485/(Jog switch optional) wires from SECONDARY operator to the CONTROL BOX.

• Run UL 325 entrapment protection device conduits to EACH Corresponding GATE OPERATOR. (see below & page 14)

• Run the CLOSING cycle protection device conduit (photocells) to the CONTROL BOX. (page 14)

• Run in-ground loop wires to the CONTROL BOX. (page 15)

Illustration not to scale

1/2

Control Box

Arms MUST be installed level.

6” Above

Ground

Input

Power

Secondary

Support Bars: See bottom of page 8.

RS-485/Jog Switch to Control Box

Check local building codes in your area for
depth of concrete before installation.

Concrete Depth Note: The heavier the gates, the deeper the concrete
pads should be. At least two feet recommended for heavier gates.

19”

“Optional” Input Power Note:

24VDC low voltage power wires can be run from a remote
power supply (MAX Magic Boxes) to power the gate
operators if desired. See page 11 for more information.

Primary

24VDC/RS-485/

Jog Switch

Conduit

Input

Power

Each entrapment protection device MUST be connected to corresponding gate operator.

Outside Property

Sensing Edges

Illustrations not to scale

www.max.us.com

BATTERY

IN

IN

Made in USA

CONTROLLER

TO MOTOR

BATTERY
PACK

Primary

ON

AC

POWER

OFF

IN

FUSE
7 AMP

POWER/SOLAR

POWER
IN

MC-100

JOG

ERD

Motor Controller

LEFT

Sensitivity

MOTOR OVERLOAD

ERD

Max

Min

MAX PS-24

POWER SUPPLY

Made in USA

JOG

GND

Photo

Cell

UL

Matrix

Jog LT

Edge 1

Edge 2

Jog RT

RIGHT

Edge 1
Entrap

On Line

Power

Photo

Limit SW

Edge 2

INPUTS

Cell

On Line

Entrapment Area

Secondary

ON

AC

Made in USA

POWER

OFF

IN

FUSE
7 AMP

www.max.us.com

POWER/SOLAR

BATTERY

IN

IN

Made in USA

CONTROLLER

TO MOTOR

BATTERY

POWER

PACK

IN

MC-100

JOG

JOG

GND

ERD

Motor Controller

Jog LT

Jog RT

RIGHT

LEFT

Sensitivity

MOTOR OVERLOAD

ERD

Max

Min

INPUTS

MAX PS-24

POWER SUPPLY

Photo

Cell

UL

Matrix
Edge 1

Edge 2

Edge 1

Entrap

On Line

Power

Photo

Limit SW

Edge 2

Cell

On Line

to Secondary Operator

to Secondary Operator

to Primary Operator

Entrapment Area

Photocell

(OPENING Cycle

ONLY)

Inside Property

to Primary Operator

Photocell

(OPENING Cycle

ONLY)

9

installation

arm position options

Retro-Fit Arm Option

When replacing an existing gate operator, the arm may not be able
to conform to the preferred arm position (90° from gate in open
position). The positions illustrated below can be acceptable as long
as the gate operator cycles smoothly and there is NO gate hesitation
when gate starts cycling in either direction.

90°

Gate in Opened Position

arm connection to gate

After you’re satisfied testing the arm in the FULL OPEN and FULL CLOSED positions, weld gate bracket and arm.

90°

Gate in Opened Position

High Traffic Arm Option

Gates in Closed Position

Arms are NOT installed in LOCKED position.

If a vehicle tries to push gates
open, arms will give when NOT
in the locked position and allow
gates to move without damaging
the gate operators.
The tamper relay will be
activated for a few seconds
which will trigger a camera or
alarm system if desired.

Illustrations not to scale

MAX PS-24

ON

POWER SUPPLY

AC

Made in USA

POWER

OFF

IN

FUSE
7 AMP

www.max.us.com

POWER/SOLAR

BATTERY

IN

IN

Made in USA

CONTROLLER

TO MOTOR

BATTERY

POWER

PACK

IN

MC-100

JOG

JOG

GND

ERD

Photo

Cell

Motor Controller

UL

Matrix

Jog LT

Edge 1

Edge 2

Jog RT

RIGHT

LEFT

Sensitivity

Edge 1

Entrap

On Line

MOTOR OVERLOAD

Power

ERD

Photo

Limit SW

Edge 2

Max

Min

INPUTS

Cell

On Line

Full Open

Preferred arm position
is 90° from open gate.

Re-Attach Arm to Operator:

Limit pin MUST fit into slot in
bottom of release handle clamp
directly under the arm when
re-attaching arm to operator.

Release Handle Clamp

Arm

Slot

Full Closed

Locked Position

weld completely around arm tubing and gate bracket.

Arm MUST be installed level.

MAX PS-24

ON

POWER SUPPLY

AC

Made in USA

POWER

OFF

IN

FUSE

7 AMP

www.max.us.com

POWER/SOLAR

BATTERY

IN

IN

Made in USA

CONTROLLER

TO MOTOR

BATTERY

POWER

PACK

IN

MC-100

GND

JOG

JOG

ERD

Photo

Cell

Motor Controller

UL

Matrix

Jog LT

Edge 1

Edge 2

Jog RT

RIGHT

LEFT

Sensitivity

Edge 1

Entrap

On Line

MOTOR OVERLOAD

Power

ERD

Photo

Limit SW

Edge 2

Max

Min

INPUTS

Cell

On Line

10

Limit Tabs

Limit Pin

Gate Bracket
Assembly

Arm Elbow
Assembly

installation

W

A

R

N

I

N

G

H

IGH

VOL

T

AG

E

W

A

R

N

I

N

G

optional remote power supply kit - max magic box

A remote power supply is for installations where it is too costly or difficult to trench a 115/230 VAC power line to the operator
but instead run a low voltage power line to the operator. A MAX Magic Box Kit (sold separately) is required to remotely install
the MAX PS-24 power supply.

Install the MAX Magic Box near the 115 VAC or 230 VAC input AC power source, up to 500 ft away from gate operator.

Remove MAX PS-24 power supply from gate operator and place in MAX Magic Box. See page 19 for MAX Magic Box wiring
instructions.

NOTE: A MAX Magic Box kit is required for EACH gate operator when using dual gate operators.

Control Box

(Matrix 1)

MAX

Magic

Box Kit

Power/Solar
Connecto

r

Operator

MAX Magic Box

Near Power Source

500 ft MAX

2-Wires - 10 AWG Min.

24VDC Low Voltage Power

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(Matrix 1)

At MAX Magic Box

MAX PS-24

Power Supply

Removed from

r

e
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o
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p
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tra
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S-24

P

OWER

MAX

WARNIN

G

!

HIG

VO

H

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disconnec

GE

power
se

t

before

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nit

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115V

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a

rra

VOID
i

f la

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R

el is

E

MOVED

Conduit not supplied

At Gate Operator

115/230 VAC Power Source

AMP

SE

7

FU

F

ER

OF

W

PO

ON

IN

AC

Input Vo

A

C

o

230V

r

ltage:

230VAC

nty
E

D

r
e

ut Pow
Inp

In

put AC Power

Operator

24 VDC

To

Ground Level

Conduit

24VDC/RS-485/

Jog Switch

Concrete Pad

500 ft MAX

24VDC Low Voltage Power

24VDC Low
Vo

ltage

Power

11

solar

Refer to Solar application guide.

installation

MAX Solar

Panel

Approx. 45°

12