Max CPM-100G5, CPM-100HG5, Bepop, CPM-100HG5K Installation Manual

Windows 10 / 8.1 / 7

SAFETY INSTRUCTIONS & INSTALLATION MANUAL

MANUAL DE INSTALACIÓN E INSTRUCCIONES DE

SEGURIDAD

안전 지침

- CPM-100G5/CPM-100HG5 -

- CPM-100HG5K -

The Manual provides the following information. El Manual brinda la siguiente información.
Be sure to read it before installing Asegúrese de leerlo antes de la instalación
into your personal computer. en su computadora personal.

 Precautions for using the CPM-100G5/CPM-100HG5 Precauciones para el uso de CPM-100G5/CPM-100HG5
 How to install and uninstall BepopPC EX software Cómo instalar y desinstalar el software BepopPC EX

 How to install and uninstall the printer driver Cómo instalar y desinstalar el controlador de la impresora

 How to set the IP Address of the CPM-100HG5 Cómo establecer la dirección IP de CPM-100HG5
 Basic operation of BepopPC EX software Funcionamiento básico del software BepopPC EX

N188N

 The manual corresponds to BepopPC EX

CD-ROM.

Note that other Bepop PC/Bepop PC EX CD-ROM
versions may require completely different
operating systems and operating methods.

 The CD-ROM is compatible with Windows 10 / 8.1 / 7 .

 Keep this manual together with

CPM-100G5/CPM-100HG5.

 It is prohibited to reproduce part or all of the manual

without our permission.

 The information in the Manual is subject to change

without prior notice.



El manual corresponde a BepopPC EX CD-ROM.

Tenga en cuenta que las otras versiones de Bepop
PC/Bepop PC EX CD-ROM pueden requerir sistemas
operativos y métodos de operación completamente
diferentes.

 El CD-ROM es compatible con Windows 10 / 8.1 / 7.

 Guarde este manual junto con

CPM-100G5/CPM-100HG5.

 Está prohibido reproducir parte o todo el manual sin

nuestra autorización.

 La información en el Manual está sujeta a cambios sin

previo aviso.

1

CONTENTS For details of BepopPC EX, see PDF Manual.

[Preparing the CPM-100G5/CPM-100HG5] ................................................ 2

Be Sure to Read ........................................................................................ 2

Precautions for Use ................................................................................. 3

1 Confirming the Package Contents ...................................................... 9

2 Component Units and Their Functions ............................................... 9

3 Working with the Tape roll ................................................................ 10

4 Working with the Ink Ribbon Cassette ............................................. 11

5 Working with the Cutting Tool .......................................................... 12

[Installing the BepopPC EX Software] .................................................. 27

Notes ....................................................................................................... 27

6 What is Possible with BepopPC EX ................................................... 28

7 Important: Read before Installation ................................................. 29

7.1 Environment of PCs Capable of Running with This Software .............................................................. 29

7.2 Precautions for Installation ..................................................................................................................... 29

7.3 Restrictions and Other Precautions ....................................................................................................... 29

8 Installation and Uninstallation .......................................................... 30

8.1 Setup Menu ............................................................................................................................................... 30

8.2 Installing BepopPC EX Software ............................................................................................................. 31

8.3 Uninstalling BepopPC EX ........................................................................................................................ 36

8.4 Installing only the Printer Driver ............................................................................................................. 37

8.5 Uninstalling the Printer Driver ................................................................................................................. 38

9 Setting the IP Address of the CPM-100HG5 ..................................... 39

9.1 Restrictions for LAN Connection ............................................................................................................ 39

9.2 Setting the IP Address of the CPM-100HG5 ........................................................................................... 40

10 Usage of BepopPC EX (1): Input and Output of Characters ............................ 42

10.1 Inputting the Characters .......................................................................................................................... 42

10.2 Outputting to Bepop ................................................................................................................................. 43

10.3 Checking the Remaining Tape roll Length ............................................................................................. 43

11 Usage of BepopPC EX (2): Import of Logo or Mark .......................... 44

11.1 Reading the Logo or Mark from the Scanner ......................................................................................... 44

11.2 Calling the Saved Symbol (When Using for BepopPC EX) ................................................................... 46

12 Troubleshooting ................................................................................ 47

Trademarks used in this manual
* Windows is a registered trademark of Microsoft Corporation.

2

For the customers in the USA
[Preparing the CPM-100G5/CPM-100HG5]

Be Sure to Read

Indications

The Manual and product use various indications to ensure that you can use the machine safely and correctly. The following
describes the indications:

WARNING

NEGLIGENCE OF THIS COULD LEAD TO A DEATH OR SERIOUS INJURY OF A
WORKER.

CAUTION

NEGLIGENCE OF THIS COULD LEAD TO AN INJURY OF A WORKER, DAMAGE YOUR
PROPERTIES ONLY, OR CAUSE CREATED DATA TO BE LOST.

Symbols

Denotes “what you should be aware of.” A specific caution is given in or close to this symbol.

Denotes “what you must not do.” A specific prohibition is given in or close to this symbol.

Denotes “what you must do.” A specific instruction is given in this symbol.

3

[Precautions for Use]

WARNING

 Never disassemble or remodel the machine – it could result in a fire, electric shock, or trouble.

 Do not insert any foreign object into the machine, such as a finger, pen, wire, etc., – it could result in a fire, electric shock, or

injury.

 Use the supplied power cord.

Not using it could result in a fire or electric shock.

 Obtain power directly from an AC120V 60Hz electrical outlet. Do not put multiple loads on the electrical outlet – it could cause a

fire.

 Do not modify the power cord.
 Never place a heavy object on a power cord – it may damage the cord, resulting in a fire or electric shock.
 Do not use a bundled power cord.

The emitted heat may cause a fire or malfunction. Be sure to unbundle the power cord before use.

 Do not connect or disconnect a power plug with a wet hand – You could receive an electric shock.
 Do not operate the machine with wet hands or wet clothes.

You could receive an electrical shock.

 Do not place paper or cloth on the machine when it is connected to an outlet.

Doing so could cause a fire or malfunction.

 When disconnecting the power plug, hold it directly; never pull on the power cord.

Pulling on the cord can damage it, resulting in a fire or electrical shock.

 Ensure that no water or chemicals are splashed over the machines. If water, etc., gets inside for some reason, disconnect the

power plug immediately from the electrical outlet, and contact your dealer for repair. If the machine is used in such a state, it
could malfunction or result in a fire or electric shock.

 Never put a hand or an object into a cutter section – it can both cause machine trouble and personal injury.

 Run the machine only on the indicated supply voltage – use of any other voltage could result in a fire or trouble.
 Be sure to ground the machine.

Otherwise, if a short circuit occurs, a fire or electric shock may result.

 Clean the power plug periodically.

Dust accumulated over a long period could cause a fire or trouble.

 Keep a cutting tool (blade) out of the reach of children. If swallowed, seek immediate medical attention.

 Do not use the machine if it has a symptom of a problem, such as smoke, abnormal sound, or foul odor – such use could result

in a fire or electric shock. In such a case, immediately disconnect the power plug from the electrical outlet, and contact your
dealer for repair.

CAUTION

 Do not share an electrical outlet with any device (air conditioner, refrigerator, microwave, office automation equipment, etc.) that

requires a large capacity – it could lower the supply voltage and cause the machine to malfunction.

 Install the machine on a flat surface. Do not install in an unstable location, such as on a wobbly platform or an inclined surface.

The machine could fall over or fall from the platform and cause injury or malfunction.

 Do not use the machine under direct sunlight, in a hot, humid location, or when there is condensation.

It may cause unstable operation or a malfunction.

 Do not place paper or cloth on the machine – it could result in a fire or trouble.

 Never touch the thermal head. Immediately after printing, it is very hot and could burn you. Also, if the thermal head is thumbed,

it may cause trouble.

 Clean the power plug periodically – dust accumulated over a long period could cause a fire or trouble.
 When disconnecting the power plug, hold it directly – never pull on the power cord. Pulling on the cord can damage it, resulting in

a fire or electric shock.

 When printing or cutting does not function properly due to jamming of an adhesive tape roll, ink ribbon, or foreign object inside

the machine, be sure to turn off the power before eliminating jamming – Otherwise, you could be injured by abrupt activation of
the machine could cause an injury.

 When opening or closing a door cover, be careful not to get a hand, etc., caught.
 When moving the machine, be sure to disconnect the power plug from the electrical outlet, close the door cover and hold the

4

sides of the body to carry it – neglecting this may damage the plug or cord and cause a fire or electrical shock, as well as this
could cause an injury or trouble.

 When replacing the cutting tool (blade) or mounting/dismounting a tape roll, be sure to turn off the power. Otherwise, you could

be injured by abrupt activation of the machine.

 Note that the cutting edge of the replacement blade is very sharp. Do not touch the tip of the cutting tool (blade) – you may be

injured.

 When not using the machine for a long time, such as consecutive holidays, be sure to disconnect the power plug from the

electrical outlet, for safety.

 Data saved in a personal computer cannot be saved permanently. We cannot be responsible for damage due to loss of data

attributable to trouble or repair, or lost profit.

 Do not directly touch the connector with hand. Static electricity may cause trouble.

Disclaimers

MAX will not be held responsible for any damages that occur as a result of not following the

instructions in this manual, damages and lost profits resulting from not being able to use the

machine (malfunction), or any relevant secondary damages.

PRODUCT SPECIFICATIONS

Product

CPM-100G5

CPM-100HG5

Printer section
Printing method

Thermal transfer

Printing density

203dpi

400dpi

Printing speed

25 mm/sec. (1”/sec.)

Cutter section
Resolution

0.025 mm/step (0.001”/step)

Cutting speed

120 mm/sec. (4.7”/sec.) at maximum

Maximum output range

100 mm (3.9”) x 2000 mm (78.7”)

Interface

USB2.0 full speed

USB2.0 full speed

LAN 10baseT/100baseTX

Working environment

Temperature: 10-35C (50-95°F),

Humidity: 35-80 % (No dew condensation allowed)

Power source

AC 100 - 240 V 50/60 Hz 1A

Power consumption

85 W

Outer dimensions

330 mm (13.0”) x 320 mm (12.6”) x 320 mm (12.6”)

(W) x (D) x (H)

Mass (Main body only)

9 kg (19.8lbs.)

*Design, specifications, and the like are subject to change without notice.

5

FCC Notice

(Class A: CPM-100G5/CPM-100HG5)

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.

MAX USA CORP.

ADDRESS : 257 East 2nd Street Mineola, NY 11501, U.S.A.

PHONE : [phone] FAX : [phone]

Notice

(CPM-100G5/CPM-100HG5)

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:
(1) this device may not cause interference; and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage;
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.

MAX USA CORP.

ADDRESS : 257 East 2nd Street Mineola, NY 11501, U.S.A.

PHONE : [phone] FAX : [phone]

6

7

1. Confirming the Package Contents

Open the package and confirm that all of the following items are included.

<1> CPM-100G5/CPM-100HG5

<2> AC cable

<3> Blade (1 pc.)

<4> Tweezers

<5> Squeegee

<6> Tool Holder

(Attached upon
shipment)

<7> Tool holder

replacing spanner

<8> Application

Software CD

<9> Installation Manual

(this manual)

2. Component Units and Their Functions

[Front of Main Body] [Back of Main Body]

[Main Key Functions]

Power key : Used to turn on/off the power.
Tape roll feed keys : Used to feed the tape roll.
LED lamp : Illuminated in green when the Power switch is turned on. It is illuminated or blinks in red
when informing you of an error.

Door Cover

Vinyl Outlet

LED Lamp

Cutting Pressure Control Dial

Power Key

Vinyl Feed Key (Forward)

Vinyl Feed Key (Back)

Scissors Key

Handle (Right and Left)

Opening/Closing Lever

Thermal Head

Cutting Tool

Cutting Head

Vinyl Retainer

Sprocket

Dust Removal Lever
(Silver)

Power Connector

Vinyl Holder

USB Connector

LAN Connector

(Only CPM-100HG5)

8

3. Working with the Tape roll

Loading the Tape roll

1. After turning off the power, pull up the door cover

opening/closing lever to open the door cover.

2. Lift up the dust removal lever (silver).

3. Place the Bepop tape roll on the tape roll holder.

4. Put the tape roll through under the dust removal lever

(silver).

5. Pull out the tape roll forward to put it through under two tape

roll retaining rollers.

6. Align the holes in the tape rolls with the right and left

sprocket pins.

7. Lower the dust removal lever (silver) to retain the tape roll.

8. Close the door cover until it “clicks” to lock.

Dust Removal Lever
(Silver)

Vinyl Holder

* Put it through over a

black roller.

Vinyl Retaining
Roller

Sprockets

Vinyl Retaining
Roller

Black Roller

Dust Removal
Lever (Silver)

CAUTION

When loading the vinyl, be sure to turn off the power.
Otherwise, you could be injured if the machine is activated
abruptly.

9

4. Working with the Ink Ribbon Cassette

Inserting the Ink Ribbon Cassette

Note : CPM-100G5 / HG5 printers work properly only with SL-R1xxT xxxxx-C (such as SL-R101T Black-C)
ribbon cassettes. For further details, please contact MAX Bepop CPM-100G5/HG5 distributors and dealers.

1. Pull up the opening/closing lever to open the door cover.

2. Holding the ink ribbon cassette so that its sponge faces

downward, turn the ribbon gear in the arrow-indicated
direction as shown in the figure to take up the slack of the
ink ribbon.

3. Fit the claws of the ink ribbon cassette into the slots in the

back of the door cover.

4. Turn the ink ribbon cassette upward, using the claws as

leverage. Push it in firmly until the ink ribbon locks with a
“click” sound.

Removing the Ink Ribbon Cassette from the
CPM-100G5/CPM-100HG5

5. Open the door cover. Pushing the snap of the ink ribbon

cassette, pull it out.

6. Lift the cassette upward and pull it out.

Claws

Click

WARNING

Do not touch the thermal head to prevent a
burn.
It could burn you.

10

5. Working with the Cutting Tool

Installing (Replacing) the Cutting Tool

1. After turning off the power, pull up the opening/closing lever

to open the door cover.

2. Move the cutting head to the center manually.

3. Using an accessory spanner, turn the tool holder in the

counterclockwise direction to remove it. (Use the larger end
of the spanner.)

4. Turn the cap (top) of the tool holder in the counterclockwise

direction to remove it.

5. Prepare a new cutting tool (blade) and remove its protective

cap.

6. Holding a cutting edge (protective cap attached side)

downward, insert the blade lightly into the center of the
holder. DO NOT push the blade into the holder otherwise
this will not cut correctly.

* When replacing the blade, remove the old one first.

7. Tighten the holder cap. The share point will be projected

appropriately by tightening the cap firmly.

8. Clamp the tool holder manually onto the cutting head.

* When moving or carrying the printer, make sure to
remove the blade beforehand. Otherwise, the tip of the blade
may be damaged and result in improper cutting.

Blade

WARNING

Store the cutting tool (blade) out of the reach of children. If
swallowed accidentally, seek medical attention immediately.

CAUTION

Prior to mounting/dismounting the cutting tool (blade), be sure to
turn off the power. You could be injured if the machine is activated
abruptly. Do not touch the tip of the cutting tool (blade) to prevent
an injury.

Use the larger end.

11

[Preparar CPM-100G5/CPM-100HG5]

Asegúrese de leer

Indicaciones

El Manual y el producto vienen con varias indicaciones para asegurarse de que puede usar la máquina de forma correcta y segura.
A continuación encontrará las indicaciones:

ADVERTENCIA

LA NEGLIGENCIA PODRÍA OCASIONAR LA MUERTE O LESIONES GRAVES
DE UN TRABAJADOR.

PRECAUCIÓN

LA NEGLIGENCIA PODRÍA PROVOCAR LESIONES EN UN TRABAJADOR,
ÚNICAMENTE DAÑOS EN LA PROPIEDAD O LA PÉRDIDA DE DATOS
CREADOS.

Símbolos

Denota “a lo que debería estar atento”. Se da una precaución específica en este símbolo o

cerca de él.

Denota “lo que no debe hacer”. Se da una prohibición específica en este símbolo o cerca de

él.

Denota “lo que debe hacer”. Se da una instrucción específica en este símbolo.

12

[Precauciones de uso]

ADVERTENCIA

 Nunca desmonte o remodele la máquina, ya que esto podría provocar un incendio, una descarga eléctrica u otros problemas.

 No inserte ningún objeto extraño en la máquina, como dedos, bolígrafos, cables, etc., ya que podría provocar un incendio, una

descarga eléctrica o lesiones.

 Use el cable de alimentación provisto.

No usarlo podría provocar un incendio o una descarga eléctrica.

 Obtenga energía directamente de un tomacorriente. No coloque cargas múltiples en el tomacorriente dado que podría provocar

un incendio.

 No modifique el cable de alimentación.
 Nunca coloque un objeto pesado sobre un cable de alimentación, ya que este podría dañar el cable, lo que causaría un incendio

o una descarga eléctrica.

 No use un cable de alimentación atado.
 El calor emitido podría ocasionar un incendio o un fallo de funcionamiento. Asegúrese de desatar el cable de alimentación antes

de usarlo.

 No conecte ni desconecte un enchufe con las manos mojadas. Podría recibir una descarga eléctrica.
 No opere la máquina con las manos o ropa mojadas.

Podría recibir una descarga eléctrica.

 No apoye papel o tela en la máquina cuando esté conectada a un tomacorriente.

Esto podría ocasionar un incendio o un fallo de funcionamiento.

 Cuando desconecte el tomacorriente, sosténgalo directamente; nunca tire del cable de alimentación.
 Esto podría dañarlo, lo que ocasionaría un incendio o una descarga eléctrica.
 Asegúrese de no derramar agua ni químicos sobre las máquinas. Si agua u otro elemento ingresa por cualquier motivo,

desconecte el enchufe del tomacorriente de inmediato y comuníquese con el distribuidor para que lo repare. Si la máquina se
usa en tal estado, podría fallar o provocar un incendio o una descarga eléctrica.

 Nunca coloque la mano o un objeto dentro de la sección de corte, ya que puede ocasionar fallos en el funcionamiento de la

máquina y lesiones personales.

 Utilice la máquina solo en el voltaje de suministro indicado; el uso de cualquier otro voltaje podría ocasionar un incendio o fallos.
 Asegúrese de poner a tierra la máquina.

De lo contrario, si ocurriera un cortocircuito, este podría provocar un incendio o una descarga eléctrica.

 Limpie el enchufe regularmente.

El polvo acumulado durante mucho tiempo podría provocar un incendio o fallos.

 Mantenga la herramienta de corte (la cuchilla) fuera del alcance de los niños. En caso de que se la traguen, busque atención

médica de inmediato.

 No use la máquina si muestra indicios de un problema, como humo, ruido anormal u olor fétido, ya que dicho uso podría

provocar un incendio o una descarga eléctrica. En ese caso, desconecte el enchufe del tomacorriente de inmediato y
comuníquese con el distribuidor para que la repare.

PRECAUCIÓN

 No comparta un tomacorriente con otro dispositivo (aire acondicionado, refrigerador, microondas, equipo de automatización de

oficina, etc.) que requiera gran capacidad. Esto podría disminuir el voltaje de suministro y resultar en el mal funcionamiento de la
máquina.

 Instale la máquina sobre una superficie plana. No la instale en un lugar inestable, como por ejemplo, sobre una plataforma poco

firme o superficie inclinada. La máquina podría caerse y provocar lesiones o desperfectos.

 No use la máquina bajo luz solar directa, en un lugar caluroso y húmedo o cuando haya condensación.

Podría provocar funcionamiento inestable o un fallo de funcionamiento.

 No coloque papel o tela en la máquina, ya que podría provocar un incendio o fallos.

 Nunca toque el cabezal térmico. Luego de imprimir está muy caliente y podría causarle quemaduras. Además, si el cabezal

térmico está accionado, podría ocasionar problemas.

 Limpie el enchufe regularmente, ya que el polvo acumulado con el tiempo podría ocasionar un incendio o fallos.
 Cuando desconecte el enchufe, sosténgalo directamente; nunca tire del cable de alimentación. Esto podría dañarlo y ocasionar

un incendio o una descarga eléctrica.

 Cuando no pueda imprimir o cortar de forma adecuada a causa del atasco de un vinilo adhesivo, una cinta entintada o la