MATTRESS FIRM 900 POWER BASE, MANSQ05 Owner's Manual

Owner’s Manual

Model Number: MANSQ05

This product and all our bedding products are covered by one or more of the
following issued and pending U.S. patents including Nos. 7448100, D657157,
D663542, D657158, D657156, 8209801, 8209800, D663544, D663543 and other
patents pending.

Photos are for illustration purposes only.

COPYRIGHT 2018 CUSTOMATIC®

Serial Number: ____________________________

(Place your serial number here for ready reference)

900

POWER BASE

Safety Precautions

Parts List

Installation Guide

Remote Control Guide

Special Functions

Troubleshooting

Warranty & Registration

3

5

6

10

13

14

18

Table of Contents

07.09.2018

CUSTOMATIC is a trademark of PPJ, LLC.

All other trademarks are the property of their respective owners.

3

Safety Precautions

ATTENTION!

IMPORTANT SAFETY INSTRUCTIONS.

PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.

ELECTRICAL SAFETY
Always unplug this adjustable bed from the electrical
outlet before any cleaning or maintenance of the
adjustable bed. To safely disconnect, make sure all
controls are in the o position, then remove the plug
from the outlet.

Keep cord away from heated surfaces. Keep air
openings free of lint, hair and the like. Never operate
when air openings are blocked. Never drop or insert any
object into any opening. Use only indoors.

Cease use of this adjustable bed and contact the
adjustable bed Customer Care Center for repair if:
(1) it has a damaged cord or plug, (2) it is not working
properly, (3) it has been dropped or damaged, or (4) it
has been dropped into water.

GROUNDING SAFETY

To reduce the risk of electric shock, electrical fire, or
faulty operation of this product, your adjustable bed
features a polarized plug meant to be used only with a
grounded electrical outlet. If this plug does not fit into
your outlet, contact a qualified electrician to install
a properly grounded outlet. Failure to use a properly
grounded outlet for this product will compromise this
important grounding safety feature. The use of adapters
is not recommended unless the outlet is checked by
a qualified electrician to ensure the proper grounding
of the adapter. NOTE: Unauthorized modifications to
this product could void the electrical portion of your
Warranty.

WARRANTY WARNING!

This bed is specifically designed to require no
maintenance by you, the user. Any opening or
tampering with the control box, motors, or hand controls
(with the exception of the battery compartment if
equipped) will result in a void of the Warranty. Only those
authorized may conduct repairs or part replacement
on your adjustable bed. Unauthorized modifications

to this product could void the electrical portion of your
Warranty.

IN-HOME USE ONLY

This adjustable bed is designed exclusively for in-home
use.

HOSPITAL DISCLAIMER: It is NOT designed for hospital
use and is NOT designed to meet hospital standards.
Do not use this bed with TENT TYPE oxygen therapy
equipment or use near explosive gases.

IMPORTANT SAFETY FEATURES

Weight fail safe feature: In the case that an overload
of weight is placed on the head or foot mechanism,
the control unit will automatically stop all functions. The
control unit will automatically resume all functions 30
seconds after excess weight is removed.

The recommended weight limitations for your adjustable
bed is 850 lbs. on all sizes. For your adjustable bed
to structurally support the recommended weight,
weight must be distributed evenly across the head and
foot sections. The adjustable bed will not and is not
intended to support or lift this amount in just the head
or foot section. Dependent on the size and/or model of
mattress, the available weight limit may be less.

Locking caster feature: This adjustable bed may be
equipped with special locking casters. For your safety,
these casters will prevent bed movement when all
casters are in the locked position. To lock casters, push
down the safety latch on the caster. To resume product
mobility, lift the safety latch up.

NOTE: If your adjustable bed is positioned on a hard
floor surface such as hardwood or tile, it is strongly
recommended that rubber caster cups or carpet
squares are placed under the casters in addition to
locking them in place. Casters will not roll when locked,
but may slide on an uncarpeted surface.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A
SURGE PROTECTOR (not supplied with this adjustable bed).

4

Safety Precautions

SAVE THESE INSTRUCTIONS

Proper operation of your adjustable bed is necessary to ensure the long life and durability you expect from
a high-quality product. The manufacturer has tested and inspected this product prior to shipment.

USER-SERVICEABLE PARTS

This bed is specifically designed to have no maintenance
by you, the user. Therefore, you are encouraged not to
open any motors, alter the wiring, or adjust, modify or
change the structure of the product, as it will void the
Warranty.

RADIO FREQUENCY IS 2402~2480 MHZ

FCC compliant device complies with part 15 of the FCC
Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.

Any change to the antenna or the device could result in
the device exceeding the RF exposure requirements and
void user's right to operate the device.

CONSUMERS WITH PACEMAKERS
It is possible that the (optional) vibrating feature of this
bed may be misinterpreted by some pacemakers as
movement and/or exercise. This is common with any
product that produces a vibrating motion, and may or
may not aect your pacemaker. Please consult your
physician with any concerns.

PRODUCT RATINGS

Lift Motor Restrictions: The lift motors in this bed are
NOT designed to operate continuously for more than
three (3) minutes over a thirty (30) minute time period,
or approximately 10% duty cycle. To ensure reliable
functionality and full life of this product, do not attempt to
exceed these limits.

NOTE: Attempting to circumvent or exceed this rating will
shorten the life expectancy of the product and may void
the Warranty.

The structure of the bed will support the recommended
weight when distributed evenly across the bed. The head
and foot sections are not designed to individually support
or lift this amount of weight. For optimal performance,

entering and exiting the adjustable bed with the bed in
the flat or level position is recommended.

NOTE: Exceeding the recommended weight restrictions
could damage your adjustable bed and void your
Warranty.

SMALL CHILDREN AND PETS WARNING
Immediately dispose of all packing materials as it can
pose a smother risk to small children and pets. Injury could
occur also if children or pets are permitted to play on or
under the bed. Do not allow children to operate this bed
without adult supervision.

LIFT WARNING

Do not sit on the head or foot sections while in the raised
position, or during lift or lowering cycles.

MOVING AFTER INSTALLATION

Do not place adjustable bed vertically on its hand or foot
sections. This may cause injury to persons or damage to
the adjustable bed. Two people are required for moving
this adjustable bed due to its heavy weight.

SAFETY

When an overload of weight is placed on the head or
foot mechanism, the control unit will automatically stop
all functions. The control unit will automatically resume all
functions 30 seconds after the excess weight is removed.

Massage motors will automatically shut o after running
continuously for 15 minutes. All massage functions will be
operational again after 5 minutes.

NOTICE: The changes or modifications not expressly
approved by the party responsible for compliance could
void the user's authority to operate the equipment.

IMPORTANT NOTE: To comply with the FCC RF exposure
compliance requirements, no change to the antenna
or the device is permitted. Any change to the antenna
or the device could result in the device exceeding the
RF exposure requirements and void user's authority to
operate the device.

5

Parts List

Before discarding any packing materials, check the adjustable bed carton and verify all items in the parts list are
included.

Remote control (1) AAA batteries (3) Mattress retainer bar (1)

* Only available with Queen, King, and Cal King models.
** Only available with Twin XL and Split Cal King models.
*** Twin, Twin XL, Full, Full XL, and Split Cal King models have four (4) bed legs. Queen, King, and Cal King have six (6) bed legs.

Adjustable bed legs ***

Bed leg strap (1) **

Center connection

bracket (2)*

Screw & nut (2)*

Wrench (1)*

6

Installation Guide

NOTE: For safety reasons, lifting of the adjustable bed must always be performed by two (2)

people; and the unit should always be on a flat surface before opening.

Setting up your adjustable bed

1

2

Lift the adjustable bed out of the shipping carton carefully, and
put it on a flat floor with the top side facing downward.

Remove all accessory boxes and cut the ties from inside the
adjustable bed.

FOR TWIN, TWIN XL, FULL, FULL XL, AND SPLIT CAL KING
MODELS

FOR QUEEN, KING, AND CAL KING MODELS

1

2

5

Lift the two separate sections of the adjustable bed out of the
shipping carton carefully, and put them on a flat floor with the top
side facing downward.

Remove all accessory boxes and cut the orange ties from inside
the adjustable bed.

Move the head and foot sections of the bed together. Make sure
the bars and frames are properly aligned at the center.

To connect the head and foot sections, put the center connection
bracket over one end of the parallel bars between the head and
foot sections. Line it up with the pre-drilled holes on the bars.

Thread the screw through the center connection bracket and into
the bars to keep it in place.

Thread a nut at the end of the screw, and tighten it with the
wrench.

Repeat steps 4 to 6 to place the second center connection
bracket on the other end of the parallel bars.

3

6

7

4