Matsushita CF-52AJYZDZM User Manual

ORDER NO. CPD0706228C1

Notebook Computer

Model No.

CF-52AJYZDZM

This is the Service Manual for the following areas. M …for U.S.A. and Canada

Unauthorized copying and distribution is a violation of law.

LASER SAFETY INFORMATION

For U.S.A. Class 1 LASER-Product

This product is certified to comply with DHHS Rules 21 CFR Subchapter J. This product complies with European Standard EN60825 (or IEC Publication 825)

For all areas This equipment is classified as a class 1 level LASER product and there is no hazardous LASER radiation.

Caution: (1) Use of controls or adjustments or performance of procedures other than those specified herein may result in

hazardous radiation exposure.

(2) The drive is designed to be incorporated into a computer-based system or unit which has an enclosing cover.

It should never be used as a stand alone drive.

Danger: The serviceman should not remove the cover of drive unit and should not service because the drive unit is a nonserviceable part. Please check DANGER label on PD-drive unit.

• Unplug the AC power cord to the equipment before opening the top cover of the drive.

• When the power switch it on, do not place your eyes close to the front panel door to look into the interior of the unit. LASER Specification

Class 1 level LASER Product Wave Length: DVD 658±8 nm

CD 775~815 nm

Laser safety information is appropriate only when drive with laser is installed.

2 3

CONTENTS

1. Specifications ··················································································································1-1

2. Names and Functions of Parts ······················································································2-1

3. Block Diagram ···············································································································3-1

4. Diagnosis Procedure ·····································································································4-1

5. Power-On Self Test (Boot Check) ·················································································5-1

6. List of Error Codes <Only when the port replicator is connected> ································6-1

7. Self Diagnosis Test ········································································································7-1

8. Wiring Connection Diagram ··························································································8-1

9. Disassembly/Reassembly ·····························································································9-1

10. Exploded View ···········································································································10-1

11. Replacement Parts List ·····························································································11-1

1. Specifications

This page provides the specifications for the basic model CF-52AJCBDBM / CF-52BJCBZBM / CF-52AJCHDBM / CF52CCABXBM / CF-52DCABZBM. The model number is different according to the unit configuration.

To check the model number:

Check the bottom of the computer or the box the computer came in at the time of purchase.

To check CPU speed, memory size and the hard disk drive (HDD) size:

Run the Setup Utility and select [Information] menu. [CPU Speed]: CPU speed, [System Memory]: Memory size, [Hard Disk]: Hard disk drive size

Main Specifications

Model No. CF-52AJCBDBM / CF-52BJCBZBM /

CF-52AJCHDBM

CPU

Chipset Memory

Video Memory Hard Disk Drive

Display Method 15.4 WUXGA type (TFT) 15.4 WXGA type (TFT)

LAN IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3ab 1000Base-T Modem Data: 56 kbps (V.92) FAX: 14.4 kbps Sound

Security Chip Card Slot PC Card Type I or Type II x 1 (3.3 V: 400 mA, 5 V: 400 mA)

RAM Module Slot 200-pin, 1.8 V, SO-DIMM, DDR2 SDRAM, PC2-5300 Compliant Interface USB port (4-pin, USB 2.0) x 4, Serial Port (Dsub 9-pin male), Modem port (RJ-11), LAN port

*1*2

Internal LCD

External Display

ExpressCard ExpressCard/34 or ExpressCard/54 x 1 SD Memory Card Smart Card

*10

*12

Core™ 2 Duo Processor T7300

Intel (2.0 GHz, 4 MB

Mobile Intel 1024 MB (4096 MB Max.)

512 MB 120 GB 80 GB

65,536/16,777,216 colors

600 dots/1024 × 768 dots/1280 × 768

(800 dots/1600

1200 dots)

1920 65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 1024 dots/

1600

1200 dots/1920 × 1080 dots/1920 × 1200 dots/2048 × 1536 dots)

WAVE and MIDI playback, Stereo speaker, Intel TPM (TCG V1.2 compliant)

x 1, Data transfer rate = 8 MB per second x 1

(RJ-45), External display port (Mini Dsub 15-pin female), IEEE1394a Interface Connector (4-pin

1), Microphone Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature jack, 3.5

DIA, Impedance 32

L2 cache, 800 MHz FSB)

PM965 Express Chipsets Mobile Intel® GM965 Express Chipsets

1200 dots/1920 × 1080 dots/

Ω, Output Power 4 mW

CF-52CCABXBM / CF-52DCABZBM

Intel

Core™ 2 Duo Processor T7100

(1.8 GHz, 2 MB

UMA (384 MB Max.)

65,536/16,777,216 colors

600 dots/1024 × 768 dots/1280 × 768

(800 dots/1280

High Definition Audio subsystem support

*11

2, Stereo)

L2 cache, 800 MHz FSB)

800 dots)

Keyboard / Pointing Device 87 keys / Touch Pad Power Supply AC adaptor or Battery pack

AC Adaptor

*13

Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 8.0 A

1-1

Main Specifications

Model No. CF-52AJCBDBM / CF-52BJCBZBM /

CF-52AJCHDBM

Battery Pack Li-ion 1 1 .1 V, 7.65 Ah

Operating Time

Charging Time

*14

Approx. 3.5 hours to 4.5 hours (Approx. 4.5 hours

*16

)

Approx. 4 hours

*15

Clock Battery Coin type lithium battery 3.0 V Power Consumption

*17

Approx. 60 W

*18

/ Approx. 100 W

(Maximum when recharging in the ON state)

Physical Dimensions (W × H × D)

355.7 mm × 50.7 - 51.9 mm × 286.8 mm {14.0" × 2.0 " × 11.3"}

(including the carrying handle) Weight

Approx. 3.35 kg {Approx. 7.4 lb.} Approx. 3.3 kg {Approx. 7.3 lb.}

(including the carrying handle) Operation Environment Temperature: 5 °C to 35 °C {41 °F to 95 °F}

Humidity: 30% to 80% RH (No condensation)

Storage Environment Temperature: -20 °C to 60 °C {-4 °F to 140 °F}

Humidity: 30% to 90% RH (No condensation)

Operating System

Microsoft

Windows® XP Professional Service Pack 2 with Advanced Security Technologies

(NTFS File System)

CF-52CCABXBM / CF-52DCABZBM

*15

Approx. 6.0 hours to 9.5 hours (Approx. 7.5 hours

Approx. 45 W

*16

)

*18

/ Approx. 100 W

(Maximum when recharging in the ON state)

Utility Programs DMI Viewer, Adobe Reader, PC Information Viewer, SD Utility, Icon Enlarger, Loupe Utility,

WinDVD™ 5 (OEM Version), B’s Recorder GOLD8 BASIC, B’s CLiP 6,

PROSet/Wireless Software*7, Bluetooth™ Stack for Windows® by TOSHIBA*8,

Intel Wireless Switch Utility, Hotkey Settings, Battery Recalibration Utility,

CD/DVD Drive

*19

Infineon TPM Professional Package Setup Utility, Hard Disk Data Erase Utility

, Recover Pro™ 6

*20

*19

CD/DVD Drive DVD MULTI Drive

*23

*22

DVD-ROM: 8X (Max.), CD-ROM: 24X (Max.) CD-R: 4X/10X/10-16X/10-20X/10-24X

CD-RW: 4X

Data Transfer

*21

Rate

Reading Writing

High-Speed CD-RW: 4X/10X Ultra-Speed CD-RW: 10X/10-16X/10-20X/10-24X DVD-R: 1X/2X/2-4X/2-6X/2-8X DVD-RW: 1X/2X/2-4X/2-6X DVD-RAM: 2X/3X/3-5X +R: 2.4X/2.4-4X/2.4-6X/2.4-8X +R DL: 2.4X/2.4-4X +RW: 2.4X/2.4-4X

High-Speed +RW: 3.3X/3.3-6X/3.3-8X

Supported Discs/

Format

Reading DVD-ROM (4.7 GB, 8.5 GB, 9.4 GB, 17 GB), DVD-Video, DVD-R (1.4 GB, 3.95 GB, 4.7 GB),

DVD-R DL (8.5 GB), DVD-RW

2.8 GB, 4.7 GB, 9.4 GB), +R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-Audio, CD-ROM,

*24

(1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM

*25

(1.4 GB,

CD-R, Photo CD, Video CD, CD-RW, CD TEXT, CD-EXTRA

Writing DVD-R (1.4 GB, 4.7 GB for General), DVD-R DL (8.5 GB),

*24

DVD-RW

(1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB), DVD-RAM

+R (4.7 GB), +R DL (8.5 GB), +RW (4.7 GB), CD-R, CD-RW

1-2

*25

(1.4 GB, 2.8 GB, 4.7 GB, 9.4 GB),

Wireless LAN <Only for model with wireless LAN>

Intel® Wireless WiFi link 4965 AGN (802.11 a + b + g) Data Transfer Rates

*27

IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched) IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)

*26

IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched) Standards Supported IEEE802.11a/IEEE802.11b/IEEE802.11g Transmission method OFDM system, DSSS system Wireless Channels Used IEEE802.11a: Channels 36/40/44/48/52/56/60/64/149/153/157/161/165

IEEE802.11b/IEEE802.11g: Channels 1 to 11 RF Frequency Band IEEE802.11a: 5.18-5.32 GHz, 5.745-5.825 GHz

IEEE802.11b/IEEE802.11g: 2.412-2.462 GHz

Bluetooth™ <Only for model with Bluetooth>

Bluetooth Version 2.0 + EDR Transmission method FHSS system Wireless Channels Used Channels 1 to 79 RF Frequency Band 2.402-2.48 GHz

1MB = 1,048,576 bytes

You can physically expand the memory up to 4096 MB, but the total amount of usable memory available will be less depending on the actual system configuration.

A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video Memory cannot be set by the user.

1GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.

A 16,777,216 color display is achieved by using the dithering function.

Maximum resolution depends on the specifications of the external display.

For information on TPM, click [start] - [Run] and input “c:\util\drivers\tpm\README.pdf”, and refer to the Installation Manual of “Trusted Platform Module (TPM)”.

*10

Operation has been tested and confirmed using Panasonic SD Memory Cards with a capacity of up to 2 GB. Operation on other SD equipment is not guaranteed. This computer is not compatible with MultiMediaCards or SDHC Memory Cards. Do not insert these kinds of cards.

*11

Theoretical value and not the actual speed. The transfer rate does not become higher even if you use a card that supports the higher transfer rate.

*12

Only for model with Smart Card slot

*13

<Only for North America> The AC adaptor is compatible with power sources up to 240 V AC adaptor. The computer is supplied with a 125 V AC compatible AC cord.

20-M-2-1

*14

Varies depending on the usage conditions.

*15

Measured using BatteryMark™ Version 4.0.1 (LCD brightness: Maximum - Minimum)

*16

Measured using MobileMark™ 2005 (LCD brightness: 60

*17

Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is OFF.

Approx. 1.5

*18

Rated power consumption

*19

You need to install to use the feature.

*20

The Product Recovery DVD-ROM is required.

*21

The data transfer rate of DVD per 1X speed is 1,350 KB/s.

when the Wake up from LAN has be en enab led.

23-E-1

The data transfer rate of CD per 1X speed is 150 KB/s.

*22

If an unbalanced disc (e.g., the balance has been displaced from the center) is inserted, the speed may become slower if there are large vibrations while the disc is rotating.

*23

Depending on the disc, the writing speed may become slower.

*24

Does not support DVD-RW Ver.1.0.

*25

DVD-RAM: Only non-cartridge type or removable cartridge type can be used.

*26

It does not correspond to IEEE802.11n.

*27

These are speeds specified in IEEE802.1 1a+b+g standards. Actual speeds may differ.

cd/m2)

1-3

2. Names and Functions of Parts

G H

J K A

M N

I C D E

A : Speaker B : Multimedia pocket C : SD Memory Card slot

D : Battery pack E : Headphone jack

You can connect headphones or amplified speakers. When they are connected, audio from the internal speakers is not heard.

F :Microphone jack

A condenser microphone can be used. If other types of microphones are used, audio input may not be possible, or malfunctions may occur as a result.

• When recording in stereo using a stereo microphone: Click [start] - [All Programs] - [SoundMAX] - [Control Panel] and select [Microphone], and then add a check mark for [No Filtering] in [Microphone Enhancements].

• W hen using a mo na ural mic roph one with a 2-terminal plug: Click [start] - [All Programs] - [SoundMAX] - [Control Panel] and select [Microphone], and then add a check mark for [Voice Re cording] in [Microphone Enhancements]. Otherwise, only audio on the left tra ck will be reco rded.

G : Wireless LAN antenna

H : LCD I : LED indicator

Caps lock Numeric key (NumLk) Scroll lock (ScrLk) Multimedia pocket device status

Hard disk drive status Power status

(Off: Power off/Hibernation, Green: Power on, Blinking green: Standby, Blinking green rapidly: Cannot power on or resume due to low temperature.)

Battery status SD Memory Card status

(Blinking: During access or a password is requested)

Wireless ready

This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and ready. It does not necessarily indicate the On/Off condition of the wireless connection.

Wireless WAN status

Refer to the instruction manual of the wireless

device

J : Power switch K : Function key L : Bluetooth antenna

M : Keyboard N : Touch pad O :Carrying handle P :Wireless switch

2-1

Right side

Rear side Bottom

CDBG

EX PC 1394

HJIKLM

LOCK

A : Hard disk drive B : Smart Card slot

C : ExpressCard slot D :PC Card slot E : IEEE 1394 interface connector F : USB port G : DC-IN jack

H : External display port

I : Security lock

A Kensington cable can be connected. For further information, read the manual that comes with the cable.

J : Ventilation hole K : Modem port

L : LAN port M : Serial port

N : Expansion bus connector O : RAM module slot P : Hard disk drive latch

Q : Multimedia pocket release button R : Battery latch

2-2

3 Block Diagram

Processor System Bus

PM965

AGTL+ 64bit 800 MHz

Processor Number T7300 L2 Cache 4M

ock Sp

eed

2GHz

Front Side Bus 800MHz

1.8V

64bit

533 / 667MHz

Radeon X???? (M71M) ATi

iCH8-M

HDD 80GB/100GB

2.5inch

DMI x

LPC

Bus 3.3V

COMBO o

USB2.0 x4

FingerPrint

Bluetooth

WWAN

rt ReRe

plicato

PCI Express

Main Memory(DDR2-SDRAM ) SO-DIMM

2 (512MB / 1G / 2G)

Max 4G BYTE 667 MHz CL4

Intel

High Definition Audio Interface

GLAN I/F

64bit

PCI Bus 33MHz

PCI Express

Intel

Core

Duo 2 processor

(uFCBGA)

LCD

(15.4” WXGA or WUXGA)

CRT

VGA (1.15V) Radeon X???? (M71M) ATi

USB2.0 x4

FingerPrint

Bluetooth

WWAN

HDD 80GB/100GB

2.5inch

COMBO o

BIOS ROM AT26DF321 Atmel

PCI Express

64bit

USB 2.0/1.1

SATA

Secondary IDE

SPI

LPC

Bus 3.3V

Intel

® Core

™ Duo 2 processor

(uFCBGA)

Processor System Bus

(1.05V)

PM965

PCI Express

iCH8-M

(1.05V)

USB x10

Interface

SATA/IDE

Interface

LPC

Bridge

Host

Hub

Bridge

DMI x

PCI

Express

PCI

Bridge

HD Audio

Interface

AGTL+ 64bit 800 MHz

533 / 667MHz

64bit

1.8V

Memory

Interface

GLAN I/F

PCI Express

PCI Bus 33MHz

Intel

® High Definition Audio Interface

Processor Number T7300 L2 Cache 4M Clock Sp

eed

2GHz

Front Side Bus 800MHz

Main Memory(DDR2-SDRAM ) SO-DIMM

2 (512MB / 1G / 2G)

Max 4G BYTE 667 MHz CL4

Gig bit Ethernet

MC82566

Intel

Mini-Card

Wireless LAN

802.11 a+b+g

ExpressCard

Card Bus(3.3V)

Ricoh

RJ-45

TYPE I

SD SLOT

IEEE1394

Microphone (EXT)

Headphone

Speaker

Power SW

plicato

r CoConn

Modem(3.3V)

RD02-D330

Conexant

USB 2.0 x4

RJ-11

Super I/O PC87391 Winbond

TPM 1.2 SLB9635 Infineon

Serial

Smart Card

Int KB

EC Mitsubishi

Flat Pad

Audio(3.3V) AD1884 Analog Devices

Serial

CRT

LAN 1000BASE

3-1

4 Diagnosis Procedure

4.1.

4-1

4.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1. Know-how of diagno si s u pon occurrence of heavy troub l es, e.g . ‘ Set cannot be turned ON’, ‘ Set fails to start’, ‘No di sp l ay on screen’, etc.

2. Explanation of each tro uble, mainly symptom of trouble in operation.

● Flow Chart

START

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1. Peripheral apparatus connected with the set should all be removed before operation check.

2. Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

Set cannot be supplied with current. Power lamp fails to light up.

Dark display on screen. Screen fails to display.

Failure in starting

Return set-up utility setpoint to the state of ‘delivery from factory’.

Not displayed properly on screen.

Some or all keys cannot be input.

Make sure of contact of K/B connector in use. Replace keyboard or main board.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

Replace DVD drive. Replace main board.

Reinstall HDD. Replace main board.

Adaptor/Battery

Output voltage

Power lamp

check

Inverter board

LCD back

light lighting

YES

LCD unit

check

BIOS operation

check

Result of

POST

Set-up utility

starting

HDD access

YES

Main board

check

Trouble

symptoms on some

of DVD or CD

YES

Replace AC Adaptor/Battery

Check contact condition of power input terminal. Replace if defective.

Power SW. Replace if defective.

Check

Replace inverter board. Check inverter cable continuity. Replace if defective

Replace LCD back light.

Replace LCD unit.

Replace main board (Check fuse at power source).

Refer to POST error code table.

Replace main board.

Check HDD cable connection and continuity. Replace if defective. Replace HDD & Reinstall. Replace main board.

Replace main board

Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.

Replace main board.

Heavy trouble e.g., ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

Each kind of trouble in operation.

START

END

4-2

5 Power-On Self Test (Boot Check)

Outline of POST

The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking beep sound or error code.

z Start .............Test begins automatically when power switch is set to ON.

z Normal finish .....After memory checking, a beep sound is issued once and the set is placed into automatic stop.

Note: If no error occurs, nothing is displayed. (No display of OK, etc.)

Error Diagnosis by Checking Beep Signal Sound

The beep sound is as follows:

(Length of bar shows length of sound.)

(1 (long sound) -2-3-4)

= long sound (about 0.4 sec.),

z Table of errors classified by beep sounds

Diagnosis Beep signal sound Error message

Main board

(Note) A beep sound is also issued in case of other I/O trouble.

1(long sound)-2 BIOS ROM error 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1

= short sound (about 0.2 sec.), Length between sounds is about 0.1 sec.

BIOS ROM error RAM error Keyboard controller error RAM error RAM error RAM error BIOS ROM error2-1-2-3 Occurrence of unexpected offering2-2-3-1

5-1

6 List of Error Codes <Only when the port replicator is connected>

The following is a list of the messages that BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problems. If your system displays one of except the messages marked below with an asterisk (*), write down the message and contact Panasonic Technical Support. If your system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error.

0200 Failure Fixed Disk

Fixed disk in not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified.

0210 Stuck key

Stuck key on keyboard.

0211 Keyboard error

Keyboard not working.

0212 Keyboard Controller Failed

Keyboard controller failed test. May require replacing keyboard controller.

0213 Keyboard locked - Unlock key switch

Unlock the system to proceed.

0230 System RAM Failed at offset : nnnn

System RAM failed at offset nnnn of in the 64k block at which the error was detected.

0231 Shadow RAM Failed at offset : nnnn

Shadow RAM failed at offset nnnn of the 64k block at which the error was detected.

0232 Extended RAM Failed at offset : nnnn

Extended memory not working or not configured properly at offset nnnn.

0250 System battery is dead - Replace and run SETUP

The CMOS clock battery indicator shows the battery is dead. Replace the battery and run Setup to reconfigure the system.

*0251 System CMOS checksum bad - Default configuration used

System CMOS has been corrupted or modified incorrectly , perhaps by an application program that changes data stored in CMOS. The BIOS installed Default SETUP Values. If you do not want these values, enter Setup and enter your own values. If the error persists, check the system battery or contact Panasonic Technical Support.

0260 System timer error

The timer test failed. Requires repair of system board.

0270 Real time clock error

Real-time clock fails BIOS test. May require board repair.

*0280 Previous boot incomplete - Default configuration used

Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail. On systems with control of wait states, improper Setup settings can also terminate POST and cause this error on the next boot. Run Setup and verify that the wait-state configuration is correct. This error is cleared the next time the system is booted.

0281 Memory Size found by POST differed from EISA CMOS

Memory size found by POST differed from EISA CMOS.

6-1

02D0 System cache error - Cache disabled

Contact Panasonic Technical Support.

02F0: CPU ID:

CPU socket number for Multi-Processor error.

02F4: EISA CMOS not writable

ServerBIOS2 test error: Cannot write to EISA CMOS.

02F5: DMA Test Failed

ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.

02F6: Software NMI Failed

ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).

02F7: Fail - Safe Timer NMI Failed

ServerBIOS2 test error: Fail-Safe Timer takes too long.

device address Conflict

Address conflict for specified device.

Allocation Error for: device

Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.

Failing Bits : nnnn

The hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1 (one) in the map indicates a failed bit. See error 230,231 or 232 for offset address of the failure in System, Extended or Shadow memory.

Invalid System Configuration Data

Problem with NVRAM (CMOS) data.

I/O device IRQ conflict

I/O device IRQ conflict error.

Operating System not found

Operating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed disk and drive A: are properly identified.

Parity Check 1 nnnn

Parity error found in the system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????. Parity is a method for checking errors in binary data. A parity error indicates that some data has been corrupted.

Parity Check 2 nnnn

Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????.

Press <F1> to resume, <F2> to Setup

Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter a Setup and change the settings. Write down and follow the information shown on the screen.

Troubleshooting

6-2

7 Self Diagnosis Test

As for the self-diagnosis test(PC-Diagnostic utility) to use this model, a standard test and the enhancing test by the module of the main body building in are possible.

●Notes To skip BIOS password

Use <Ctrl>+<F10> key to skip BIOS password or authentication of fingerprint. This key is only for entering DIAG mode. Not available to boot the computer. If customer set "HDD Lock", the DIAG program cannot perform HDD test. *This key is for service purpose only. Do not disclose this information to unrelated others.

. Beginning of self-diagnosis test

1-1. Setting of content of setup

1. The power supply of the computer is turned on.

2. " F2 " is pushed on the screen of "Panasonic" while " press <F2 to enter Setup> " is displayed.

3. The setup utility starts and then takes notes of the content of the BIOS setup of present set.

4. " F9 " is pushed, " Yes" is selected on the screen of " Is the default value loaded? ", and " Enter" is pushed.

5. " F10 " is pushed.

6. " Yes" is selected on the screen of the setup confirmation, and " Enter" is pushed.

7. The computer starts automatically. Attention ・If the device which can be set is set to "Invalidity" by "Advanced" or "Security" menu, becomes an error by "PC-Diagnostic utility". (It is judged that the device which can be set to "Invalidity" by "Main" menu such as "Flat pad" is normal if the controller operates normally though sets to "Invalidity" by the setup. ) ・In the model with built-in DVD of the USB connection, even if DVD is normal, becomes an error if legacy USB is set to "Invalidity"

1-2. When you execute an automatic test

1. "Ctrl" + "F7" is pushed while the "Panasonic" start screen is displayed after the computer is started.

2. The test of all devices begins automatically by "PC-Diagnostic utility" 's starting. Attention ・It is a test which the customer who bought PC can execute. (As for HDD, the enhancing test is also possible.)

・A flat pad does not work for a while after starting "PC-Diagnostic utility". ・The movement of a flat pad might become abnormal If after RAM begins from the CPU/System

test, a flat pad will be operated in about 30 seconds. In that case,restarts pushing"Alt" + "Ctrl" + "Del" key. Or, please start "PC-Diagnostic utility" again after doing the power supply switch in the slide, and turning off the power supply.

1-3. When you execute the enhancing test

1. Please let me discontinue diagnosing clicking to end an automatic test.

2. Please click on the character of "D" "PC-Diagnostic utility" on the screen while pushing both of right "Shift" and left "Shift" keys.

3. All devices which can select the enhancing test make the setting of the enhancing test possible.

4. The district device is made"FULL" display (enhancing test).

5. The test begins clicking . *Please refer to item 4 for the error result of each test and the division of the breakdown part.

7-1

2. Operation of PC-Diagnostic Utility

-Only the device which can be inspected on the entire screen is displayed.

-The item does not appear when the device of wireless LAN etc. is not physically connected.

-The movement of the item must use an arrow key or a flat pad.

-As for the device under the diagnosis, blue and yellow are alternately displayed at the left of the icon.

- The diagnosis result of the device greens at the left of the icon when it is normal, and becomes red when abnormal.

-When the test of all devices ends, the test result is displayed under the right of the screen.

-Please click while diagnosing when being stop on the way by the time the test of all devices ends.

-Please click when you restart "PC-Diagnostic utility". *Each device is tested from the beginning, and it is not possible to restart on the way.

-When the test of all devices ends, the test result is displayed under the right of the screen.

7-2

2-1. Selection of tested device

-To test only a specific device, "Test" and "Do not test" of each device can be selected.

-The device which can select the enhancing test changes in order of "The standard is tested" and "Do not test" whenever the device icon is clicked.

Start the standard test Do not test

Please begin testing clicking if the selection of the tested device ends.

2-2. "PC-Diagnostic utility" End method

When of "Close" on the right of the screen is clicked, the computer reactivates automatically. Or, the

power supply switch is done in the slide and the power supply is turned off.

2-3. The content of the setup is returned to the setting of the user

1. Turned on the computer.

2. "F2" is pushed on the screen while "Press<F2>to enter Setup" is displayed of "Panasonic".

3. Push "F10", and on the screen of "Is the change in the setting preserved and do end?"and then "Yes" is selected, and "Enter" is pushed.

4. The computer reactivates automatically.

5. The end option is chosen by the start menu, and the power supply of the computer is turned off. Standard at test time

All devices other than RAM and HDD ---------- about 1 minute RAM standard test ----------------------------------- 1 - 2 minutes HDD standard test ----------------------------------- 2 - 3 minutes HDD enhancing test (60GB) ---------------------- about 40 minutes

Ex.The standard when the standard <all device> is tested becomes 1+2+3=6 minutes. ■There is greatly a difference from RAM test when the memory is increased according to the performance

of the memory occasionally.

■Moreover, when the main body of PC under the test is a high temperature, it occasionally takes time. ■There is greatly a difference from HDD according to the performance of the drive occasionally.

7-3

3. Test Item and Division of trouble

CPU / SYSTEM

RAM

HDD

MODEM

Wireless LAN

Sound *5

StanardTest item

Enhancing

Content of standard test Content of enhancing test

CPU is shifted to protected mode, and "Violation of the paging", "Operation of the violation of a privileged instruction", and DMA, INT, RT

C operation are confirmed.

All memory space is tested in a special memory access pattern based on "R.S.T

The record area frequently accessed with Microsoft Windows XP to test in about two minutes regardless of points of HDD is emphatically tested.

It is confirmed not to find abnormality in the A

TIMER, and the

. technology".

All record area is tested.

C97 modem controller.

Place with possibility of breakdown

CPU / Main board

Memory / Mainboard

HDD / Mainboard / Cable / Connector

MODEM/ Mainboard

Wireless LAN

It is confirmed not to find abnormality in the Wireless LAN modem controller.

board / Connector / Mainboard

USB

LAN

PC Card

Keyboard

Touch Pad

DVD-ROM

It is confirmed not to find abnormality

in the USB controller.

It is confirmed not to find abnormality in the LAN controller.

It is confirmed not to find abnormality in the CardBus controller.

It is confirmed not to find abnormality in the SD controller.

It is confirmed not to find abnormality

in keyboard controller's keyboard interface.

Whether keyboard controller's mouse

interface operates normally is confirmed.

The drive is normally reset, and it is accessible is confirmed.

It is confirmed not to find abnormalityin the wiring between the USB controller and the connector by confirming the connection of the USB equipment connected with the USB connector.

It is confirmed not to find abnormalityin the wiring between the controller and the connector by connecting to HUB with LAN cable.

The key is actually input, and the operation is displayed on the screen.

The operation is actually displayed on the screen by operating the touch pad.

It is confirmed to be able to read media normally.

Mainboard / Connector

Mainboard

Mainboard / Keyboard

Mainboard / Touch Pad

Mainboard / DVD Drive / DVD Cable / DVD Connector

7-4

Test Item

Touch Screen

Bluetooth

Wireless WAN

Floppy

Video

GPS

IEEE1394

Express Card

Smart Card

Serial Port *7

Parallel Port *8

Please connect the USB device with the port (USB connector) which wants to test before the tests.

Please connect LAN port with LAN HUB with LAN cable before the tests. The operator actually inputs the key, and the operator judges PASS/FAIL of the test.

The operator actually operates the mouse, and the operator judges PASS/FAIL of the test.

It is not abnormal though the sound is emitted from the speaker while testing.

Please set DVD/CD media in the drive before the tests. *7 Please set a Special Loop Back Connector Tool at serial connector for Enhanced Test. (This Connector Tool is same as the one used before.)

*8 Please set a Special Loop Back Connector Tool at parallel connector for Enhanced Test. (This Connector Tools is same as the one used before.)

Standard Enhanced

When the test result is PASS, trouble is thought by not hearing of the sound under the test from the speaker and the headphone by the wiring of the audio output system.

Content of Standard Test Content of Extend Test

It is confirmed not to find abnormality in the USB connection of Touch Screen. This test cannot find abnormality of Touch Screen. It is confirmed not to find abnormality in the connection of Main board and Bluetooth module. It is confirmed not to find abnormality in the connection of Main board and Wireless WAN module. It is confirmed not to find abnormality in the legacy FD drive. This test cannot find abnormality of mechanical breakdown. (e.g.. Head, Motor) It is confirmed not to find abnormality in access to VRAM with VESA. The PC which uses main memory as VRAM may fail with main memory failure. It is confirmed not to find abnormality in the connection of Main board and GPS It is confirmed not to find abnormality in the IEEE1394 controller.

It is confirmed not to find abnormality in the Smart Card controller.

It is confirmed not to find abnormality of Super I/O UART function. This test cannot find lack of wiring between Super I/O and Serial Connector.

It is confirmed not to find abnormality of Super I/O parallel function. This test cannot find lack of wiring between Super I/O and Parallel Connector.

Perform Touch Screen functionality practically. Operator has to judge PASS/FAIL with test result.

It is confirmed not to find abnormality in the wiring between Chipset and Express Card.

It is confirmed not to find abnormality in the wiring between Super I/O and Serial Connector. This test cannot find failure of cable characteristic and device problems. It is confirmed not to find abnormality in the wiring between Super I/O and Parallel Connector. This test cannot find failure of cable characteristic and device problems.

The place with possibility of

breakdown

Main board/ Touch Screen

Bluetooth cable

WWAN cable

FD Drive/ Main board (Super I/O)/ FDD cable FDD connector

Main board (Chipset, Graphic Controller)/ Memory

GPS cable

Main board (IEEE#394 Controller)

Main board (Chipset)/ Express Card Connector

Main board (Smart Card Controller)

Main board (Super I/O)/ Serial Connector

Main board (Super I/O)/ Parallel Connector

7-5

8 Wiring Connection Diagram

DVD DRIVE

Connector by Cable Direct connection by Connectors Parts on Bottom Side

MAIN PCB

SERIAL PCB

CN4000

CN33

CN4001

SERIAL PORT

MODEM

FAN

EX/PC CARD EJECTOR

CN36

CN18

CN19

SPEAKER (R)

CN4201

EXTERNAL DISPLAY

CN28

CN5

CN10

LCD

CN35

CN4203

USB

CN30

SW LED MDC PCB

CN4200

INVERTER

USB

CN29

CN7

JK1000

CN16

CN15

CN9

CN31

SPEAKER (L)

CN4202

EXPANTION BUS

DC-IN

USB

CN5000

IEEE1394

BT PCB

LITHIUM BATTERY

ANTENNA PWB L

ANTENNA PWB R

JK7003

JK7001

JK7002

JK7004

WIRELESS LAN MODULE

CN34

CN7002

WWAN PCB

CN4

CN27

CN3000

CN13

CN1000

CN25

CN22

CN21

CN14

CN23

CN4400

AUDIO PCB

HDD

BATT FPC

CN9000

BIOS PCB

PWR BATT LED PCB

CN2

DIMM MEMORY CARD

SC RELAY PCB

CN6503

JK3003

JK3004

CN3

KEYBOARD

SD PCB

CN4300

CN3401

TOUCH PAD PCB

CN4100

CN4101

PAD

KBD FPC

8-1

Microphone

Headphone

9 Disassembly/Reassembly

Note:

Power off the computer. Do not shut down to the Suspend or hibernation mode. Do not add peripherals while the computer is in the Suspend or hibernation mode; abnormal operation may result.

9.1. Disassembly Instructions

9.1.1. Disassembly Flowchart

The chart below shows the various parts which should be removed in order to remove the parts that are to be replaced. Parts can be replaced efficiently be following the disassembly steps in the chart.

9.1.3.1. Battery Pack

▼

9.1.5. Tilt Panel Ass'y

▼

9.1.8. Display Unit

▼

9.1.11. Modem

▼

9.1.12. SW LED MDC PCB, Speaker L and R

▼

9.1.14. Top Cover

9.1.3.2. HDD Mounting Kit

▼

9.1.4. HDD

9.1.6. DIMM Memory Card 9.1.7. ROBSON Cover, Wireless

9.1.9. LCD Unit, Inverter Ass'y,

▼

and ANTENNA PWB L, R

▼

9.1.13. Keyboard

9.1.3.3. DVD Multi Drive

LAN Module and BIOS PCB

9.1.10. Handle Ass'y

9.1.15. Pad and TOUCH

▼

9.1.20. KBD Earth Plate

▼

9.1.21. Hinge Support R

▼▼

9.1.24. Battery Connector Ass'y

▼

9.1.28. MAIN HIGH PCB

▼

PAD PCB

9.1.25. SC RELAY PCB and HDD Hold Plate

▼

LED PCB

▼

9.1.16. SD PCB

9.1.18. AUDIO PCB9.1.19. PWR BATTERY

▼

9.1.26. Heat Sink Ass'y

9.1.17. WWAN PCB

▼

9.1.22. Fan Ass'y

▼

9.1.23. Hinge support L and MP Hold Plate

▼

9.1.27. SERIAL PCB

9-1

9.1.2. Preparation

Before disassembling, be sure to make the following preparations.

• Shut down Windows and turn off the power.

• Disconnect the AC adaptor.

• Remove the optional DIMM memory card and PCMCIA card if they are connected.

• Remove other devices if they are connected.

Attention:

• Please execute writing BIOS ID when you exchange the Main Board.

• You cannot reuse the Conductive Clothes and the heat dissipating parts such as Sheet and Rubber. Use new parts.

9.1.3. Removing the Battery Pack, HDD Mounting Kit and DVD Multi Drive

9.1.3.1. Battery Pack

1. Remove the Cover Battery.

Cover battery

9.1.3.2. HDD Mounting Kit

1. Pull out the HDD Mounting Kit with sliding the Lock Knob (HDD).

9.1.3.3. DVD Multi Drive

1. Pull out the DVD Multi Drive with pushi ng the MP Latch.

9.1.4. Removing the HDD

1. Remove the six Hooks, and remove the HDD Case Upper , HDD case and HDD Insulation Sheet.

2. Remove the HDD from the HDD Dumper.

3. Disconnect the HDD FPC Ass’y from the HDD.

Hook

HDD FPC ass'y

HDD

HDD case upper

Hook

HDD insulation sheet

2. Pull out the Battery Pack with sliding the Battery Latch Knob.

HDD mounting kit

Battery latch knob

Battery pack

MP latch

DVD multi drive

Lock knob (HDD)

HDD case

HDD damper

9-2

9.1.5. Removing the Tilt Panl Ass’y

1. Turn the Cover down and pull the Tilt Panel in the direction of arrows.

9.1.6. Removing the DIMM Memory Card

1. Remove the Screw <N10>, and remove the DIMM Cover.

<N10>

DIMM cover

Tilt panel

Cover

2. Remove the five Screws <N202>, and remove the Tilt Panel Ass’y.

<N202>

Tilt panel ass'y

<N202>

2. Open the right and left Hooks of the DIMM Memory Card outward, and remove the DIMM Memory Card.

DIMM memory card

DIMM memory connector

Hook

Screws <N10>: DRSB2+3FKLT

9.1.7. Removing the ROBSON Cover, Wireless LAN Module and BIOS PCB

1. Remove the Screw <N3>, and remove the ROBSON Cover.

Screws <N202> : DRSB2+4FKLT

9-3

ROBSON cover

BIOS PCB

Wireless LAN module

<N3>

<N2>

Cables (Gray and blue)

9.1.7.1. Wireless LAN Module

1. Remove the two Screws <N2> and two Cables(Gray and Blue).

2. Pull out the Wireless LAN Module in the direction of arrows.

9.1.7.2. BIOS PCB

1. Remove the two Screws <N2>, and remove the BIOS PCB.

white, blue and grey). Remove the two Screws <N2>, and BIOS HIGH PCB.

Speaker holder

<N2>

Screws <N2> : DFHE5122YA Screws <N3> : DRHM0065ZA

9.1.8. Removing the Display unit

1. Remove the six Screws <N2>, and turn over the SW LED MDC PCB.

<N2>

SW LED MDC PCB

2. Disconnect the two Cables from the Connectors (CN5 and CN35).

Cable (black)

Cable (white) BIOS HIGH PCB

4. Remove the four Screws <N4>, and remove the Display unit.

<N4>

Display unit

<N4>

Cables

CN5 CN35

3. Remove the Speaker Holder L and four Cables (black,

Screws <N2> : DFHE5122YA Screws <N4> : DRHM0093ZA

9-4

+ 60 hidden pages

Matsushita CF-52AJYZDZM User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual