Matrox Electronic Systems G450 MMS User Manual

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Matrox G450 MMS

User Guide

10807-301-0100

2002.08.02

Overview

Thank you for purchasing a G450 MMS (Multi-Monitor Series) graphics card. Your Matrox MMS card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. This card lets you use 2 or 4 monitors at a time with Windows 2000/XP or NT 4.0.

Hardware supplied

G450 MMS card

* Pictured is a G450×4 MMS card. † 2 dual-monitor cables are included with Matrox MMS×4 products. ‡ 2 DVI-to-HD15 adapters are included for each dual-monitor cable.

Dual-monitor cable

†

DVI-to-HD15 adapters

Software supplied (for Windows 2000/XP and NT 4.0)

Matrox PowerDesk

Other software –

– to use your Matrox graphics hardware

see the CD-ROM

Readme

file

Installation overview

Note:

If your Matrox product is already partially or fully installed on your computer, some or all the installation information in this guide may not apply to you. However, this information may be useful if you need to reinstall your Matrox product.

To install your Matrox product:

Install the Matrox card – see “Hardware installation”, page 3.

Install the software – see “Software installation”, page 7.

‡

2 Matrox G450 MMS – User Guide

Hardware installation

This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual.

WA R N I N G :

it to cool before you touch any of its internal parts. Also, static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your computer). When handling a card, carefully hold it by its edges and avoid touching its circuitry.

1 Switch to the standard VGA display driver

If you’re running Windows 2000/XP on your computer, this step isn’t necessary.

If you’re using another operating system (for example, Windows NT 4.0), see its

documentation for how to switch to VGA mode.

2 Open your computer and

To avoid personal injury, turn off your computer, unplug it, and then wait for

remove your existing graphics

card

If a graphics card

your computer, skip to step 3.

Turn off your computer and all peripherals such as your monitor or printer.

Open the computer and remove your existing graphics card (if any). (If graphics hardware is built into the motherboard of your computer, this graphics hardware should automatically disable itself after your Matrox card is installed.)

isn’t

already installed in

* With multi-display mode, you may be able to use your existing graphics card. For Windows 2000/XP, see Windows 2000/XP

online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used.

Matrox G450 MMS – User Guide 3

3 Choose a PCI slot

Most computers have different types of expansion slots. Choose a PCI slot for your graphics card. Your system manual should identify the location of each type of expansion slot in your computer.

Remove t he cover f or the sl ot you in tend to use (if it’s not already removed). Save the screw for the mounting bracket. (If another slot is uncovered, you can seal it with the cover you just removed.)

(Back of computer)

AGP slot

PCI slot

ISA slot

WA R N I N G :

Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both.

4 Insert your Matrox card

Position your Matrox card over the expansion slot you’ve chosen.

Push the card in firmly and evenly until it’s fully seated in the slot.

Replace the screw to secure the bracket of your Matrox card to the computer frame.

AGP cardPCI card

4 Matrox G450 MMS – User Guide

5 Connect your dual-monitor

cables

Attach your Matrox dual-monitor cables* to the connectors on the bracket of your Matrox MMS card. Make sure the connectors are firmly in place.

WA R N I N G :

To avoid damaging the LFH-60 connector on your dualmonitor cable or on your graphics card, carefully insert the connector on your dual-monitor cable as straight as possible into the connector on your graphics card. Specifically, inserting the connectors into each other at an angle is likely to bend and damage the pins on the connector of the dual-monitor cable.

6 Connect your monitors

If your monitor has an HD-15 connector, use a DVI-to-HD15 adapter included with your product to connect your monitor cable to your dual-monitor cable. The DVI-toHD15 adapter may already be connected to your dual-monitor cable.

If your monitor has a DVI connector, connect your monitor cable directly to the dual-monitor cable without using a DVI-toHD15 adapter. You may have to remove the DVI-to-HD15 adapter to connect your monitor.

HD-15

connector

Dual-monitor cable

DVI-to-HD15

adapter

Make sure all connectors are firmly in place and properly fastened.

* Only one dual-monitor cable is included with Matrox MMS×2 cards.

DVI connector

Matrox G450 MMS – User Guide 5

Note:

Monitors are numbered consecutively based on which

connector each is attached to. Numbering starts with the

display –

the one that first displays information when you restart your

primary

computer. If another graphics card is installed in your computer, display numbering may be different.

Note:

To c onn ec t a

digital

monitor (a monitor that uses digital input, usually a flat panel monitor) to your Matrox product, your monitor must have a DVI

HD-15 connector (analog)

connector.

Some monitors with DVI connectors support both digital and analog input. If

DVI connector

(digital)

DVI connector (analog/digital)

you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation.

Your Matrox card is now installed. Restart your computer and install your Matrox software (see

“Software installation”, page 7).

6 Matrox G450 MMS – User Guide

Software installation

This section describes how to install Matrox software for

You may need administrator rights to install certain software. For more information, see Windows documentation.

Windows 2000/XP or NT 4.0

1 Restart your computer

hardware when you restart. If Matrox display drivers haven’t been previously installed, Windows reports finding a PCI adapter. Windows prompts you to install a display driver. Follow the on-screen instructions. (The Matrox Windows 2000/XP display driver is in the

Win 2k

folder.)

2 Install required software

the Matrox installation CD-ROM in your CD-ROM drive – the setup program automatically

starts.

This setup program works with Windows 2000/XP and NT 4.0, and detects which operating system you’re using. If the required display software isn’t already installed, the setup program automatically prompts you to install this software. Follow the on-screen instructions.

After the required display software is installed, you’re prompted to restart your computer for changes to take effect. Leave your Matrox CD-ROM in your CD-ROM drive.

3 Install optional software

you a list of additional items you can install. For each item you want to install, select a list item, click

4 Set up your display software

Install

, then follow the on-screen instructions.

If you’re using Windows 2000/XP

After your computer has restarted, insert (or reinsert)

After your computer restarts, the setup program shows

See “Display setup”, page 8.

, it detects new

* If Windows doesn’t automatically start the setup program, you can start it manually from the root folder of the CD-ROM.

Matrox G450 MMS – User Guide 7

Display setup

Windows 2000/XP or NT 4.0 –

Your Matrox display driver includes Matrox Power Desk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software.

Accessing PowerDesk property sheets

Many display controls are on Matrox PowerDesk property sheets. You can identify Matrox PowerDesk property sheets by the icon appearing on the tab. To access these property sheets:

Windows 2000/XP –

Properties

display before clicking

Windows NT 4.0 –

(double-click).

Also, to quickly access PowerDesk features, click the Matrox QuickDesk icon ( ) on your Windows taskbar. To see the QuickDesk icon in Windows XP, you may need to click the button ( ) on your Windows taskbar.

Note:

Multi-display mode is supported under Windows 2000/XP and NT 4.0. For more information on multi-display mode, see Windows 2000/XP online help under “Multiple Display support”.

Right-click your Windows desktop background, then click

Settings

Advanced

Click

Advanced

Start

. If you’re using a multi-display desktop, select a

Settings

Control Panel

Matrox Display Properties

Show hidden icons

Monitor setup

Before changing your display resolution, color palette, or other Matrox PowerDesk settings, make sure correct software monitor settings are selected. If you have a Plug-and-Play (DDC) monitor, correct settings are usually automatically selected. The following explains how to make sure your monitor settings are okay.

WA R N I N G :

permanently damaged. For more information, see your monitor manual.

8 Matrox G450 MMS – User Guide

If incorrect software monitor settings are applied,

some

monitors can be

Windows 2000/XP –

If you have a Plug-and-Play (DDC) monitor, Windows should automatically use correct settings for your monitor. To make sure the correct monitor is selected in Windows:

Right-click your Windows desktop background, then click

Advanced

page 10), select a display before clicking

If the monitor name listed doesn’t match your monitor, click

Update driver

If you’re using a multi-display desktop (see “Multi-display setup”, page 10), repeat steps

Monitor

. If you’re using a multi-display desktop (see “Multi-display setup”,

Advanced

. Follow the on-screen instructions.

Properties

Settings

Properties

Driver

1–2 for each display in your Windows desktop.

For more information on Windows monitor settings, see Windows documentation.

If you want to customize your Windows monitor settings:

Access the PowerDesk

Monitor Settings

property sheet (see “Accessing PowerDesk

property sheets”, page 8).

Depending on what you want to do, click one of the buttons in the

selection method

box, then follow the on-screen instructions.

Monitor settings

Windows NT 4.0 –

Access the PowerDesk

Monitor

property sheet (see “Accessing PowerDesk property

sheets”, page 8).

If you have a Plug-and-Play monitor:

Make sure the selected. If so, the Matrox display driver monitor. If not, click this button, then click

Plug-and-Play (DDC) monitor

automatically

button is

Apply

uses correct settings for your

If you don’t have a Plug-and-Play monitor:

See if the

Default monitor (60 Hz)

button is selected. If so, use the Matrox monitor selection method. For more information on Matrox monitor selection, see Matrox PowerDesk online documentation.

If you’re using a multi-display desktop (see “Multi-display setup”, page 10), repeat steps

1–2 for each display in your Windows desktop.

Matrox G450 MMS – User Guide 9

Multi-display setup

To set up multi-display mode:

Windows 2000/XP –

If multi-display mode isn’t automatically enabled when you restart

Win dows :

Right-click your Windows desktop background, then click

Select the disabled display, enable the check box, then click

To change resolution and color settings for each display, select a display, then change the

Screen area

and

Apply

Colors

settings. When you’re done, click OK.

Windows NT 4.0 –

Access the PowerDesk

Settings

sheets”, page 8).

Click

Multi-Display Desktop

Move the

Desktop area

slider to adjust your multi-display desktop, then click OK to

accept your changes.

Note:

In multi-display mode under Windows NT 4.0, the same display settings (resolution

and color palette) are used for each display.

More PowerDesk information

For more information on Matrox PowerDesk:

Windows 2000/XP or NT 4.0 –

icon in the title bar, then click the item you want help on. Right-click a help topic for a pop-up menu that lets you print or copy it. (Some help topics are only available through context-sensitive help.)

For context-sensitive help where available, click the “ ”

Properties

Extend my Windows desktop onto this monitor

Settings

property sheet (see “Accessing PowerDesk property

().

Windows 2000/XP –

PowerDesk property sheets”, page 8), then click

Windows NT 4.0 –

Access the Matrox PowerDesk

property sheets”, page 8).

Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click

PowerDesk Guide

10 Matrox G450 MMS – User Guide

Access the PowerDesk

Information

Help

View Readme File

Information

property sheet (see “Accessing

Help

View Readme File

property sheet (see “Accessing PowerDesk

Help

Troubleshooting

Basic procedures

This section explains basic procedures that are referred to by some troubleshooting items in this guide.

Restarting in VGA mode

What follows is information on how to restart your computer in

VGA mode

If your primary display is

Windows 2000/XP or NT 4.0 –

Restart your computer:

Windows 2000/XP –

Windows NT 4.0 –

Windows 2000/XP – Before

to appear. (If [F8] doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)

Select “VGA mode”, then press [Enter].

If your primary display is

Windows 2000/XP –

Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " [$] (down arrow) " [Enter] to restart your computer.

Before

Windows starts, press [F8] for the Windows startup menu to appear.

Select “VGA mode”, then press [Enter].

Windows NT 4.0 –

Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " [$] (down arrow) " [Enter] to restart your computer.

usable

unusable

Click

Start

Click

Start

Shut Down

Restart

" OK.

Restart the computer

Windows starts, press [F8] for the Windows startup menu

Yes

From the startup menu, choose Windows “VGA mode”.

Matrox G450 MMS – User Guide 11

Main troubleshooting

This section addresses possible problems that could prevent you from using your computer.

Problem Computer doesn’t display information or boot after Matrox card is

installed

Cause

Solution

Cause

Solution

Cause

Solution

Your Matrox card may not be properly installed.

Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page 3.

There may be an unsupported graphics adapter in your computer. (For Matrox

mode

in Windows NT, all graphics cards in your computer must be Matrox cards supported

multi-display

by the display driver.)

If an unsupported graphics card is plugged into an expansion slot, remove it.

If a graphics adapter is built-in to your computer motherboard, your system may not have automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your computer built-in graphics adapter.

Your computer BIOS (Basic Input/Output System) may not be up to date. For more information on your computer BIOS, see your system manual.

Reinstall your previous graphics card and, if possible, update your computer BIOS. This can us ual ly b e do ne w ith s oft ware from t he m anu fac tur er o f yo ur c omput er. C ont act you r sy ste m vendor or manufacturer to get a BIOS update for your computer.

To get the correct BIOS update, you may need to know the serial number your computer displays when it restarts. (This number is usually in the lower-left corner of the display.)

Cause

Solution

The BIOS of your Matrox graphics card may need to be updated or restored.

For advanced users –

can try resetting the BIOS of your Matrox graphics card:

Turn off your computer and insert the other graphics card into an expansion slot. For more information on expansion slots, see “Choose a PCI slot”, page 4.

12 Matrox G450 MMS – User Guide

If you have another VGA-compatible graphics card (ISA or PCI), you

Plug your monitor into the other graphics card and restart your computer.

Note:

Make sure your computer uses the other graphics card to control your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer.

Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI, or AGP – see “Choose a PCI slot”, page 4) of each graphics card help determine which graphics card controls your primary display.

To control which graphics card is used for your primary display, you may be able to change the configuration of your computer BIOS. For information on how to change your computer BIOS settings, see your system manual.

Make sure

Matrox System Utilities

are installed on your computer. (These can be

installed from your Matrox CD-ROM.)

Windows 2000/XP or NT 4.0 –

click

. Follow the on-screen instructions.

DOS –

Restart your computer in DOS mode, then type:

cd c:\matrox\util upbiosdos

Turn off your computer, remove the other graphics card, then plug your monitor into

[Enter]

Click

Start

Run

, type

c:\matrox\util\pbioswin

your Matrox graphics card.

, then

Restart your computer.

Problem Wrong color balance, screen image off-center, or no picture at all

Cause

Solution

Cause

Solution

Your monitor video controls may be improperly set.

Adjust your monitor controls (brightness, contrast, and so on). For more information, see your monitor manual.

Your monitor may not be properly connected.

Make sure your monitor is properly connected to the correct connector on your Matrox graphics card (see “Connect your dual-monitor cables”, page 5).

Make sure the monitor power cable is firmly in place.

Matrox G450 MMS – User Guide 13

Solution

Make sure the connection to the back of the monitor is firmly in place.

If your monitor uses BNC input, make sure the Red ( Horizontal Sync ( wire), and Vertical Sync (

), Green (G), Blue (B),

HSYNC

– white or gray

VSYNC

– black

wire) connections are firmly in place and

Cause

Solution

plugged into the correct input.

If your monitor uses BNC input, one or more connection settings may be incorrect.

Set each of your monitor RGB input and sync switches (if available) to 75 ohms, with the sync

Bayonet Nut Connect (BNC)

set to “external”. These controls are usually switches on the back of your monitor.

Cause

If display problems occur after the startup screen of your operating system, your software monitor settings may be incorrect.

Solution

Make sure correct software monitor settings are selected.

If your primary display is still usable, see “Monitor setup”, page 8. Otherwise, see the next troubleshooting item.

Problem After the startup screen, or after display settings are changed,

the screen image is garbled or unusable

(blank screen, rolling or overlapping screen images)

Cause

Analog monitors only –

monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without it being changed in the software

WA R N I N G :

If incorrect software monitor settings are applied,

permanently damaged. For more information, see your monitor manual.

Solution

Make sure the correct monitor is selected in Windows.

Windows 2000/XP –

If your p rima ry d ispl ay i s un usabl e, re sta rt y our compu ter in VG A mode (see “Restarting

in VGA mode”, page 11).

Right-click the Windows desktop background, then click

Move the

Screen area

down to its lowest setting, then click

14 Matrox G450 MMS – User Guide

The Matrox display driver may be trying to use settings your

some

monitors can be

(Windows 2000) or

OK.

Properties

Screen Resolution

Settings

(Windows XP) slider

Restart your computer normally.

Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 8).

Make sure you’re not using inappropriate monitor setting customizations: Access the Power Des k

page 8), then click

If necessary, restore your original display settings (see steps 2 and 3).

Note:

Make sure correct software monitor settings are selected for

Windows NT 4.0 –

If your p rima ry d ispl ay i s un usabl e, re sta rt y our compu ter in VG A mode (see “Restarting

Monitor Settings

Delete all customizations

property sheet (see “Accessing PowerDesk property sheets”,

In multi-display mode, each display has its own monitor settings (refresh rates).

each

monitor.

in VGA mode”, page 11).

Right-click the Windows desktop background, then click

Properties

" Windows may prompt you that the display settings are incorrect for the current mode; click

to continue.

Move the

Restart your computer normally.

With the Matrox PowerDesk

Desktop area

slider down to its lowest setting, then click OK.

Monitor

property sheet, select monitor settings for each display, then adjust your display settings. For more information, see the Matrox PowerDesk online documentation.

Settings

Cause

Solution

If necessary, restore your original display settings (see steps 2 and 3).

Files on your system may have been deleted or corrupted.

Remove, then restore Matrox software:

Note:

Before removing software, make sure you have all the necessary files to reinstall

software that may still be needed. Also, make sure the display driver you reinstall supports

all

Matrox products in your computer.

Windows 2000/XP or NT 4.0 –

If your primary display is currently unusable, restart your computer in safe mode or VGA mode (see “Restarting in VGA mode”, page 11).

Matrox G450 MMS – User Guide 15

To remove Matrox software:

Windows 2000/XP –

Programs Change/Remove

(double-click*) "

Click

Start

Settings

* "

Control Panel

Matrox Graphics Software (remove only)

Ye s

. (* Depending on your version and configuration of

Add/Remove

Windows, this part of the step may not be necessary.)

Windows NT 4.0 –

(double-click)

Add/Remove

After removing Matrox software, install the latest display driver for your Matrox graphics

Click

Install/Uninstall

Yes

Settings

Control Panel

Matrox Graphics Software (remove only)

Add/Remove Programs

card. You may also need to reinstall other Matrox software.

Note: Windows 2000/XP –

You may need administrator rights to remove certain software.

For more information, see Windows documentation.

More information

We provide additional information in help files and in the online version of this guide. This guide is available on your installation CD-ROM as an Adobe Acrobat file ( To view or print PDF files, use the

Acrobat Reader

program, which you can install from the “Matrox

Installation” CD-ROM.

Note:

Be sure to check for any last-minute release notes at the end of this manual and in the Matrox CD-ROM (www.matrox.com/mga

Readme

file. Also, check the Matrox Web site

) for the latest Matrox software, technical support, and product

information.

Doc\English\Guide\Guide_en.pdf)

16 Matrox G450 MMS – User Guide

Extra troubleshooting

Graphics

The following troubleshooting items address problems related to graphics cards.

Problem Can’t use Windows, Windows reports a configuration error, and/or

can’t install or uninstall display driver

Cause

Solution

Cause

Solution

Note: Windows 2000/XP or NT 4.0 –

software. For more information, see Windows documentation.

The problem may be specific to the motherboard in your computer.

There may be a software update available for your motherboard. To find out what

motherboard model your computer is using, see your system manual. For more information,

contact the maker of your motherboard or computer. Many motherboard or computer

manufacturers have software updates available on their Web site.

Files on your system may have been deleted or corrupted.

Remove, then restore Matrox software. For more information, see page 15.

You may need administrator rights to install certain

Matrox G450 MMS – User Guide 17

Problem Monitor settings aren’t automatically detected

Cause

Solution

WA R N I N G :

unusable and

If incorrect software monitor settings are used, your display may become

some

monitors can be permanently damaged. For more information, see

your monitor manual.

Note:

To check if your monitor settings are properly selected:

Windows 2000/XP –

Properties

select a display before clicking

Windows NT 4.0 –

Right-click your Windows desktop background, then click

Settings

Advanced

Access the Matrox PowerDesk

Monitor

Advanced

. If you’re using multi-display mode,

Monitor

property sheet (see

“Accessing PowerDesk property sheets”, page 8). If you’re using multi-display mode,

select a display number.

If you see the name of your monitor or “Plug-and-Play”, your monitor settings are properly selected.

If you see the wrong monitor name or

Default monitor

, your monitor settings aren’t

properly selected.

Your monitor may not be Plug-and-Play. Most new monitors are Plug-and-Play but many older ones aren’t. Software can’t automatically detect settings for monitors that aren’t Plugand-Play.

Manually select your monitor settings in the software. For Windows 2000/XP or NT 4.0, see

“Monitor setup”, page 8.

Cause

If a monitor was changed or added while Windows was running, the new monitor may not be detected by the software.

Solution

Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be automatically detected by the software.

18 Matrox G450 MMS – User Guide

Cause

Solution

You may be using BNC connectors with a Plug-and-Play monitor. The Plug-and-Play feature of a monitor can’t be used with BNC connectors.

If there’s an HD-15 connector at the back of your monitor, use this connector instead of the BNC connectors.

connectors

HD-15 connectorBNC (Bayonet Nut Connect)

Problem Built-in network card doesn’t work after multi-monitor graphics card

is installed

Cause

The installation of a multi-monitor graphics card may have caused your computer to reallocate system resources.

Solution

Try reinstalling your network drivers.

Try moving your Matrox multi-monitor graphics card to another PCI slot in your computer.

Problem Setup program reports an IRQ problem

(3D and video programs don’t work)

Cause

Solution

Your computer or program may not work well with bus mastering.

Disable bus mastering: (If you want to continue using bus mastering, see the other solutions.)

Windows 2000/XP –

Access the Matrox PowerDesk

Options

property sheet (see “Accessing PowerDesk

property sheets”, page 8).

Clear the

Click OK " OK "

Use bus mastering

Windows NT 4.0 –

Click

Start

Clear the

Click OK "

Use bus mastering

Yes

check box.

Ye s

to accept the changes.

Settings

Control Panel

Matrox Display Properties

check box.

to accept the changes and restart your computer.

Matrox G450 MMS – User Guide 19

Performance

Cause

Solution

Cause

Your Matrox card may be in a “slave” expansion slot on a computer that makes a distinction between bus mastering and slave slots.

Change slots – Shut down your computer, disconnect it from the power supply, remove your Matrox card and then insert it into a different PCI expansion slot. For instructions on how to safely install your Matrox card, see “Hardware installation”, page 3.

Your computer may not have given an IRQ (interrupt request) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play” feature is turned off.

Solution

Cause

Solution

Windows 2000/XP –

Click

Start

(double-click*)

To check the display adapter’s IRQ:

Settings*

Hardware

Control Panel

Device Manager

Performance and Maintenance

. (* Depending on your version and

* "

System

configuration of Windows, this part of the step may not be necessary.)

Click the plus sign to the left of the

Display adapters

. An “X” through an icon means the hardware has been disabled. A circled exclamation point through the icon means the hardware has a problem.

Double-click the name of your Matrox display adapter to open a properties dialog box. The type of problem is displayed in the

Device status

tab

Resource settings

Request

area. Check also the

list for an

General

Resources

Interrupt

tab

Change settings in your computer BIOS setup utility.

If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ to a VGA adapter, make sure they’re enabled. If your computer doesn’t have these options, you may be able to manually assign an IRQ to your graphics card using the BIOS setup utility.

For more information on the BIOS setup utility of your computer, see your system manual or contact your system manufacturer.

Your computer’s other BIOS settings may be incorrect.

Reset your computer BIOS settings to the factory defaults using your computer built-in BIOS setup utility. The factory defaults are usually the “safest” settings. Check your system manual for more information.

20 Matrox G450 MMS – User Guide

Problem After game for Windows 2000/XP starts,

Usi

ltipl

monitor doesn’t display properly

(blank screen, rolling or overlapping screen images)

Cause

Solution

If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your monitor may not support the refresh rate the Matrox driver is using.

Windows 2000/XP –

If the game is still running in full-screen mode and your monitor is unusable, exit the game. To do this, press [Alt]+[Tab] Windows taskbar, then click

Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 8).

once

, right-click the name of the game on the

Make sure your Matrox monitor settings are correct-

If the game is still running in full-screen mode and your monitor is unusable, exit the game. To do this, press [Alt]+[Tab] Windows taskbar, then click

Access the Matrox PowerDesk

once

, right-click the name of the game on the

Monitor Settings

PowerDesk property sheets”, page 8).

Click

Select customizations from the Matrox list

From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example,

Standard Monitor Types

Vesa 1024X768 @60Hz

screen instructions to complete the selection.

property sheet (see “Accessing

). Follow the on-

ng mu

displays…

Problem Using multiple displays under Windows 2000/XP or NT 4.0,

program doesn’t work with main graphics card

Cause

Your main graphics card may not be controlling your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer.

A program that doesn’t recognize multiple displays may not work with a graphics card unless it’s controlling your primary display.

Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI or AGP – see

“Choose a PCI slot”, page 4) of each graphics card help determine which graphics card

controls your primary display.

Matrox G450 MMS – User Guide 21

Solution

Cause

Solution

If you’re having problems with a program that can be moved on your Windows desktop, run this program on your primary display. Make sure the program window doesn’t overlap any other display. If the program doesn’t work with the graphics card controlling your primary display, or you want your main graphics card to control your primary display, see the other solutions.

Change the configuration of your computer BIOS so that the slot type of your main graphics card has priority for becoming the primary display. For information on how to change your computer BIOS settings, see your system manual.

If your computer BIOS doesn’t let you select which slot type has priority for becoming the primary display, a BIOS update may be available to let you do this. (The BIOS of most computers can be updated with software.) For a possible BIOS update for your computer, contact your system vendor.

If there’s a graphics controller built into the motherboard of your computer, by changing your computer BIOS settings, you may be able to change which device controls your primary display. For more information, see your system manual.

If you don’t need to use the graphics card that’s controlling your primary display, remove it from your computer. If your primary display is controlled by the motherboard of your computer, see your system manual for information on how to disable this graphics controller.

The program you’re using may not work properly with systems using more than one display at a time.

An update may be available for the program you’re using. This update may fix problems this program has with multi-display systems. For more information, contact the software distributor for the program you’re using.

Windows 2000/XP – For advanced users –

To use a program that doesn’t support multi-

display systems, you can disable all displays other than your primary display:

Restart your computer in “VGA” mode (see “Restarting in VGA mode”, page 11).

Click

Start

" (double-click*) configuration of Windows, this part of the step may not be necessary.)

Click the plus sign to the left of the

For each display adapter, the name of a display adapter, then click

Note:

Your primary display can’t be disabled.

22 Matrox G450 MMS – User Guide

Settings

Hardware

* "

Control Panel

except

Performance and Maintenance

Device Manager

Display adapters

. (* Depending on your version and

* "

System

for the one controlling your primary display, right-click

Disable

Ye s

Restart your computer for changes to take effect.

Note:

To restore display adapters, repeat steps 2–5, but click

Enable

in step 4.

Problem Not all graphics cards in the computer are fully supported

(Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all)

Cause

Solution

If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer.

Under Windows 2000/XP, a display driver may support one or more graphics cards. If a display driver doesn’t support a certain card, a different display driver must be used for that card. Software that depends on a certain display driver may not work with a graphics card that’s not using the same display driver.

Under Windows NT 4.0, only one display driver at a time may be used. To use more than one graphics card, the display driver must support all the graphics cards installed. If an unsupported graphics card is installed in your computer, that card either isn’t used or your computer restarts in VGA mode (single-display, 640 × 480 resolution, 16 colors).

Install the latest unified display driver for your Matrox graphics cards. (A

unified

driver supports more than one model of graphics card.) This driver is available on the Matrox Web s it e ( www.matrox.com/mga

). Make sure that the display driver supports products in your computer. Install the display driver by running the setup program included with it.

display

all

Matrox

Solution

Cause

Note:

If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver. A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model.

Note:

A unified Matrox display driver may not be available for all the models of Matrox graphics cards installed in your computer (especially for older models). Under Windows 2000/XP, you can use more than one display driver in this case.

If a graphics card isn’t supported, you may need to remove it. If there’s a graphics processor built into the motherboard of your computer that’s not supported by your software, see your system manual for information on how to disable this graphics processor.

Windows 2000/XP –

If the Windows method for display driver installation was used (instead of running the setup program included with your Matrox display driver), the driver may not be installed for all the graphics cards it supports.

Matrox G450 MMS – User Guide 23

Solution

Run the setup program included with the Matrox display driver. The setup program automatically installs the display driver for each Matrox graphics card it supports.

Problem In multi-display mode, displays aren’t numbered consecutively

Cause

Solution

If you have more than one graphics card in your computer, the display numbering may not be consecutive for the displays of a multiple-display card. Display numbering depends on the types of expansion slots used in your computer (AGP and PCI) and the BIOS settings of your computer.

Windows 2000/XP –

Right-click your Windows desktop background, then click

Select a display and move it according to the physical position of the monitor it’s

Move the displays in Windows.

Properties

Settings

associated with.

Note:

In multi-display mode for Windows NT 4.0, you have limited control over the arrangement of your displays. For more information, see Matrox PowerDesk documentation.

Problem Screen image defects appear or program doesn’t run properly,

or Windows doesn’t work properly

(example: mouse pointer not drawn properly)

Cause

Solution

24 Matrox G450 MMS – User Guide

Some programs may not work properly with some Matrox acceleration.

Disable specific types of software acceleration:

Windows 2000/XP –

Access the Matrox PowerDesk

Options

property sheet (see “Accessing PowerDesk

property sheets”, page 8).

Clear one or more check boxes, starting with

Use device bitmaps caching

For more information, see context-sensitive help.

Click OK "

to accept the changes. (Depending on the feature you disabled, you

may have to restart your computer for the changes to take effect.)

Windows NT 4.0 –

Access the Matrox PowerDesk

Performance

property sheet (see “Accessing PowerDesk

property sheets”, page 8).

Solution

Clear one or more check boxes. For more information, see context-sensitive help.

Click OK "

Ye s

to accept the changes. (Depending on the feature you disabled, you may

have to restart your computer for the changes to take effect.)

Disable Windows effects:

Windows 2000 –

Right-click your Windows desktop background, then click

Disable one or more features under

Visual effects

Properties

Effects

Windows XP –

Right-click your Windows desktop background, then click

Effects

Disable one or more features.

Properties

Appearance

If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga

Note:

If your Matrox product was provided by the manufacturer of your computer, check

the Web site of that manufacturer for the latest display driver. A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model.

Windows 2000/XP –

Disable Matrox hardware acceleration:

Right click your Windows desktop background, then click

Advanced

Move the

Click OK " OK to accept the changes.

Note:

Troubleshooting

Hardware acceleration

(or

Troubleshoot

slider to

None

If you identify a program that doesn’t work well with Matrox acceleration, please

Properties

contact Matrox technical support (see page 41) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.

Problem Program window or dialog box doesn’t appear on screen

Cause

Solution

Another window or dialog box may be covering the window or dialog box you want to see.

Move, close, or minimize any window or dialog box that may be covering the window or dialog box you want to see.

Matrox G450 MMS – User Guide 25

Settings

Cause

Solution

Cause

Solution

If you’re using multi-display mode, the program window or dialog box may be in a display or on a monitor that’s unusable. (For example, your monitor may not be properly connected or configured.)

Make sure all the displays and monitors you want to use are usable. For more information, see other troubleshooting items in this guide.

The software may be using a display you didn’t intend to use or the software may be configured to use more displays than the actual number of monitors you have.

Disable the display:

Cause

Solution

Windows 2000/XP –

Right-click your Windows desktop background, then click

Select the display you want to disable, then clear the

this monitor

check box.

Properties

Extend my Windows desktop onto

Settings

Windows NT 4.0 –

Access the Matrox PowerDesk

Settings

property sheet (see “Accessing PowerDesk

property sheets”, page 8).

Move the monitors connected, then click

Desktop area

slider until the number of displays used matches the number of

to accept your changes. (The display you disable must

be the last one, if it’s not, to change your display configuration, see page 24.)

The program window or dialog box may be somewhere off-screen.

If the program window you want to see is named on the Windows taskbar, right-click on it and select

Maximize

. (If you click

Restore

the program window goes back to its previous

position. To fix this problem, see the other solutions.)

Manually move the program window or dialog box:

Press [Alt]+[Space].

If you see a pop-up menu, click

Move

. If you don’t see a pop-up menu, press [M] (for

Press on one of the arrow keys once and move your mouse pointer to where you want the window or dialog box to appear, then click. The program window or dialog box should appear where you clicked.

Solution

Windows 2000/XP –

program window or dialog box. Simply press the keyboard shortcut assigned to this feature.

26 Matrox G450 MMS – User Guide

Use the

Move All Windows to Primary Display

feature to move the

Solution

To assign a keyboard shortcut to this feature:

Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click

Create a keyboard shortcut for the

Move All Windows to Primary Display

Windows 2000/XP or NT 4.0 –

Windows 2000/XP –

then click

Multi-Display Controls

Windows NT 4.0 –

Click the Matrox QuickDesk icon ( ) on your Windows taskbar,

Access the Matrox PowerDesk

PowerDesk

property sheet (see

“Accessing PowerDesk property sheets”, page 8).

Enable one or more of the following features:

Open program windows in display

Use CenterPOPUP

Center dialog boxes

Choose where you want the program window or dialog box to appear.

(Windows 2000/XP)

(Windows NT 4.0)

For more information, see Matrox PowerDesk context-sensitive help.

Hot Keys

feature.

Problem Display on digital monitor appears blurry or uses only a portion of the

screen

Cause

You may be using a lower display resolution than what your digital monitor supports. If your monitor supports display scaling, the image on your screen may appear blurry. If display scaling isn’t supported, the display may use only a portion of your screen.

Solution

Select the highest display resolution available. This generally results in better image quality.

Problem Can’t select one or more display resolutions supported by your

monitor

Cause

Solution

Windows 2000/XP –

Windows may be disabling display resolutions that it can’t detect as

supported by your monitor.

Install the latest monitor software from your monitor manufacturer.

Change Windows monitor settings:

Right-click your Windows desktop background, then click

If you’re using a multi-display desktop, select a display.

Click click

Advanced

" OK.

Monitor

, disable

Hide modes that this monitor cannot display

Properties

Matrox G450 MMS – User Guide 27

Settings

, then

Video

The following troubleshooting items address problems related to video files.

Problem Video file playback is jerky (skipping frames)

Note:

Jerky video file playback may be the result of slow playback or recording. Slow recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by frames that were dropped during recording, the problem can only be fixed by recapturing the video under better conditions.

Cause

Solution

Your hard disk may be too slow.

Tr y

defragmenting

your hard disk.

Solution

Windows 2000 –

Accessories

To defragment a hard disk, click

System Tools

Disk Defragmenter

Start

Programs

(or

All Programs

) "

If possible, try using a faster disk.

Tip:

If your computer has more than one hard disk, you may get better results if you play back or capture video files with a disk stored. The Windows swap file is usually stored on drive “

other than

the one where the Windows swap file is

”.

Make sure the drive you’re using (a hard disk or DVD drive) is using DMA (if your drive supports DMA transfers). To use DMA:

WA R N I N G :

Not all drives support DMA well. For more information, see the

documentation that came with your hard disk.

Windows 2000/XP –

Click

Start

Settings

* "

(double-click*)

Hardware

Control Panel

Performance and Maintenance

Device Manager

* "

System

. (* Depending on your version and

configuration of Windows, this part of the step may not be necessary.)

Double-click the

IDE ATA/ATAPI controllers

list item to expand it, then double-click the

name of the appropriate controller.

Change each

Transfer Mode

setting to “

DMA if available

”.

Click OK to accept the changes.

28 Matrox G450 MMS – User Guide

Cause

Solution

Cause

Solution

Cause

Solution

Windows NT 4.0 –

Install a DMA driver. For most computers, a DMA driver is available for Windows NT 4.0 (for example, the “PIIX Bus Master IDE” driver supports many computers). For more information on how to get this driver, contact your system vendor.

Too many programs may be running (using up computer resources).

Close other programs, including memory resident programs like

System Agent

Your display settings may be too high. As a result, video file playback may not be fully supported by your Matrox hardware.

Try lowering your display settings. We recommend a 1024 × 768 or lower display resolution with a 16-bit color palette.

To access display settings:

Windows 2000/XP –

Properties

Win dow s NT 4. 0 –

Right click your Windows desktop background, then click

Settings

Access the Matrox PowerDesk

Settings

property sheet (see “Accessing

PowerDesk property sheets”, page 8).

Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in your computer (for example, a network card).

Try moving the other PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual.

Try moving your Matrox graphics card to another PCI slot in your computer.

Problem Mouse pointer flickers or disappears when it’s over a video window

Cause

Solution

You may be using a customized mouse pointer. Windows draws customized mouse pointers in a way that may cause them to flicker or disappear while they’re over a video window.

Windows 2000/XP or NT 4.0 –

Click

Start

Settings

Use default Windows mouse pointers:

* "

Control Panel

Printers and Other Hardware

*. (* Depending on your version and configuration of Windows, this part of the step may not be necessary.)

Double-click the

In the

Scheme

Mouse

icon, then click the

box, select (or reselect) “

Pointers

(None)

tab.

”, th e n c li ck OK.

Matrox G450 MMS – User Guide 29

Problem Can’t view video

Cause

Solution

Your display settings may be too high.

Try lowering your display settings (resolution, color palette, and/or refresh rate). For information on changing display settings, see “Display setup”, page 8.

Sound

The following troubleshooting items address problems related to sound cards.

Problem Sound doesn’t record, video files play back with no sound, or sound

output is distorted or too loud

Cause

Solution

Cause

Solution

Cause

Solution

If the sound problem is with a particular device (for example, TV or speaker), the volume control on the device itself may need adjusting.

Adjust the volume control on the device itself.

Audio cables may be loose or incorrectly wired.

Make sure your sound card cables are properly connected.

Your sound card’s Windows software settings may be incorrect. Specifically, input or output may be disabled, or volume levels may be too low or too high.

Windows 2000/XP or NT 4.0 –

Make sure your sound card’s Windows software settings are

correct:

Double-click the speaker icon ( or ) on the Windows taskbar.

If you

don’t

see the speaker icon:

Windows 2000 or NT 4.0

Click

Start

Double-click the

Enable the “

Show volume control on the taskbar

Settings

Multimedia

–

Control Panel

Sounds and Multimedia

” check box.

icon.

Click OK.

Double-click the speaker icon on the taskbar.

30 Matrox G450 MMS – User Guide

Windows XP –

Click

Start

Settings

* "

Sounds & Audio Devices

Control Panel

. (* Depending on your configuration of Windows, this part

Sound, Speech and Audio Devices

of the step may not be necessary.)

Enable the “

Click OK.

Double-click the speaker icon on the taskbar.

Click

Options

Click the

For the

Line In

Place volume icon in the taskbar

Properties

Recording

and/or

button, enable all check boxes in the list box, then click OK.

Microphone

” check box.

controls, make sure the levels are okay (if you’re not sure, try half level), and the appropriate check box is enabled.

Click

Options

Click the

For the

Properties

Playback

Master, Line

button, enable all check boxes in the list box, then click

, and/or

Wave

controls, make sure the quarter to one-half levels (if you’re not sure, try half level), and the cleared.

Close the dialog box.

Volume

slider

Vol ume

sliders are at one-

Mute

Select

check boxes are

* "

Cause

Solution

Note:

Depending on your sound driver, certain labels may be different. For example,

Line In

may be labeled

Line

The problem may be specific to the sound card you have.

For more information, see your sound card manual.

Matrox G450 MMS – User Guide 31

Display information

Your Matrox graphics card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor).

The display resolutions available depend on your Matrox graphics card, display driver, and software monitor settings. Different software monitor settings have different resolutions available to them. With your software monitor settings, some of the resolutions listed in this section may not be available, section may be available. For more information on software monitor settings with Windows 2000/XP or NT 4.0, see “Monitor setup”, page 8.

Many Plug-and-Play monitors don’t automatically report if they’re capable of 1152 × 864, or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection method. To use Matrox monitor settings with Windows 2000/XP or NT 4.0, see

“Monitor setup”, page 8.

The maximum refresh rates listed in this section have been rounded and are based on a monitor with a maximum horizontal refresh rate of 130 kHz. Depending on your monitor, refresh rate capabilities may vary. For information on the capabilities of your monitor, see your monitor documentation.

If you’re using BNC connectors with a Plug-and-Play monitor, the Plug-and-Play feature of your monitor can’t be used. To use the Plug-and-Play feature of your monitor, instead of the BNC connectors, use the 15-pin connector at the back of your monitor.

resolutions not listed in this

In multi-display mode, each monitor has its own monitor settings (refresh rates). Make sure correct software monitor settings are selected for

You may experience problems viewing certain types of video (for example, DVD video). If you experience this problem, try lowering your display settings (resolution, color palette, and/or refresh rate). For information on changing display settings, see “Display

setup”, page 8.

32 Matrox G450 MMS – User Guide

each

monitor.

Maximum display resolutions (for each display)

Aspect ratio Maximum resolution

4:3/5:4 (traditional) 2048 × 1536

16:9/16:10

* With most digital monitors, the maximum display resolution is 1280 × 1024. For digital monitors that support reduced timings,

the maximum display resolution may be 1600 × 1200.

(wide) 1920 × 1200

Maximum refresh rates

Aspect ratio

Display

resolution

640 × 480 200 130t

800 × 600 200 130

1024 × 768 160 130

1152 × 864 140 130

4:3/5:4

(traditional)

1280 × 1024 120 130

1600 × 1200 100 130

1800 × 1440 85 130

1920 × 1440 85 130

2048 × 1536 85 130

856 × 480 200 130

1280 × 720 160 130

16:9/16:10

(wide)

1600 × 1024 120 130

1920 × 1080 110 130

1920 × 1200 100 130

* Maximum refresh rates are attainable when using 8- or 16-bit color palettes.

Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette.

† Based on a monitor with a maximum horizontal refresh rate of 130 kHz

Maximum vertical

refresh rate (Hz)

Maximum horizontal

†

refresh rate (kHz)

†

Matrox G450 MMS – User Guide 33

Supported VESA modes

In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes.

Display

resolution

640 × 400 — 100 — — —

640 × 480 (VGA) 101 110 111 112

800 × 600 102 103 113 114 115

1024 × 768 — 105 116 117 118

1280 × 1024 — 107 119 11A 11B

16 colors 256 colors 32 K colors 64 K colors 16 M colors

Digital flat panel information

Matrox G450 MMS products that support digital monitors are fully DVI 1.0 compliant. The following maximum simultaneous display settings are supported with digital flat panels:

112 MHz pixel clock

1280 × 1024*† display resolution (SXGA)

60 Hz vertical refresh rate (with standard VESA monitor timings)

millions of simultaneous display colors

* With digital (flat panel) monitors that don’t support display scaling, if you use a display resolution lower than the maximum

display resolution, the display may only use a portion of the screen (the rest of the screen will be black).

† DOS display modes may not be supported with some 1280 × 1024 digital flat panel monitors that don’t support display scaling.

For a possible work-around or fix for this problem, contact Matrox.

34 Matrox G450 MMS – User Guide

Hardware information

Features

G450×2 MMS G450×4 MMS

Graphics chip model

RAMDAC 360 MHz (internal)

Memory type DDR (Double Data Rate) SDRAM

Card type PCI

# of displays supported

(# of graphics chips)

Memory 2 × 16 MB 4 × 16 MB

# of dual-monitor cables

(Part #: DL-CAB-DVI-I )

# of DVI-to-HD15 adapters

(Part #: DVI-I-VGA )

Digital monitor support DVI DVI

Model # G45X2DUAL G45X4QUAD

Technical features

Supports PCI bus version 2.1 and 2.2 at clock speeds up to 33 MHz

Matrox G450

(256-bit DualBus)

Hint HB4 PCI bridge controller

Video specifications

Separate sync monitors only

The video follows the PS/2 standard, with no sync on RGB, and no blanking pedestal. Black or blank –

0.0 V; White – 0.700 V.

There are five connections to a monitor that uses BNC (Bayonet Nut Connect) connectors – R, G, B, HSYNC (white or gray wire), and VSYNC (black wire).

Matrox G450 MMS – User Guide 35

Environmental specifications

Minimum/maximum ambient operating temperatures: 0 to 55º C

Minimum/maximum storage temperature: -40 to 75º C

Maximum altitude for operation: 3,000 meters

Maximum altitude for transport: 12,000 meters

Operating humidity: 20 to 80% relative humidity (non-condensing)

Storage humidity: 5 to 95% relative humidity (non-condensing)

Estimated mean time before failure (MTBF): 103,981 hours (11.87 years) at 50º C, 53,611 hours (6.12 years) at 70º C.

Digital flat panel information

TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard

DDWG (Digital Display Working Group) compliant DVI connector

EDID (Extended Display Identification Data) 1.2 and 2.0 support

36 Matrox G450 MMS – User Guide

Graphics card connector pinouts

16 45

Display

#1/#3

Display

#2/#4

30 31

Pin Signal Pin Signal Pin Signal Pin Signal

1 Ground 24 Not connected 31 TMDS data1 + 54 Ground

Analog red

output

Analog blue

output

4 Ground 27 TMDS data2– 34

Display #2/#4

5 5V Power 28 TMDS data2 + 35 Not connected 58 Not connected

6 SCL (DDC) 29 TMDS data0– 36

25 Not connected 32 TMDS data1 – 55 VSYNC

26 Not connected 33

TMDS clock data+

TMDS clock data–

Hot plug detection

56 HSYNC

57 Ground

Analog green

output

7 SDA (DDC) 30 TMDS data0+ 37 Not connected 60 Ground

8 Not connected 23 Not connected 38 Not connected 53 Not connected

9 SDA (DDC) 16 TMDS data0+ 39 Not connected 46 Ground

10 SCL (DDC) 17 TMDS data0– 40

Hot plug detection

Analog green

output

11 5V Power 18 TMDS data2+ 41 Not connected 48 Not connected

12 Ground 19 TMDS data2– 42

Analog blue

Display #1/#3

output

Analog red output

20 Not connected 43

21 Not connected 44 TMDS data1 – 51 VSYNC

TMDS clock data –

TMDS clock data+

49 Ground

50 HSYNC

15 Ground 22 Not connected 45 TMDS data 1 + 52 Ground

Matrox G450 MMS – User Guide 37

Adapter pinouts for analog monitors

5 10 15

1 6 11

PinSignal PinSignal PinSignal

1 Analog red output 6 Ground 11 Not connected

2 Analog green output 7 Ground 12 SDA (DDC)

3 Analog blue output 8 Ground 13 TTL horizontal sync

4 Not connected 9 +5 V (DDC) 14 TTL vertical sync

5 Ground 10 Ground 15 SCL (DDC)

Pin usage for a digital (DVI-I) connector

Pin Signal Pin Signal Pin Signal

1 TMDS data 2– 9 TMDS data 1– 17 TMDS data 0–

2 TMDS data 2+ 10 TMDS data 1+ 18 TMDS data 0+

3 TMDS data 2/4 shield 11 TMDS data 1/3 shield 19 TMDS data 0/5 shield

4 TMDS data 4– 12 TMDS data 3– 20 TMDS data 5–

5 TMDS data 4+ 13 TMDS data 3+ 21 TMDS data 5+

6 DDC clock 14+5 V power 22TMDS clock shield

7 DDC data 15

8 Analog vertical sync 16 Hot plug detection 24 TMDS clock –

C1 Analog red C3 Analog blue

C2 Analog green C4 Analog horizontal sync

C1 C2

Ground (for +5 V, Hsync, & VSync)

23 TMDS clock+

Analog ground

(Analog R, G, & B return)

38 Matrox G450 MMS – User Guide

Pin usage with an analog dual-monitor adapter (DVI-I to HD-15)

Pin Signal Pin Signal Pin Signal

1 TMDS data 2– 9 TMDS data 1– 17 TMDS data 0–

2 TMDS data 2+ 10 TMDS data 1+ 18 TMDS data 0+

3 TMDS data 2/4 shield 11 TMDS data 1/3 shield 19 TMDS data 0/5 shield

4 Analog red (2) 12 TMDS data 3– 20 Analog blue (2)

5 Analog horizontal sync (2) 13 TMDS data 3+ 21 DDC Clock (2)

6 DDC clock (1) 14+5 V power 22TMDS clock shield

7 DDC data (1) 15

8 Analog vertical sync (1) 16 Hot plug detection 24 TMDS clock–

C1 Analog red (1) C3 Analog blue (1)

C2 Analog green (1) C4 Analog horizontal sync (1)

C1 C2

Ground (for +5 V, Hsync, & VSync)

23 TMDS clock+

Analog ground

(Analog R, G, & B return) (1)

Matrox G450 MMS – User Guide 39

Maximum card dimensions

6.5 in. / 16.51 cm

≤ 0.75 in. / ≤ 3.61 cm

4.2 in. / 10.69 cm

40 Matrox G450 MMS – User Guide

Customer support

Matrox Web and FTP sites

Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download drivers using the Internet FTP site. You can access our FTP server independently, or from the Matrox Web site.

Our address for Matrox Graphics Inc. is:

WWW; www.matrox.com/mga

FTP; ftp.matrox.com/pub/mga/

Send questions or comments regarding the site to:

e-mail; webmaster@matrox.com

If you have a problem

If you have a problem, we recommend that you follow the procedure below for the quickest results.

Contact your dealer –

assistance. Your dealer is local and may be familiar with your complete system. In the case of hardware warranty assistance, the product must be returned to the dealer, who will return it to Matrox.

This is usually the quickest and most effective method of technical

If your Matrox product was provided by your computer manufacturer, contact this manufacturer. For contact information, see your computer documentation or contact the vendor.

Direct Matrox Technical Assistance –

Matrox product wasn’t provided by your computer manufacturer), you can get direct technical assistance four ways:

Call Technical Support (Canada) at

514-822-6330

technical sup port . You c an obtain your cl ient ID number by regi ster ing your Ma trox product at www.matrox.com/mga/registration/home.cfm

Send e-mail to mmssupport@matrox.com.

Visit our technical support Web site at

www.matrox.com/mga/support/tech_support/home.cfm

. Make sure you have a registered client ID number before calling

If you still can’t resolve a problem (and your

514-685-0270

. For residents of Quebec only, call

Matrox G450 MMS – User Guide 41

Visit our technical support forum at

www.matrox.com/mga/support/forum/agree.cfm

See our FAQs (Frequently Asked Questions) at

http://forum.matrox.com/cgi-bin/mgaforum/Ultimate.cgi#faq

Write a letter to Graphics Customer Support at our Corporate Headquarters. The

address is:

Matrox Graphics Inc., 1055 St. Regis Blvd., Dorval, QC, Canada, H9P 2T4.

Information we need

Please give a complete description of the problem, and include:

Matrox card serial number, model number, revision number, BIOS number, driver type and version, and memory address at which the Matrox card is installed.

Computer brand name, system BIOS manufacturer and version number or date, bus type, model, processor speed, and amount of memory.

Monitor brand and model name.

Operating system and version – if you’re using a memory manager, its brand and version. Also, list any memory-resident programs in use.

If you’re using a network card, its brand and version.

Brand and model of any other cards and devices installed on your system.

Program specific problems

If a problem appears with a specific program, please give us the following information:

Display settings (color palette, display resolution, and so on) applied when the problem occurs.

Program name and version. Name any add-on packages you’re using.

If possible, take note of the file and segment address that caused the problem.

Detailed steps known to cause the bug, so we can reproduce it.

42 Matrox G450 MMS – User Guide

Where to get information

For display information:

Windows 2000/XP or NT 4.0 –

PowerDesk property sheets”, page 8).

For system information:

Windows 2000 –

Right-click the

background, then click

Windows 2000/XP –

System Tools

Windows NT 4.0 –

Diagnostics

Windows XP –

Maintenance

Click

System Information

Click

Start

* "

System

Windows, this part of the step may not be necessary.)

Properties

Start

Access the

My Computer

Information

Programs

Start

Administrative Tools (Common)

Settings

* "

Control Panel

(double-click*). (* Depending on your configuration of

property sheet (see “Accessing

icon on your Windows desktop

(or

All programs

) "

Accessories

Windows NT

Performance and

Matrox G450 MMS – User Guide 43

Warranty

A. Limited Warranty Statement

1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that

Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original enduser purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below.

2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does

not apply to any:

a. improper or inadequate maintenance;

b. incompatibilities due to the user’s hardware or software applications with or in which the Matrox product

interfaces;

c. product of a special or custom-made nature; d. unauthorized modification or misuse; e. improper installation, misapplication or negligence; f. operation outside the product’s environmental specifications; g. improper site preparation or maintenance; h. software; i. other causes that do not relate to a product defect; j. defects or damage suffered as a result of force majeure (including theft); k. defects or damage suffered as a result of normal wear and tear; and/or l. stolen goods.

3. If Matrox receives, during the applicable warranty period, notice of a defect in a warranted hardware product and the

defective Matrox product in question, Matrox shall at its sole option, either repair or replace the product, and shall return the repaired product or a replacement product within a reasonable delay. The replacement product may not be new, provided that it has functionality at least equal to that of the product being replaced.

4. This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized

dealers.

5. This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights

which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

B. Limitations of Warranty

1. NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND,

WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO MATROX PRODUCTS. MATROX SPECIFICALLY DISCLAIMS (and the customer, by accepting the Matrox product, specifically accepts such disclaimer and waives) ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR SOFTWARE. MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS, IN WHOLE OR IN PART, WILL BE FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS.

2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer

purchases the Matrox product, this Limited Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain limitations of this Limited Warranty Statement may not apply to the consumer.

3. To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the customer’s sole

and exclusive remedies.

44 Matrox G450 MMS – User Guide

C. Limitations of Liability

1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO

EVENT SHALL MATROX BE LIABLE FOR:

a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether

based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or

b. damages arising from the loss of use, data, production revenue and/or profit of in connection with the Matrox

product or any business interruption.

2. Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the amount

paid by the customer for the defective hardware in question.

3. To the extent allowed by local law, Matrox’s entire liability and the customer’s exclusive remedy shall be the repair or

replacement of any defective product during the warranty period. Matrox does not offer any other warranty with respect to Matrox hardware or software or any other hardware or software.

4. Customer shall be responsible for all applicable taxes, duties and customs fees on any replacement unit, as well as

all transport, insurance, storage and other charges incurred on all returned products.

D. Obtaining Service

1. Verify that your Matrox product was installed and configured according to the information in its accompanying

documentation.

2. Read the “Troubleshooting” information included with the Matrox product to see if you can solve the problem yourself.

3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product.

4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all

identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase. Your Matrox dealer will return the product for you. Alternatively, if this first option is unavailable to you, you may contact the Matrox Technical Support group who will issue an Return Merchandise Authorization (RMA) number, upon receipt of adequate proof of purchase, and inform you of shipping instructions. DO NOT RETURN THE PRODUCT TO MATROX WITHOUT MATROX’S RMA NUMBER AND EXPRESS AUTHORIZATION.

E. General

This limited warranty shall be governed by the laws of the Province of Quebec, Canada and the federal laws of Canada applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide any dispute instituted by the customer in connection with this limited warranty; the customer waives, by accepting the product, its rights to institute proceedings in connection with this warranty against Matrox in any jurisdiction other than Quebec.

Matrox G450 MMS – User Guide 45

Software license agreement

Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations.

1. The license is for the original purchaser only, and is not transferable without written permission of Matrox.

2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser. You

may not use the Software on more than a single computer, even if you own or lease more than one computer, without written consent of Matrox.

3. The original purchaser may make back-up copies of the Software for his or her own use only, subject to the use

limitations of this license.

4. The original purchaser may not engage in, nor permit third parties to engage in, any of the following:

• Providing or disclosing the Software to third parties.

• Providing use of the Software in a computer service business, network, time-sharing, multiple CPU or multi-user

arrangement to users who are not individually licensed by Matrox.

• Making alterations or copies of any kind in the Software (except as specifically permitted above).

• Attempting to unassemble, de-compile or reverse engineer the Software in any way.

• Granting sublicenses, leases, or other rights in the Software to others.

• Making copies, or verbal or media translations, of the user’s guide.

• Making telecommunication data transmissions of the Software.

Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.

Limited warranty Matrox warr ants to you, for a period of ni nety (90) days norm al us e from y our d ate o f purchas e, th at:

1. The CD/disks on which the software is furnished and the documentation are not defective.

2. The Software is properly recorded upon the CD/disks included.

3. The documentation is substantially complete and contains all the information Matrox deems necessary to use the

software.

4. The Software functions substantially as described in the documentation. Matrox’s entire liability and your exclusive remedy shall be the replacement of any CD/Disks or documentation not

meeting these warranties, which is returned to Matrox or an authorized dealer, together with a copy of your paid receipt. The above is the only warranty of any kind, either express or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular use that is made by Matrox on this Licensed Software. In no event shall Matrox be liable to you or to any third party for consequential, special, indirect or incidental damages which you may incur as a result of using the licensed software, including, but not limited to, loss of data, or information of any kind which you may experience.

46 Matrox G450 MMS – User Guide

Index

address, Matrox Adobe Acrobat

BIOS

12, 13, 20,

BNC monitor connection

CD-ROM, Matrox connector customer support

7, 13,

41–43, 44–

DDC

disk speed display

information primary

32–

expansion slots

4, 12,

FTP, Matrox

graphics

troubleshooting

17–

14,

hardware

acceleration information installation

installation

hardware overview software

IRQ

19,

monitor

connectors digital settings setup

multi-display

mode setup

online documentation

PCI

4, 20,

PDF Plug-and-Play Power Desk

property sheets

2, 35–

3–

13–15,

8–

8, 10, 15, 24,

software

installation setup

sound

troubleshooting

30–

technical assistance troubleshooting

extra

17–

graphics sound

30–

video

28–

17–

11–

unified display driver

VESA

modes (table) VGA video

troubleshooting

3, 32,

28–

warning

3, 4, 5, 8, 14, 18,

warranty Web, Mat r ox

44–

Matrox G450 MMS – User Guide 47

Thank you for choosing Matrox

Please register online (www.matrox.com/mga/registration/home.cfm) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.

USA

FCC Compliance Statement

Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to the card is required to meet FCC requirements.

Declaration of conformity of a Class A digital device according to the FCC rules

We, the Responsible Party Matrox, 1075 Broken Sound Parkway, Boca Raton, FL 33487 • Telephone: (561) 9899626 • Attention: Conformity Group Matrox

Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. Any question regarding this declaration should be forwarded to the above coordinates.

CANADA

(English) Industry Canada Compliance Statement

Remark for the Matrox hardware products supported by this guide This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

(Français) Conformité avec les exigences du ministère de l’Industrie Canada

Remarque sur les produits matériels Matrox couverts par ce guide Le présent appareil numérique n’émet aucun bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par Industrie Canada.

JAPAN

VCCI Compliance Statement

Remark for the Matrox hardware products supported by this guide This is a Class A product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to instructions in the manual.

EUROPE

(English) European user’s information – Statement of Conformity

Remark for the Matrox hardware products supported by this guide This product complies with EC Directive 89/336/EEC for Electromagnetic Compatibility. It has been tested and found to comply with EN55022 and EN55024 Information Technology Equipment Standards. To meet the EC requirements, shielded cables must be used to connect monitors and any other peripherals to this product. WARNING – This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

(Français) Informations aux utilisateurs Européens – Énoncé de conformité

Remarque sur les produits matériels Matrox couverts par ce guide. Cet appareil est conforme à la directive européenne sur la compatibilité électromagnétique 89/336/EEC. Les essais effectués ont démontré qu’il est conforme aux normes EN55022 et EN55024 pour les appareils de traitement d’informations. Pour s’assurer de rencontrer les exigences Européennes, des câbles blindés doivent être utilisés pour le branchement à la carte du(des) moniteur(s) ou autres périphériques. AVERTISSEMENT – Cet appareil est un appareil de Classe A. Dans un environnement résidentiel cet appareil peut provoquer des brouillages radioélectriques. Dans ce cas, il peut être demandé à l’utilisateur de prendre des mesures appropriées.

(Deutsch) Information für europäische Anwender – Konformitätserklärung

Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch. Dieses Produkt erfüllt die Anforderungen gemäß der EC-Richtlinie 89/336/EEC zur elektromagnetischen Verträglichkeit. Es wurde getestet und entspricht den Standards für informationstechnische Einrichtungen (“Information Technology Equipment Standards”) EN55022 und EN55024. Zur Einhaltung der EC-Grenzwerte müssen abgeschirmte Kabel für den Anschluß von Monitoren und anderen Peripheriegeräten an dieses Produkt verwendet werden. WARNUNG – Dies ist ein Produkt der Klasse A. In Wohngebieten kann es Störungen beim Radio- und Fernsehempfang verursachen. In diesem Fall muß der Benutzer möglicherweise entsprechende Maßnahmen ergreifen.

(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità

Nota per i prodotti hardware Matrox supportati da questa guida. Questo prodotto è conforme alla direttiva della Comunità Europea 89/336/EEC per la compatibilità elettromagnetica. Questo prodotto è stato testato e certificato conforme agli standard per i dispositivi di tecnologia informatica EN55022 e EN55024. Per soddisfare i requisiti della Comunità Europea, occorre utilizzare cavi schermati per collegare monitor e altre periferiche a questo prodotto. AVVERTENZA – Q ues to è u n pr odo tto d i cl ass e A. I n un amb ient e residenziale questo prodotto può causare interferenze radio. In tal caso si consiglia di adottare le opportune misure di prevenzione.

(Español) Información para usuarios europeos – Declaración de conformidad

Observación referente a los productos de hardware de Matrox apoyados por este manual. Este producto cumple la directriz C89/336/CEE de la CE sobre compatibilidad electromagnética. Ha sido probado y cumple con los estándares de equipos de tecnología de la información EN55022 y EN55024. Para cumplir los requisitos de la CE, deben utilizarse cables apantallados para conectar monitores y otros periféricos a este producto. ADVERTENCIA – Éste es un producto de la clase A. En un entorno doméstico, puede provocar interferencias de radio. En ese caso, el usuario debería tomar las medidas apropiadas.

Copyright © 2002 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.

Trademarks • Marques déposées • Warenzeichen

• Marchi registrati • Marcas registradas

Matrox Electronic Systems Ltd. /

Matrox Graphics Inc........................................................... Matrox

Adobe Systems Inc. .......................................................... Acrobat

Dolby Laboratories, Inc. ..................................................... Dolby®, Dolby Digital

Eastman Kodak Company ................................................. Kodak Precision™

Intel Corporation ................................................................ Intel

International Business Machines Corporation ................... IBM®, OS/2®, VGA

Macrovision Corporation .................................................... Macrovision™

Microsoft Corporation ........................................................ ActiveMovie™, ActiveX™, Direct3D

Silicon Graphics, Inc. ......................................................... OpenGL

Silicon Image, Inc. .............................................................. PanelLink™

U.S. Environmental Protection Agency .............................. Energy Star™

WayTech Development, Inc................................................ Coloreal

, DualHead®, CenterWINDOW™, DeskNav™, Desktop Navigator™, DVDMax™, GigaColor™, HeadCasting™, Matrox G400™, Matrox G450™, Matrox G550™, Matrox HD Benchmark™, Matrox Marvel™, Matrox MED2mp™, Matrox Millennium™, Matrox MMS™, Matrox Multi-Monitor Series™, Matrox MultiDesk™, Matrox Parhelia™, Matrox PowerDesk™, Matrox Quick Connect™, MaxVIEW™, MGA™, MGA-G100™, MGA-G200™, Productiva™, QuickDesk™, PC-VCR™, PC-VCR Remote™, PixelTOUCH™, Rainbow Runner

, Adobe

DirectShow™, DirectVideo™, DirectX™, Microsoft MS-DOS

, Pentium

, PowerPoint™, Windows®, Windows 98™,

, TripleHead™

, DirectDraw®,

Windows Me™, Windows NT™, Windows 2000™, Windows XP™

• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous les autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. • (Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano) I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas las demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.

(English) Disclaimer

THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The

information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Graphics Inc.

(Français) Responsabilité

LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES À TOUT MOMENT SANS PRÉAVIS.

Matrox Graphics Inc. se réserve le droit de modifier les spécifications à tout moment sans préavis. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, ni leur contrefaçon ou les autres droits des tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de Matrox Graphics Inc.

(Deutsch) Haftungsablehnungserklärung

DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG GEÄNDERT WERDEN.

Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Es wird keine Garantie für die Richtigkeit des Inhalts dieses Handbuchs übernommen. Weiterhin übernimmt die Matrox Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox Graphics Inc.

(Italiano) Discrezionalità

LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE SENZA PREAVVISO.

Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque momento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità per il loro utilizzo, come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo.

(Español) Renuncia

LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN CUALQUIER MOMENTO.

Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La información facilitada en este documento se considera que es exacta y fiable. Sin embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.

Matrox Graphics Inc.

1055 St-Regis Blvd. Dorval, Quebec Canada H9P 2T4 Tel: (514) 822-6320 Technical support: (514) 685-0270 In Quebec, call: (514) 822-6330

www.matrox.com/mga/support/tech_support/home.cfm

Web site: www.matrox.com/mga

United Kingdom

Matrox UK Sefton Park Stoke Poges Buckinghamshire England SL2 4JS Sales: + 44 (0) 1753 66 55 44 E-mail: graphic.info.uk@matrox.com Fax: + 44 (0) 1753 66 55 99 Technical support: + 44 (0) 1753 66 55 22 E-mail: graphic.tech.uk@matrox.com

Italia

Agenzia Italiana di Matrox Graphics Inc. 3G electronics via Boncompagni 3B 20139 Milano, Italia Fax: 02-5253045 Informazioni commerciali: 02-5253095 Posta elettronica: commerciale.3g@treg.it Assistenza tecnica: 02-5253099 Posta elettronica: supporto.3g@treg.it Sito Web: www.matrox.com/mga/italiano/

Deutschland

Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland Tel: 089 614 474-0 Fax: 089 614 9743 Vertriebs Infoline: 089 614 474-44 Technische Unterstützung: 089 621 70 333 E-mail: TechnischerSupport@matrox.com Web-Si te: www.matrox.com/mga/deutsch/

France

Matrox France SARL 2, rue de la Couture, Silic 225 94528 Rungis Cedex, France Tél: 01 45.60.62.00 Fax: 01 45.60.62.05 Support technique: 01 45.60.62.75

www.matrox.com/mga/francais/support/tech_support /tech_request_form.cfm

Site Web: www.matrox.com/mga/francais/

Hong Kong

Matrox Asia Ltd. Units 2405-6 24/F ING Tower 308 Des Voeux Road Central Sheung Wan Hong Kong Tel: (852) 2281-5700 Fax: (852) 2537-9530 Technical support: (852) 2281-5757 E-mail: tech.asiapac@matrox.com

Matrox Electronic Systems G450 MMS User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Overview

Hardware supplied

Software supplied (for Windows 2000/XP and NT 4.0)

Installation overview

Hardware installation

Software installation

Display setup

Accessing PowerDesk property sheets

Monitor setup

Multi-display setup

More PowerDesk information

Troubleshooting

Basic procedures

Main troubleshooting

More information

Extra troubleshooting

Graphics

Video

Sound

Display information

Hardware information

Customer support

Matrox Web and FTP sites

If you have a problem

Warranty

Software license agreement

Index

Thank you for choosing Matrox