User Guide
(Windows
®
version)
20020-301-0200
2012.10.18
ENGLISH
Matrox®
TripleHead2Go
Digital Edition • DP Edition • Digital SE
™
Contents
About this user guide ...............................................................................................4
Using this guide.........................................................................................................................................4
More information .....................................................................................................................................4
Overview ...................................................................................................................5
Hardware supplied....................................................................................................................................5
Software available......................................................................................................................................6
Installation overview.................................................................................................................................6
Connecting your TripleHead2Go Digital Edition product .......................................7
Before you begin .......................................................................................................................................7
Connecting three monitors ......................................................................................................................8
Connecting two monitors ......................................................................................................................11
Connecting your TripleHead2Go DP Edition product...........................................14
Before you begin .....................................................................................................................................14
Connecting three monitors ....................................................................................................................15
Connecting two monitors ...................................................................................................................... 18
Connecting your TripleHead2Go
Digital SE product ..................................................................................................21
Before you begin .....................................................................................................................................21
Connecting three monitors ....................................................................................................................22
Connecting two monitors ...................................................................................................................... 25
Connecting a second TripleHead2Go product .....................................................28
Before you begin .....................................................................................................................................28
Connecting two TripleHead2Go products ............................................................................................ 29
Installing your Matrox software .............................................................................32
Before you begin .....................................................................................................................................32
Obtaining Matrox PowerDesk software.................................................................................................33
Installing your Matrox PowerDesk software .........................................................................................33
Starting the Matrox quick setup utility..................................................................................................33
Matrox PowerDesk software .................................................................................34
Accessing PowerDesk..............................................................................................................................34
Accessing Matrox PowerDesk help.........................................................................................................34
2 Matrox TripleHead2Go – User Guide
Troubleshooting..................................................................................................... 35
What to do if you have a problem.......................................................................................................... 35
Common problems and solutions......................................................................................................... 35
Product information............................................................................................... 42
Specifications .......................................................................................................................................... 42
Environmental........................................................................................................................................ 43
Notes........................................................................................................................................................ 43
Customer support ................................................................................................. 45
Matrox Web............................................................................................................................................. 45
Technical support ................................................................................................................................... 45
Driver and software download...............................................................................................................46
View your warranty information........................................................................................................... 46
Register your Matrox product................................................................................................................ 46
Index ...................................................................................................................... 47
Matrox TripleHead2Go – User Guide 3
About this user guide
Your Matrox user guide provides information on installing and using your Matrox hardware. For
information on Matrox PowerDesk software features and options, see the help file included with your
PowerDesk software.
Note:
This guide has references specific to version 2.07.00 or later of the Matrox software.
If you’re using a previous version of the Matrox software, certain references in this guide
may not reflect the software you have.
Using this guide
This guide assumes you’re familiar with basic functions like click, right-click and double-click, and
that you’re familiar with the basics of the operating system you’re using. Also, we use the following
conventions:
Bold
for headings and for references to text that appears on-screen.
Italics
for emphasis, file names, paths, publication titles, and new terms.
Bold Italics
Keyboard keys in square brackets, with a plus sign separating keys that you press
simultaneously. For example: press [Ctrl]+[Alt]+[Del] to start Windows Task Manager.
for emphasis.
Arrows (“Æ”) to separate ordered directions. For example, “click
the same as “click
Green for cross-references. If you’re viewing online, click green text to jump to what’s
OK
, then click
Close,
then click OK”.
being referenced.
More information
We provide additional information in help and
release notes included with your product. Also, check the Matrox Web site
(www.matrox.com/graphics
) for the latest Matrox software, technical support, and product
information.
4 Matrox TripleHead2Go – User Guide
Readme
OK
Æ
Close
Æ OK” is
files. Be sure to check for any last-minute
Overview
Thank you for purchasing Matrox TripleHead2Go. This product allows your single-monitor graphics
hardware to support up to three monitors at a time. Depending on your Matrox product, you can
connect up to three analog, digital, or DisplayPort™ monitors at a time to your Matrox
Tr i p le He a d2 G o p r od u ct .
Hardware supplied
*
TripleHead2Go Digital Edition
Matrox hardware Matrox input cable
(HD-15 to HD-15)
TripleHead2Go DP Edition
Matrox hardware Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(DVI to DVI)
USB cable Mini DisplayPort to
USB cable
DisplayPort adapter
* The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more
information, contact your Matrox representative.
Matrox TripleHead2Go – User Guide 5
TripleHead2Go Digital SE
Matrox hardware Matrox input cable
(DisplayPort to DisplayPort)
USB cable Mini DisplayPort to
DisplayPort cable
Optional hardware (sold separately)
Depending on your connection setup, you may also need any of the following hardware:
DVI to HD-15 adapter
DisplayPort to DVI adapter
Power adapter kit for GXM
*
For more information on connecting your product, see the “Connection setup” section for your
Matrox product. To purchase any Matrox cables or adapters not included with your Matrox product,
see the Matrox online store (shopmatrox.com
).
Software available
Matrox PowerDesk –
Windows® 8, Windows® 7, Windows® Vista®, Windows® Server® 2008, Windows® XP,
and Windows® Server® 2003. Matrox makes new software available on the Matrox
Technical Support Web site (www.matrox.com/graphics/en/support/gxm/software
to use your Matrox product. Matrox PowerDesk software supports
).
Installation overview
To install your Matrox product:
1
Connect your product – see the “Connection setup” section for your Matrox product.
2
Install the software – see “Installing your Matrox software”, page 32.
* Required if connecting two TripleHead2Go products at a time. For more information, see “Connecting a second TripleHead2Go
product”, page 28.
6 Matrox TripleHead2Go – User Guide
Connecting your TripleHead2Go Digital Edition product
This section describes how to connect up to three (3) analog or digital monitors to your Matrox
product.
To connect three (3) monitors, see “Connecting three monitors”, page 8.
To connect two (2) monitors, see “Connecting two monitors”, page 11.
Note:
To purchase any cables or adapters not included with your Matrox product, see the
Matrox online store (shopmatrox.com
Before you begin
To avoid possible problems that could damage your mo nitors or prevent you from using your Matrox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
Some
).
devices may be permanently damaged if incorrect settings
To get the most out of your Matrox product, we recommend you use three (3) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
While using the DVI input connector on your Matrox product, the highest display
resolutions are available only with graphics hardware that supports dual-link DVI. For
information on the capabilities of your graphics hardware, see its documentation. For
more information on your Matrox product, see “Product information”, page 42.
Matrox TripleHead2Go – User Guide 7
Connecting three monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
8 Matrox TripleHead2Go – User Guide
Matrox input cable
(DVI to DVI)
Matrox input cable
(HD-15 to HD-15)
Monitor cable
(DVI)
Note:
If your computer doesn’t have a powered USB port, you’ll need a separate adapter.
To purchase a Matrox power adapter kit for GXM, see the Matrox online store
(shopmatrox.com
3
Attach the Matrox input cable
).
If your graphics hardware has a DVI
connector, attach one end of the Matrox
DVI to DVI cable provided with your
Matrox product to the graphics connector
on your computer. Attach the other end of
the cable to the DVI input connector ( )
on your Matrox product.
If your graphics hardware has an HD-15
connector, attach one end of the Matrox
HD-15 to HD-15 cable provided with your
Matrox product to the graphics connector
on your computer. Attach the other end of
the cable to the HD-15 input connector
( ) on your Matrox product.
4
Connect the first monitor
If your monitor has a DVI connector, use
your monitor cable to connect your first
monitor directly to the first connector
() on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
Matrox TripleHead2Go – User Guide 9
5
Monitor cable
(DVI)
Monitor cable
(DVI)
Connect the second monitor
If your monitor has a DVI connector, use
your monitor cable to connect your second
monitor directly to the second connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
6
Connect the third monitor
If your monitor has a DVI connector, use
your monitor cable to connect your third
monitor directly to the third connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox software”, page 32).
10 Matrox TripleHead2Go – User Guide
Connecting two monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Matrox TripleHead2Go – User Guide 11
Plug the other end of the USB cable into a powered USB port on your computer. For more
Matrox input cable
(DVI to DVI)
Matrox input cable
(HD-15 to HD-15)
Monitor cable
(DVI)
information on powered USB ports, see your system manual.
Note:
If your computer doesn’t have a powered USB port, you’ll need a separate adapter.
To purchase a Matrox power adapter for your product, see the Matrox online store
(shopmatrox.com
3
Attach the Matrox input cable
).
If your graphics hardware has a DVI
connector, attach one end of the Matrox
DVI to DVI cable provided with your
Matrox product to the graphics connector
on your computer. Attach the other end of
the cable to the DVI input connector ( )
on your Matrox product.
If your graphics hardware has an HD-15
connector, attach one end of the Matrox
HD-15 to HD-15 cable provided with your
Matrox product to the graphics connector
on your computer. Attach the other end of
the cable to the the HD-15 input connector
( ) on your Matrox product.
12 Matrox TripleHead2Go – User Guide
4
Connect the first monitor
If your monitor has a DVI connector, use
your monitor cable to connect your first
monitor directly to the first connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
5
Monitor cable
(DVI)
Connect the second monitor
If your monitor has a DVI connector, use
your monitor cable to connect your second
monitor directly to the third connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox software”, page 32).
Matrox TripleHead2Go – User Guide 13
Connecting your TripleHead2Go DP Edition product
This section describes how to connect up to three (3) DisplayPort or digital (DVI) monitors to your
Matrox product.
To connect three (3) monitors, see “Connecting three monitors”, page 15.
To connect two (2) monitors, see “Connecting two monitors”, page 18.
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your Matrox product,
carefully remove the DisplayPort cable by
pressing the latch on the top of the DisplayPort
connector while removing the connector.
Note:
Matrox online store (shopmatrox.com
To avoid damaging the
To purchase any cables or adapters not included with your Matrox product, see the
).
Before you begin
To avoid possible problems that could damage your monitors or prevent you from using your Matrox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
To get the most out of your Matrox product, we recommend you use three (3) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
Some
devices may be permanently damaged if incorrect settings
14 Matrox TripleHead2Go – User Guide
Connecting three monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
Matrox TripleHead2Go – User Guide 15
3
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(DisplayPort to DisplayPort)
Mini DisplayPort to
DisplayPort adapter
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort
cable provided with your Matrox product to
the graphics connector on your computer.
Attach the other end of the cable to the
DisplayPort input connector ( ) on your
Matrox product.
Laptops with mini DisplayPort connector
Attach one end of the mini DisplayPort to
DisplayPort adapter to the DisplayPort
connector on your Matrox input cable.
Attach the other end of the adapter to the
mini DisplayPort graphics connector on
your laptop computer.
4
Connect the first monitor
Use your monitor cable to connect your first
monitor directly to the first connector ( )
on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
–
16 Matrox TripleHead2Go – User Guide
5
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Connect the second monitor
Use your monitor cable to connect your
second monitor directly to the second
connector ( ) on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
6
Connect the third monitor
Use your monitor cable to connect your
third monitor directly to the third connector
() on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox software”, page 32).
Matrox TripleHead2Go – User Guide 17
Connecting two monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
18 Matrox TripleHead2Go – User Guide
3
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(DisplayPort to DisplayPort)
Mini DisplayPort to
DisplayPort adapter
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort
cable provided with your Matrox product to
the graphics connector on your computer.
Attach the other end of the cable to the
DisplayPort input connector ( ) on your
Matrox product.
Laptops with mini DisplayPort connector
Attach one end of the mini DisplayPort to
DisplayPort adapter (sold separately) to the
DisplayPort connector on your Matrox
input cable. Attach the other end of the
adapter to the mini DisplayPort graphics
connector on your laptop computer.
4
Connect the first monitor
Use your monitor cable to connect your first
monitor directly to the first connector ( )
on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
–
Matrox TripleHead2Go – User Guide 19
5
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Connect the second monitor
Use your monitor cable to connect your
second monitor directly to the third
connector ( ) on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox software”, page 32).
20 Matrox TripleHead2Go – User Guide
Connecting your TripleHead2Go Digital SE product
This section describes how to connect up to three (3) digital (DVI-D) monitors to your Matrox
product.
To connect three (3) monitors, see “Connecting three monitors”, page 22.
To connect two (2) monitors, see “Connecting two monitors”, page 25.
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your Matrox product,
carefully remove the DisplayPort cable by
pressing the latch on the top of the DisplayPort
connector while removing the connector.
Note:
Matrox online store (shopmatrox.com
To avoid damaging the
To purchase any Matrox cables or adapters not included with your product, see the
).
Before you begin
To avoid possible problems that could damage your mo nitors or prevent you from using your Matrox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
To get the most out of your Matrox product, we recommend you use three (3) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
Some
devices may be permanently damaged if incorrect settings
Matrox TripleHead2Go – User Guide 21
Connecting three monitors
Connection overview
Step-by-step connection setup
WA R N I N G:
DisplayPort connector on your DisplayPor t
monitor cable or on your graphics
hardware, careful ly remove the DisplayPort
cable by pressing the latch on the top of the
DisplayPort connector while removing the
connector.
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
22 Matrox TripleHead2Go – User Guide
To avoid damaging the
2
USB cable
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(Mini DisplayPort to DisplayPort)
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
3
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort to
DisplayPort cable provided with your
Matrox product to the DisplayPort input
connector ( ) on your Matrox
product. Attach the other end of the cable to
the DisplayPort graphics connector on your
laptop computer.
Laptops with mini DisplayPort connector
–
Attach one end of the mini DisplayPort to
DisplayPort cable to the DisplayPort
connector on your Matrox input cable.
Attach the other end of the cable to the mini
DisplayPort graphics connector on your
laptop computer.
Note:
To avoid problems related to image quality, make sure the DisplayPort connection to
your graphics hardware is firmly in place.
Matrox TripleHead2Go – User Guide 23
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Monitor cable (DVI)
Connect the first monitor
Connect the DVI connector on your
monitor cable directly to the first connector
() on your Matrox product.
5
Connect the second monitor
Connect the DVI connector on your
monitor cable directly to the second
connector ( ) on your Matrox product.
6
Connect the third monitor
Connect the DVI connector on your
monitor cable directly to the third connector
() on your Matrox product.
24 Matrox TripleHead2Go – User Guide
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox software”, page 32).
Connecting two monitors
Connection overview
Step-by-step connection setup
WA R N I N G:
DisplayPort connector on your DisplayPor t
monitor cable or on your graphics
hardware, careful ly remove the DisplayPort
cable by pressing the latch on the top of the
DisplayPort connector while removing the
connector.
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
To avoid damaging the
Matrox TripleHead2Go – User Guide 25
2
USB cable
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(Mini DisplayPort to DisplayPort)
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
3
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort to
DisplayPort cable provided with your
Matrox product to the DisplayPort input
connector ( ) on your Matrox
product. Attach the other end of the cable to
the DisplayPort graphics connector on your
laptop computer.
Laptops with mini DisplayPort connector
Attach one end of the mini DisplayPort to
DisplayPort cable to the DisplayPort
connector on your Matrox input cable.
Attach the other end of the cable to the mini
DisplayPort graphics connector on your
laptop computer.
Note:
your graphics hardware is firmly in place.
26 Matrox TripleHead2Go – User Guide
–
To avoid problems related to image quality, make sure the DisplayPort connection to
4
Monitor cable
(DVI)
Monitor cable (DVI)
Connect the first monitor
Connect the DVI connector on your
monitor cable directly to the first connector
( ) on your Matrox product.
5
Connect the second monitor
Connect the DVI connector on your
monitor cable directly to the third connector
( ) on your Matrox product.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox software”, page 32).
Matrox TripleHead2Go – User Guide 27
Connecting a second TripleHead2Go product
If you want to further expand your desktop, you can connect a second TripleHead2Go product to
your graphics hardware to support up to six monitors at a time.
Note:
The following provides a brief overview of how to connect a second TripleHead2Go
product to your graphics hardware. For more detailed information, see the “Step-by-step
connection setup” for your product.
Before you begin
Only two Matrox TripleHead2Go products at a time can be connected to your computer.
Connecting two Matrox TripleHead2Go products at a time requires an external power
supply. To purchase a Matrox power adapter kit for GXM, see the Matrox online store
(shopmatrox.com
To connect a second TripleHead2Go product, you must have a dual-monitor graphics
card or a second graphics card installed in your system. You can connect a second
TripleHead2Go either to another connector on your graphics card or to a connector on
a second graphics card installed in your system.
Support for multiple TripleHead2Go products is limited to desktop computers.
).
You can only use two TripleHead2Go products from the same series (for example, you
can use two TripleHead2Go DP Edition products, but you can’t use a TripleHead2Go
Digital Edition product and a TripleHead2Go DP Edition product).
28 Matrox TripleHead2Go – User Guide
Connecting two TripleHead2Go products
(TripleHead2Go DP Edition shown)
Connection overview
Step-by-step connection setup
1
Turn off c ompu ter
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
Matrox TripleHead2Go – User Guide 29
2
Power/USB
cable
Power/USB
cable
Power supply
connector
USB
connector
External
power supply
Matrox input cable
(DisplayPort to DisplayPort)
Connect the Power/USB cable
Plug one end of the Power/USB cable into
the USB connector ( ) on your Matrox
product.
Plug the USB connector into a USB port on
your computer.
Plug the power supply connector of the
Power/USB cable into the external power
supply.
Finally, plug the power supply cord into an
electrical outlet.
3
Attach the Matrox input cable
Attach one end of the input cable either to a
second connector on your graphics card or
to a connector on a second graphics card
installed in your system.
30 Matrox TripleHead2Go – User Guide
Attach the other end of the cable to the input
connector on your second DualHead2Go
product.
4
Monitor cable
(DisplayPort)
Connect the monitors
Use your monitor cables to connect each
monitor directly to the connectors labeled
( ), ( ), and ( ) on your Matrox
product.
For more information, see the “Step-by-step connection setup” for your product.
Matrox TripleHead2Go – User Guide 31
Installing your Matrox software
This section describes how to install Matrox software for
Windows Server 2008, Windows XP
, and
Windows Server 2003
Window s 8, Window s 7, Window s Vista
.
You may need administrator rights to install certain software. For more information, see Windows
documentation or contact your system administrator.
Before you begin
If Matrox software is already installed on your system, you need to uninstall the software currently
installed.
Windows 8/7/Vista/XP
Windows 8
1
Click
program
2
Restart your computer for the changes to take effect.
Windows 7/Vista
1
Click
Matrox PowerDesk
your version and configuration of Windows, this part of the step may not be necessary.)
2
Restart your computer for the changes to take effect.
– To uninstall Matrox software:
–
Settings
Æ
Control Panel
Æ
Matrox PowerDesk
–
Start
Æ
Settings
* Æ
Control Panel
(or
Matrox PowerDesk-SE
Æ
Programs
(or
Æ
Programs and Features
Matrox PowerDesk-SE
Æ
Programs
) Æ
) Æ
Uninstall
* Æ
Programs and Features
Uninstall
Æ
Yes
. (* Depending on
Æ
Uninstall a
Æ
Ye s
,
.
Æ
Windows XP
1
Click
Matrox PowerDesk
Start
–
Æ
Settings
Depending on your version and configuration of Windows, this part of the step may not
be necessary.)
2
Restart your computer for the changes to take effect.
32 Matrox TripleHead2Go – User Guide
* Æ
Control Panel
(or
Matrox PowerDesk-SE
Æ
Add/Remove Programs
) Æ
Change/Remove
(double-click*) Æ
Æ
Yes
. (*
Obtaining Matrox PowerDesk software
Matrox makes the latest display drivers available on the Matrox Technical Support Web site
(www.matrox.com/graphics/en/support/drivers
).
Installing your Matrox PowerDesk software
Insert the Matrox CD-ROM in your CD-ROM drive, then follow the on-screen instructions.
Starting the Matrox quick setup utility
Note:
The Matrox quick setup utility is available only on TripleHead2Go Digital Edition
and TripleHead2Go DP Edition products.
Matrox provides an easy way for you to set up and configure your Matrox product. The quick
setup utility starts automatically after you install your PowerDesk software.
Matrox TripleHead2Go – User Guide 33
Matrox PowerDesk software
Matrox PowerDesk software helps you get the most out of your Matrox
product. Use Matrox PowerDesk software to change certain display settings or
access Matrox features.
Note:
To avoid possible problems, unless otherwise specified, we recommend you use
PowerDesk software to change your display settings.
Accessing PowerDesk
only
Windows 8/7/Vista/XP –
To access Matrox PowerDesk:
Windows 8 –
Click the
Right-click your Windows desktop and select
Start
menu, then select
Matrox PowerDesk
Launch Matrox PowerDesk
.
Windows 7/Vista/XP –
Click
Start
Æ
All programs
Right-click your Windows desktop and select
(or
Programs
) Æ
Matrox Graphics
Launch Matrox PowerDesk
Æ
Matrox PowerDesk
Accessing Matrox PowerDesk help
For information on Matrox PowerDesk software features and options, see the help file included with
your PowerDesk software.
While using Matrox PowerDesk software, you can access the help file in several ways:
From the main PowerDesk interface, click
For information on a specific feature or control on a page, click the
that page.
To find all topics that contain specific words, use the
window of the help file.
Help and Troubleshooting
Search
tab in the navigation
Æ
Help
.
.
.
PowerDesk help
button ( ) on
.
34 Matrox TripleHead2Go – User Guide
Troubleshooting
What to do if you have a problem
If you experience problems with your Matrox product:
Make sure your Matrox product is properly installed, you’re using the correct
connectors, and all connectors are properly fastened. For more information, see the
“Connection setup” section for your product.
Review the documentation provided with your Matrox product, including the
information in this section, to see if your problem is already addressed.
After making any changes to your system (such as changing your graphics hardware or
display driver version), we recommend you check the compatibility of your system by
running the
see the Matrox Web site (www.matrox.com/graphics/en/support/gxm_main
If your problem persists, contact Matrox. For more information, see “Customer support”, page 37.
Common problems and solutions
This section addresses common problems that could prevent you from using your computer or
graphics hardware.
GXM System Compatibility Tool
. For the latest compatibility information,
).
Problem Computer doesn’t display information after Matrox product is
connected
1
Cause
1
Solution
2
Solution
2
Cause
1
Solution
Your Matrox product may not be properly connected.
Make sure your Matrox product is properly connected and that all connectors are properly
fastened. For more information, see the “Connection setup” section for your product.
Try reconnecting your monitors, power supply cable, or USB cable.
Your Matrox product may not support the selected display mode.
Make sure your Matrox product supports the selected display mode. For more information,
see “Product information”, page 42.
Matrox TripleHead2Go – User Guide 35
Problem Matrox product isn’t automatically detected
Power
indicator
light
(TripleHead2Go DP Edition shown)
1
Cause
Your Matrox product may not support the selected display mode or the graphics hardware in
your computer.
1
Solution
Make sure your Matrox product supports the selected display mode. For more information,
see “Product information”, page 42.
2
Solution
Make sure your Matrox product supports your graphics hardware.
Problem No power indicator light (black)
1
Cause
1
Solution
2
Cause
3
Solution
Your power supply cable or USB cable may
not be properly connected.
Make sure your power supply cable or USB cable are properly connected.
TripleHead2Go Digital Edition only
– Your USB cable may not be connected to a powered
USB port.
Make sure your USB cable is connected to a powered USB port. If the USB port you’re
currently using isn’t powered, try using a different USB port.
Problem Power indicator light is red
1
Cause
1
Solution
2
Cause
1
Solution
36 Matrox TripleHead2Go – User Guide
Your Matrox product may not support the selected display mode.
Make sure your Matrox product supports the selected display mode. For more information,
see “Product information”, page 42.
There may be unsupported graphics hardware in your computer.
Make sure your Matrox product supports your graphics hardware by running the
System Compatibility Tool.
(www.matrox.com/graphics/en/support/gxm_main
GXM
For the latest compatibility information, see the Matrox Web site
).
Problem After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
1
Solution
2
Solution
An unsupported display mode may have been selected.
If one of your displays is usable, use Matrox PowerDesk to change your display mode. For
more information, see Matrox PowerDesk help (see “Accessing PowerDesk”, page 34).
If all your displays are unusable, change your display resolution in Windows.
1
Restart your computer in VGA mode.
a
Windows 8
– Click
Settings
Æ
Power
, then select
Restart
to restart your computer.
Windows 7
– Click
Start
, point to the arrow ( ), then select
Restart
your computer.
Windows Vista/XP
– Click
Start
Æ
Shut Down
* Æ
Restart
Æ OK* to restart your
computer. (* Depending on your version and configuration of Windows, this part of
the step may not be necessary.)
If your primary monitor is unusable, see your system manual for information on
how to restart your computer using a hardware control.
b
Before
Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]
doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)
c
Select “VGA mode” (or “Low resolution video”), then press [Enter].
Note:
If your system stops responding while it’s in VGA mode, select “Safe mode”
instead.
2
Change your display resolution:
Windows 8/7
a
Right-click your Windows desktop background, then click
b
Next to
then click
Windows Vista
a
Right-click your Windows desktop background, then click
Settings
–
Resolution
OK
.
–
.
Screen resolution
, select a stretched mode resolution (for example, 2048 × 768),
Personalize
to restart
.
Æ
Display
b
Move the
Resolution
2400 × 600), then click
slider to a stretched mode resolution (for example,
OK
.
Matrox TripleHead2Go – User Guide 37
Windows XP
a
Right-click your Windows desktop background, then click
b
Move the
2400 × 600), then click
3
Restart your computer normally.
–
Screen resolution
slider to a stretched mode resolution (for example,
OK
.
Problem Desktop isn’t stretched across monitors
(one of your displays is blank)
1
Cause
1
Solution
2
Cause
1
Solution
A stretched display mode may not be selected. If you’re not using a stretched display mode
(or if your display mode is too low), the display may use only a portion of your desktop.
Select a stretched display mode:
1
Access the Matrox PowerDesk main interface (see “Accessing PowerDesk”, page 28).
2
Click
Multi-Display Setup
3
From the
Resolution
stretched display modes may be labeled “
.
list, select a stretched display mode. (Depending on your product,
2 × 1
” or “
For more information, see Matrox PowerDesk help.
Laptop users only
– Your secondary display may not be enabled in Windows.
Make sure your display is enabled:
3 × 1
”. )
Properties
Æ
Settings
.
Windows 8/7
1
Right-click your Windows desktop background, then click
2
Select any disabled display, choose
Windows Vista
1
Right-click your Windows desktop background, then click
Settings
2
Select any disabled display, enable the
then click
Windows XP
1
Right-click your Windows desktop background, then click
2
Select any disabled display, enable the
–
–
.
Apply
–
check box, then click
38 Matrox TripleHead2Go – User Guide
Screen resolution
Extend these displays
Extend the desktop onto this monitor
, then click
Personalize
Apply
Æ
.
.
Display
check box,
.
Apply
Properties
Extend my Windows desktop onto this monitor
.
Æ
Settings
.
2
Solution
If no secondary display is available in Windows, your secondary display may not be enabled
on your system. For more information on how to enable your secondary display, see your
system or graphics hardware documentation.
Problem Certain display resolutions are unavailable
1
Cause
TripleHead2Go Digital Edition only
– While using the DVI input connector on your Matrox
product, the highest display resolutions are available only with graphics hardware that
supports dual-link DVI.
1
Solution
2
Solution
If your graphics hardware has an HD-15 connector, use this connector instead.
If your graphics hardware has only a DVI connector, use a DVI to HD-15 adapter to connect
you r graphics hardware to the HD-15 input connect or on your Mat rox produc t. To purchase
a Matrox DVI to HD-15 adapter for your product, see the Matrox online store
(shopmatrox.com
).
Problem Display on flat panel monitor appears blurry or uses only a portion of
the screen
1
Cause
1
Solution
The image quality of your displays may need to be adjusted.
If your monitor has an auto-adjust control, try using it to adjust the image quality of your
displays. For more information, see your monitor manual.
2
Cause
You may be using a lower display resolution than what your flat panel monitor supports. If
your monitor supports display scaling, the image on your screen may appear blurry. If display
scaling isn’t supported, the display may use only a portion of your screen.
1
Solution
Select the highest display resolution available. This generally results in better image quality.
Problem Wrong color balance, blurry text, or screen image off-center
1
Cause
1
Solution
You may be using different types of monitors.
To get the most of your Matrox product, we recommend you use identical monitors while
using Matrox TripleHead2Go.
Matrox TripleHead2Go – User Guide 39
2
Cause
1
Solution
Your monitor video controls may be improperly set.
Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
Note:
While using Matrox TripleHead2Go, gamma correction for each monitor isn’t
supported.
3
Cause
1
Solution
4
Cause
1
Solution
Your monitors may not be properly connected.
Make sure all connectors are properly fastened.
The image quality of your displays may need to be adjusted.
If your monitor has an auto-adjust control, try using it to adjust the image quality of your
displays. For more information, see your monitor manual.
Problem Screen image defects appear
(tearing)
1
Cause
1
Solution
2
Solution
You may be using a higher display resolution than what your graphics hardware supports.
Select a lower display resolution. This generally results in better image quality.
If you’re using a 32-bit color palette, try using a 16-bit color palette instead.
Problem Program window or dialog box doesn’t appear on screen
1
Cause
1
Solution
2
Cause
1
Solution
40 Matrox TripleHead2Go – User Guide
Another window or dialog box may be covering the window or dialog box you want to see.
Move, close, or minimize any window or dialog box that may be covering the window or
dialog box you want to see.
If you’re using multi-display mode, the program window or dialog box may be in a display
or on a monitor that’s unusable. (For example, your monitor may not be properly connected
or configured.)
Make sure all the displays and monitors you want to use are usable. For more information,
see other troubleshooting items in this guide.
3
Cause
1
Solution
The program window or dialog box may be somewhere off-screen.
If the program window you want to see is named on the Windows taskbar, right-click on it
and select
Maximize
. (If you click
position. To fix this problem, see the other solutions.)
2
Solution
Manually move the program window or dialog box:
1
Press [Alt]+[Space].
2
If you see a pop-up menu, click
Move
).
3
Press one of the arrow keys once and move your mouse pointer to where you want the
window or dialog box to appear, then click. The program window or dialog box should
appear where you clicked.
For more information, see Matrox PowerDesk help.
Problem 3D programs don’t work
1
Cause
1
Solution
While using display resolutions above 2048 × 1536, certain graphics hardware may not
properly support 3D acceleration.
For information on the capabilities of your graphics hardware, see its documentation.
Restore
, the program window goes back to its previous
Move
. If you don’t see a pop-up menu, press [M] (for
Problem After game starts, monitor doesn’t display properly
1
Cause
1
Solution
You may not be using
Tr y us i ng
Matrox Surround Gaming Utility
Matrox Surround Gaming Utility
to run your game. This utility configures your
game to run properly with your Matrox product.
to run your game.
Matrox TripleHead2Go – User Guide 41
Product information
Specifications
Key features
Supported
operating systems
Supported
resolutions
*
TripleHead2Go Digital
Edition
Supports notebook and desktop computers Bezel Management Surround
Gaming Stretched modes Wide-screen resolutions
Windows 8, Windows 7, Windows Vista, Windows Server 2008,
Windows XP, and Windows Server 2003
3840 × 1024† @ 60 Hz
3072 × 768 @ 60 Hz
2400 × 600 @ 60 Hz
1920 × 480 @ 60 Hz
TripleHead2Go DP
Edition
4080 × 768 @ 60 Hz
3840 × 1024 @ 60 Hz
3072 × 768 @ 60 Hz
2400 × 600 @ 60 Hz
TripleH ea d2 Go
Digital SE
4080 × 768 @ 60 Hz
3840 × 1024 @ 60 Hz
3072 × 768 @ 60 Hz
2400 × 600 @ 60 Hz
Input connectors 1× DVI-DL or 1× HD-15 1× DisplayPort 1× DisplayPort
Output connectors 3× DVI-I 3× DisplayPort 3× DVI-D
Analog monitor
support
Digital (DVI) monitor
support
DisplayPort monitor
support
Multi-GXM support
Clone mode
support
HDCP compliant ——
‡
9
9
—
999
—
——
‡
9
99
99
‡
9
9
Power supply USB USB and DisplayPort USB and DisplayPort
Dimensions
* Your Matrox product ships with four default display modes. For TripleHead2Go Digital Edition and TripleHead2Go DP Edition
products, additional display modes are available through Matrox PowerDesk software. For more information, see Matrox
PowerDesk help.
† Available only with graphics hardware that supports HD-15 or dual-link DVI connections.
‡ Requires adapter (sold separately). To purchase an adapter for your Matrox product, see the Matrox online store
(shopmatrox.com).
4.4" × 5.5" × 1.1"
(11.3 cm × 14 cm × 2.8 cm)
3.5" × 3.54" × 1.1"
(8.9 cm × 9 cm × 2.8 cm)
5.25" × 2.5" × 1.1"
(13.34 cm × 6.35 cm × 2.8 cm)
42 Matrox TripleHead2Go – User Guide
Environmental
Temperature, operational
Temperature, non-operational
storage and transportation
Humidity, operational (indoor) 20 to 80% (non-condensing)
Humidity, non-operational storage
and transportation
Atmospheric pressure, operational
Atmospheric pressure,
non-operational and transportation
5 to 45 ºC (41 to 113 ºF)
(near box ambient)
-40 to 70 ºC (-40 to 158 ºF)
5% to 95% (non-condensing)
650hPa (3,580 meters / 11,745 feet)
to 1013hPa (0 meters / 0 feet)
192hPa (12,000 meters / 39,370 feet)
to 1020hPa (-50 meters / -164 feet)
Notes
For the latest compatibility information, see the Matrox Web site
(www.matrox.com/graphics/en/support/gxm_main).
The display resolutions and refresh rates available depend on your monitor and software
monitor settings. For more information on the capabilities of your monitor, see your
monitor documentation.
TripleHead2Go Digital Edition only
– While using the DVI input connector on your
Matrox product, the highest display resolutions are available only with graphics
hardware that supports dual-link DVI.
TripleHead2Go Digital Edition only
– While using graphics hardware that supports only
single-link DVI output, the maximum display resolution is 2048 × 768 at 60 Hz in
DualHead mode and 2400 × 600 at 60 Hz in TripleHead mode.
Certain Intel® integrated chipsets aren’t supported with Matrox TripleHead2Go.
While using display resolutions above 2048 × 1536, certain graphics hardware may not
properly support 3D acceleration. For information on the capabilities of your graphics
hardware, see its documentation.
TripleHead2Go DP Edition only
– In
clone mode
, your Matrox product supports a
maximum display resolution of 2560 × 1600 while using DisplayPort output and
1920 × 1200 while using DVI output.
TripleHead2Go Digital SE
– In
clone mode
, your Matrox product supports a maximum
display resolution of 1920 × 1200.
Matrox TripleHead2Go – User Guide 43
While using some graphics hardware and software, certain limitations may apply. For
information on the capabilities of your graphics hardware, see its documentation.
To get the most of your Matrox product, we recommend you use identical monitors (that
is, monitors that support the same settings such as display resolution and refresh rate).
For more information on the settings your monitor supports, see your monitor
documentation.
While using Matrox TripleHead2Go, using software-based
On-Screen Display
(OSD)
controls to adjust the image quality of your monitors isn’t supported.
While adjusting your image quality, your displays may become blank for a few seconds.
While an unsupported display mode is selected, your displays may be unusable.
44 Matrox TripleHead2Go – User Guide
Customer support
Matrox Web
Our Web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox Graphics Web site at
www.matrox.com/graphics
Technical support
Matrox values your business and offers professional support for your Matrox product.
.
If your product was purchased through a Matrox dealer
, contact your dealer for product support. This
is the quickest and most effective method of technical assistance. Your dealer is familiar with your
complete system.
If your product was purchased through Matrox
technical support Web site at www.matrox.com/graphics/support
, contact your Matrox representative or visit our
.
Information we need
Please give a complete description of the problem, and include:
Matrox card serial number, model number, revision number, BIOS number, driver type
and version, and memory address at which the Matrox card is installed.
Computer brand and model name.
Monitor brand and model name.
Operating system, version, and service pack.
Brand and model of any other cards and devices installed on your system.
Program specific problems
If a problem appears with a specific program, please give us the following information:
Display settings (color palette, display resolution, and so on) applied when the problem
occurs.
If possible, take note of the file and segment address that caused the problem.
Detailed steps known to cause the bug, so we can reproduce it.
Matrox TripleHead2Go – User Guide 45
Driver and software download
A more recent display driver may support more features and may offer increased capabilities (such as
higher display resolutions). Matrox makes the latest display drivers, software, and system utilities
available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers
View your warranty information
Matrox makes warranty information available on the Matrox site
(www.matrox.com/graphics/en/about/warranty
).
Register your Matrox product
Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.
).
46 Matrox TripleHead2Go – User Guide
Index
C
CD-ROM, Matrox
Clone mode
Connection setup
Digital Edition
Digital SE
DisplayPort
DP Edition
Connector
DisplayPort
22, 25, 42
DVI
24, 27,
HD-15
Customer support
D
Digital SE
DisplayPort to DVI adapter
E
Environmental
Specifications
H
Hardware (sold separately)
DVI to HD-15 adapter
Hardware supplied
Mini DisplayPort to DisplayPor t
cable
USB cable
HDCP
33
42
7–
21–
25
22,
25
14–
20
14, 16, 19, 21,
42
42
45–
21–
25
43
6
5,
6
42
13
46
Help file
4,
34
R
I
Installation
Overview
7, 14,
28
M
Matrox power adapter kit
Matrox power adapter kit for
GXM
28
Monitor
Connection setup
14–20, 21–25
Settings
41
Mult i-GXM
28,
7–13,
42
9
P
6
6
6
Power adapter kit
Power indicator
Power suppl y
Connection
Powe rDes k
Accessing
Help
Product
Information
4,
6,
34
23, 26, 30,
34
42–
42
34
6
36
36
44
Registration
S
Software
Download
Installation
Quick setup
Setup wizard
Uninstalling
Specifications
Environmental
Stretched mode
Surround Gaming Utility
System Compatibility Tool
T
Technical support
Troubleshooting
U
USB
Cable
Powered port
46
33,
46
32
33
33
32
43
38
45
35–
8, 11, 15, 18, 23, 26,
30, 36
8, 12, 15, 18,
23, 26, 30, 36
41
41
35
Q
Quick setup utility
33
W
Wa rn i ng
14,
Warranty
Web, Mat rox
46
4,
21
45
Matrox TripleHead2Go – User Guide 47
USA
FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between
the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected • Consult the dealer or an experienced radio/TV technician for help.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance
could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to
the card is required to meet FCC requirements.
Declaration of conformity of a Class B digital device according to the FCC rules
We, the Responsible Party Matrox, 625 State Route 3, Unit B, Plattsburg, NY 12901 • Telephone: (514) 822-6000
(extension 2026) • Attention: Conformity Group Matrox
Declaration The Matrox hardw are product s suppor ted by th is gui de comply w ith Part 15 of t he FCC Rules. Operation
is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices
must accept any interference received, including interference that may cause undesired operation. Any question
regarding this declaration should be forwarded to the above coordinates.
CANADA
(English) Industry Canada Compliance Statement
Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class
B limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada.
(Français) Conformité avec les exigences du ministère de l’Industrie Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ces appareils numériques n’émettent aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le
Règlement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN
VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide This is a Class B product based on
the standard of the Voluntary Control Council for Interference from Information Technology Equipment
(VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install
and use the equipment according to the instruction manual.
KOREA
KCC
전자파 적합 등록 안내
(Class B)
이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역
에서 사용할 수 있습니다 .
EUROPE
(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2004/108/EC for a Class B digital device. They have been tested and found to comply with
EN55022/CISPR22 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in
which case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class B
compliant host system. It is assumed that these products will also achieve compliance in any class B compliant system.
(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2004/108/EC pour les unités numériques de classe B. Les tests effectués ont prouvé qu’elles sont
conformes aux normes EN55022/CISPR22 et EN55024/CISPR24. Le fonctionnement de ces produits dans un
environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les
mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou
autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typique
compatible classe B. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe B.
(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2004/108/EC für ein digitales Gerät Klasse B. Sie wurden getestet und entsprechen demnach
EN55022/CISPR22 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse B entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse B entsprechenden System entsprechend
funktionieren.
(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2004/108/EC relativamente ai dispositivi digitali di Classe B. Sono stati provati e sono risultati conformi alle norme
EN55022/CISPR22 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor
e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe B. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in
qualsiasi sistema conforme alla classe B.
(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2004/108/EC para dispositivos digitales de Clase B. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso el
usuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase B. Se supone que estos productos cumplirán
también con las normas en cualquier sistema que responda a los requisitos de la clase B.
ROVI CORPORATION
(English) This item incorporates copy protection technology that is protected by U.S. patent(s) and other intellectual
property rights of Rovi Corporation. Reverse engineering and disassembly are prohibited.
(Français) Ce produit intègre une technologie de protection des droits d’auteur qui est protégée par un ou plusieurs
brevets américains et par d’autres droits de propriété intellectuelle de Rovi Corporation. L’ingénierie inverse et le
désassemblage sont interdits.
(Deutsch) Dieses Produkt enthält Kopierschutztechnologien, die durch US-Patent(e) und andere Rechte am geistigen
Eigentum der Rovi Corporation geschützt ist. Reverse Engineering und Demontage sind verboten.
(Italiano) Questo prodotto incorpora la tecnologia di protezione di copia protetta da uno o più brevetti USA e da altri
diritti di proprietà intellettuale di Rovi Corporation. È vietato decodificare o disassemblare il prodotto.
(Español) Este producto incorpora tecnología de protección de copia que está protegida por patente(s) de EE. UU. y
por otros derechos de propiedad intelectual de Rovi Corporation. La ingeniería inversa y el desmontaje están prohibidos.
EUROPE
(English) European user’s information – Directive on Waste Electrical and
Electronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.
(Français) Informations aux utilisateurs Européens – Règlementation des
déchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.
(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektround Elektronikaltgeräten
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.
(WEEE)
(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
FRANCE
Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont
susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de
conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de
préférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de
sommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.
Copyright © 2012 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.
Trademarks • Marques déposées • Warenzeichen • Marchi registrati •
Marcas registradas
Matrox Electronic Systems Ltd. /
Matrox Graphics Inc.................................... Matrox
Adobe Systems Inc. ................................... Acrobat
Apple Computer, Inc. ................................. App Store®, Apple®, iPad®, Mac®, Mac OS
Belden Inc. ................................................. Belden
Cisco Systems Inc. ..................................... iOS
Dolby Laboratories, Inc. .............................. Dolby®, Dolby Digital
Intel Corporation ......................................... Intel®, Pentium®, Thunderbolt™
Linus Torvalds ............................................. Linux
Microsoft Corporation ................................. Aero®, Direct3D®, DirectDraw®, DirectShow™, DirectX™, Microsoft®,
PCI-SIG ....................................................... PCI™, PCI-X®, PCIe®, PCI Express
Radio Corporation of America..................... RCA
Rovi Corporation ......................................... Macrovision
Silicon Graphics, Inc. .................................. OpenGL
Silicon Image, Inc. ....................................... PanelLink™, TMDS
U.S. Environmental Protection Agency ....... ENERGY STAR
Video Electronics Standards Association ...DisplayPort™
®
, DualHead®, ASM™, ATC™, AuroraVX3mp™, AuroraVX™, Avio™,
DFC™, DLC™, DualHead2Go™, Epica™, Equinox™, Extio™, G400™,
G450™, G550™, GXM™, ICP™, Marvel™, MED2mp™, MED2mp-DVI™,
MED3mp-DVI™, MED4mp™, MED5mp-DVI™, MED5mp™, Millennium™,
MMS™, Multi-Monitor Series™, MultiDesk™, Mura™, MuraControl™, Mura
MPX™, Mystique™, P650™, P650™ Low-profile, P690™, P750™,
Parhelia™, Parhelia™ APVe, Parhelia-512™, Parhelia-LX™, Parhelia
HR256™, PJ4OLP™, QID™, Quad Information Display™, RAD™, Quick
Connect™, MaxVIEW™, MGA™, MGA-G100™, MGA-G200™, Onyx™,
PixelTOUCH™, PrecisionCAD™, Precision SGT™, QuickDesk™,
RAD2mp™, RAD3mp™, RAD9mp™, RADQ2mp™, Rainbow Runner
®
,
TheatreVUE™, TripleHead™, TripleHead2Go™, VDA™, Veos™, Xenia™
®
®
®
®
MS-DOS
Windows Vista
®
®
, Reader
®
®
®
, PowerPoint®, Windows®, Windows NT®, Windows Server®,
®
®
®
®
®
®
• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally
and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous les
autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •
(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Alle
sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas las
demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.
(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable at the time it is written. However, no
responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;
nor for any infringements of patents or other rights of third parties resulting from its use.
(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANS
PRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis
quelconque. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date de
rédaction. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leur
reproduction et/ou distribution, en tout ou en partie, ni leur contrefaçon de brevets ou de tout autre droit appartenant à
des tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de
Matrox Graphics Inc.
(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum
Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im
Ganzen oder zum Teil; weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch
resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox
Graphics Inc.
(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE
MOMENTO E SENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque
momento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili al momento della pubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità
per il loro utilizzo, per la loro distribuzione e/o riproduzione completa o in parte, come nessuna violazione a brevetti o
diritti di altri produttori derivante dal loro utilizzo.
(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicación. Sin
embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso, por su reproducción y/o distribución
parcial o total; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No se
concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.
Matrox Graphics Inc.
1055 Saint Regis Boulevard
Dorval, Quebec, Canada H9P 2T4
North America: 1-800-361-1408
International: (514) 822-6000
Email: graphics@matrox.com
Web site: www.matrox.com/graphics
Technical support:
www.matrox.com/graphics/support
To locate the sales office nearest you, visit
www.matrox.com/graphics/contact
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