Matrox Multi Installation Manual

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Matrox Multi
Installation and User Guide
May 13, 2011
v
Y11163-201-0222
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Trademarks
Matrox Electronic Systems Ltd. ......................................................... Matrox®, Matrox Multi
Apple Computer, Inc. ......................................................................... Apple®, Mac®, Mac OS®, Xserve
PCI-SIG .............................................................................................PCI-SIG®, PCIe
All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged.
®
®
Copyright © 2011 Matrox Electronic Systems Ltd. All rights reserved.
Disclaimer Matrox Electronic Systems Ltd. reserves the right to make changes in specifications at any time and without notice.
The information provided b y this document is believed to be accurate and reliable. Ho wever, no responsibility is assu med by Matrox Electronic Systems Ltd. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Electronic Systems Ltd.
Unauthorized recording or use of broadcast television programming, video tape, or other copyrighted material may violate copyright laws. Matrox Electronic Systems Ltd. assumes no responsibility for the illegal duplication, use, or other acts that infringe on the rights of copyright owners.
Matrox Electronic Systems Ltd. 1055 St. Regis Blvd., Dorval, Quebec, Canada H9P 2T4 Tel: (514) 685-2630 Fax: (514) 685-2853 World Wide Web: www.matrox.com
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Matrox License Agreement, Warranty, and Service
A. Matrox software license agreement for single-user products
By installing the software, you, the original purchaser, indicate your acceptance of these terms. If you do not agree to the terms of this agreement, please return your Matrox product to your Matrox representative.
This Matrox soft ware, any included sample images and other files (the "Software"), is copyrighted by Matrox Electronic Systems Ltd. All rights are reserved. You are granted a license to use the Software only, subject to the following restrictions and limitations:
1 The license is to you the original purchaser only, and is not transferable without written permission of Matrox.
2 You may install the Software on an unlimited number of computers owned or leased by you in any location.
However, you must use the Software on a single computer owned or leased by you at a time in conjunction for the purpose of operating the Matrox hardware.
3 For the purposes of clarity, notwithstanding the fact that you may install the Software on more than one
computer owned or leased by you, you may not use the Software on more than a single machine at a time, even if you own or lease more than one machine, without the express written consent of Matrox.
4 You may make back-up copies of the Software for your own use only, subject to the use limitations of this
license.
5 You may not engage in, nor permit third parties to engage in, any of the following:
a Providing or disclosing the Software to third parties. b Providing use of the Software in a computer service business, network, time-sharing, multiple CPU, or
multi user arrangement to users who are not individually licensed by Matrox.
c Making alterations or copies of any kind in the Software (except as specifically permitted above). d Attempting to disassemble, decompile, or reverse-engineer the Software in any way. e Granting sublicenses, leases, or other rights in the Software to others.
f Making copies, or verbal or media translations of the user's guide.
g Making telecommunication data transmissions of the Software.
Matrox reserves the right to terminate this license without prejudice to any additional recourses Matrox may have against you if you violate any of its terms and conditions.
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B. Software limited warranty
MATROX WARRANTS TO YOU, THE ORIGINAL PURCHASER, WHO PROVIDES AN ADEQUATE PROOF OF PURCHASE, THAT THE MEDIA ON WHICH THE SOFTWARE IS RECORDED IS FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE, AND THAT THE SOFTWARE WILL PERFORM SUBSTANTIALLY AS DESCRIBED IN THE RELATED DOCUMENTATION PROVIDED BY MATROX FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF PURCHASE.
MATROX PROVIDES YOU THE SOFTWARE AND RELATED DOCUMENTATION ON AN "AS IS" BASIS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AS WELL AS THE WARRANTY AGAINST HIDDEN OR LATENT DEFECTS, ALL OF WHICH MATROX SPECIFICALLY DISCLAIMS (AND YOU, THE ORIGINAL PURCHASER, BY ACCEPTING THE PRODUCT, SPECIFICALLY ACCEPTS SUCH DISCLAIMER AND WAIVER) TO THE MAXIMUM EXTENT PERMITTED BY LAW. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU (AND NOT MATROX, ITS DISTRIBUTORS OR DEALERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
MATROX DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR
Matrox License Agreement, Warranty, and Service
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THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR PERFORM WITH ANY HARDWARE OR SOFTWARE PROVIDED BY THIRD PARTIES.
C. End-user registration
Before using your Matrox product, please take a moment to register your product in the Matrox Support section of our web site at www.matrox.com/video/support. The information you provide will assist Matrox to quickly diagnose and correct any problem that might arise when using the product. Only registered end users are entitled to customer support.
D. Hardware limited warranty
MATROX WARRANTS TO YOU, THE ORIGINAL PURCHASER, WHO PROVIDES AN ADEQUATE PROOF OF PURCHASE, THAT THE MATROX HARDWARE PRODUCTS WILL BE FREE FROM FACTORY DEFECTS FOR A PERIOD OF THREE (3) YEARS FROM THE DATE OF PURCHASE. MATROX WILL REPAIR OR REPLACE, AT THE CHOICE OF MATROX, THE MATROX HARDWARE PRODUCTS WHICH PROVE TO BE DEFECTIVE DURING THE WARRANTY PERIOD, PROVIDED THAT THEY ARE RETURNED TO MATROX, SUBJECT TO THE FOLLOWING LIMITATIONS:
Matrox's limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any:
$ improper or inadequate maintenance;
$ incompatibilities due to the user's hardware or software applications with or in which the Matrox
product interfaces;
$ product of a special or custom-made nature;
$ unauthorized modification or misuse;
$ improper installation, misapplication or negligence;
$ operation outside the product's environmental specifications;
$ improper site preparation or maintenance;
$ software;
$ other causes that do not relate to a product defect;
$ defects or damage suffered as a result of force majeure (including theft);
$ defects or damage suffered as a result of normal wear and tear, and/or stolen goods.
If Matrox receives from you, during the applicable warranty period notice of a defect in a warranted hardware product and the defective Matrox product in question, Matrox shall at its sole option, either repair or replace the product, and shall return the repaired product or a replacement product within a reasonable delay. The replacement product may not be new, provided that it has functionality at least equal to that of the product being replaced. This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized dealers.
This limited warranty statement gives you specific legal rights. You may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
E. Limitations of warranty
EXCEPT FOR THE SOFTWARE LIMITED WARRANTY AND HARDWARE LIMITED WARRANTY STATEMENTS, NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO MATROX PRODUCTS. MATROX SPECIFICALLY DISCLAIMS (AND YOU, BY ACCEPTING THE MATROX PRODUCT, SPECIFICALLY ACCEPTS SUCH DISCLAIMER AND WAIVES) ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
Matrox License Agreement, Warranty, and Service
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IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR SOFTWARE. MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS, IN WHOLE OR IN PART, WILL BE FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS.
TO THE EXTENT THAT THESE LIMITED WARRANTY STATEMENTS ARE IN CONSISTENT WITH THE LAW OF THE LOCALITY WHERE YOU PURCHASED THE MATROX PRODUCT, THESE LIMITED WARRANTY STATEMENTS SHALL BE DEEMED MODIFIED TO BE CONSISTENT WITH SUCH LOCAL LAW. UNDER SUCH LOCAL LAW, CERTAIN LIMITATIONS OF THESE LIMITED WARRANTY STATEMENTS MAY NOT APPLY TO YOU.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES PROVIDED IN THESE LIMITED WARRANTY STATEMENTS ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
F. Limitations of liability
EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE SOFTWARE LIMITED WARRANTY AND HARDWARE LIMITED WARRANTY STATEMENTS, IN NO EVENT SHALL MATROX BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, FORESEEABLE OR UNFORESEEABLE, OR PUNITIVE DAMAGES, WHETHER BASED ON CONTRACT, TORT, DELICT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND/OR DAMAGES ARISING FROM THE LOSS OF USE, DATA, PRODUCTION REVENUE AND/OR PROFIT OF IN CONNECTION WITH THE MATROX PRODUCT OR ANY BUSINESS INTERRUPTION. WITHOUT PREJUDICE TO THE FOREGOING, ANY LIABILITY OF MATROX FOR ANY BREACH OF WARRANTY SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE DEFECTIVE HARDWARE IN QUESTION.
TO THE EXTENT ALLOWED BY LOCAL LAW, MATROX'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF ANY DEFECTIVE PRODUCT DURING THE WARRANTY PERIOD. MATROX DOES NOT OFFER ANY OTHER WARRANTY WITH RESPECT TO MATROX HARDWARE OR SOFTWARE OR ANY OTHER HARDWARE OR SOFTWARE.
YOU SHALL BE RESPONSIBLE FOR ALL APPLICABLE TAXES, DUTIES AND CUSTOMS FEES ON ANY REPLACEMENT UNIT, AS WELL AS ALL TRANSPORT, INSURANCE, STORAGE AND OTHER CHARGES INCURRED ON ALL RETURNED PRODUCTS.
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G. Indemnification disclaimer
Matrox disclaims and shall have no obligation to indemnify or defend you or any third party in respect of any actual or alleged infringement of any actual or pending patents, copyright or other intellectual property rights. Matrox shall have no liability arising out of any such actual or alleged intellectual property infringement.
MATROX SPECIFICALLY MAKES NO REPRESENTATION AND DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Matrox License Agreement, Warranty, and Service
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H. Procedure for returning goods
No returned goods, for service or otherwise, will be accepted without prior authorization from Matrox. To obtain return authorization, contact Matrox Customer Support (see the contact information at
www.matrox.com/video/support). Once approved, Matrox will contact you with your Returned
Merchandise Authorization (RMA) number. Matrox cannot be responsible for units returned without an RMA number. Matrox will advise you of the shipping address. The packaging must indicate the RMA number on the outside. It is strongly recommended that a copy of the original packing slip which states the serial number of the items you're returning be included with the returned merchandise. This will speed up processing.
Each individual, returned unit or group of units MUST have an RMA number issued by Matrox. Matrox must authorize the number of units grouped under one RMA number. Any units received without prior approval by Matrox will be returned to you freight collect.
You shall be responsible for the cost of consolidated freight (one way only) for warranty units from your location to the location designated by Matrox. Once repaired, Matrox will incur the cost of consolidated freight for warranty units to your location.
Matrox License Agreement, Warranty, and Service
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Contents
Chapter 1
Introducing Matrox Multi
Welcome to Matrox Multi ..................................................................... 2
Matrox Multi system requirements ...................................................... 2
About this manual................................................................................. 2
Style conventions ....................................................................................... 2
Chapter 2
Installing Your Matrox Multi Hardware and Software
Before you install your Matrox Multi hardware .................................... 4
Start with a functioning system................................................................... 4
Avoid costly damage .................................................................................. 4
Setting the genlock loop-through switch ............................................. 5
Installing your Matrox Multi card .......................................................... 6
Installing your Matrox Multi software ................................................... 6
Updating your Multi firmware...................................................................... 6
Removing your Matrox Multi software ..................................................7
Chapter 3
Connecting External Devices to Matrox Multi
Available Matrox Multi connections.....................................................10
Matrox Multi-Ingest connections ............................................................... 10
Matrox Multi-I/O connections .................................................................... 10
Matrox Multi-Playback connections........................................................... 10
Connecting the Multi cable to your system..........................................11
Connecting SDI devices to Multi...........................................................11
Multi RS-422 serial connection ...........................................................12
Multi input and output descriptions ..................................................... 13
Inputs ........................................................................................................ 13
Outputs ..................................................................................................... 14
Chapter 4
Configuring Your Multi System
Introduction.......................................................................................... 18
Matrox Multi card selection and settings ............................................18
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Specifying your genlock settings ........................................................ 19
Specifying your analog audio output settings .....................................20
Viewing Multi information...........................................................................23
Appendix A
Supported Input and Output Formats
Supported video formats ....................................................................26
Appendix B
Matrox Multi Specifications
General................................................................................................28
Connections ........................................................................................28
Video .........................................................................................................28
Audio .........................................................................................................29
Environmental specifications ..............................................................29
Appendix C
Matrox Customer Support
How to get Matrox customer support ................................................32
Registration ...............................................................................................32
Keep up to date with our website .............................................................32
Contacting us ............................................................................................32
Index ........................................................................................... 15
Contents
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Introducing Matrox Multi

This chapter lists the Multi system requirements, and describes the Multi documentation.
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Welcome to Matrox Multi

The Matrox Multi family of input/output cards are single-slot SDI cards that provide up to four independent inputs or outputs to Mac Pro and Apple Xserve systems. You can install multiple Matrox Multi cards in one system, and configure each card individually using the Matrox Multi preferences window. Designed to operate with dedicated third-party applications, Matrox Multi cards bring a new level of channel density to your Mac system.
Matrox Multi cards feature simultaneous and independent SDI inputs/outputs that allow you to capture and play back different video formats at the same time. Multi cards include a 10-bit on-board hardware scaler, and support a full range of broadcast-quality video/audio inputs and outputs in NTSC and PAL, as well as 480p, 720p, 1080p, and 1080i resolutions at all frame rates. All Multi cards feature up to 16 channels of embedded SDI audio, four unbalanced analog audio output RCA connectors for monitoring (not supported on Multi-Ingest), one analog black burst reference input with loop-through output, one LTC input, and an RS-422 connector for device control.

Matrox Multi system requirements

Matrox Multi requires a Mac system or Apple Xserve system with the following configuration:
• Intel-based Mac Pro or Apple Xserve.
• Mac OS X v10.6.7.
• One free PCIe ×8 (electrical) slot or greater.
For up-to-date information about system requirements, check the Matrox Multi Support section of our website at www.matrox.com/video/support.

About this manual

This manual provides you with information about installing and configuring your Matrox Multi card.

Style conventions

The following style conventions are used in this manual:
• The names of files, folders, and documents appear in italics. For example:
$ The data is stored in the Sample Movie file.
$ The file is located in the Clips folder.
$ Please refer to your Matrox Multi Release Notes.
• Menus and commands that you need to choose are displayed in the form
Menu > Command. For example, File > Save means click File in the
menu bar, then click
Chapter 1, Introducing Matrox Multi
Save in the menu that appears.
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Installing Your Matrox Multi
Hardware and Software
This chapter describes how to install the Multi hardware and software.
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Before you install your Matrox Multi hardware

Read the following information carefully before attempting to install Matrox Multi hardware.

Start with a functioning system

Before attempting any Matrox Multi installation, you should have a Mac computer system with Mac OS X fully installed and functioning smoothly. This will avoid potential problems later on.

Avoid costly damage

Static electricity from your body can damage your Matrox Multi card or your system. Although you may not notice it, static electricity is generated every time you move. It’s often too small to cause a spark, but it can still cause damage to sensitive electronic components or at least reduce their lifespan.
To avoid damage, please observe the following precautions:
• Do not remove your Matrox Multi card from its antistatic bag until you’re ready to install it. Before removing the card, place the package within easy reach of the area where you intend to perform the installation.
• You should avoid touching the chips and other components on the circuit board. Try to handle the card by its edges.
• Try to work in an area where the relative humidity is at least 50%.
• Do not wear wool or synthetic clothing. These fabrics tend to generate more static electricity than cotton, which is best for this kind of work.
• Turn off the power switches on your system and its connected components.
Once you’ve opened your system, drain static electricity from your body by touching a bare metal surface on your system chassis before you install or remove any parts of your system. If you have a grounding wrist strap, use it while handling and installing any components in your system.
Chapter 2, Installing Your Matrox Multi Hardware and Software
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Setting the genlock loop-through switch

Matrox Multi features genlock loop-through that lets you use the REF OUT connector to daisy chain the external genlock reference input (connected to REF IN) to another device’s reference input. Before installing the Multi card in your system, set the genlock loop-through switch located on the Matrox Multi card to either enable genlock loop-through, or disable loop-through by terminating the reference signal.
If you will connect an external genlock source to Multi’s REF IN connector, and you plan on using the REF OUT connector, set the genlock switch to REF OUT connector will not be used, set the switch to
75Ω to terminate the
reference signal.
¦NoteIf the genlock switch is set to HI-Z, you can still terminate the reference
signal by connecting a BNC 75Ω terminator to the REF OUT connector.
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Matrox Multi card
Setting the genlock loop-through switch
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Installing your Matrox Multi card

The Matrox Multi card is a three-quarter-length PCIe ×8 card designed to operate in an Intel-based Mac Pro or Apple Xserve system. You can install multiple Matrox Multi cards in one system. The maximum number of Multi cards that you can install depends on the number of suitable PCIe slots in your system. For detailed instructions on how to perform the following steps, refer to your Mac Pro or Xserve documentation.
1 Shut down your Mac Pro or Xserve system, unplug the power cord and all
the cables from the unit, and open the Mac Pro or Xserve chassis.
2 Ensure that the genlock loop-through switch on the card is set as desired (see
“Setting the genlock loop-through switch” on page 5).
3 Insert the Matrox Multi card in an available PCIe slot in your Mac Pro or
Xserve, and secure the card into place.
²Caution To avoid damage to the Multi card when installed in an Xserve
system, ensure that the metal mesh gasket around the slot opening on the Xserve does not bend and make contact with any pins or components on the Multi card.
4 Close your Mac Pro or Xserve chassis, and reconnect the power cord and all
the cables to the unit.

Installing your Matrox Multi software

You can install the Matrox Multi software on a computer with or without the Multi card installed. To download and install the Matrox Multi software, visit the Multi Support section of our website at www.matrox.com/video/support. You can also contact your Multi dealer for software.

Updating your Multi firmware

When you install the Multi software on a computer with the Multi card already installed, the software installation automatically verifies the firmware on your Multi card and updates it if required. However, if you install the Multi software on a computer without the Multi card installed, your card may have a firmware version that is not supported by the installed Multi software. Once you install the Multi card, if it has an incompatible firmware version, a message regarding the incompatibility between the Multi software and firmware will appear in the Matrox Multi preferences window, along with a button.
To update the Multi firmware from the Matrox Multi preferences window, click
Launch firmware updater to run the Matrox Firmware Updater. You’ll be
required to shut down your system to complete the firmware update.
Chapter 2, Installing Your Matrox Multi Hardware and Software
Launch firmware updater
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²Caution Do not power off your computer, or interrupt the firmware update
during the update process. Doing so may damage your Multi card.
Alternately, you can update your Multi firmware by running the Matrox Firmware Updater from the Finder window as follows:
1 Make sure that your Matrox Multi card is installed in your computer (see
“Installing your Matrox Multi card” on page 6).
2 Start your computer.
3 In the Finder menu, choose File > New Finder Window.
4 Choose Applications > Matrox Multi Utilities, and double-click the
firmware updater file to run the Matrox Firmware Updater. You’ll be required to shut down your system to complete the firmware update.

Removing your Matrox Multi software

1 In the Finder menu, choose File > New Finder Window.
2 Choose Applications > Matrox Multi Utilities, and double-click the
software uninstaller file.
3 In the uninstaller dialog box, select or clear the Delete the Matrox
software user preferences
in the Matrox Multi preferences window will be removed from your computer. Clear this option if you wish to keep your current Multi user settings for a future Multi software installation.
4 Click Continue.
5 Enter your administrator password, and click OK to remove the Multi
software from your computer.
option. When selected, all current user settings
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Removing your Matrox Multi software
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Your notes
Chapter 2, Installing Your Matrox Multi Hardware and Software
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3
Connecting External Devices to
Matrox Multi
This chapter shows how to connect external devices to Matrox Multi.
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Available Matrox Multi connections

Matrox Multi cards feature professional inputs and outputs. The SDI connectors are located on the Matrox Multi card, and all other available inputs and outputs are located on the Multi cable. For descriptions of the Multi inputs and outputs, see “Multi input and output descriptions” on page 13.

Matrox Multi-Ingest connections

• Independent and simultaneous SDI video inputs: Up to four multi-rate HD/SD, or two video and key.
• Up to 16 channels of embedded audio per SDI input.
• One analog black burst reference input and loop-through output.
• Four unbalanced analog audio channels (two stereo pairs) - (Not used).
• One longitudinal time code (LTC) input.

Matrox Multi-I/O connections

• Independent and simultaneous SDI video inputs: Up to two multi-rate HD/SD, or one video and key.
• Independent and simultaneous SDI video outputs: Up to two multi-rate HD/SD, or one video and key.
• Up to 16 channels of embedded audio per SDI input.
• One analog black burst reference input and loop-through output.
• Four unbalanced analog audio channels (two stereo pairs) for monitoring.
• One longitudinal time code (LTC) input.

Matrox Multi-Playback connections

• Independent and simultaneous SDI video outputs: Up to four multi-rate HD/SD, or two video and key.
• Up to 16 channels of embedded audio per SDI input.
• One analog black burst reference input and loop-through output.
• Four unbalanced analog audio channels (two stereo pairs) for monitoring.
• One longitudinal time code (LTC) input.
Chapter 3, Connecting External Devices to Matrox Multi
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Connecting the Multi cable to your system

The Multi cable is the link between the Multi card and your external devices. The Multi cable includes all the available connectors for your Multi system, except for the SDI connectors, which are located on your Multi card (see “Connecting
SDI devices to Multi” on page 11).
Connect the Multi cable to the corresponding connector on your Multi card, and your external devices to the corresponding connectors on the Multi cable.
Matrox Multi cable
11
Matrox Multi card (installed in Mac system)
on your external devices (see
“Multi input and output descriptions” on page 13).

Connecting SDI devices to Multi

Your Matrox Multi card includes four SDI connectors. Connect an SDI device to your Multi via an SDI cable connected to the corresponding connector on your Multi card.
SDI cable (BNC connector)
Matrox Multi card (installed in Mac system)
To the corresponding connectors
To the corresponding connector on your external device (see
“Multi input and output descriptions”
on page 13).
Connecting the Multi cable to your system
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Multi RS-422 serial connection

The RS-422 connector on the Multi cable allows a third-party application to control a device that uses the RS-422 SMPTE time code protocol, such as a VTR or digital disk recorder, to ensure frame-accurate capture and edit-to-tape.
To use Multi’s RS-422 serial connector for device control, connect the Multi cable to your Mac system, and then connect the RS-422 cable on the Multi cable to the RS-422 serial connector on your external device.
Matrox Multi card (installed in Mac system)
Matrox Multi cable
RS-422 cable
To the RS-422 serial connector on your external device.
Chapter 3, Connecting External Devices to Matrox Multi
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Multi input and output descriptions

This section describes the inputs and outputs available on the Matrox Multi card and cable.
13
Matrox Multi-Ingest
(partial view)
Input 1
Input 2 (Key channel for input 1)
Input 3
Input 4 (Key channel for input 3)
Matrox Multi-I/O
(partial view)
Input 1
Input 2 (Key channel for input 1)
Output 1
Output 2 (Key channel for output 1)
Matrox Multi-Playback
(partial view)
Output 1
Output 2 (Key channel for output 1)
Output 3
Output 4 (Key channel for output 3)

Inputs

This section describes the inputs that are available on the Multi card and cable.
Matrox Multi card
SDI 1 to 4 (Multi-Ingest) / SDI 1 and 2 (Multi-I/O) Provide inputs for
use with SDI devices. Each SDI input supports HD/SD video and up to 16 channels of embedded audio. The independent and simultaneous SDI inputs allow you to capture different video formats at the same time. For example, you can capture NTSC and PAL video simultaneously using two Multi inputs. If your Multi card includes SDI outputs (see “Outputs” on page 14), you can use the SDI inputs and outputs at the same time.
On Matrox Multi-Ingest cards, inputs 2 and 4 are the key channels for inputs 1 and 3 respectively. On Matrox Multi-I/O cards, input 2 is the key channel for input 1. When your Multi card is installed and your system is running,
Multi input and output descriptions
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14
green LEDs illuminate the SDI input connectors. Connect an SDI video/audio cable from a camera, VTR, or other video input source.
¦NoteSDI inputs are not available on Matrox Multi-Playback cards.
Matrox Multi cable
REF IN For Matrox Multi-I/O and Multi-Playback cards, this input allows you to genlock all devices connected to the Multi outputs to an external genlock source (bi-level analog black burst for SD, or analog tri-level sync for HD). To compensate for cable delays, Multi offers timing-offset controls that align your video output relative to your external genlock source (see
“Specifying your genlock settings” on page 19).
All Matrox Multi cards feature genlock loop-through that lets you use the REF OUT connector to daisy chain the external genlock reference input (connected to REF IN) to another device’s reference input, as explained in
“Setting the genlock loop-through switch” on page 5.
LTC I N Provides a BNC input for a longitudinal time code (LTC) signal, which allows a third-party application to synchronize your Multi system with a master time source device.

Outputs

This section describes the outputs that are available on the Multi card and cable.
Matrox Multi card
SDI 1 to 4 (Multi-Playback) / SDI 3 and 4 (Multi-I/O) Provide outputs for use with SDI devices. Each SDI output supports HD/SD video and up to 16 channels of embedded audio. The independent and simultaneous SDI outputs allow you to output different video formats at the same time. If your Multi card includes SDI inputs (see “Inputs” on page 13), you can use the SDI inputs and outputs at the same time.
On Matrox Multi-Playback cards, outputs 2 and 4 are the key channels for outputs 1 and 3 respectively. On Matrox Multi-I/O cards, output 2 is the key channel for output 1. When your Multi card is installed and your system is running, red LEDs illuminate the SDI output connectors. Connect an SDI video/audio cable to a video monitor, VTR, or other SDI device. You can also perform 5.1 surround sound monitoring through an SDI output by connecting to a third-party device, such as an SDI audio de-embedder.
¦NoteSDI outputs are not available on Matrox Multi-Ingest cards.
Chapter 3, Connecting External Devices to Matrox Multi
Page 23
Matrox Multi cable
REF OUT This output provides a loop-through for the external reference
genlock source connected to Multi’s REF IN connector. This allows you to daisy chain the genlock reference input to another device’s reference input. To use the REF OUT connector, the genlock loop-through switch on the Multi card must be enabled (see “Setting the genlock loop-through switch” on page 5).
¡ Important When genlock loop-through is enabled, if you connect an
external genlock source to Multi’s REF IN connector and you’re not using the REF OUT connector, you must terminate the reference signal by connecting a BNC 75Ω terminator to REF OUT.
OUT 1 to OUT 4 (Multi-I/O and Multi-Playback) Allow you to output
two stereo pairs of unbalanced analog audio for monitoring any audio track from the Multi SDI outputs (see “Specifying your analog audio output
settings” on page 20). Connect RCA cables to a VTR, audio mixer, speakers,
or other audio device.
¦NoteThe analog audio outputs are not used on Multi-Ingest cards.
15
Multi input and output descriptions
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16
Your notes
Chapter 3, Connecting External Devices to Matrox Multi
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4

Configuring Your Multi System

This chapter explains how to configure your Multi settings.
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Introduction

This chapter describes the settings in the Matrox Multi preferences window for configuring your Multi card, and explains how to view information about your Multi card, such as the serial number and software version.
Depending on your Multi hardware, some of the options described in this chapter may not be available, and your Matrox Multi preferences window may not appear exactly as shown.
¡ Important Before defining your settings, make sure that your Matrox Multi
card is installed in your system.

Matrox Multi card selection and settings

This section explains how to select a Multi card for configuration in a system with more than one Multi card installed, and how the Multi card settings are stored.
You can specify different settings for each Multi card in your system by switching between the cards in the Multi preferences window. A Multi card’s settings are automaticaly stored in your system, and appear in the Multi preferences window when the card is selected.
Multi card settings are stored by PCIe slot and Multi card type. For example, if you specify settings for a Multi-Playback card installed in PCIe slot #1, the “Multi-Playback” settings are linked to that PCIe slot. If you move the card to another PCIe slot in your system, you must re-define your settings. However, the “Multi-Playback” settings for PCIe slot #1 remain in your system and apply to any Multi-Playback card installed in PCIe slot #1. By switching the type of Multi card in a PCIe slot and defining its settings, you can use the same PCIe slot for different types of Multi cards. Since the settings are stored by card type, your system can store one setting for each type of Multi card for each PCIe slot.
°To select a Matrox Multi card for configuration:
1 From the Apple menu, click System Preferences, and then click the
Matrox Multi icon.
2 Select the desired Multi card from the Matrox Multi card list. The options
and settings for the selected card will appear in the Multi preferences window.
Chapter 4, Configuring Your Multi System
Matrox Multi preferences window (partial view)
Page 27

Specifying your genlock settings

¦NoteGenlock settings do not apply to Matrox Multi-Ingest cards.
You can select the source to which you want to genlock all devices connected to the Multi outputs (see “Outputs” on page 14). You can genlock your Multi outputs to either an external genlock source, Multi’s internal genlock, or to any source connected to a Multi SDI input (Matrox Multi-I/O only). If required, you can also adjust the timing offset for each Multi video output.
¡ Important The selected genlock source applies to all Matrox Multi outputs. To
ensure good output results, make sure that your output format is compatible with your genlock source’s video format.
1 From the Apple menu, click System Preferences, and then click the
Matrox Multi icon.
2 If you have more than one Multi card installed in your system, select the card
that you want to configure from the
Multi card selection and settings” on page 18).
3 Click Genlock.
Matrox Multi card list (see “Matrox
19
4 Under Output Genlock Source, select the source to which you want to
genlock all Multi outputs. When a source is connected to a Multi input, or its REF IN connector, Multi automatically detects the format of the signal and displays it next to the corresponding input:
$ Internal Genlock to Multi’s internal reference signal at the selected
frame rate.
Specifying your genlock settings
Page 28
20
$ External (REF IN) Genlock to an external analog genlock source that is
connected to Multi’s REF IN connector, such as a bi-level analog black burst for SD or a tri-level sync for HD, or a VTR that has a built-in TBC.
$ Input 1 and 2 (Multi-I/O only) Genlock to the source connected to the
SDI input.
¡ Important To ensure good output results, make sure that your genlock
source’s video format is compatible with the Multi video output format.
5 Use the settings under Video Output Timing Offset to adjust the
horizontal timing of the video output relative to your genlock source for each Multi SDI output. This lets you compensate for cable delays within your system.

Specifying your analog audio output settings

¦NoteAnalog audio output settings do not apply to Matrox Multi-Ingest cards.
The Matrox Multi analog audio outputs (OUT 1 to 4) let you monitor any audio pair from any Multi SDI output. You can choose to use your Multi card’s default audio mapping settings, or customize the settings to suit your needs.
The Multi-I/O and Multi-Playback analog audio outputs are always genlocked to the genlock source selected on the
settings” on page 19).
Genlock pane (see “Specifying your genlock
¦NoteTo mute a Multi analog audio output pair, select Enable audio mapping
on the
Analog Audio Ouput pane, and then select Mute for the corresponding
audio pair.
1 From the Apple menu, click System Preferences, and then click the
Matrox Multi icon.
2 If you have more than one Multi card installed in your system, select the card
that you want to configure from the
Multi card selection and settings” on page 18).
Chapter 4, Configuring Your Multi System
Matrox Multi card list (see “Matrox
Page 29
3 Click Analog Audio Output.
Matrox Multi-I/O
Matrox Multi-Playback
21
Specifying your analog audio output settings
Page 30
22
4 Select or clear the Enable audio mapping option. Enable this option to
customize the audio mapping settings as explained in step 5, or clear this option to use your Multi card’s default audio mapping settings. By default, analog audio output pairs 1/2 and 3/4 will automatically output audio tracks 1/2 and 3/4 respectively from the source connected to Multi SDI output 1. The analog audio outputs are genlocked to the source selected on the
Genlock pane (see “Specifying your genlock settings” on page 19).
5 If you selected the Enable audio mapping option, customize your Multi
card’s audio mapping as follows:
$ Multi-I/O Select the Source of the audio, and then the Audio tracks
that you want to monitor for each audio output pair. The specified tracks will be routed to the corresponding Multi analog audio output connectors for monitoring.
$ Multi-Playback For each of the Multi analog audio output pairs, select
the
Source of the audio and the Audio tracks that you want to monitor.
The specified tracks will be routed to the corresponding Multi analog audio output connectors for monitoring.
¦NoteThe currently selected genlock frame rate is displayed to the right of
the
Enable audio mapping option. See “Specifying your genlock settings”
on page 19 to modify your genlock settings.
$ You can mute a Multi analog audio output pair by selecting Mute for the
corresponding audio pair.
Chapter 4, Configuring Your Multi System
Page 31

Viewing Multi information

To view your Multi’s serial number, firmware version, and software version:
1 From the Apple menu, click System Preferences, and then click the
Matrox Multi icon.
2 If you have more than one Multi card installed in your system, select the card
that you want to configure from the
Multi card selection and settings” on page 18).
3 Click Info.
Matrox Multi card list (see “Matrox
23
4 If a message appears indicating an unsupported firmware version on your
Multi hardware, you must update the Multi firmware as explained in
“Updating your Multi firmware” on page 6.
Specifying your analog audio output settings
Page 32
24
Chapter 4, Configuring Your Multi System
Page 33
A
Supported Input and
Output Formats
This appendix provides information on the video formats supported on the Multi inputs and outputs.
Page 34
26

Supported video formats

The following table lists the video formats that are supported on the Multi inputs and outputs. For a list of video formats that are supported by your third-party application, see your application’s documentation.
NTSC 4:3 720p at 60 fps
NTSC 16:9 1080p at 23.98 fps
PAL 4:3 1080p at 24 fps
PAL 16:9 1080p at 25 fps
486PsF 4:3 at 29.97 fps 1080p at 29.97 fps
486PsF 16:9 at 29.97 fps 1080p at 30 fps
576PsF 4:3 at 25 fps 1080PsF at 23.98 fps
576PsF 16:9 at 25 fps 1080PsF at 24 fps
720p at 23.98 fps 1080PsF at 25 fps
720p at 24 fps 1080PsF at 29.97 fps
720p at 25 fps 1080PsF at 30 fps
720p at 29.97 fps 1080i at 25 fps
720p at 30 fps 1080i at 29.97 fps
720p at 50 fps 1080i at 30 fps
720p at 59.94 fps
Input and output formats
Appendix A, Supported Input and Output Formats
Page 35
B

Matrox Multi Specifications

This appendix provides specifications for all Matrox Multi cards.
Page 36
28

General

Connections

• Video formats NTSC, PAL, 1080p/i/PsF, 720p, 576PsF, 486PsF
• Regulatory compliance
$ FCC Class B, CE Mark Class B, ACMA C-Tick Mark, VCCI
$ RoHS Directive 2002/95/EC
• Matrox Multi card
$ Standard three-quarter-length PCIe (x8) card
$ PCB dimensions: 231.8 mm × 106.7 mm (9.125" × 4.2")
Typical operating voltages and current consumption
Voltage +3.3 V +12 V
Current 3.0 A 1.1 A
Total power consumption: 23.1 watts
• Genlock reference input (REF IN)
$ HD analog tri-level sync or SD analog bi-level black burst
$ BNC connector (75 Ω)
$ User-configurable termination
• Genlock reference output (REF OUT)
$ HD analog tri-level sync or SD analog bi-level black burst
$ Loop through
$ BNC connector (75 Ω)
• Longitudinal time code (LTC) input
$ Compliant with SMPTE 12M
$ BNC connector (75 Ω)
RS-422 D-sub connector (9 pins)

Video

• SDI input (Multi-Ingest/Multi-I/O)
$ 16 channels of embedded SDI audio (SMPTE 272M, 299M)
$ 24-bit, 48 kHz
$ SD/HD: Compliant with SMPTE 259M, 292M, and 424M
$ BNC connector (75 Ω), terminated
$ Equalized input for maximum cable length support
Appendix B, Matrox Multi Specifications
Page 37
SDI output (Multi-Playback/Multi-I/O)
$ 16 channels of embedded SDI audio (SMPTE 272M, 299M)
$ 24-bit, 48 kHz
$ SD/HD: Compliant with SMPTE 259M, 292M, and 424M
$ BNC connector (75 Ω)

Audio

Unbalanced analog audio outputs
$ 2x stereo pair
$ RCA connectors (75 Ω)
$ Output impedance: < 200 Ω
$ Maximum output level: 4.16 V
(+5.6 dBu)
p-p
• Unbalanced analog audio performance
$ Sampling frequency: 48 kHz (using 64x oversampling)
$ Quantization: 24 bits
$ S/N: > 95 db
$ THD+N at 1 kHz, nominal level: < 0.015%

Environmental specifications

• Minimum/maximum ambient operating temperatures: 0 to 50º C
• Minimum/maximum storage temperature: –40 to 75º C
• Maximum altitude for operation: 3,000 meters
• Maximum altitude for transport: 12,000 meters
• Operating humidity: 20 to 80% relative humidity (non-condensing)
• Storage humidity: 5 to 95% relative humidity (non-condensing)
29
Environmental specifications
Page 38
30
Your notes
Appendix B, Matrox Multi Specifications
Page 39
C

Matrox Customer Support

This appendix explains how you can register your Matrox product and obtain customer support.
Page 40
32

How to get Matrox customer support

For issues relating to the Matrox Multi hardware or Multi hardware settings as described in this document, contact Matrox customer support. However, since your Matrox Multi card is designed to be used with third-party applications, contact the third-party company (application provider) directly if you require support for issues relating to your application.

Registration

You can register your Matrox product in the Matrox Support section of our website at www.matrox.com/video/support.
Only registered users are entitled to customer support, software updates, special promotional offers, and access to our user forum.

Keep up to date with our website

In addition to registering your Matrox product, our website offers you up-to-the-minute information about Matrox products and software updates. Be sure to place our site in your favorites or bookmarks:
www.matrox.com/video/support.

Contacting us

Matrox is proud to offer worldwide customer support. Please use the contact information for your Matrox product and area as provided on our website at
www.matrox.com/video/support.
Appendix C, Matrox Customer Support
Page 41

Index

A
Analog audio
outputs
15
settings 20
C
Computer system
See Mac system
Connections
available on Matrox Multi input and output descriptions 13 Multi cable to Mac system 11 RS-422 12 SDI 11
Customer support 32
10
D
Device control, RS-422 connection 12
F
Firmware, updating 6
G
Genlock
REF IN
14
REF OUT 15 specifying settings 19 timing offset controls 20
H
Hardware
See Multi card
I
Inputs
descriptions REF IN 14 SDI 13 supported video formats 26
Internet site, Matrox 32
13
L
License agreement i
M
Mac system
connecting the Multi cable installing the Multi card 6 requirements 2
Matrox
contacting us WWW site 32
Multi card
before you install installing 6 registration 32 safety precautions 4 selecting in the preferences window 18 specifications 28 updating firmware 6
32
4
11
O
Outputs
analog audio analog audio settings 20 descriptions 14 REF OUT 15 SDI 14 supported video formats 26 video timing offset 20
15
P
Preferences window
specifying audio output settings specifying genlock settings 19 viewing Multi card information 23
R
REF IN
description specifying genlock settings 19
REF OUT
description
Registering your Matrox product 32 Returning procedure iv RS-422, connection 12
14
15
20
Page 42
16
S
SDI
connections inputs 13 outputs 14
Service, returns iv Settings
audio output genlock 19 selecting a Multi card 18
Software
installation
removing 7 Specifications 28 Style conventions 2 System requirements 2
11
6
T
Technical support 32
W
Warranty i Warranty, standard i WWW site, Matrox 32
20
Index
Page 43
Compliance Statements
USA
FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide These devices have been tested and fo und to comply with the l imits for a Class B
digital device, pursuant t o Part 15 of the FCC Rules. These limits are des igned to provide reasonable protection against harmful interference in a residential installation. This equipment generates, u ses and can radiate radi o frequency energy and, if not install ed and used in accordance wit h the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interferen ce to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving ant enna • Increase the separatio n between the equipment and receiver • Connect the equipment into an outlet on a circuit different from th at to which the receiver is connect ed • Consult the dealer or an experienced radio/TV tech nician for help.
WARNING Changes or modifications to this unit not expressly approved by the p arty responsible for the compliance could void the user’s authority to operate this equipment. The use of shielded cables for con nection of equipment and other peripherals to the card is required to meet FCC requirements.
Declaration of conformity of a Class B digital device according to the FCC rules
We, the Responsible Party Matrox, 625 State Route 3, Unit B, Plattsburgh, NY 12901-6530 • Telephone: (514) 822-6000 (ext. 2026) • Attention: Conformity Group
Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. Any question regarding this declaration should be forwarded to the above coordinates.
Canada
(English) Industry Canada Compliance Statement
Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class B limits f or radio noise emi ssion from digital
apparatus devices set out in the Radio Interference Regulation of Industry Canada.
(Français) Conformité avec les exigences du ministère de l’Industrie Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ces appareils numériques n’émettent aucun bruit radioélectrique dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Japan
VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide These are Class B products based on the standard of the Voluntary Control Council
for Interference from I nformation Technology Equipment (VCCI). If th ese are used near a r adio or television receiver in a do mestic environment, they may cause radio interference. Install and use the equipment accord ing to instructions in th e manual.
Europe
(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2006/95/EC for a Class B digital
device. They have been tested and found to comply with EN55022/C ISPR22 and EN55024/CISPR24. In a domestic environment these pr oducts may cause r adio interference in which case the user may be req uired to take adequate measu res.To meet EC requirements, shielded cables m ust be used to connect e quipment and other peripherals to the card . These products have been tested in a typical class B co mpliant host system. It is assumed that these products will also achi eve compliance in any class B compliant system.
(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive communautaire 2006/95/EC pour les unités
numéri ques de cla sse B. Les tests effec tués ont p rouvé qu’el les sont co nformes au x normes E N55022/CISP R22 et EN55 024/CISPR 24. Le fonctionnement de ces produits dans un environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre l’équipement ou autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typique compatible classe B. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe B.
(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen EC Direk tive 2006/95/EC für ein digitales
Gerät Klasse B. Sie wurden getestet und entsprechen demnach EN55022/CISPR22 und EN55024/CISPR24. In einer Wohnumgebung können diese Prod ukte Funkinterferenzen erzeugen, und der Benutzer kann genötigt sein, entsprechen de Maßnahmen zu ergreifen. Um EG-Anforderungen zu entsp rechen, müssen zum Anschließen des ausrüstun g und anderer Peripheriegeräte an die Karte abgeschirmte Kabe l verwendet werden. Diese Produ kt wurden in ein em typischen, der Klasse B entsprechenden, Host-System getestet. Es wird davon ausgegangen, daß diese Produkte auch in jedem Klasse B entsprechende n System entsprechend f unktionieren.
(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 2006/95/EC relativamente ai dispositivi
digitali di Classe B. Sono stati provati e sono risultati conformi alle norme EN55022/CISPR22 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze, nel qual caso all’ utente potrebbe venire rich iesto di prendere le misure adeguate. Per sodd isfare i requisiti CEE, l’apparecchiatur a e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico sistema host conforme alla classe B . Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi sistema conforme alla classe B.
(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Es tos disposit ivos cump len co n la directiva d e la CE 2006/ 95/EC
para disposit ivos dig itales de Cla se B. Dichos dispositivos ha n sido sometidos a p rueba y se ha compro bado que cumplen con l as nor mas EN 55022/C ISPR22 y EN5502 4/CISPR24. En entornos re sidenciales, estos pr oductos pue den cau sar in terfer encias e n las comunic acion es por radio; en tal caso el usuar io deberá adop tar las medidas adecuadas. Para satisfacer las disposicione s de la CE, deberán utilizarse cables apantallad os para conectar el equipo y dem ás periféricos a la tarjet a. Estos productos han sido sometidos a prueba en un típico sistema anfitrión que responde a los requisitos de la clase B. Se supone que estos pr oductos cumplir án también con la s normas en cualquier s istema que responda a los requisitos de la clase B.
Page 44
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