Matrox Millennium G450 LE, X2000, X4000, Millennium G450 User Guide

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Millennium G450 • Millennium G450 LE

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User Guide

10711-301-0102

2000.08.25

Hardware installation

This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual.

WARNING:

it to cool before you touch any of its internal parts. Also, static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your computer). When handling a card, carefully hold it by its edges and avoid touching its circuitry.

Switch to the standard VGA display driver

If you’re running Windows 95/98/2000 on your computer, this step isn’t necessary. If you’re using another operating system (for example, Windows NT 4.0), see its

documentation for how to switch to VGA mode.

Open your computer and

To avoid personal injury, turn off your computer, unplug it, and then wait for

remove your existing graphics

card

Turn off your computer and al l perip he ra ls such as your monitor or printer. Open the computer and remove your existing graphics card (if any). (If gra ph ics hard w a re is b u ilt into the motherb oard of your computer, this graphics hardware should automatically disable itself after your Matrox card is installed.)

* With multi-display mode, you may be able to use your existing graphics card. For Windows 98/2000, see Wind ows 98/2000

online help under “ Multiple D isplay Su pport”. F or W indo ws NT 4.0, only Matrox gra phics card m odels supp orted b y the Mat rox display driver can be used.

2 Matrox Graphics Card – User Guide

Choose an expansion slot

Most computers have different types of expansion slots. Choose an AGP or PCI slot, depending on the type of Matrox card you have. Your system manual should identi fy the location of each typ e of expansion slot in your computer.

(Back of computer)

AGP slot

PCI slot

ISA slot

WARNING:

Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both.

If you have an AGP card,

don’t

plastic tab (see pi ctu re ) into the sl ot.

Insert your Matrox card

Remove the cover for the slot you intend to use.

Save the sc rew for the mou nti ng bracket. Position your Matrox card over the expansion slot you’ve chosen.

Push the card in f ir mly a nd e v enly u ntil it’s ful ly sea ted in th e slot .

Replace the scre w to secur e the br ack et of your Matrox card to the computer frame.

insert the

Plastic tab

AGP cardPCI card

Matrox Graphics Card – User Guide 3

Connect your monitors

Simply plug yo ur mo ni tor ca ble s into th e monitor connecto rs on yo ur M atr ox card.

Main connector

Make sure each end of the monitor cables are properly conn ec ted a nd fas ten ed .

Note:

Before you restart your co m puter,

Secondary connector

make sure your monitors are turned on. Do this each time you restart your computer. Otherwise, the software may not be able to properly detect your monitors.

Note:

With the special TV output adapter*

If you only have one monitor,

use this connector.

included with your Matrox product, you can connect a TV or video recorder to the

secondary

connector on yo ur graphi cs card. For more in for ma tio n, see “TV outp ut” in the online vers ion of this guide.

* If your Matrox product was inclu ded with your computer, your product may not include this adapter.

TV output adapter

Your Matrox card is now installe d. To get the most out of your Matrox card, ins tall Matro x softw are – see “Softw are in sta lla tio n”, page 5.

4 Matrox Graphics Card – User Guide

Software installation

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This section desc rib es ho w to in sta ll Matro x softw a re fo r

NT 2

Windows 95/98*/2000 or NT 4.0

see the

Readme

CD-ROM.)

file in th e root folder o f the M atrox in stallatio n

. (For other o perating syst ems,

Windows 2000 or NT 4.0 –

Y ou may need administr ator rights to install certain softw are. For mo re informatio n, see W indow s documentation.

Restart your computer

hardware when you restart. If Matrox display drivers haven’t been previously installed,

If you’re using Windows 95/98/2000

, it detects new

Windows reports finding a PCI adapter (even if you have an AGP card). Windows prompts you to install a display driver. Follow the on-screen instructions. (The Matrox Windows 95/98 display dri ver is in the Windows 2000 display driver is in the

Install required software

folder of your Matrox insta llation CD-R OM. The Matrox

Win9x

folder.)

Win2k

After your computer has restarted, insert (or reinsert)

the Matrox ins tallation CD-R O M in yo ur CD-ROM drive – the se tup pro gram au tomatica lly

†

starts.

This setup program works with Windows 95/98/2000 and NT 4.0, and detec ts which operating system you’re using . If the req ui red di sp lay so ftware isn’t already installed, the setup program automatically prompts you to install this software. Follow the on-screen instructions.

After the require d display so ftware is i nstalled, yo u’re prompted to res tart your com puter for changes to take effect. Leave your Matrox CD-ROM in your CD-ROM drive.

Install optional software

After your computer restarts, the setup program shows you a list of additional items you can install. For each item you want to install, select a list item, click

Install

, then follow the on-screen instructions.

Set up your display software

* Unless otherwise indicated, re fe re nc e s to † If Windows doesn’t automatically start the setup p rogram, you can start it ma nually from the root folder of the CD-ROM.

Windows 98

apply to

See “Softw are se tup”, pa ge6.

Windows Me

(Millennium Ed ition).

Matrox Graphics Card – User Guide 5

Software setup

9595

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898

Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox gr ap hic s card . This sect ion ha s impo rta nt info rmation on how to con f i gur e your display settings using Matrox PowerDesk software.

Accessing PowerDesk property sheets

Many display controls are on M atrox Po werDesk prope rty sheets. You can identify Matrox Po w erD es k pro pe rty sh ee ts b y the ic on ap pe ari ng on th e tab. T o acces s these property sheets:

Windows 95 –

Windows 98 /2000 –

Properties

display before clickin g

Windows NT 4.0 –

Display Properties

Right-click your Windows desktop background, then click

Settings

Advanced

Click

. If you’re using a multi-dis pla y desktop, select a

Programs

Matrox PowerDesk NT

Also, to quickly access PowerDesk features, click the Matrox QuickDesk icon ( ) on your Windows taskbar.

Note:

Multi-display mode is supported under Windows 98/2000 and NT 4.0. For more information on multi-display mode, see Windows 98/2000 online help under “Multiple Display support” and see “DualHead Multi-Display setup”, page 7. (Windows 95 doesn’t support multiple displays.)

Monitor setup

Before changi ng your displ ay re solution, color palette, or other Matrox PowerDesk settings, make sure correct so ftware monitor s ett ing s are se lec ted . If y ou have a Plug -a nd- Pl ay (D DC ) monitor , the correct settings are usually automatically selected. The following explains how to make sure your monitor settings are okay.

WARNING:

permanently damaged . F or m ore infor m at i on , se e your monitor manual.

If incorrect software monitor settings are applied,

monitors can be

some

Properties

Matrox

6 Matrox Graphics Card – User Guide

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9898

Windows 95/98/2000 –

automatically use the correct settings for your monitor. To make sure the correct monitor is

If you have a Plug-and-Play (DDC) monitor, Windows should

selected in Windows:

Right-click your Windows desktop background, then click

Depending on what version of Windows you have, click

Advanced Properties

desktop, select a display before clicking

If the monitor na me listed do esn’t ma tch your mo nitor , click the

Monitor

, or

Advanced

Monitor

Advanced

Properties

Change Display Type

Settings

. If you’re using a multi-display

Change

button to selec t

a new monit or nam e . F oll ow the on-screen in str uct ion s. For more information on Windows monitor settings, see Windows documentation. If you want to customize your Windows monitor settings:

Access the PowerDesk

Monitor Settings

property sheet (see “Accessing PowerDesk

property sheets”, page 6).

Depending on what you want to do, click one of the buttons in the

selection method

box, then follow the on-screen instructions.

Monitor settings

Windows NT 4.0 –

Click

Monitor

If you ha v e a Plug-and- Play monitor:

Make sure the

selected. If so, th e Matrox d isplay dri ver

monitor. If not, click this button, then click

Programs

Plug-and-Play (DDC) monitor

Matrox PowerDesk NT

button is

automatically

Apply

Matrox Display Properties

uses the correct s ettings for y our

If you don’t have a P l ug -and-Play monitor:

See if the

Default monitor (60 Hz)

button is selected. If so, use the Matro x moni tor sel ection method . Fo r more infor matio n on Matr ox mon itor selection, see Matrox PowerDesk online documentation.

, or

DualHead Multi-Display setup

With your Matrox graphics card, you can enable a second display (for example, a computer monitor or a TV) as part of your Windows desktop. This is the Matrox

DualHead Multi-Display

use this feature:

Windows 98 –

Access the PowerDesk

DualHead

property sheet (see “Accessing PowerDesk property

sheets”, page 6).

Select the

DualHead Multi-Display

option button.

Matrox Graphics Card – User Guide 7

feature. To

Click OK "

If multi-display mode isn’t automatically enab led w he n you re sta rt Windows:

a b

Yes

to restart your computer and for changes to take effect.

Right-click your Windows desktop background, then click Select the disabled dis pl ay, enable the

monitor

check box, then click OK.

Extend my Windows desktop onto this

Properties

Windows 2000 –

Settings

Access the PowerDesk

DualHead

property sheet (see “Accessing PowerDesk property

sheets”, page 6).

Select the Click

DualHead Multi-Display

Multi-Display Settings

option button.

to adjust your DualHe ad M ult i-D isp lay se tti ngs . Clic k OK

when you’re done.

Click OK "

Move the

for changes to tak e effect.

Screen area

slider to adjust your displ ay resolution and to selec t single-display or DualHead Multi-Display mode. A DualHead Multi-Display resolution is twice as wide or tall as its corresponding single-display resolution. For example, 640 × 480 is a single-display resolution and 1280 × 480 is a DualHead Multi-Display resolution.

Click OK to accept your changes.

Note:

In DualHead Multi-Display mode under Windows 2000, Windows treats the main and secondary di splays as a sin gle display (w hich the Mat rox display d rive r divid es between two monitors). As a result, these displays always use the same resolution and color palette settings. The resolution of both displays is limited by the display with the lower maximum resolution.

Windows NT 4.0 –

Click

DualHead

Programs

Matrox PowerDesk NT

Matrox Display Properties

Select the

Click OK "

Click

Settings

Click

8 Matrox Graphics Card – User Guide

DualHead Multi-Display

Yes

to restart your computer and for changes to take effect.

Programs

Multi-Display Desktop

option button.

Matrox PowerDesk NT

().

Matrox Display Properties

NT 29xNT

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Move the

Desktop area

slider to adjust your multi-display desktop, then click OK to

accept your changes.

Note:

In multi-display mode und er W ind ow s NT 4.0, t he same display re solution and colo r

palette is used for each display.

Other DualHead features

If your Matrox g raphics car d has a secon d monitor co nnector yo u can also us e these featu res:

Windows 95/98/2000 or NT 4.0 –

DualHead Clone

– View a copy of your m ain di sp lay on yo ur se co nd ary di sp lay. Each

display can use different monit or se ttin gs (r e f r esh rates).

DualHead Zoom

– U se your seconda ry display to vie w a zoome d-in portion of yo ur main

display.

Windows 95/98/2000 –

DualHead DVDMax

– Play digital video in a window on your main display and, at the

same time, view that video full-screen on a TV.

Note:

You can also use your main and secondary display for two distinct views in games that use the DualHead Multi-Display feature. For more information on games that use this feature, see the Matrox Web site (www.matrox.com/mga

More PowerDesk information

For more in for ma tio n on Matrox P o we rD es k:

Windows 95/98/2000 or NT 4.0 –

NT 2

For context-sensitive help where available, click the “” icon in the title bar, then click

the item you want help on. Right-click a help topic for a pop-up menu th a t lets you print or copy it. (Some help topics are only available through context-sensitive help.)

Windows 95/98/2000 –

Access the Po we rDesk

sheets”, page 6), then click

Windows NT 4.0 –

Click

Information

Click

Programs

Information

property sheet (see “Accessing Po werDes k property

Help

View Readme File

Matrox PowerDesk NT

Matrox Display Properties

Matrox PowerDesk Guide

Readme

Matrox Graphics Card – User Guide 9

Troubleshooting

Basic procedures

This section explains basic procedures that are referred to by some troubleshooting items in this guide.

Restarting in safe mode

What follows is information on how to restart your computer in

safe mode

(or

VGA mode

If your primary display is

Windows 95/98/2000 or NT 4.0 –

NT 29xNT

Restart your computer:

Windows 95 /98 –

Windows 2000 –

Windows NT 4.0 –

Windows 95/98/2000 –

menu to appear. (With Windows 98, if [F8] doesn’t wor k, instead try pres sing and holding [Ctrl] before Windows starts.)

Select “safe mode” or “VGA mode”, then press [Enter].

If your primary display is

Windows 95 /98 –

9x9x

Press [Ctrl]+[Alt]+[Del] twice to restart your computer.

Windows starts, press [F8] for the Windows startup menu to appear. (With

Before

Windows 98, if [F8] doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)

Select “safe mode”, then press [Enter].

Windows 2000 –

usable

unusable

Click

Click "

Windows starts, press [F8] for the Windows startup

Before

Shut Down

Restart

, select

" OK.

Restart

, then click OK.

Restart your computer

Yes

Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " [$] (down arrow) " [Enter] to restart your computer.

10 Matrox Graphics Card – User Guide

Windows starts, press [F8] for the Windows startup menu to appear.

Before

Select “safe mode”, then press [Enter].

Windows NT 4.0 –

Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " [$] (down arrow) " [Enter] to restart your computer.

From the startup menu, choose Windows “VGA mode”.

Main troubleshooting

This section addresses possible problems that could prevent you from using your computer.

Problem Computer doesn’t display information or boot after Matrox card is installed

Cause

Solution

Cause

Solution

Cause

Solution

Your Matrox card may not be properly installed.

Make sure y ou r M at rox c ard is pr op erl y inst all ed . Spec ifically, make sure th e c ar d is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, pag e2.

There may be an u nsupport ed graphics adapter in your co mpute r . (For Matrox

mode

in Windows NT, all graphics cards in your computer must be Matrox cards supported

by the display driver.)

If an unsupported gr ap hic s car d is plug ge d into an expansion slot, re move it.

If a graphics adapte r is b ui lt into yo ur co mp ut er mo the rb oa rd, yo ur sy ste m may not have automatically disabled it when you inserted your Matrox card. Check your system manual for instructions on how to disable your compu ter’s built-in graphics adapter.

Your computer BIOS (Basic Input/Output System) may not be up to date. For more information on yo ur co mp ut er BI OS , see yo ur sys tem man ua l.

Reinstall your pr evious graphics ca rd and, if poss ible, update your comput er BIOS. Thi s can usually be do ne with so ftware f rom the m anufactu rer of you r compute r . Contact your syst em vendor or manufacturer to get a BIOS update for your computer.

To get the correct BIOS update, you may need to know the serial number your computer displays when it restarts. (This number is usually in the lower-left corner of the display.)

multi-display

Matrox Graphics Card – User Guide 11

Cause

Solution

The BIOS of your Mat rox gra ph ics ca rd m ay ne ed to b e upda te d or r est or ed.

For adv anced users –

If you have another VGA-compatible graphics card (ISA or PCI), you

can try resettin g the BI OS of you r Mat rox gr ap hic s car d.

Turn off your computer and insert the other graphics card into an expansion slot. For more information on expansion slots, see “Choose an expansion slot”, page 3.

Plug your monitor into the other graphics card and restart your computer.

Note:

Make sure yo ur co mp ute r use s the oth er gr aph ic s card to co nt rol your pr im ary display . The graphic s card that contr ols your primar y display is the on e that first d isplays information wh en you resta rt y o ur comp uter. (A DualHead-supporting graphics card may display this startup information on both of its displays at the same time.)

Your computer BIOS (Basic Inpu t/Out put Sys tem) and the slot type ( ISA, P CI, or AGP – see “Choose an e x pa ns ion sl ot”, page3) of each graphics card help determine which graphics card controls your primary display.

To control which graphics card is used for your primary display, you may be able to change the configuration of y o ur comp ute r B IO S. For information o n how to cha n g e your computer BIOS settings, see your system manual.

Make sure

Matrox System Utilities

are installed on your computer. (These can be

installed from your Matrox CD-ROM.)

Restart your computer in DOS mode, then type:

cd c:\matrox\util upbiosdos

Turn off your computer, remove the other graphics card, then plug your monitor into

[Enter]

your Matrox graphics card.

Restart your computer.

Problem Wrong color balance, screen image off-center, or no picture at all

Cause

Solution

Cause

Solution

12 Matrox Graphics Card – User Guide

Your monitor video controls may be improperly set.

Adjust your monitor controls (brightness, contrast, and so on). For more information, see your monitor manual.

Your monitor may not be properly connected.

Make sure your monitor is properly connected to the correct connector on your Matrox graphics card (see “Connect your monitors”, page 4).

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Solution

Make sure the monitor power cable is firmly in place.

Make sure the con ne cti on to the b ack of the m oni tor is firmly in place. If your monitor uses BNC input, make

sure the Red ( Horizontal Sync ( wire), and Vertical Sync (

), Green (G), Blue (B),

HSYNC

– white or gray

VSYNC

– black

wire) connections are firmly in place and

Cause

Solution

plugged into the correct input.

If your monitor uses BNC input, one or more connection settings may be incorrect.

Set each of your monitor RGB input and sync switches (if available) to 75 ohms, with the

Bayonet Nut Connect (BNC)

sync set to “external”. These controls are us ua lly sw itc he s on the ba ck of your mon itor.

Cause

If display problem s occur af ter th e star tup sc re en of yo ur op era tin g sys tem , yo u r sof tw a re monitor settings may be incorrect.

Solution

NT 29xNT

Make sure correct software monitor settings are sele cte d. If your primary display is still usable, see “M on ito r set up”, pag e6. Otherwise, see the next

troubleshooting it em .

Problem After the startup screen, or after display settings are changed,

the screen image is garbled or unusable (blank screen, rolling or overlapping screen images)

Cause

The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor w as ne ver selected in th e sof tw a re an d the dis pla y res olu tio n w as changed to one your mo nitor doesn’t support, or if th e m o nit or co nn ect ed to y our c om pu ter was changed without changing it in the software.

WARNING:

If incorrect software monitor settings are applied,

monitors can be

some

permanently damaged . F or m ore infor m at i on , se e your monitor manual.

Solution

Windows 95/98/2000 –

If your primar y display is unus able, res tart you r compu ter in sa fe mode (see “Restarting

in safe mode”, page 10).

Right-click the Windows desktop background, then click

Move the to its lowest setting, then click

Desktop area

(Windows 95) or

Matrox Graphics Card – User Guide 13

Screen area

Properties

Settings

(Windows 98/2000) slider down

Restart your com pu ter no rmally.

Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 6).

Make sure you’re not using inappropriate monitor setting customizations: Access the PowerDesk

sheets”, page 6), then click

Restore your original display settings (see steps 2 and 3).

Note:

In multi-display mode (see “DualHead Multi-Display setup”), each monitor has its

Monitor Settings

property sheet (see “Accessing PowerDesk property

Delete all customizations

own moni tor se ttin gs (refr esh ra te s).

Windows NT 4.0 –

If your primary display is unusable, restart your computer in VGA mode (see

“Restarting in safe mode”, page 10).

Right-click the Windows desktop background, then click

Properties

Settings

Windows may prompt you that the display settings are incorrect for the current mode; click

to continue.

Move the

Restart your com pu ter no rmally.

Select a monitor with the Matrox PowerDesk

Desktop area

slider down to its lowest setting, then click OK.

Monitor

property sheet, then adjust your display setting s. F or m ore in fo rm atio n, se e the Ma tro x Po w er De sk on lin e documentation.

14 Matrox Graphics Card – User Guide

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Cause

Solution

NT 2

Files on your system may have been deleted or corrupted.

Remove, then restore Matrox software:

Note:

Before removing software, make sure you have all the necessary files to reinstall

software that may still be needed. Also, make sure the display driver you reinstall supports

Matrox products in your computer.

all

Windows 95/98/2000 or NT 4.0 –

If your primary display is unusable, restart your computer in safe mode or VGA mode (see “Restarting in safe mode”, page 10).

To remove Matrox software:

Windows 95/98/2000 –

Programs Add/Remove

Windows NT 4.0 –

System Utilites

(double-click) "

Yes

. For more information, see the

Click

Matrox Graphics Software (remove only)

Settings

. Run the separate uninstall program included with

Control Panel

file on your Matrox

Readme

installation CD-ROM.

After removing Matrox software, install the latest display driver for your Matrox graphics card. You may also need to reinstal l othe r Mat rox s oft w ar e.

Add/Remove

Matrox

Matrox Graphics Card – User Guide 15

More information

W e p ro vide a dditio nal d ocum entati on in hel p f iles, Document F ormat) files . To view or print PDF file s, use th e

files, and A dobe Acro bat PD F (Porta ble

Readme

Acrobat Reader

program, whi ch you c an install from the M atro x insta llatio n CD- R O M. This g uide is av ai lable o n the C D-ROM as a PDF file (

Doc\English\Guide\Guide_en.pdf

The online version of this guide has additional information, including the following sections: “TV

output”, “Extra troubleshooting”, “Display information”, “Hardware inf or ma tio n”, “Customer support”, “Warranty”, and “Software lic en se ag ree me nt”.

The “Extra troubleshooting” section includes mor e info rm at ion on th e foll owing problem s:

• Can’t use Windows, Windows reports a

configuration error, and/or can’t install or uninstall Matrox display driver

• Monitor settings aren’t automatically detected

• After game for Windows 95/98/2000 starts, monitor

doesn’t display properly

• Matrox Diagnostic or setup program reports an IRQ

problem

• Game for Windows 95/98 doesn’t start or runs

slower than normal

• After restarting computer, Windows 95/98 warns

that the graphics card isn’t configured correctly

• Using multiple displays under Windows 98/2000 or

NT 4.0, program doesn’t work with main graphics card

• Not all graphics cards in the computer are fully

supported

• In multi-display mode, displays aren’t numbered

consecutively

• Screen image defects appear, program doesn’t run

properly, or Windows doesn’t work properly

• Program window or dialog box doesn’t appear on

screen

• Video file playback is jerky (skipping frames)

• DVD video playback is jerky (skipping frames)

• Can’t play certain DVD videos

• Can’t record DVD video

• TV image is garbled or unusable

• Computer text is hard to read with a TV

• Poor TV or video recorder image quality

• Can’t record video with a video recorder

• Video appears stretched or squished on a TV

• Sound doesn’t record, video files play back with no

sound, or sound output is distorted or too loud

Note:

Be sure to chec k for an y last- minute r elease n otes at th e end o f this ma nual and in the

Matrox CD-ROM

file. Also, check the Matrox Web site (www.matrox.com/mga)

Readme

for the latest Matrox so ftware, technical supp or t, and pr od uct infor ma tio n.

16 Matrox Graphics Card – User Guide

TV output

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You can view or record the sec ond ar y disp la y of you r Mat rox gra ph ics ca rd wi th a TV or a video recorder. This section describes this

Note:

TV output isn’t supported with fu ll-s cre en D OS disp lay m od es (for e xa mp le , the information you see before Windows starts) or with standard VGA mode (for example, when you restart Windows in “safe mode”). Older programs may use these display mo des. Wh ile one of these display modes is in use, your TV displays nothing (black).

Connection setup

Turn off computer

Windows 95/98/2000 or NT 4.0 –

NT 2

Shut down

TV output

" OK, then turn off your computer.

feature:

T o shut do wn your comp uter , click "

Shut Down

WARNING:

Don’t change monitor connections while your computer is turned on. While your computer is turne d on, i t m ay be using monitor se ttin gs tha t are specific to th e cu rrent monitor connections.

If a display device (monitor, TV or video recorder) is connected while your computer is using settings intended for another display device, the display of the new device may be

devices may be permanent ly damaged if incorrect settin gs are

garbled or unusable.

Some

used.

Attach TV adapter

Attach the TV o ut put a dap te r* included with your Mat rox product to the

Analog/TV

card.

* If your Matrox product was included with your computer, your product m ay not include this a dapter.

connector of your graph ics

TV output

adapter

Analog/TV connector

Matrox card

Matrox Graphics Card – User Guide 17

Connect video output

To connect to a TV or a video recorder, you’ll need a composite video (RCA) or S- video cable.

If your video de vi ce (a TV o r a vi de o recorder) didn ’t come with one of these cables, these types of cable are available at most electronics stores. The type of cable you use depends on what your video device supports. Many video devices support composite video connections, and some higher-qua lity video d e vic es suppo rt S-video connections.

Attach one end of your composite video or S-video cable to the appropriate conn ect or on yo ur TV adapter.

Attach the other end to th e connector on your TV

†

or video

recorder.

Before vie w ing or re co rdi ng vi deo output directly from your computer, make sure your TV or video recorder is set up to use your TV has a to

VIDEO

TUNER/LINE

input. For e xample, if

line

TV/VIDEO

switch, set it

; or if your video recorder has

switch, set it to

VIDEO IN

LINE

TV or video recorder

using composite video

TV or video

recorder using

S-video

Composite

video (RCA)

cable

S-video cable

TV adapter

(Note: Using the Matrox composite

video and S-video connectors at the

same time is optional.)

Matrox card

Optionally, if you use the composite video

S-video connectors on your Matrox TV

and

adapter, you can directly connect two different video devices at the same time. To view

record output from the same Matrox video connector, you can connect it to a

and

video recorder an d connect the video record er to a TV. For more infor mation, see yo ur video recorder and TV manu als .

* The labels on your devices may not be consistent with what’s in this guide. Different manufacturers sometimes use different

labels for the same type of controls and connectors. For example, the (or

† If your TV only has an antenna or cable TV connecto r, you can use an

modulato r s ar e a vailable at m o st e le ctr o ni cs stor e s.

18 Matrox Graphics Card – User Guide

). T o match labels, see the documentation for your video devices.

VIDEO 2

connector on your TV may be labeled

VIDEO IN

RF modulator

to connect it to your Matrox card . RF

VIDEO 1

Connect audio output

T ypically , the s ound output fro m a computer comes from speakers connected to your sound card. If you prefer, you can hear or record the soun d output from y our computer using the same TV or video recorder you connect to your graphics card. To do this, you need an au di o cab le wit h a st ere o jac k on one end and two RCA connectors on the other end. If you don’t ha ve th is type of cable, you can buy one at most consumer electronics stores.

Plug the stereo-ja ck en d of the au dio cable into the your sound card.

Plug the other end of the cable into the left ( connectors of your video device. For more information , see yo ur sou nd ca rd manual.

SCART adapter

LINE OUT

) and right (R)

connector on

AUDIO IN

TV or video

recorder

Sound

card

Some video devices in Europe only have SCART connectors. This type of connector includes video

audio, whereas composite video or S-video

and

connectors include only video. If your TV or video re cor de r

uses a SCART

only

SCART connector

connector, you need a SCART cable adapter to connect your co mput er to t hat TV or video recorde r. You need a SCART adapter that has at least 2 or 3 connectors – 1 video and 1 or 2 audio. The video connector has to be either composite or S-video. If you don’t already have this type of adapter, it should be available at your local electronics store. To find out if your TV or your video recorder supports

Composite SCART

adapter with 3

connectors

composite or S-video, see its documentation. T o us e a S CA RT adapter, connect the SC ART end of the adap ter to yo u r TV or v ideo reco rd e r, then

connect the other end to your Matrox TV adapter

* If your sound card has no

output goes to the video device you conne cte d t o.

connector, you can use its

LINE OUT

sound card.

and

connector instead. In this case, all your computer’s sound

SPKR

Matrox Graphics Card – User Guide 19

S-video SCART

adapter with 3

connectors

Software setup

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If a TV or video re corder is conne cted to the seco nd monitor con nector on your Matrox graphi cs card, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, see page 17.)

TV settings have lower resolutions and refresh rates than typical computer monitor settings. Lower refresh rates may re su lt in mo re not icea ble fl i c ker.

Note:

T wo TV standard s are suppo rted for TV output. Th e NTSC sta ndard is used in North America and Japan, among other places. The PAL standard is used in most of Western Europe and in China, among other places.

If an incorrect TV standard is selected in Matrox software, the output from your computer may not appear or record properly on your TV or your video recorder. To find out what standard your TV or video recorder supports, see its documentation.

Windows 98 /2000 –

setup”, page 7.

To add a TV to your Windows desktop, see “DualHead M ult i-D isp la y

NT 29xNT

Windows 95/98/2000 or NT 4.0 –

DualHead Zoom

Windows 95/98/2000 –

, or

DualHead D VDMa x

To adjust TV settings, access the Matrox PowerDesk

T o us e TV ou tp ut, yo u can us e the

features (see “Other DualHead features”, page 9).

property sheet (see “Accessing PowerDesk pro pe rty sheet s”, page6). To adjus t advanced desktop TV settings, click click

DVDMax TV Settings

Windows N T 4.0 –

Matrox Display Properties

TV Settings

Desktop TV Settings

T o adju st TV set tings, cl ick "

Monitor

. T o adjust adv anced TV settings, click

For more information on how you can use your secondary display, see Matrox PowerDesk online help.

* Under Windows NT 4.0, the DualHead DVDMax feature isn’t supported.

DualHead Clone

DualHead

. To adjust advanced DVDMax TV settings,

Programs

Matrox PowerDesk

Advanced

20 Matrox Graphics Card – User Guide

Extra troubleshooting

Graphics

The following troubleshooting items address problems related to graphics cards.

Problem Can’t use Windows, Windows reports a configuration error, and/or can’t install

or uninstall Matrox display driver

Cause

Solution

Cause

Solution

Note: Windows 2000 or NT 4.0 –

software. For more information, see Windows documentation.

The problem may be s pec ific to the motherbo ard in yo ur co mp ut er.

There may be a software update available for your motherboard. To find out what motherboard model your computer is using, see your system manual. For more information, contact the maker of your motherboard or computer. Many motherboard or computer manufacturers have software updates available on their Web site.

Files on your system may have been deleted or corrupted.

Remove, then restore Matrox software. For more information, see page 15.

Windows 95/98 – For advanced users –

then reinstall the latest display d river for your Mat ro x gr ap hics card .

9x9x

Note:

Before removing software, make sure you have all the necessary files to reinstall

software that may still be needed. Also, make sure the display driver you reinstall supports

Matrox products in your computer.

all

You may need administrato r rig hts to instal l certain

Manually remove any old or new display drivers,

Restart your com put er in safe mo de (see “Restarting in sa fe mo de”, page10).

Right-click the

Properties

Click the plus sign ne xt to listed display adapters (click each, then click

My Computer

Device Manager

icon on the W in dows desktop b ack gr ou nd , th en cli ck

Other devices

(if it appears) and

Remove

Matrox Graphics Card – User Guide 21

Display adapters

), then click OK.

. Delete al l

In the following folders, remove all files or folders related to “PowerDesk” ( “Matrox” or “MGA”. (For more information on some files, right-click on them in

Windows Explorer, then click

Properties

Version

. The followi ng paths assum e default

installations and may be different on your computer.)

C:\Windows\Start Menu\Progra m s\StartUp

C:\Windows\Start m enu\Programs

C:\Windows\Sys tem

C:\Pr ogram Files

Note:

Recent version s of Matr ox Po we rDes k for Windows 95/98 (5.x and later) install

files only to your Windows

Click Under

HKEY_LOCAL_MACHINE

Run

, type

System

regedit

folder.

, then click OK.

SOFTWARE

, remove all ite ms starting with “Matrox”

or “MGA”.

Note:

Recent versions of Matrox PowerDesk for Windows 95/98 (5.x and later) store

registry settings under

HKEY_CURRENT_USER

SOFTWARE

settings under

Your

are only accessible if you’re logged in to Window s with yo ur

user name.

pd*.*

Restart your computer, then install the latest display drivers for your Matrox graphics card. You may also need to reinstall other Matrox software.

22 Matrox Graphics Card – User Guide

Problem Monitor settings aren’t automatically detected

Cause

Solution

WARNING:

unusable and

If incorrect softw are m on ito r setti ng s are use d, yo ur dis pla y may bec om e

monitors can be perm a ne ntly da ma ge d. For more info rm ati on, see you r

some

monitor manual.

Note:

T o ch ec k if your m on ito r setti ng s are pro pe rly se lec te d:

Windows 95/98/2000 –

Properties

Settings

select a display before clicking

Windows NT 4.0 –

Right-click your Windows desktop background, then click

Advanced

Access the Matrox PowerDesk

Monitor

Advanced

. If you’re using multi-d isp lay m od e,

Monitor

property sheet (see

“Accessing PowerDesk property sheets”, page 6). If you’re using multi-display mode,

select a display number.

If you see the name of yo ur mo ni tor or “Plug-and-Play”, your monitor settings are properly selected.

If you see the wrong mon ito r nam e,

monitor

(Windows 98/2000 or NT 4.0), your monitor settings aren’t prope rly selecte d.

Unknown monitor

(Windows 95/98), or

Default

Your monitor may not be Plug-and-Play. Most new monitors are Plug-and-Play but many older ones aren’t. Software can’t automatically detect settings for monitors that aren’t Plug- and-Play.

Manually select your monitor settings in the software. For Windows 95/98/2000 or NT 4.0,

see “Monitor setup”, page 6.

Cause

Solution

If a monitor was changed or added while Windows was running, the new monitor may not be detected by the software.

Restart your com pu ter. If your monitor is a Plug-and-Play (D DC ) mo nitor, it sho uld be automatically det ect ed b y t he so ft w are .

Matrox Graphics Card – User Guide 23

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Cause

Solution

Y ou m ay be using B NC connect ors with a Plu g-and-Play m onitor . The Plu g-and-Play fe ature of a monitor can’t be used with BNC connectors.

If there’s an HD-15 connector at the back of your monitor, use this connector instead of the BNC connectors.

connectors

HD-15 connectorBNC (Bayonet Nut Connect)

Problem After game for Windows 95/98/2000 starts, monitor doesn’t display properly

(blank screen, rolling or overlapping screen images)

Cause

Solution

If your game uses a low-resolution (640 × 480 and below ), full-s cre en di spl ay mo de , you r monitor may not support the refresh rate the Matrox driver is using.

Windows 95/98/2000 –

If the game is still running in full-screen mode and your monitor is unusable, exit the game. To do this, press [Alt]+[Tab] Windows taskbar, then click

Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 6).

, right-click the name of th e gam e on th e

once

Windows 95/98/2000 –

If the game is still running in full-screen mode and your monitor is unusable, exit the game. To do this, press [Alt]+[Tab] Windows taskbar, then click

Access the Matrox PowerDesk

Monitor Settings

, right-click the name of th e gam e on th e

once

property sheet (see “Accessing

PowerDesk property sheets”, page 6).

Select customizations from the Matrox list

Click

From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (fo r example,

Standard monitor types

Vesa 1024X768 @60Hz

). Follow the on-

screen instruct ion s to com pl ete th e sele cti on .

24 Matrox Graphics Card – User Guide

Problem Matrox Diagnostic or setup program reports an IRQ problem

k2k

(3D and video programs don’t work)

Cause

Solution

Cause

Your computer or program may not work w ell wit h bus mast eri ng .

Disable bus mastering: (If you want to continue using bus mastering, see the other solutions.)

Windows 95/98/2000 –

Access the Matrox PowerDesk

Options

property sheet (see “Accessing PowerDesk

property sheets”, page 6).

Clear the

Click OK " OK "

Use bus mastering

Yes

to accept the changes and restart your computer.

check box.

Windows NT 4.0 –

Click

Performance

Clear the

Click OK "

Programs

Matrox PowerDesk NT

Use bus mastering

Yes

to accept the changes and restart your computer.

check box.

Matrox Display Properties

Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play” feature is turned off.

Windows 95/98/2000 –

Right-click the

Windows 98 –

Windows 2000 –

To check the display adapter’s IRQ:

My Computer

click

icon on the W in dows desktop b ack gr ou nd , th en:

Properties

click

Properties

Device Manager

Hardware

Device Manager

Click the plus sign to the left of the

Display adapters

. An “X” through an ic on mea ns the hardware has been disabled. A circled exclamation point through the icon means the hardware has a pr ob lem .

Double-click the na me of yo ur M atr ox di spl ay adapter to open a properties dialog box. The type of problem is displayed in the

Device status

Resources

area. Check also the

tab "

Resource type

General

tab

list for an

Interrupt Request

Matrox Graphics Card – User Guide 25

Solution

Cause

Solution

Change settings in your computer BIOS setup utility. If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ

to a VGA a da pte r, make sure they’re enabled. If your computer doesn’t have these options, you may be able to man ual l y as s ign an IRQ to you r gra phi cs card using the BIOS setup utility.

For more information on the BIOS setup utility of your computer, see your system manual or contact your system manufacturer.

Windows 95 /98 –

to them. Each time car ds are mov ed to dif ferent ex pansion slots in your compute r, ne w IRQs

9x9x

Other devices in your computer may have IRQs unnecessarily allocated

may be allocated without old ones being deallocated.

For advanced users –

Note:

Before removing software, make sure you have all the necessary files to reinstall

Remove an d rest ore d evice driv er s.

software that may still be needed.

Restart your com pu ter in safe mo de (see “R est art ing in sa fe mo de”, page10).

Right-click the

Properties

Under or unused devi ce drivers. To rem ove a driver, select its name, then click

My Computer

Device Manager

Display adapters, Network adapters

icon on the W in dows desktop b ack gr ou nd , th en cli ck

, or

SCSI controllers

, remove an y re dunda nt

Remove

you’re not sure wheth er a driver is redun da nt or unuse d, yo u can re move it. When Windows restarts, Windows automatically restores needed drivers or prompts you to reinstall them.)

. (If

Restart your com pu ter no rmally.

Cause

Solution

Your computer’s other BIOS settings may be incorrect.

Reset your computer BIOS settings to the factory defaults using your computer’s built-in BIOS setup utili ty. The factory defaults are usu ally the “safest” settings. Check your syste m manual for more inform a tio n.

26 Matrox Graphics Card – User Guide

Problem Game for Windows 95/98 doesn’t start or runs slower than normal

9x9x

(program uses Microsoft DirectX interface)

Cause

An older ver sion o f Dire ctX m ay be i nstall ed. The M atrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). T o se e wh at ve rsi on of Dire ctX is installed:

Access the Matrox PowerDesk

Information

property sheet (see “Accessing PowerDesk

property sheets”, page 6).

Microsoft DirectX

label.

Solution

Look at the

If DirectX 7.0 or later isn’t installed, ins tall it. Run th e setup progr am from the of the Matrox installation CD -ROM.

Problem After restarting computer, Windows 95/98 warns that

the graphics card isn’t configured correctly

9x9x

Cause

Solution

You may have a conflict because of previously installed display drivers.

Delete all existing display drivers and reinstall Matrox display drivers.

If Windows prompts you to start the start the Wizard, it will

Right-click the

not

My Computer

detect your graphics card.)

Add New Hardware Wizard

icon on the Windows desktop

background.

Properties

Click Click the plus sign next to

Display adapters

Device Manager

Other devices

(if it appears) and

, click

DirectX

Cancel

folder

. (If you

Delete

Remove

Restart your com put er an d rein sta ll the Mat rox disp lay drivers

listed display adapters (click each, then click

all

), then click OK.

(see page 5).

Matrox Graphics Card – User Guide 27

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Problem Using multiple displays under Windows 98/2000 or NT 4.0,

program doesn’t work with main graphics card

Cause

Solution

Y ou r main gra phics card may not b e controlli ng your pr imary disp lay . The graphics c ard that controls your pri mary displa y is the one th at first di splays infor mation whe n you restart your computer. (A DualHead-supporting graphics card may display this startup information on both of its displays at the s a m e tim e.)

Programs that don’t recognize multiple displays may not work with a graphics card unless it’s contro lli ng yo ur pri ma ry di spl ay.

Y our computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI or AGP – see

“Choose an expa nsi on slo t”, page 3) of each graphics card help determine which graphics

card controls your primary display.

If you’re having prob lems with a pr ogram th at can be mo v ed on your W indo ws desk top, run this program on your primary display. Make sure the program window doesn’t overlap any other display. If the program doesn’t work with the graphics card controlling your primary display, or you want your ma in grap hic s card t o c on trol your p ri mar y display, see the other solutions.

Change the conf iguration of yo ur computer BIO S so that the slot type of you r main graphics card has priority for beco mi ng th e p rim ar y disp lay. For information on how to change your computer BIOS settings, see your system manual.

If your computer BIOS doesn’t let you select which slot type has priority for becoming the primary display, a BIOS update may be available to let you do this. (The BIOS of most computers can be up da ted w ith so ftware.) For a po ss ibl e BIO S updat e for yo ur com p ute r, contact your system vendor.

Solution

If there’s a graphics controller built into the motherboard of your computer, by changing your computer BIOS settings, you may be able to change which device controls your primary display. For more information, see your system manual.

Solution

If you don’t need to use the graphics card that’s controlling your primary display, remove it from your computer. If your primary display is controlled by the motherboard of your computer , see your system man ual for inform ation on ho w to dis able this grap hics contro ller .

Cause

The program yo u’re using may no t work properly with syst ems usin g more tha n one dis play at a time.

Solution

An update may be available for the program you’re using. Th is update ma y fix prob lems this program has with mult i-d isp lay sy ste m s. F or m ore in fo rm atio n, co nta ct the s oft w ar e distributor for the program you’re usin g.

28 Matrox Graphics Card – User Guide

k2k

898

Solution

Windows 98 /2000 – For advanced users –

display system s, you ca n disa ble all displ ays other than your primary display:

Make sure the

DualHead disabled

To use a program that doesn’t support multi-

option button is selected on the sheet. To access this property sheet, see “Accessing PowerDesk property sheets”,

page 6.

Windows 2000 –

Restart your computer in safe mode (see “Restarting in safe mode”,

page 10).

DualHead

property

Right-click the

Windows 98 –

Windows 2000 –

Click the plus sign to the left of the

For each dis pl ay adapt er,

Windows 98 –

My Computer

click

icon on the W in dows desktop b ack gr ou nd , th en:

Properties

click

except

Properties

Device Manager

Hardware

Display adapters

for the one contr oll ing yo ur pr im ary dis pla y:

Double-click the name of a display

Device Manager

adapter to open a properties dialog box. Enable the

Disable in this hardware profile

click

Windows 2000 –

Note:

Your primary display can’t be disabled.

Windows 98 –

Restart your com put er fo r changes to take ef f ec t.

Note:

T o re sto re dis pla y adapt ers , repe at steps 3–7, but do the following in step 5:

Windows 98 –

Windows 2000 –

Right-click the name of a display adapter, then click

Click

clear the

click

check box, then

Yes

Disable in this hardware profile

Enable

check box.

Disable

Yes

Matrox Graphics Card – User Guide 29

Problem Not all graphics cards in the computer are fully supported

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898

k2k

898

(Software doesn’t work with a certain graphics card, or another graphics card

doesn’t work at all)

Cause

Solution

If you have diff erent models of graphics card s in your computer , your Ma trox displ ay d river may not support all the graphics cards in your computer.

Under Windows 98/2000, a display driver may support one or more graphics cards. If a display driver doesn’t support a certain card, a dif fer ent display dri v er m ust be use d for that card. Software that depends on a certain display driver may not work with a graphics card that’s not using the same display driver.

Under W indo ws NT 4.0 , only one display dr ive r at a time may be us ed. T o use more than one graphics card, the display driver must support all the graphics cards installed. If an unsupported graphics card is installed in your computer, that card either isn’t used or your computer restarts in VGA mode (single-display, 640 × 480 resolution, 16 colors).

Install the latest unified display driver for your Matrox graphics cards. (A

unified

display driver su pports more than one model of grap hics card.) This d river is a vaila ble on the Matrox Web site (www.matrox.com/mga

). Make sure that the display driver supports

Matrox

all

products in your computer. Install the display driver by running the setup program included with it.

Note:

A unified Matrox display driver may not be available for all the models of Matrox graphics cards installed in your computer (especially for older models). Under Windows 98/2000, you can use more than one display driver in this case.

If a graphics card isn’t supported, you may ne ed to remo ve it. If th ere’s a graphics processor built into the m other board of your computer that’s not supported by your software, see your system manual for information on how to disable this graphics processor.

Cause

Windows 98/2000 –

of running the setup program included with your Matrox display driver), the driver may not

If the W indow s method for display driv er installa tion was used (inst ead

be installed for all the graphics cards it supports.

Solution

Run the setup program included with the Matrox display driver. The setup program automatically installs the display driver for each Matrox graphics card it supports.

30 Matrox Graphics Card – User Guide

Problem In multi-display mode, displays aren’t numbered consecutively

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Cause

If you have more than one graphics card in your computer, the display numbering ma y not be consecu t i v e fo r the displays of a multiple-display card (for example, a DualHead supporting card). Display numb er ing de pe nd s on the typ es of e x pa ns ion sl ots used in yo ur co mp ute r (AGP and PCI) and the BIOS settings of your computer.

Solution

Windows 98 /2000 –

Right-click your Windows desktop background, then click

Select a display and mo ve it according to th e phy si cal posit ion of th e mo nito r it ’s

Move the displays in Windows.

Properties

associated with.

Note:

In DualHead Mul ti-Dis play m ode f or Windows 2000 and in multi-displa y mod e for Windows NT 4.0, you have limited control over the arrangement of your displays. For more informa tio n, see M atr ox PowerDesk documentation.

Problem Screen image defects appear, program doesn’t run properly,

or Windows doesn’t work properly (example: mouse pointer not drawn properly)

Cause

Solution

Some programs may not work prope rly with som e Mat rox acceleration.

Disable specific types of software acceleration:

Windows 95/98/2000 –

Access the Matrox PowerDesk

Options

property sheet (see “Accessing PowerDesk

property sheets”, page 6).

Clear one or more check boxes, starting with

Use device bitmaps caching

For more in for ma tio n, see con te x t-s en sitive help.

Settings

Click OK "

to accept the changes. (Depending on the feature you disabled, you

may hav e to res tar t your co m put er fo r the cha ng es to take effect.)

Windows NT 4.0 –

Click

Performance

Clear one or more check boxes. For more information, see context-sensitive help.

Click OK "

Programs

Yes

to accept the chan ges. (Depe nding on the f eature you d isabled, you may

Matrox PowerDesk NT

Matrox Display Properties

have to restart your computer for the changes to take effect.)

Matrox Graphics Card – User Guide 31

k2k

Solution

Windows 95/98/2000 –

Right-click your Windows desktop background, then click

Disable Windows ef fe ct s:

Properties

Effects

Solution

Cause

Solution

Disable one or more features under

Visual effects

If possible, update y o ur Ma trox disp lay driver. Matrox makes new display dr ivers a vai lab le on the Matrox Web site (www.matrox.com/mga

Disable Matrox hardware acceleration:

Windows 95 /98 –

9x9x

Right-click the

Click

Move the

Click OK "

Properties

My Computer

Performance

Hardware acceleration

icon on the Windows desktop background.

Yes

to accept the changes and restart your computer.

Graphics

slider to

None

Windows 2000 –

Windows 95 /98 –

9x9x

Right click your Windows desktop background, then click

Advanced

Move the

Troubleshooting

Hardware acceleration

slider to

None

Click OK " OK to accept the changes.

There may be a conflict between resources in your system.

Right-click the

Properties

Click the plus sign next to

My Computer

Device Manager

icon on the W in dows desktop b ack gr ou nd , th en cli ck

Other devices

(if it appears) and

Properties

Display adapters

Settings

Delete any display adapter

Restart your computer.

Note:

If you identify a pro gr am that doesn ’t work well with Matrox acceleration, please

other than

the one for your Matr ox grap hi c s car d.

contact Matrox tech nical su pport (see pa ge49) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.

32 Matrox Graphics Card – User Guide

Problem Program window or dialog box doesn’t appear on screen

k2k

898

k2k

898

Cause

Solution

Cause

Solution

Cause

Solution

Another window or dialog box may be co v er in g the win dow or dialog box you want to see.

Move, close, or minimize any window or dialog box that may be covering the window or dialog box you want to see.

Windows 98 /2 000 o r NT 4.0 –

dialog box may be in a display or on a monitor that’s unusable.

If you’re using multi-display mode, the program window or

Make sure all the displays and monitors you want to use are usable. For more information, see other troubles ho oti ng ite ms in th is gui de.

The software m ay be u sin g a di spl ay yo u did n’t intend to use or the software may be configured to use more displ ays than the actu al number of m onitors you ha ve. (F or exam ple, you may be in DualHead Multi-Display mode but you only have one monitor.)

Disable the display:

Windows 98 /2000 –

Note:

In DualHead M ult i-D is pla y mo de un der Windows 2000, if you want to disab l e the

secondary display of your graphics card, see page 8.

Right-click your Windows desktop background, then click

Select the displa y you w an t to dis able, th en clear the

this monitor

check box.

Properties

Extend my Windows desktop onto

Windows NT 4.0 –

Click

Settings

Move the

Programs

Desktop area

monitors connected, th en cli ck

Matrox PowerDesk NT

Matrox Display Properties

slider until the numb er of di spl ay s used m at che s the nu m ber of

to accept your changes. (The display you disable

must be the last one, if it’s not, to change your display configuration, see page 31.)

Note:

If the monitor you di sab led in th e sof tw a re is you r prim a ry displ ay, you need to configure your computer so that your primary display is on the monitor that’s connected. See

“Using multiple disp lay s…”, page 28, solutions 2, 3 and 4.

Matrox Graphics Card – User Guide 33

k2k

898

Cause

NT 29xNT

Solution

The program window or dialog box may be somewhere off-screen.

If the program window you want to see is named on the Windows taskbar, right-click on it and select

Maximize

. (If you click

Restore

the program window goes back to its previous

position. To fix this problem, see the other solutions.)

Manually move the program window or dialog box:

Press [Alt]+[Space].

Solution

If you see a pop-up menu, click

Move

Press on one of the arrow keys once and move your mouse pointer to where you w an t

Move

. If you don’t see a pop-up menu, press [M] (for

the window or dia log box to appear, then click. The program window or dialog box should appear wh er e you cl ick e d.

Windows 98 /2000 –

program windo w or dia log box. Simply press the ke ybo ard shor tcut assign ed to this feature .

Use the

Move All Windows to Primary Display

feature to move the

T o a ssi gn a ke yb oa rd sh ort cu t to this featu re:

Right-click the Mat rox Qu ick D esk ico n ( ) on your Windows task bar, then click

Keys

Create a keyboard shortcut for the

Move All Windows to Primary Display

feature.

Windows 20 00 or NT 4.0 –

Windows 2000 –

then click

Windows NT 4.0 –

Display

Properties

Enable the

Click the Matrox Qui ck De sk icon ( ) on your Wi nd ows taskbar,

Multi-Display Controls

Click

PowerDesk

Open program windows in display

Programs

Matrox PowerDesk NT

feature, then choose where you want the

program window or dialog box to appear. For more information, see Matrox PowerDesk context-sen sitive help.

Matrox

Hot

Solution

Windows 20 00 or NT 4.0 –

Windows 2000 –

click

Multi-Display Controls

Windows NT 4.0 –

Display

Enable the

Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then

Click

Properties

Use CenterPOPUP

PowerDesk

(Windows 2000) or

Programs

Matrox PowerDesk NT

Center dialog boxes

Matrox

(Windows NT

4.0) feature, then choose where you want the program window or dialog box to appear. For more information, see Matrox PowerDesk context-sensitive help.

34 Matrox Graphics Card – User Guide

Video

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The following troubleshooting items address problems related to video files.

Problem Video file playback is jerky (skipping frames)

Note:

Jerky video file pla yba ck m ay be th e resu lt of slo w p la yba ck or re co rdi ng . Sl ow recording cause s fram es to be d ro ppe d (fra me s aren ’t recorded). If jerky video is caused by frames that were dropped during recording, the problem can only be fixed by recapturing the video under better conditions.

Cause

Solution

Your hard disk may be too slow.

Try

defragmenting

Windows 95/98/2000 –

Accessories

your hard disk.

System Tools

T o de fr agm e nt a hard dis k, clic k "

Disk Defragmenter

Programs

If possible, try using a f ast er dis k.

Tip:

If your computer has more than one hard disk, you may get better results if you play

back video files from a disk

other than

Windows swap file is usually stored on drive “

the one where the Windows swap file is stored. The

”.

Make sure the drive you’re using (a hard di sk dr ive or DVD dri ve ) is u sin g D M A (if y o ur drive supports DMA transfers). To use DMA:

WARNING:

Not all drives support DMA well. For more information, see the

documentation th at came wi th your hard dis k.

Windows 95 /98 –

9x9x

Right-click the

Properties

Double-click the

My Computer

Device Manager

Disk drives

icon on your Windows desktop background, then click

list item to expand it, then double-click the name of the

drive device you’re using.

Click

Settings

, then enable the

Click OK " OK "

Yes

to restart your computer and for changes to take effect.

DMA

check box.

Matrox Graphics Card – User Guide 35

Windows 2000 –

Right-click the

Properties

Double-click th e

My Computer

Hardware

IDE ATA/ATAPI controllers

name of the appropriate controller.

Change each

Click OK to accept the changes.

Transf e r Mode

icon on your Windows desktop background, then click

Device Manager

list item to expand it, the n doub le-cl ick the

setting to “

DMA if available

”.

Cause

Solution

Cause

Solution

NT 29xNT

Cause

Windows NT 4.0 –

Install a DMA d riv er . For m ost compu ters, a DMA driv er is a vaila ble for Windows NT 4.0 (for example, the “PIIX Bus Master IDE” dri ver supports many computers). F o r mo re inf orm a tion o n how to get this driver, contact your system vendor.

Too many programs may be running (using up computer resources).

Close other programs, including memory-resident programs like

System Agent

Your display settings may be too high. As a result, video file playback may not be fully supported by Matrox hardware.

Try lo wering you r display setti ngs. W e recommend a 1024 × 768 or lo wer displa y resolution with a 16-bit color pale tte .

To access display settings:

Windows 95/98/2000 –

Properties

Windows NT 4.0 –

Display Properties

Settings

Right click your Windows desktop background, then click

Click "

Settings

Programs

Matrox PowerDesk NT " Matrox

Y our Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in your comp uter (for examp le, a network ca rd).

Windows 95 /98 –

9x9x

Right-click the background, then click

Properties

To see if your graphics card is sharing an IRQ:

My Computer

icon on your Windows desktop

Properties

Device Manager

Look in the list box to see if your Matrox graphics card is assigned the same IRQ number as another PCI card in your computer.

Solution

Try mo ving the PCI card to another P CI slot in y our compu ter . For m ore inform ation, s ee the documentation for this card or see your system manual.

36 Matrox Graphics Card – User Guide

DVD

The following troubleshooting items address problems related to DVD. (For general video-related troubleshooting it em s, see “Video”, page 35.)

Problem DVD video playback is jerky (skipping frames)

Cause

Solution

Your DVD drive may be too slow.

If your DVD drive supports DMA transfers, enable this feature (see page 35).

Problem Can’t play certain DVD videos

Cause

Solution

A DVD video may not play back because the region setting on your DVD player doesn’t match the region code on the DVD-ROM disc. DVD players and videos use region codes to prevent the playback of video that was intended only for a certain region or market.

To get a copy of a DVD video that’s compatible with the region code of your DVD player, contact the vendor of that video.

Problem Can’t record DVD video

See “Can’t record video with a video recorder”, page39 .

TV output

The following troubleshooting items are related to TV output support (see “TV output”, page17 ).

Problem TV image is garbled or unusable

(a blank screen, or rolling or overlapping screen images)

Cause

Solution

Cause

Solution

Your TV or video recorder may not be properly c onn ec te d.

Make sure your TV or video recorder is properly connected. For more information, see

“Connection setu p”, pa ge17.

Your TV or video recorder may not be properly set up.

If a TV is co nn ect ed to y our M at rox g ra phi cs ca rd an d the T V ha s a to

VIDEO

. For more infor m atio n, se e you r TV ma nu al.

If a video recorder is connected to your Matrox graphics card and the video recorder has a

TUNER/LINE

switch, set it to

LINE

. For more information, see your video recorder manual.

Matrox Graphics Card – User Guide 37

TV/VIDEO

switch, set it

k2k

Cause

Matrox softw are may not be se t up for T V output. Particu larly , the TV stand ard select ed may not be correct.

Solution

Cause

Windows 95/98/2000 or NT 4.0 –

See “Software setup”, page 20.

TV output isn’t supported with full-sc reen DOS display mod es (for example, the information you see before Windows starts) or with standard VGA mode (for example, when you restart Windows in “safe mode”). Older programs m ay use thes e display mo des. While o ne of these display modes is in use, your TV displays nothing (black).

Solution

View the program you’re using with your computer monitor instead of your TV.

Problem Computer text is hard to read with a TV

Cause

Solution

The resolution of a T V is lower than a typi cal com p ute r di spl ay. As a result, some text may be harder to read with a TV than with a computer monitor.

Lower your co mp ute r disp la y reso lu tion :

Windows 95/98/2000 –

Right-click your Windows desktop background, then click

Move the

Desktop area

(Windows 95) or

lower setting.

Click OK to close the dialog box and apply changes.

Screen area

Properties

Settings

(Windows 98/2000) slider to a

Windows NT 4.0 –

Solution

Click

Settings

Move the

Click OK to close the dialog box and apply changes.

If you’re using a display area larger than 640 × 480, you can use larg er system fonts to m ake

Programs

Display area

Matrox PowerDesk NT " Matrox Display Properties

slider to a lower setting.

some text more readable:

Windows 95/98/2000 or NT 4.0 –

NT 29xNT

Windows 95 –

Settings

Windows 98 /2000 –

Properties

Windows NT 4.0 –

Display

38 Matrox Graphics Card – User Guide

Right-click your W indo ws deskto p backgr ound, the n click

Right-click your Windows desktop background, then click

Settings

Properties

Advanced " General

Click

Settings

Programs

Matrox PowerDesk NT

Properties

Matrox

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Font size

Under Click OK to close the dialog box and apply changes.

, select

Large Fonts

Problem Poor TV or video recorder image quality

Cause

Solution

Cause

Your software TV settings may need adjusting.

See “Software setup”, page 20.

There may be too many video devices between your vide o source and destina tion, or o ne or more of the video d e vic es may be degrading th e qua lit y of th e vide o signal . De m o dula to rs, long cables, ca ble extensions and im pr op er con ne cti on s can all af f ec t vide o sign al quali ty.

Solution

If your video equipment supports it, use S-video connections. For more information, see

“Connection setu p”, pa ge17.

Solution

Cause

Solution

Try chang ing on e or mo re vid eo devices.

If possible, use fewer connections. For example, don’t use cable extensions.

The image settings on your TV may need adjusting.

Some TVs hav e an ap er tur e con tro l som eti me s call ed reduce this pro blem. Reduc ing your TV’s brightness setting may also impro ve image q uality . For more in for ma tio n, see you r TV ma nu al.

Problem Can’t record video with a video recorder

Cause

The video sourc e may be copy protect ed. Your Matrox product may not let you make copies of copy-prote cte d video. (So me video sou rc e s let y o u m a ke a co py of a vi deo, but you may not be able to make a copy of that co py.)

PICTURE

. Lowering this setting may

Solution

T o get copi es of a copy-pr ot ect ed v i deo , c ont ac t the vendor of the video.

Problem Video appears stretched or squished on a TV

Cause

Solution

Windows 95/98/2000 –

screen on your T V, the aspect ratio of a vid eo may no t match the aspect rat io o f y o ur TV.

If you’re using the

DualHead DVDMax

feature to view video full-

Adjust software settings:

Access the Matrox PowerDesk

DualHead

property sheet (see “Accessing PowerDesk

property sheets”, page 6).

Matrox Graphics Card – User Guide 39

k2k

DVDMax Options

Click Select

Preserve aspect ratio

. Select the aspect ratio of your TV (4:3 or 16:9 – mos t TVs are 4:3). Select

Detect based on video window size

Click OK or

Apply

for your changes to take effect.

For more in for ma tio n, se e con te x t-s en sitive help.

Sound

The following troubleshooting items address problems related to sound cards.

Problem Sound doesn’t record, video files play back with no sound, or sound output is

distorted or too loud

Cause

Solution

Cause

Solution

Cause

Solution

NT 2

If the sound problem is with a par tic ula r device (for exa m ple , TV or spe aker), the volume control on the dev ice it sel f may ne ed ad ju stin g.

Adjust the volume control on the device itself.

Audio cables may be lo o se or incor re ct l y wire d.

Make sure your sound card cables are properly connected (see “Connect audio output”,

page 19).

Y our sound card’s W indo ws softw are sett ings ma y be in correct. Specif ically, input or output may be disabled, or volume levels may be too low or too high.

Windows 95/98/2000 or NT 4.0 –

are correct.

Double-click the spe aker icon ( ) on the Windows taskb ar. If you

a b c d e

see the speaker icon:

don’t

Click Double-click the Enable the “

Show volume control on the taskbar

Click OK. Double-click the speaker icon on the taskbar.

Settings

Multimedia

Make sure your sound card’s Windo ws softw are se ttings

Control Panel

Sounds and Multimedia

icon.

” check box.

Click

Options

Properties

40 Matrox Graphics Card – User Guide

Cause

Solution

Click the For the

Recording

Line In

button, enable all check boxes in the list box, then click OK.

and/or

Microphone

controls, make sure the

Volume

levels are okay (if you’re not sure, try half level), and the appropriate

Select

check box is enabled.

Click

Options

Click the

For the

Properties

Playback

Master, Line

button, enabl e all check boxe s in the list box, then cli ck

and/or

Wave

controls, make sure the

Volume

quarter to one-half levels (if you’re not sure, try hal f level), an d th e are cleared.

Close the dialog box.

Note:

Depending on your sound driver, certain labels may be different. For example,

Line In

may be labeled

Line

The problem may be specific to the sound card you have.

For more information, see your sound card manual.

slider

sliders are at one-

Mute

check boxes

Matrox Graphics Card – User Guide 41

Display information

k2k

Notes

Your Matrox graphics card is 100% V GA co mpatibl e and sup ports all VESA s tandards :

VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor).

9x9x

Matrox graphics cards that can support a secondary display have the Matrox

DualHead

feature.

Windows 95/98 –

DualHead M ulti-Dis play

mode (see page 7), the graphics memo ry is divided equally between the main and secondary display. For example, if you have a 16 MB graphics card, the main and secondary displays each have 8 MB available to them. As a result, maximum display capabilities may be affected.

The secondar y disp la y of yo u r g r aph ic s ca rd o nly su ppo r ts a 16- or 3 2-b it col or pal ette.

3D acceleration is only available w ith a 16- or 32 -b it colo r pal ette .

The display re sol uti ons a vailable depe nd on yo ur M atr ox gr aph ic s card , disp la y driver

and software monitor settings. Different software monitor settings have different resolutions available to them. With your software monitor settings, some of the resolutions listed in this section may not be available,

resolutions not listed in this

section may be available . F or mo re inf or ma tio n on sof tw a re mo ni tor se ttin gs with Windows 95/98/2000 or NT 4.0, see “Monitor setup”, page 6.

Many Plug-and-Play monitors don’t automatically report if they’re capable of

1152 × 864, or 1600 × 1200 and higher display resolu tions . To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection metho d. To use Matrox monitor se ttings w ith W ind ows 95/98/2 000 or N T 4.0,

see “Monitor setup”, page 6.

The maximum refresh rates listed in this section have been rounded and are based on a

monitor with a maximum horizontal refresh rate of 130 kHz. Depending on your monitor, refresh rate capabilities may vary. For information on the capabilities of your monitor , see yo ur mo ni tor do cu me nt atio n.

If you’re using BNC connectors with a Plug-and-Play monitor, the Plug-and-Play

feature of your moni tor can’t be used . To use the Plug-and-Play featur e of yo ur moni tor , instead of the BNC connect or s, use the 15-pin connector at the b ac k of your monitor.

In Windows 95/98/2000 , Mat rox m on ito r sett ing s are ba sed on Windows monitor

settings. If you change your Windows monitor settings, you may have to reselect or readjust your Matrox monitor settings.

42 Matrox Graphics Card – User Guide

In multi-display mode (see “DualHe ad Multi- Display setup”), each monitor ha s its o wn

monitor settings (refresh rates).

Maximum display resolution

Aspect ratio Main display

(traditional)

4:3/5:4

16:9/16:10

* Millennium G450 LE – With a 24- or 32-bit color palette, the maximum display resolution may be 1280 × 1024.

(wide screen)

Maximum vertical refresh rate (Hz)

Aspect ratio

Display

resolution

2048 × 1536 1600 × 1200 1920 × 1200 1600 × 1024

(360 MHz RAMDAC)

Main display

Secondary display

640 × 480 200 200

800 × 600 200 200 1024 × 768 160 160 1152 × 864 140 150

4:3/5:4

(traditional)

1280 × 1024 120 120

1600 × 1200 100 85 1800 × 1440 85 — 1920 × 1440 85 — 2048 × 1536 85 —

856 × 480 200 200 1280 × 720 160 140

16:9/16:10

(wide screen)

1600 × 1024 120 90 1920 × 1080 110 — 1920 × 1200 100 —

* Based on a monitor with a maximum horizontal refresh rate of 130 kHz † Maximum refresh rates are attainable when using 8- or 16-bit color palettes.

Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette.

†

(230 MHz RAMDAC)

Matrox Graphics Card – User Guide 43

Maximum horizontal refresh rate (kHz)

Aspect Ratio

Display

resolution

Main display

(360 MHz RAMDAC)

Secondary display

(230 MHz RAMDAC)

†

640 × 480 130 130

800 × 600 130 130 1024 × 768 130 130 1152 × 864 130 130

4:3/5:4

(traditional)

1280 × 1024 130 120 1600 × 1200 130 107

1800 × 1440 130 — 1920 × 1440 130 — 2048 × 1536 130 —

856 × 480 130 130 1280 × 720 130 110

16:9/16:10

(wide screen)

1600 × 1024 130 90

1920 × 1080 130 — 1920 × 1200 130 —

* Based on a monitor with a maximum horizontal refresh rate of 130 kHz † Maximum refresh rates are attainable when using 8- or 16-bit color palettes.

Maximums may not be attainable at the highest display resolutions with a 24- or 32-bit color palette.

Supported VESA modes

(main display)

In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes.

Display

resolution

16 colors 256 colors 32 K colors 64 K colors 16 M colors

640 × 400 — 100 ——— 640 × 480 (VGA) 101 110 111 112

800 × 600 102 103 113 114 115 1024 × 768 — 105 116 117 118 1280 × 1024 — 107 119 11A 11B

44 Matrox Graphics Card – User Guide

Hardware information

Features

Millennium G450 Millennium G450 LE

Graphics chip Matrox G450

(Vibrant Color Quality2), environment-mapped bump mapping, stencil buffering,

VCQ

anisotropic filtering, bilinear filtering, trilinear filtering, alpha blending, anti-aliased

3D features

Main RAMDAC 360 MHz Secondary RAMDAC 230 MHz

Memory 16 MB or 32 MB Memory type DDR (Double Data Rate) SDRAM SDR (Single Data Rate) SDRAM DualHead TV output

(Composite video and S-video, NTSC and PAL)

Card type AGP 2× and 4× compatible AGP form factor ATX

* See “TV output”, page17.

vectors, vertex fogging, table fogging, specular highlighting, 16-bit Z-buffering, 32-bit

Z-buffering, single buffering, double buffering, triple buffering, texture mapping, MIP

mapping, Gouraud shading

(256-bit DualBus)

Environmental specifications

Minimum/maximum ambient operating temperatures: 0 to 55º C

Minimum/maximum storage temperature: -40 to 75º C

Maximum altitud e for ope ra tio n: 3,000 m ete rs

Maximum altitud e for tra nsp or t: 12,0 00 m ete rs

Operating humid ity: 20 t o 8 0 % rela tive humidity (non-condens in g)

Storage humidity: 5 to 95% relative humidity (non-condensing)

Estimated MTB F (Mean T ime Be fore Fai lure): 87 yea rs – for the mo del with the l owest e stimated M TBF under normal working conditions

Matrox Graphics Card – User Guide 45

Pinouts for analog (HD-15) connector

5 10 15

Pin Signal Pin Signal Pin Signal

1 Analog red output 6 Ground 11 Not connected 2 Analog green output 7 Ground 12 SDA (DDC) 3 Analog blue output 8 Ground 13 TTL horizontal sync 4 Not connected 9 +5 V (DDC) 14 TTL vertical sync 5 Ground 10 Ground 15 SCL (DDC)

Pin usage with Matrox TV output adapter

5 10 15

Pin Signal Pin Signal Pin Signal

1 Composite video 6 Ground 11 Not connected 2 Y (S-video) 7 Ground 12 Shorted with 15 by adapter 3 C (S-video) 8 Ground 13 Not used by adapter 4 Not connected 9 Not used by adapter 14 Not used by adapter

5 Ground 10 Ground 15 Shorted with 12 by adapter

1 6 11

(see “TV output”, page 17)

1 6 11

46 Matrox Graphics Card – User Guide

Maximum card dimensions

5.897 in. or 14.978 cm

3.25 in. or

8.255 cm

Matrox Graphics Card – User Guide 47

Customer support

Matrox Web and FTP sites

Matrox is on th e Internet with a World Wide Web (WWW) and File Tra nsfer Proto col (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download dri v er s u sin g t he Int er net F TP site , i n a dditio n t o o ur BBS. You can access our FTP server independently, or from the Matrox Web site.

Our address for Matrox Graphics Inc. is:

WWW; www.matrox.com/mga FTP; ftp.matrox.com/pub/mga/

Send questions or comments regarding the site to:

e-mail; webmaster@matrox.com

If you have a problem

If you have a problem, we recommend that you follow the procedure below for the quickest results.

Contact your dealer –

technical assistan ce . Your dealer is local and m ay be f am il iar w ith your complete system. In the ca se of hard ware w arran ty assista nce, the p roduct m ust be retu rned to the dealer, w ho will retu rn it to Ma tro x.

This is usually the quickest and most effective method of

If your Matrox product was provided by your computer manufacturer, contact this manufacture r . F or conta ct inform ation, s ee your compute r docum entation or cont act the vendor.

Matrox BBS –

bug), utiliti es, an d other infor m at i on fro m our 24-hour Bullet i n Bo ard Serv ice ( BB S). The phone numbe r is stop bit, and no par ity. You’ll be prompted to enter your first and last name and a password. If you don’t have an account, it’s created when you enter your name for the first time. See also “Matrox Web and FTP sites”.

MATFAX instant fax –

touch-tone phone, you can have faxes sent to you automatically 24 hours a day. A vailable docu m en ts incl ud e com m on instal lat ion pr ob lem s, availab le drivers and updates, and product dat a she ets.

You can download driver updates (which may eliminate a particular

514-685-6008

Call our dial-up Matrox f a x serv ic e at

. The communication parameters are 8 data bits, 1

514-685-0174

. Using a

Direct Matrox Technical Assistance –

If you still can’t resolve a problem (and your Matrox product was n ’t provided by your computer manufacturer), you can get direct technical assistance four ways:

Call Technical Support (Canada) at

call

514-822-6330

Send a FAX to

Vis it our tech nical supp ort Web site at www.matrox.com/mga/tech_supp/home.htm.

Write a letter to Graphics Customer Support at our Corporate Headquarters. The

address is:

H9P 2T4

514-822-6363

Matrox Graphics Inc., 1055 St. Regis Blvd., Do r v al, QC, Canada,

514-685-0270

. For residents of Quebec only,

, Attention: Grap hic s Technical Assistance.

Information we need

Please give a complete description of the problem, and include:

Matrox card serial number, model number, revision number, BIOS number, driver type

and version, and memory address at which the Matrox card is installed. Computer brand name, system BIOS manufacturer and version number or date, bus

type, model, processor speed, and amount of memory. Monitor brand and model name.

Operating system and version – if you’re using a memory manager, its brand and

version. Also, list any memory-resident programs in use. If you’re using a network card, its brand and version.

Brand and model of any other cards and devices installed on your system.

Program specific problems

If a problem appears with a specific program, please give us the following information:

Display settings (color palette, display resolution, and so on) applied when the problem

occurs. Program name and version. Name any add-on packages you’re using.

If possible, take note of the file and segment address that caused the problem.

Detailed steps known to c aus e the bug, so we can repr odu ce it .

Where to get information

k2k

898

For display inform a tio n:

Windows 95/98/2000 –

PowerDesk property sheets”, page 6).

access the

Information

property sheet (see “Accessing

Windows NT 4.0 –

Display Properties

For system information:

Windows 95/98/2000 –

background, then click

Windows 98 /2000 –

System Information

Windows NT 4.0 –

Diagnostics

click

Information

right-click the

Properties

click

Programs

My Computer

Programs

Matrox PowerDesk NT

icon on your Windows desktop

Accessories

System Tools

Matrox

click

Administrative Tools (Common)

Windows NT

50 Matrox Graphics Card – User Guide

Warranty

A. Limited Warranty Statement

1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original enduser purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below.

2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any:

a. improper or inadequate maintenance; b. incompatibilities due to the user’s hardware or software applications with or in which the Matrox product interfaces; c. product of a special or custom-made nature; d. unauthorized modification or misuse; e. improper installation, misapplication or negligence; f. operation outside the product’s environmental specifications; g. improper site preparation or maintenance; h. software; i. other causes that do not relate to a product defect; j. defects or damage suffered as a result of force majeure (including theft); k. defects or damage suffered as a result of normal wear and tear; and/or l. stolen goods.

3. If Matrox receives, during the applicable warranty period, notice of a defect in a warranted hardware product and the

defective Matrox product in question, Matrox shall at its sole option, either repair or replace the product, and shall return the repaired product or a replacement product within a reasonable delay. The replacement product may not be new, provided that it has functionality at least equal to that of the product being replaced.

4. This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized dealers.

5. This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

B. Limitations of Warranty

1. NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO MATROX PRODUCTS. MATROX SPECIFICALLY DISCLAIMS (and the customer, by accepting the Matrox product, specifically accepts such disclaimer and waives) ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR SOFTWARE.

2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer purchases the Matrox product, this Limited Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain limitations of this Limited Warranty Statement may not apply to the consumer.

3. To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the customer’s sole and exclusive remedies.

Matrox Graphics Card – User Guide 51

C. Limitations of Liability

1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL MATROX BE LIABLE FOR:

a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether

based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or

b. damages arising from the loss of use, data, production revenue and/or profit of in connection with the Matrox

product or any business interruption.

2. Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the amount paid by the customer for the defective hardware in question.

3. To the extent allowed by local law, Matrox’s entire liability and the customer’s exclusive remedy shall be the repair or replacement of any defective product during the warranty period. Matrox does not offer any other warranty with respect to Matrox hardware or software or any other hardware or software.

4. Customer shall be responsible for all applicable taxes, duties and customs fees on any replacement unit, as well as all transport, insurance, storage and other charges incurred on all returned products.

D. Obtaining Service

1. Verify that your Matrox product was installed and configured according to the information in its accompanying documentation.

2. Read the “Troubleshooting” information included with the Matrox product to see if you can solve the problem yourself.

3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product.

4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all

identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase. Your Matrox dealer will return the product for you. Alternatively, if this first option is unavailable to you, you may contact the Matrox Technical Support group who will issue an Return Merchandise Authorization (RMA) number, upon receipt of adequate proof of purchase, and inform you of shipping instructions. DO NOT RETURN THE PRODUCT TO MATROX WITHOUT MATROX’S RMA NUMBER AND EXPRESS AUTHORIZATION.

E. General

This limited warranty shall be governed by the laws of the Province of Quebec, Canada and the federal laws of Canada applicable therein and the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide any dispute instituted by the customer in connection with this limited warranty; the customer waives, by accepting the product, its rights to institute proceedings in connection with this warranty against Matrox in any jurisdiction other than Quebec.

52 Matrox Graphics Card – User Guide

Software license agreement

Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations.

1. The license is for the original purchaser only, and is not transferable without written permission of Matrox.

2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser. You

may not use the Software on more than a single machine, even if you own or lease more than one machine, without written consent of Matrox.

3. The original purchaser may make back-up copies of the Software for his or her own use only, subject to the use limitations of this license.

4. The original purchaser may not engage in, nor permit third parties to engage in, any of the following:

• Providing or disclosing the Software to third parties.

• Providing use of the Software in a computer service business, network, time-sharing, multiple CPU or multi-user

arrangement to users who are not individually licensed by Matrox.

• Making alterations or copies of any kind in the Software (except as specifically permitted above).

• Attempting to unassemble, de-compile or reverse engineer the Software in any way.

• Granting sublicenses, leases, or other rights in the Software to others.

• Making copies, or verbal or media translations, of the user’s guide.

• Making telecommunication data transmissions of the Software.

Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.

Limited warranty Matrox warrants to you, for a period of ninety (90) days normal use from your date of purchase, that:

1. The CD/disks on which the software is furnished and the documentation are not defective.

2. The Software is properly recorded upon the CD/disks included.

3. The documentation is substantially complete and contains all the information Matrox deems necessary to use the

software.

4. The Software functions substantially as described in the documentation.

Matrox’s entire liability and your exclusive remedy shall be the replacement of any CD/Disks or documentation not meeting these warranties, which is returned to Matrox or an authorized dealer, together with a copy of your paid receipt. The above is the only warranty of any kind, either express or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular use that is made by Matrox on this Licensed Software. In no event shall Matrox be liable to you or to any third party for consequential, special, indirect or incidental damages which you may incur as a result of using the licensed software, including, but not limited to, loss of data, or information of any kind which you may experience.

Matrox Graphics Card – User Guide 53

Index

address, Matrox Adobe Acrobat

AGP

BBS, Matrox BIOS BNC monitor connection bus mastering

12, 26, 28

CD-ROM, Matrox composite video customer support

4, 12, 16, 27

48–50, 51–52

DDC

modes primary secondary

12, 28, 33

42–44

7, 42

DirectX display

display information DualHead

expansion slots

3, 11

FAX, Matrox FTP, Matrox

13, 24

hardware

acceleration information installation

31 45–47

2–4

installation

hardware software

IRQ

2–4

25, 26

monitor

connection setup connectors settings

multi-display

mode setup

6–7, 12–15, 24

6, 8, 9, 11, 14, 31

7–9

online documentation

PCI

PDF Plug-and-Play PowerDesk

property sheets

6, 9, 22

SCART software

sound output

installation

6–9

setup

S-video

technical assistance troubleshooting

DVD graphics

40–41

sound TV output

35–36

video

TV output

adapter connection setup display modes software setup

troubleshooting

4, 17

10–16

21–32

37–40

17–19 38 20

37–40

unified display driver

7, 42, 44

2, 42, 44

7, 14

VESA VGA

warning warranty Web, Matrox Windows Me

2, 3, 6, 13, 17, 23, 35

51–52

54 Matrox Graphics Card – User Guide

Thank you for choosing Matrox

Please register online (www.matrox.com/register) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.

USA

FCC Compliance Statement

Remark for the Matrox hardware products supported by this guide These devices have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help.

WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to the card is required to meet FCC requirements.

Declaration of conformity of a Class B digital device according to the FCC rules

We, the Responsible Party Matrox, 1075 Broken Sound Parkway, Boca Raton, FL 33487 • Telephone: (561) 989- 9626 • Attention: Conformity Group Matrox

Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. Any question regarding this declaration should be forwarded to the above coordinates.

CANADA

(English) Industry Canada Compliance Statement

Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class B limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada.

(Français) Conformité avec les exigences du ministère de l’Industrie Canada

Remarque sur les produits matériels Matrox couverts par ce guide Ces appareils numériques n’émettent aucun bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par Industrie Canada.

JAPAN

VCCI Compliance Statement

Remark for the Matrox hardware products supported by this guide These are Class B products based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If these are used near a radio or television receiver in a domestic environment, they may cause radio interference. Install and use the equipment according to instructions in the manual.

EUROPE

(English) European user’s information – Declaration of Conformity

Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89/336/EEC for a Class B digital device. They have been tested and found to comply with EN55024/CISPR22 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures.To meet EC requirements, shielded cables must be used to connect the monitor and other peripherals to the card. These products have been tested in a typical class B compliant host system. It is assumed that these products will also achieve compliance in any class B compliant system.

(Français) Informations aux utilisateurs Européens – Déclaration de conformité

Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive communautaire 89/336/EEC pour les unités numériques de classe B. Les tests effectués ont prouvé qu’elles sont conformes aux normes EN55024/CISPR22 et EN55024/CISPR24. Le fonctionnement de ces produits dans un environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typique compatible classe B. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe B.

(Deutsch) Information für europäische Anwender – Konformitätserklärung

Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen EC Direktive 89/336/EEC für ein digitales Gerät Klasse B. Sie wurden getestet und entsprechen demnach EN55024/CISPR22 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel verwendet werden. Diese Produkt wurden in einem typischen, der Klasse B entsprechenden, Host-System getestet. Es wird davon ausgegangen, daß diese Produkte auch in jedem Klasse B entsprechenden System entsprechend funktionieren.

(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità

Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva CEE 89/336/EEC relativamente ai dispositivi digitali di Classe B. Sono stati provati e sono risultati conformi alle norme EN55024/CISPR22 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze, nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico sistema host conforme alla classe B. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi sistema conforme alla classe B.

(Español) Información para usuarios europeos – Declaración de conformidad

Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55024/CISPR22 y EN55024/CISPR24. En entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso el usuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en un típico sistema anfitrión que responde a los requisitos de la clase B. Se supone que estos productos cumplirán también con las normas en cualquier sistema que responda a los requisitos de la clase B.

FRANCE

Avertissement sur l’épilepsie

À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfan tCertaines personnes sont susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.

Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.

Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin.

Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo • Ne vous tenez pas trop près de l’écran. • Jouez à bonne distance de l’écran de télévision et aussi loin que le permet le cordon de raccordement.

• Utilisez de préférence les jeux de vidéo sur un écran de petite taille. •Évitez de jouer si vous êtes fatigué ou si vous manquez de sommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix à quinze minutes toutes les heures.

MACROVISION

(English) A. Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only. B. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

(Français) A. Demande de numéros de brevet aux États-Unis 4,631,603, 4,577,216, 4,819,098 et 4,907,093 avec licence pour des utilisations limitées d'affichage uniquement. B. Ce produit bénéficie d'une technologie de protection de droits d'auteur mis en œuvre par des demandes de brevets américains et d'autres droits de propriété intellectuelle de Macrovision Corporation et d'autres propriétaires de droits. L'utilisation de cette technologie de protection de droits d'auteur doit être autorisée par Macrovision Corporation, et est destinée à des utilisations domestiques ou de consultation limitée autorisées par Macrovision Corporation. L'ingénierie à rebours ou le désassemblage est interdit.

(Deutsch) A. Patentansprüche für Geräte mit US-Patentnummern 4.631.603, 4.577.216, 4.819.098 und 4.907.093, die nur für eingeschränkte Anzeigen lizenziert sind. B. Dieses Produkt enthält urheberrechtlich geschützte Technologie, die durch Patentansprüche bestimmter US-Patente und andere geistige Eigentumsrechte der Macrovision Corporation und anderen Eigentümern von Rechten geschützt sind. Die Verwendung dieser urheberrechtlich geschützten Tech no l ogi e mu ß von der Macrovision Corporation genehmigt werden und darf nur zum Abspielen für private Zwecke und anderen Einschränkungen unterliegende Zwecke eingesetzt werden, sofern keine Genehmigung für andere Zwecke von Macrovision vorliegt. Reverse Engineering und Disassemblieren ist untersagt.

(Italiano) A. Diritti di brevetto USA n. 4,631,603, 4,577,216, 4,819,098 e 4,907,093 in licenza solamente per la visualizzazione limitata. B. Questo prodotto incorpora una tecnologia per la protezione dei diritti d'autore che è coperta da brevetti USA e da altri diritti di proprietà intellettuale detenuti da Macrovision Corporation e da altri titolari. L'utilizzo di questa tecnologia di protezione dei diritti d'autore deve essere autorizzato da Macrovision Corporation, ed è intesa solamente per la visione casalinga ed altri utilizzi limitati salvo diversa autorizzazione di Macrovision Corporation. È proibito il disassemblaggio o procedimenti di reverse engineering.

(Español) A. Aparato patentado en los EE.UU. con los números siguientes. 4,631,603, 4,577,216, 4,819,098 y 4,907,093 con licencia para visualización limitada únicamente. B. Este producto incorpora una tecnología de protección por Copyright mediante la demanda de ciertas patentes en los EE.UU. y otros derechos de propiedad intelectual de Macrovision Corporation y otros propietarios de los derechos. La utilización de esta tecnología de protección por Copyright debe ser autorizada por Macrovision Corporation y está destinada a su utilización doméstica y otras formas de visualización limitada, a menos que Macrovision Corporation exprese lo contrario. Está prohibida la utilización de técnicas de ingeniería inversa y el desmontaje.

Copyright © 2000 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. •(Español) Reservados todos los derechos.

Trademarks • Marques déposées • Warenzeichen

• Marchi registrati • Marcas registradas

Matrox Electronic Systems Ltd. ..........................................Matrox®, Matrox Mystique®, Rainbow Runner

Matrox Graphics Inc. ........................................................... CenterWINDOW™, DeskNav™, Desktop Navigator™,

DualHead™, DVDMax™, DynaView™, Matrox G400™, Matrox G450™, Matrox HD Benchmark™, Matrox Impression™, Matrox m3D™, Matrox Marvel™, Matrox Media XL™, Matrox Millennium™, Matrox MMS™, Matrox Multi-Monitor Series™, Matrox PowerDesk™, Matrox Quick Connect™, MaxVIEW™, MGA™, MGA-G100™, MGA-G200™, Productiva™, QuickDesk™, MGA PowerDesk™, ModeSWITCH™, PanEND™, PanHOME™, PanLOCK™, PC-VCR Remote™, PixelTOUCH™, PowerDoc™, QCDP™, QuickAccess™, ResSwitch™

Adobe Systems Inc. ........................................................... Acrobat

Apple Computer, Inc. ..........................................................Apple®, QuickTime

, Adobe

Avid Technology, Inc. .........................................................Avid®, Avid Cinema™, Cecil B. DeMovie™

CompuServe Inc..................................................................CompuServe

Dolby Laboratories, Inc. ......................................................Dolby®, Dolby Digital

Eastman Kodak Company .................................................. Kodak Precision™

Intel Corporation.................................................................. Intel

, Indeo®, MMX™, Pentium

International Business Machines Corporation.................... IBM®, OS/2®, PowerPC®, VGA

Macrovision Corporation..................................................... Macrovision™

Microsoft Corporation .........................................................ActiveMovie™, ActiveX™, Direct3D

DirectShow™, DirectVideo™, DirectX™, Microsoft

MS-DOS

, Windows®, Windows 95™, Windows 98™,

Windows for Workgroups™, Windows NT™, Windows 2000™

Radius Inc............................................................................ Cinepak

Silicon Graphics, Inc. .......................................................... OpenGL

Silicon Image, Inc................................................................ PanelLink™

Sonnetech Ltd. .................................................................... Colorific

Ulead Systems, Inc. ............................................................Ulead®, MediaStudio™, Photo Express™

U.S. Environmental Protection Agency............................... Energy Star™

VDOnet Corporation Limited............................................... VDOnet

, VDOPhone™

, DirectDraw®,

• (English) All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged.

• (Français) Toutes les autres marques et tous les autres noms déposés reconnus nationalement ou internationalement

sont également reconnus par les présentes. • (Deutsch) Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. •(Italiano) Eventuali altri nomi di prodotti menzionati in questo manuale sono dei proprietà di rispettivi produttori. • (Español) Por medio del presente se reconocen todas las demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.

(English) Disclaimer

THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information

provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Graphics Inc.

(Français) Responsabilité

LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES À TOUT MOMENT SANS PRÉAVIS.

Matrox Graphics Inc. se réserve le droit de modifier les spécifications à tout moment sans préavis. Les informations contenues dans ce manuel sont reconnues c omme étant précises et fiables. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, ni leur contrefaçon ou les autres droits des tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de Matrox Graphics Inc.

(Deutsch) Haftungsablehnungserklärung

DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG GEÄNDERT WERDEN.

Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Es wird keine Garantie für die Richtigkeit des Inhalts dieses Handbuchs übernommen. Weiterhin übernimmt die Matrox Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox Graphics Inc.

(Italiano) Discrezionalità

LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE SENZA PREAVVISO.

Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque momento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e attendibili. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità per il loro utilizzo, come nessuna violazione a brevetti o diritti di altri produttori derivante dal loro utilizzo.

(Español) Renuncia

LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN CUALQUIER MOMENTO.

Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La información facilitada en este documento se considera que es exacta y fiable. Sin embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No se concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.

Matrox Graphics Inc.

1055 St-Regis Blvd. Dorval, Quebec Canada H9P 2T4

Tel: (514) 822-6320 Fax: (514) 822-6363 Fax-back service: (514) 685-0174

BBS: (514) 685-6008 Technical support: (514) 685-0270

In Quebec, call: (514) 822-6330

www.matrox.com/mga/tech_supp/home.htm

Web site: www.matrox.com/mga

France

Matrox France SARL 2, rue de la Couture, Silic 225 94528 Rungis Cedex, France

Tél: 01 45.60.62.00 Fax: 01 45.60.62.05

Support technique: 01.45.60.62.75

www.matrox.com/mga/francais/tech_support/tech_request_form.htm

Site Web: www.matrox.com/mga/francais

Italia

Agenzia Italiana di Matrox Graphics Inc. 3G electronics via Boncompagni 3B 20139 Milano, Italia

Fax: 02-5253045 BBS: 02-5253044 Informazioni commerciali: 02-5253095

Posta elettronica: commerciale.3g@treg.it Assistenza tecnica: 02-5253099

Posta elettronica: supporto.3g@treg.it Sito Web: www.matrox.com/mga/italia

Deutschland

Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland

Tel: 089 614 474-0 Fax: 089 614 9743

BBS: 089 614 00 91 BBS (ISDN): 089 614 474-91

Vertriebs Infoline: 089 614 474-44 E-mail: Produktinfo_Matrox@compuserve.com

Technische Unterstützung: 089 614 474-33 E-mail: TechSupport_Matrox@compuserve.com

Web-Site: www.matrox.com/mga/deutsch

United Kingdom

Matrox UK Sefton Park Stoke Poges Buckinghamshire England SL2 4JS

Sales: + 44 (0) 1753 66 55 44 E-mail: graphic.info.uk@matrox.com Fax: + 44 (0) 1753 66 55 99

Technical support: + 44 (0) 1753 66 55 22 E-mail: graphic.tech.uk@matrox.com

Hong Kong

Matrox Asia Ltd. 12/F, Guangdong Investment Tower 148 Connaught Road Central Sheung Wan Hong Kong

Tel: (852) 2281-5700 Fax: (852) 2537-9530 E-mail: tech-support@matroxintl.com

Matrox Millennium G450 LE, X2000, X4000, Millennium G450 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware installation

Software installation

Software setup

Accessing PowerDesk property sheets

Monitor setup

DualHead Multi-Display setup

More PowerDesk information

Troubleshooting

Basic procedures

Main troubleshooting

More information

TV output

Connection setup

SCART adapter

Extra troubleshooting

Graphics

Video

TV output

Sound

Display information

Hardware information

Customer support

Matrox Web and FTP sites

If you have a problem

Warranty

Software license agreement

Index

Thank you for choosing Matrox