Matrox DualHead2Go Digital Edition, DualHead2Go DP Edition, DualHead2Go Digital ME, TripleHead2Go Digital Edition, TripleHead2Go DP Edition User guide
...
User Guide
(Mac
®
version)
20121-301-0250
2012.10.18
ENGLISH
Matrox®
DualHead2Go Digital Edition • DualHead2Go DP Edition • DualHead2Go Digital ME
TripleHead2Go Digital Edition • TripleHead2Go DP Edition • TripleHead2Go Digital SE
DualHead2Go
™
and TripleHead2Go
™
Contents
Overview ...................................................................................................................4
Hardware supplied....................................................................................................................................4
Optional hardware (sold separately)........................................................................................................6
Software supplied......................................................................................................................................6
Installation overview.................................................................................................................................6
More information .....................................................................................................................................6
Connecting your DualHead2Go Digital Edition product.........................................7
Before you begin .......................................................................................................................................7
Connection overview................................................................................................................................ 8
Step-by-step connection setup .................................................................................................................8
Connecting your DualHead2Go DP Edition product ............................................11
Before you begin .....................................................................................................................................11
Connection overview..............................................................................................................................12
Step-by-step connection setup ...............................................................................................................12
Connecting your DualHead2Go Digital ME product.............................................15
Before you begin .....................................................................................................................................15
Connection overview..............................................................................................................................16
Step-by-step connection setup ...............................................................................................................16
Connecting your TripleHead2Go Digital Edition product .....................................19
Before you begin .....................................................................................................................................19
Connecting three monitors .................................................................................................................... 20
Connecting two monitors ......................................................................................................................23
Connecting your TripleHead2Go DP Edition product...........................................26
Before you begin .....................................................................................................................................26
Connecting three monitors .................................................................................................................... 27
Connecting two monitors ......................................................................................................................30
Connecting your TripleHead2Go
Digital SE product ..................................................................................................33
Before you begin .....................................................................................................................................33
Connecting three monitors .................................................................................................................... 34
Connecting two monitors ......................................................................................................................37
2 Matrox GXM – User Guide (Mac version)
Installing your Matrox PowerDesk software ........................................................ 40
Obtaining Matrox PowerDesk software ................................................................................................ 40
Installing your Matrox PowerDesk software ......................................................................................... 40
Starting the Matrox quick setup utility ................................................................................................. 40
Matrox PowerDesk for Mac .................................................................................. 41
Accessing Matrox PowerDesk software.................................................................................................. 41
Accessing Matrox PowerDesk help ........................................................................................................41
Quitting Matrox PowerDesk.................................................................................................................. 41
About.......................................................................................................................................................41
Configuring PowerDesk for Mac........................................................................... 42
Quick Setup............................................................................................................................................. 42
Desktop Management Preferences.........................................................................................................44
EDID Management.................................................................................................................................45
Information and Troubleshooting......................................................................................................... 47
Product information............................................................................................... 49
Specifications .......................................................................................................................................... 49
Environmental .................................................................................................................................... 51
Notes........................................................................................................................................................ 51
Terms...................................................................................................................... 52
Customer support ................................................................................................. 53
Matrox Web.............................................................................................................................................53
Technical support ................................................................................................................................... 53
Driver and software download...............................................................................................................54
View your warranty information........................................................................................................... 54
Register your Matrox product................................................................................................................ 54
Software license agreement ................................................................................. 55
Index ...................................................................................................................... 56
Matrox GXM – User Guide (Mac version) 3
Overview
Thank you for purchasing this Matrox GXM product. DualHead2Go and TripleHead2Go products
enable you to connect two to three analog, digital, or DisplayPort™ monitors at a time to your Mac
system.
Hardware supplied
*
DualHead2Go Digital Edition
Matrox hardware Matrox input cable
DualHead2Go DP Edition
Matrox hardware Matrox input cable
(DisplayPort to DisplayPort)
(HD-15 to HD-15)
USB cable
USB cable Thunderbolt™/Mini
DisplayPort to DisplayPort
adapter
* The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more
information, contact your Matrox representative.
4 Matrox GXM – User Guide (Mac version)
DualHead2Go Digital ME
Matrox hardware Matrox input cable
(Mini DisplayPort to DisplayPort)
TripleHead2Go Digital Edition
Matrox hardware Matrox input cable
(HD-15 to HD-15)
TripleHead2Go DP Edition
Matrox hardware Matrox input cable
(DisplayPort to DisplayPort)
TripleHead2Go Digital SE
USB cable
Matrox input cable
(DVI to DVI)
USB cable Thunderbolt/Mini
USB cable
DisplayPort to DisplayPort
adapter
Matrox hardware Matrox input cable
(DisplayPort to DisplayPort)
USB cable Mini DisplayPort to
Matrox GXM – User Guide (Mac version) 5
DisplayPort cable
Optional hardware (sold separately)
Depending on your connection setup, you may also need any of the following hardware:
DVI to HD-15 (VGA) adapter
Micro-DVI to VGA adapter
Mini-DVI to VGA adapter
DisplayPort to DVI adapter
For more information on connecting your product, see the “Connection setup” section for your
Matrox product. To purchase any Matrox cables or adapters not included with your Matrox product,
see the Matrox online store (shopmatrox.com
). To purchase any optional Apple® cables or adapters,
see your Apple retailer.
Software supplied
Matrox PowerDesk –
to use your Matrox product. Matrox PowerDesk software supports
Mac OS X®. Matrox makes new software available on the Matrox Technical Support Web
site (www.matrox.com/graphics/en/support/gxm/software
).
Installation overview
To install your Matrox product:
1
Connect your product – see the “Connection setup” section for your Matrox product.
2
Install the software – see page 40.
3
Configure your PowerDesk software – see page 42.
More information
We provide additional information in help and
release notes included with your product. Also, check the Matrox Web site
(www.matrox.com/graphics/en/support/gxm
product information.
6 Matrox GXM – User Guide (Mac version)
Readme
) for the latest Matrox software, technical support, and
files. Be sure to check for any last-minute
Connecting your DualHead2Go Digital Edition product
This section describes how to connect two (2) digital (DVI-I) or analog monitors to your Matrox
product.
Note:
To purchase any Matrox cables or adapters not included with your product, see the
Matrox online store (shopmatrox.com
adapters, see your Apple retailer.
Before you begin
To avoid possible problems that could damage your monitors or prevent you from using your Matrox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
To get the most out of your Matrox product, we recommend you use two (2) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
Some
). To purchase any optional Apple cables or
devices may be permanently damaged if incorrect settings
Matrox GXM – User Guide (Mac version) 7
Connection overview
USB cable
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
8 Matrox GXM – User Guide (Mac version)
Plug the other end of the USB cable into a powered USB port on your computer. For more
Matrox input cable
(HD-15 to HD-15)
DVI to HD-15 adapter
DVI connector
Mini-DVI to VGA adapter
Mini-DVI connector
information on powered USB ports, see your system manual.
Note:
If your computer doesn’t have a powered USB port, you’ll need a separate adapter.
To purchase a Matrox power adapter for your product, see the Matrox online store
(shopmatrox.com
3
Attach the Matrox input cable
).
Attach one end of the cable provided with
your Matrox product to the input connector
( ) on your Matrox product.
If the graphics hardware on your computer
has a DVI connector, use a DVI to HD-15
adapter (sold separately) to attach the other
end of your Matrox input cable to your
computer.
If the graphics hardware on your computer
has a mini-DVI connector, use a mini-DVI
to VGA adapter (sold separately). Attach the
other end of your Matrox input cable to your
mini-DVI to VGA adapter, then connect
your adapter to your computer.
Note:
separately) instead.
If your computer has a micro-DVI connector, use a micro-DVI to VGA adapter (sold
Matrox GXM – User Guide (Mac version) 9
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Connect the first monitor
If your monitor has a DVI connector, use
your monitor cable to connect your monitor
directly to the first connector ( ) on
your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
5
Connect the second monitor
If your monitor has a DVI connector, use
your monitor cable to connect your monitor
directly to the second connector ( ) on
your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
10 Matrox GXM – User Guide (Mac version)
Connecting your DualHead2Go DP Edition product
This section describes how to connect two (2) DisplayPort or digital (DVI) monitors to your Matrox
product.
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your Matrox product,
carefully remove the DisplayPort cable by
pressing the latch on the top of the DisplayPort
connector while removing the connector.
Note:
Matrox online store (shopmatrox.com
adapters, see your Apple retailer.
To avoid damaging the
To purchase any Matrox cables or adapters not included with your product, see the
). To purchase any optional Apple cables or
Before you begin
To avoid possible problems that could damage your monitors or prevent you from us ing your Mat rox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
Some
devices may be permanently damaged if incorrect settings
To get the most out of your Matrox product, we recommend you use two (2) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
Matrox GXM – User Guide (Mac version) 11
Connection overview
USB cable
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
12 Matrox GXM – User Guide (Mac version)
3
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(DisplayPort to DisplayPort)
Thunderbolt/Mini
DisplayPort to
DisplayPort adapter
Monitor cable
(DisplayPort)
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort to
DisplayPort cable provided with your
Matrox product to the DisplayPort input
connector ( ) on your Matrox product.
Attach one end of the Thunderbolt/Mini
DisplayPort to DisplayPort adapter
provided with your Matrox product to the
DisplayPort connector on your Matrox
input cable. Attach the other end to the mini
DisplayPort graphics connector on your
computer.
Note: Thunderbolt
attach the other end of the mini DisplayPort to DisplayPort adapter to
the Thunderbolt connector on your computer instead.
Note:
your graphics hardware is firmly in place.
4
Connect the first monitor
Use your monitor cable to connect your
monitor directly to the first connector ( )
on your Matrox product.
– If your system has a Thunderbolt connector,
To avoid problems related to image quality, make sure the DisplayPort connection to
Matrox GXM – User Guide (Mac version) 13
If your monitor has a DVI connector, use a
DisplayPort to DVI
adapter
Monitor cable
(DVI)
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
5
Connect the second monitor
Use your monitor cable to connect your
monitor directly to the second connector
( ) on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
14 Matrox GXM – User Guide (Mac version)
Connecting your DualHead2Go Digital ME product
This section describes how to connect two (2) digital (DVI-D) monitors to your Matrox product.
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your graphics
hardware, careful ly remove the Dis playPort
cable by pressing the latch on the top of the
DisplayPort connector while removing the
connector.
Note:
Matrox online store (shopmatrox.com
adapters, see your Apple retailer.
To avoid damaging the
To purchase any Matrox cables or adapters not included with your product, see the
). To purchase any optional Apple cables or
Before you begin
To avoid possible problems that could damage your monitors or prevent you from us ing your Mat rox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
Some
devices may be permanently damaged if incorrect settings
To get the most out of your Matrox product, we recommend you use two (2) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
Matrox GXM – User Guide (Mac version) 15
Connection overview
USB cable
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
16 Matrox GXM – User Guide (Mac version)
3
Matrox input cable
(Mini DisplayPort to DisplayPort)
Matrox input cable
(Mini DisplayPort to DisplayPort)
Attach the Matrox input cable
Attach one end of the Matrox mini
DisplayPort to DisplayPort cable provided
with your Matrox product to the
DisplayPort input connector ( ) on your
Matrox product.
Attach the other end to the mini DisplayPort
graphics connector on your computer.
Note: Thunderbolt
– If your system has a Thunderbolt connector,
attach the other end of the mini DisplayPort to DisplayPort adapter to
the Thunderbolt connector on your computer instead.
Note:
To avoid problems related to image quality, make sure the DisplayPort connection to
your graphics hardware is firmly in place.
Matrox GXM – User Guide (Mac version) 17
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Connect the first monitor
Connect the DVI connector on your
monitor cable directly to the first connector
( ) on your Matrox product.
5
Connect the second monitor
Connect the DVI connector on your
monitor cable directly to the second
connector ( ) on your Matrox product.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
18 Matrox GXM – User Guide (Mac version)
Connecting your TripleHead2Go Digital Edition product
This section describes how to connect up to three (3) digital (DVI-I) or analog monitors to your
Matrox product.
To connect three (3) monitors, see “Connecting three monitors”, page 20.
To connect two (2) monitors, see “Connecting two monitors”, page 23.
Note:
To purchase any Matrox cables or adapters not included with your product, see the
Matrox online store (shopmatrox.com
adapters, see your Apple retailer.
Before you begin
To avoid possible problems that could damage your monitors or prevent you from us ing your Mat rox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
Some
). To purchase any optional Apple cables or
devices may be permanently damaged if incorrect settings
To get the most out of your Matrox product, we recommend you use three (3) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
While using the DVI input connector on your Matrox product, the highest display
resolutions are available only with graphics hardware that supports dual-link DVI. For
information on the capabilities of your graphics hardware, see its documentation.
Matrox GXM – User Guide (Mac version) 19
Connecting three monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
20 Matrox GXM – User Guide (Mac version)
Plug the other end of the USB cable into a powered USB port on your computer. For more
Matrox input cable
(DVI to DVI)
Matrox input cable
(HD-15 to HD-15)
Mini-DVI to VGA adapter
Mini-DVI connector
information on powered USB ports, see your system manual.
Note:
If your computer doesn’t have a powered USB port, you’ll need a separate adapter.
To purchase a Matrox power adapter for your product, see the Matrox online store
(shopmatrox.com
3
Attach the Matrox input cable
).
If your graphics hardware has a DVI
connector, attach one end of the Matrox
DVI to DVI cable provided with your
Matrox product to the graphics connector
on your computer. Attach the other end of
the cable to the DVI input connector ( )
on your Matrox product.
If your graphics hardware has a mini-DVI
connector, use a mini-DVI to VGA adapter
(sold separately) to connect your Matrox
product to the graphics connector on your
computer.
Attach one end of the HD-15 to HD-15
cable provided with your Matrox product to
the input connector ( ) on your Matrox
product.
Attach the other end of the cable to your
mini-DVI to VGA adapter, then connect the
other end of the adapter to the graphics
connector on your computer.
Note:
only provides a limited number of display modes.
Using a mini-DVI to DVI adapter to connect your Matrox product to your computer
Matrox GXM – User Guide (Mac version) 21
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Monitor cable
(DVI)
Connect the first monitor
If your monitor has a DVI connector, use
your monitor cable to connect your first
monitor directly to the first connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
5
Connect the second monitor
If your monitor has a DVI connector, use
your monitor cable to connect your second
monitor directly to the second connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
6
Connect the third monitor
If your monitor has a DVI connector, use
your monitor cable to connect your third
monitor directly to the third connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
22 Matrox GXM – User Guide (Mac version)
Connecting two monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
Matrox GXM – User Guide (Mac version) 23
Note:
Matrox input cable
(DVI to DVI)
Matrox input cable
(HD-15 to HD-15)
Mini-DVI to VGA adapter
If your computer doesn’t have a powered USB port, you’ll need a separate adapter.
To purchase a Matrox power adapter for your product, see the Matrox online store
(shopmatrox.com
3
Attach the Matrox input cable
).
If your graphics hardware has a DVI
connector, attach one end of the Matrox
DVI to DVI cable provided with your
Matrox product to the graphics connector
on your computer. Attach the other end of
the cable to the DVI input connector ( )
on your Matrox product.
If your graphics hardware has a mini-DVI
connector, use a mini-DVI to VGA adapter
(sold separately) to connect your Matrox
product to the graphics connector on your
computer.
Attach one end of the HD-15 to HD-15
cable provided with your Matrox product to
the input connector ( ) on your Matrox
product.
24 Matrox GXM – User Guide (Mac version)
Attach the other end of the cable to your
mini-DVI to VGA adapter, then connect the
other end of the adapter to the graphics
connector on your computer.
Note:
Using a mini-DVI to DVI adapter to connect your Matrox product to your computer
only provides a limited number of display modes.
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Connect the first monitor
If your monitor has a DVI connector, use
your monitor cable to connect your first
monitor directly to the first connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
5
Connect the second monitor
If your monitor has a DVI connector, use
your monitor cable to connect your second
monitor directly to the third connector
( ) on your Matrox product.
If your monitor has an HD-15 connector,
use a DVI to HD-15 adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
Matrox GXM – User Guide (Mac version) 25
Connecting your TripleHead2Go DP Edition product
This section describes how to connect up to three (3) DisplayPort or digital (DVI) monitors to your
Matrox product.
To connect three (3) monitors, see “Connecting three monitors”, page 27.
To connect two (2) monitors, see “Connecting two monitors”, page 30.
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your Matrox product,
carefully remove the DisplayPort cable by
pressing the latch on the top of the DisplayPort
connector while removing the connector.
Note:
Matrox online store (shopmatrox.com
adapters, see your Apple retailer.
To avoid damaging the
To purchase any Matrox cables or adapters not included with your product, see the
). To purchase any optional Apple cables or
Before you begin
To avoid possible problems that could damage your monitors or prevent you from using your Matrox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
Some
devices may be permanently damaged if incorrect settings
To get the most out of your Matrox product, we recommend you use three (3) identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
26 Matrox GXM – User Guide (Mac version)
Connecting three monitors
USB cable
Connection overview
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
2
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
Matrox GXM – User Guide (Mac version) 27
3
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(DisplayPort to DisplayPort)
Thunderbolt/Mini
DisplayPort to DisplayPort
adapter
Monitor cable
(DisplayPort)
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort to
DisplayPort cable provided with your
Matrox product to the DisplayPort input
connector ( ) on your Matrox product.
Attach one end of the Thunderbolt/Mini
DisplayPort to DisplayPort adapter
provided with your Matrox product to the
DisplayPort connector on your Matrox
input cable. Attach the other end to the mini
DisplayPort graphics connector on your
computer.
4
28 Matrox GXM – User Guide (Mac version)
Note: Thunderbolt
– If your system has a Thunderbolt connector, attach
the other end of the mini DisplayPort to DisplayPort to adapter the
Thunderbolt connector on your computer instead.
Note:
To avoid problems related to image quality, make sure the DisplayPort connection to
your graphics hardware is firmly in place.
Connect the first monitor
Use your monitor cable to connect your first
monitor directly to the first connector ( )
on your Matrox product.
If your monitor has a DVI connector, use a
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Monitor cable
(DisplayPort)
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
5
Connect the second monitor
Use your monitor cable to connect your
second monitor directly to the second
connector ( ) on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
6
Connect the third monitor
Use your monitor cable to connect your
third monitor directly to the third connector
( ) on your Matrox product.
Matrox GXM – User Guide (Mac version) 29
If your monitor has a DVI connector, use a
Monitor cable
(DVI)
DisplayPort to DVI
adapter
DisplayPort to DVI adapter (sold
separately) to connect your monitor to the
connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
Connecting two monitors
Connection overview
Step-by-step connection setup
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
30 Matrox GXM – User Guide (Mac version)
your computer.
2
USB cable
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(DisplayPort to DisplayPort)
Thunderbolt/Mini
DisplayPort to DisplayPort
adapter
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
3
Attach the Matrox input cable
Attach one end of the Matrox DisplayPort to
DisplayPort cable provided with your
Matrox product to the DisplayPort input
connector ( ) on your Matrox product.
Attach one end of the Thunderbolt/Mini
DisplayPort to DisplayPort adapter
provided with your Matrox product to the
DisplayPort connector on your Matrox
input cable. Attach the other end to the mini
DisplayPort graphics connector on your
computer.
Note: Thunderbolt
the other end of the mini DisplayPort to DisplayPort adapter to the
Thunderbolt connector on your computer instead.
Note:
your graphics hardware is firmly in place.
– If your system has a Thunderbolt connector, attach
To avoid problems related to image quality, make sure the DisplayPort connection to
Matrox GXM – User Guide (Mac version) 31
4
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Monitor cable
(DisplayPort)
Monitor cable
(DVI)
DisplayPort to DVI
adapter
Connect the first monitor
Use your monitor cable to connect your first
monitor directly to the first connector ( )
on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
5
Connect the second monitor
Use your monitor cable to connect your
second monitor directly to the third
connector ( ) on your Matrox product.
If your monitor has a DVI connector, use a
DisplayPort to DVI adapter (sold separately)
to connect your monitor to the connector.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
32 Matrox GXM – User Guide (Mac version)
Connecting your TripleHead2Go Digital SE product
This section describes how to connect up to three digital (DVI-D) monitors to your Matrox product.
To connect three monitors, see “Connecting three monitors”, page 34.
To connect two monitors, see “Connecting two monitors”, page 37.
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your Matrox product,
carefully remove the DisplayPort cable by
pressing the latch on the top of the DisplayPort
connector while removing the connector.
Note:
Matrox online store (shopmatrox.com
To avoid damaging the
To purchase any Matrox cables or adapters not included with your product, see the
).
Before you begin
To avoid possible problems that could damage your monitors or prevent you from us ing your Mat rox
product, read the following guidelines before connecting your Matrox product.
Whenever you change your connection setup, make sure you’re using the correct
connectors and that all connectors are properly fastened.
Don’t change monitor connections while your computer is turned on. While your
computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
are used.
To get the most out of your Matrox product, we recommend you use two identical
monitors (that is, monitors that support the same settings such as display resolution and
refresh rate). For information on the settings your monitor supports, see your monitor
documentation.
Some
devices may be permanently damaged if incorrect settings
Matrox GXM – User Guide (Mac version) 33
Connecting three monitors
Connection overview
Step-by-step connection setup
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your graphics
hardware, careful ly remove the Dis playPort
cable by pressing the latch on the top of the
DisplayPort connector while removing the
connector.
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
34 Matrox GXM – User Guide (Mac version)
To avoid damaging the
2
USB cable
Matrox input cable
(Mini DisplayPort to DisplayPort)
Matrox input cable
(Mini DisplayPort to DisplayPort)
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
3
Attach the Matrox input cable
Attach one end of the Matrox mini
DisplayPort to DisplayPort cable provided
with your Matrox product to the
DisplayPort input connector ( ) on your
Matrox product.
Attach the other end to the mini DisplayPort
graphics connector on your computer.
Note:
To avoid problems related to image quality, make sure the DisplayPort connection to
your graphics hardware is firmly in place.
Matrox GXM – User Guide (Mac version) 35
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Monitor cable (DVI)
Connect the first monitor
Connect the DVI connector on your
monitor cable directly to the first connector
( ) on your Matrox product.
5
Connect the second monitor
Connect the DVI connector on your
monitor cable directly to the second
connector ( ) on your Matrox product.
6
Connect the third monitor
Connect the DVI connector on your
monitor cable directly to the third connector
( ) on your Matrox product.
36 Matrox GXM – User Guide (Mac version)
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
Connecting two monitors
Connection overview
Step-by-step connection setup
WA R N I N G:
DisplayPort connector on your DisplayPort
monitor cable or on your graphics
hardware, careful ly remove the Dis playPort
cable by pressing the latch on the top of the
DisplayPort connector while removing the
connector.
1
Turn off co mpute r
Before you connect your Matrox product, make sure you shut down your system and turn off
your computer.
To avoid damaging the
Matrox GXM – User Guide (Mac version) 37
2
USB cable
Matrox input cable
(DisplayPort to DisplayPort)
Matrox input cable
(Mini DisplayPort to DisplayPort)
Connect the USB cable
Plug one end of the USB cable provided with
your Matrox product into the USB
connector ( ) on your Matrox product.
Plug the other end of the USB cable into a
powered USB port on your computer. For
more information on powered USB ports,
see your system manual.
3
Attach the Matrox input cable
Attach one end of the Matrox mini
DisplayPort to DisplayPort cable provided
with your Matrox product to the
DisplayPort input connector ( ) on your
Matrox product.
Attach the other end to the mini DisplayPort
graphics connector on your computer.
Note:
your graphics hardware is firmly in place.
38 Matrox GXM – User Guide (Mac version)
To avoid problems related to image quality, make sure the DisplayPort connection to
4
Monitor cable
(DVI)
Monitor cable
(DVI)
Connect the first monitor
Connect the DVI connector on your
monitor cable directly to the first connector
( ) on your Matrox product.
5
Connect the second monitor
Connect the DVI connector on your
monitor cable directly to the second
connector ( ) on your Matrox product.
Your Matrox product is now connected. Restart your computer and install your Matrox software (see
“Installing your Matrox PowerDesk software”, page 40).
Matrox GXM – User Guide (Mac version) 39
Installing your Matrox PowerDesk software
This section describes how to install Matrox software for
Mac OS X®
.
Obtaining Matrox PowerDesk software
Matrox makes the latest software available on the Matrox Technical Support Web site
(www.matrox.com/graphics/en/support/gxm/software
).
Installing your Matrox PowerDesk software
To install Matrox PowerDesk software for Mac:
1
Download the
software.
2
Browse to the
installation.
3
Follow the on-screen instructions.
Matrox_PowerDesk.dmg
Matrox PowerDesk
folder, then double-click the .pkg file to start the
file, then double-click its icon to unpack the
Starting the Matrox quick setup utility
Matrox provides an easy way for you to set up and configure your Matrox product. The quick setup
utility starts automatically after you install your PowerDesk software.
Your Matrox PowerDesk software is now installed. To access PowerDesk features and controls, see
“Matrox PowerDesk for Mac”, page 41.
40 Matrox GXM – User Guide (Mac version)
Matrox PowerDesk for Mac
Matrox PowerDesk software helps you get the most out of your Matrox
product. Use Matrox PowerDesk software to change certain display
settings or access Matrox features.
Accessing Matrox PowerDesk software
To access PowerDesk features and controls, click Matrox PowerDesk on your toolbar.
Accessing Matrox PowerDesk help
Get help information for your Matrox graphics hardware and software. To access Matrox PowerDesk
help, click
Quitting Matrox PowerDesk
Matrox PowerDesk Help
on your toolbar.
To close Matrox PowerDesk software, choose
Quit Matrox PowerDesk
on your toolbar.
About
Get information on your Matrox PowerDesk software version and Matrox GXM product. If you have
an Internet connection, you can click the buttons to open the Matrox GXM Web pages.
For information on configuring PowerDesk features and controls, see “Configuring PowerDesk for
Mac”, page 35.
Matrox GXM – User Guide (Mac version) 41
Configuring PowerDesk for Mac
Use Matrox PowerDesk software to change certain display settings or access Matrox features. For
information on a specific PowerDesk feature or control, choose one of the following:
Quick Setup – Use this option to quickly set up, check the connections, and change the
display settings of your Matrox DualHead2Go or TripleHead2Go product.
Desktop Management Preferences – Use desktop management features to control how
and where your windows appear on your desktop.
EDID Management – Use this option to edit your display modes, choose the number of
displays you want to use, and change the aspect ratio of your displays.
Information and Troubleshooting – View information and get help for your
DualHead2Go or TripleHead2Go product.
Quick Setup
Helps you quickly set up, check the connections, and change the display settings of your Matrox
DualHead2Go or TripleHead2Go product.
Connection setup
Provides information on the connection status of your Matrox DualHead2Go or TripleHead2Go
product.
To check your connection setup, click
can view your setup in the
Preview
Detect
. You
area. If a monitor
isn’t detected (for example, if your monitor wasn’t
properly connected), that monitor will be identified
with a question mark.
To fix this, follow the instructions provided in the
Connection Setup
section.
Display Settings
Use this option to quickly change your current display setting or to choose a new one.
To use multiple displays, you need to choose a stretched mode resolution. In stretched mode, your
desktop spans across all your monitors to increase your screen real estate. For example, if you choose
2 * 800×600 60 Hz
a refresh rate of 60 Hz.
42 Matrox GXM – User Guide (Mac version)
, you’ll be using two displays (
DualHead
), each with a resolution of 800 × 600 and
You can choose one of the following options:
Use the recommended display setting
possible display setting based on your setup.
Use a selected display setting
– You manually select the display setting you want to use.
– PowerDesk automatically selects the best
When you’re done, click
be prompted to confirm your new display setting. If you’re prompted, click
new display setting or
Apply
for your changes to take effect. When you apply your change, you may
Confirm
Revert
to revert to your previous display setting. If you don’t respond to the
on-screen prompt within 15 seconds, your display will return to its previous setting.
Location of menu bar and external displays
Note:
Depending on the system you’re using, this option may not be available.
You can use this to customize where you want to locate your menu bar and how you want your
multi-display setup to appear. For example, if you want your menu bar to appear on your notebook
and your external displays to be to the right of your notebook, choose
the right of the notebook display
.
Your multi-display setup would look like this:
On notebook display
to accept your
and
To
You can also view your setup in the
Preview
area.
Matrox GXM – User Guide (Mac version) 43
After choosing your new settings, click
changes, you’ll be prompted to confirm your new display setting. Click
display setting or
Revert
to revert to your previous display setting. If you don’t respond to the
Apply
for your changes to take effect. When you apply your
Confirm
to accept your new
on-screen prompt within 15 seconds, your display will return to its previous setting.
Desktop Management Preferences
Use desktop management features to control how and where your windows appear on your desktop.
You can also define keyboard shortcuts to quickly move your active windows.
Enable swap active window keyboard shortcut
Use this to quickly move an active window from one display to another and resize it to fit the entire
display.
To assign a keyboard
shortcut to this feature,
enable the
active window keyboard
shortcut
choose one or more of the
modifier keys listed
(Option, Control, or Shift).
To move your window to another display press the Command key, the modifier key(s)
you selected, and a display number. This also resizes the window to fit the entire display.
Enable swap
check box, and
To remove the keyboard shortcut, clear the
shortcut
check box.
Dock Position
Use this to change the position of the Dock.
Start
places the Dock
on the bottom left of
your display.
Middle
places the Dock on the bottom middle of your display.
End
places the Dock on the bottom right of your display.
44 Matrox GXM – User Guide (Mac version)
Enable swap active window keyboard
Desktop Divider
Matrox Desktop Divider helps you get the most out of your desktop space by enabling you to divide
your display.
To get started, select a display next to
To identify the cells on your desktop, click
Use default settings
For display
.
Identify Displays
.
– Select this to use the default number of cells for your display. The
Use default settings option is enabled by default.
Use custom settings
– Select this to manually set how your desktop is divided into cells
of equal size. Select a display, then enter how many cells you want wide and how many
you want high. For example, choosing a 3 × 3 configuration will divide your 1 desktop
into 9 cells of equal size.
EDID Management
Use this option to edit your display modes, choose the number of displays you want to use, and
change the aspect ratio of your displays.
Edit Resolution List
Your Matrox DualHead2Go or TripleHead2Go product has four (4) predefined “active” resolutions.
You can use these predefined resolutions, or you can change them by choosing from among your
product’s “supported” resolutions. Your DualHead2Go or TripleHead2Go product can provide
fouractive resolutions at a time.
Note:
If you’re using a fixed sync monitor with your Matrox DualHead2Go or TripleHead2Go
product (for example, an Apple Cinema Display), editing the resolution list isn’t supported.
Matrox GXM – User Guide (Mac version) 45
To edit your display modes:
1
Remove any display modes you don’t need. In the
list, choose a display mode, then click the (<-) button to remove it from the list. Repeat
this step for each display mode you want to remove from this list.
2
Add the display modes you want to use. In the
Rates
list, choose a display mode, then click the (->) button to add this mode to the list
of active display modes. Additional resolutions are available by clicking in the
Resolutions and Refresh Rates
wide). Repeat this step for each display mode you want to add to this list.
Note:
To quickly edit your display modes, enable the
Displays
option (depending on your product, you may need to click the
Based on Attached Displays
resolution list with the best possible modes supported by the monitors currently
connected to your GXM product. Depending on your monitors, up to four modes at a
time will be listed.
Active Resolutions and Refresh Rates
Supported Resolutions and Refresh
Supported
list or by choosing a different aspect ratio (standard or
Configure Based on Attached
Configure
button instead). This automatically populates the active
3
Click
Apply Changes
new display mode list. Your displays go blank for a few seconds while your DualHead2Go
or TripleHead2Go product is being updated.
46 Matrox GXM – User Guide (Mac version)
to update your DualHead2Go or TripleHead2Go product with the
To undo your last change, click
4
Choose a new display mode. Click
Change Display Setting
one from the list and clicking
Note:
If you edited your display modes using the GXM Control Panel, make sure your
new resolutions appear in the
resolutions
Setting
don’t
dialog box.
appear, restart your computer, then re-open the
Undo Changes
Matrox PowerDesk
.
on the toolbar, then choose
. You can change your current display setting by choosing a new
Apply
.
Change Display Setting
dialog box. If your new
Change Display
Information and Troubleshooting
Get help and troubleshooting information for your Matrox graphics hardware and software.
Product Information
Provides information on your Matrox GXM product, Matrox software versions, and hardware status.
This information is helpful when troubleshooting problems.
System Information
Provides your system information (such as your OS version, system model, and graphics chipset).
This information is helpful when troubleshooting problems.
Connections
Product Update
Detect
– Detects the number of monitors currently connected to your product.
Open Quick Setup
– Hel ps yo u quic kly se t up your Matrox DualHea d or Tripl eHea d2Go
product.
Reset to Manufacturer Settings
– Restores the list of display modes to the manufacturer
default settings.
Update Firmware
– Downloads and installs the latest firmware for your Matrox
DualHead or TripleHead2Go product.
Uninstall PowerDesk
– Removes Matrox PowerDesk software from your system.
Matrox GXM – User Guide (Mac version) 47
Image Quality
Adjust
– Adjusts the image quality of your displays. Your displays go blank for a few
seconds while the image quality is being adjusted. This feature is available only while
using the VGA (HD-15) input connector on your Matrox DualHead2Go or
Tr i pl e He a d2 Go p ro d uc t.
48 Matrox GXM – User Guide (Mac version)
Product information
Specifications
DualHead2Go
Supported operating
systems
Supported
resolutions
*
DualHead2Go
Digital Edition
3840 × 1200 @ 58Hz
3200 × 1200 @ 60 Hz
2560 × 1024 @ 60 Hz
2048 × 768 @ 60 Hz
DualHead2Go
DP Edition
Mac OS X 10.5 and later
3840 × 1200 @ 60 Hz
3360 × 1050 @ 60 Hz
2880 × 900 @ 60 Hz
2560 × 1024 @ 60 Hz
DualHead2Go
Digital ME
3840 × 1200 @ 60 Hz
3360 × 1050 @ 60 Hz
2880 × 900 @ 60 Hz
2560 × 1024 @ 60 Hz
Input connectors 1× HD-15 1× DisplayPort 1× DisplayPort
Output connectors 2× DVI-I 2× DisplayPort 2× DVI-D
Analog (VGA)
monitor support
Digital (DVI) monitor
support
DisplayPort monitor
support
Clone mode support —
HDCP compliant ——
†
9
9
—
——
†
9
9
99
9
—
9
Power supply USB USB and DisplayPort USB
Dimensions
* Your Matrox product ships with four default display modes. Additional display modes are available through Matrox PowerDesk
software. For more information, see “Edit Resolution List”, page 46.
† Requires adapter (sold separately). To purchase an adapter for your Matrox product, see the Matrox online store
(shopmatrox.com).
4.4" × 5.5" × 1.1"
(11.3 cm × 14 cm × 2.8 cm)
3.5" × 3.54" × 1.1"
(8.9 cm × 9 cm × 2.8 cm)
3.85" × 2.5" × 1.1"
(9.78 cm × 6.35 cm × 2.8 cm)
Matrox GXM – User Guide (Mac version) 49
TripleHead2Go
Supported operating
systems
Supported
resolutions
*
TripleHead2Go
Digital Edition
3840 × 1024† @ 60 Hz
3072 × 768 @ 60 Hz
2400 × 600 @ 60 Hz
1920 × 480 @ 60 Hz
Tri ple He ad 2G o
DP Edition
Mac OS X 10.5 and later
4080 × 768 @ 60 Hz
3840 × 1024 @ 60 Hz
3072 × 768 @ 60 Hz
2400 × 600 @ 60 Hz
Tri ple He ad 2G o
Digital SE
4080 × 768 @ 60 Hz
3840 × 1024 @ 60 Hz
3072 × 768 @ 60 Hz
2400 × 600 @ 60 Hz
Input connectors 1× DVI-DL or 1× HD-15 1× DisplayPort 1× DisplayPort
Output connectors 3× DVI-I 3× DisplayPort 3× DVI-D
Analog (VGA)
monitor support
Digital (DVI) monitor
support
DisplayPort monitor
support
Clone mode support —
HDCP compliant ——
‡
9
9
—
——
‡
9
9
99
9
—
9
Power supply USB USB and DisplayPort USB
Dimensions
* Your Matrox product ships with four default display modes. Additional display modes are available through Matrox PowerDesk
software. For more information, see “Edit Resolution List”, page 46.
† Available only with graphics hardware that supports HD-15 or dual-link DVI connections.
‡ Requires adapter (sold separately). To purchase an adapter for your Matrox product, see the Matrox online store
(shopmatrox.com
).
4.4" × 5.5" × 1.1"
(11.3 cm × 14 cm × 2.8 cm)
3.5" × 3.54" × 1.1"
(8.9 cm × 9 cm × 2.8 cm)
×
2.5" × 1.1"
5.25"
(13.34 cm × 6.35 cm × 2.8 cm)
50 Matrox GXM – User Guide (Mac version)
Environmental
Temperature, operational
Temperature, non-operational
storage and transportation
Humidity, operational (indoor) 20 to 80% (non-condensing)
Humidity, non-operational storage
and transportation
Atmospheric pressure, operational
Atmospheric pressure,
non-operational and transportation
5 to 45 ºC (41 to 113 ºF)
(near box ambient)
-40 to 70 ºC (-40 to 158 ºF)
5 to 95% (non-condensing)
650hPa (3,580 meters / 11,745 feet)
to 1013hPa (0 meters / 0 feet)
192hPa (12,000 meters / 39,370 feet)
to 1020hPa (-50 meters / -164 feet)
Notes
For the latest information on your Matrox DualHead2Go or TripleHead2Go product,
see the Matrox Web site (www.matrox.com/graphics/gxm
While using certain graphics hardware and software, certain limitations may apply. To
view a list of compatible systems and supported resolutions, use the
Compatibility Wizard
The resolutions and refresh rates available depend on your monitor and software
(www.matrox.com/graphics/en/support/compatibility).
monitor settings. For more information on the capabilities of your monitor, see your
monitor documentation.
).
GXM System
DualHead2Go Digital ME and TripleHead2Go Digital SE
– In
clone mode
product supports a maximum display resolution of 1920 × 1200.
While an unsupported display mode is selected, your displays may be unavailable.
Matrox GXM – User Guide (Mac version) 51
, your Matrox
Ter m s
The following are definitions for key terms used in this guide.
Aspect ratio
The aspect ratio of a monitor describes the ratio of the monitor’s width to its height. For example, a
standard monitor has an aspect ratio of 4:3. This means the image is 4 units wide for every 3 units of
height. A wide-screen monitor, however, has an aspect ratio of 16:9. This means the image is 16 units
wide for every 9 units of height. A wide-screen monitor is wider than a standard monitor.
Color palette
The number of simultaneous colors the software can show. This number is based on the number of
bits used to store the color information for each pixel. The higher the number of bits, the more
simultaneous colors the software can show.
Display mode
The combination of a resolution and refresh rate. For example, a 1280 × 1024 60 Hz display mode is
1280 pixels wide by 1024 pixels high and uses a refresh rate of 60 Hz.
GXM (Graphics Expansion Module)
DualHead2Go and TripleHead2Go are external multi-monitor adapters that let you connect two or
three monitors to your laptop or desktop computer.
Refresh rate
This usually refers to the vertical refresh rate. The “vertical refresh rate” is the number of times that a
screen is updated in a second. This is measured in cycles per second (Hertz). A higher vertical refresh
rate may result in less noticeable flicker in your display, but also requires more bandwidth from your
graphics hardware.
Resolution
The number of horizontal by vertical pixels shown on your display. For example, a 640 × 480
resolution is 640 pixels wide by 480 pixels high. Higher resolutions can show more detail or
information.
52 Matrox GXM – User Guide (Mac version)
Customer support
Matrox Web
Our Web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox Graphics Web site at
www.matrox.com/graphics
Technical support
Matrox values your business and offers professional support for your Matrox product.
.
If your product was purchased through a Matrox dealer
, contact your dealer for product support. This
is the quickest and most effective method of technical assistance. Your dealer is familiar with your
complete system.
If your product was purchased through Matrox
technical support Web site at www.matrox.com/graphics/support
, contact your Matrox representative or visit our
.
Information we need
Please give a complete description of the problem, and include:
Matrox card serial number, model number, revision number, BIOS number, driver type
and version, and memory address at which the Matrox card is installed.
Computer brand and model name.
Monitor brand and model name.
Operating system, version, and service pack.
Brand and model of any other cards and devices installed on your system.
Program specific problems
If a problem appears with a specific program, please give us the following information:
Display settings (color palette, display resolution, and so on) applied when the problem
occurs.
If possible, take note of the file and segment address that caused the problem.
Detailed steps known to cause the bug, so we can reproduce it.
Matrox GXM – User Guide (Mac version) 53
Driver and software download
A more recent display driver may support more features and may offer increased capabilities (such as
higher display resolutions). Matrox makes the latest display drivers, software, and system utilities
available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers
View your warranty information
Matrox makes warranty information available on the Matrox site
(www.matrox.com/graphics/en/about/warranty
).
Register your Matrox product
Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.
).
54 Matrox GXM – User Guide (Mac version)
Software license agreement
Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are
reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations:
1. The license is for the original purchaser only, and is not transferable without written permission of Matrox.
2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser. You
may not use the Software on more than a single computer, even if you own or lease more than one computer, without
written consent of Matrox.
3. The original purchaser may make back-up copies of the Software for his or her own use only, subject to the use
limitations of this license.
4. The original purchaser may not engage in, nor permit third parties to engage in, any of the following:
• Providing or disclosing the Software to third parties.
• Providing use of the Software in a computer service business, network, time-sharing, multiple CPU or multi-user
arrangement to users who are not individually licensed by Matrox.
• Making alterations or copies of any kind in the Software (except as specifically permitted above).
• Attempting to unassemble, de-compile or reverse engineer the Software in any way.
• Granting sublicenses, leases, or other rights in the Software to others.
• Making copies, or verbal or media translations, of the user’s guide.
• Making telecommunication data transmissions of the Software.
Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser.
Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original
Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
Limited warranty Matrox warrants to you, for a period of 90 days normal use from your date of purchase, that:
1. The CD/disks on which the software is furnished and the documentation are not defective.
2. The Software is properly recorded upon the CD/disks included.
3. The documentation is substantially complete and contains all the information Matrox deems necessary to use the
software.
4. The Software functions substantially as described in the documentation.
Matrox’s entire liability and your exclusive remedy shall be the replacement of any CD/Disks or documentation not
meeting these warranties, which is returned to Matrox or an authorized dealer, together with a copy of your paid receipt.
The above is the only warranty of any kind, either express or implied, including, but not limited to the implied warranties
of merchantability and fitness for a particular use that is made by Matrox on this Licensed Software. In no event shall
Matrox be liable to you or to any third party for consequential, special, indirect or incidental damages which you may
incur as a result of using the licensed software, including, but not limited to, loss of data, or information of any kind which
you may experience.
Matrox GXM – User Guide (Mac version) 55
Index
C
Clone mode
Connection setup
Digital SE
DisplayPort
DualHead2Go Digital Edition
DualHead2Go Digital ME
DualHead2Go DP Edition
TripleHead2Go Digital Edition
TripleHead2Go DP Edition
Connector
DisplayPort
DVI
HD-15
Thunderbolt
Customer support
49,
50
33–
37
16, 34,
7–10
15–18
11–14
19–25
26–32
11, 15, 26, 33,
34, 37, 49, 50
10, 18, 36, 39, 49,
10, 49,
50
13, 17, 28,
53–
37
54
D
Digital SE
DualHead2Go Digital Edition
DualHead2Go Digital ME
DualHead2Go DP Edition
7–10
15–18
11–14
33–
37
E
Environtmental
Specifications
51
50
31
H
Hardware (sold separately)
DisplayPort to DVI adapter
DVI to VGA adapter
Micro-DVI to VGA adapter
Mini-DVI to VGA adapter
Hardware supplied
USB cable
HDCP
49,
Help file
6,
I
Image quality
M
Monitor
Connection setup
11–14, 15–18, 19–25
26–32, 33–37
P
Power supply
Connection
Powe rDes k
Accessing
Change Display Setting
Configuring
Desktop management
preferences
Help
Installing software
Quitting
Product information
Q
Quick setup utility
4,
5
50
41
48
7–10,
49,
50
8, 12, 16, 35,
6,
41
41
42–
44
41
41
6
4
,
42
48
40
47, 49–
40
6
R
6
6
6
Registration
Resolution list
S
Software
Download
Installation
Quick setup
Specifications
Environmental
54
T
Technical support
Te r m s
52
Thunderbolt
Thunderbolt/Mini DisplayPort to
DisplayPort adapter
TripleHead2Go Digital Edition
19–25
TripleHead2Go DP Edition
26–32
38
13, 17, 28,
U
USB
Cable
4, 8, 12, 16, 20, 23, 27,
31, 35, 38
Powered port
23, 27, 31, 35, 38
W
51
Wa rn i ng
26,
Warranty
Web, Ma t r o x
54
45
54
40
40
49
51
53
31
13, 28,
9, 12, 16, 21,
33
53
31
56 Matrox GXM – User Guide (Mac version)
USA
FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between
the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected • Consult the dealer or an experienced radio/TV technician for help.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance
could void the user’s authority to operate this equipment. The use of shielded cables for connection of the monitor to
the card is required to meet FCC requirements.
Declaration of conformity of a Class B digital device according to the FCC rules
We, the Responsible Party Matrox, 625 State Route 3, Unit B, Plattsburg, NY 12901 • Telephone: (514) 822-6000
(extension 2026) • Attention: Conformity Group Matrox
Declaration The Matrox ha rdware products supported by this guide comply with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices
must accept any interference received, including interference that may cause undesired operation. Any question
regarding this declaration should be forwarded to the above coordinates.
CANADA
(English) Industry Canada Compliance Statement
Remark for the Matrox hardware products supported by this guide These digital devices do not exceed the Class
B limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada.
(Français) Conformité avec les exigences du ministère de l’Industrie Canada
Remarque sur les produits matériels Matrox couverts par ce guide Ces appareils numériques n’émettent aucun
bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le
Règlement sur le brouillage radioélectrique édicté par Industrie Canada.
JAPAN
VCCI Compliance Statement
Remark for the Matrox hardware products supported by this guide This is a Class B product based on
the standard of the Voluntary Control Council for Interference from Information Technology Equipment
(VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install
and use the equipment according to the instruction manual.
KOREA
KCC
전자파 적합 등록 안내
(Class B)
이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역
에서 사용할 수 있습니다 .
EUROPE
(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide These devices comply with EC
Directive 2004/108/EC for a Class B digital device. They have been tested and found to comply with
EN55022/CISPR22 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in
which case the user may be required to take adequate measures. To meet EC requirements, shielded cables must be
used to connect the monitor and other peripherals to the card. These products have been tested in a typical class B
compliant host system. It is assumed that these products will also achieve compliance in any class B compliant system.
(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide Ces unités sont conformes à la directive
communautaire 2004/108/EC pour les unités numériques de classe B. Les tests effectués ont prouvé qu’elles sont
conformes aux normes EN55022/CISPR22 et EN55024/CISPR24. Le fonctionnement de ces produits dans un
environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut être amené à prendre les
mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre le moniteur ou
autres périphériques et la carte doivent être blindés. Ces produits ont été testés dans un système hôte typique
compatible classe B. On suppose qu’ils présenteront la même compatibilité dans tout système compatible classe B.
(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch Diese Geräte entsprechen
EC Direktive 2004/108/EC für ein digitales Gerät Klasse B. Sie wurden getestet und entsprechen demnach
EN55022/CISPR22 und EN55024/CISPR24. In einer Wohnumgebung können diese Produkte Funkinterferenzen
erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des Monitors und anderer Peripheriegeräte an die Karte abgeschirmte Kabel
verwendet werden. Diese Produkt wurden in einem typischen, der Klasse B entsprechenden, Host-System getestet. Es
wird davon ausgegangen, daß diese Produkte auch in jedem Klasse B entsprechenden System entsprechend
funktionieren.
(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida Questi dispositivi sono conformi alla direttiva
CEE 2004/108/EC relativamente ai dispositivi digitali di Classe B. Sono stati provati e sono risultati conformi alle norme
EN55022/CISPR22 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze,
nel qual caso all’utente potrebbe venire richiesto di prendere le misure adeguate. Per soddisfare i requisiti CEE, il monitor
e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe B. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in
qualsiasi sistema conforme alla classe B.
(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos
cumplen con la directiva de la CE 2004/108/EC para dispositivos digitales de Clase B. Dichos dispositivos han sido
sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24. En
entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal caso el
usuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables
apantallados para conectar el monitor y demás periféricos a la tarjeta. Estos productos han sido sometidos a prueba en
un típico sistema anfitrión que responde a los requisitos de la clase B. Se supone que estos productos cumplirán
también con las normas en cualquier sistema que responda a los requisitos de la clase B.
(English) This item incorporates copy protection technology that is protected by U.S. patent(s) and other intellectual
property rights of Rovi Corporation. Reverse engineering and disassembly are prohibited.
ROVI CORPORATION
(Français) Ce produit intègre une technologie de protection des droits d’auteur qui est protégée par un ou plusieurs
brevets américains et par d’autres droits de propriété intellectuelle de Rovi Corporation. L’ingénierie inverse et le
désassemblage sont interdits.
(Deutsch) Dieses Produkt enthält Kopierschutztechnologien, die durch US-Patent(e) und andere Rechte am geistigen
Eigentum der Rovi Corporation geschützt ist. Reverse Engineering und Demontage sind verboten.
(Italiano) Questo prodotto incorpora la tecnologia di protezione di copia protetta da uno o più brevetti USA e da altri
diritti di proprietà intellettuale di Rovi Corporation. È vietato decodificare o disassemblare il prodotto.
(Español) Este producto incorpora tecnología de protección de copia que está protegida por patente(s) de EE. UU. y
por otros derechos de propiedad intelectual de Rovi Corporation. La ingeniería inversa y el desmontaje están prohibidos.
EUROPE
(English) European user’s information – Directive on Waste Electrical and
Electronic Equipment (WEEE)
Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.
(Français) Informations aux utilisateurs Européens – Règlementation des
déchets d’équipements électriques et électroniques (DEEE)
Se référer au site Web de Matrox (www.matrox.com/environment/en/weee) pour l’information concernant le recyclage.
(Deutsch) Information für europäische Anwender – Europäische Regelungen zu Elektro-
und Elektronikaltgeräten
Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen.
(WEEE)
(Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature
elettriche ed elettroniche (RAEE)
Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
FRANCE
Avertissement sur l’épilepsie
À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont
susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières
clignotantes ou d’éléments fréquents dans notre environnement quotidien. Ces personnes s’exposent à des crises
lorsqu’elles regardent certaines images télévisées ou qu’elles jouent à certains jeux vidéo. Ces phénomènes peuvent
apparaître alors même que le sujet n’a pas d’antécédent médical ou n’a jamais été confronté à une crise d’épilepsie.
Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de
conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation.
Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre
enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte
de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer
et consultez un médecin.
Précautions à prendre dans tous les cas pour l’utilisation d’un jeu vidéo Ne vous tenez pas trop près de l’écran.
• Jouez à bonne distance de l’écran de TV et aussi loin que le permet le cordon de raccordement. • Utilisez de
préférence les jeux de vidéo sur un écran de petite taille. • Évitez de jouer si vous êtes fatigué ou si vous manquez de
sommeil. • Assurez-vous que vous jouez dans une pièce bien éclairée. • En cours d’utilisation, faites des pauses de dix
à quinze minutes toutes les heures.
Copyright © 2012 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle
Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos.
Trademarks • Marques déposées • Warenzeichen • Marchi registrati •
Marcas registradas
Matrox Electronic Systems Ltd. /
Matrox Graphics Inc.................................... Matrox
Adobe Systems Inc. ................................... Acrobat
Apple Computer, Inc. ................................. App Store®, Apple®, iPad®, Mac®, Mac OS
Belden Inc. ................................................. Belden
Cisco Systems Inc. .................................... iOS
Dolby Laboratories, Inc. .............................. Dolby®, Dolby Digital
Intel Corporation ......................................... Intel®, Pentium®, Thunderbolt™
Linus Torvalds ............................................. Linux
Microsoft Corporation ................................. Aero®, Direct3D®, DirectDraw®, DirectShow™, DirectX™, Microsoft®,
PCI-SIG ....................................................... PCI™, PCI-X®, PCIe®, PCI Express
Radio Corporation of America .................... RCA
Rovi Corporation ......................................... Macrovision
Silicon Graphics, Inc. .................................. OpenGL
Silicon Image, Inc........................................ PanelLink™, TMDS
U.S. Environmental Protection Agency ....... ENERGY STAR
Video Electronics Standards Association ...DisplayPort™
®
, DualHead®, ASM™, ATC™, AuroraVX3mp™, AuroraVX™, Avio™,
DFC™, DLC™, DualHead2Go™, Epica™, Equinox™, Extio™, G400™,
G450™, G550™, GXM™, ICP™, Maevex™, Marvel™, MED2mp™,
MED2mp-DVI™, MED3mp-DVI™, MED4mp™, MED5mp-DVI™,
MED5mp™, Millennium™, MMS™, Multi-Monitor Series™, MultiDesk™,
Mura™, MuraControl™, Mura MPX™, Mystique™, P650™, P650™ Lowprofile, P690™, P750™, Parhelia™, Parhelia™ APVe, Parhelia-512™,
Parhelia-LX™, Parhelia HR256™, PJ4OLP™, QID™, Quad Information
Display™, RAD™, Quick Connect™, MaxVIEW™, MGA™, MGA-G100™,
MGA-G200™, Onyx™, PixelTOUCH™, PrecisionCAD™, Precision SGT™,
QuickDesk™, RAD2mp™, RAD3mp™, RAD9mp™, RADQ2mp™, Rainbow
®
Runner
, TheatreVUE™, TripleHead™, TripleHead2Go™, VDA™, Veos™,
Xenia™
®
®
®
®
MS-DOS
Windows Vista
®
®
, Reader
®
®
®
, PowerPoint®, Windows®, Windows NT®, Windows Server®,
®
®
®
®
®
®
• (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally
and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques
déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays. Toutes les autres marques et tous les
autres noms déposés reconnus nationalement ou internationalement sont également reconnus par les présentes. •
(Deutsch) Die eingetragenen Warenzeichen sind in den USA, Kanada und/oder anderen Ländern registriert. Alle
sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkannt. • (Italiano)
I marchi registrati sono registrati negli Stati Uniti, in Canada e/o in altri paesi. Tutti gli altri marchi registrati e nomi
commerciali riconosciuti a livello nazionale e internazionale sono ugualmente riconosciuti qui. • (Español) Las marcas
registradas están registradas en los EE.UU., Canadá u otros países. Por medio del presente se reconocen todas las
demás marcas y nombres comerciales reconocidos a nivel nacional e internacional.
(English) Disclaimer
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE.
Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The
information provided by this document is believed to be accurate and reliable at the time it is written. However, no
responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;
nor for any infringements of patents or other rights of third parties resulting from its use.
(Français) Responsabilité
LES INFORMATIONS CONTENUES DANS CE MANUEL PEUVENT ÊTRE MODIFIÉES EN TOUT TEMPS ET CE SANS
PRÉAVIS.
Les Graphiques Matrox Inc. se réserve le droit de modifier les spécifications en tout temps et ce sans préavis
quelconque. Les informations contenues dans ce manuel sont reconnues comme étant précises et fiables à la date de
rédaction. Cependant, Matrox Graphics Inc. n’assume aucune responsabilité concernant leur utilisation, leur
reproduction et/ou distribution, en tout ou en partie, ni leur contrefaçon de brevets ou de tout autre droit appartenant à
des tiers résultant de leur utilisation. Aucune licence n’est accordée sur aucun brevet ou droit d’exploiter un brevet de
Matrox Graphics Inc.
(Deutsch) Haftungsablehnungserklärung
DIE IN DIESEM HANDBUCH ENTHALTENEN ANGABEN UND DATEN KÖNNEN OHNE VORHERIGE ANKÜNDIGUNG
GEÄNDERT WERDEN.
Die Matrox Graphics Inc. behält sich das Recht vor, jederzeit und ohne Ankündigung technische Daten zu ändern. Zum
Zeitpunkt der Erstellung dieses Handbuchs sind die Inhalte korrekt und verlässlich. Weiterhin übernimmt Matrox
Graphics Inc. keinerlei Verantwortung für die Benutzung dieses Handbuchs, die Vervielfältigung und/oder Verteilung im
Ganzen oder zum Teil; weder für Verstöße gegen Patentrechte noch für andere Rechte Dritter, die aus seinem Gebrauch
resultieren mögen. Es werden keinerlei Lizenzrechte gewährt für sämtliche Patente oder Patentrechte der Matrox
Graphics Inc.
(Italiano) Discrezionalità
LE INFORMAZIONI CONTENUTE NEL PRESENTE DOCUMENTO SONO SOGGETTE A MODIFICHE IN QUALUNQUE
MOMENTO E SENZA PREAVVISO.
Matrox Graphics Inc. si riserva il diritto di apportare variazioni di qualunque tipo alle specifiche tecniche in qualunque
momento e senza alcun preavviso. Le informazioni contenute in questa documentazione sono ritenute corrette e
attendibili al momento della pubblicazione. In ogni caso, non è imputabile a Matrox Graphics Inc. nessuna responsabilità
per il loro utilizzo, per la loro distribuzione e/o riproduzione completa o in parte, come nessuna violazione a brevetti o
diritti di altri produttori derivante dal loro utilizzo.
(Español) Renuncia
LA INFORMACION QUE CONTIENE EL PRESENTE MANUAL ESTA SUJETA A CAMBIOS SIN PREVIO AVISO EN
CUALQUIER MOMENTO.
Matrox Graphics Inc. se reserva el derecho de realizar modificaciones en cualquier momento y sin previo aviso. La
información facilitada en este documento se considera que es exacta y fiable hasta la fecha de publicación. Sin
embargo, Matrox Graphics Inc. no asume ninguna responsabilidad por su uso, por su reproducción y/o distribución
parcial o total; ni por cualquier infracción de patentes u otros derechos de terceras partes derivados de su uso. No se
concede ninguna licencia bajo cualesquiera patentes o derechos de patentes de Matrox Graphics Inc.
Matrox Graphics Inc.
1055 Saint Regis Boulevard
Dorval, Quebec, Canada H9P 2T4
North America: 1-800-361-1408
International: (514) 822-6000
Email: graphics@matrox.com
Web site : www.matrox.com/graphics
Technical support:
www.matrox.com/graphics/support
To locate the sales office nearest you, visit
www.matrox.com/graphics/contact
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