Matrox Digidesktop User Manual

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DIGIDESKTOP
INSTALLATION MANUAL
& USER’S GUIDE
FEBRUARY 12, 1999
10556-MO-0300
PDF
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Matrox®, DigiSuite®, and Movie-2® are registered trademarks of Matrox Electronic Systems Ltd.
DigiDesktop™, DigiMix™, DigiMotion™, DigiSuite LE™, DigiUtils™ , and DigiView™ are trademarks of Matrox Electronic Systems Ltd.
MGA™, Matrox Millennium™, and Mystique™ are trademarks of Matrox Graphics Inc. 3D Studio MAX® is a registered trademark of Autodesk, Inc.
Acrobat
Reader Copyright © 1987 -1999 Adobe System s Incorporated. All rights reserved . Adobe and
Acrobat are tra demarks of Adobe Systems Incorporated, which ma y be registered in ce rtain jurisdictions. TriMedia™ is a trademark of Philips North America Corporation and Philips Electronics, NY.
Intel
and Pentium® are registered trademarks of Intel Corporation.
Microsoft
and Windows NT® are registered trademarks of Microsoft Corporation.
DirectShow™ and Video for Windows™ are trademarks of Microsoft Corporation.
All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged.
Copyright © 1999 by Matrox Electronic Systems Ltd. All rights reserved.
Disclaimer Matrox Electronic Systems Ltd. reserves the right to make changes in specif ications at
any time and without notice. The information provided by this document is believed to be accurate and reliable . Howe ver , no resp onsibility is as sumed by Matro x Electron ic Systems Ltd. f or its use; nor f or any infringements of patents or other right s of third parties resul ting from its us e. No licens e is grante d under any patents or patent rights of Matrox Electronic Systems Ltd.
Matrox Electronic Systems Ltd. 1055 St. Regis Blvd., Dorval, Quebec, Canada H9P 2T4 Tel: (514) 685-2630 Fax: (514) 685-2853 World Wide Web:
www.matrox.com/video
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Matrox Software License Agreement for Single-user Products
PLEASE READ CAREFULLY: By installing the software, you indicate your acceptance of these terms. If you do not accept the product under these terms, please return the package unopened.
This Matrox software, any inclu ded sample images and other files (the “Software” ), is copyrighted by Matrox Electronic Systems Ltd. All rights are reserved. The purchaser is granted a license to use the Software only, subject to the following restrictions and limitations.
1. The license is to the origina l purcha ser on ly, and is not transferrable without writte n pe rmission o f Mat rox.
2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser. He or she may not use the Software on more than a single mac hi ne, even if he or she owns or leases more than one machine, without written consent of Matrox.
3. The original purchaser may make back-up copies of the Software for his or her own use only, subject to the use limitations of this license.
4. The original purchaser may not engage in, nor permit third parties to engage in, any of the following: a. Providing or disc losing the Software to third parties.
b. Providing use of the Software in a computer service business, network, time-sharing, multiple CPU, or
multi-user arrangement to use rs who are not individually lice nsed b y Matrox. c. Making alterations or copies of any kind in the Software (e x cep t as specifically permitted ab ove). d. Attempting to disassemble, decompile, or reverse-engi neer the Software i n any way. e. Granting sublicenses, leases, or other rights in the Software to others. f. Making copies , or verbal or media translations of the user’s guide. g. Making telecommunication data transmissions of the Software.
Matrox reserves the right to terminate this license if there is a violation of its terms or default by the original purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the original purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
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Limited Software Warranty
Matrox warrants to you that, for a period of ninety (90) days normal use from your date of purchase, that:
1. The media on which the Software is furnished and the documen tation are not defective;
2. The Software is properly recorded upon the provided media;
3. The documentation is substantially complete and contains all the information Matrox deems necessary to use the Software;
4. The Software function s substantially as described in the docume ntatio n.
Matrox’s entire liability and your exclusive remedy shall be the replacement of the Software or document ation not meeting these warranties, which is returned to Matrox or an authorized dealer, together with a copy of your paid receipt. The abo v e is the on ly wa rranty of a ny kind, eith er ex press or imp lied, includin g, b ut not lim ited to the implied warrant ies of merchantability and f itness for a particular us e that is made by Matrox on this Licensed Software. In no event shall Matrox be liabl e to you or to any third party for consequential, special, indirect, or incidental damages that you may incur as a result of using the Lic ens ed S oft ware , i nclu din g, but not limited to , loss of data, or information of any kind that you may experience.
License, Warranty, and Service
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End-user Registration
Before using your Matrox DigiSuite produc t, please take a mom ent to fil l in the enclosed End-u ser Registra tion Form, or register online at www.matrox.com/video. The information you provide will assist Matrox to quickly diagnose and correct any problem that might arise when usin g the product. Only registered end u sers are entitled to customer suppor t.
You can fax the Registration form to Matrox at (514) 685-2853, or mail it to: Matrox Video Products Group
Matrox Electroni c Systems Ltd. DigiSuite End-User Customer Support 1055 St. Regis Blvd. Dorval, Quebec Canada H9P 2T4
Hardware Warranty
Matrox DigiSuite hardware products are warranted against factory defects for a period of one (1) year from the date of purc has e. M atr ox will repa ir or re place , at th e ch oice of Ma tro x, pr oduct s which pr ove to b e d efec tive during the warranty period, provided that they are returned to Matrox Electronic Systems, Ltd. No other warranty is expressed or implied. Matrox is not responsible for consequential damages.
Matrox shall not be liable under this warranty for (i) the goods that the buyer alleges are defective and have been repaired or altered by someone other than Matrox designated personnel or an authorized representative, unless such repair or alteration wa s a ffected pursuant to p rio r writte n ap proval from Ma trox Elec tro nic Sy ste m s, Ltd ., or (ii) where the buyer fails to notify Matrox Electronic Systems, Ltd. of any alleged defects within the period of warranty , or (iii) where the buyer fails to return the defectiv e items to Matrox Electro nic Systems, Ltd. freight prepaid, or (iv) where equipment has been alt ered or damaged in such a way that Matrox Electronic Sy stems, Ltd. reasonably determi nes to affect the performance or reliability, or where the equipment has been subject to misuse, neglect, or acci dent.
This warranty is in lie u of any oth er warran ty , whether expre ssed, implied or statutory, including but not limited to any warranty for design, merchantabilit y or fitness for a particular purpose, and any warranty arising from a course of dealing, usage, trad e practice, p roposal, speci fications, or sa mple. Matro x Electronic S ystems, Ltd. neither assumes nor authorizes any person to assume for it any other liability.
Procedure for Returning Goods
No returned goods, for service or otherwise, will be accepted without prior authorization from Matrox Electronic Systems, Ltd. To obtain return authorization contact Matrox Video Products Group DigiSuite Customer Support (see page 49). Once approved, Matrox will contact you with your Returned Merchandise Authorization (RMA) number. Matrox cannot be responsible for units returned without an RMA number. Matrox will advise you of the shipping address. The packaging must indicate the RMA number on the outside. It is strongly recommended that a copy of the original packing slip which states the serial number of the items you’re returning be included with the returned merchandise. This will speed up processing.
Each individual, ret urne d uni t or g roup of un its M UST have an RMA numb er is sued by Matrox . M atr ox must authorize the number o f un it s group ed under o ne RMA n um ber. Any units received without prior ap proval by Matrox will be returned to you freight collect.
The Customer will incur the cost of consolidated freight (one way only) for W arranty units from the Customer’s location to the location desig nated by Matrox . Once re paired , Matrox will inc ur th e cost o f consol idate d freigh t for warranty units to the Customer’s location.
License, Warranty, and Service
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FCC compliance statement
Warning
Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user’s authority to operate this equipment.
The use of shielded cables for connection of the monitor to the card is required to meet FCC requirements.
Note
This device complies with Part 15 of FCC Rules. Operation is sub ject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired op er ati on .
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to pro vide reasonable protect ion against harmful inte rference when the e quipment is operated in a commercial en vironm ent. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, ma y caus e harmful interf erence to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to c orrect the interf erence at his or her own expe nse .
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Grounding information
If this device is connec ted to a CATV system, please ensu re that prop er groun ding gu ideline s are followed. Specif ically, the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical. Consu lt the relevant code entries for your area su ch as A r t. 8 20- 40 of the Na tiona l E lec trica l C ode ( N EC).
Industry Canada compliance statement
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Industry Canada Radio Interference Regulation.
Le présent appareil n umériq ue n'é met a ucun bru it ra dioélec triqu e dé passa nt les limite s applicables aux appareils numériques de Classe A prescrites dans le Règlement sur le brouillage radioélectrique éd icté par In dustrie Ca nad a.
Compliance Statements
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Grounding information
If this device is connec ted to a CATV system, please ensu re that prop er groun ding gu ideline s are followed. Specif ically, the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical. Consu lt the relevant code entries for your area or section 54 of the Canadia n Electrical Code.
Dans le cas où cet équipement est branché au réseau de câblodistribution, il est nécessaire de s'assurer que les pratiques de mise à la terre soient respe ctées. Partic ulièrement, le câble de mise à la terre devrait être relié à la terre du réseau électrique à un point le plus près possible de l'entrée de câblodistribution. Pour de plus ample s renseign ements, veuille z vous reporter aux règlements locaux pertinents ou à la section 54 du Code canadien de l'électri cité.
EC declaration of conformity
This device complie s with EC Direct ive 89/336/EEC fo r a Class A digita l device. It h as been tested and found to c omply w ith EN50 081 -1 (EN 5502 2/CISPR22) , EN50 082 -1 (EN61000-4-2:1 995, EN61 000-4-4:199 5, ENV50 140:1994 ) and EN 60950. In a domestic environment, this product may cause radio interference, in which case the user m ay be required to take adequate measures.
Le présent appareil numérique répond aux exigences stipulées dans la direct ive européenne 89/ 336/EEC prescrite pour le s app areils numér iques d e classe A. Ce p roduit a été testé conformément a ux procé du res E N500 81- 1 (EN 55 022/CISPR2 2), EN 500 82-1 (EN61000-4-2:1 995, EN61000-4-4:1995, ENV50140:1 994) et EN60950. Lorsque cet appareil est utilisé dans un en vironnement résidentiel, il peut entraîner des inte rférences radioélectriques. Dans ce cas, l'usager est prié de prendre des mesures correctives appropriées.
Compliance Statements
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Table of Contents
Chapter 1
Welcome to D igiDesktop........ ................. .............................. ................ 1
DigiDeskto p — state of the a rt............................. .............................. 2
Features... ................ ................ .............................. ...................... 2
System requirements ..................................................................3
DigiDeskto p d ocu me n ta ti on ........... ... .. .............................. .............. 3
About this manual..............................................................................4
Style conven tions................................ .............................. ........... 4
DigiDeskto p acce ssori es .... ...... ... ..... ..... ... ...... ..... ..... ... ...... ..... ..... ... ... 5
Chapter 2
Hardware In sta llation .. ... ... ................ .............................. ................ ... 7
Important! ........................... .............................. ................. ................ 8
Before you begin................................................................................8
Antistatic and sa fet y precau tio ns ..... ... ...... ..... ..... ... ...... ..... ..... ... ... 8
Make sure yo u r computer is co mp a tib l e......................... .............. 9
Start with a fu n c tio n in g s y st em .............................. ...................... 9
DigiDeskto p insta llati on ov ervie w ......... ... ...... ..... ..... ... ...... ..... ... ..... ... 9
If you already have a graphics card................................................. 10
Choose the best insta lla tio n po s ition ........................................ ...... 10
Identify your expansion slots ........................................................11
Use the PC I re ta in er brackets.............. .. .............................. ............ 12
Removing th e P C I re ta in e r b ra c ke t ................................... ......... 12
Install non- D ig iS uite cards first! ............. ... ... ................ .................... 14
Installing Dig iDesk top ....................... ... ..... ...... ..... ... ..... ...... ..... ... ..... . 14
Configuring your system BIOS settings ..........................................15
BIOS setting s fo r D ig iD e s kt o p P C I s lo t ................................ ...... 15
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Chapter 3
Software In s t al la tion and Mon ito r S etu p ............... ... .. ....................... 17
What softwa re d o y o u ins ta ll for DigiDes kt op ?................ ... .............. 18
Before you begin..............................................................................18
Check you r W i nd ow s NT version ............................................... 18
Set Admini stration pe r m is sion level .................... ... .................... 19
Table of Contents
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vi
Check amount of free disk space............................................... 19
Installing the Matrox display driver and PowerDesk ........................ 19
Monitor setup. ... ..... ...... ..... ... ..... ...... .. ...... ..... ...... .. ...... ..... ...... .. ...... ... 20
Display setup.... ..... ...... .. ...... ..... ...... .. ...... ..... ...... .. ...... ..... ... ..... ...... ... 20
Installing Dig iUti ls .......... ... ..... ...... ... ..... ..... ...... ... ..... ..... ...... ... ..... ..... . 21
Step-by-step in s ta llation instr uctions......................... ................. 21
Uninstalling t h e D ig iD e s kt op software ............ .............................. ... 21
Changing yo u r D i g iS u ite h a rd wa re ......... .............................. ........... 22
Chapter 4
Configurin g D ig i D es kto p ..................... ... ... .............................. ........... 23
Using the D ig iS u i te C o nfig u ra t io n program...................................... 24
Making perm a nen t o r te mp o ra ry s e tt in gs....... ............................ 25
Changing default proc amp and video input settings.................. 25
Configurin g t h e video inpu t signals... .............. ... ............. ... ............. . 26
Configuring the on-screen video windows ....................................... 27
Displaying D igiDe skto p info rmat ion .. ...... ..... ... ..... ...... ..... ... ..... ...... .. . 29
Chapter 5
Displaying Video in a Window with Matrox DigiView ....................... 31
Using the Ma t ro x D ig iV ie w pr o gr a m ....... .............................. ........... 32
Chapter 6
Troubleshooting.................................................................................. 35
Problems, possible causes, and solutions....................................... 36
Up-to-date in form atio n ... .. ...... ..... ...... .. ...... ..... ...... .. ...... ..... ... ..... . 36
Multiple solut io n s ................... ... .. .............................. ................ . 36
If nothing w o rk s ................ .............................. .............................. ... 38
Need more a n s wer s ?........ ... ................ ................ ............................ 38
Appendix A
DigiDesktop Cables and Connectors................................................. 39
Cable over vi ew....................................... ................ ......................... 40
Connector ove rview..... .. ...... ..... ...... .. ...... ..... ...... .. ...... ..... ... ..... ...... ... 41
Bracket connector (on card) .................................................... 41
VGA monitor c a b le o u tp u t ................................. ................ ...... 42
Y/C (S-Video ) cable input ...... .. ................. ...................... 42
Table of Contents
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Connecting y o u r ex te rnal devices..... ... .............................. .............. 43
Appendix B
DigiDesktop Specifications ............................................................... 45
Electrical spe cifi cati ons ......... ...... .. ...... ..... ... ..... ...... ..... ... ..... ...... ..... . 46
Operating voltages and currents................................................46
Mechanical specifications ...............................................................46
Physical dimensions............... ................ .............................. ...... 46
Connector typ es.......... ..... ... ..... ...... ..... ... ..... ...... ..... ... ..... ...... .. .... 46
Environme nta l s p e cif ic a tio n s ......................................... ................ . 46
DigiDeskto p b lo ck d ia g ra m ......................... ................ ................. 47
Appendix C
Customer Su pp o r t ........... ... ................ .............................. ................ . 49
Contacting u s b y vo ic e, fax, or Ema il ..................... ................ .... 50
World Wide Web and FTP...... .. ... .............................. ................. 50
DigiForum ................ .............................. .............................. ...... 50
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Index .............................................................................................................51
Table of Contents
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Table of Contents
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Chapter
1
Welcome to DigiDesktop
This chapter outlines some of the powerful features of your DigiDesktop, lists its computer system requirements, and briefly
describes this manual’s contents.
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2
DigiDesktop — state of the art
Features
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Two graphic display controllers with independent non-interlaced output.
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Dual-screen Windows NT desktop.
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Ultra-high re solution up to 1600 × 1200 × 24- bit color.
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Accelerated 3D modeling.
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Up to four simultaneous video windows.
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Four composite or four Y/C video inputs.
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Two independent YUV 4:2:2 video decoders.
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Multiple YUV 4:2:2 video input sources over the Movie-2 bus.
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PCI mezzanine connector that supports daughter-board expandability.
TriMedia Module (optional)
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8-MB dedicated SDRAM frame buffer.
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Accelerated image transfer from DigiMix or other cards connected via the Movie-2 bus.
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Realtime linear scaling.
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Realtime YUV and RGB color space conversion at 32-bit precision.
Chapter 1, Welcome to DigiDesktop
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System requirements
Note The following recommendations provide good performance when
using DigiSuite hardware and software in most situations. Some software packages may have additional or different requirements.
DigiDesktop requires the following minimum system configuration:
q
An Intel Pentium II CPU, 266 MHz or higher.
q
128 MB or more of physical RAM.
q
Windows NT 4.0 operating system with Service Pack 3 or later. Service Pack 4 is recommended
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One empty 32-bit PCI card slot.
DigiDesktop documentation
Most of the information you’ll require to install and work with DigiDesktop as a stand-alone component is included in this manual. However, any important information that wasn't available at print time is provided to you in the following ways:
q
The Readme file installed with the software in the Matrox DigiSuite Utilities folder.
3
1
.
q
Printed Release Notes packaged with the manuals.
If you’re installing DigiDesktop with other DigiSuite cards, refer to the DigiSuite Installation Manu al, 10477-MT or DigiSu ite LE Installation
Manual & User’s Guide, 10578-MO for information on installing the individual components to assemble a state-of-the-art audio/video system tailored to your specific needs.
The DigiSuite manuals are also available as Portable Document Format (PDF) files in the DigiUtils\Docs directory on the DigiSuite CD-ROM. You can view these documents using Adobe Acro bat Reader version 3.0 o r later. To install the Acrobat Reader, run Windows NT Explorer, go to the AcrobatReader directory on the DigiSuite CD-ROM, then double-click the .exe file contained therein.
1
Available from the Microsoft Web site at www.microsoft.com.
DigiDesktop documentation
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About this manual
This manual contains the following information:
q
Chapter 1, “Welcome to DigiDesktop,” contains information about
DigiDesktop features, system requirements, and the available documentation.
q
Chapter 2, “Hardware Installation,” guides you through the process of
installing DigiDesktop as a stand-alone component in your system.
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Chapter 3, “Software Installation and Monitor Setup,” has step-by-step
instructions on installing the drivers and utility software for DigiDesktop as well as on setting up your monitor.
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Chapter 4, “Configuring DigiDesktop,” explains how to change
various settings and defaults on your DigiDesktop card.
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Chapter 5, “Displaying Video in a Window with Matrox DigiView,”
explains how to use the Matrox DigiVi ew program to display video in a window on your computer’s monitor.
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Chapter 6, “Troubleshooting,” suggests solutions to various
installation and configuration problems.
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Appendix A, “DigiDesktop Cables and Connectors,” provides an
overview of DigiDesktop cables and connections as well as pin definitions.
q
Appendix B, “DigiDesktop Specifications,” contains DigiDesktop
technical information.
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Appendix C, “C usto mer Su pport ,” let s you know how t o contact us for
customer support.
Style conventions
The following style conventions are used in this manual:
q
The names of files, directory paths, and manuals appear in italics. For example:
The data is stored in the sample.wav file.The file is located in your C:\Windows\System directory.Please refer to your DigiSuite Installation Manual.
q
Menus and commands that you need to choose are displayed in the
Menu | Command. For example, File | Save means click File in
form the menu bar, then click
q
The names of keys are displayed in small capital bold letters, such as
CTRL key.
the
Save in the menu that appears.
Chapter 1, Welcome to DigiDesktop
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DigiDesktop accessories
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Two cables (DTOP/IO/CBL), each of which provides the following connectors:
Two Y/C (S-Video) in putsOne VGA output
q
Four Y/C-to-composite adapters (ILMPRO-BNC-ADP) so that each cable supports tw o comp osi t e in put s .
q
Two adapters (DTOP/VGA/ADP), each of which provides an HD-15­VGA output (no analog video inputs).
5
DigiDesktop accessories
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6
Notes
Chapter 1, Welcome to DigiDesktop
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Chapter
2
Hardware Installation
This chapter describes how to install DigiDesktop i n your computer system as a stand-alone component. It also provid es BIOS configuration information for all types of DigiDesktop installat ions.
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Important!
Before y ou begin
The installation instructions in this chapter are to be used only when installing DigiDesktop as a stand-alone component without any other DigiSuite cards. For all types of DigiDesktop installations, this chapter provides configuration information in “Configuring your system BIOS
settings” on page 15. For instructions on installing DigiDesktop with other
DigiSuite cards, refer to the DigiSuite Installati on Man ual or DigiSuite LE
Installation Manual & User’s Guide.
Antistatic and safety precautions
Read the following information carefully before installing DigiDesktop in your computer system.
CAUTION
STATIC DISCHARGE
Static electricity from your body can damage your DigiSuite cards, Movie-2 bus, or your computer. Although you may not notice it, static electricity is generated every time you move. It’s often too small to cause
a spark, but it can still cause damage to sensiti v e elec tronic c omponents or at least reduce their lifespan.
To avoid damage, please observe the following precautions:
q
Do not remove DigiSuite cards from their antistatic bags until you are ready to install them. Before removing the cards, place the packages within easy reach of the area where you intend to perform the installation.
q
Try to work in an area where the relative humidity is at least 50%.
q
Do not wear wool o r synt h e tic clo t hi ng . Thes e f abrics tend to gen erat e more static electricity than cotton, which is best for this kind of work.
q
Turn off the power switches on your computer and its connected components.
q
Once you’ ve opened your computer , drain static electricity from your body by touching a bare metal surface on your computer chassis before you install or remove any parts of your system. If you have a grounding wrist strap, use it while hand ling and installing any components in your computer.
Chapter 2, Hardware Installation
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Make sure your computer is compatible
T o make sure your computer system is compatible with the DigiSuite cards
you’ll be in stalling, visit our Web site at http://www .matrox. com/video, and refer to the DigiSuite System Recommendations in the Customer Support section.
You can also call Matrox Video Products Customer Support at:
800-810-2550.....................................................................U.S. and Canada
(514) 685-2630 ext. 2388..............................................................Worldwide
Start with a functioning system
Before attempting any DigiSuite installation, you should have a computer system with Windows NT 4.0 and Service Pack 3 or later fully installed and functioning smoothly (Service Pack 4 is recommended). This will avoid potential problems later on.
DigiDesktop installation overview
Warning F ailure to read the detailed instr uctions may result in broken
parts and/or system malfunctions.
9
The following steps summarize the DigiDesktop installation as a stand­alone component. Each step is ex plained in detail in the following sections. This list is simply to give you an overview. Do not attempt to in stall DigiDesktop without reading the detailed ins tructio ns that follow.
The following steps summarize the installation process:
1 Switch to the standard VGA display driver in Windows NT (if you
already have a graphics card in your system).
2 Identify the expans i on slot in which you’ll in st al l DigiDes kt op and
remove your existing graphics card.
3 Insert DigiDesktop. 4 Close your computer’s cover. 5 Connect your external devices. 6 Configure your system BIOS. 7 Install your software as outlined in Chapter 3, “Software Installation
and Monitor Setup,” on page 17.
DigiDesktop installation overview
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10
If you alread y have a graphics card
If you already have a graphics card in your system, you must switch to the standard VGA disp lay dr i v er i n Window s NT and remov e yo ur card before installing DigiDesktop.
To switch to VGA mode:
1 Choose
Display icon.
2 In the
Display Type button.
3 Click the 4 Select
compatible display adapter
dialog box, and click
5 Shut down Windows NT and turn off your computer. You will be
removing your card at a later stage in the installation process.
Start | Settings | Control Panel, then double-click the
Display Prop erties dialog box, click the Settings tab, then the
Change button in the Display Type dialog box.
(Standard display types) under Manufacturers and VGA
under Display in the Change Display
OK.
Choose the best installation position
Open your computer and determine, based on the following explanation, which position is best suited to your type of system.
It’s easiest to install DigiDesktop (and to remove your existing graphics card) from above. For typical desktop systems, this is easy because access to the expansion slots in such systems is from the top. If, however, you have a tower-type system and want to insert DigiDesktop from above, place the computer on its side, as illustrated in the following diagram:
Chapter 2, Hardware Installation
1
Place tower on
its side
2
Install components
vertically
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Identify your expansion slots
DigiDesktop is installed in one of your computer’s expansion slots. Most PCI-bus computers currently manuf actured h av e a combination of PCI and ISA slots. Usually, the PCI slots are made with a plastic of a contrasting color (generally white) and are shorter than the ISA slots in your system.
While some computer motherboards have numbered slots, these do not follow any standard industry convention. For example, one computer may have three PCI slots and four ISA, whereas another may have four PCI slots and three ISA slots, and so on.
To avoid confusion, use the following numbering scheme to identify each slot position. Since all PCI-based system s have two types of slots, there is always one PCI slot bordering the other type (usually ISA). Start counting
outwards from this “border” in each direction for each type. In the following diagram, there are three PCI slots referred to as P1, P2, and P3. There are also four ISA slots: I1, I2, I3, and I4.
11
Slot P3
Slot P2
PCI Slots
ISA Slots
Back of computer
Note PCI slot P1 and ISA slot I1 are considered “shared” slots. As such,
Slot P1
Slot I1 (unusable)
Slot I2
Slot I3
Slot I4
only one of the two may be used at a time. We recommend that you install DigiDesktop in slot P3. This w ill ensure
easier installation should you wish to add a DigiMix, or any other card in the future. If you already have another PCI card in P3, you wi ll be moving it to another free PCI slot at a later stage in the installation process.
Important Make sure you’re using a validated computer system or
motherboard. For more details, refer to “Make sure your computer is
compatible” on page 9.
Identify your expansion slots
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12
Use the PCI retainer brackets
Almost all computers contain card guides at the front end of the computer chassis. These help to stabilize cards. Since PCI cards are neither long enough nor correctly centered to use these guides, some of the PCI-based DigiSuite cards are equipped with a PCI retainer bracket. The following
diagram depicts the retainer bracket’s use:
DigiSuite card’s
base board
DigiSuite card’s
module board
PCI retainer
bracket
ISA card guide
Removing the PCI retainer bracket
This section explains how to remove the DigiDesktop PCI retainer bracket. Please do not attempt to handle your card until you have reached “Installing DigiDesk top” on page 14.
With some computer models, you may have to remove the PCI retainer bracket. If you’re installing a standard DigiDesktop (that is, without the
Chapter 2, Hardware Installation
Page 23
TriMedia Module), simply remove the screws holding the bracket in place and then carefully remove the bracket.
In the case of DigiDesktop with the TriMedia Module, however, the PCI retainer bracket also acts as a spacer between the b ase circuit bo ard and the TriMedia Module. With this in mind, we supply you with two metal spacers plus four extra screws.
To remove the DigiDesktop PCI retainer bracket:
1 Remove the four screws and two nylon washers (C) that fasten the PCI
retainer bracket (A) and carefully extract th e bracket f rom between the DigiDesktop base circuit board and TriMedia Module. To do so, you may have to loosen the screw located in the top left corner of the TriMed ia Module (no t sho wn). Make sure yo u do this b y loose ning the corresponding screw on the backside of the DigiDesktop base board. Do not loosen the screw on the TriMedia Module itself as it holds the insulating mylar (transparent protective sheet) in place.
2 Carefully insert the two large metal spacers (B) and nylon washers (C),
align both with the screw holes in the DigiDesk top base circuit board and TriMedia Module, and carefully fasten them with the four provided screws.
13
Use the PCI retainer brackets
Page 24
14
Install non-DigiSuite cards first!
It’s important to install any non-DigiSuite cards in your system before installing your DigiDesktop. If you don’t do so, your DigiSuite system may not work properly.
In addition, try to leave empty slots between your DigiDesktop and non­DigiSuite cards if it’s possible. This will permit additional air flow between cards.
Installing DigiDesktop
Important Before removing DigiD esktop from its pr otective antistatic
bag, place the package within easy reach.
1 Touch a gray metal part of your computer chassis in order to drain
static electricity from your body. Use a grounding wrist strap if you have one.
2 Remove your existing graphics card (if you already have one in your
system). If slot P3 already contains another PCI card, either mo ve it to an unused PCI slot or remove it completely.
3 Remove the metal plate located at the back of the slot. Save the screw,
as you’ll need it to fasten DigiDesktop after you insert it.
4 Take DigiDesktop out of its antistatic bag and remove the PCI retainer
bracket as explained in “Removing the PCI retainer bracket” on page 12, if necessary.
5 Carefully align the card with its expansion slot. 6 Slide the card towards the slot until it touches. Make sure that the
metal plate at the back of the card slips into the opening left by the blank metal plate you re mov ed i n step 3 abo ve. I n addition, be sure the PCI retainer bracket is aligned with and inserted into the card guide inside the front of the computer chassis.
7 Once the card is aligned, press it into the slot connector until it’s f irmly
in place.
8 Secure the card by fastening its metal bracket to the computer chassis
using the screw you removed in step 3 above.
9 Close your computer cover.
Chapter 2, Hardware Installation
Page 25
10 Install your external devices. Be aware that for your monitors to
function properly, you must connect them before starting up your system. Refer to Appendix A, “DigiDesktop Cables and Connectors,”
on page 39 for details on DigiDesktop cables and connections.
11 You are now ready t o co nfigure your B IOS s et tin gs as explained in the
following section.
Configuring your system BIOS settings
For DigiDesktop to function properly as a part of your PCI-based computer system, you may have to change certain BIOS settings.
15
Selecting
Optimal under Defaults will suffice in most cases. However, if
the BIOS on your PCI system allows for enabling/disabling of interrupts, interrupt selection, and enabling/disabling of bus mastering for individual slots, configure the slot you've chosen for DigiDesktop to the settings outlined below.
The method for accessing the BIOS settings varies from one system to another. Please refer to your computer system's manuals for the correct procedure.
BIOS settings for DigiDesktop PCI slot
PCI Interrupts...................................................... ............................. Enabled
PCI Interrupt number ............................................... ...... ..... ......An y a vailable
Bus mastering..................................................................................Disabled
Plug ‘n Play............ ..... ...... ..... .................................. ........................Disabled
Configuring your system BIOS settings
Page 26
16
Notes
Chapter 2, Hardware Installation
Page 27
Chapter
3
Software Installation and Monitor Setup
This chapter describes ho w to ins tall the DigiDesktop softwar e and set up your monitor .
Page 28
18
What software do you install f o r DigiDesktop?
The software for DigiDesktop includes the following:
q
Matrox display driver and PowerDesk Let you configure your DigiDesktop display settings, such as the display resolution and color palette, as well as define your monitor setup.
q
DigiUtils software Software for DigiSuite that lets you use
DigiDesktop’s video-in-a-window capabilities (this includes Matrox DigiView), the DigiSuite Configuration program that lets you configure your video input/output settings and on-screen video windows, and drivers that let you use DigiDesktop with Video for Windows and DirectShow programs.
For details on additional software that you can choose to install if your system includes ot her Digi Suite car ds, s uch as DigiMix and DigiMoti on or DigiSuite LE, refer to your DigiSu ite Installation Manual or DigiSuite LE
Installation Manual & User’s Guide.
Note The Microsoft DirectShow run time files are alw ays installed by the
DigiUtils Setup program. If you have a more recent version of the run time files on your system, however, those files will not be overwritten.
Before y ou begin
This section explains what you need to do to prepare your system for the DigiDesktop software installation.
Important Make sure you’ve correctly installed DigiDesktop in your
computer before attempting to install the so ft ware on your syst em.
Check your Windows NT version
To run DigiDesktop software, you must have installed Windows NT version 4.0 with Service Pack 3 or later (Service Pack 4 is recommended).
If you aren’t sure which Service Pack is presently installed, do the following:
q
The resulting message box displays your Windows NT version number, followed by the Service Pack that’s presently installed on your system.
Choose Start | Programs | Administrative Tools (Common) |
Windows NT Diagnostics
.
Chapter 3, Software Installation and Monitor Setup
Page 29
Set Administration permission level
In order to install or remove DigiDesktop software, you must be configured as an Admi nis trat or in Windows NT User Manager. For details about the User Manager program, consult the appropriate Microsoft documentation.
Check amount of free disk space
To install all the software for DigiDesktop, you’ll need about 12 MB of free space on your hard drive. If you don’t have enough free space, delete some files before continuing with the s oftware installation.
Installing the Matrox display driver and PowerDesk
You need to install th e Matrox display driver and PowerDesk for DigiDesktop before installing DigiUtils.
Note DigiDesktop is compatible with the Matrox Millennium and
Mystique cards. Whenever you see th ese names or MGA in th e installation process, you can assume that this applies to your DigiDesktop card as well.
1 Insert the DigiSuite CD-ROM in your CD-ROM drive.
19
2 Choose 3 In the resulting dialog box, type e:\matroxdisplaydriver\nt40\setup
(where e: represents your CD-ROM dri v e), and click
4 Select the language you want to use, then click 5 Choose an installation type:
Start | Run.
OK.
Next.
To install the complete Matrox PowerDesk (recommended), click
Typical.
To customize the PowerDesk installation, click Custom.
If you click folder and what PowerDesk options you want to install.
After you choose, the setup program automatically installs the softw are. After this is done, click
You can now configure your monitor and DigiDesktop display as explained in the following sections.
Custom, the setup program prompts you for a destination
Finish to restart your computer.
Installing the Matrox display driver and PowerDesk
Page 30
20
Monitor setup
To check your monitor settings:
1 Right-click the Windows desktop background, click
Properties
, then click the Monitor tab.
2 If you have a Plug-and-Play monitor:
Make sure the
monitor
option is selected. The Matrox display driver will then
Plug-and-Play (DDC)
automatically use the correct settings for your monitor. If not already selected, click this option, then click
If you don’t have a Plug-and-Play monitor:
Plug-and-Play (DDC) monitor option will be replaced by the
The
Default monitor (60 Hz) option. You can use this opti on, or the Matrox
monitor selection method. For more information on Matrox monitor selection, see the Matrox PowerDesk online guide. To view this document, choose
If you have a VESA-compatible monitor:
VESA settings option allows you to manually adjust the settings
The of your VESA-compatible monitor.
Matrox Display
Apply.
Start|Programs|Matrox PowerDesk NT.
Display setup
Note Many Plug-and-Play mon itors do not au tomatically rep ort whethe r
they’re capable of 1152×864 or higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection me thod.
Warning If incorrect software monitor settings are applied, some
monitors can be permanently damaged. For more information, see your monitor’s manual.
After checking your monitor’s software settings, you can change your display resolution, color palette, and other Matrox PowerDesk settings. To access the Matrox display property sheets, right-click the Windows desktop background, then click your display resolution or color palette, click the
Matrox Display Properties. To change
Settings tab. For more
information on changing your display settings, see the Matrox PowerDesk online guide. To view this document, choose
PowerDesk NT
Important To display video in a window, you must set the color palette
True Color (24-bit). Be aware that if you select a display resolution
to
.
Start|Programs|Matrox
Chapter 3, Software Installation and Monitor Setup
Page 31
higher than 1280×1024, yo u’l l be able t o displ ay a maxi mum of one v ideo window per monitor.
Installing DigiUtils
The following instructions will guide you through the DigiUtils installation process. DigiUtils Setup will prompt you to choose a directory in which to install the DigiUtils files and a location for the program icons. Certain messages appear throughout the process to inform you of installation progress or error s.
Note The default directory for the DigiUtils files is C:\DigiSoft\DigiUtil.
If you want to install to a different directory and plan on accessing it with MS-DOS, don’t use a directory name longer than eight characters.
21
Some of the DigiUtils Setup dialog boxes feature These allow you to move in either direction through the installation. If you wish to change an installation choice in a previous dialog box, mo ve back; when you’ve finished, go on to the next step.
Step-by-step inst allation instruc t ions
1 Close Control Panel and all Windows programs. 2 Insert the DigiSuite CD-ROM in your CD-ROM drive. 3 Choose 4 In the resulting dialog box, type e:\digiutils\setup (wher e e:
represents your CD-ROM drive), and click
5 Follow the instructions that appear on the screen. An information box
indicates when Setup is complete.
Note If your computer hangs when Setup scans your system for
installed cards, reboot your computer and run Setup again.
6 When the installation is complete, click
your computer in order for the changes to take effect.
Start | Run.
Uninstalling the DigiDesktop software
Back and Next buttons.
OK.
OK. Setup will then restart
To remove the Matrox PowerDesk software from your system, choose
Start | Programs | Matrox PowerDesk NT | Matrox PowerDesk NT Uninstall
To remove all the DigiUtils software from your system:
1 Do either one of the following:
.
Installing DigiUtils
Page 32
22
Choose Start | Programs| Matrox DigiSuite Utilities| UnInstall
DigiUtils
.
Run DigiUtils Setup again, select UnInstall DigiUtils, then click
Next.
2 The program will restart your computer for the changes to take effect.
Changing your DigiSuite hardware
If you want to change your card set combination, such as by adding a new
DigiSuite card, you must first uninstall DigiUtils. Once you’ve installed the new card set, run DigiUtils Setup again to update your current installation. For details on the procedure for installing multi ple card sets and changing your hardware installation, refer to your DigiSuite Installation Manual.
Chapter 3, Software Installation and Monitor Setup
Page 33
Chapter
4
Configuring DigiDesktop
This chapter explains how to customize your DigiDesktop card’s configuration to meet speci fic video input and on-screen display requirements.
Page 34
24
Using the DigiSuite Configuration program
When you ran DigiUtils Setup to install the DigiSuite software, your DigiDesktop was assigned default settings that are suitable for most applications. The DigiSuite Configuration program lets you customize these settings to meet specific video input and output requirements. For example, you may want to change the default proc amp settings for your video input signals and on-screen video windows.
Important Before starting the DigiSuite Configuration program, close
any program that’s using DigiDesktop, such as Matrox PowerDesk. If you don’t do so, your system and video signals may become unstable.
To start the DigiSuite Configuration program:
1 Choose 2 Double-click the
Start | Settings | Control Panel.
DigiSuite icon.
The DigiSuite Configuration window opens, similar to this one:
In most cases, all your DigiSuite cards are grouped into a single card set. Under the configure in the set. To configure a card, click its tab. The displays basic information for your card set, such as the video standard used (NTSC or PAL).
Chapter 4, Configuring DigiDesktop
Card Set 1 tab, tabs are provided for each card you can
General tab
Page 35
Default button To restore the factory default settings for your card set, click the Default
button. If you have more than one card in your card set, you can choose which settings you want to resto re.
Save and Load buttons
The Save button lets you save your configuration settings to a .cfg file. To apply those settings, click th e select which settings you want from the file, such as
Open.
click
Note Once you’ve configured a card set, it’s a good idea to save your
Load button and select your .cfg file. Then
DigiDesktop, and
settings to a .cfg file for backup purposes.
Making permanent or temporary settings
Unless you want your card configuration settings to be effective only for the current work session, make sure you select clear this option, any changes you make will be cleared the next time you start your system. This lets you assign temporary settings to DigiDesktop.
Permanent Se ttings. If you
25
For example, if
Permanent Settings isn’ t selected when you click OK, the
card configuration changes you’ve made will be saved only until you reboot your computer. Once you reboot, your settings will be returned to their previous state.
Changing default proc amp and video input settings
If you’d like your default proc amp and video input settings for DigiDesktop to be restored each time you start the DigiSuite Conf iguration program, select temporary changes you made to these settings (either in the DigiSuite Configuration program or another program) to be cleared the next time you start the DigiSuite Configuration program.
Alternately, if you don’t select you start the Dig iSuite C onfi gurati on program yo u’ll be notif ied if t he proc amp or video input s ett i n gs were changed during th e current work sessio n. You can then indicate whether or not you want to use those sett ings as your new defaults.
Always Restore Default Settings. This causes any
Always Restore Default Settings, when
Using the DigiSuite Configuration program
Page 36
26
Configuring the video input signals
To select a default video source and configure your video input signals, click the
DigiDesktop tab, then the Input A or Input B tab.
q
Video Source Use this list to select which video input to use from
the DigiDesktop connectors. For example, select
Y/C (S-Video) 1 to
use the Y/C device connected to cable 1 for the specified input source (either Input A or Input B).
q
Proc Amp Settings Use these controls to adjust the default proc
amps for your incoming video signal. To obtain a precise setting for a control, click its left or right arrow instead of dragging the slider. To return a control to its factory default setting, click its
SHIFT+click the slider.
Def button or
Hue Adjusts the tint of the co lors in the picture.Chroma Adjusts the vividness (saturation) of the picture’s colors.Level Adjusts the difference in luminance between the lightest and
darkest areas of the picture.
Setup Adjusts the level of black in the pictur e.
q
Apply Edge Sharpening to Video Select this option to slightly
sharpen the edges in your picture. The edge sharpening is done by amplifying the high frequency component of the video input’s luminance signal. Be aware that selecting this option may reduce the clarity of fine details in your image.
Chapter 4, Configuring DigiDesktop
Page 37
q
Source has Built-in TBC Select this option if your input signal is
stable and broadcast-quality. This allows DigiDesktop to reproduce the input signal as-is, without degradation.
If your source device doesn’t have a time base corrector or meet broadcast-quality standards, make sure this option isn’t selected. DigiDesktop will then filter the signal to increase the tolerance for sync pulse instability.
Configuring the on-screen video windows
To configure the DigiDesktop on-screen video windows, click the
DigiDesktop tab, then the Output tab.
27
q
Window Selection Under Mon. A or Mon. B. (that is, Monitor A or
Monitor B), select the video window you want to configure.
Apply to all Select this option if you want the configu ration changes
q
2 Fields/Frame Select this option to dis pla y both video fields for all
video windows. This option allows only one video window to be displayed p er monitor.
q
Display Window To preview the effect of making adjustments to a
video window’s proc amp settings, select window will appear on the appropriate monitor. For example, if you adjust the proc amp settings for a window on Monitor A, and then
you make to apply to all four video windows (Window 1 will be the only available selection). To make changes individually to each window, you must clear
Apply to all.
Display Window. The video
Configuring the on-screen video windows
Page 38
28
select a window on Monitor B, the original window will disappear from Monitor A and a new one will appear on Monitor B.
q
Source Use this list to assign a particular video sou rce to the
currently selected video window. For example, to assign the video source you selected in the Window 1 on Monitor A, select from the
Source lis t .
DigiDesktop Input A dialog box to
1 under Mon. A, then select Input A
Note If your DigiDesktop is connected to one or more other cards with
a Movie-2 bus, you can select
Preview
to assign the Main or Preview output fro m the Movie-2 b us as
Movie-2 Bus Main or Movie-2 Bus
your video window source. For example, if you’re using DigiDesktop with DigiMix, you can select
Movie-2 Bus Main to display the Main
output fro m D igiMix. This feature, however, is supported only by programs that are configured to use the Movie-2 bus Main or Preview output.
q
Proc Amp Settings Use the Hue, Chroma, Level, and Setup
controls to adjust the proc amps of the currently selected video window. For a description of each control, see page 26.
Chapter 4, Configuring DigiDesktop
Page 39
Displaying DigiDesktop information
To display system usage and other information about your DigiDesktop, click the
DigiDesktop tab, then the Information tab.
29
You may be asked to provide this information if you call the Matrox DigiSuite Customer Support Department for assistance.
Displaying DigiDesktop information
Page 40
30
Notes
Chapter 4, Configuring DigiDesktop
Page 41
Chapter
5
Displaying Video in a Windo w with Matrox DigiView
This chapter explains how to use the Matrox DigiView program to
display video in a window on your computer’s monitor.
Page 42
32
Using the Matrox DigiView program
The Matrox DigiView program lets you display a live video window on
your computer’s monitor. You can use this window instead of a Program monitor to display your DigiDesktop analog video input. If your DigiDesktop is connected to one or more other cards with a Movie-2 bus, you can also choose to display the Main or Preview output from the bus.
For example, if you’re using DigiDesktop with DigiMix or DigiSuite LE, you can display the Main output from DigiSuit e in th e Matrox DigiView window to see the video clips you play back from DigiTools or your nonlinear editing program.
Important Before running Matrox DigiView, run Matrox Display
Properties True Color (24-bit).
To display the Matrox DigiView window:
1 Choose
Y ou conf igure the video windo w by choosing commands from a pop-up menu. To display this menu, right-click anywhere within the window.
in the Windows NT Control panel and set the color palette to
Start | Programs | Matrox DigiSuite Utilities | DigiView.
2 To ensure that the video window will always appear on top of other
windows on your screen, select
3 To select the video source you want displayed in the window, choose
Select Input from the pop-up menu, then click one of the following:
Analog A or Analog B Displays your input A or B video sourc e as
Digital Main Displays the Main (Program) output from the Movie-2
Chapter 5, Displaying Video in a Window with Matrox DigiView
Always on Top.
defined for DigiDesktop in the DigiSuite Conf iguration program (s ee
“Configuring the video input signals” on page 26.)
bus. Select this to d isplay vi deo clips played back from DigiTools or your nonlinear editing program.
Page 43
Digital Preview Displays the Previe w output from the Movie-2 bus.
Select this only if you’re running a program that’s confi gured to use the Preview output signal.
33
4 To specify the video windo w’s aspect ratio, choose
16:9. When you resize the window, such as by dragging one of its
or
Aspect Ratio | 4:3
sides, your selected aspect ratio will be maintained. If you’d like to resize the window without maintaining its aspect ratio, choose
Ratio | Not Maintained
.
Aspect
Using the Matrox DigiView program
Page 44
34
Notes
Chapter 5, Displaying Video in a Window with Matrox DigiView
Page 45
Chapter
6
Troubleshooting
This chapter provides some possible answers if you have trouble installing or operating your DigiD e s kt op.
Page 46
36
Problems, possible causes, and solutions
Up-to-date information
The following pages contain information about the most common problems solved by our DigiSuite Customer Support department. These solutions are also available on our We b site at www.matrox.com/video in the Customer Support section. As new information becomes available,
we’ll constantly add it first there so it’s alw ays a good idea to check the site often.
Multiple solutions
Some of the problems identified here may have more than one possible cause, and there are frequently several possible solutions.
Note In this chapter, references to shutting off and/or restarting your
system mean to actually use the physical On/Off switch. Simple software restart (from not sufficient.
Warning Never open your computer system with its power turn ed on!
Start | Shut Down) or logging off the system and back on are
The card does not fit
Poss ible cause Unused slot If you’re installing your DigiDesktop card in a new or
previously unused slot, there may be considerable resistance as the card slides into the slot. This is normal.
Solution Install carefully Make sure that the card is perfectly aligned with
the PCI slot and push it in firmly but gently until it is correctly seated.
Random or erratic system operating behavior
Possible cause 1 Inadequate ventilation The components on your DigiDesktop
generate a lot of heat. It’s therefore vitally important to provide adequate ventilation.
Solution 1 Provide ventilation Make sure your computer system is well
ventilated with no obstructions blocking any openings, especially at the rear of the unit.
Solution 2 Operate in safe area Avoid operating your DigiDesktop-
equipped computer system in areas where the temperature is above 86°F (30°C). Do not operate it in areas with an ambient temperature above 104°F (40°C).
Chapter 6, Troubleshooting
Page 47
Possible cause 2 Faulty hardware installation Your DigiDesktop hardware may not
be installed properly.
Solution 1 Check card installation in computer Your DigiDesktop card
must be properly installed. See appropriate sections of this manual for more details.
Solution 2 Check card connections Make sure that all connectors are
firmly attached and properly connected.
Possible cause 3 Driver may not be running The DigiDesk top software drivers may
not be running. To verify this, run service
DigiCtrl. If all necessary software drivers are loaded and running,
DigiCtrl sho uld have the indicatio n
Control Panel | Services. Check the
Started in its Status column. If not,
one or more drivers are not running.
Solution Check version of NT Make sure you’re running Windows NT
version 4.0 with at least Service Pack 3 installed. Service Pack 4 is recommended.
No display available
37
Possible cause 1 Monitors not connected before starting For your monitors to
work properly, you must have connected them before starting up your system.
Solution Restar t syste m If you connected your monitors after startup,
simply restart your system.
Possible cause 2 Bad connections Your cables or connectors may be faulty.
Solution Check connections Check your cables and connectors. Replace if
necessary.
Synchronization problems
Poss ible cause Two video sources on the same screen but not synced Two
video sources that aren’t genlocked together will cause problems if you attempt to play both on the same screen.
Solution Use same sync source Make sure that both sources are genlock ed
to the same sync.
Problems, possible causes, and solutions
Page 48
38
If nothing works
Contact your DigiSuite representative. Before doing so, please have the following in formation ready:
Need more answers?
We’re constantly adding new information to our documentation, both printed and on the internet. Check our Web site often and keep in touch with your Matrox DigiSuite representative.
q
A description of wha t happened .
q
The serial number for your DigiDesktop card.
q
As much system information as possible.
Your computer specs.The manufacturer and version number of your computer’s BIOS.Windows NT version.Operating environment.Peripherals (especially cards occupy ing other slots in your computer).
q
Anything else you feel will help us correct the problem.
Chapter 6, Troubleshooting
Page 49
Appendix
A
DigiDesktop Cables and Connectors
This appendix provides an overview of DigiDesktop cables and connections as well as pin defin itions.
Page 50
40
Cable overview
DTOP/IO/CBL
Bracket Connector
The DigiDesktop input/output cable (DTOP/IO/CBL) supports two Y/C (S-V i deo) or two com posit e video inp uts and one V GA ou tput. Two cables are required per card.
Y/C A0 or B0
Y/C A1 or B1
Y/C-to-composite Adaptors
AorB
VGA
VGA Monitor Connector
DigiDesktop adapters (DTOP/VGA/ADP), each of which provides an HD­15-VGA output (no analog video inputs), are also available. Two adapters are required per card.
To DigiDesktop
DTOP/VGA/ADP
To VGA Monitor
Appendix A, DigiDesktop Cables and Connectors
Page 51
Connector overview
Bracket connector (on card)
HD-26 female connector.
41
9
10
26
.
# Signal # Signal
1. RED_VIDEO 2. GREEN_VIDEO
3. BLUE_VIDEO 4. GND
5. MONIT OR_ID1 (SDA) 6. Y0_CVBS0
7. MONITOR_ID2 8. Y1_CVBS1
9. VCC 10. RED_GND
11. GREEN_GND 12. BLUE_GND
13. GND 14. (Key plug)
15. Y0_CVBS0_GND 16. C0_CVBS2_GND
17. Y1_CVBS1_GND 18. C1_CVBS3_GND
1
18
19
19. H_SYNC 20. H_SYNC_GND
21. V_SYNC 22. V_SYNC_GND
23. MONITOR_ID0 24. C0_CVBS2
25. MONITOR_ID3 (SCL) 26. C1_CVBS3
Connector overview
Page 52
42
VGA monitor cable output
HD-15 female connector.
5
1
610
15
# Signal # Signal
1. RED_VIDEO 2. GREEN_VIDEO
3. BLUE_VIDEO 4. MONITOR_ID2
5. GND 6. RED_GND
7. GREEN_GND 8. BLUE_GND
9. VCC 10. SYNC_GND
11. MONITOR_ID0 12. M ONITOR_ID1 (SDA)
13. H_SYNC 14. V_SYNC
15. MONITOR_ID3 (SCL)
11
Y/C (S-Video) cable input
4-pin mini-DIN male Y/C connector.
# Signal # Signal
1. LUMA_GND 2. CHROMA_GND
3. LUMA 4. CHROMA
Appendix A, DigiDesktop Cables and Connectors
3
4
12
Page 53
Connecting your external devices
As shown in the following diagram, pin position 14 has been blocked off with a key plug on both DigiDesktop bracket connectors. Consequently, pin 14 is missing on both Digi Desktop vi deo cabl es. This has been don e to ensure that your external devices are properly connected when installing DigiDesktop with other DigiSuite cards.
43
14
DigiDesktop video bracket
connectors
DigiDesktop video cable connectors
14
Connecting your external devices
Page 54
44
Notes
Appendix A, DigiDesktop Cables and Connectors
Page 55
Appendix
B
DigiDesktop Specifications
This appendix provides DigiDesktop hardware specifications.
Page 56
46
Electrical specifications
Operating voltages and currents
Voltage............................................................................... +5 V, +12 V, –12 V
Currents ............................................................................ 4 A, 150 mA, 0 mA
Video I/O Connectors
Contact resistance....................................................................... 20 mΩ max
Dielectric withstanding voltage........................................................... 500 V
Insulation resistance ................................................................. 100 MΩ min
Movie-2 bus input/output
Digital I/O levels ....................................................................TTL compatible
Mechanical specifications
Physical dimensions
(driven by 74ABT16374A-type registers)
12.22" long × 4.50" high × 0.63" wide (31.04 cm long × 11.43 cm high × 1.60 cm wide)
Connector types
Video I/O: Two HD-26 connectors Movie-2 bus: PSHD090MS0S0 PCI connector for module expansion
Environmental specifications
Operating temperature .......................................32°F (0° C) to 104°F (40° C)
Storage temperatu re.......................................–40°F (–40° C) to 167 °F (75° C)
Maximum altitude
for operation ............................................................... 10,000 ft (3000 m)
for transport .............................................................40,000 ft (10,000 m)
Humidity
operation.............................................. 20% to 80% of relative humidity
storage................................................... 5% to 95% of relative humidity
*
non-condensing
* *
Appendix B, DigiDesktop Specifications
Page 57
DigiDesktop block diagram
Movie-2 Bus CON 1
47
Y/C A0
Y/C A1
Y/C B0
Y/C B1
Frame
Buffer
SDRAM 8MB
Video
Decoder
A
Video
Decoder
B
Preview
Digital Input
Crosspoint
Movie-2 Bus CON 2
TriMedia
Module
Main
I1
Switch
I2
Rainbow
Runner
VC064S A
Frame Buffer
WRAM 8MB
RAMDAC A
MGA-
2064W
A
Frame
Buffer
WRAM 8MB
RAMDAC B
Rainbow
Runner
VC064S B
MGA-
2064W
B
Secondary PCI Bus Interface
PCI to PCI
Bridge
Primary (Host) PCI Bus Interface
DigiDesktop block diagram
Page 58
48
Notes
Appendix B, DigiDesktop Specifications
Page 59
Appendix
C
Customer Support
This appendix explains how to reach us to obtain customer support.
Page 60
50
DigiSuite customer support
If you have a problem that you’re unable to solve by referring to your DigiSuite documentation, please contact your Matrox DigiSuite representative. He or she should be able to help you quickly correct any installation or system configuration p roblem.
Contacting us by voice, fax, or Email
If your representative is unable to solve your problem, you may contact Matrox for further information and assistance.
Telephone U.S. & Canada ................... ...... ....... ...... ...... . (80 0) 810-2550
Telephone Worldwide ............................ ... ....(514) 685-2630 ext. 2388
Fax........... ................................ ............................... .......(514) 685-2853
Email.................................video.digisuite.techsupport@matrox.com
World Wide Web and FTP
We also invite you to visit our World Wide Web site for up-to-the-minute information about Matrox products, free software updates, answers to frequently asked questions (FAQ's), and a complete list of DigiSuite compatible computers and motherboards.
Internet ................. ... ... ... ... .... ... ... ... ... ... ...... ... ..www.matrox.com/video
You can also obtain free software updates from the Matrox FTP site.
FTP site ......................... ... .... ... ... ... ...... ... ... .ftp.matrox.com/pub/ video
DigiForum
If you’d like to join your peers on DigiForum, send Email to video.digisuite.techsupport@matrox.com and request to subscribe to DigiForum.
Appendix C, Customer Support
Page 61
Index
51
Numerics
2 Fields/Frame option 27
A
Accessories 5, 40 Adapter 40 Adobe Acrobat Rea der
installing 3 Always Restore Default Settings option 25 Apply Edge Sharp ening to Vide o option 26
B
BIOS settings 15 Block diagram 47 Bracket connector 41
C
Cable 40 Card configuration
See DigiSuite Configuration program Card information
displaying 29 CFG files
saving and loading 25 Chroma control
for video input 26
for video wi ndow 28 Configuring DigiDesktop
See DigiSuite Configuration program Customer support 50
D
DDC monitor 20 DigiDesktop
accessories 5
adapter 40
block diagram 47
cable 40
features 2 specifications 45
DigiForum
subscribing to 50
DigiSuite
compatible computers list 9 software installation 21 software removal 21 updating current installation 22
DigiSuite Configuration progra m 24
Always Restore Default Settings option 25 configuring video input signals 26 configuring video windows 27 Default button 25 displaying card information 29 Load button 25 Permanent Settings option 25 Save button 25
DigiUtils Setup
preparing for 18 running 21 uninstalling software 21 updating current installation 22
DigiView
installing 18 using 32
DirectShow files
installing 18
Display drivers
See also Matrox display driver
switching 10 Display settings 20 Display Window option 27 Documentation 3 Drivers
installing 18
Index
Page 62
52
E
Edge sharpeni ng
applying to video 26
Expansion slots 11
F
Factory default co nfigura tion
restoring 25
FTP site 50
H
Hardware installation 7 Hue control
for video input 26 for video wi ndow 28
I
Input
applying edge sharpe ning to 26 default source type 26 proc amp settings 26 source with/without built-in TBC 27
Installation 1
expansion slots 11 hardware 7 proper position 10 safety precautions 8 software 18 step-by-step instructions 14 summary 9
Internet
Matrox FTP site 50 Matrox WWW site 50
ISA slots 11
L
Level control
for video input 26 for video wi ndow 28
Loading configura tion settings 25
M
Matrox
contacting us 50 FTP site 50 WWW site 50
Matrox DigiView
installing 18 using 32
Matrox display driver
installing 19 uninstalling 21
Matrox PowerDesk
installing 19 uninstalling 21
Microsoft DirectShow
installing run time files 18
Monitor setup 20
O
Operating system
required NT version 18
Output
display video window 27 proc amp settings 28 two fields per fra me in video win dow 27 video window source 28
P
PCI retainer bracket
removing 12 using 12
PCI slot
identifying 11
PDF documents
viewing 3 Permanent Settings option 25 Pin definitions
bracket connector 41
VGA monitor cable output 42
Y/C cable input 42
Index
Page 63
53
Plug-and-Play
BIOS settings 15 monitor 20 PCI slot 15
PowerDesk
See Matrox PowerDesk
Proc amp settings
changing default 25, 26, 28
R
Registration
end-user ii
S
Saving configuratio n settings 25 Service
returns ii
Setup control
for video input 26 for video wi ndow 28
Software installation 18
DigiUtils software 21 Matrox display driver 19 Matrox Po wer De sk 19 preparing for 18
required disk space fo r 19 Source has Built-in TBC option 27 Specifications 45
electrical 46
environmental 46
mechanical 46 Style conventions 4 S-Video cable input 42 System requiremen ts 3
T
Technical support
See Customer support 50 Time base correc tor
source device with/without 27 TriMedia Module
features 2
Troubleshooting
general operating problems 36 getting updated information 36 if nothing works 38 installation problems 36 specific operating problems 37
U
Uninstalling
DigiDesktop software 21
V
VESA-compatible monitor 20 VGA monitor cable output 42 Video for Windows driv ers
installing 18
Video input signals
configuring 26
Video output signals
configuring 27
Video source
selecting default 26
Video window
displaying while adjusting proc amps 27 proc amp settings 28 selection for configuring 27 source 28 two fields per frame 27 using Matrox Di giVi ew 32
W
Warranty ii Windows NT
required version 18
WWW site 50
Y
Y/C cable input 42
Index
Page 64
54
Index
Page 65
Page 66
Corporate Headquarters
Matrox Electronic Systems Ltd. Video Products Group
1055 St. Regis Blvd. Dorval, Quebec Canada H9P 2T4 1-800-361-4903 (U.S. and Canada) Telephone: (514) 685-2630 Fax: (514) 685-2853 E-mail: video.info@matrox.com
United Kingdom
Matrox (UK) Ltd.
Sefton P ark Stoke Poges Buckinghamshire SL2 4JS Telephone: +44 (0) 1753 665500 Fax: +44 (0) 1753 665599 E-mail: video.info.uk@matrox.com
France
Matrox France SARL
2, rue de la Couture Silic 22 5 94528 Rungis Cedex France Telephone: +33 (0) 1 45 60 6 2 0 0 Fax: +33 (0) 1 45 60 62 05 E-mail: infovideo@matrox.fr
Germany
Matrox Electronic Systems GmbH
Inselkammerstraße 8 D-82008 Unterhaching bei München, Germany Telephone: +49 (0) 89 614 47 40 Fax: +49 (0) 89 614 97 43
Pacific-Asia
Matrox Asia Liaison Office
Room 1901, 19/F Workington Tower 78 Bonham Strand E. Sheung Wan, Hong Kong Telephone: 852-2877-5387 Fax: 852-2537-9530
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