Matrix W1X ROWER Service Manual
W1X ROWER
SERVICE MANUAL
CHAPTER 1: SERIAL NUMBER LOCATION ......................................................................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Legal Disclaimer ................................................................................................................................................ 2
2.2 Before Getting Started .................................................................................................................................. 2
2.3 Read and Save These Instructions ............................................................................................................. 3
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips ..................................................................................................................... 5
3.2 Check for Damaged Parts ............................................................................................................................. 5
3.3 Care and Maintenance Instructions ......................................................................................................... 6
CHAPTER 4: WORKOUT DESCRIPTION
4.1 Workout Overview ........................................................................................................................................... 6
4.2 Workout Setup Steps ...................................................................................................................................... 7
CHAPTER 5: TROUBLESHOOTING
5.1 Console Power Issues ..................................................................................................................................... 8
5.2 Counting Issues ................................................................................................................................................. 9
5.3 Rope Not Retracting ........................................................................................................................................ 10
CHAPTER 6: PART REPLACEMENT GUIDE
6.1 Front Shroud Removal .................................................................................................................................... 11
6.2 Middle Shroud Removal ............................................................................................................................... 12
6.3 Console Replacement .................................................................................................................................... 13
6.4 Handlebar Replacement ................................................................................................................................ 14
6.5 Rubber Center Cover Replacement ........................................................................................................... 15
6.6 Plastic Center Cover Replacement ............................................................................................................. 16
6.7 Rope Replacement ........................................................................................................................................... 17
6.8 Rope Pulley Replacement ............................................................................................................................ 18
6.9 Spin Axle Replacement .................................................................................................................................. 19
6.10 Rope Axle Replacement ................................................................................................................................ 20
6.11 Magnet Set Replacement ............................................................................................................................. 22
6.12 Speed Sensor Replacement .......................................................................................................................... 24
6.13 Tension Set Replacement .............................................................................................................................. 26
6.14 Center Axle Replacement .................................................................................................................................... 28
6.15 Handlebar Bracket Replacement ....................................................................................................................... 30
6.16 Console Cable Replacement ........................................................................................................................ 31
6.17 Stroke Sensor Replacement.......................................................................................................................... 32
6.18 Seat Pad Replacement .................................................................................................................................... 33
6.19 Testing the Rower ............................................................................................................................................. 34
TABLE OF CONTENTS
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TABLE OF CONTENTS
CHAPTER 7: ROWER SPECIFICATIONS AND ASSEMBLY GUIDE
7.1 Rower Specifications ....................................................................................................................................... 35
7.2 Unpacking the Rower ..................................................................................................................................... 36
7.3 Fasteners and Assembly Tools ..................................................................................................................... 37
7.4 Assembly Instructions ................................................................................................................................... 38
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1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
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CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 LEGAL DISCLAIMER
2.2 BEFORE GETTING STARTED
The Matrix W1x Rower is intended for commercial use. To ensure your
safety and protect the equipment, read all instructions before operating
the rower.
CHOOSING A SITE
The site should be well lit and well ventilated. Locate the Matrix W1x
Rower on a structurally solid and flat surface. If the site has a heavy plush
carpet, to protect the carpeting and machinery, you should place a rigid
plastic base under the unit.
Please do not place the Matrix W1x Rower in an area of high humidity,
such as the vicinity of a steam room, indoor pool, or sauna. Exposure to
intensive water vapor or chlorine could adversely affect the electronics,
as well as other parts of the machine.
BEFORE YOUR FIRST ROW
1) Consult a physician. Be sure that it is not dangerous for you to
undertake a strenuous exercise program.
2) Improper technique such as extreme lay back or jumping off the seat
can result in injury.
3) Start each workout with several minutes of easy rowing for a warm up.
4) Start your exercise program gradually. Row no more than 5 minutes
the first day to let your body adjust to the new exercise.
5) Gradually increase your rowing time and intensity over the first two
weeks. Do not row at full power until you are comfortable with the
technique and have rowed for at least a week. Like any physical activity,
if you increase the volume and intensity too rapidly, fail to warm up
properly, or use poor technique, you will increase the risk of injury.
6) The best resistance setting for a great cardiovascular workout is in
the range of 3-5. Rowing with the resistance setting too high can be
detrimental to your training program because it may reduce your output
and increase your risk of injury.
7) Aim for a stroke rate (spm) of between 24 and 30 spm (strokes per
minute).
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CAUTION! If you experience chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician
before continuing.
CAUTION! Any changes of modifications to this equipment could void
the product warranty.
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.3 READ AND SAVE THESE INSTRUCTIONS
To ensure your safety and protect the equipment, read all instructions
before operating the MATRIX W1x Rower.
To ensure safe use of the Matrix W1x Rower, make sure that all users
read this manual. Remind the users that before undertaking any fitness
program, they should obtain complete physical examinations from
their physicians. If, at any time while exercising, the user experiences
dizziness, pain, or shortness of breath, nausea or feels faint, he or she
must stop immediately.
* Use the rower for its intended purpose as described in this manual. Do not
use attachments that have not been recommended by the manufacturer.
* Never drop or insert objects into any opening. Keep hands away from moving parts. If the item cannot be reached, contact a Matrix authorized dealer for
assistance.
* Never operate the rower if it is not working properly, or if it has been damaged
or immersed in water. Contact a Matrix authorized dealer for assistance.
* Keep hands and feet clear at all times from moving parts to avoid injury.
* Do not reach into, or underneath the unit, and do not tip the unit on its side
during operation.
* Do not use the rower outdoors, near swimming pools, or in areas of high
humidity.
* Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
* Do not remove the fan cages. Service should only be done by an authorized
service technician.
* Close supervision is necessary when used near children, invalids, or disabled
persons.
* When the rower is in use, young children and pets should be kept at least 3
meters / 10 feet away.
* Assemble and operate the unit on a solid, level surface. Locate the unit at
least 1 meter / 3 feet of clearance from any obstructions, including walls and
furniture.
* Do not wear any clothing that might catch on any moving parts of this
rower.
* Do not stand the rower up on end as the rower may tip over.
* Place the handlebar against the chain guide or in the handlebar bracket
before letting go.
* Do not let the handlebar fly into the chain guide.
* Perform proper maintenance as described in the maintenance section of this
manual.
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The Matrix W1x Rower is for use in the commercial environment. However, as
a club owner or manager, you are responsible for cleaning and maintaining the
unit's integrity. If you fail to maintain the rower as described below, it could
affect or void the Matrix warranty.
Please read and follow these tips.
• Positiontheequipmentawayfromdirectsunlight.TheintenseUVlightcan
cause discoloration on plastics.
• Locateyourequipmentinanareawithcooltemperaturesandlowhumidity.
• Cleanwithasoft100%cottoncloth.
• Cleanwithsoapandwaterorothernon-ammoniabasedallpurposecleaners.
• Wipethepedals,console,theseatrailandthehandlebarcleanaftereachuse.
• Donotpourliquidsdirectlyontoyourequipment.Thiscancausedamageto
the equipment and in some cases electrocution.
• Adjustlevelingfeetwhenequipmentwobblesorrocks.
• Maintainacleanareaaroundtheequipment,freefromdustanddirt.
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS
3.2 CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken
parts. Use only replacement parts supplied by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any
reason. They contain important information. If unreadable or missing,
contact Matrix Fitness Systems for a replacement at 866-693-4863 or
www.matrixfitness.com.
MAINTAIN ALL EQUIPMENT. Preventative maintenance is the key to
smoothly operating equipment. Equipment needs to be inspected
at regular intervals. Defective components must be kept out of use
until they are repaired. Ensure that any person(s) making adjustments
or performing maintenance or repair of any kind is qualified to do
so. Matrix Fitness Systems will provide service and maintenance
training at our corporate facility upon request or in the field if proper
arrangements are made.
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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.3 CARE AND MAINTENANCE INSTRUCTIONS
In order to maximize life span, and minimize down time, all MATRIX
equipment requires regular cleaning, and maintenance items performed
on a scheduled basis. This section contains detailed instructions on how
to perform these items and the frequency of which they should be done.
Some basic tools and supplies will be necessary to perform these tasks
which include (but may not be limited to):
* Metric Allen wrenches
* #2 Phillips head screwdriver
* Adjustable wrench
* Torque wrench (capability to read foot lbs and inch lbs)
* Lint free cleaning cloths
* Teflon based spray lubricant such as "Super Lube" or other Matrix
approved products.
* Mild water soluable detergent such as "Simple Green" or other Matrix
approved products
* Vacuum cleaner with an extendable hose and crevasse tool attachment.
You may periodically see addendums to this document, as the Matrix
Technical Support Team identifies items that require specific attention,
the latest version will always be available on the Matrix web site at www.
matrixfitness.com.
DAILY MAINTENANCE ITEMS
1) Look and listen for loose fasteners, unusual noises, and any other
indications that the equipment may be in need of service.
2) Clean the rower before and after each use, including:
a. Use a damp, soft cloth with water or mild liquid detergent to
clean all exposed surfaces. DO NOT use ammonia, chlorine, or any acid
based cleaners.
b. Keep the console display free of fingerprints and salt build up
caused by sweat.
c. Frequently vacuum the floor beneath the unit to prevent the
accumulation of dust and dirt which can affect the smooth operation of
the unit.
MONTHLY MAINTENANCE ITEMS
1) Inspect the console, pedals, and handlebar for damage.
2) Check for dust inside of the flywheel with a flashlight and vacuum as
needed.
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4.1 WORKOUT OVERVIEW
WORKOUT TIPS
1. Matrix Fitness strongly recommends seeing your physician for a
complete physical examination before beginning any fitness program.
Know your physician's recommended heart rate target zone. If at any
time while exercising, you experience faintness, dizziness, pain, or
shortness of breath, you must stop immediately.
2. It is highly recommended that you always incorporate the warm up
and cool down period into your workout. Warm up brings the heart
rate into the lower end of the target zone and increases respiration and
blood flow to working muscles. Cool down takes time for a user's heart
rate to return to resting state after vigorous exercise and reduces the
amount of lactic acid in muscle tissue.
BEFORE YOUR FIRST ROW
1) Consult your physician. Be sure that it is not dangerous for you to
undertake a strenuous exercise program.
2) Improper technique such as extreme lay back or jumping off the seat
can result in injury.
3) Start each workout with several minutes of easy rowing for a warm
up.
4) Start your exercise program gradually. Row no more than 5 minutes
the first day to let your body adjust to the new exercise.
5) Gradually increase your rowing time and intensity over the first two
weeks. Do not row at full power until you are comfortable with the
technique and have rowed for at least a week. Like any physical activity,
if you increase the volume and intensity too rapidly, fail to warm up
properly, or use poor technique, you will increase the risk of injury.
6) The best resistance setting for a great cardiovascular workout is in
the range of 3-5. Rowing with the resistance setting too high can be
detrimental to your training program because it may reduce your output
and increase your risk of injury.
7) Aim for a stroke rate (spm) of between 24 and 30 spm (strokes per
minute).
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.2 WORKOUT SETUP STEPS
MANUAL PROGRAM
You can choose either Time or Distance as your target.
TIME:
1) Press the ON / OFF button.
2) Use the UP and DOWN ARROW buttons to enter your workout time.
Time of between 1 and 180 minutes can be selected.
3) When the desired time is showing in the TIME window, press the
START button. The timer will begin counting down to zero as you begin
rowing.
4) When the workout time is completed, the console will beep 3 times
and the screen will flash 3 times.
DISTANCE:
1) Press the ON / OFF button.
2) Press the SELECT button and "0" will be flashing in the METER
window.
3) Use the UP and DOWN ARROW buttons to enter your workout
distance. Distance of between 100 and 30000 meters can be selected.
4) When the desired distance is showing in the METER window, press
the START button. The console will begin counting down to zero as you
begin rowing.
5) When the workout distance is completed, the console will beep 3
times and the screen will flash 3 times.
RACE PROGRAM
With Race Program, you compete with a computer pacer.
1) Press the ON / OFF button.
2) Press the RACE button and "500" will be flashing in the METER
window.
3) Use the UP and DOWN ARROW buttons to enter your race distance.
Distance of between 500 and 30000 meters can be selected. When the
desired distance is showing in the METER window, press the SELECT
button and "L09" will be flashing in the CAL window.
4) Use the UP and DOWN ARROW buttons to enter your race speed
(PACE / 500 M) from the list below. When the desired level is showing in
the window, press the START button.
L01 - 8:00 L02 - 7:30 L03 - 7:00 L04 - 6:30 L05 - 6:00
L06 - 5:30 L07 - 5:00 L08 - 4:30 L09 - 4:00 L10 - 3:30
L11 - 3:00 L12 - 2:30 L13 - 2:00 L14 - 1:30 L15 - 1:00
TRAINING PROGRAM
Stroke Per Minute (SPM) training. You can either choose Time or
Distance as your training target
TIME:
1) Press the ON / OFF button.
2) Press the TRAINING button and "0:00" will be flashing in the TIME
window.
3) Use the UP and DOWN ARROW buttons to enter your training time.
Time of between 1 and 180 minutes can be selected.
4) Press the SELECT button and "14" will be flashing in the SPM window.
5) Use the UP and DOWN ARROW buttons to enter your desired SPM.
SPM of between 6 and 99 can be selected. When the desired SPM is
showing in the window, press the START button.
DISTANCE:
1) Press the ON / OFF button.
2) Press the TRAINING button to enter Training Mode.
3) Press the SELECT button and "0" will be flashing in the METER
window.
4) Use the UP and DOWN ARROW buttons to enter your training
distance. Distance of between 100 and 30000 meters can be selected.
5) Press the SELECT button and "14" will be flashing in the SPM window.
6) Use the UP and DOWN ARROW buttons to enter your desired SPM.
SPM of between 6 and 99 can be selected. When the desired SPM is
showing in the window, press the START button.
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CHAPTER 5: TROUBLESHOOTING
5.1 TROUBLESHOOTING CONSOLE POWER ISSUES
NO DISPLAY ON THE CONSOLE WHEN THE ON / OFF BUTTON IS PRESSED
POSSIBLE CAUSES:
1) The console is damaged or the console cable is not connected properly.
2) The console batteries do not have enough power.
SOLUTION
1) Check the console cable connection at the console.
2) Remove the battery cover from the back of the console and check to see if each of the battery's voltage is greater than 1.3 VDC.
a. If not, replace the batteries.
b. If yes, replace the console.
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5.2 TROUBLESHOOTING COUNTING ISSUES
CHAPTER 5: TROUBLESHOOTING
COUNT VALUE WON'T INCREASE WHILE THE SEAT IS MOVING
POSSIBLE CAUSES:
1) Improper operation of the seat adjustment.
2) The console is damaged, or the console cable is not connected properly.
3) The stroke sensor has fallen out of the seat rail or is mispositioned.
4) The speed sensor is loosely attached or broken.
SOLUTION:
1) Slide the seat to the far end of the seat rail and slide it back and forth several times to see if there is a display on the console.
2) Check if the stroke sensor is positioned correctly on the seat rail.
3) Reposition the stroke sensor. If the console is still not showing value for the stroke or distance:
a. Replace the stroke sensor.
b. Replace the speed sensor.
c. Replace the console cable.
d. Replace the console.
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5.3 TROUBLESHOOTING ROPE NOT RETRACTING
ROPE WILL NOT RETRACT OR RETRACTS SLOWLY
POSSIBLE CAUSES
1) The spin axles are not wound tight enough.
2) The spin axles are defective.
SOLUTION
1) Remove the middle shrouds as outlined in Section 6.2, and rewind the spin axles (Figure A). The right side spin axle should be wound clockwise 2.5 - 3
revolutions, the left side spin axle should be wound counter clockwise 2.5 - 3 revolutions.
2) If the rope still will not retract, replace the spin axles.
FIGURE A
CHAPTER 5: TROUBLESHOOTING
6.1 FRONT SHROUD REMOVAL
1) Remove the screw holding the shroud in place using a #2 Phillips Screwdriver.
2) Figure B shows the rower with a front shroud removed.
FIGURE A
FIGURE B
CHAPTER 6: PART REPLACEMENT GUIDE
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